424 Office support volunteer volunteer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
The Money Advisor will provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights.
The Money Advisor will be required to undertake training to again gain accreditation from the Money and Pensions Service (MaPS), as part of their Quality Framework for Individuals, and will be expected to retain this qualification through continual professional development. Free training will be provided through the Wiser Adviser platform.
The Money Advisor will provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion. You will work closely with our Welfare Benefits team and undertake casework yourself as required to resolve issues. The role will recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence.
The postholder will work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives.
About You
You are a knowledgeable, approachable and compassionate adviser who is passionate about helping Disabled people improve their financial security and exercise their rights.
You will have experience of providing money, welfare benefits or related advice and be confident supporting people to navigate what can sometimes be complex financial and benefits systems. You will be able to explain information clearly and in an accessible way, helping people understand their options and make informed decisions.
You will take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income. You will understand the importance of listening to people and working alongside them rather than making assumptions about what they need.
You will be comfortable supporting people with a range of circumstances and levels of support needs. You will be patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services.
You will be organised and able to manage your own caseload, prioritise effectively and maintain accurate records. You will also enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes for the people we support.
You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice.
To apply
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will not consider applicants that do include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Senior Programme Manager.
Who We Are:
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work-and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion-we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day.
About the Role:
As Senior Programme Manager, you will lead a team responsible for delivering a portfolio of national education programmes that support thousands of educators and young people across the UK. Combining leadership, operational oversight and practical support, you'll help ensure programmes deliver high-quality experiences and meaningful impact.
This role is focused on providing leadership, oversight and guidance to an established team of Programme Managers, rather than personally leading the day-to-day delivery of every programme. However, you'll also be comfortable stepping in with practical operational support when required, helping the team navigate challenges, manage risk, maintain momentum and ensure successful delivery.
Working closely with colleagues across Young Enterprise, you'll use insight and evidence to drive improvement, support the ongoing development of our programmes, and help ensure they continue to deliver strong outcomes for young people. This is an opportunity to develop talented people, lead at scale, solve complex challenges and make a tangible difference to the lives of young people across the country.
You’d love this role if you:
- Enjoy leading and developing people, helping others perform at their best.
- Are equally comfortable leading strategically and stepping into operational detail when needed to support successful delivery.
- Like turning data, insight and feedback into practical improvements.
- Have experience overseeing complex programmes and know how to balance support, challenge and accountability.
- Can prioritise effectively and focus on the activities that will have the greatest impact.
- Build strong relationships quickly and enjoy working with a wide range of stakeholders.
- Are energised by improving services and finding better ways of doing things.
- Want to use your skills and experience to make a tangible difference to young people's lives.
Key Responsibilities:
- Lead and develop a high-performing team of Programme Managers, helping them deliver their best work and grow their impact.
- Provide oversight and support across a portfolio of national education programmes, ensuring high-quality experiences for educators and young people across the UK.
- Use performance data, insight and evidence to drive decisions, improve outcomes and maximise impact.
- Provide expert support and leadership when it matters most, helping teams navigate challenges, manage risk and maintain momentum.
- Develop and maintain effective relationships across education, funding and delivery networks to support programme success.
- Help shape the future of Young Enterprise's programmes and services, influencing how we support educators and equip young people with the skills they need to succeed.
A few practical things:
- This is a hybrid role based in London, with a minimum of 8 office days per month
- You’ll have the opportunity to visit some of the participating schools and colleges across the UK
- Full details can be found in the Job Description
How to Apply:
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a separate document answering these three questions (max 250 words each). When applying, please let us know whether you are applying for the role on a full-time or part-time basis.Applications must be submitted by 23:30 on 28 September 2026.
1. Leadership
Tell us about a time when you led a team to deliver a complex programme, project or portfolio. How did you support and challenge the team while ensuring successful delivery?
2. Performance, Improvement and Impact
Tell us about a time when you identified an opportunity to improve the performance, effectiveness or impact of a programme, service or initiative. What evidence or insight informed your thinking, what actions did you take, how did you engage others in the process, and what was the outcome?
3. Navigating Challenge
Tell us about a challenge you faced within a team you were leading. What was the situation, how did you approach it, and what was the outcome? What did you learn from the experience?
Please note that applications without answers to the questions will not be considered.
Please note that we may close this vacancy early if a suitable candidate is found.
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective.
First Interviews will take place at our Central London Office on Tuesday 6 and Wednesday 7 October 2026.
We’re committed to ensuring our recruitment process is inclusive and accessible to everyone.
