Services manager jobs
Our Vacancy
Join Peabody’s Hackney Mental Health Services and make a real difference. You’ll provide high-quality support to people with a history of serious mental illness, helping them live independently and thrive.
What You’ll Do
Work collaboratively with customers to promote recovery, build life skills, and support access to housing, income, and wellbeing. You’ll deliver person-centred, trauma-informed care and help customers achieve their goals.
What You’ll Bring
- A genuine passion for delivering excellent customer service
- Kindness, empathy, and an appreciation for diversity
- Experience in support planning and risk assessment
- Understanding of mental health best practices and safeguarding
- Confidence working with people with a Dual Diagnosis, meaning a mental health condition and a substance use disorder at the same time
- Knowledge and experience of the Recovery Model and Trauma-Informed Care
Why Join Us
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 25 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- Four times salary life assurance
- Up to 10 percent pension contribution
Please read before applying
- Interviews will be ongoing and in person at our Prout Road location, no later then 4th August.
- You must have the right to work in the UK, as we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
- We have full time and part time options available, please make sure to advise in your personal statement which option you're interested in.
If this sounds right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Are you an experienced public affairs professional who wants to help shape policy that improves the lives of seriously ill children and their families?
Great Ormond Street Hospital Charity is building a new policy and advocacy function, and we're looking for a Senior Public Affairs Manager to play a central role in its development.
Working alongside our recently appointed Head of Policy, you'll help establish how we influence government, Parliament and the wider health system building relationships, shaping campaigns and ensuring the voices of children, young people and families are heard where it matters most.
This is a unique opportunity to help define a new role within an evolving team. You'll have the freedom to shape our approach, influence organisational priorities and build strong partnerships across Westminster, government, the health sector and the charity community. If you're looking for a role where you can genuinely make your mark, we'd love to hear from you.
Salary
The salary for this role is £50,534 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead GOSH Charity's parliamentary affairs activity, building trusted relationships with MPs, Peers, APPGs and parliamentary committees to progress our policy priorities.
- Develop and deliver public affairs strategies that influence policy and improve outcomes for seriously ill children and their families.
- Build productive relationships with senior stakeholders across government, arm's-length bodies, charities and the health sector.
- Lead the development of high-quality parliamentary briefings, consultation responses and policy engagement materials.
- Work across fundraising, communications and marketing teams to deliver campaigns that engage supporters and strengthen our policy influence.
- Represent GOSH Charity externally, building our profile and ensuring our voice is heard in key policy discussions.
- Help shape and develop our new policy function, identifying opportunities to strengthen our influencing approach as the team grows.
Skills, Knowledge and Expertise
- Significant experience delivering successful public affairs or parliamentary engagement programmes.
- Strong understanding of how Parliament, government and policy-making processes work, with experience influencing at different stages of policy development.
- Experience developing policy campaigns and engaging supporters or external stakeholders to influence change.
- Excellent relationship-building skills, with the confidence to work with senior political, governmental and sector stakeholders.
- Outstanding written and verbal communication skills, including producing high-quality briefings for senior audiences.
- Strong strategic thinking and political judgement, with the ability to identify opportunities and navigate complex stakeholder environments.
- A collaborative approach, with the ability to influence across teams and bring people together around shared objectives.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant.
This role is central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work in HMP Northumberland as well as a range of community‑based projects regionally, and occasionally nationally. Some projects will require significant travel, so flexibility is essential.
This role involves independent travel to multiple sites each week – therefore a valid UK driving licence and access to a reliable vehicle would be significantly beneficial for this role. You must be off prison licence or community sentence to apply, as this role is subject to HMPPS clearance, and you will be required to draw keys.
Terms & Conditions
- Part-time
- Permanent
- £27k- £30k depending on experience (pro-rata)
- Bank holidays plus 25 days holiday (pro-rata)
- You must be off community order / prison license
- Probationary period: Six months
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
We are looking for a passionate and dedicated individual to join the Poppyscotland as a Poppy Appeal Manager for North West Scotland. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the National Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing Poppyscotland in your local community and engaging with key stakeholders.
