Health and wellbeing manager jobs

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Senior Trust & Grant Fundraiser

Salary: up to £33,000

Permanent full time post (part time considered for right candidate)

Location: Hybrid working with days in Bradford, Skipton, and/or Harrogate office

We are seeking an experienced and motivated Senior Trust & Grant Fundraiser to lead and grow our charitable income from trusts, foundations and grant-making bodies.

Reporting directly to the CEO, you will play a key strategic role in securing sustainable funding, both restricted and unrestricted, that enables Carers’ Resource to enhance, expand and support our existing services and allows us to invest in organisational infrastructure, website and digital technology.

The successful candidate will have a proven track record of personally securing at least £200,000 per annum in trust and grant income and will be confident developing compelling funding applications, building long-term funder relationships, and identifying new income opportunities.

This is an exciting opportunity for a skilled fundraiser who is passionate about making a difference and wants to contribute to the growth and impact of a respected regional charity.

Key Responsibilities

• Develop and implement a trust and grants fundraising strategy aligned with organisational priorities.
• Research and identify suitable trust, foundation and statutory funding opportunities.
• Prepare high-quality, persuasive funding applications, proposals and expressions of interest.
• Secure a minimum of £200,000 per annum in trust and grant income.
• Build and maintain strong relationships with funders, partners and stakeholders.
• Manage the full grant cycle including applications, monitoring, reporting and stewardship.
• Work closely with the CEO and senior leadership team to develop funding priorities and project budgets.
• Collaborate with operational teams to gather impact data, case studies and outcomes.
• Maintain an accurate pipeline and reporting system for funding applications and deadlines.
• Produce timely and accurate reports for funders demonstrating impact and outcomes.
• Monitor fundraising trends, sector developments and funding opportunities relevant to carers and community services.
• Support the development of partnership and collaborative funding bids where appropriate.
• Ensure compliance with fundraising regulations and best practice.

Person Specification

Essential

• Demonstrable success in securing trust and grant funding, including a proven track record of personally generating at least £200,000 annually.
• At least 3 years experience of writing successful funding applications to trusts, foundations and statutory funders.
• Excellent written communication and bid-writing skills.
• Strong relationship management and stakeholder engagement skills.
• Ability to manage multiple funding applications and deadlines effectively.
• Experience of developing fundraising pipelines and income strategies.
• Strong analytical and budgeting skills.
• Ability to work independently and collaboratively across teams.
• Passion for supporting carers, vulnerable people and local communities.
• Proficient IT skills including Microsoft Office and CRM/database systems.

Desirable

• Experience working within the charity, health or social care sector.
• Knowledge of issues affecting unpaid carers and vulnerable communities.
• Experience of reporting to senior leadership teams and trustees.
• Understanding of monitoring and evaluation frameworks.

Personal Attributes

• Proactive and self-motivated
• Highly organised with strong attention to detail
• Strategic thinker with a creative approach to fundraising
• Compassionate and values-driven
• Professional, resilient and adaptable

What We Offer

• Opportunity to work for a respected and impactful Yorkshire charity
• Flexible and hybrid working opportunities
• Supportive and collaborative working environment
• Ongoing professional development
• Generous annual leave entitlement
• Pension scheme

Equality, Diversity & Inclusion

Carers' Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Email your application, including a covering letter explaining your fit to the role and CV.

Or apply directly via our website

Training Operations Coordinator 3-months Temporary Contract (temp - FTC for right candidate)

Remote | Occasional London Meetings | Immediate Start - Part-time 2 days a week

We’re looking for a highly organised, dependable Training Operations Coordinator to join our team on a temporary basis and take ownership of the training delivery process from confirmed booking through to completion.

This is a hands-on operational role for someone who loves structure, detail and keeping things running smoothly behind the scenes. You’ll be the person ensuring trainers, clients, contracts, invoices, evaluations and reporting all stay on track with calm efficiency and excellent communication.

