1,242 Services manager jobs
This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.
We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.
This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.
MAIN DUTIES AND RESPONSIBILITIES
Supporter engagement, stewardship and recruitment
- Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
- Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
- Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
- Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.
Event coordination and delivery
- Work alongside the Development Manager (Patrons) to:
- coordinate the regular programme of online talks for all supporter schemes
- plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.
- Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
- Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
- Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
- Represent the Landmark Trust, with other members of the Development team, at events.
Data management and administration
- Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
- Assist with reporting on fundraising performance and campaigns.
Communications
- Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
- Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
- Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.
General
- To work closely and harmoniously with colleagues in all respects
- To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
- To appreciate, and work within, the organisation’s culture, values and behaviours.
- To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
- Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
- All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
- To undertake any other duties as may be reasonably required in the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for an experienced and dedicated Training and Outreach Officer to enhance the delivery of SANE’s volunteer training programs and develop our corporate training initiatives, as well as to foster outreach activities that increase partner participation. This pivotal role focuses on expanding SANE's current corporate training offerings and ensuring high-quality learning opportunities for volunteers. Additionally, the Officer will engage with a broader range of relevant partners, contributing to SANE's mission and impact.
Working closely with the Volunteer Programme Manager and alongside the training team, you will deliver engaging and inclusive training sessions for corporate partners, volunteers and stakeholders, ensuring learning is accessible, impactful and aligned with SANE’s values and objectives.
This is a part-time office-based role, with occasional weekend and evening work as required.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

About Arthritis Action
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for a Community and Events Fundraising Manager to lead Arthritis Action’s community and events fundraising programme, growing income and supporter engagement through innovative campaigns, challenge events, community partnerships and excellent stewardship. The role will identify new opportunities, build long-term relationships with supporters and community groups, and use data and insight to maximise participation, income and impact.
Purpose
This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.
You will lead the development of community fundraising, supporting and inspiring individuals, families and community groups to raise funds for Arthritis Action.
Working collaboratively with colleagues across the Fundraising, Communications and Services Teams, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.
Key Responsibilities – the role will include but not be limited to:
- Lead the community and events fundraising programme, developing and delivering an ambitious annual programme that grows income, participation and supporter engagement.
- Develop and diversify income streams across community fundraising, challenge events, sponsored activities, individual fundraising and third-party events.
- Build strong relationships with community fundraisers and supporters, providing excellent stewardship, motivation and ongoing engagement to maximise lifetime value.
- Identify and develop new fundraising opportunities, including local community groups, schools, clubs, businesses and networks aligned with Arthritis Action’s mission.
- Develop compelling fundraising propositions and supporter materials that inspire individuals and communities to raise funds and champion Arthritis Action.
- Work closely with the Communications Team to promote events, tell powerful supporter stories and increase awareness, engagement and fundraising reach.
- Develop excellent supporter journeys, from initial recruitment and onboarding through to stewardship, recognition and re-engagement, using data and insight to improve retention.
- Measure and evaluate fundraising activity, reporting on income, participation, return on investment and supporter engagement, and using insights to continually improve performance.
- Collaborate across the organisation to ensure community and events fundraising supports Arthritis Action’s wider strategic objectives and increases engagement with people affected by arthritis.
- Representing the Charity at networking events to promote fundraising and meet contacts, travelling as appropriate within London and the rest of the UK.
Other Activities
- Ensure all fundraising activity complies with relevant legislation, regulations, safeguarding requirements and Arthritis Action policies.
- Keeping up to date the parts of the CRM and website relevant to community and events fundraising.
- Undertake other tasks relevant to the level of this position within the organisation.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
- A track record in community and events fundraising - Essential
- Experience of building strong relationships and engaging supporters from a wide range of backgrounds - Essential
- Excellent oral and written communication skills including the ability to write in Plain English for a range of audiences - Essential
- Experience of balancing multiple priorities while maintaining excellent attention to detail - Essential
- Experience of monitoring and evaluating fundraising activity, and managing budgets - Essential
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity - Essential
- Database experience - Desirable
ATTRIBUTES
- Excellent interpersonal skills - Essential
- A self-starter, able to work on own initiative where required - Essential
- Enthusiastic team-player with a can-do attitude - Essential
- Able and willing to travel within the UK - Essential
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Monday 28 September 2026 at the latest.