If you have a disability, a long-term health condition, or any other need that requires adjustments, please let us know. We’re happy to make reasonable adjustments at any stage of the process - whether that’s providing application materials in a different format, arranging wheelchair access, offering extra time for assessments, or any other support you may need.
You can contact us directly to request a reasonable adjustment. Contact details are available when you apply for role. All requests will be treated with sensitivity and confidentiality.
At Young Enterprise we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
YEF Detached Youth Work Area Lead
Relationships change lives.
At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.
We're now looking for an experienced Detached Youth Work Area Lead to join our team and play a key role in one of the UK's most ambitious detached youth work research pilots.
M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.
Reporting to the YEF Detached Youth Work Project Lead, you'll work across three neighbourhoods and lead detached youth work in at least two of these, within M13's delivery of the pilot. You'll be responsible for delivering high-quality detached youth work outdoors in public spaces (on streets, in parks and other community spaces), modelling excellent relational detached youth work practice, supporting less experienced colleagues through day-to-day practice, contributing to monitoring and evaluation, and building positive relationships with young people, local residents, community organisations and partner agencies.
This is first and foremost a frontline detached youth work role. You'll spend much of your week in outdoors in parks, streets and neighbourhoods, building trusted relationships with young people through conversation, consistency and purposeful informal education. Alongside this, you'll help ensure high-quality implementation of the YEF Shared Practice Model within your neighbourhood patches, contribute to monitoring and reporting and work closely with the Project Lead and wider team to support the successful delivery of the pilot.
We're looking for someone who is a qualified (NVQ L2 in Youth Work) and experienced (2 years) detached youth worker, confident leading excellent practice and passionate about relational detached youth work. You'll be organised, reflective and proactive, with experience of taking responsibility for detached youth work within a neighbourhood, maintaining high-quality records, building effective local partnerships and supporting colleagues through encouragement, reflection and shared learning. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.
This is a 22.5- 25 hour per week, community and office-based role (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside planning, monitoring, partnership working and reflective practice. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.
In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.
If you're an experienced detached youth worker, confident in leading work in ourdoor community public spaces, ready to combine outstanding frontline practice with leadership of detached youth work across neighbourhoods, learning and innovation, we'd love to hear from you.
Please submit your CV together with answers to the five questions below, limiting your response to 200 words per question. Please do not exceed the word limit as doing so may affect the scoring of your answers. Please use examples from your own practice, explaining not only what you did, but why you made particular decisions and what you learned. We use a blind recruitment process to help ensure fair and equitable recruitment. Applications will be shortlisted against the Person Specification, so please demonstrate how your skills, experience and values meet the requirements of the role. We welcome examples from paid or voluntary roles, and recognise that many skills are transferable.
We exist to be a consistent, trusted presence in communities experiencing deep-rooted inequality.
The client requests no contact from agencies or media sales.
Role Context
Recovery in Community is a successful partnership between Manchester Mind and Gaddum. We support people to manage and live with their mental health in their community. Staff are employed by both organisations but work together collaboratively and as a team.
Role Purpose
You will be building trusting and kind relationships with the understanding that they enable people to be listened to and heard and that this makes a difference.
You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.
This role will work with a small but intensive caseload (max 15 cases) to focus on:
· Get people home: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.
· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.
· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
We share skills, experience and learning across the teams so that everyone benefits and we can make a meaningful difference.
Main responsibilities:
· To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.
· To work alongside people post-discharge, in their community setting to ensure they get what they need to stay well.
· To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short-term changes in schedule.
· To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.
· To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.
· Identify when people need referrals to secondary services and make appropriate referrals.
· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.
· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).
· Build relationships with key professionals to ensure individuals achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).
· Effectively engage in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.
· Support the development of a supportive and productive referral route into and out of the service.
· Support the development of this new service, responding professionally to changes as we improve and evolve our working practice collaboratively.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advisor to join the DRIVE team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.
As a DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
You will need to:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
- Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Help turn local generosity into life-changing support for people when they need it most.
At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.
We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.
Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.
Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.
The role
This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.
You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.
Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.
Fundraising Manager
Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)
What you'll be doing
- Developing and delivering fundraising activity across corporate, community and individual giving.
- Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
- Developing relationships with churches, schools, community groups and other local organisations.
- Growing individual giving, including encouraging one-off supporters to become regular donors.
- Identifying and approaching new supporters and proactively developing fundraising opportunities.
- Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
- Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
- Building and maintaining a clear pipeline of fundraising opportunities and relationships.
- Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
- Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
- Developing and implementing an annual fundraising plan.
- Representing the foodbank at meetings, networking events and within the local community.
This job is for you if...
