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SEQF Employment Specialist

Birmingham, B24 8HZ

We are advertising for up to 8 roles (Full Time & Part Time hours available) Fixed Term contracts ending 31.3.27, 31.8.27 & 31.3.28

Salary:£31817 per annum (pro rata for Part Time).

Location: Gravelly Hill, Birmingham B24 8HZ

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Employability Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

About the Role:

We are seeking an experienced Supported Employment Specialist with a strong background in IPS (Individual Placement and Support) or SEQF (Supported Employment Quality Framework) models to join our team. The successful candidate will work directly with participants to help them identify, secure, and sustain competitive employment while building strong partnerships with employers and community support providers. This is a hands-on role that combines vocational coaching, employer engagement, and individualized support planning.

Key Responsibilities:

• Identify, recruit, and register eligible participants, conducting inductions and assessing individual employment barriers.

• Work with participants to develop personalized vocational profiles, action plans, and career goals.

• Deliver one-to-one and group coaching, employability workshops, and workplace skills training.

• Apply the SEQF supported employment model, guiding participants through all five stages to achieve and sustain competitive employment.

• Identify and develop relationships with local employers to create suitable, inclusive work opportunities.

• Negotiate reasonable adjustments, job carving, and return-to-work strategies with employers.

• Support employers to embed inclusive practices that meet business needs and participant goals.

• Maintain accurate records of participant progress, outcomes, and employer engagement in line with SEQF standards.

• Arrange access to training opportunities and develop partnerships with specialist support providers.

• Ensure all placements and employment opportunities comply with safeguarding, health, and safety requirements.

Essential Skills:

•  Excellent written, verbal, and interpersonal communication skills.

•  Experience delivering one-to-one and group coaching or training sessions.

•  Ability to assess understanding, adapt resources, and provide tailored guidance.

•  Skilled at coaching, motivating, and inspiring participants to achieve employment goals.

•Experience supporting individuals with learning disabilities, autism, ADHD, or other employment barriers.

•Proven record in employer engagement and achieving positive participant outcomes.

•Knowledge and practical experience of SEQF or IPS supported employment frameworks.

Desirable Skills:

• Knowledge of the food industry and retail sector in the Midlands.

• Understanding of food waste and food poverty issues.

• Level 3 IAG (Information, Advice, and Guidance) in Employability.

• Understanding of welfare benefits.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV. 

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.

Closing date for applications is Friday 18th September 2026

Interviews will be taking place on 28th, 29th & 30th September

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

The Head of Operations will provide strategic leadership and oversight of HEY Smile Foundation’s governance arrangements, organisational systems and infrastructure, human resources and culture, and buildings and facilities. The role will ensure Smile has the people, processes, controls and resources to deliver its purpose reliably and respond confidently to future opportunities. Working closely with the CEO and senior leadership team, the postholder will translate organisational strategy into a clear operational plan, strengthen accountability and lead improvements across the charity. They will provide the CEO and trustees with timely information, assurance and practical recommendations on operational performance, capacity and risk.

This is a senior leadership role combining strategic oversight with the ability to secure delivery through colleagues, managers and specialist providers. The postholder will establish clear responsibilities, standards and reporting, intervening directly where necessary and building capacity so that routine delivery does not depend on the CEO.

Individual giving manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns with a focus on new product development and supporter journeys, driving supporter growth, income and lifetime value. 

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme and the growth of digital fundraising activity, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in multi channel individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

As the Administration, Governance & Facilities Officer, you will play a pivotal role in supporting the effective operation of the Joseph Levy Foundation. Working closely with the Executive Director, you will provide high-quality administrative, governance and facilities support, ensuring the Foundation operates efficiently and meets its governance and operational responsibilities.

This is a varied and hands-on role in a small, values-led organisation, offering the opportunity to work across board and committee administration, governance support, office and facilities management, organisational administration and stakeholder coordination. You will act as the primary point of contact for governance administration, supporting Trustees and the Executive Director by coordinating meetings, preparing board papers, producing accurate minutes and maintaining governance records.

