Head of fundraising and communications jobs

Senior Programme Manager

We are seeking a Senior Programme Manager to lead a flagship initiative shaping how capital markets deliver better outcomes for children and future generations.

Salary: £56,000–£65,000 (dependent on experience) + 30 days’ annual leave (pro rata) and 10% employer pension
Location: Central London (hybrid – 60% office / 40% home)
Contract: 12-month fixed term - (4 or 5 days per week)
Start date: As soon as available
Closing date: Please apply promptly as applications will be reviewed on a rolling basis

About the role

This is a senior, high-impact position leading a flagship “Investing for Future Generations” Lab, focused on transforming how capital markets understand and respond to children’s lives and outcomes.

You will shape and deliver a market-leading programme designed to embed children’s outcomes into investment decision-making, moving them from a moral concern to a recognised financial consideration. Acting as a central coordinating “backbone”, you will bring together investors, policymakers and partners to drive system-level change.

Key responsibilities include:

• Leading the strategy, theory of change and delivery roadmap for the Lab
• Building and coordinating a high-impact cross-sector coalition
• Managing programme budgets, governance, risks and reporting
• Producing practical outputs such as investor frameworks, policy papers and insights
• Influencing policy and supporting an enabling environment for impact investment
• Driving partnerships, fundraising and stakeholder engagement
• Contributing to organisational leadership as part of the senior management team

About you

You are a strategic and collaborative leader with experience operating across complex environments and multiple stakeholders.

You will bring:

• Proven ability to design and deliver ambitious strategies with system-wide impact
• Strong relationship-building and influencing skills, including at senior levels
• Excellent communication skills, with confidence in public speaking and stakeholder engagement
• Experience working with or alongside capital markets, investment or policy environments
• Strong organisational skills with the ability to manage competing priorities
• A passion for using finance as a force for positive societal change

Experience in impact investing or children-focused policy is beneficial but not essential.

About the organisation

This independent, purpose-driven organisation works to transform capital markets to support a fairer, greener and more resilient future. Through collaborative programmes, research and partnerships, it mobilises private capital to address pressing societal challenges.

The organisation is values-led, ambitious and collaborative, with a strong commitment to inclusion and diversity. Flexible working is supported, and applications are encouraged from candidates of all backgrounds, particularly those underrepresented in finance and policy.

Other roles you may have experience of could include:
Programme Director, Impact Investment Manager, Policy & Partnerships Lead, Strategy Lead, Head of Programmes, Investment Director, Social Impact Lead, Senior Project Director.

At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.   

Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.

Through practical, emotional, spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK.  

We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House. 

About You: 

• You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change. 

• You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with. 

• You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity. 

About the Role: 

Project Leader – Bridge House 

• You will work as part of a mission team to confidently lead and develop Bridge House supported housing project. 

• You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself. 

• You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives. 

• You will share the love of Christ and take opportunities for sharing the gospel with the guests 

• You will assess prospective residents’ suitability to the project. 

Salary:   £37,720 plus benefits 

Location:  Bridge House, London Bridge 

Working Hours: Full-time (40 hours inclusive of lunch breaks) 

Contract: Fixed-Term - 24 months

There is an occupational requirement that the person appointed be an evangelical Christian. 

We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministry project and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit. 

Closing date for applications: Thursday 13th August 2026 at 12noon 

TO APPLY

Please take care to read the guidance notes on the application form before completing.

Interviews will be held on Monday 24th August 2026.

Job title: IT and Digital Systems Officer
Department: External Relations 
Responsible to: Head of External Relations
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Fixed term, 18 months (with potential to become permanent)
Start date: As soon as possible

We're building the future of our digital systems — and we need a curious, capable IT and Digital Systems Officer to help us do it.

Join our dynamic team as an IT and Digital Systems Officer. We are seeking an individual who is looking for a new role and enjoys a varied work environment. In this position, you will work as part of our IT-savvy External Relations team, providing support to UWC International across our IT and digital landscape, including Google Workspace. While experience with Google Workspace is preferred, we are open to candidates with an inquisitive mind who, with training, can learn new systems quickly.