- You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
- You are confident building relationships and identifying new opportunities.
- You are comfortable approaching people, making the case for support and asking for financial contributions.
- You are an excellent communicator, both in person and in writing.
- You are proactive, self-motivated and enjoy working independently.
- You can turn ideas into practical action and are comfortable building something new.
- You are organised and able to manage multiple relationships, opportunities and priorities.
- You are confident using databases, spreadsheets, email and standard office software.
- You share our commitment to treating people experiencing hardship with dignity and respect.
Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.
About us
Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.
We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.
Why join us?
This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.
Our mission is the prevention and relief of poverty in the Braintree District via emergency food, essentials and wrap around support
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance & Governance Lead
Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)
Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.
Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.
Contract: 24-month contract with the intention to extend, subject to funding.
Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.
Probation period: 3 months
Line Management: This role has no line management responsibility.
About Worldwide Radiology
We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.
About the role
Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.
We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.
This job is for you if you have charity finance and governance experience and possess expertise in financial control and reporting, allowing you to effectively handle your responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.
Key responsibilities
Strategic Financial Leadership
● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees
● Lead financial planning, budgeting, and forecasting supporting the organisational sustainability and long-term financial resilience
Financial Administration
● Full bookkeeping responsibilities on Xero accounts package.
Financial management
● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.
● You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations
● Ensure effective financial systems, processes and internal controls are maintained
Statutory Accounting
● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements
Funding & Grant Management
● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity
● Support budgeting and reporting for grants, contracts and funding agreements.
Governance & Compliance
● Prepare financial reports and papers for the Board of Trustees and present at the meetings.
● Support organisational risk management and governance processes
● Develop and maintain financial policies and charity wide policies
● Manage the Charity insurance requirements and renewal
Management
● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting
● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer
Essential skills and qualities
● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)
● Experience in a senior finance role
● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations.
● Experience of restricted fund accounting and grant management
● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
● Experience of cash flow forecasting.
● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
● Ability to prioritise and plan activities to meet strict deadlines.
Desirable
● Experience supporting boards or governance processes.
● Experience working or volunteering in the non-profit and/or health sector.
● Experience working or communicating across cultures
Please send your CV and a cover letter (no longer than 2 pages) explaining how you meet the criteria for the role by 11pm on Sunday 6th September 2026. Interviews will take place W/C 14th September in the office if local, or remotely.
Worldwide Radiology is an equal opportunity employer. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Somerset House Christmas pop-upshop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events and Community Fundraising Assistant
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
The Events and Community Fundraising Assistant will work within the Events and Community team, that sits within the wider Fundraising department.
We are looking for someone with strong time management, multi-tasking skills and importantly, a curious mind that would like to develop their skills in relationship and events and community fundraising.
Responsible to: Events and Community Fundraising Manager
Direct reports: None
Working hours and contract: This is a permanent full-time role (35 hours per week). We will consider part-time and flexible arrangements.
Salary: £25,711 - £26,500 (depending on experience)
Location: Central London with some remote working. A minimum of two days required in the office (50 Leman Street, London, E1 8HQ) and external meetings and events as required.
How to Apply:
Please submit your CV and a cover letter, with the subject header: Events and Community Fundraising Assistant application to our recruitment inbox.
Your cover letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight.
Closing date for applications: 9am, Monday 28 September 2026
Early applications are encouraged. We will be shortlisting and interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
The interview process is as follows:
· 1st interview: Online with recruiting manager and fundraising colleague
· 2nd interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team
Role Responsibilities
· Steward and support fundraisers participating in challenge events and community activities, delivering excellent supporter care and ensuring a positive fundraising experience.
· Manage relationships with community fundraisers, including schools, local groups, Rotary Clubs, organisations and individuals, providing guidance and encouragement to maximise fundraising success.
· Coordinate and deliver community fundraising collections and awareness activities, including supermarket token schemes, train or tube station collections, and other one-day fundraising events.
· Organise volunteer coordination, cheerpoints and event-day logistics for flagship third-party events such as the London Marathon.
· Liaise with third-party event providers, ensuring timely participant registration on supplier consoles and accurate administration.
· Research, identify and engage schools, community organisations and local groups to generate new fundraising opportunities, building relationships through proactive outreach and stewardship.
· Manage the Events Inbox, responding to enquiries promptly and coordinating communications with supporters and event partners.
· Prepare and distribute fundraising materials to community groups and event participants in an efficient and timely manner.
· Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.
· Source prizes and Gifts In Kind for community and challenge events.
· Represent the charity at fundraising events and activities as required.