Alongside governance responsibilities, you will oversee the day-to-day administration and facilities functions of the Foundation, ensuring the office operates smoothly and  systems and records are maintained. You will also contribute to improving administrative processes and embedding efficient ways of working across the organisation.

Key Responsibilities

Administration

• Provide comprehensive administrative support to the Executive Director and, where required, the Chair and Trustees.
• Prepare letters, reports, presentations and other documents.
• Manage the Foundation's shared email inbox and correspondence.
• Update and maintain electronic filing systems, including SharePoint.
• Maintain accurate organisational, governance and grant records.
• Support the Foundation's governance administration.

Meetings & Coordination

• Organise meetings, including Board and Trustee meetings, and prepare agendas and meeting papers.
• Attend Board meetings, producing accurate minutes and action logs.
• Support the organisation of Foundation events, workshops and meetings.

Office & Facilities

• Maintain a safe, organised and welcoming office environment.
• Order and monitor office supplies and equipment.
• Welcome visitors and assist with the day-to-day running of the office.
• Open and close the office on your working days.
• Liaise with suppliers and contractors to support the smooth operation of the office.

General Responsibilities

• Build positive working relationships with colleagues, trustees, suppliers and external stakeholders.
• Maintain confidentiality and handle information appropriately.
• Work in accordance with the Foundation's values, policies and procedures.
• Contribute to improving administrative processes and ways of working.
• Carry out any other duties appropriate to the role.

 

Person Specification

We recognise that people develop their skills and experience through many different pathways and do not expect applicants to meet every area listed below.

We are particularly interested in people who bring experience of administration, governance and office operations, together with the ability to build positive relationships, manage competing priorities and support the effective running of a small, values-led organisation.

Experience

• Experience of providing administrative support to senior leaders, Boards or Trustees.
• Experience of coordinating meetings, including preparing agendas, meeting papers and supporting documentation.
• Experience of producing accurate minutes and maintaining action logs.
• Experience of coordinating office administration and facilities.
• Experience of maintaining accurate records and using digital systems to support administration.

Skills

• Able to organise and prioritise a varied workload.
• Able to communicate effectively with a range of stakeholders.
• Able to produce accurate work with attention to detail.
• Able to build positive working relationships with colleagues, Trustees, suppliers and external stakeholders.
• Able to work independently, use initiative and exercise sound judgement.
• Able to identify and escalate issues appropriately.
• Able to contribute to improving administrative processes and ways of working.

Knowledge

• Knowledge of governance processes and Board or Trustee administration.
• Knowledge of office administration and facilities management.
• Knowledge of digital systems used to support administration and collaboration.
• Knowledge of the importance of handling confidential information appropriately.

Personal Attributes

• Proactive and adaptable in your approach to work.
• Willing to learn and develop new skills.
• Committed to the Foundation's values.

Other Requirements

• Able to work 2.5 days per week from the Foundation's office in Edgware Road, London, starting at 9am on working days.
• Legal right to work in the UK.
• Willing to complete an Enhanced DBS check before appointment.

Recruitment Timeline

• Applications open: Wednesday 9th September
• Applications close: Sunday 27th September
• Interviews (in person at our office in Marylebone, London): w/c 5th October

Job details

Salary: £35 - £37k FTE (£17,500 - £18,750 pro rata)

Contract: Part-time, 18.75 hours (2.5 days per week)

Location: Office based, Edgware Road, London

Reports to: Executive Director

Equity and Inclusion

The Joseph Levy Foundation is committed to building an inclusive and equitable workplace where everyone feels welcomed, valued and able to thrive. We actively encourage applications from people with different backgrounds, experiences and perspectives, particularly those who are underrepresented in the charity sector. We recognise that people develop their skills through many different pathways and welcome applications from candidates whose experience has been gained through employment, volunteering, education or lived experience.

About us

The Joseph Levy Foundation is an independent grant-making charitable organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £23m, our annual commitment in grants in recent years has averaged £500,000.  We have recently embedded an ambitious strategy which aims to find, fund and support organisations and individuals who have ambitious ideas to help young people experiencing disadvantage.