Interviews will take place in the London office on Monday 5 October 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Veterans Community Occupational Therapist
Location: Remote working
We have two positions available – one based in the North of England and one based in the South of England.
- North: Preferably based in North-West England, including Manchester, Liverpool, Preston, Blackpool and surrounding areas.
- South: Preferably based in Salisbury or the surrounding areas.
We are open to candidates who live further afield, where the location is within a reasonable travelling distance for the community-based requirements of the role.
Both positions involve community-based travel as part of the role, as well as occasional UK-wide travel to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Contract: Permanent
About Us
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.
About the Role
As a Veterans Community Occupational Therapist, you will:
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Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
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Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
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Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
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Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
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Contribute to education, outreach and engagement activity to support the Armed Forces Community.
Please see the job description below for more details about the role.
About the Team
You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across either North or South England.The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.
Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality,diversityand inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with theoptionto upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salarysacrificepension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 18th September 2026
The client requests no contact from agencies or media sales.
ave you been affected by hepatitis B? Could you use your experience to help others?
We are looking for someone with excellent engagement skills, real drive and a passion for helping others to deliver a flagship new health service in North East London. You will use your own experience of hepatitis B to help others access the information, testing, treatment and care they need.
You will:
- Establish strong relationships with health and community service colleagues.
- Build strong working relationships with communities from areas where hepatitis B is common, such as South Asia, Africa, the Caribbean and Eastern Europe.
- Recruit and develop a network of enthusiastic and well-supported volunteers.
Your role will involve patient outreach and engagement, organising and delivering events in community settings and building partnerships with community organisations. This is a frontline role requiring excellent communication and organisational skills. Creativity and innovation welcome!
12-month contract (with possible extension).
Salary: £28,860
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
- 3 days (24 hours) per week (flexible working encouraged, hours spread across several days per week preferred)
- Hybrid working across our Kensington main office and somehome working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time.
- Salary range from £28k to £31k (FTE) depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
- Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments
Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.
This is a crucial role to support our Advice Services team. They are the gatekeepers of our work, being the first point of contact for our clients, most of whom will be struggling and may be both emotionally and physically vulnerable. You may be the first person many of our clients will have spoken to about their issues and being able to put them at ease in a professional, yet warm and friendly manner is incredibly important. You will get to make the first impression of Crosslight and help build trust and engagement from the very start.
The role is varied but will involve handling new client enquiries in person and on the phone, understanding their situations, assessing their needs, booking and coordinating appointments, providing information, and acting as an advocate for the work we do.
About Crosslight
Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference.
Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.
We are of our community and for our community – we are ‘all together’, and we would love for you to join us.
“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member
Visit our website for details of how to apply.
The client requests no contact from agencies or media sales.
Team:Research & Engagement (Philanthropy & Partnerships)
Location:Homebasedwith ad-hoc travel throughout the year
Work pattern:35 hours per week, Monday to Friday
Salary: Up to £45,999.12 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Stewardship & Communications Manager:
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The Philanthropy & Partnerships Communications and Stewardship Manager plays a key role in building strong, lasting relationships between Cats Protection and its most valued supporters.
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Sitting within thePhilanthropy and Partnership’sResearch and Engagement team, you will lead a small team of specialist roles and shape how we communicate, steward and inspire corporate partners, major donors, and trusts and foundations, helping them feel genuinely connected to the difference their support makes for cats.
AbouttheResearchand Engagementteam:
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We sit within the Marketing & Income Generation directorate.
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The Research and Engagement teamsits within Philanthropy and Partnerships andbrings together prospect research,communicationsand events to ensure a coordinated,insight‑ledandsupporter‑centredapproach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Stewardship & Communications Manager:
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Significant experienceinhigh‑valuefundraising communications and/or stewardship, including working with corporate partners, major donors,trustsand foundations.