This is an exciting time to join us, as we are undertaking a digital infrastructure project that includes developing a new application platform and CRM. Although you will not be managing these projects, there will be opportunities to get involved, allowing you to further develop your skills.

Currently, this is a fixed-term position related to the completion of the digital infrastructure project. However, there is potential for the role to become permanent and to grow once the new systems are fully implemented.

If this challenge appeals to you, we encourage you to apply.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home.
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
• Enhanced sick pay
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Confirm your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 10:00 AM UK time, Monday 10 August 2026

Interview and/or assessment dates:

• First round interviews week commencing 17 August (remote)
• Second round interviews  week commencing 24 August (remote)

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.

About Us

For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.

We are proud of our history - and excited about our future.

About the Role

As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.

Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.

You will:

• Lead and support a small senior team
• Oversee day-to-day operations and service delivery
• Ensure services meet the needs of our diverse communities
• Build strong local partnerships, key funders and community relationships
• Identify and secure funding from a range of different income streams
• Lead on the monitoring and evaluation of funding applications
• Ensure effective systems, compliance, and organisational processes

About You

We’re looking for someone who is:

• An experienced manager within the voluntary, community, public or private sector
• A confident and supportive leader who can motivate and develop others
• Organised and solutions-focused, with strong operational skills
• Experienced in delivering services and managing performance
• A strong communicator, able to build relationships with a range of stakeholders
• Committed to equality, diversity, and inclusion
  
  

Why Join Us?

• Be part of a long-standing, values-driven organisation
• Make a meaningful impact in LGBTQ+ communities
• Work with a passionate and supportive team
• We offer flexible working
• Opportunity to shape and improve services

How to Apply

To apply, please submit:

• A CV
• A supporting statement (no more than 2 pages) outlining how you meet the person specification

Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)

Second interview: 27 August 2026 (in person)

We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.

Sightsavers is seeking a Financial Controller to provide senior leadership across our global finance function, ensuring robust financial governance, effective controls and high-quality financial management across a complex international organisation.

Reporting to the Chief Operating Officer, you will lead the Global Finance Team and oversee key areas including business finance, subsidiaries finance, treasury, statutory accounting, audit, finance systems and continuous improvement. You will play an important role in ensuring that our finance function is well controlled, responsive, efficient and able to support colleagues across our global programmes and operations.

This is an opportunity for an experienced finance leader who can combine technical expertise with inclusive and confident people leadership. You will be able to develop high-performing teams, review and improve ways of working, support change and make balanced decisions that strengthen finance capability and service delivery.

You will bring a recognised professional accounting qualification, senior financial management experience, strong knowledge of financial controls and statutory accounting, and the ability to communicate complex financial information clearly to senior stakeholders and non-finance colleagues. Experience of working in a charity, INGO, donor-funded or complex international environment would be an advantage.

Please read the full job description for further requirements.

Candidates must already have the right to work in the UK, as Sightsavers is unable to provide employer sponsorship for this role.

Sightsavers is committed to safeguarding and promoting the welfare of everyone we work with. Due to the seniority and nature of this role, the successful candidate will be expected to undertake relevant background checks, which may include a DBS check, in line with organisational policy and the requirements of the role.

We particularly welcome applications from people with disabilities and from candidates with diverse backgrounds. We are committed to creating an inclusive recruitment process and will provide reasonable adjustments where needed.

To apply for this exciting opportunity, please complete an application via our recruitment portal by uploading an up to date CV and answering the job-specific questions. We are particularly interested in learning of your motivations for applying.

We anticipate that there will be a two -stage interview process starting in early September. This will include a role-specific presentation task and the final stage interview will be held in-person at our offices in Haywards Heath, West Sussex. Ideally we would like the successful candidate to be in post by Q4 of 2026 and attendance at the annual planning meeting in mid-November would be very helpful.

This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.

About us

Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.

About the role

This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.

Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.

Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.

Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.

About you

• Experienced as a CEO/senior leader in a similar sized (or larger) voluntary organisation or an organisation delivering services into the sector or working closely with the voluntary sector.
• Passionate about our mission of ensuring that people do not face mental health and emotional wellbeing issues alone and are free from stigma and discrimination.
• Demonstrable experience as a values-led, resilient and people-centred leader.
• Experience of supporting teams through change.
• Strong financial acumen, able to develop and monitor/evaluate financial plans, budgets management accounts etc.
• Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability.
• Proven track record of successful business development/fundraising.
• Able to balance strategic oversight with operational grip.
• Experience of the demands of governance and compliance, including working with Boards of Trustees/NEDs.
• Excellent communication and influencing skills.