You’ll be joining a values-led organisation delivering impactful training in sensitive and people-focused environments. We already have strong systems and templates in place. What we need is someone who can step in quickly, take ownership, and execute consistently to a high standard.

What you’ll be doing

• Managing the full post-sale training administration process
• Coordinating schedules, logistics and trainer allocation
• Maintaining accurate training calendars and trackers
• Sending and following up contracts and invoices
• Tracking trainer costs and expenses
• Managing client communications, joining instructions and reminders
• Creating and issuing evaluations and certificates
• Supporting testimonial and case study collection
• Keeping reporting and delivery records fully up to date
• Providing light monthly reporting on activity and status

What we’re looking for

• Exceptionally organised with excellent attention to detail
• Calm, professional and reliable under pressure
• Confident managing multiple moving parts independently
• Strong administrative and coordination skills
• Comfortable using Microsoft 365, Outlook, Excel and Teams
• Great written communication and follow-through
• Discreet, professional and emotionally intelligent in tone

Bonus points for:

• Experience in charities, wellbeing, mental health, education or values-led organisations
• Familiarity with trauma-informed communication
• Experience with CMS platforms or basic marketing admin

Working arrangement

• Fully remote day-to-day
• Occasional in-person meetings in London
• Temporary contract
• Immediate start preferred

If you’re someone who takes pride in making operations feel seamless, loves keeping everything organised, and can be relied upon to make sure nothing slips through the cracks, I would love to hear from you.

North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.

This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.

As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.

You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.

Key details

Position: Head of Operations

Location: Flexible within North & West Gloucestershire (hybrid working available)

Hours: 1.0 FTE (approx. 37 hours per week)

Salary: £44,163

Reports to: Chief Executive Officer (CEO)

Annual leave and benefits:

27 days plus Bank Holidays

Contribution of 7% based on 4% employee contribution

Employee Assistance Scheme

Birthday Leave

Christmas Closure

Flexible Working Policy

What are the responsibilities?

• Lead and support advice, health, and community service teams to deliver high-quality and effective services.
• Oversee day-to-day operations, service performance, staffing, and resource planning.
• Use data and insight to support continuous improvement, decision-making, and operational performance.
• Support workforce development, including staff training, volunteer engagement, and organisational capacity planning.
• Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities.
• Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements.

What are the requirements?

This job is for you if you:

• Have strong operational leadership and people management experience.
• Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment.
• Are confident using data and operational insight to support planning and decision-making.
• Have excellent communication, organisational, and relationship-building skills.
• Are collaborative, adaptable, and committed to delivering high-quality, person-centred services.
• Share our values of inclusion, professionalism, integrity, and continuous learning.

It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.

Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)

Prospect Research Officer
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience
Contract: Permanent
Reporting to: Corporate and Philanthropy Partnerships Manager

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

Lincs & Notts Air Ambulance are looking for a proactive and analytical Prospect Research Officer to join our team and play a vital role in supporting income growth.

This is an exciting opportunity to work at the heart of fundraising strategy, identifying and researching prospective supporters across corporate organisations, high-net-worth individuals, and trusts & foundations.

Your insight will directly influence fundraising success—helping teams prioritise opportunities, strengthen relationships, and secure vital funding to support lifesaving services.

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Friday 12th June 2026
Interview date: Week commencing 22nd June 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

A full driving licence and access to a vehicle (or equivalent) is required for this role.

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays. Working hours are either 8pm to 7am or 9pm to 8am and are subject to ongoing review.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We are looking for a Housing Night Worker to join our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. In this role, you will help ensure the safety, security and wellbeing of our residents by providing a friendly and reassuring presence within the service at night. You will manage challenging situations calmly and professionally, while keeping essential administrative tasks and housekeeping duties running smoothly.

Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support workers, Night workers and additional Bank workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.

What you will be doing

This is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About You

A dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 31 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Main Purpose of Role:

· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.

