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Are you an experienced Welfare Rights Adviser who is passionate about making a real difference to people’s lives? Citizens Advice Cheshire West is looking for a skilled and committed Welfare Rights Caseworker to join our dedicated team. In this role, you will provide specialist benefits advice and casework to clients across Cheshire West, helping people navigate complex welfare systems, maximise their income and access the support they are entitled to at some of the most challenging times in their lives.

This is an exciting opportunity to make a real difference in the local community by providing specialist welfare benefits advice and casework to clients across Cheshire West. You will support people to access the benefits they are entitled to, helping to maximise income and improve financial stability.

The role involves managing complex welfare benefits cases, preparing detailed written submissions, negotiating with third parties and, in exceptional circumstances, representing clients at tribunal.

This is a hybrid role with time spent working from home and from our offices in Winsford and Chester, alongside outreach work across the Cheshire West area. Due to the nature of the role, extensive travel is required and access to your own transport is essential.

Key Responsibilities

• Provide specialist advice and casework across the full range of welfare benefits.
   

• Prepare written submissions and supporting evidence for reviews, appeals and tribunals.
   

• Act on behalf of clients by negotiating with relevant organisations and drafting correspondence.
   

• Represent clients at tribunals where appropriate.
   

• Ensure clients receive the benefits they are entitled to, supporting income maximisation.
   

• Maintain accurate case records and statistical information using our case management systems.
   

• Work collaboratively with colleagues and external agencies to support clients.
   

• Contribute to research and campaigns work by highlighting issues affecting clients.
   

About You

We are looking for someone who:

• Has recent welfare rights casework experience within Citizens Advice or a similar third sector organisation.
   

• Has experience preparing high-quality written submissions and casework documentation.
   

• Has excellent written communication and negotiation skills.
   

• Can manage a complex caseload in an organised and structured way.
   

• Understands the challenges faced by vulnerable clients.
   

• Is able to work flexibly to meet service needs.
   

Desirable:

• Experience of representing clients at tribunal.
   

Why Join Us?

This is a rewarding opportunity to use your welfare rights expertise to make a genuine difference to people facing financial hardship and complex benefit challenges. If you are committed to delivering high-quality advice and want to work as part of a supportive and values-driven team, we encourage you to apply and help us support communities across Cheshire West.

We Offer:

• Flexible and hybrid working wherever possible

• Enhanced holiday and sick pay entitlement

• A strong focus on staff health and wellbeing

• Access to an Employee Assistance Programme

• Health benefits package

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The varied and rewarding role involves delivering trauma-informed, one-to-one educational support to adult victims of domestic abuse.

Working collaboratively with our IDVA (Independent Domestic Violence Advisors), you will help ensure that support is safe, inclusive and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships and move forward with dignity and hope.This role will also involve delivering our empowerment and recovery groups for those who have experienced domestic or sexual abuse. 

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. 

This is a 12 month fixed term role and may include evening and weekend work when required. 

Key Responsibilities

• To provide 1:1 support for medium risk clients who have previously been supported by our IDVA team.
• Deliver structured, evidence-based and trauma-responsive group programmes for victims/survivors and individuals who have used harm. 
• Contribute to joint safety and support planning alongside IDVAs. 
• Monitor and respond to safeguarding concerns in with organisational practices. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.  
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights. 
• To provide signposting and onward referrals to patients. 
• To provide ongoing specialist advice and support around Domestic Abuse (DA). 
• To provide training to multi-agency partners on understanding, recognising and responding to DA. 
• Develop good working relationships and liaise with outside agencies where needed.   
• Keep accurate records of all referrals received and of work done with or on behalf of service users.  
• Work flexibly and manage your own schedule, including evening work on a rotational basis to meet the needs of those unable to access support during working hours.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in London.

Locations: This role will be based in London. We have 12 IntoUniversity centres in London. The exact centre(s) in London that this role will be based in will be confirmed with the successful candidate. 
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Tuesday 31st March 2026

Start date: As soon as possible, to be confirmed with the successful candidate

Salary

£30,950 per annum (inclusive of £2,700 London contribution)

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

CUF’s strategy has a vision of ending poverty together.  Over the next three years we will be developing our relationships with our networks, partnerships, Dioceses and churches to respond, primarily, to relational poverty, recognising its place within the web of poverty. Our work will be mission and community resilience focussed, in the framework of asset based community development.

Through our work we will see more impactful, confident and mission focussed churches who are empowered to serve their local communities.  We will witness greater cohesion across Dioceses, schools, Christian denominations and Christian charities as a national movement to love and serve our neighbour, and challenge unjust structures of society. We will also work more strategically with communities of different faiths

in our resilience work, facing the challenges of relational and identity poverty.  We will work closely with the Church of England who have highlighted ministry in low income communities as a priority for resourcing.

