Senior service delivery manager jobs
About the Department/Role
The Reconciling Leaders Network (RLN) has a vision for the church to be a reconciling presence in conflict and communities, with a purpose to mobilise a generation of reconcilers, pursuing a just and flourishing world. RLN works across the Anglican Communion and ecumenically, supporting a ministry of peacebuilding and reconciliation, with a small and agile team (currently six team members).
Reconciling Leaders Network (RLN) has developed Difference, growing a cohort of global champions and a network of leaders focusing on reconciliation as a mission.
Difference (difference.rln.global) aims to encourage, support and mobilise a generation to live out their calling as peacemakers and reconcilers, pursuing a just flourishing world. This role will seek to deliver significant growth and engagement of Difference.
What you'll be doing
The Head of Communications and Partnerships (for Reconciling Leaders Network) will lead RLN's communications, marketing, and digital engagement strategy, ensuring our message is clear, compelling, and consistent across all channels, extending the reach and engagement of Difference. This role is central to shaping how RLN and Difference are experienced by audiences in the UK and globally.
The successful candidate will bring understanding of the reconciliation and peacebuilding sector, as well as the geo-political and church contexts in which RLN operates. They will be a strategic thinker, a skilled marketeer, theologically astute and a relationship builder who is committed to equity, diversity, inclusion and justice, and brings cultural sensitivity to their work and leadership.
The post holder will support the bold objectives for this reconciliation ministry. They will have budgetary and line-management responsibilities and work with external agencies and freelancers to deliver outcomes.
You will work with and through Anglican systems, structures and networks as well ecumenically across different Christian denominations and other organisations - reaching a global audience. As well as working with civic, community and multinational organisations and networks.
Key role requirements
- You will need experience working with senior leadership to translate strategic goals into measurable communication plans and outcomes
- This is a 2-year fixed-term contract or secondment for internal NCI staff (extension dependant on funding)
- An enhanced DBS check (with child barring) will be required as part of our pre-employment checks
- The successful candidate will need to spend 2 days per week in Church House, London
- This post is subject to an occupational requirement that the holder be a Christian under Part 1 of Schedule 9 to the Equality Act 2010.
- A willingness and availability to occasionally work outside normal office hours is required
Flexible to meet the demands of the post (attending events, including weekend events when required)
Strategy and Delivery
- Develop and deliver RLN's communications strategy in alignment with organisational goals.
- Share in Christian practice (through prayer, faith development and formation) with external stakeholders, diocese colleagues, course participants, and within the team.
- Create and implement campaigns and tactics, working with all forms of media, to grow a network of reconcilers, extending the reach and engagement with Difference and RLN initiatives.
- Strategically contribute to the sustainability of RLN & Difference through fundraising efforts and income generation.
- Oversee the user journey and experience across all channels (website, resource hub, social media, emails etc.), ensuring they are optimised and effective.
- Develop strategic external partnerships and collaborations to increase engagement with reconciliation and the Difference course.
- Shape and steward RLN's narrative within the church and reconciliation sector, in alignment with the organisations vision and purpose.
- Lead on storytelling and content creation across digital, print, and social media (including copy writing- Christian prayers, devotionals).
- Ensure brand consistency across all platforms, reflecting RLN's visual identity and invitational tone of voice.
Team and Project Management
- Commission and manage external suppliers and consultants, including contracts and delivery against objectives.
- Prepare and manage the communications budget.
- Ensure compliance with organisational policies, procedures and with regulatory and charitable organisational requirements.
- Future line-management responsibility. Setting objectives and supporting the delivery of the communications plan.
- Oversee and implement workstreams, for example, emails, social media, and the day-to-day communications schedule of Difference.
Product Development
- Provide strategic insight and implement future developments of Difference resources and RLN initiatives.
- Manage updates, amends and edits to the Difference courses and training materials, (including translations, copywriting bible studies)
- Ensure distribution channels are integral in the development of new resources.