Understanding of challenges affecting the voluntary sector.

Benefits:

• Auto-enrolment Pension scheme with 3% contribution from the organisation
• Opportunities for hybrid working after an initial embedding period
• Training and development opportunities
• Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

How to apply

Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

Please respond to the following areas in your cover letter:

• Your familiarity with mental health and wellbeing challenges and how this resonates for you
• Your experience/knowledge in relation to the Person Specification.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.

The closing date for applications is noon on Wednesday, 29th July 2026, and our candidate assessment schedule is anticipated as follows:

• Eastside People longlisting interviews will be held throughout the advertising phase up to and immediately after the above closing date – online
• First Interviews with Rochdale and District Mind will be held on Friday August 7 or August 14 in-person at their offices
• Final interviews with the Board are planned for Friday August 14 or, week commencing August 24 2026 - online

We would like to encourage candidates to apply early for the role where possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

REF-229 627

James’ Place London, Senior Suicide Prevention Therapist
Job Title: Senior Suicide Prevention Therapist
Salary: £22,800 per annum (£38,000 FTE), plus a 15% Inner London Weighting allowance of £3420
Hours: 22.5 hours per week over 3 days – Monday, Wednesday and Friday 09:30 to 17:30
Contract Type: Permanent
Location: London
Reports to: Head of Centre 

THE CHARITY 
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham. 

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.    

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY 
We are recruiting Senior Suicide Prevention Therapists to deliver our clinically proven, life-saving intervention at our James’ Place centre in London. 

As a Senior Suicide Prevention Therapist, you will work closely with the Head of Centre to provide strong clinical leadership and oversight while also delivering direct therapeutic work with men experiencing suicidal crisis and their supporter(s). You will play a key role in supporting the clinical team to deliver our unique intervention and to co-produce effective, individualised safety plans to help men remain safe.

You will work closely with the Head of Centre in London and the wider James’ Place leadership team to ensure strong integration between the pilot service and our established centres.

This role requires an experienced mental health professional or therapist with a strong background in suicide prevention, excellent risk assessment and formulation skills, and demonstrable experience of clinical supervision, line management, and leadership. Training, induction, and ongoing support will be provided by the Head of Centre in London and the wider James’ Place team.

KEY RESPONSIBILITIES 
Senior Clinical Duties

• Work as a duty therapist to triage and assess suitability of James’ Place referrals daily
• Take full clinical responsibility of the men under James’ Place care, as a co-leader of the clinical team and in consultation with Head of Centre 
• Lead and support peer support sessions, caseload discussions and reflective practice with the team
• Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
• Deputise for the Head of Centre when required 

Clinical

• Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans 
• Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
• Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies 
• Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams 
• Deliver one-off guidance sessions to supporters of men under the James’ Place care
• Work collaboratively with other professionals to coordinate comprehensive care
• Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
• Remain up to date with developments in law, theories and research 
• Maintain confidentiality and adhere to ethical standards
• Complete session notes in a timely and effective manner 
• Participate in continuous professional development and engage in training provided both internally and externally 
• Support the Clinical Administration team as and when necessary 

Leadership and Management

• Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow
• Conduct regular probation reviews, monthly 1:1s and annual appraisals with staff
• Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James’ Place policies and procedures
• Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary 
• Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well
• Provide support to access training and other developmental activities
• Support staff wellbeing 

Outreach and Engagement

• Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
• Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope. 

