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Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.
About the Role:
About You:
To be successful in this role, you will need:
Why you should apply:
Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.
Benefits you will enjoy working for us:
Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
This is an exciting opportunity for a proactive and analytical policy professional to join our dynamic External Affairs team in The Royal College of Radiologists’ (RCR).
Our policy aims are simple: to enhance NHS systems, pathways and working conditions for RCR members so that they can provide optimum care to their patients. While the aims are simple, making it happen is less so. This is where the policy team come in. Good working relationships with the doctors and senior manager are key to the success of this role, establishing credibility and understanding how their needs from the frontline can be best met.
In this role the Policy Advisor will work with the wider team by actively monitoring and responding to the external environment to influence change. The Policy Advisor will lead the development of evidence-led policy development in priority influencing areas. The postholder will be confident collaborating with key decision makers, and responding to consultations from governments and regulators. Working closely with the Policy and Public Affairs Manager and other members of the external affairs team to provide advice and counsel to the College.
This is a great time to join the RCR team – with the exciting opportunity to build exposure and experience in public affairs, media and evidence.
What you’ll do:
What you’ll need:
If you are looking for an opportunity to demonstrate your expertise and grow your skills in a charitable organisation with a great cause and ambitious goals then please find out more about the Policy Advisor role, the RCR and instructions on how to apply in our candidate pack.
Why join us:
The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Corporate Partnerships Manager
UK wide
£43,191 per annum (pro rata for part time)
Ref: 117REC
Part time 22.5 hours per week – we are happy to talk about flexible working
Base: Hybrid with the opportunity to work from any of the Walk Wheel Cycle Hubs around the UK
Contract: Permanent
Disclosure: Enhanced DBS/PVG Scheme/AccessNI is not required
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement / Strategy and Engagement
This is a fantastic opportunity to join a progressive Fundraising and Supporter Engagement team. The Walk Wheel Cycle Trust (was Sustrans) is bucking the trend in terms of fundraising performance and we are looking for someone with the skills, experience and energy to continue to drive our Corporate Partnerships forwards.
As the Corporate Partnerships Manager, you will help the Walk Wheel Cycle Trust build strong, meaningful partnerships with corporations. But you won’t be starting from scratch! We area already benefitting from partnerships with a few well-known brands and have others interested in collaborating. Your work will focus on researching new opportunities, planning how to grow partnerships, and developing approaches that support both short term and long-term income for the charity.
Not surprisingly, a key part of the role is building and maintaining relationships through great communication, regular updates, and exceptional stewardship. You will also be writing engaging and easy to understand partnership proposals that show how organisations can benefit from working with the Trust, while also helping to advance our purpose.
As the successful candidate, you will be joining a motivated, passionate and supportive Fundraising and Supporter Engagement team, committed to helping more people to walk, wheel, and cycle, for our health, our wellbeing and our world. Come join us today! We look forward to hearing from you.
What You’ll Be Doing
This role is ideal for someone who enjoys working closely with delivery colleagues to develop engaging and persuasive communications, developing strong relationships with partners and the rewarding challenge of fundraising!
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle



We are seeking an Interim Equity, Diversity and Inclusion (EDI) Project Manager to lead the development of our EDI Strategy for 2026–2030 over a 6 month fixed-term contract. Building on strong foundations, you will create a practical, evidence‑based roadmap that embeds decolonisation principles, equitable partnerships, and best practice across the organisation. You will help deliver a clear, measurable framework that drives accountability and lasting impact, working closely with colleagues and senior leaders.
In this role you will report to the joint sponsors of the EDI Strategy, the Chief Strategy and People Officer, Cheryl King-McDowall (based in London) and Chief Programme and Impact Officer, Adam Weiss (based in Brussels).
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of duties for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
About the role
Sitting within the Finance and Operations team and reporting to the Head of Finance & Operations, the Senior Finance Manager plays a pivotal role in ensuring the organisation’s financial integrity and health. An exciting mix of management accounting, business partnering, financial analysis and process improvement, this hands-on role oversees the full financial cycle of the Design Council — from managing day-to-day processes and payments to delivering accurate financial reporting, insightful analysis and supporting programme delivery and strategic decision-making.
