Inclusion and diversity manager jobs

HOME WORKING (with occasional travel to Wirral locations for training/shadowing/forums)

MAIN PURPOSE

To help people who are making a new Universal Credit claim, working across a variety of channels including telephone, web-chat and video conferencing.

Role overview:

• Use listening and questioning skills to interview clients so they can explain their problems. Empower them to set their own priorities

• Research and explore options and implications so that clients can make informed decisions

• Enable clients to use IT to make their new Universal Credit claim

• Complete benefit checks where appropriate

• Act for the client where necessary using appropriate communication skills and channels

• Refer internally or to other specialist agencies as appropriate

• Ensure that all work meets quality standards and the requirements of the funder

• Ensure that work reflects the Citizens Advice service’s equality and diversity strategy

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation

• Support research and campaigns work through various channels including case studies, data collection and client consent

• Keep up to date with legislation, policies and procedures and undertake appropriate training

• Use telephone and IT equipment for multichannel delivery of advice services including webchat

• Attend relevant internal and external meetings as needed. 

• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

• Ensure GDPR compliant training is completed on an annual basis.

• Ensure all work conforms to Citizens Advice Wirral’s systems and procedures.

• Adhere to the aims and policies of Citizens Advice.

• Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues.

• Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure.

• To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities.

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. 

UNIVERSAL CREDIT HELP TO CLAIM ADVISER ROLE: Person Specification

Essential Criteria: 

1 - Level 2 qualifications (GCSE or equivalent)  in maths and English with the ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports. 

2 - A knowledge of welfare benefits and a willingness to develop detailed knowledge of Universal Credit within the first 2 months of employment.

3 - Experience of using a range of IT systems and packages and a willingness to embrace new technologies e.g. to give advice over webchat and help clients with their online application.

4 - Excellent communication skills and confidence on the telephone, with the ability to question, interview and assess clients in order to get to the root of the issues.

5 - Ability and willingness to work as part of a team and also to develop and maintain positive working relationships with external stakeholders e.g. colleagues at the Job Centre.

6 - A flexible approach as and when required by client needs and the organisational skills to manage a complex workload. Flexibility to work out of hours if required.

7 - Ability to monitor and maintain standards for advice provision and quality assurance.

8 - A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion.

Desirable 

9 - Experience of working within the area of Universal Credit and an existing knowledge of criteria for eligibility.

10 - Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems.

Interview date: 27/04/26

Interview location: Birkenhead, Wirral

Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.

At Citizens Advice Wirral we use role-specific situational questions as part of our recruitment process. These are designed to help us understand how applicants would approach scenarios they are likely to encounter in the role. Applications are assessed on the quality, relevance and authenticity of responses, and the extent to which answers demonstrate the applicant’s own judgement, reasoning and experience.

We use AI screening tools to support the review process. Where answers appear overly generic or do not clearly reflect an applicant’s own thinking or decision-making, this may affect how strongly the answer scores against the marking criteria.

If you require assistive technology or other support to complete your application, or need reasonable adjustments at any stage of the recruitment process, please let us know. 

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Mansfield and Nottingham. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is full-time working 37.5 hours per week covering Mansfield Nightingale Court & Nottingham Crown Court.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.

The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.

As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.

What we're looking for

• Qualified accountant (ACA, ACCA, CIMA, etc.)
• Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
• Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

The Trust of St Benedict’s Abbey, Ealing, wishes to appoint a Safeguarding professional as a permanent position to continuously ensure that Ealing Abbey and its works are comprehensively assured to be safe environments for all.

The post is to be the Safeguarding lead responsible for ensuring the highest standards of safeguarding across all activities of Ealing Abbey. It is to promote an effective culture of safeguarding that protects the health and wellbeing of everyone who comes into contact with the Abbey, ensuring they can live free from harm and abuse. It is to support victim survivors, helping to bring their voices to the forefront in all our safeguarding work.

The role is to assist the Safeguarding Trustee, providing strategic leadership, policy oversight, governance, and cultural development in safeguarding. It is to ensure compliance with national legislation and the “One Church” Approach of the Catholic Church of England and Wales articulated through the Catholic Safeguarding Standards Agency (CSSA) within the safeguarding framework of the Abbey charitable trust.

This part-time role allows for flexible working hours appropriate for fulfilling the responsibilities outlined in the job description. There is the possibility for hybrid working.

Salary of between £40-48k FTE depending on experience.

Required from June 2026

About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.

• We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
• We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
• We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
• We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us.