- Ensure all resources faithfully express the values, theology and branding of RLN and Difference.
Impact & Insights
- Monitor and evaluate the impact of the Difference course and recommend improvements.
- Optimise Difference website, social media and the Training and Resources hub
- Track and report on key indicators.
- Contribute to fundraising efforts, write impact reports for the director, governance structures and funding grants.
The team works closely and collaboratively, providing assistance across portfolio areas at times when extra capacity is needed. As such, an important part of this role will be to help out other team areas as required and as capacity allows.
Essential
Skills/Aptitudes:
- Strategic thinker with creativity, adaptability and a proactive approach to ideas generation.
- Ability to develop and implement a communications strategy, allocating budget and staff resources.
- Highly developed communication skills (written, verbal and interpersonal).
- Excellent stakeholder management with the ability to build relationship and trust with diverse audiences and a range of stakeholders including senior figures.
- Ability to manage multiple projects concurrently, working to tight deadlines and often under pressure.
- Skilled in shaping messaging for church engagement (e.g. themes of reconciliation, polarisation, Christian discipleship, forgiveness, following Jesus, justice).
- Ability to communicate theological concepts in an accessible and engaging way.
- Good IT skills, including Microsoft Office and digital communication platforms.
Knowledge/Experience:
- Experience of working with senior leadership to translate strategic goals into measurable communication plans and outcomes.
- Good understanding of international relations, geo-politics and current affairs.
- Experience in leading in faith-based or values-driven contexts.
- Experience in income generation.
- Experience in budget planning and management.
- Track record of delivering growth, reach and engagement through strategic campaigns.
- Experience in product development and innovation in a faith-based or values-driven sector.
- Experience managing projects, suppliers and stakeholders - delivering on time, target and budget
- Line management experience.
- Good knowledge and understanding of Christian faith and theology, and the ability to write and shape messaging/content for a Christian audience.
- Good knowledge and/or relationships with sector related organisations, denominations and networks.
- Familiarity with the Anglican church and other Christian denominations, with appreciation of diverse traditions.
Personal Attributes:
- Passionate about the ministry of reconciliation and equipping people as peacemakers and reconcilers.
- Operate with discretion, trust and integrity.
- A self-starter with initiative.
- Enthusiasm to learn and practise values of Christian reconciliation
- Share in Christian practice in relevant Christian contexts, internal and external relationships
- Team orientated, investing in healthy working relationships
- Committed to personal wellbeing and good self-management.
- Proactive and committed to achieving results.
- Adaptable and responsive to meet the responsibilities of the post.
- In sympathy with the aims and ethos of the Church of England.
- A member of a local church - this post is subject to an occupational requirement that the holder be a communicant Anglican or a member of a church denomination that is part of Churches Together in Britain and Ireland, under Part 1 of Schedule 9 to the Equality Act 2010.
Circumstances: - Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to occasionally work outside normal office hours is required, on occasion.
- Flexible in order to meet the demands of the post (attending events including weekend events when required).
Desirable
- Training and/or experience in reconciliation related sectors (such as interfaith, social cohesion, racial justice, trauma-informed practices, mediation, restorative justice).
- Experience engaging global audiences across different regions, languages and cultures.
This role is open to both full-time (35 hours) and part-time (24.5 hours) candidates. If interested in the part-time role, the pro-rated salary is £43,049.30. Please indicate your preference within your application.
The interview date is still to be confirmed, but the process will consist of two stages.
Closing date for Applications is 08 March 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About the team
The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.
The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
About this role
The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus’ public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society.
We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You’ll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK’s policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders.
The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content.
This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly.
We’re interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We’d particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style.
We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.
We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack.
Key responsibilities
• Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project
• Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly
• Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records
• Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events
• Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed
• Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes
• Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs
• Assist in developing campaign tools and published materials
• Draft policy briefings, summaries, papers, presentations, and social media content
• Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting
• Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members
• Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar)
• Contributing to a collaborative and inclusive team culture
• Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights
Person specification
Essential
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously.
• Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early
• Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact
• Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear
• Strong IT Skills (Microsoft Office skills essential)
• Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards
• Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence)
• Experience managing a CRM database or similar, ensuring information management systems are up to date
• Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Monday 9th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 16th March 2026.
2nd Interviews will take place on w/c 23rd March 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.
You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.
If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.
Apply now. An application pack, including full job description and person specification, can be downloaded from our website.
The closing date for applications is 01 April 2026
SCM is committed to keeping children and adults at risk safe and to equal opportunities.
A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.
The client requests no contact from agencies or media sales.
Terms and Conditions:
Working hours: 28 hours
- Support Women in Prison to influence policy makers to reduce the unnecessary criminalisation of women and improving the rights of women in the criminal justice system
- Ensuring women with Lived Experience are at the heart Women in Prison’s policy and public affairs work
- Political analysis and monitoring
- Supporting the wider work of the Policy and Public Affairs Team
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a basic DBS check
The client requests no contact from agencies or media sales.
Overview
CGL Buckinghamshire Children and Family Worker
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.
The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.
Where: This role will be based across Buckinghamshire County
When: We're looking for the right person to join our team ASAP on a permanent contract
Hours: Full Time, 37.5 per week
Full Time Salary: £27,861.26 - £32,002.35 per annum, pro rata
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
- Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
- Identifying and responding effectively to potential safeguarding issues.
- Reducing drug and alcohol related harm to young people and the wider community.
- Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
- Working flexibly across sites where required
About you:
- Experience of working with young people and knowledge of the issues they face
- Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
- Have an excellent understanding of drug and alcohol issues and experience of working within a related field
- Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
- An accomplished communicator, both verbal and written with a high degree of personal IT competency
- Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
- Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
2/3/2026
Closing Date
20/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Are you a visionary leader who can help shape the next stage of our work to protect, create and restore Scotland’s woodlands?
We are looking for our next Chief Executive, someone who can lead the charity into an exciting period of growth and change.
FWS is a Scottish charity working to create a Scotland where trees and native woodlands are thriving for our wildlife, communities and climate. Our mission is to protect, create and restore these vital habitats through knowledge, partnership and practical action.
Founded in 2012 to support innovative thinking for trees and native woodlands, we have grown into an organisation delivering practical action at scale. Today, our work stretches from city spaces to wild places — supporting farmers and landowners to create or restore native woodlands, strengthening local nurseries, building sector skills, and bringing trees into everyday landscapes across Scotland.
The organisation has grown rapidly over the past three years, and now operates as a team of seven delivering national programmes across Scotland.
About the role
This is a rare opportunity to shape a small, ambitious and high‑performing charity at a time of growth and increasing national influence.
As Chief Executive, you will report to and work closely with our Board of Trustees, providing strategic leadership and acting as the organisation’s senior representative. You will:
- Lead the delivery of our strategic plan and future direction
- Strengthen partnerships across the woodland, environmental, community and land‑use sectors
- Oversee programme delivery and organisational performance
- Support, motivate and develop our small and committed team of seven, working across programmes, fundraising and communications
- Represent Future Woodlands Scotland at senior levels across Scotland
You will bring strategic clarity, a collaborative leadership style, and the ability to build strong, trusted relationships across sectors and with funders.
Location
This role is Scotland-based, working from home with travel across Scotland to meetings. Our current team is spread across Dumfries & Galloway, Lothian, Central Scotland and Aberdeenshire.
Contract and salary
- 8% employer pension contribution
- Permanent, part‑time (3 days per week)
- £65,000–£75,000 FTE, depending on experience
- 25 days annual leave + 10 public holidays (pro rata)
- Additional annual leave increasing with length of service, up to a maximum of 10 additional days.
How to apply
Before applying, please read the Candidate Pack for full details of the role, responsibilities and the application process. You can find it on our website.