Specific Responsibilities:

• Launch, implement and run innovative income generating projects to maximise donations to SWA, to look after relationships with existing donors and build on relationships created to ensure fundraising potential is optimised.
• Set up and manage a volunteer community fundraising team
• Organise and manage community fundraising activities (including digital) and events to maximise all fundraising opportunities and work to raise the profile of the SWA.
• Keep abreast of developments in the third sector relating to fundraising and have an awareness of the local competition for donations.

General Responsibilities:

Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.

• Respect the confidentiality of all information obtained in the course of duties, perform and refrain from disclosing such information without written consent from management, except where disclosure is required by order of a Court of law.

• Maintain professional competence by complying, at all times, with the training and competence procedures set down by the Organisation. Generally, keep abreast of developments affecting your duties and responsibilities.
• Be aware of the Organisation’s Equal Opportunities Policy regarding both employees and service users to assist in eliminating all areas of inequality and discrimination.
• Become familiar with the aims, ethics and aspirations of the Organisation and to sustain and promote them. Participate enthusiastically in the growth and prosperity of the Organisation.
• Undertake any other business development/funding duties, as directed that can reasonably be accommodated within the salary range for the job and your expertise.

Job Description and Review

The job description reflects the present requirements of the post.  The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change.  Such review will normally also take place at the Annual Appraisal Meeting.

Desirable

• Charity fundraising qualification
• Membership of Institute of Fundraising or other relevant professional body.
• Ability to speak Welsh

Essential

Experience 

• Minimum of two years’ experience in community fundraising with a proven track record of achieving funding target
• Experience in planning, organising and delivering fundraising campaigns, events and activities
• Developing and evaluating new opportunities for partnerships and community fundraising
• Raising funds via social media activities/digital marketing
• Experience of managing or working with volunteers to support fundraising activities

Knowledge

• Charity community fundraising
• Donations
• Proven knowledge of online fundraising tools, digital marketing and social media
• Regulatory knowledge to include Gift Aid, general data protection regulations and fundraising best practices.

Skills/Personal Qualities

• Proficiency in Microsoft Office, and experience with Customer Relationship Management software systems.
• Numerate and attentive to detail, with the ability to maintain accurate records
• Good networking skills
• A proactive self -starter who is able to work on their own initiative, managing and prioritising their work to meet agreed deadlines and targets
• An excellent communicator, with persuasive, engaging and creative writing skills
• Understanding of, and enthusiasm for, SWA’s work, mission and values
• A passion to raise funds for SWA

Other

• Full UK driving licence and access to a suitable vehicle
• Able to lift and transport equipment
• Willingness to travel locally and to work occasional evenings and weekends

Teesdale Community Resources (TCR) is looking for a dynamic and values-led Charity Director to provide strategic leadership as the organisation enters an exciting new phase of growth and development.

TCR is a well-established charity at the heart of the Teesdale community. We deliver a wide range of activities, services, and opportunities for people of all ages, with a strong focus on wellbeing, inclusion, creativity, connection, and reducing rural isolation.

Reporting directly to the Board of Trustees, this leading role at TCR will provide strategic vision and governance oversight, develop and grow regional and national partnerships, generate sustainable grant and commercial funding streams, and have overall responsibility for the delivery of the charitable aims.

This is an exciting opportunity to lead a friendly and committed team and shape the continued development of an organisation that makes a real difference within the local community.

Application Process

Please submit:

• An up-to-date CV; and
• A covering letter demonstrating your suitability for the role and how your skills and experience meet the person specification (max 2 sides of A4, font size no smaller than 11).

The Job Description and Person Specification are attached for further information about the role and requirements.

Key Dates

• Closing date for applications: 9th June 2026, 23.55pm
• Interviews expected to take place: w/c 15th June 2026 Please note that dates and timings may be subject to change.

Additional Information

Appointment to this role will be subject to:

• Satisfactory completion of 2 references
• An enhanced DBS check
• Confirmation of the right to work in the UK

TCR is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community. Please let us know if you require any reasonable adjustments to be implemented as part of the application or interview process.