In tandem with our strategy review, we have undergone a comprehensive change process, which includes refreshing our processes and embedding an equitable grant making procedure. 

As we enter the midpoint of the new strategy we will continue to be ambitious by introducing a Young Advisory Board to guide our work and to coach and support charity leaders of the future. This continued commitment will see the Foundation lead with its values which are:

• Equity and inclusion

• Connectivity and collaboration

• Commitment and integrity

• Innovation and imagination

• Engagement and Joy for life

Head of Policy and Communications

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate assistance.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Assist with resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental assistance overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively. 

CLOSING DATE: Sunday 20 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

About you

As an experienced, innovative and strategic Communications Lead, you will bring a proven track record of developing and delivering communications strategies that build understanding, engagement, influence and meaningful change. This is an opportunity to establish and lead communications for a new, nationally significant programme from the ground up, bringing ideas, energy and initiative to a role that will evolve alongside Bhip.

The role requires someone who can think strategically while also being comfortable getting into the detail and making things happen. You will be equally comfortable developing communications strategy and shaping Bhip.’s narrative as you are producing practical, accessible communications and resources needed by community engagement teams on the ground. You will be able to move confidently between strategic communications, system-facing messaging and hands-on community communications, ensuring each supports the wider aims of the programme. You will be someone who does not wait for a brief or has the imitative to create their own and who actively identifies opportunities, develops ideas and takes them forward. Creativity and innovation will be important in shaping how Bhip communicates its purpose, work, learning and impact, alongside the strategic judgement to understand what needs to be communicated, why, to whom and through which channels.

You will be confident developing and evolving a communications strategy, identifying audiences, shaping messages, narratives and tone of voice, and considering how complex and sensitive issues are communicated.

Strong cultural awareness and understanding will be important, including an appreciation of how culture, language, identity and lived experience can shape how different communities understand and respond to information. The ability to adapt language and communications approaches so that information is clear, accessible, culturally relevant and meaningful, without losing context or nuance, will be central to the role.

The role will span communities, programme teams, partners and creative specialists, from photographers and videographers to designers, digital specialists and other creative partners. You will be able to listen, build relationships, understand different perspectives and use community insight to shape communications that connect with people. You will bring people together around ideas, work confidently across different areas of the programme and use sound judgement to turn opportunities into action.

An understanding of Bhip’s anti-discrimination purpose and community-led approach, alongside a genuine commitment to addressing health inequities caused by structural racism and discrimination, will be essential. You will be comfortable navigating ambiguity, responding to emerging opportunities and bringing curiosity, collaboration and a willingness to try new approaches to the role.

The Opportunity

This is an opportunity to establish and shape the communications function for Bhip from the ground up, playing a central role in how a new, nationally significant programme is understood, positioned and experienced. The Communications Lead will set the strategic communications direction for Bhip, shaping its narrative, language, messaging and voice, and ensuring communications support the programme’s wider ambitions to address health inequities, challenge structural racism and discrimination, strengthen community voice and influence meaningful system change.

With significant scope to shape the direction of communications, the role will span strategy, positioning, messaging, identity, campaigns, digital communications, creative content, media, storytelling and engagement. It will consider not only what Bhip communicates, but how it communicates it, ensuring language, stories and narratives are accessible, thoughtful, culturally relevant and reflective of the programme’s anti-racist and community-led approach

As Bhip develops through co-design, learning and evaluation, the communications strategy will evolve with it, creating opportunities to test new approaches, respond to emerging issues, share learning and strengthen the programme’s influence. The role will work across the programme and partnership to ensure communications are connected to the wider work of Bhip and contribute to its strategic ambitions.

With the freedom and responsibility to shape the communications direction of a five-year programme, you will help establish how Bhip communicates locally, regionally and nationally. The work will contribute not only to Bhip’s profile and impact across Bradford District, but to wider learning, influence and national conversations around health inequities, structural racism and discrimination through the National Lottery Community Fund’s National Collective.

The role

At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.