Other
· Use a CRM database to effectively administer and manage event and community enquiries, activities and supporter communications.
· Answer inbound calls as part of the Head Office call team, and respond to or triage enquiries to be resolved in a timely manner.
· Work collaboratively across the charity to promote cross-selling and encourage supporters to get involved in other campaigns and initiatives.
· Become fully conversant with the aims and objectives of the organisation
· Keep up to date with developments and best practice within the fundraising sector, particularly in events and community fundraising.
· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
· Minimum of one year work experience in a fast-paced administrative, customer service, fundraising or prospect research role.
· Strong use of Excel, Power Point and Word.
· Effective time-management with the ability to manage multiple workstreams and deadlines.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset
· Flexible and willing to work occasional evenings and weekends to support events.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Important note: All applications must have the Right to Work in the UK.
Unfortunately, we do not have a sponsoring licence for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run- through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these here.
Save Sight. Change Lives. At Fight for Sight, we fund world-class research that helps us better understand, diagnose, prevent and treat vision loss.
The client requests no contact from agencies or media sales.
An exciting opportunity!
This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.
As our next Chief Executive, you will
- Define and deliver the MPS Society’s strategic vision.
- Provide confident oversight of governance, finance, compliance and reporting.
- Effectively manage the operational alignment between the MPS Society and RDRP.
- Always keep the members and family voice at the heart of strategy, service design and decision-making.
- Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
- Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
- Collaborate with other rare disease bodies, patient organisations and other key audiences.
- Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
- Encourage an open, supportive work environment allowing creativity and building staff confidence.
- Help shape the future of the MPS Society.
About you
- Self-motivated, with the drive to lead the organisation through a period of change and transition.
- Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
- Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
- Strong self-awareness, with insight into their own leadership style and impact on others.
- Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
- A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
- Genuine passion for the Society's mission, with a family and member-first ethos.
- Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
- A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
- Confidence speaking publicly on behalf of the organisation and the people it represents.
Why join us?
A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.
- Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
- A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
- Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
- A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
- A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
- Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.
Benefits
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave
- Extra leave between Christmas and the New Year
- Contributory pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.
Salary to be agreed depending on experience and will be pro-rata for part time hours.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This senior role requires flexibility in working hours and location. It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.
This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.
For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart. Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.
Please include your CV with a supporting statement of no more than 800 words. Your supporting statement should include an answer to the question below:
The MPS Society supports individuals and families affected by mucopolysaccharidoses (MPS) and related disorders. What interests you about coming to work in this area, and what motivates you to contribute to supporting individuals and families affected by these conditions?
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spitalfields Crypt Trust (SCT) is an East London charity supporting people affected by homelessness and addiction to rebuild their lives. We are looking for an experienced and inspiring Recovery Community & Therapeutic Service Manager to lead the development, delivery and continuous improvement of our Recovery Community and Therapeutic Service.
This is a part-time role working 28 hours per week and is fully onsite at our Shoreditch hub. There is some flexibility around how the hours are worked across the week, although ideally Friday will be included as a working day.
This is a key leadership role bringing together therapeutic support, aftercare, peer-led activity, volunteering, training and community engagement to create an integrated recovery journey. You will ensure that people accessing SCT's services have opportunities to strengthen their recovery capital, build supportive networks and progress towards greater independence and wellbeing.
Working closely with our Director of Services and colleagues across SCT, you will:
- Lead the ongoing development of SCT's Recovery Community and therapeutic offer.
- Oversee recovery-focused programmes, therapeutic interventions, aftercare and peer-led activities.
- Create meaningful opportunities for people with lived experience to shape services, volunteer, mentor and support others.
- Lead and develop staff, volunteers, peer mentors and facilitators, fostering a positive and inclusive culture.
- Build strong partnerships with commissioners, funders, treatment providers, housing and mental health services and other community organisations.
- Oversee service quality, budgets, monitoring and evaluation, ensuring services are safe, effective and demonstrate positive outcomes.
- Develop pathways into volunteering, employment, education and wider community engagement.
About you
We are looking for someone with significant experience of leading services within recovery, social care, community development, housing, health or a related field. You will have a strong understanding of addiction recovery and the challenges experienced by people affected by homelessness and multiple disadvantage.
You will be a confident and collaborative leader with experience of managing people, developing programmes, building partnerships and delivering measurable outcomes. You'll also bring strong organisational and communication skills, sound judgement and a genuine commitment to person-centred, trauma-informed and recovery-focused practice.
Above all, we're looking for someone who can inspire others, develop strong services and help create an environment in which people in recovery are active participants in their own community.