Are you passionate about building global communities and creating meaningful connections?

Join the University of Strathclyde as an Alumni Relations Officer and play a key role in engaging a worldwide network of over 230,000 graduates.

Strathclyde’s alumni community spans the globe - from the UK and Europe to North America, Asia and the Middle East. As part of our Alumni & Development team, you’ll help bring this network to life through events, volunteering opportunities and inspiring communications that celebrate alumni success and strengthen lifelong connections with the University.

What you’ll do
You will build and nurture relationships with alumni volunteers and ambassadors across key international regions, supporting the growth of local networks and working closely with volunteers to develop meaningful activity in their areas.

Alongside this, you will plan and deliver a varied programme of events in Scotland and internationally, helping bring the alumni community together. You’ll also create engaging content - across social media, newsletters and case studies - to showcase alumni impact and achievements, while collaborating with colleagues and stakeholders across the University to strengthen and enhance alumni engagement initiatives.

What we’re looking for
We’re looking for someone with experience in relationship management, stakeholder engagement or volunteer coordination, who brings strong communication skills and the ability to connect with diverse, global audiences.

You’ll be confident leading conversations with senior stakeholders and comfortable representing the University in a variety of settings. A proactive, self-starting approach is essential, with the ability to turn ideas into action, alongside a genuine interest in international engagement and community-building.

Why join us?
You’ll be part of a collaborative and forward-thinking team, working at the heart of a globally connected university. This is an opportunity to shape how we engage with our alumni community worldwide -strengthening partnerships, celebrating achievements and making a lasting impact.

Interviews are scheduled to take place on 9 June 2026.

Lead a trusted community development charity and bring partners and businesses together to deliver long-term environmental, social and economic benefits across West Wales.

Applications close at 9 a.m. Tuesday 16th June.

Location: Pembrokeshire (office-based, with travel across West Wales)

Salary:  £60,000 - £65,000

Who we are

PLANED is a long-established community development charity that now works across Pembrokeshire, Ceredigion and Carmarthenshire. For decades, we have supported communities to improve their quality of life by harnessing local potential, strengthening social infrastructure and helping people turn ideas into sustainable action.

Our work, regionally, brings together communities, public services, third sector partners and local businesses to deliver long-term environmental, social and economic benefit across West Wales.

A defining feature of PLANED is our asset-based approach. We own and manage a growing portfolio of buildings and assets, including our home site, the Old School in Pembrokeshire, which combines our office and conferencing space, with an additional range of tenanted spaces for local businesses.

We also lead the management of the Carmarthenshire Living Well Centre, a multi-use community facility hosting health, well-being, advice and support services. The Living Well Centre brings together a wide range of charities and statutory partners under one roof, creating a genuinely collaborative, free-to-access, local hub supporting 700 clients per month, which is increasingly seen as a model of best practice.

Most of PLANED’s work is delivered through multiple live projects funded by a mix of Welsh Government, NHS, National Lottery, National Grid, BT and other sources. We have a healthy financial position, but much of this funding is short to medium term, requiring continuous bid writing, relationship management and adaptation. The CEO role is therefore both externally facing and highly hands-on.

About the role

We are seeking a CEO to lead our next exciting chapter. This will include developing a new and updated organisational strategy, continuing to secure sustainable funding, overseeing project delivery and ensuring the organisation remains financially resilient while continuing to grow its impact and influence.

The organisation has a strong, inclusive and supportive culture that is bilingual. The team is community-rooted, collaborative and delivery-focused, with a clear ethos of shared responsibility and mutual support. We have a team of around 18 people, the majority of whom are project funded, supported by a small core team, including the CEO.

The role requires on-site presence; given our reach across West Wales, there is also regular travel required.