Invitations are invited from suitably qualified people and applications should consist of a CV and covering letter. The covering letter should explain how you meet the essential skills set out in the Candidate Pack and what you would bring to Future Woodlands Scotland.
If you would like an informal chat about the role, please contact Shireen Chambers to arrange a call (details in Candidate Pack).
Key dates:
- Application deadline: Midday, Monday 16 March 2026
- Interviews: Monday, 30 March 2026, in Edinburgh in person
The client requests no contact from agencies or media sales.
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence.
The Role
The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making.
Key responsibilities include:
- Lead SIG’s financial strategy, planning, and operational delivery to drive organisational growth and sustainability.
- Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way.
- Lead financial transformation and improvement initiatives, optimising systems and infrastructure.
- Provide oversight of budgeting, financial reporting, forecasting, and risk management.
- Lead the Finance team, fostering a culture of accountability, innovation and continuous learning.
- Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds.
- Support income generation, strategic partnerships, and long-term financial planning.
- Maintain and review risk registers, business continuity plans, and organisational performance frameworks.
Candidate Requirements
We are seeking a highly capable, strategic, and commercially aware finance professional with:
- Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body.
- Significant senior financial leadership experience in the charity or not-for-profit sector.
- Proven experience in strategic financial planning, budgeting, forecasting, and reporting.
- Experience of leading financial transformation and change programmes.
- Experience presenting complex financial information to Boards and non-financial stakeholders.
- Strong understanding of charity finance regulations, SORP, governance, and compliance.
- Exceptional analytical, project management, and strategic planning skills.
- Ability to lead, influence, and inspire cross-functional teams and senior stakeholders.
- Commitment to SIG’s values, trauma-informed approach, and inclusive leadership.
Desirable:
- Relevant postgraduate qualification in finance, leadership, or management.
- Experience of overseeing IT.
- Experience in income generation, business development, or securing external funding.
Location
Hybrid working with twice a week in-person attendance required at SIG’s head office in London.
Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance.
Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.
We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.
The client requests no contact from agencies or media sales.
Role: GFS Group Coordinator Anfield
Job Title: GFS Group Coordinator Anfield
Location: Anfield (L4 0UF)
Salary: £17.08 per hour – across 39 weeks per year (£3,330.60 per annum – actual)
Holiday entitlement: 25 days pro rata (paid, not taken as leave)
Reporting to: Delivery Manager
Hours: 5 hours per week (variable)
Contract: Term time only
Statement of exemption with reference to the Equality Act 2010
Sometimes our posts are restricted to women applicants only under the Equality Act. A central part of the GFS approach is to provide single-gender spaces. This will be highlighted on the role description where appropriate.
This role is open to women applicants only (see Equality Act statement above)
As a GFS Group Coordinator, you will play a hands-on role in leading weekly group sessions for girls and young women. You will plan and deliver activities, build positive and trusting relationships, and create a space where girls feel safe, welcome and able to be themselves.
You will also coordinate volunteers who support session delivery, communicate with parents and carers, build local relationships and ensure the group runs safely and smoothly in line with GFS policies.
This role is suitable for people early in their youth work career, as well as those with more experience who enjoy direct delivery and relationship-based practice.
Timeline
- Closing date: Monday 9 March, 9am
- Optional Q&A Session: Wednesday 4 March, 12noon
- Interviews: Wednesday 18 March and Thursday 19 March
How to Apply
How to apply, please provide the following:
- Complete an application form which includes three tailored questions designed to help you demonstrate your experience, motivation, and alignment with the organisation’s values.
- Please send your completed application form, along with your most recent CV and the optional diversity monitoring form. We shortlist anonymously, so please remove any personal identifying details from your CV before sending it.