Location: SCT's Shoreditch hub, London E1
Hours: 28 hours per week, onsite, ideally including Friday as a working day
Please see the attached Job Description for full details of the role, responsibilities and criteria.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Healthier Lifestyles Senior Project Officer
Permanent / 21 hours per week
Salary £18,211 per annum (£30,352 FTE)
If you're looking for a rewarding role combining community engagement and health, we'd love to hear from you!
Age UK Croydon is looking for an enthusiastic Senior Project Officer to help guide our Healthy Lifestyles Service, which delivers exercise programmes, health checks, social engagement, health hubs and Memory Tree Cafés for people living with dementia and their carers across Croydon.
About the Role
As Senior Project Officer, you will help improve the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will shape and deliver meaningful activities while providing day-to-day support to staff and volunteers.
Key responsibilities include (but are not limited to):
· Leading, supporting and motivating two Project Officers and a dedicated team of volunteers.
· Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.
· Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.
· Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.
This varied and rewarding role combines leadership, partnership working and direct delivery to help older people stay active, connected and independent.
About You
We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives.
You will have:
· Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.
· Experience of monitoring projects and reporting on outcomes and performance.
· Knowledge of the health and social care sector
· Strong communication, organisational and administrative skills
· Good IT skills, including Microsoft Office and database systems.
· Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.
· Experience of risk assessment and health and safety management.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Portsmouth Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is temporary working 22.5 hours per week.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Team Leader for the Witness Service you will:
- support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
- lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- manage rotas, resource planning, and service coverage across the court cluster.
- promote excellent communication across teams, facilitating team meetings, and sharing learning.
- build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
You will have:
- Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
- Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
Aboutthe WitnessService
The Witness Service provides free,independent support to anywitnessgiving evidence in criminal courts in England and Wales-both for the prosecution and thedefense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved familymembers,friends and family who areaccompanyingwitnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition andshape a high-quality, high-impact and trauma-informed service-so every witness feels informed, supported and more confident in court.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
Rehoming Centre Manager
Beagle Welfare is looking for an experienced, compassionate and highly organised Rehoming Centre Manager to lead the daily operation of our Rehoming Centre, based in Burton-on-Trent.
This is a rewarding opportunity to make a visible difference to the lives of beagles, adopters, volunteers and colleagues by creating a centre where excellent welfare, effective rehabilitation and successful rehoming are at the heart of everything we do.
As the lead on site, you will manage and develop staff and volunteers, oversee safe and efficient centre operations, and help ensure every beagle in our care receives the right support to progress towards a happy, secure future. You will also represent Beagle Welfare externally and contribute to the continued development of our rehoming work across the UK.
About the role
You will be responsible for the leadership, performance and smooth running of the Rehoming Centre, including staff and volunteer management, health and safety, site maintenance and the implementation of operational procedures. With rehoming at the centre of your decision-making, you will use data, strong people leadership and sound operational judgement to help improve outcomes for beagles and the people who care for and adopt them.
Key responsibilities
· Lead, motivate and develop a committed team of staff and volunteers, creating a positive, inclusive and high-performing culture.
· Oversee day-to-day centre operations, ensuring high standards of dog welfare, customer service, health and safety, security and compliance.
· Drive rehoming activity by supporting case progression, promoting beagles effectively and helping minimise the time beagles spend in our care.
· Manage resources, reporting and administrative processes accurately and responsibly.
· Build productive relationships with adopters, visitors, animal welfare organisations, and community partners.
· Use data, feedback and quality assurance processes to identify improvements and support consistent application of procedures.
About you
We are looking for a confident manager with experience leading diverse teams, delivering against targets and managing a varied operational workload. You will be comfortable working around dogs, including beagles with different welfare and behavioural needs, and able to balance compassion with practical decision-making. Strong communication, organisation, collaboration and stakeholder management skills are essential, as is experience in supporting continuous improvement.
You will also need a UK manual driving licence and be comfortable driving our van. Experience in a kennel or animal welfare environment would be advantageous, but above all you will share Beagle Welfare’s commitment to improving the lives of beagles and supporting the people who care for them.
Working pattern and location
This role is based at the Rehoming Centre and offers employment that includes employer provided accommodation (3-bedroom cottage) as part of the compensation package.
The centre operates between 08:30 and 17:00 every day of the year, so weekend and bank holiday working will be required on a rota basis.
Why join Beagle Welfare?
You will join an organisation driven by purpose, teamwork and a shared commitment to dog welfare. This is a hands-on leadership role where your decisions, energy and care will directly support better outcomes for beagles, adopters, volunteers and colleagues.