You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of Poppyscotland, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.
This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential, we’re really looking for someone who is committed to the cause and excited to connect with others.
At Poppyscotland, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be expected to travel regularly in the course of your work including regularly round North West Scotland. You will be contracted to your home address, where you will be expected to work, when not travelling. Occasional travel outside the county will be required, including overnight stays (typically 1–2 nights per year) to attend training or conferences. Please be aware a full UK driving licence is required for this role.
Providing a supporting statement is optional. If you decide to include one, it’s a helpful way to show how your background, whether through previous roles or transferable skills that connects with the key parts of this role. You might want to highlight things like working with budgets, building positive relationships, and juggling multiple priorities. Please also note that due to the nature of this role, we do not expect leave to be taken during the months of October and November unless in exceptional circumstances.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 10%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
At SSE, finance isn't a back-office function — it's central to everything we do. Every pound we manage connects directly to our mission: supporting social entrepreneurs to change their communities for the better.
Our finance team is small, close-knit, and genuinely hands-on. We manage income from a wide range of funders — from major institutions through to smaller, place based partners — alongside distributing millions of pounds in grants directly to the social entrepreneurs we exist to serve.
The work is varied, meaningful, and never dull. Because we manage everything in-house, you genuinely own your work end to end — from coding invoices and uploading forecasts into Business Central, to presenting financial insight to our Senior Management Team and steering us through external audit.
We're a team that performs well but we never stand still and welcome people spotting a better way of doing something. If you want to embed smarter technology, automate a clunky process, we always welcome fresh thinking
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Join a growing Therapeutic service supporting children, young people and families.
Link Adoption & Family Support Service provides therapeutic support services for children, young people, and families across the UK. Much of our work is focused within adoption services, supporting adoptive families, children, and young people who have been adopted. We also provide therapeutic services to Special Guardians, kinship carers, and foster carers.
More recently, we have expanded our provision to support wider communities through partnerships with Barnardo's projects, health authorities, charities and voluntary sector organisations. Services are delivered both face-to-face and virtually across the UK.
We are seeking an experienced and passionate Therapeutic Social Worker to join our dynamic therapeutic services team.
This is an exciting opportunity for a qualified Social Worker to play a key role in coordinating therapeutic interventions that make a meaningful difference to the lives of children and families.
Working within a trauma-informed and attachment-focused service, you will manage referrals from initial enquiry through to case closure, ensuring children and families receive timely, appropriate support. You will work collaboratively with therapists, commissioners, local authorities, and families to coordinate high-quality therapeutic interventions and help achieve positive outcomes.
The successful candidate will:
- Lead the assessment, planning and case management of therapeutic support packages, coordinating referrals from enquiry to closure and ensuring children, young people and families receive tailored, child-centred interventions.
- Provide safeguarding leadership, by assessing and managing risk, responding to safeguarding concerns, participating in the safeguarding duty rota and ensuring compliance with safeguarding policies and procedures.
- Offer professional consultation and support to therapists and practitioners, offering guidance on case management, safeguarding, risk management and best practice, contributing to quality assurance and continuous professional development.
- Build and maintain effective partnerships with families, social workers, health professionals and partner agencies, acting as a key point of contact and ensuring collaborative, outcome-focused service delivery.
- Develop and maintain relationships with commissioners and referral partners, providing outcome reports, attending review meetings and identifying opportunities to enhance service delivery and grow referrals.
- Contribute to the growth and development of the service by identifying and delivering new service opportunities, leading improvement initiatives, supporting business development, and deputising for the Practice Manager when required.
This is a hybrid role, primarily home-based with occasional travel for training, team meetings and service-related activities. The successful candidate will become an integral member of our multi-disciplinary team, working collaboratively to deliver high-quality therapeutic services to children, young people and families.
About You
We are looking for someone who has:
- Professional Social Work qualification and registration.
- Experience of safeguarding practice and risk assessment.