Working closely with internal budget holders and programme managers, external accountants and other service partners, the Senior Finance Manager ensures sound financial planning, robust controls and clear, timely reporting that drives transparency and accountability across the organisation.
They will be proactive in identifying opportunities for continuous improvement of financial processes and systems, utilising technology and data in supporting efficiency and transparency in everything we do.
The Senior Finance Manager is a confident, detail-focused finance professional who thrives in a dynamic environment and enjoys both the technical and collaborative aspects of financial management. They will bring strong analytical skills, excellent communication, and a proactive and creative approach to problem-solving and managing data and systems.
Key responsibilities
The role includes the following responsibilities:
Providing high quality finance business partnering
Delivering process excellence through service partners
Procure to pay process
HMRC processes
Financial reporting and analysis
Process & systems ownership and improvement
Financial controls and compliance
About you
The role requires a hands-on, flexible financial professional, used to working in a fast-paced dynamic environment and willing to learn and grow in the role.
You are confident managing the broad range of finance-related activities within a small charity and understand the power of data to support business decision-making and organisational outcomes.
You are tech-savvy, and confident working with systems and manipulating datasets to generate insights and drive action.
You understand the importance of maintaining robust financial controls as well as timely and accurate management information.
You are an experienced business partner with the ability to drive financial engagement across the organisation. You are also organised and confident delivering process improvement and service quality both individually and through external partners.
Skills & Experience
You will also be
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking an Assistant Apprenticeship Manager to join our central team, helping support, promote and develop apprenticeship programmes across the Harris Federation while contributing to the growth of our provision as a training provider.You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.
This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.
If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
For a full job description and person specification please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Job Title - Senior Trusts and Statutory Executive
Contract - Permanent
Hours - 35 hours per week
Salary - £36,000 FTE per annum
Location - London / hybrid
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram is a complex organisation and the role one where you will be working across multiple charities at once and balancing daily statutory responsibilities with a broad trust portfolio. So the role would appeal to someone who thrives on managing competing priorities and a varied workload.
About the role
This role sits in the very experienced Trusts and Statutory team, composed of six people. We raise over £2M per annum of trusts income and £4M in statutory tenders. We're part of the wider Fundraising team which raises a further £2M plus from corporates, major donors, individuals and events.
We're looking for someone with persuasive writing and communications skills, good numeracy and systematic attention to detail, who wants to develop their career in this area. While we very much welcome applications from those with experience of trust and statutory fundraising, we are open to excellent applications from those with transferable skills and equivalent experience who want to flourish and learn quickly. This could be from other fundraising disciplines, other charity sector professional roles, business & management, marketing and communications, teaching, research, and so on.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 6 May 2026
Interview Date: 12 May 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial systems and processes to ensure they remain robust, compliant, and responsive across the countries where we operate. In this context, the Finance Manager (International) will play a pivotal role in supporting high-quality financial management across our overseas programmes and emergency responses.
You will lead on financial oversight for international deployments, ensuring accurate budgeting, forecasting, and reporting in line with donor and organisational requirements. Acting as a key finance partner to operational teams, you will support decision-making by providing timely financial insights, while ensuring strong financial controls are maintained across complex and rapidly evolving environments.
Alongside financial management, you will oversee grant compliance and donor reporting processes, ensuring that financial activities meet regulatory, audit, and funder requirements. You will work closely with in-country teams to strengthen financial processes, support capacity building, and ensure that funds are managed effectively and transparently across all responses.
This role will collaborate closely with the Head of Finance (International), Operations, HR, and programme teams, providing expert financial advice and ensuring strong coordination between HQ and field teams. You will also contribute to wider finance team priorities, including month-end processes, audits, and continuous improvement of systems and controls.
This is an exciting opportunity for an experienced finance professional who thrives in a fast-paced humanitarian environment, enjoys working across diverse contexts, and is motivated by supporting life-saving operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability as we deliver critical healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute to strengthening financial management across our global operations as we continue to grow.
How to apply
We strongly recommend that you read the Candidate Information Pack – Finance Manager International - April 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
Please apply as soon as possible and no later than Friday 24th April 2026.