We are now looking for a Head of Fundraising & Business Development to join us on a full-time, permanent basis, working 35 hours per week.

The Benefits

- Salary of £64,814 - £80,654 per annum
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)

This is a pivotal opportunity for a proven fundraising leader with significant experience in international NGOs or charities and a strong track record of securing income across multiple streams to join our global organisation.

You will have the chance to utilise your fundraising expertise and leadership skills to close funding gaps and unlock new opportunities, making a lasting difference to our organisational sustainability and our international impact.

What’s more, this role offers both strategic influence and meaningful flexibility, allowing you to lead, develop others and grow long-term funding success, helping us to build a fairer, more sustainable world.

So, if you’re ready to lead ambitious fundraising that powers global change, read on and apply today.

The Role

As our Head of Fundraising & Business Development, you will lead efforts to secure and diversify funding, building a sustainable resource base to support our global mission.

Leading the Fundraising and Business Development Team, you will drive the implementation of our resource mobilisation strategy, focusing on increasing non-ODA income and expanding flexible and programmatic funding.

Working closely with colleagues across fundraising, finance, research and impact teams, you will help close funding gaps by developing strong donor relationships, negotiating funding agreements and shaping compelling funding propositions.

Alongside collaborating with the Director of Fundraising and Communications and supporting engagement with the Board of Trustees, you will manage systems, data and internal processes that strengthen fundraising performance and ensure effective delivery.

Additionally, you will:

- Gather and share intelligence on trends within the funding landscape
- Generate new fundraising ideas and opportunities with existing and new funders
- Support teams to develop fundraising plans, donor scoping and funding bids
- Analyse data to inform fundraising strategies and income generation
- Design and manage internal fundraising support processes and systems
- Oversee the team budget and support staff development and wellbeing

About You

To be considered as our Head of Fundraising & Business Development, you will need:

- Significant experience leading fundraising functions in an international NGO or charity
- A proven, impressive track record in fundraising
- Experience in partnership and consortium development
- Management experience with the ability to co-ordinate, support, motivate, energise and develop diverse teams
- The ability to design and deliver income-generation strategies across multiple streams
- A strong understanding of the evolving landscape of finance and resource mobilisation for sustainable development
- A strong understanding of policy and research related to sustainable development at an international level, particularly related to Africa, Asia and/or Latin America
- Strong influencing, negotiating, stakeholder engagement and diplomacy skills
- A degree in a relevant discipline or equivalent work experience
- The willingness and ability to travel internationally

This role requires a Basic DBS check.

IIED is a hybrid working organisation, and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

The closing date for this role is 5th April 2026.

Other organisations may call this role Head of Fundraising, Head of Income Generation, Head of Partnerships and Fundraising, Head of Strategic Partnerships, Business Development Director, Head of Philanthropy and Partnerships, or Head of Grants and Partnerships.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

The Community and Events Fundraiser will join the Income Generation Team and work alongside the Head of Income Generation and Corporate Partnership Lead. The Income Generation Team drives the charity’s fundraising success by developing supporter relationships, delivering campaigns and events, and securing income from individuals, communities, businesses and trusts and foundations. The team works collaboratively to maximise opportunities, grow sustainable revenue, and ensure our mission has the resources it needs to thrive.

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Role Purpose

You are responsible for developing and delivering a range of community and event-based fundraising initiatives. Your role involves engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities.

Role Outcomes

• Working with the Head of Income Generation to develop and implement strategies to support the growth of our organisation from community fundraising activities.
• Owning the delivery of the community fundraising plan which results in a growth of income from our grassroots activities with individuals and associations across our region.
• Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals.
• Develop an annual calendar of participation events and appeals, including leading on the creation and delivery of marketing activity for these initiatives, in collaboration with the wider Marketing and Communications Team to maximise promotion, engagement and results.
• Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets.
• Recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them.
• Cultivating and manage relationships with supporters, ensuring excellent stewardship and engagement.
• Identifying and develop opportunities to grow the charity’s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation).
• Acting as an ambassador and represent BDC Mind at external functions, events, giving talks and presentations as required.
• Leading on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement, while collaborating with the communications team to maximise reach and impact.
• Evidencing progress towards in-year and longer-term goals by building a robust fundraising pipeline across multiple income streams, monitoring and evaluating the success of community and event fundraising activities, producing regular reports and data analysis.
• Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability.
• Keeping accurate records of donor interactions, income, and expenditure on the charity’s database.
• Consistently working in alignment with our aims, objectives, policies, core values and standards set out in our Employee handbook.
• Fully participating in all relevant training to develop and maintain your performance in the role.
• Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving.
• Performing other duties as reasonably required within the role.