You will take the lead role in proactively researching and building a strong pipeline of opportunities, securing and growing income from charitable trusts and foundations, taking on a leadership role in working with senior external and internal stakeholders including funders and teams across the organisation to develop and submit compelling projects and proposals. The role will include the line management of the Trust and Foundation Team and ensure the creation of high-quality applications, ambitious cultivation of donors across key portfolio areas and consistent and appropriate, stewardship of funders.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered. 

The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Join us in using good food to create fuller plates, stronger communities and transformed lives across the Midlands

Job Title: Digital Marketing Officer

Reporting to:Senior Marketing & Communications Manager

Location:Flexible within the Midlands, with regular travel around the region required. Birmingham, Leicester or Nottingham base with hybrid/home working available.

Hours:37.5 hours per week

Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Contract:Permanent

Salary: £27,845 per annum

About FareShare Midlands

FareShare Midlands rescues good-quality surplus food and gets it to people experiencing hardship through hundreds of community organisations across the region. Last year, we redistributed more than 5,000 tonnes of food – the equivalent of 11 million meals – reaching around 60,000 people every week.

But our impact goes beyond food. We strengthen communities, create opportunities through our SkillsShare employability programmes, and help protect our planet by reducing food waste. Over the next three years, we aim to double the food we rescue and extend our impact across the Midlands.

Good food can do extraordinary things.

The Role

We are looking for a creative, enthusiastic and hands-on Digital Marketing Officer to join our Marketing & Communications team during an exciting period of growth and development for FareShare Midlands.

Working closely with the Senior Marketing & Communications Manager and colleagues across our MarComms, Fundraising and Corporate Partnerships teams, you will help us reach new audiences, tell compelling stories about our impact and inspire people and organisations to support our work.

This is a varied role with plenty of opportunity to develop your digital marketing skills. You will work across our website, social media, Google Ads, email marketing and digital campaigns, as well as helping us capture and share powerful video-led stories from across FareShare Midlands.

A particular focus will be supporting activity that helps generate the partnerships and resources needed to sustain and grow our impact. This includes individual fundraising, corporate partnerships, events and other campaigns designed to engage supporters and inspire action.

We don't expect you to be an expert in everything from day one. We're looking for someone with good digital marketing foundations, strong content and communication skills and the enthusiasm to develop further. You might already be particularly strong in social media, video, websites or digital campaigns and be looking for an opportunity to broaden your experience across the digital marketing mix.

You'll receive support from an experienced MarComms team, while having the opportunity to take ownership of your own activity and develop specialist skills in areas such as WordPress, Google Ads, digital fundraising and performance marketing.

This could be a great next step for someone who has gained practical digital marketing experience and is ready for a role where their work can make a visible difference.

Key Responsibilities

Digital Campaigns, Fundraising & Partnerships

• Work with MarComms, Fundraising and Corporate Partnerships colleagues to plan and deliver engaging digital marketing activity.
• Support fundraising campaigns and appeals, helping to attract new supporters and engage existing donors.
• Develop digital content and campaigns to support corporate partnerships, lead generation and engagement with businesses.
• Support the promotion of fundraising, corporate and other relevant events.
• Help tailor messaging, content and calls to action for different audiences, including donors, businesses, partners and supporters.
• Support integrated campaigns across website, social media, email, digital advertising and other communications channels.
• Work with external agencies and partners on campaigns where appropriate.
• Use campaign results and audience insight to understand what works and help improve future activity.

Website & WordPress

• Support the day-to-day management and development of the FareShare Midlands website.
• Create, edit and update website content, campaign pages and landing pages.
• Help ensure website content is engaging, accessible, up to date and easy for different audiences to navigate.
• Work with our external web/digital partners on technical developments and improvements where required.
• Apply good practice in areas such as SEO, accessibility, user experience and conversion.
• Use website analytics and audience behaviour to help identify opportunities for improvement.

Google Ads & Paid Digital

• Support the day-to-day management of FareShare Midlands' Google Ads activity.
• Help create, monitor and optimise campaigns supporting fundraising, corporate engagement and wider organisational priorities.
• Monitor performance and use data to help improve targeting, messaging and results.
• Support paid social advertising activity alongside organic social campaigns.
• Work with colleagues and external partners where appropriate on digital acquisition and lead-generation campaigns.
• Develop your knowledge and expertise in paid search and digital advertising, keeping up to date with new opportunities and good practice.