Essential
Qualification(s)

• A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

• Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

• Experience of leading, supervising and developing a team or others
• Experience of holding supervision, reflective practice and/or case management with colleagues 
• Experience of decision making, when asked by colleagues for advice and support 
• Experience of triaging referrals and demonstrating accountability for decisions made
• Experience of modelling best practice to others and working to address issues of performance and competency when they arise
• Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence)
• Commitment to continued professional development and can evidence additional learning since completion of core training
• Demonstrable experience working with adults experiencing acute psychological distress
• Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
• Demonstrable knowledge of the factors contributing to male suicide
• Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  
• Effective communication skills (both written and verbal)
• Good interpersonal skills with the ability to manage difficult situations
• Ability to assess, plan, implement and evaluate therapeutic interventions
• An ability to collaborate with clients in the development of a person centred, individual intervention plan
• An ability to engage clients in the intervention plan, overcoming barriers to communication
• Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
• Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service 
• Ability to maintain boundaries within a time-limited intervention 
• Ability to work as an effective team member
• Ability to manage and prioritise own workload, using own initiative and confidence in decision making
• Strong time management
• Ability to maintain up to date client records in line with James’ Place standards
• Ability to maintain own personal safety and the safety of others within the centre
• Knowledge and understanding of Safeguarding Procedures

Values

• Commitment to clinical supervision 
• Ability to engage with James’ Place values 
• Ability to promote people’s equality, diversity and rights 
• Ability to work collaboratively and demonstrate commitment to co-production
• Ability to be transparent, honest and show discretion when needed 
• Commitment to suicide prevention and working with men in a suicidal crisis 

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme 
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period 

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity. 

Key Dates
Closing date for applications: Monday 3rd August, 9am
Interviews are expected to be held: w/c 10th August 

Next Steps
If your application is shortlisted, we will contact you by email to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.

The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place London. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-229899

JOB TITLE: Customer Services and Purchasing Coordinator

REPORTING TO: Head of Personal and Organisational Development

Waverley Abbey is a place of prayer, learning, welcome and generous hospitality. Every person who contacts us, visits us, gives to us, attends an event, receives a publication, or simply needs help should experience something of the warmth, care and excellence that we value as an organisation. This role is often one of the first points of contact for supporters, customers, guests, colleagues and suppliers. It is therefore a key part of how we live out Waverley Abbey’s culture of hospitality, excellent customer service and careful stewardship in the everyday details.

Job Purpose The Customer Services and Purchasing Coordinator will provide friendly, efficient and accurate support across customer service, post, donations, purchasing, deliveries, office supplies and practical administration. The postholder will help ensure that people are responded to well, systems are kept up to date, purchases are processed appropriately and the practical flow of day-to-day operations is handled with care. The role requires someone who is organised, calm, helpful and detail-focused, with a genuine desire to serve colleagues and customers well.

KEY RESPONSIBILITIES Customer service and supporter care

> Provide a warm, professional and helpful response to incoming calls and enquiries, particularly in relation to donations, Every Day with Jesus and general fundraising.

> Listen carefully and respond well to customers and supporters, resolving queries where possible and ensuring they are passed to the right colleague or department when needed.

> Represent Waverley Abbey with warmth and care so that every caller, supporter and customer feels valued and treated with respect.

> Maintain accurate customer and supporter records in Sage CRM, HubSpot and Beacon as appropriate. Donations and financial administration

> Process donations accurately in Beacon and Stripe as appropriate.

> Manage Direct Debits in Access, ensuring records are handled carefully and confidentially.

> Follow agreed processes for handling financial information, donor details and customer records. Post, deliveries and practical coordination

> Open, process and organise incoming post on a daily basis.

> Prepare, pack, record and send outgoing post daily, ensuring items are handled appropriately and on time.

> Receive and coordinate deliveries for Waverley Abbey Trust, ensuring items reach the correct team or location promptly. Purchasing and office support

> Raise and manage purchase orders for the House and the East Wing, including Events and Retreats.

> Support good stewardship by ensuring purchasing is accurate, timely and in line with agreed processes.

> Maintain order in stationery areas so that colleagues have access to the supplies they need.

> Manage the East Wing staff signing in and signing out sheet.

> Assist the Head of People and Organisational Development with East Wing office moves and practical office arrangements as required. Health and safety

 > Check and maintain First Aid supplies in the House and East Wing.

> Undertake any other reasonable duties requested by the line manager in keeping with the nature of the role.

Essential

> A warm, helpful and customer-focused approach, with a commitment to excellent service.

> Strong organisational skills and the ability to manage a range of practical and administrative tasks.

> Good attention to detail, especially when handling donations, customer records, post and purchase orders.