- Additional training or qualifications in therapeutic practice, trauma informed approaches, attachment, adoption support, or related areas would be desirable.
- Experience within adoption, fostering, kinship care, Special Guardianship, or related children's services would be desirable.
- Excellent assessment and analytical skills.
- Strong organisational and case management abilities.
- Ability to manage a complex caseload and competing priorities.
- Excellent written and verbal communication skills.
- Strong relationship-building and stakeholder engagement skills.
If you are passionate about therapeutic social work and want to work in a role that combines safeguarding, relationship-building, service development, and therapeutic coordination, we'd love to hear from you.
Additional Information
You must demonstrate within your application how you currently use, or have previously used, the skills outlined above and within the Job Description and Person Specification. This may be through employment or other relevant experience. Applications should demonstrate an understanding of the context and demands of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The client requests no contact from agencies or media sales.
In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and strategy. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Service Designer
Location: Bromley
Salary: £250 per day
Vacancy Type: Contractor – Short-Term Project (1–2 days per week over 6 months)
About us:
Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities.
We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change.
About the role:
We’re looking for a Service Designer to help us develop a new corporate-facing offer as part of our growing partnerships and corporate services.
This is a hands-on opportunity to shape a clear, scalable product or service that can be delivered to organisations, building on our existing workshops, training and engagement activity.
What you’ll do:
- Design and structure a new service offering for organisations
- Package existing activity into a clear, deliverable format
- Develop templates and presentation decks to support delivery
- Define how the service can be delivered consistently at scale
- Work with the team to test and refine the offer
Project details:
- £250 per day
- Approx. 1–2 days per week over 6 months
- Estimated total £6,500–£13,000 (depending on final scope)
- Remotely based
Equity, Diversity and Inclusion
Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.
How to Apply
We want to ensure the right person for the team, so please don’t allow imposter syndrome to get in the way of applying. If you think you would be a great fit, we’d love to hear from you, even if you don’t meet every requirement.
If you’re interested in applying, please click apply, where you will be redirected to our website. We will outline what we need from you there.
We look forward to hearing from you.
Freelands Foundation is looking for a HR Manager to deliver and oversee Freelands Foundation’s people strategy to enable the Foundation to achieve its ambitious strategic objectives. This role will play a pivotal part in supporting the scaling of the Foundation over the next few years, including a major capital project for our Errol Street building, a significant expansion of key programmes, and reaching new audiences for our work.
As the HR Manager, the role will deliver and oversee people management practices and policies covering the whole employee journey, ensuring that HR practices align with Freelands Foundation’s values and enable the organisation to scale with our ambitions. This opportunity is perfect for an HR generalist who is keen to directly deliver and support best practice HR at process, policy and strategic levels.
We are looking for someone who has substantial experience of supporting employees and senior managers in effective people management processes within a small to medium-sized organisation, excellent interpersonal communication and influencing skills, and strong support for our mission to champion art education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About BeyondAutism
BeyondAutism is a leading UK charity dedicated to empowering autistic children and young adults through specialist education, training and support services. Our vision is a world where every autistic learner belongs, succeeds and shapes their own future.
Founded by parents in 2000, we provide specialist education from Early Years through Post-19, alongside outreach, training and innovative support services. We are passionate about creating opportunities for autistic people to achieve greater independence, choice and quality of life.
The Role
We're looking for an experienced and ambitious Philanthropy & Partnerships Manager to lead the growth of our voluntary income and strategic partnerships.
Reporting to the Head of Marketing, Communications and Fundraising, you'll develop and manage income from trusts and foundations, major donors, corporate partnerships and legacy giving. You'll also build long-term relationships with supporters and partners while helping deliver our Fundraising Strategy 2030.
This is an exciting opportunity for someone who enjoys building meaningful relationships, identifying new funding opportunities and making a genuine impact within a growing charity.
Key Responsibilities
- Develop and manage a pipeline of trusts, foundations, major donors, corporate partners and legacy prospects.
- Secure funding through high-quality grant applications, proposals and funding reports.