Social Media

• Play a key role in planning, creating and managing FareShare Midlands' social media activity.
• Create engaging content tailored to different platforms and audiences.
• Help plan and schedule social media content around organisational priorities, campaigns and events.
• Identify opportunities for timely, engaging and reactive content.
• Support community engagement and help ensure appropriate and timely responses across our channels.
• Contribute to both organic and paid social media campaigns.
• Monitor performance and use insight to understand which content is working and how we can improve.
• Keep abreast of platform developments, trends and emerging formats.

Video, Content & Impact Storytelling

• Help identify and develop compelling stories that demonstrate the impact of FareShare Midlands' work.
• Plan, coordinate, film and edit video content for social media, fundraising campaigns, corporate communications, the website and other digital channels.
• Help organise filming opportunities, working with colleagues, community organisations, volunteers, supporters and other participants.
• Create engaging short-form video content, as well as longer-form content where appropriate.
• Work sensitively and confidently with people sharing their experiences and help ensure appropriate permissions and consent are in place.
• Develop written impact stories, case studies, blogs and other digital content alongside video.
• Ensure content is engaging, accessible, accurate and consistent with the FareShare Midlands brand.
• Work alongside colleagues with specialist design skills to develop high-quality creative content and campaign materials.

Email Marketing & Supporter Journeys

• Support email marketing activity for fundraising, corporate engagement and wider organisational campaigns.
• Create and send engaging, targeted email communications.
• Help grow and engage our email audiences.
• Support the development of email sequences and automated journeys for acquisition, welcome, engagement, stewardship and retention.
• Contribute to FareShare Midlands newsletters and other audience communications.
• Monitor performance including open rates, click-throughs and conversions, using the results to help improve future activity.
• Work with relevant colleagues to ensure supporter and marketing data is accurate, appropriately managed and used effectively.

Reporting & Continuous Improvement

• Help monitor and evaluate digital marketing activity using tools including Google Analytics, Google Ads, social media insights, email marketing data, UTM tracking and campaign dashboards.
• Contribute to setting appropriate measures and KPIs for campaigns.
• Produce straightforward reports and insights that help the team understand performance.
• Use data, audience insight and testing to identify opportunities to improve engagement and conversion.
• Stay curious about developments in digital marketing, search, social media, AI and emerging technology and share relevant ideas and opportunities with the team.

Brand, Compliance & Collaboration

• Act as a brand champion, helping to ensure consistency, accessibility and quality across digital communications.
• Work collaboratively with colleagues across Marketing & Communications, Fundraising, Corporate Partnerships and the wider organisation.
• Build positive relationships with colleagues and help delivery teams communicate their work effectively.
• Ensure digital marketing and fundraising activity complies with GDPR, consent requirements and relevant good practice.
• Support wider marketing and communications campaigns and activity as required.

What We're Looking For

We know that great candidates don't always tick every box. You don't need to be an expert in every aspect of digital marketing – we're interested in what you can already bring to the role, as well as your enthusiasm and ability to learn and develop.

Essential

• Practical experience in a digital marketing, marketing or communications role.
• Strong experience creating content for social media and digital channels.
• Good copywriting and storytelling skills, with excellent written communication and attention to detail.
• Experience creating and editing video content for digital channels, with the confidence to help plan and organise filming opportunities.
• Experience using WordPress or a similar content management system to create and update website content, with an interest in developing your website skills further.
• Some practical experience of Google Ads or other paid digital advertising, with an interest in developing deeper expertise in campaign management and optimisation.
• Experience supporting or delivering digital campaigns across a range of channels.
• Experience using email marketing platforms.
• Confidence using basic analytics and campaign performance information to understand what is working and where improvements can be made.
• An understanding of how digital marketing can help organisations attract, engage and inspire different audiences to take action.
• Good organisational skills and the ability to manage multiple priorities.
• A collaborative, proactive and flexible approach.
• Commitment to FareShare Midlands' mission and values.