> Confidence in speaking with customers, supporters, suppliers and colleagues in a clear and professional way.

> Good working knowledge of Microsoft Office and confidence using databases or CRM systems.

> Ability to work calmly and flexibly in a busy environment where priorities may change.

>Discretion and care when handling confidential or sensitive information.

>A positive, team-minded approach and willingness to help where needed.

Desirable

> Experience of working in customer service, supporter care, administration, purchasing or a similar coordination role.

> Experience using systems such as Sage CRM, HubSpot, Beacon, Stripe or Access. >Understanding of charitable giving, donations processing or supporter communications. Our culture and expectations

>At Waverley Abbey, how we do things matters. We are looking for someone who will bring warmth, accuracy, initiative and a servant hearted approach to the role.

Hospitality is not simply the work of one team; it is part of who we are. This role helps set that tone through excellent customer care, thoughtful administration and a willingness to make things work well for others.

> The postholder will be expected to work in a way that reflects Waverley Abbey’s values, contributes positively to team life and supports the wider mission of the organisation. Safeguarding, confidentiality and compliance

> The postholder must follow Waverley Abbey Trust policies and procedures, including those relating to safeguarding, confidentiality, data protection, finance, health and safety and equality. Training will be provided where required.

Context and Background

The Finance function has responsibility to ensure the accurate recording of all income and expenditure of the NSPCC and its associated companies; the collation and presentation of budget/forecast; monitoring of both consolidated income and expenditure against budget/forecast; and the preparation of statutory annual accounts, tax compliance and associated returns. It is also responsible for the payment of all invoices, collection of monies due, the payment of staff and the provision of advice on financial matters throughout the organisation.

The Senior Finance Business Partner role sits within the Finance & Technology Directorate and reports to the Head of Finance Business Partnering. The role is responsible for the delivery of all aspects of operational financial management within each directorate area or sub-area it supports, through the provision of high-quality financial management and advice, together with comprehensive reporting and analysis, to both inform and aid decision making. The role is expected to operate at both a strategic and operational level, building strong relationships with internal and external partners, and be a key and active member of the Directorate’s senior management teams.

The role may be required to deputise for the Head of Finance Business Partnering and there may also be a requirement to support other Directorates.

The postholder will have line management responsibilities.

Job purpose

The Senior Finance Business Partner will report to the Head of Finance Business Partnering and will work closely with assigned Directorates. You will ensure the delivery of a high performing, customer facing, finance service with the responsibility for the overall delivery of financial operational management and financial reporting within assigned Directorates and sub-divisions it supports.

The post holder will develop and deliver a comprehensive financial service, ensuring the provision of high-quality advice, information, analysis and interpretation to the director and their senior management teams, to underpin and enable effective decision making, meaningful performance management and to meet statutory and internal requirements.

You will achieve high customer satisfaction levels making a real and demonstrable difference to the delivery of the Directorate’s business. You will do this by providing specialist and forward-thinking advice and support on financial strategy and planning to the Directorate through the business partner model.

You will act as a primary contact for matters relating to operational financial control and the provision of information within the Directorates the role supports, working collaboratively with the Head of Finance Business Partnering and across the organisation, promoting the Society's financial polices where appropriate and ensuring adherence to them.

You will work closely with the Head of Finance Business Partnering to provide strategic financial support as required, providing financial evaluation, management and controls.

Key relationships - Internal

•   ‘Heads of’ Finance Business Partnering and finance colleagues

•   Directorate stakeholders including Senior Management, budget holders and administrative staff

•   Business Planning

•   Project Management Office

•   Fundraising Information & Bid Co-ordination Teams

•   Procurement, Legal, and Internal Audit

  Key relationships - External

•   External Auditors

•   Project consultants on an ad-hoc basis

•   External stakeholders and partners such as funders

  Main duties and responsibilities

  Your responsibilities will include the following, but are not limited to:

  Business Partnering

 Business partner with Senior Management Team members to develop an in-depth knowledge of their Directorates and to assist with strategic budget and forecast preparation and advice.

•   Ensure effective relationships with Senior Managers and Leaders across the organisation.