We will be more confident in speaking out the truth about poverty, through a renewed influencing, policy and research team, who will take our grassroots and collaborative work to highlight unjust structures on poverty, and shape an ecclesial, political and sociological response.

In this newly created role you will develop our work on influencing and telling the truth about poverty, this is one of two objectives for the charity.  You will help build relationships of influence within the Church of England, Government and other decision makers to use our stories and impact to show the difference churches and faith groups can make in ending material and relational poverty.  You will develop policy positions on areas of CUF’s work in relation to poverty that will give a firm basis for our work, and that we will be able to speak out on with confidence and knowledge based on connection to grassroots churches and organisations.  You will develop a robust mechanism for reporting on impact, which goes beyond just evaluating our work but demonstrates the difference that faith based social action can make on ending poverty together.

This role will report to the CEO, but work across all of CUF’s teams and departments and will be responsible for the line management of the Listening and Learning Officer.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy Chief Executive, Rev’d Adam Edwards, please see our Job Pack for details.

To apply, please email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification to: HR Officer, please see our Job Pack for details.

Closing date: 17:00 Monday 16th March, with interviews to be held on 26th March in London.

About Rose Castle Foundation
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faith-formed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.

We work in partnership with organisations that have the capacity to enable long term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict. Our partners include universities, seminaries, houses of worship, faith based and non-governmental organisations, located in a range of the world’s most divided contexts.

RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.

Outline of Role
As RCF enters this exciting stage, there is huge demand for our support in a wide range of global contexts, and our key challenge is to ensure we have robust institutional capacity - systems and procedures - to attract and effectively administer growing levels of investment.

As RCF attracts multi-year funding from a wider range of partners – including large grant providers and high-net-worth individuals - we need greater financial management capacity to ensure we are managing our resources responsibly and effectively. There will therefore be a strong focus on managing RCF’s finances – and strong experience in this area will be essential. There is also a focus on wider aspects of our operations and human resourcing.

The jobholder will work closely with the Co-Director (Strategy and Organisational Development) receiving support and encouragement where required. There will always be a strong focus on personal growth and for the right candidate there is scope to quickly grow into leading the finance and operations functions, reporting directly to Trustees and senior strategic partners and becoming a key strategic voice in the organisation.

Chief Executive Officer - ECT Charity

Location: London (Greenford / Ealing) with regular travel to Dorset and partner sites; minimum three days per week in office
Salary: circa £80,000 per annum
Contract: Permanent, full-time

Are you ready to consolidate financial stability, rebuild income and lead the next phase of sustainable growth at the sector leading community transport organisation that delivers tangible impact across London and Dorset?

About ECT Charity

ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London and Dorset. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models.

Role priorities (first 12–18 months)

• Deliver a sustainable financial model and restore reserves.

• Redesign operations for the new scale.

• Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy).

• Rebuild business development capability and secure partnership income.

Who you are

• Senior leader with experience of multi-site operations or similar scale.

• Strong partnership, commercialisation and Board reporting skills.

• Proven track record of strong financial management, contract negotiation and estate management.

• Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred.

• Desirable: Experience in community transport, social enterprise or productisation/licensing.

Why ECT?

• Lead a sector-recognised charity with a strong social value toolkit and immediate partnership routes.

• Combine financial rigour with mission-aligned commercial innovation.

• Shape ECT’s stabilisation and long-term sustainability.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. We advise reading the full brief first.

Closing date for applications: 9am, Monday 23rd March 2026.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We’re looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study.

You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL’s academic experience. You’ll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience.

Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy?

If the answer is yes, then we want to hear from you.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Birmingham.

Location: IntoUniversity Birmingham
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 23rd March 2026
Start date: May 2026

Salary

£28,250 per annum

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Paper & Cup is recruiting a Charity Shop Manager to run our day-to-day retail operation within our social enterprise space.
Paper & Cup is part of Spitalfields Crypt Trust (SCT), supporting people in recovery from addiction and homelessness through training and work experience.

This is a full-time position (35 hours per week, including weekend work / bank holidays) with a starting salary of £27,000 per year.

A bit about you
You’re friendly, hands-on and well organised, with strong customer service instincts and an eye for clothing, fashion and presentation. You’re confident leading a small team of staff and volunteers, setting clear standards, and keeping things running smoothly from rotas and stock to merchandising, quality, hygiene and health & safety.

You’ll also be comfortable supporting trainee placements for people in recovery, working alongside SCT colleagues to help create a positive, professional learning environment with appropriate boundaries.

Please see the full Job Description attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

We are looking for an experienced events expert who can plan, deliver and evaluate a diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current MSF supporters and recruit new ones.

The Events Manager will lead the strategic planning, delivery and evaluation of diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current supporters and recruit new ones. 