Desirable

It would be great if you also have experience or knowledge in some of the following areas, but we don't expect candidates to have all of them:

• Fundraising, donor marketing or supporter engagement.
• Corporate partnerships, B2B marketing or lead generation.
• Marketing events or campaigns designed to generate participation or income.
• Managing and optimising Google Ads campaigns.
• Google Ad Grants.
• Paid social media advertising.
• WordPress website management beyond basic content updates.
• SEO and optimising website content for search.
• User journeys, landing pages and conversion optimisation.
• Email automation and audience segmentation.
• Mailchimp, Donorfy or similar email marketing/CRM platforms.
• Google Analytics and campaign tracking.
• A/B testing and digital campaign optimisation.
• Working in the charity, public or social impact sector.
• Basic ability to create or adapt everyday digital assets using Canva or similar tools.

What We Offer

• Competitive pay and benefits.
• Training and development opportunities.
• The chance to develop broad, practical experience across the digital marketing mix.
• The opportunity to build specialist skills in areas including WordPress, Google Ads, digital fundraising and performance marketing.
• A supportive and experienced MarComms team.
• The opportunity to work on impactful, purpose-driven campaigns and see the difference your work makes.
• A collaborative working environment during an exciting period of organisational growth.

How to Apply

To apply, please submit:

• Your CV.

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands. Please note that applications without a supporting statement will not be considered.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. We encourage and welcome applications from all our communities and particularly welcome applications from groups currently under-represented within FareShare Midlands.

Applicants must have the right to work in the UK.

Closing date: Friday 18th September

First interviews: Tuesday 29th September

Second interviews: Friday 2nd October

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We’re looking for a kind, compassionate and resilient Support Worker to join our Learning disabilities Social Care Service in Kent.

£13,988.00 per annum, working 20 hours per week.

Want to feel like you have an exciting future? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
• Annual leave increasing up to 30 days with length of service
• A generous pension – we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution
• Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers are responsible for supporting people with autism, learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

The Pelham road Service will be 5 new self-contained flats, for customers with learning disabilities, Autism and Complex needs, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person.

Support Workers will need to be flexible and shifts will require some mornings, afternoons/Evenings and weekends.

The working pattern for this role consist of: 7.30am-23pm, 2.30pm-10pm, 10am-4pm

What you’ll do:
• Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
• Developing the customer’s independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
• Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
• Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
• Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
• Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
• Driving the customer to activities using the customer’s vehicle, in rotation with the wider team;
• Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
• Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
• Consistently reviewing the customer’s life goals and their progress towards achieving them, in partnership with them and those important to them;
• Supporting the customer with personal care;
• Reporting any observations relating to customer welfare;
• Maintaining records as required at the project;
• Participating in team meetings/reviews, support planning, risk management and the general development of the service;
• Undertaking any other duties as requested by management

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
 NVQ Level 2 or equivalent
 Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework

Desirable:
 Has some experience in Trauma Informed care
 Has some experience in working with people with Mental health
 Driving licence and a willingness to drive as part of support duties

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you looking for a rewarding career where every day is different?
Do you have the passion and drive to make a positive difference in the lives of people affected by Young Onset Dementia?
Do you live in the Cardiff or Vale of Glamorgan area?

We are looking to recruit a part time Community Support Worker (14 hours per week) to join our established and dynamic team. Salary: £9,798.88 per year (based on 14 hours per week). This is a fixed term contract until April 2027, with the potential to become permanent.

This is a community based role involving regular travel across the Cardiff and Vale of Glamorgan area, including local meetings and direct support, with the flexibility to work from home based on business and community needs.

What we are looking for

We are looking to welcome an approachable and knowledgeable Community Support Worker to work with people affected by Young Onset Dementia. This is an amazingly rewarding and varied opportunity to provide one to one support to individuals, enabling them to build confidence, maintain independence and engage in activities they enjoy.