•   Support the Head of Finance Business Partnering in working collaboratively with the Directorate senior leaders in both the development of the strategic direction of their functions and achievement of strategic objectives.

•   Act as the primary contact for matters relating to operational financial control and the provision of information within the Directorate, working collaboratively across the organisation.

•   Take on a value-added role, acting as a trusted advisor, demonstrating the ability to constructively challenge ideas and plans.

•   Be involved in business and planning meetings in partnership with the Directorate senior leaders and negotiate with key stakeholders and support staff to ensure agreed outcomes and timescales are achieved.

•   As part of the finance team improve communication, business protocols and business efficiency throughout the team and to share specialist knowledge as appropriate.

•   Be the finance subject matter expert in the Directorates the role supports, with the ability to evaluate information in context of wider Directorate knowledge. Proactively think about how decisions would affect the wider organisation and Directorate plans in both the present and future, making recommendations to senior leaders as appropriate.

•   Explain complex financial issues to key stakeholders, developing their understanding of financial information to improve overall effectiveness; empowering them to take full responsibility for the financial management of the budgets they govern.

•   Promote a culture which empowers budget holders and supports the delivery of value for money services, including reporting on benchmark information and key cost drivers where appropriate.

•   Where appropriate, work with the Fundraising Information team to support funding applications by providing high quality financial data that accurately portrays our work/activities/services to potential donors, including supporting the follow up reporting required to maintain these relationships.

  Budget, Planning, Forecasting and Financial Management

•   Produce, collate and ensure timely delivery of accurate departmental and Directorate budget and forecasts for the areas the role supports. Ensure relevant budget assumptions are followed; phased budget/forecast templates are completed; along with the production of detailed analysis and commentary backing up the budget and forecasts.

•   Provide timely, accurate information and advice to budget holders to allow effective management of their budgets and assist them in carrying out their financial duties, constructively challenging them where appropriate.

•   Highlight potential opportunities and risks; supporting the formulation and implementation of mitigation plans where necessary.

•   Propose and develop appropriate cost drivers and key performance measures to accurately monitor directorate performance.

•   Ensure all income and expenditure (both revenue and capital) is correctly accounted for and monitored, commenting on variances to budget/forecast and the effect on outcomes and objectives; assisting budget holders and senior leaders to interpret the information presented. In addition, working with them to take any necessary corrective action arising from the reviews.

•   Manage the delivery of Directorate month end processing and variance analysis, adhering to timelines set by the Central Finance team. This will include responsibility for month-end data cleansing, journal production and authorisation, which could include prepayments, income & expenditure accruals, income deferrals, recharge journals, restricted and designated fund journals and other general journals.

•   Prepare and deliver accurate consolidated financial monthly, quarterly, annual and ad-hoc operational performance reporting packs to defined deadlines, with no material errors, omissions or miscoding. To include Directorate monthly operational review and quarterly business review packs.

•   Present Directorate financial reporting as required.

•   Analyse, interpret and communicate financial and performance data, and provide financial advice in the form of operational performance and management reports.

•   Complete financial returns and questionnaires as required.

•   Prepare revenue and capital project reporting.

•   Work alongside the Head of Finance Business Partnering to prepare financial models to support the evaluation of any proposed business changes, investment appraisals and subsequent implementation, supporting our stakeholders to prepare robust business cases from a financial perspective, identifying and quantifying associated costs, benefits, risks and funding solutions, in a timely manner.

•   Own restricted and designated fund reporting, alongside monitoring of appropriate allocation of costs to funds. Accountable for understanding and considering the future implications of pledged and committed funds; escalating concerns and proposing mitigations as appropriate.

•   Extract information from the integrated financial system and other systems or information sources; developing models and commentary for monthly presentations to budget holders and other audiences as necessary.

•   Co-ordinate the delivery of information to support the production of the Society’s statutory annual accounts as requested and in accordance with the agreed timetable.

•   Ensure the Directorates use the organisation’s financial systems (e.g. Proactis for procurement) appropriately and effectively.

•   Ensure the financial management of the Directorates is as efficient as possible. Implement improvements and developments to reporting, processes and procedures; ensuring changes are documented.

•   Prepare ad hoc reports for key stakeholders.