Person Specification

BDC Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers.

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Qualifications

Essential:

• Proven track record of successful income generation/business development activity, including successful fundraising activity on behalf of an organisation.
• Full driving licence and own vehicle.

Desirable:

• Strong academic background in English Language.
• Fundraising, Events Management or Marketing qualification.

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​Experience

Essential:

• Experience of developing and successfully launching new community and/or events products.
• Proven experience of delivering income growth in an events and/or community fundraising setting (preferably both) and evidencing progress towards agreed income targets.
• Experience of providing exemplary supporter stewardship to strengthen and cultivate relationships with fundraisers.

​Desirable:

• Working in the charity sector.
• ​Experience of volunteers management.

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Skills and Abilities

Essential:

• ​Strong interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
• ​Creative and innovative approach to developing fundraising initiatives.
• Excellent organisational and project management skills, with the ability to prioritise and meet deadlines.
• Strong analytical skills and ability to think strategically.
• Manage budgets/campaigns/initiatives and evidence progress towards agreed income targets.
• Ability to plan and deliver effective promotional activity for fundraising campaigns and events, using a mix of digital and offline channels to drive engagement and income.

 Desirable:

• Ability to manage volunteers

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Knowledge

Essential:

• Knowledge of fundraising regulations and code of practice.
• Proficient in Microsoft Office and fundraising databases or CRM systems.
• Proven knowledge of online fundraising tools

Desirable:

• Using the Beacon CRM system.
• Using Canva
• Knowledge of third sector services.

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​Attitude and Personal Attributes 

Essential:

• A flexible and proactive attitude, with the ability to work independently and as part of a team.

• Entrepreneurial, results-driven, and able to meet deadlines under pressure.
• Understanding of and enthusiasm for BDC Mind’s delivery approach and mission and values.
• Passion, motivation and resilience to raise money to support the mental health and wellbeing of our local people.
• Demonstrate a commitment to equality, diversity and inclusion in the workplace.

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SEND Lecturer (1195)

Are you passionate about building meaningful relationships with autistic young people? Do you have the skills to inspire and support learners through challenges?
St John's College is seeking a dedicated and dynamic Lecturer to join our team and help our learners thrive.

Key Responsibilities

Build Strong Relationships
Foster meaningful connections with learners, focusing on their individual needs and challenges. Reflect and adapt your approach to ensure all students feel valued and understood.

Facilitate Challenging Conversations
Engage with students through tough conversations, maintaining respect and a positive relationship, ensuring their voice is heard.

Community Building
Advocate for mental health and prioritise building a supportive, inclusive community that encourages growth, emotional well-being, and mutual respect.

Goal-Oriented Approach
Work closely with learners to identify their personal and educational goals, creating tailored plans and providing the necessary guidance and support.

Staff Leadership

Lead by Example
Guide and inspire staff to effectively support learners, especially when addressing mental health challenges, ensuring the team is aligned and motivated.

Strong Management Skills
Oversee and direct staff to deliver the best outcomes for learners, creating a team environment that fosters growth and development.

Organisational Expertise

Highly Organised
Manage individualised schedules for learners with exceptional attention to detail, while ensuring all safeguarding and reporting responsibilities are met with urgency.

Collaborative Partnerships
Work with stakeholders (including OT, SaLT, and work experience partners) to address the diverse needs of learners, ensuring smooth transitions and full support.

Forward-Thinking and Flexible

Adaptability
Demonstrate a flexible approach to lesson planning, individualised targets, and learner schedules. Regularly assess what's working and adjust strategies accordingly.

Innovative Solutions
Think creatively to motivate and engage learners, ensuring their progress aligns with their long-term goals and aspirations.

Preparing for Life After College
Focus on preparing learners for the next steps in their journey, whether it be further education, employment, or transitioning back to their homes and communities.

At St John's College, we are committed to fostering an inclusive environment where every learner is empowered to reach their full potential. If you are a compassionate, innovative, and organised individual with a passion for working with young people, we want to hear from you.

Apply Now

Join us in shaping the future of our learners. Help them build strong relationships, overcome challenges, and achieve their aspirations.

Closing date for applications: 27th April 2026 
Candidates informed of outcome: 29th April 2026
Interview date: 05th May 2026 

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Documents

• SJC - Lecturer - JD - 2026.pdf (484.72 KB)

YES care about young people's mental health, sexual health and wellbeing.