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Experience of leading or managing specialist communications or stewardship activity, with directline‑managementresponsibility and/or clear functional leadership.
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Proven experience of overseeing the development ofhigh‑qualitydonor communications,propositionsor cases for support.
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Experience of working collaboratively with fundraisers and senior stakeholders in a complex,multi‑disciplinaryorganisation.
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Experience of balancing strategic oversight withhands‑onsupport, qualityassuranceand delivery under pressure.
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service.
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Salary Finance, which empowers you to take control of your financial wellbeing.
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and much more, which you can learn about
Interested?Here’show to apply:
Application closing date: 21st September 2026
Virtual interview date: 29th & 30th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams(will include a task)
3. Final stage interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or toparticipatein the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Urology Foundation is looking for a Trusts and Foundation Manager, to develop and grow income from charitable trusts, foundations, grant giving bodies and public funders. This will include identifying opportunities, developing persuasive cases for support, cultivating meaningful relationships and securing significant grants including multi-year grants for both core work and project-based activities. TUF has a well-established and growing Trusts and Foundations portfolio. It is an important fundraising stream, raising between £600,000 to £1,000,000 annually supporting the delivery of The Urology Foundation’s strategy.
As Trusts and Foundations Manager, you will build and manage a grant giving programme, securing significant gifts from trusts, foundations and other grant-making bodies to support The Urology Foundation’s strategic objectives and £5 million Research Appeal. You will manage existing funder relationships and develop new opportunities while delivering excellent stewardship. A central aspect of this role will involve gathering knowledge and data from a range of sources to identify compelling funding packages in order to create strong cases for support and funding applications. Therefore, an entrepreneurial, pro-active attitude, strong interpersonal skills and a collaborative approach are essential.
The role will suit an experienced fundraiser with a proven track record in growing grant income, successfully managing and delivering grant fundraising programmes and securing five and six figure gifts. A self-starter with an interest in research and / or urology, the ideal candidate will use initiative and work collaboratively with colleagues across the organisation and stakeholders to secure income and support the delivery of TUF’s work.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.
The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.
Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.
Key Responsibilities
Management of local sites to ensure all services are available.
- Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
- Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
- Identify resource gaps, operational risks and service pressures, implementing solutions to maintain service delivery and performance.
- Build and maintain strong relationships with local authorities, housing providers, community organisations and partner agencies, representing Toynbee Hall at meetings, networking events and community engagement activities to strengthen referral pathways.
Line management of a team to ensure objectives are set and met
- Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
- Conduct regular one-to-one supervision, team meetings and performance reviews providing constructive feedback and clear expectations.
- Coach, mentor and develop staff, identifying learning and development needs supporting career progression and fostering a culture of continuous improvement.
- Provide technical guidance and support on complex debt advice cases, ensuring advisers deliver accurate, compliant and client-centred advice.
Ensure compliance and the quality of advice required are achieved
- Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
- Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
- Analyse service performance and management information, identifying trends, risks and areas requiring action, and provide recommendations to the Head of Debt and Money.
- Ensure case files meet all quality assurance, audit and contractual standards.
- Manage and respond to complaints relating to debt advice service delivery in line with Toynbee Hall’s complaints procedure, ensuring appropriate investigation, timely resolution and that learning is used to improve service delivery.
Essential Criteria
Experience and Skills
- Significant experience of managing frontline advice services and managing highperforming teams to achieve service, quality and performance objectives.
- Demonstrable experience of line management, including supervision, performance management, coaching, mentoring and staff development, including effectively addressing underperformance.
- Experience of delivering regulated debt advice services and having management responsibility for maintaining high standards of quality, compliance and client care. • Proven ability to provide technical guidance and appropriate support on complex debt advice cases, working within agreed technical supervision and escalation arrangements.
- Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering FCA-regulated debt advice and supporting the quality and development of debt advice practice.