- Build and maintain relationships with funders, supporters and strategic partners.
- Identify new income opportunities aligned to BeyondAutism's mission.
- Represent BeyondAutism at networking events, meetings and fundraising opportunities.
- Work collaboratively with colleagues, Trustees and senior leaders to develop compelling cases for support.
- Line manage and support the Fundraising Officer.
- Maintain accurate CRM records, fundraising reporting and income forecasting.
- Ensure fundraising activities comply with GDPR and fundraising regulations.
About You
Essential
- Proven success securing income from trusts and foundations.
- Experience developing fundraising pipelines and managing prospect portfolios.
- Strong bid writing, proposal writing and reporting skills.
- Experience building relationships with funders, supporters or external stakeholders.
- Experience working towards income targets and fundraising KPIs.
- Excellent written and verbal communication skills.
- Experience using CRM systems to manage fundraising activity.
- Strong organisational and project management skills.
- Confident using Microsoft Office.
Desirable
- Experience in major donor fundraising.
- Corporate partnership development experience.
- Legacy fundraising or individual giving experience.
- Previous line management experience.
- Knowledge of fundraising regulations and GDPR.
- Experience working within the charity, education, disability, health or social impact sectors.
- Commercial awareness and the ability to identify new funding opportunities.
What We Offer
- Hybrid and flexible working
- Competitive pension scheme
- Continuing Professional Development (CPD)
- Professional membership fee reimbursement
- Employee Assistance Programme
- Onsite counselling support
- Perkbox employee benefits platform
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Referral Scheme
Safeguarding
BeyondAutism is committed to safeguarding and promoting the welfare of children and young adults. The successful applicant will be required to undertake an enhanced DBS check.
Equality, Diversity & Inclusion
BeyondAutism is proud to be an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Apply Now
To apply, please submit your CV and a covering letter outlining your suitability for the role.
If you'd like an informal conversation about the position before applying, we'd be delighted to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Worker -NDP Navigation Service
Salary £24,000 FTE, 35 hours per week, 6.6 weeks holiday
Remote working with some travel to events across West Sussex
(We are open to discuss some flexibilty in hours if a suitable candidate isnt able to work the full 35 hours pw)
Are you passionate about supporting parent-carers of children and young people with ADHD, Autism and other neurodivergent conditions?
We have an exciting opportunity for someone to join our rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated support worker to join our NDP Navigation Service
Working within the Outreach & Training team to provide information, advice, signposting, training and support to parents and carers of children and young people on the West Sussex Neurodevelopmental Pathway (NDP) who have been referred into the service.
Person Specification (essential):
Knowledge
• Extensive knowledge and/or experience of the challenges faced by parent-carers and children and young people on the neurodevelopmental pathway
• Extensive knowledge and/or experience of ADHD, Autism and other neurodivergent conditions
• Working knowledge of the local SEND community in West Sussex
Experience
•Experience of either advice giving preferably gained in the voluntary or statutory sector or experience of casework support preferably gained working with families of neurodivergent children
• Experience of working with parent-carers and families of neurodivergent children
• Experience of undertaking outreach to disadvantaged communities
• Experience of using MS Office including SharePoint, Excel and Microsoft Teams
Please see attached job description for further details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Activiely interviewing as suitable applications are received
Applicants must have the right to work in the UK
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: : £40,000 pa (Pro rata for part time work)
Hours: Part-time – 4 days per week
Location: Richmond upon Thames (Hybrid working available)
Contract: 12-month fixed-term (with intention to extend, subject to funding)
About the Role
OneRichmond is seeking an experienced and motivated Philanthropy and Partnerships Manager to support the Director in developing and delivering our philanthropy and partnerships strategy.
You will play a key role in identifying, cultivating and securing support from businesses, philanthropists and strategic partners to generate income, unlock new opportunities and strengthen OneRichmond’s impact across the borough.
This is a hands-on, relationship-driven role working closely with the Director, Board and key stakeholders across the public, private and voluntary sectors.