As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.

This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers. 

If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.

AHF is seeking to appoint 3.5 FTE new Grants Officers to help deliver our core grants and advisory programme across England. These roles have been created following the recent announcement of significant new investment, which will support the expansion of the Heritage Revival Fund through to March 2029. This investment will enable AHF, in partnership with DCMS and Historic England, to provide grants to hundreds of communities across England, helping them bring neglected historic buildings back into use.

The postholders will be responsible for assessing and managing a caseload of projects within a defined area of England, joining an existing team of Grants Officers. They will advise and guide projects through each stage of the project lifecycle, from early viability through to capital works. They will ensure that grants, where offered, are allocated and monitored in accordance with programme criteria and priorities and will work closely with external partners to support shared objectives.

We are looking for candidates with strong experience in grant-making and project management, who can work collaboratively as part of a remote team and who can demonstrate a clear interest in AHF’s mission to promote the conservation and sustainable re‑use of historic buildings for the benefit of communities across the UK. Applicants must also have strong numerical and written skills and confidence using common IT and office systems.

We are seeking to fill three FTE positions and one 0.5 FTE position to cover the Midlands, East of England, Yorkshire & Humberside and North East England so we are particularly keen to hear from applicants in these areas. All roles will be home-based.

Communications Assistant

• 15 hours per week at £15.00 an hour (Actual salary £11,700 - FTE £27,300)
• Hours may be worked flexibly over a minimum of 3 days a week
• Home based with occasional prearranged in person meetings

The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.

This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.

The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.

We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.

Closing date: 19th April 2026

Interviews: 29th April 2026

Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.

This is a rare opportunity to join our dynamic and successful team as the head of our Income Generation and Marketing function. This role enhances the previous role of Head of Fundraising to be responsible for the overall income generation for the hospice, and the key role for the Head of Income Generation is to maintain a sustainable level of fundraising by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular.

We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard working team.

In exchange you will benefit from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development. 

What have you done today that really changed someone’s life?​

At Samaritans, every conversation that saves a life begins with someone choosing to give their time, care and compassion. Together, our team of more than 23,000 volunteers and 300 staff makes Samaritans what it is. Our people work side by side, creating a community that transforms lives every day.

We are now seeking an exceptional Executive Director of People and Culture to join our Executive Leadership Team, reporting directly to the CEO. In this role you’ll influence our strategy and champion the experience, culture and leadership that enables our people to thrive.

This is a rare opportunity to lead with heart and strategy, shaping a culture where volunteers and staff feel valued, connected and empowered to make a meaningful difference in the lives of people during crisis so no one feels alone in their darkest moments.
Samaritans is on an ambitious journey of change, we are evolving how we work, strengthening collaboration across the organisation and ensuring our systems, structures, culture and leadership enable us to meet growing need for our life-saving listening services.

You could not be joining us at a more pivotal time and the experience of our people has never been more important. We want Samaritans to be a place where people feel valued, heard and able to contribute fully to our cause. A place where connection, collaboration and compassion shape how we work together, so that we can continue to be there for all who need us now and in the years ahead in our mission to reduce suicide rates.

​As Executive Director of People and Culture, you’ll play a central role in our future. Every decision you make, every strategy you implement, and the culture you help us to shape within this role will matter to many, because when it comes to suicide, tomorrow really is too late.​

​Every day. Every hour. Every life

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About the Role

As a member of the Executive Leadership Team, you’ll lead the People Strategy and provide executive leadership across the Samaritans community. You’ll ensure that our culture reflects our values of trust, collaboration, inclusion and high performance, connecting staff and volunteers in a shared purpose.

This role spans the full spectrum of people experience across staff and volunteering, from recruitment, engagement, development, and wellbeing, to pay and reward, equity, diversity, inclusion and retention, you’ll be providing strategic oversight that enables our volunteer and paid workforce to deliver life-saving impact.

You’ll help ensure Samaritans is an employer and volunteering organisation of choice, strengthening leadership, culture and people experience to support our ambitious transformation journey.

​

About You

We are looking for a values-driven compassionate and personable senior leader with a proven track record of leading people strategy, cultural transformation and organisational change. You’ll bring:​

• Experience leading and developing high-performing teams in complex organisations

• Expertise in driving culture change with measurable impact

• Ability to inspire and connect with both volunteers and staff at all levels

• Strategic and evidence-based decision-making aligned with organisational goals

• Passion for equity, diversity, inclusion and embedding lived experience in culture and decision-making

• Credibility, integrity, resilience, and the ability to lead people through change in a complex, purpose-driven organisation​

Full outline in the Job description file here. You can also read more about our future proofing plans here -​Our need for change​

You are someone who wants to see the real difference your leadership makes, not just in strategy documents, but in people’s lives.