Communication and Interpersonal Skills
- Excellent leadership, communication and interpersonal skills, with the ability to
inspire and motivate others. - Ability to build positive relationships with colleagues, partners, funders and external
stakeholders. - Excellent written and verbal communication skills.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Healthcare Cash Plan
- Perk Box
Further information
We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Applicants must have the right to work in the UK.
Please refer to the attached job description for more details
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey.
Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients.
You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs.
We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey.
Location: Frimley Park Hospital, Guildford
Salary: £32,680
Hours: 35 hours per week
Contract: type: Permanent
Key responsibilities:
Leadership and Operational Management
- Provide day-to-day leadership and operational oversight of the Liaison and Diversion team.
- Support the recruitment, induction and development of staff and volunteers.
- Conduct regular supervision, appraisal and performance reviews for team members.
- Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment.
- Provide management cover and deputise for the Catalyst Senior Manager when required.
- Lead team meetings and case discussions.
- Support the implementation of organisational policies, procedures and best practice guidance.
- Monitor staffing capacity and workload allocation to ensure safe and effective service delivery.
Clinical and Case Management
- Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management.
- Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability.
- Formulate support and risk management plans.
- Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures.
- Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services.
- Promote recovery-focused and trauma-informed practice across the service.
- Ensure service users are supported to engage effectively with criminal justice processes and community services
Partnership and Stakeholder Engagement
- Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners.
- Represent Catalyst and the Liaison and Diversion Service at internal and external meetings.
- Promote integrated working across health, criminal justice and community services.
- Support the development of pathways that improve outcomes for vulnerable individuals.
- Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements.
- Act as a key contact for partner agencies and support the resolution of operational challenges
Service Development and Quality Improvement
- Support the Catalyst and SABP Service Managers in developing and improving service delivery.
- Contribute to service reviews and quality improvement projects.
- Identify gaps in local provision and support the development of new partnerships and initiatives.
- Promote innovation and evidence-based practice across the service.
- Participate in contract monitoring and performance reporting processes.
- Support the development of community resources that enhance recovery, diversion and social inclusion
Performance and Governance
- Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved.
- Ensure accurate and timely recording of client information on case management systems
- Carrying out service audits, and following thought to ensure all requirements are met.
- Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements.
- Prepare reports, performance information and outcome data as required.
- Ensure all team members maintain accurate case records and complete mandatory training requirements.
- Contribute to risk management and incident reporting processes
About the organisation
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
Essential:
- Minimum of 3 years’ experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour.
- Experience of providing supervision, mentoring or line management to staff.
- Experience of working in partnership with multiple agencies and services.
- Experience of managing complex and high-risk cases.
- Knowledge of mental health, substance misuse and social vulnerabilities.
- Understanding of safeguarding legislation and practice.
- Knowledge of risk assessment and risk management.
- Good understanding of information governance, consent, confidentiality and GDPR.
- Understanding of trauma-informed and recovery-focused approaches.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to build and maintain effective partnerships.
- Ability to analyse complex information and make sound decisions.
- Ability to manage competing priorities and workloads.
- Strong report-writing and record-keeping skills.
- Competent in Microsoft Office and electronic case management systems.
- Demonstrates integrity, accountability and professionalism.
- Committed to social inclusion and reducing inequalities.
- Able to work independently and as part of a multidisciplinary team.
- Resilient and adaptable in challenging situations.
- Committed to continuous learning and professional development.
Desirable:
- Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field.
- Leadership or management qualification.
- Understanding of the Liaison and Diversion model and criminal justice pathways
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
We welcome requests for reasonable adjustments at any stage of the process.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Join Terrence Higgins Trust and help protect the trust that underpins everything we do. As our Information Governance & Fundraising Compliance Manager, you'll lead on data protection, governance and fundraising compliance, helping colleagues turn complex regulations into practical action that safeguards supporters, service users and income.