We offer an optional Q&A (on the date above) to all potential candidates. This is to talk about the organisation, explain the process and help candidates put in the best possible application. This is not part of the formal assessment, but an informal opportunity to see if we feel like a good fit for you. You can register your place by emailing our recruitment team. If you have any questions about the role but cannot attend the Q&A, please email us to arrange an informal conversation.
Please see job pack for full details.
The client requests no contact from agencies or media sales.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
The Haberdashers’ Company is one of the ancient Livery Companies of the City of London, with a history dating back to 1371. While custodians of a remarkable heritage, we are firmly focused on the present and future. Our enduring purpose is to empower young people from every background to fulfil their potential through our schools and by supporting their communities.
Today, the Company is a thriving membership organisation of more than 1,000 members from a wide range of professions, united by a shared commitment to service and social impact. We are a modern, values-led funder, committed to flexible, relational and transparent grant-making, working in partnership with our schools, churches, communities and charity partners to create lasting change.
Central to our approach is the Haberdashers’ Advantage, a distinctive funder-plus model that combines grant funding with member-led governance support, volunteering, mentoring and capacity building. Each year, the Company distributes over £5.6 million to support schools, young people, churches and charities across North London, Southeast London, South Wales and the West Midlands, with a primary focus on education and community resilience.
The Role
We are seeking a Director for Charities to lead and further develop the Company’s grant-making, philanthropy and fundraising. This senior leadership role is responsible for shaping and delivering charitable strategy and ensuring the Company’s resources create meaningful, long-term impact for young people and communities.
The Director for Charities will oversee our grant-making, steward key funding relationships and play a central role in developing fundraising with members, including growing individual giving, legacies and events-based income. The role is inherently relational, working closely with charity partners, schools, dioceses, Company members and colleagues. You will support and advise grant-making committees, convene learning and engagement events, and represent the Company within external funder networks to remain connected to best practice in modern philanthropy.
Who We Are Looking For
We are looking for a values-driven leader with strong experience of flexible and responsive grant-making and fundraising in the charitable sector, and a clear commitment to improving outcomes for young people and communities. You will have excellent communication skills, a warm, engaging and reflective leadership style, and will thrive in a small but highly collaborative organisation. You will be comfortable engaging with grassroots charities, senior stakeholders, Company members and robust governance structures, combining an appreciation for heritage and service with a commitment to modern, progressive philanthropy.
To read more about the opportunity and our work, please download the full appointment brief.
Closing Date: 3 March 2026
People Beyond Profit Screening Conversations: 9-18 March 2026
The Haberdashers’ Company Panel Interviews:
- First Stage: 27 March 2026
- Second Stage: 13 April 2026
Hours: Various
Contract type: Bank
Location: Bristol Region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol)
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
We reserve the right to withdraw this role early if it is filled internally
Closing date: 12th March 2026
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-226 819
Fundraising Coordinator
About us
CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections.
Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are:
Acceptance – We are inclusive and celebrate our differences.
Support – We are supportive, caring and kind.
Community – We connect people and build community.
Trust – We earn trust and create safety.
Communication – We listen to others and communicate honestly.
About the role
Love organising events, building relationships, and raising money for a great cause? Join CASPA and play a key role in delivering exciting challenge events and community fundraising that make a real difference.
Working closely with the Head of Finance and Fundraising and Senior Leadership Team, you will plan and deliver a programme of challenge events. You will also support individual and community fundraisers and build strong relationships with supporters and businesses.
What you’ll do:
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Planning and running challenge events from idea to delivery
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Supporting and inspiring community and individual fundraisers
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Building relationships with businesses and donors.
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Managing fundraising data, income tracking and reporting.
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Working closely with colleagues across fundraising, communications, finance and HR
Salary Band: £ 14,976–£ 16,380 per annum (18 hours/week), depending on experience. (FTE £ 29,120–£ 31,850)
Contract Type: 12 month fixed-term contract
Working Pattern:18 hours per week with ad hoc requirement to attend weekend and evening events with TOIL given for these.