This is a once-in-a-career opportunity to shape the culture, leadership and people experience that will allow Samaritans to be there for everyone who needs us, now and in the years ahead. Your leadership will directly influence how we connect, support, and empower those who change lives every day.​

If this sounds like you, and you’re looking for your next challenge, we’d love to hear from you.

The contract terms​

• Permanent contract​

• £110,000 per annum plus Benefits​

•  Our full time hours are 35 hours per week, but we are committed to flexible working ​and offer a hybrid approach to working. ​Members of our ELT are expected to be in person at one of our offices at least once a week and sometimes more. Due to the nature of our work, regular evening and weekend working is required of ELT members with time off in lieu given.​

• Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.​

Criminal record check (DBS): ​We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.​

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. ​

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About Samaritans:

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment pack for the role here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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To Apply

Please complete the online application form including the questions outlined below here, and submit these along with your CV, with a brief supporting statement.​

• ​Describe your experience delivering a People and Culture strategy within a complex organisation, what mattered most to you and what did you achieve? (300 words max)

​• Samaritans is on an ambitious journey of organisational change. Whilst describing a specific example where you personally led a significant cultural or organisational transformation, outline what would be important to you and what you would do in this role to quickly be instrumental in leading this change. (300 words max)

•In your own words - what makes you the right person for the Executive Director of People and Culture role at Samaritans? Outline how your unique leadership helps ensure our staff and volunteers feel valued, connected and able to contribute fully to our mission now and in the years to come? (300 words max)

• Our advert begins with the question: “What have you done today that really changed someone’s life?” What does that question mean to you as a leader, and how would you ensure Samaritans people see and feel how valuable their contribution is to our overall mission?(300 words max)​

At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Applications close at Midnight 6th April.

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Interviews

All applicants will receive notification of the outcome of their application, at the appropriate time.

The interview process will be in two possibly three stages, allowing enough time to connect with leaders and explore this great opportunity with candidates.​

In-person interviews will be taking place as outlined;​

First stage Interviews: London City Hub Office (Leadenhall ) on 16th or 17th April

Second stage Interviews: Ewell Office (Epsom, Surrey) on Monday 20th April

Final Interviews: Ewell Office (Epsom, Surrey) on Thursday 23rd April​

Please hold these dates in diaries if applying.​

Job Title:  IDVA 

Hours:  Full-time (35 hours per week)

Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding 

Salary:  £32,604 per annum

Location:  Hybrid, with access to hot-desking in our London SE20 office when needed. Some co-location at venues across Bromley or Croydon borough may be needed, so flexibility is required

Deadline:  4th April 2026 at 11.00pm

Interviews:  In person in London SE20

About the role: We are seeking to recruit an experienced IDVA. You will provide high-quality, proactive support to victims of domestic violence and abuse, delivering services to those at high risk, as well as low or medium risk clients when required. This role operates within Bromley & Croydon Women’s Aid (BCWA) but contributes to the Safe Horizons London Partnership, ensuring survivor-focused, culturally competent, and intersectional support.The IDVA will work collaboratively with the Safe Horizons network, supporting victims/survivors through both in-person advocacy and the partnership’s bespoke digital platform, which provides access to specialist modules, resources, and 24/7 support where appropriate. 

Employee benefits we offer: 

- A friendly, flexible and values-led organisation 

- Competitive salary 

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

- Contributory pension scheme (5%) 

- Training to help you perform your role and support your professional development 

- Comprehensive Employee Assistance Programme and wellbeing support 

- Two Wellbeing Days and day off on birthday 

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.  

Location: All staff have access to hot-desking at our office as needed.Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. However this role may require some co-location across venues in Bromley & Croydon boroughs and so flexibility is required.A driving licence and access to a vehicle would be preferable however the role can still be done using public transport, but you will need to take more care when scheduling meetings and planning your travel routes. You will occasionally be required to attend our London SE20 office for meetings or staff training.

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. 

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted.If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications. 

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Supporter Care Officer

Salary: £28,360 

Hybrid – two days per week in our Letchworth Office

Full time (35 hours a week)

Permanent

Flexible working considered

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
 

Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
 

Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.

The role

The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
 

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 6 April 2026 (5pm)

First Interviews: 14 & 15 April 2026

Second Interviews: 21 April 2026