This could be as simple as meeting for a coffee or visiting a local area of interest, through to supporting someone to access public transport, attend appointments, continue participating in community activities, maintain employment, or pursue hobbies and interests that are important to them.

We promote a person centred service, ensuring our support is tailored to each individual based on their own aspirations, strengths and needs. We provide information and support in people's homes and at locations throughout the local community.

People living with Young Onset Dementia often face unique challenges, including managing work, family responsibilities, relationships and social connections. This role focuses on helping people live well with dementia and remain connected to the things that matter most to them.

What you would need

- An understanding of dementia and the needs of people living with dementia and their carers.
- Experience of working directly with people affected by dementia, including people living with Young Onset Dementia, either in a professional, voluntary or personal capacity.
- Resilience to listen and empathise with individuals during what can be an incredibly difficult period of adjustment and personal challenge.
- Strong communication and listening skills to deliver personalised support with a compassionate and non judgemental approach.
- Strong organisational and time management skills to manage support effectively.
- Excellent relationship building skills to develop trusted and beneficial connections within the organisation and across external networks.
- Ability to provide information and support in people's homes and at locations across the local area.
- Experience of working in a care, support or community based environment.
- Good IT skills to maintain accurate records and update computerised systems.
- Ability to travel independently across Cardiff and the Vale of Glamorgan.

Important Information

The role is based within communities across Cardiff and the Vale of Glamorgan and you will be required to travel throughout this area. This is an essential requirement for the successful candidate.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

About Us

Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced Senior HR Consultant to join our small but dedicated team.

We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.

Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.

Position Overview
Our market-leading COMPLY service is in high demand. We are now looking for a Senior HR Consultant to coordinate its day-to-day delivery, provide technical leadership to the HR Consultants delivering the service and maintain an active portfolio of consultancy work.

This is a hands-on senior role for an accomplished HR practitioner who combines strong employment law and employee relations expertise with sound judgement, excellent client care and the ability to coach and develop others. You will coordinate workloads, oversee case management, maintain service standards and act as the first point of escalation for complex HR and service-delivery matters.

What you will do

• Coordinate the day-to-day operation of the HR Advice Service, ensuring client enquiries are handled promptly, professionally and in line with agreed service standards
• Oversee ongoing casework, deadlines, service levels, capacity and risk, escalating major concerns to the Head of Service Delivery
• Provide technical oversight, quality assurance and practical support on complex employee relations casework and HR documentation
• Allocate and prioritise work fairly across consultants and associates, monitoring utilisation, billable time and project scheduling
• Lead monthly one-to-ones and support the wellbeing, performance, capability and development of team members
• Maintain your own client portfolio, providing pragmatic advice and producing high-quality contracts, policies, reports, letters and case-management documentation
• Support client relationships, identify recurring needs and use feedback to improve systems, processes and service delivery
• Contribute to proposals, scoping discussions, tenders, webinars, articles, newsletters and other business-development activity.

The successful candidate will, along with other essential criteria:

• Be qualified to Chartered MCIPD level or as a minimum hold a level 7 qualification in HR
• Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues
• Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance
• Bring strong quality-assurance and technical-review skills across HR casework and documentation
• Have experience of managing client relationships and resolving service-delivery issues
• Have excellent communication skills and be extremely skilled in influencing at all levels
• Have excellent written skills, able to produce high-quality reports and other documentation
• Be passionate about human resources and committed to updating their knowledge on a frequent basis
• Ideally, you will bring experience of leading or coordinating a team.

In return for your skills and commitment we can offer you:

• A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community
• A friendly, team-oriented, supportive and trusting work environment
• Coaching and support in consultancy skills and practices
• Partnering internally with experienced and supportive colleagues.

To apply: Submit your CV and cover letter using our online system by no later than 11.59pm on Sunday 4 October 2026.

Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.

Strictly no contact from agencies please.

REF-230756

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Workers to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behavioural Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

The working pattern for this role consist of: 07:15-14:45, 14:15-21:45 including weekends

Note: this is a role for 40-hour days. Possession of a full UK driving licence (a full driving licence that enables them to drive a manual and automatic car as part of their duties) is a mandatory requirement.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website