We're looking for someone who can turn complex regulations into practical solutions, build strong relationships across teams, and influence good decision-making at every level of the organisation. Whether your background is in information governance, data protection or compliance, you'll have the chance to make a visible impact, shape policy and practice, and embed a culture where trust, transparency and compliance enable great fundraising and even greater outcomes. Flexible, part-time (21 hours per week) and based in London, Brighton or Glasgow, this is a role with purpose, variety and influence.
If you're a compliance professional who enjoys solving problems, building relationships and making a tangible impact, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Come and join our team!
We are looking for an exceptional individual(s) to join our busy team at LimeCulture, the UK’s leading sexual violence training and consultancy organisation.
LimeCulture has extensive experience of supporting sexual violence service providers and commissioners to deliver safe, effective, and survivor-centred services. We work collaboratively with organisations to strengthen coordination, address gaps in provision, and embed trauma-informed practices. Our support includes independent service reviews and evaluations, delivery of specialist training, and consultancy support to drive meaningful, sustainable improvements.
As the UK’s leading provider of training for Independent Sexual Violence Advisers (ISVAs), we deliver accredited development and continued professional development (CPD) programmes that build confidence, competence, and capability across this specialist workforce.
We are seeking a National ISVA Coordinator(s). The postholder(s) will provide an initial point of contact, undertake initial risk and needs assessment, provide trauma-informed information and support, and coordinate onward referral and handover to appropriate local ISVA and specialist services.
A key focus of the role will be providing initial support to adult and child survivors affected by group-based child sexual abuse and exploitation (GBCSAE), as well as other forms of sexual violence. The role will involve working effectively with police and other agencies, helping individuals navigate complex review, criminal justice and support pathways, while promoting choice, control and informed decision-making.
The role is a national coordination function and is not intended to replace ongoing local ISVA casework where appropriate local provision is available.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Manager
JOB DESCRIPTION
Salary
£39,152 - £39,862 (NJC SCP 28-29, pro-rated for part time). Pay rise pending.
(actual salary, £31,320 - £31,890 pe
Hours
30 hours per week, with potential to increase in line with the needs of the organisation.
Location
BYH, Stapleford, Nottinghamshire
Responsible to
Chair of the Board of Trustees
About Broxtowe Youth Homelessness
Broxtowe Youth Homelessness (BYH) is a small, well-established charity supporting young people aged 16–25 who are homeless or at risk of homelessness across Nottinghamshire and Derbyshire. Our practical, person-centred approach helps young people move towards greater stability, independence and opportunity.
With four years of funding secured from The National Lottery Community Fund, BYH is entering an exciting period of development, including a rebrand and transition to an incorporated charity. Our new Director will play a key role in leading us through this change, strengthening partnerships, developing new opportunities and helping shape the future of a small charity with real potential to grow its impact.
Strategic Leadership and Organisational Development
- Provide effective leadership and direction for BYH, working closely with the Board of Trustees to develop and deliver its vision, strategy and development plans.
- Identify opportunities for the charity to grow its impact, develop new services and respond to emerging local need.
- Ensure BYH remains a responsive, sustainable and well-managed organisation.
- Support the Board of Trustees with clear, timely information and advice to enable effective decision-making.
People and Culture
- Lead, motivate and develop a committed staff and volunteer team.
- Foster a positive, inclusive and supportive culture in which people feel valued and able to do their best work.
- Manage recruitment, induction, supervision, appraisals and professional development.
- Ensure staffing and resources are effectively deployed to meet organisational priorities.
Service Quality and Safeguarding
- Oversee the effective delivery and development of BYH's services, ensuring they are high quality, accessible, responsive and person-centred.
- Ensure the voice, experience and needs of young people inform service development and improvement.
- Lead on quality assurance, monitoring and evaluation, using evidence, outcomes and feedback to demonstrate impact and improve services.
- Act as the Designated Safeguarding Lead, ensuring robust safeguarding practice, policies and procedures are effectively implemented across the organisation.
Finance, Funding and Sustainability
- Work with the Finance Officer, Treasurer and Board of Trustees to maintain strong financial management and effective financial controls.
- Contribute to organisational budgeting, financial planning and long-term sustainability.