Must be able to work at CASPA's office on Mondays or Tuesdays with hybrid-working flexibility for remaining hours.
Location: Oakley House, Bromley Common, Bromley BR2
About you
We’re looking for someone who
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Is experienced, organised and proactive
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Loves running events, fundraising and making things happen
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Can manage multiple projects and hit income targets
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Shares CASPA’s values and commitment to equity and inclusion
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
How to apply
If you’re passionate about fundraising and want your work to have real impact, we’d love to hear from you.
Before you apply, please read through the relevant Job Description carefully.This will give you more information about what is required for the role. It also includes a person specification.
Please apply to CASPA with
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your CV (no more than 2 pages) and;
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a Supporting Statement (for example a one page cover letter or a 2-minute video). This should include:
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your motivation for the role
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your motivation for working for us
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your key skills/experience in relation to the Person Specification.
(Please note that generic cover letters will not be accepted).
The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check.
Closing date for applications: 10th March 2026 at 11.59pm
Interviews to take place: w/c 23rd March 2026
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Deputy Clinical Lead, you will be responsible for providing the leadership, operational management, supervision, training and support of the senior HI CBT therapists, LI CBT therapists and counselors in Mind in Bexley IAPT working closely with the Head of Psychological Therapies and Clinical Lead and Service Lead in delivering the objectives of the service.
You are required to work autonomously within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team. In addition, to utilize research skills for audit, policy and service development and to propose and implement policy changes within the area served by the team/service.
We are looking for a highly experienced clinician with exceptional interpersonal and communication skills, who will provide clinical supervision, management and leadership to the senior clinicians and ensures that the service operates in accordance with NICE guidelines.
The post involves being able to work flexibly and to be able to work at least one evening session (i.e. 12am – 8pm one day).
Main responsibilities
- · Oversee clinical caseloads of clinical staff and report findings in management meetings as requested.
- · Support the Step 2 and Step 3 leads within the office and staff working remotely in ensuring the safe and clinically effective case management of cases, including the oversee of duty supervision.
- · Ensure that the fidelity of treatment across the service is upheld and any issues reported
- · Ensure the consistency of supervision decisions across the service and to escalate any reported problems
- · Ensure that staff are regularly informed of any chances to service policies and adhere to protocols.
- · Provide a specialist psychological advice, guidance, and consultation to staff in primary care, contributing directly to client’s formulation and treatment. This will include assessment, individual and group interventions, risk management and referral on to other mental health services as required.
- · Provide specialist advice on psychological aspects of risk assessment and risk management and including liaising with staff across all sectors of care (for example primary care, secondary care and specialist/tertiary services). This will include support for all staff at Mind in Bexley when present in the office.
- · Support the Head of Psychological Therapies IAPT and Clinical Lead and Service Lead with service performance responsibilities and representing the service at the external meetings, e.g. with G.P’s and ICB commissioners and other meetings as needed.
- · Support the Safeguarding Lead with Safeguarding staff queries across the organisation with documentation and management. This includes regular attendance at the local safeguarding meetings as required.
- · Support the Head of Psychological Therapies as a senior clinician, manager and leader for a team of psychologists, psychological therapists and trainees. This will include governance responsibilities, creating and implementing polices, service development, recruitment, performance reviews etc.
- · Working closely with the Head of Psychological Therapies IAPT and the Service Lead to maintain electronic systems for referrals, appointments, activity and outcome monitoring for performance management, including continuous audit and evaluation of service. Ensure appropriate use and administration of such systems by other members of staff within the service and provide support when needed.
- Communicate across language and cultural barriers, including working for sustained periods of time by communicating with patients, carers or groups through professional interpreters or advocates.
- · Be responsible for recording, monitoring and reporting on clinical work and communicating in a skilled and sensitive manner, highly complex, sensitive or contentious information concerning the assessment, formulation, treatment plans and progress of patients in both verbal and written formats.