Who we are looking for

We are looking for someone who will be comfortable in a village hall as they are in a meeting with national and local politicians, senior civil servants, charity or business leaders. You will be confident working across rural and coastal communities, and able to build trust quickly and authentically.

Our CEO leads a significant part of our fundraising activities, and experience in securing income and developing sustainable funding models will be important.

We are open to leaders who might be seeking their first CEO role, and are open to considering what support we can put in place to help a new CEO thrive.

Applications for this role close at 9 a.m. Tuesday 16th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants:. 

Hours 25 Hours Per week across 5 days – to include daily play sessions 4-6pm each day. 

Manchester Young Lives is offering an exciting opportunity to join our team as an Early Intervention Worker, providing high-quality pastoral and therapeutic support for children and young people aged 6–14 years.

Following successful delivery for the last three years, we are delighted to be recruiting to a vacancy within our Early intervention team. The Early Intervention role focuses on providing support specifically for children and young people suffering increased levels of anxiety, loss of confidence and self-esteem, missing school or other types of isolation and trauma.

This role involves working directly with children and young people through face-to-face support, while also integrating into Play and Youth Sessions at our Adventure Playgrounds. You will work closely with families, schools, and other education and support agencies to help create the best possible opportunities and outcomes for the children and young people we support.

Based at our Adventure Playgrounds in Moss Side and Ardwick, the successful candidate will bring enthusiasm and passion for working with children and young people, the ability to use creative and innovative approaches to engage, support, and reassure them alongside a strong commitment to making a positive difference within local communities.

Working hours include after-school sessions and evening work, Monday to Friday, with some weekend work required to respond to local needs. Staff may also be required to work across a number of locations as part of the wider team.

We are 4 Day Week employer

Purpose of the role

Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages.  We are committed to changing attitudes, challenging prejudice and championing equality.

We are seeking an exceptional, values-driven operational leader to join us as Assistant Director of Clinical Operations, providing strategic leadership and oversight across our national portfolio of clinical services. This is a pivotal senior role responsible for ensuring the delivery of safe, high-quality, innovative and financially sustainable services, while contributing to organisational strategy, growth and continuous improvement.

Reporting to the Deputy Chief Executive and working as part of the senior leadership team, you will lead operational performance, governance, service transformation and quality assurance across Brook’s clinical services. You will oversee an allocated portfolio of services and contracts alongside providing leadership to the Head of Clinical Operations.  

You will drive operational excellence through robust performance frameworks and continuous improvement, lead the mobilisation of new services, and provide senior escalation for complex issues, ensuring strong risk management and full compliance with regulatory and contractual requirements.

With substantial experience of leading complex healthcare or public health services, you will bring strong strategic, analytical and leadership skills, alongside a commitment to delivering outstanding, person-centred care and fostering a culture of accountability and inclusion.

Essential criteria

• Significant senior operational leadership experience within healthcare, public health or related services. 
• Significant experience of providing strategic operational leadership across complex, multi-site healthcare or public health services. 
• Proven experience of delivering high quality services within complex contractual and regulatory environments. 
• Experience of leading organisational change, service transformation and operational improvement programmes. 
• Experience of budget management and financial oversight across multiple services. 
• Demonstrable experience of working collaboratively with commissioners, partners and senior stakeholders. 
• Experience of contract mobilisation, redesign and performance improvement. 
• Experience of leading high-performing teams through periods of change and growth. 
• Experience of accountability for organisation-wide operational performance, governance and service improvement. 
• Experience of managing complex complaints, incidents and operational risk. 
• Experience of supporting complex staffing and workforce management issues. 
• Experience of developing and managing external stakeholder and subcontractor relationships. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
• Salary: £72,000
• Closing date: 30th May 2026 
• First stage interviews: 10 June 2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Various locations across the Liverpool area.
Some flexible hybrid working - 4 days office based, 1 day work from home.

1 Permanent and 1 Fixed term until 30th June 2027

Hours: 35 Hours per week

About the Role

Role Purpose:

Do you enjoy helping people? Are you a compassionate and people focused person?

Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt  advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7.  IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.

2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.

3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.

4. Ensure income maximisation through the take up of appropriate welfare benefits.

5. Prepare and present cases to statutory bodies, tribunals, and courts when required.

6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.

7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.

8. Comply with systems for monitoring and reporting purposes.

9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.

11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keep up to date with current research trends and campaign issues.

2. Participate in research and campaigns activity by providing information on client’s circumstances and acting on behalf of the client.

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

How to Apply

For more information and to apply, please click on the Redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Location: Hybrid – office in High Holborn London/homeworking
Salary: Band 3 £32,200 - £36,328 per annum (depending on experience)
Contract: Permanent
Hours: Full-time (37.5 hours per week)
Start: As soon as possible
 
About us:
 
The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them.
 
About the role
 
This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting.
 
You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high-quality data, and running accurate reports to time and target.
 
What you’ll need to succeed
 
It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets. You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions. 
 
Knowledge of the health sector and working with hospitals or similar are desirable but not essential.
 
What you’ll get in return
 
In addition to a competitive salary you will also have access to a benefits package including:

• 25 days holiday per year, increasing to 30 with length of service (plus the option to buy or sell up to 5 days per year);
• life assurance;
• flexible working (expectation of at least 2 days per week in the office);
• interest-free season ticket loan;
• enhanced pension scheme with up to 8% employer contribution;
• enhanced sick pay;
• enhanced maternity/adoption pay;
• employee assistance programme;
• access to a range of benefits and discounts focused on Health & Wellbeing, Family, Technology and Exercise & Fitness;
• support with further academic/professional development.

 
How to apply 
 
Please download the JD for full role responsibilities and further information. 
 
Please submit an up-to-date CV and cover letter highlighting how your experience aligns with the role, via the apply now button. 
 
Interviews will be held on a rolling basis, please note the advert will be closed early if an appointment is made therefore please do not delay in applying.
 
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."
 
REF-228 560

Position Mentor - Women's Trailblazer

Location Flexible - home based with travel across County Durham

Salary £25,664 + excellent benefits

Hours 35 hours per week (flexible working)

Status Fixed term until 31st March 2027

Closing date 14th June 2026

The opportunity

The Wise Group is a leading social enterprise delivering Relational Mentoring across employment, poverty prevention, justice and community support.

This is about more than support. It’s about helping people build trust, stability and stronger futures.

We are looking for a Mentor to join our Durham Women’s Trailblazer service, supporting women facing multiple and interconnected challenges including poverty, poor mental health, trauma, isolation, caring responsibilities and justice involvement.

No two journeys are the same.

Using our Relational Mentoring approach, you will work one-to-one with women to build trusted relationships, identify strengths, reduce barriers and support progress at a pace that works for them. Support may include improving wellbeing, building confidence, reconnecting with services and communities, establishing routines, preparing for training or employment, and strengthening longer-term stability.

You will manage your own caseload and work flexibly across communities, building strong local partnerships and ensuring women can access the right support at the right time.

We’re looking for someone who is confident working with complexity, can build trust quickly, and is motivated by helping people move from crisis towards greater stability, confidence and independence.

What you’ll bring

• Ability to build positive, professional and trusted relationships

• A compassionate, adaptable and solutions-focused approach

• Understanding of trauma-informed and person-centred support

• Confidence supporting people experiencing complex or challenging circumstances

• Strong communication, organisational and digital skills, including Microsoft 365 and CRM systems

• Ability to work independently while managing a varied caseload and competing priorities

Experience within community support, justice, employability, wellbeing or related services is advantageous, but not essential.

Essential requirements

• Full driving licence and access to a car for daily use

• Willingness to travel across County Durham and surrounding communities

• Home broadband to support flexible working

As part of The Wise Group, you’ll join an enterprise committed to innovation and creating lasting change in communities.

View the Role Profile on our website for full details about this opportunity.