Key Responsibilities
- Support the Director in delivering OneRichmond’s philanthropy and partnerships strategy
- Build and manage relationships with major donors, philanthropists and businesses
- Secure financial and in-kind support from new and existing partners
- Develop compelling proposals, presentations and partnership agreements
- Manage the partnerships pipeline and CRM system
- Track, evaluate and report on partnership impact
- Represent OneRichmond at events and stakeholder meetings
- Work with senior stakeholders to develop new partnership opportunities
About You
You will be an experienced partnership, fundraising or business development professional with a strong track record of building relationships and securing investment.
You will bring:
- Experience in philanthropy, corporate partnerships or business development
- Proven success in securing income or in-kind support
- Strong relationship-building and influencing skills
- Excellent communication and proposal-writing ability
- Strong organisational and CRM management experience
- A proactive, entrepreneurial approach
- Commitment to improving local communities
What We Offer
- Competitive salary (pro rata)
- 25 days’ annual leave (pro rata), plus Bank Holidays
- Flexible and hybrid working
- Modern offices in Richmond
- Employer pension contribution
- Learning and development opportunities
- Supportive, inclusive working culture
- Opportunity to shape a growing organisation
- High-level stakeholder engagement across sectors
Apply
If you are passionate about building partnerships that create lasting social impact, we would love to hear from you.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Quality Manager to join our Central Service Team located in our head office in Islington.
£48,000.00 per annum, working 35 hours per week.
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Quality Manager will join Look Ahead at an exciting stage in the evolution of our quality management approach. We have recently refreshed our Quality Management System, moving beyond assurance to a more proactive model focused on continuous improvement. This approach is reshaping how quality is delivered across our organisation and influencing the wider sector.
The role plays a key part in ensuring the delivery of safe, effective, and high-quality services across Look Ahead Group.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Support the successful delivery of the Quality Management System (QMS) across Look Ahead services, ensuring consistency, compliance, and continuous improvement.
- Lead and manage responsibilities in the delivery of the Quality Team Strategy and Vision
About you:
- Strong interpersonal and communication skills, both written and verbal, with the ability to engage and
- influence confidently across all levels
- Excellent analytical ability and attention to detail, able to interpret complex information from multiple
What you'll bring:
Essential:
- Experience of working across one or more of Look Ahead's customer groups and supporting service delivery
- Training in quality assurance or equivalent experience
- Knowledge of quality improvement principles
Desirable
- Experience of working within a Positive Behaviour Support framework or trauma-informed practice
Must be able to attend Interview date: Tuesday 27th July which will take place at one of our services not head office
There will be a pre-assessment task
A personal statement needs to be completed and send to Selina Hossain, .
The personal statement needs to include the following:
- Describe your knowledge and experience of working with regulatory frameworks (CQC or Ofsted)
- Describe a significant piece of work or time where you identified a quality issue and contributed to improvement
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Make a difference through evidence, policy, research and campaigning
Citizens Advice Newcastle is seeking an enthusiastic and experienced Research and Campaigns Manager funded by Millfield House Foundation, to lead our research, policy and campaigning work. The role exists to ensure that the experiences of our clients are used to influence local, regional and national policy and practice, helping tackle poverty, inequality, discrimination and unfair treatment.
Working closely with colleagues, volunteers, clients and external partners, you will gather and analyse evidence, identify emerging issues affecting local people, and develop campaigns that bring about positive change. You will represent Citizens Advice Newcastle within the Citizens Advice network and with stakeholders including local authorities, MPs, universities, NHS organisations and voluntary sector partners.
The client requests no contact from agencies or media sales.
The National Gallery is looking for a Technical Project Lead to drive the delivery of two transformative, multi‑million‑pound projects: a state of the art Research Centre and a landmark new wing.
You will lead the technical oversight of complex MEP building services for a new Research Centre and a major new public wing, ensuring high-quality, sustainable, and compliant design delivery within a historic, publicly accessible environment.
For more details and to apply please go directly to The National Gallery website.