- · Support the implementation of national standards for competencies in CBT and Counselling practice across primary care teams by ensuring that team members make use of appropriate supervision, training and outcomes monitoring.
- · Work closely with the Head of Psychological Therapies and Clinical Lead in motivating, evaluating and developing high and low intensity services and counselling services.
- · To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
- · Employ a broad theoretical knowledge of psychology and specialist clinical skills to develop and support the psychological skills of others (including graduate mental health workers, trainee and qualified psychologists, and members of other staff groups) through the development and delivery of teaching, training and supervision programmes.
- · Ensure that all members of multidisciplinary teams have access to a psychologically based framework for the understanding and care of patients and families/carers referred to the service, through the provision of advice and consultation and the dissemination of psychological research and theory.
- · Work closely with The Head of Psychological Therapies on developing service areas, including development of referral pathways, delivery of group and individual interventions and systematic governance of psychological practice within the service.
- · Ensure the development and articulation of best practice in psychology within the service area and contribute across the service by exercising the skills of a reflective and reflective scientist practitioner, taking part in regular clinical and professional supervision and appraisal and maintaining an active engagement with current developments in the field of clinical psychology and related disciplines.
- · Contribute to departmental governance and service management activities such as data collection and reporting of outcomes within community services, commissioners and other stakeholders as appropriate.
- · To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the post holder’s professional and service managers in the field of IAPT and related disciplines.
Person specification
Education/Qualifications
Essential
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Doctoral level training in Clinical or Counselling Psychology plus further post graduate level diploma qualification training in a psychological therapy which may be CBT or another IAPT appropriate evidence based therapy (i.e. IPT) and/or Qualification from High Intensity IAPT Course or equivalent of BABCP accredited Post Graduate CBT training course.
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Accredited as a cognitive behavioural psychotherapist by the British Association of Cognitive & Behavioural Psychotherapies (BABCP) or nearing completion of accreditation process.
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Minimum four years post qualification and significant experience working as a fully qualified psychological therapy practitioner and demonstrating the competences as required.
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Significant experience of working within primary care psychology and/ or Talking Therapy service
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Formal training in supervision and experience of training and supervising qualified and pre -qualification psychologists, and/or high intensity and low intensity CBT therapists and counsellors.
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Experience of exercising full clinical responsibility for patients’ psychological care and treatment, both as a clinician, supervisor and team coordinator.
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Experience of work in a multi -cultural setting, including working with interpreters.
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Managerial experience and experience in leading a team of therapists and counsellors
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Evidence of continuing professional development.
Desirable
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Managerial qualification
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Experience of teaching prequalification psychological therapists and other NHS staff.
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Knowledge of key service development issues including mental health and primary care mental health/ IAPT
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Counselling, EMDR and top up LTC training
Skills and Abilities
Essential
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Able to lead a team and make decisions and judgements about the best possible way forward in a complex work environment where the evidence base is evolving.
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Extensive experience of providing CBT to clients with a wide range of mental health problems across the whole life course and presenting with the full range of clinical severity in primary care, including maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
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Computer literate, able to use Word and Excel, ability to use of IAPTus
Email CV and Cover letter
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK.
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.
Feed into the LWF strategy and objectives development.
Living Wage Accreditation:
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure.
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.
Maintain LWF data on systems, incl. Salesforce employer database.
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.
Learning & expertise
Keep abreast of new developments in the accreditation space.
Apply new learning to work and respond effectively to feedback.
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.
Develop and manage external relationships
Effectively develop and support a range of external relationships.
Respond effectively to queries or requests from stakeholders.
Engage with a diverse range of external stakeholders to support and develop projects as required.
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.
Represent the LWF coherently in writing and verbally.
Events and Communications.
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events.
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK.
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE:
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of managing and updating Salesforce or similar databases (D)
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
KEY SKILLS AND KNOWLEDGE
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner (E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in Leeds, week commencing 30th March.
The client requests no contact from agencies or media sales.