The post-holder will ensure that events align with MSF UK’s mission and values, while maximising engagement, awareness and return on investment. 

They will play a pivotal role in fostering relationships with key stakeholders and driving MSF UK’s supporter engagement strategies forward. 

They will collaborate across departments, manage budgets, and provide actionable insights to continuously improve MSF UK's public engagement efforts. 

Hours: Full time, 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays and Thursdays) 

Salary: £46,784.49 per annum - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

The role 

The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events. 

They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends. 

The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation. 

Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan. 

To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes: 

• project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed. 

• project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan; 

• ensuring that project delivery is on time and on budget, and that risk mitigations are in place; 

• working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate; 

• ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders. 

Key accountabilities 

• Demonstrable experience of working on projects and/or events. 

• Experience working in a fast-paced environment, managing a potentially unpredictable workload. 

• Knowledge and experience of using IT systems. 

• Experience and knowledge of social media and its applications. 

• Experience of community outreach and engagement.

• Ability to carry out events in evenings / weekends as required.

• To conduct other tasks and duties as considered reasonable by the CEO. 

This role involves a Level 3 Apprenticeship with Colchester Institute.

Salary: £55,407 per annum.

Hours: 35 hrs per week

Place of work: Hybrid with a minimum requirement of 24 in-person days per annum and significant travel across the UK including overnight stays (at least once a month) 

Join Our Team!

We are looking for someone to join us who will take the lead on improving the quality and standards of care for people affected by Crohn’s and Colitis across the UK. As a member of the Senior Executive Team you will translate the strategic direction of the charity into tactical plans for healthcare professional support and quality improvement to achieve the charity’s strategic objectives.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.

Role Overview 

You’ll work with the Director of Services, Research and Evidence to develop and implement a healthcare professional services strategy in accordance with the charity’s strategic aims.  You will deliver the charity’s strategic leadership of the IBD UK Alliance and associated programmes of work as well as the implementation of the National Primary Care Diagnostic Pathway for lower gastrointestinal symptoms, and building a support offer for IBD nurses. You’ll be leading the strategic planning and budgeting for the Health Professional Support & Standards team, providing visible and influential leadership to the charity and driving a culture of high-performance, collaboration and continuous improvement.

About You

It is essential that youhave significant experience working in a health charity, leading a team that delivers programmes to support healthcare professionals. This includes developing education, driving engagement, and leading quality improvement initiatives across primary and secondary care.

You will be an experienced leader with a strong track record of managing teams and influencing senior stakeholders to improve standards of care. This is not a clinical role; we are seeking someone with proven experience leading healthcare professional support, education, engagement, and quality improvement programmes within a charity setting, rather than someone whose experience is primarily clinical.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.

In this role, there is plenty of scope for a hybrid approach working from home, although there will be times when you will need to be at face-to-face meetings with your team or our partner agencies. There is a requirement for you to attend a minimum of 24 in person days a year, and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London.  There will be a requirement for significant travel and overnight stays around the UK (once a month on average). 

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Benefits

• Flexible working arrangements around 10am-4pm core hours
• 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
• Strong commitment to professional development with a dedicated training budget
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.

The role

As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support.  You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.

You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live. 

What we're looking for

We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.

You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.

Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.

Location: MSSC National Support Centre, London, SE1 7JY

Contract: Full-time, permanent

Salary: Up to £80,000 gross per annum, depending on experience

Closing Date: 22 March 2026

Are you looking for a new challenge where you can have a positive impact on the lives of young people? We’re looking for an exceptional leader with significant experience of youth, volunteering, safety and business support.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development.

Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people.

We are looking for an exceptional individual who wants to be at the heart of this project to reach more young people through our extraordinary, highly skilled volunteers. This individual will drive quality and consistency across everything we do.

About the role

The Director of Young People, Volunteer & Business Support is a full-time employee of Marine Society & Sea Cadets (MSSC) and reports to the Chief Executive Officer. The post holder is a member of the MSSC Senior Management Team. The post is based at the National Support Centre in London but will require some travel, mostly within the UK, in order to fulfil the responsibilities of the role. The nature of the role will also involve occasional evening and weekend work.

Responsibilities

• Growth, Development & Outreach
• Health, Safety & Environment
• Young People Support & Safeguarding
• Volunteer Support
• Business Support & Legal
• Policy & Impact

Requirements

Knowledge and understanding of health and safety

Knowledge and experience of managing youth safeguarding issues

Knowledge and experience of volunteering and volunteer management

Experience of leading management processes, compliance, assurance and driving change

Experience of leading a large team with strong people management capability and driving high performance including remote management

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles (minimum 2 days per week in the London office)
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with one-to-one counselling
• Employee development

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.