- Lead on identifying and pursuing appropriate funding opportunities, including grants, partnerships and commissioned services.
- Develop high-quality funding applications and ensure successful projects are effectively managed and reported.
Partnerships, Influence and Profile
- Develop and strengthen effective multi-agency partnerships with statutory, voluntary and community sector organisations.
- Act as an ambassador of BYH at local, regional and national meetings, networks and forums.
- Chair and coordinate the South Nottinghamshire Interagency Forum.
- Raise the profile of BYH and promote its work, achievements and impact.
Governance, Compliance and Risk
- Work collaboratively with the Board of Trustees to ensure effective governance, risk management and accountability.
- Ensure BYH's policies, procedures and practices are regularly reviewed and comply with relevant legislation and good practice.
- Maintain BYH's status as a recognised AIM Qualifications Centre.
- Ensure appropriate health, safety and regulatory arrangements are in place across the organisation.
Equality, Diversity and Inclusion
- Champion equality, diversity and inclusion across BYH.
- Ensure our services and working environment are welcoming, accessible and respectful to all.
- Promote a culture that recognises the dignity, strengths and potential of every young person.
For full details of the role and responsibilities, please refer to the attached Job Description.
The client requests no contact from agencies or media sales.
Help transform mental health support in Sutton while building something truly special.
Use your fundraising talent to make a lasting difference to thousands of local people and help shape the future of a pioneering mental health charity.
Part-time Community based Fundraising Manager 2 days pw
Salary £35k pro rata
About us
For nearly 30 years Sutton Mental Health Foundation has been a refuge for people in Sutton, Surrey, whose mental health has had an impact on their lives. Over this time, the Foundation has helped thousands of people navigate their way through their mental health challenges and in 2025 we saw an 18% increase in demand for our services.
From our unique and pioneering centre in the London Borough of Sutton, we provide a wide array of services aimed at promoting mental wellbeing, resilience and recovery from mental distress and ultimately, keeping people safe. Sutton Mental Health Foundation provides a place where people can feel safe and supported in tackling their mental health challenges and we provide these services 365 days a year.
Our crucial work
The Foundation is a hidden gem of innovation, with a pioneering ‘Intentional Peer Support’ approach at its heart, which trains former and current service users to provide support to individuals facing similar mental health challenges to those they have faced themselves. The first contact from local people experiencing severe anxiety or distress often comes through telephone calls or through our Crisis Café, which operates every evening in person from 6.30pm to 11.00 pm, 365 days a year, and on the phone or on- line at other times. This is where people can receive support and learn about the range of support options the Foundation provides.
Our counselling service can help local people tackle a wide range of issues affecting their mental health.
Our Belmont Connect service is a place to socialise, meet new people and receive support in a friendly and relaxed atmosphere. You can also join one of our classes or drop-in sessions. These may be art-based, music-themed, or centred around activities such as gardening. We aim to offer a range of weekly activities that cater to different interests and encourage social connection and wellbeing. In the winter our In Your Corner Sunday service offers lunches from midday onwards, and we have year round specialist support sessions such as the Sutton Hearing Voices Group, which help individuals explore different ways to deal with hearing voices.
We have been very successful in securing funding for our work from the local authority and from our local NHS Trust, but we have now reached a point where we want to raise new funds to innovate and expand our services, hence creating this new role of Community Fundraising Manager.
Job specification and description
We are looking for a local, ideally Sutton based, dynamic, confident and experienced Fundraising Manager to join our team who has a great track record of increasing unrestricted income in the third sector. We are particularly looking for someone who can build great networks in the Sutton area.
Fundraising Manager salary: £35,000 FTE (£14,000 per annum, pro rata for a 15 hour working week)
Report to: CEO
Hours:15 hours pw
Term: one-year contract initially
Location: London Borough of Sutton based at Sutton Mental Health Foundation in Belmont
Annual leave: 11.2 days per annum
Please see the Job Description for Key responsibilities and Person Specification.
The client requests no contact from agencies or media sales.