Internal Controls and Compliance

•   Ensure the effective development, implementation and maintenance of financial controls, processes and procedures. Work with both the Directorate’s and with other members of finance to ensure best practice is applied across systems and processes.

•   Promote and abide with the Society's financial policies, ensuring Directorate compliance at all times.

•   Maintain the integrity of the Directorate’s finances ensuring compliance with appropriate accounting standards, financial regulations and internal procedures. In addition, ensure audit trails are transparent and complete.

•   Train staff in the application of statutory regulations, internal control procedures and standards and to provide regular follow-up training.

•   Provide accurate timely information for internal and external auditors and to take follow-up action on reports issued as required.

•   Keep up to date with local or national legislation and reporting requirements and to advise of these additional regulations and ensure they are complied with. This might for example include Charity Reporting requirements in Northern Ireland/Scotland.

  Training

•   Identify requirements and train key stakeholders and other relevant staff in matters relating to financial management, compliance and processes. Provide verbal advice, written procedures (working with other finance staff) and financial training, to enable budgetary control and decision making on the effective use of resources, along with contribution to the production of financial information and transparent financial management.

•   Ensure training materials are fit-for-purpose, considering improvements and developments that can be made to improve our overall service offering.

  Staff Management

•   Manage, supervise and develop direct reports.

•   Accountable and responsible for the work produced by direct reports. This will include performing day-to-day finance functions, such as reviewing transactions, preparing and authorising month-end journals, variance analysis and commentary, headcount and FTE reporting, alongside other ad-hoc reporting.

•   Recruit within business partnering teams and induct new starters.

  Other

•   Provide financial and other information for project managers, stakeholders and senior leaders as required.

•   Lead and undertake specific projects, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion, making analytical decisions to ensure the delivery dates are met and the work is of a high quality.

•   Provide technical support and advice on a number of topics including VAT, Gift Aid, Corporation Tax, etc.

•   Deputise for the Head of Finance Business Partnering at Directorate management meetings and to provide financial input to papers and documents.

•   Collaborate with peers across the Finance & Technology Directorate; sharing ideas, solutions and improvements for the greater benefit of the Society.

•   Take collective ownership of Directorates with shared financial management, alongside providing cover within each Business Partnering team.

  Responsibilities for all Staff within Finance and Technology Directorate

•   A commitment to safeguard and promote the welfare of children and young people

•   Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC’s activities.

•   Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

•   Take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

•   Constantly review opportunities for your personal development.

  Person specification

•   Qualified Accountant (CCAB or equivalent) with extensive experience of working within a management accounts or business partnering function of a complex organisation. Knowledge of Charity accounting (SORP) desirable.

•   Substantial experience in the preparation of financial management information including production and monitoring of budgets, forecasts, financial models and delivery of associated financial management reporting, analysis and commentary.

•   Highly numerate with ability to analyse numbers critically and extract pertinent information for management, with a proactive approach to creative problem solving and implementing financial controls.

•   Strong attention to detail and the ability to enforce adherence to rules and standards.

•   Highly self-motivated with good organisational skills, able to work under pressure with conflicting priorities, meeting tight deadlines and demonstrating resilience.

•   Strong and effective written and verbal communicator, with the ability to convey complex financial information to non-finance staff in a clear and concise manner.

•   Ability to understand a wide range of stakeholder needs, adapting approach where necessary and being confident to challenge and influence stakeholders.

•   Strong IT literacy with considerable experience in using information systems including accounting packages and analytical tools. Well-developed Excel and data manipulation skills are key, and experience of SUN systems and TM1 Cognos would be desirable.

•   Ability to manage projects within corporate timetables, delivering finance related projects and planning processes, ensuring stakeholders are involved and informed, whilst ensuring the best possible organisational outcome is reached.

•   Experience of managing, developing and motivating staff.

  Safer Recruitment

  As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

  The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

  Our principles:

  •   Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

  •   Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

  •   We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

  •   Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

  •   As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

  •   All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for a general manager to work as part of a small team. This is a practical, hands-on role that keeps the organisation running well day to day. It will suit someone who enjoys creating order, improving systems, and supporting meaningful work behind the scenes.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings steadiness, organisation, and a calm, reliable approach with a meticulous eye for detail.