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager to join our fashion store team in Lytham for 28 hours per week on a 12-month Fixed Term Contract so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
This is a 3 Month Fixed Term Contract.
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
What you’ll need:
Why join us:
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About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Role purpose
The Senior Individual Giving Manager is responsible for driving the growth of Action for Pulmonary Fibrosis’ individual giving income through data-led acquisition, engaging fundraising campaigns and exceptional donor stewardship. This role owns the income targets and leads the strategy and execution of individual gifts, regular giving, direct mail appeals (digital and print), inmemory giving and lottery. They will coordinate direct mail campaigns and support the Operations team to deliver meaningful stewardship. Collaborating with teams across the organisation, the post holder will proactively identify opportunities to introduce fundraising asks within engagement journeys, helping convert new audiences into long-term supporters. They will ensure APF’s campaign planning and engagement pathways are designed with inclusion and lived experience at their core, while driving sustainable income growth through acquisition and retention. Combining strategic thinking with storytelling, data insight, careful planning and management of warm stewardship, you’ll ensure donors feel valued and inspired to continue supporting APF.
Key Responsibilities
1. Individual giving strategy and stewardship
2. Direct mail campaign coordination
3. Regular giving programme development
4. Data segmentation and insight
5. Acquisition through engagement pathways
6. Supporter care standards and compliance
How to apply
Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.
First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your career in youth work could sit at the intersection of sport, safety, and genuine transformation? Fight for Peace is looking for a Youth Work Manager who knows that the real work happens in the relationships — and has the experience to prove it.
This is a senior leadership role for someone who understands the realities facing young people in inner-city communities, and who is ready to lead a team that meets them where they are — every evening, every session, every conversation that counts.
Fight for Peace has spent over two decades using boxing and martial arts as a gateway to something bigger, education, employability, personal development, and a real shot at a different future for young people aged 7–25 in East London. As our Youth Work Manager, you'll be the person responsible for making sure the youth work at the heart of our Academy is outstanding.
You'll lead our youth workers, shape our programmes, and act as our primary safeguarding lead within primary interventions. This isn't a hands-off management role, you will be present in the Academy at least four evenings a week, visible to young people and staff alike, and actively involved in the delivery of life-changing work.
What you'll own:
You'll take the lead on designing, developing, and quality-assuring our youth work offer, including programmes like Man Talk and Lutadoras, our gender-specific personal development groups, as well as youth leadership initiatives and open-access evening services. Working alongside our Sports Manager and MEL team, you'll ensure every programme has a clear theory of change, measurable outcomes, and personal development woven into its core.
Safeguarding sits at the very centre of this role. You'll be the named lead for safeguarding across primary interventions, responsible not just for managing individual concerns, but for building a culture where every member of staff is vigilant, confident, and fully trained. You'll know your way around Working Together to Safeguard Children, contextual safeguarding, and trauma-informed practice, and you'll bring that knowledge to life in how the team works every day.
You'll also manage a team of youth workers, recruiting, developing, and holding them to high standards through regular one-to-ones, team meetings, and a genuine investment in their growth. Many of our youth workers are young people themselves who have come through our programmes, and supporting their professional development is a privilege that comes with this role.
What we're looking for:
You'll have a strong track record in youth work, ideally in an inner-city or community setting where the issues of violence, exploitation, and social inequality are not abstract concepts but lived realities for the young people you work with. You'll hold a recognised youth work qualification at Level 3 or above, and have experience acting as a designated safeguarding lead or equivalent.
You'll be a confident leader, a skilled relationship-builder, and someone who genuinely thrives in a fast-paced, dynamic environment. Above all, you'll believe without reservation that every young person has the potential to succeed, and you'll bring that belief into work with you every single day.
The details:
An enhanced DBS check and recognised safeguarding qualification will be required. Right to work in the UK is essential.
Fight for Peace is committed to equality, diversity and inclusion. We particularly welcome applications from individuals with lived experience of the communities we serve.
inspiring young people to reach their full potential and promoting peace in our communities
The client requests no contact from agencies or media sales.