We’re looking for someone who:

· Has experience of general management or similar role

· Has worked in a relevant sector, for example addiction, mental health, homelessness, poverty or justice

· Understands and enjoys the reality of a small, evolving start-up

· Is calm, steady and level-headed

· Has meticulous attention to detail and is a practical organiser who gets things done

· Can use digital and AI tools to simplify processes

· Is empathetic and purpose-driven to help people

This role may not be the right fit if:

· You prefer large, structured organisations with established systems

· You are mainly looking for roles centred on visibility, profile, or personal recognition

· You are seeking a heavily defined role rather than one that grows and adapts

If this feels like the kind of work you want to be part of, send your CV and a short note on why you’re interested.

Position: General Manager

Location: London/South East (with UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £50,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

 

You will be the operational lead for the organisation, working in a small team with founder Mark Johnson to turn plans into delivery and ensure the day-to-day running remains smooth and reliable. The role is varied, practical, and suited to someone who enjoys building structure and supporting others to succeed.

WHO WE’RE LOOKING FOR

· Someone with experience in general management in a social enterprise, or small start-up

· A meticulous and practical organiser who enjoys making things work and getting things done

· Someone who wants to work with purpose, helping build a socially oriented organisation

· Efficient, empathetic, and comfortable juggling a wide range of tasks

· Tech-savvy and confident using AI/digital tools to make processes simple and efficient

· Flexible: this role could be full-time, part-time, or suit someone returning to work

WHAT YOU’LL DO

· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.

· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.

· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.

· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.

· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.

· Operations: Keep the day-to-day running smoothly – from diary management and HR basics to coordinating contractors.

· Communications: Maintain simple but effective comms, updating the website and keeping social media active.

SKILLS & QUALITIES

· Strong organisational and project management skills

· An excellent writer, whether contracts, bids or public facing materials

· Experience of operations, governance, and finance oversight in a small organisation

· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)

· Able to communicate clearly and keep people focused

· Empathetic, socially minded, and committed to putting people first

· Steady, reliable, and happy working in the background to let others thrive

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.

This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.

Who are we looking for?

We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.

You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.

Person specification

Key requirements include:

• Significant senior-level experience in operations, governance or compliance within a charity or similar environment. 
• Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership. 
• Experience overseeing organisational functions such as HR, IT, data protection or risk. 
• Proven ability to manage multiple priorities and lead cross-organisational work effectively. 
• Strong judgement, integrity and the ability to handle sensitive matters with discretion. 

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.

Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.

First-stage interview: Thursday 6 August 

Second-stage interview: Thursday 13 August

The Inland Waterways Association (IWA) is the only independent, national charity supporting and regenerating Britain’s rivers and canals for leisure, living and business. We campaign both locally and nationally for the waterways; lobbying parliament, championing regeneration, promoting sustainability and the environment and raising waterways users concerns. We also love to roll up our sleeves and get involved with direct work on the waterways, both through local branch activities and through the hands-on activities of our Waterways Recovery Group. 

At its heart IWA is a membership organisation, with around 8,000 individual members and over a hundred affiliated waterways organisations, groups and businesses. Having just celebrated the 80th anniversary of our founding in 1946, we continue to build on our legacy of campaigning, action and delivery for the future. 

We are looking for an experienced and enthusiastic manager to co-ordinate the day-to-day operation of the charity. Reporting to the chair of the Trustees and with a small team of permanent staff focused on three areas – Campaigning, Restoration and Support, your prime responsibility will be to ensure the smooth running of the charity. 

As an experienced manager you will have experience of all areas of business management: marketing, finance, human resources as well as the myriad issues common to all small charities and businesses. An experienced communicator and active people manager, you will be able to bring your skills to both managing the staff and integrating their work with that 
done by trustees and other volunteers for the Association.  The role may involve some out of office hours work. 

Pathway Manager

Be the difference for young people facing homelessness.

Location: North Tyneside

Salary: £40,132 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Pathway Manager

Ready to lead services that change lives?

We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.

We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.

Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will deploy and supervise the work of the volunteers who add value to the work that we do

• You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.

• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.

• You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.

• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below:

• Significant management experience, including experiencing of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.