378 Supporter database manager jobs
Hybrid between home and Poole - minimum 2 days a week in Poole with regular travel to region
Ref: 21883
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We're looking for an experienced and ambitious Trusts and Grants Manager to join our Trusts and Grants team to manage and expand a portfolio of prospects and Grantmakers to help raise funds for our lifesaving work. This will be a full-time, permanent post. Securing funds from Trusts and Grantmakers will help equip, train and protect our extraordinary voluntary lifesaving crews and lifeguards so that they can do what they need to do to save lives at sea.
Your role
You will work as part of a supportive and collaborative team to help develop and steward a portfolio of Trusts, largely in Wales, the West of the UK and Ireland, building sustainable long-term relationships with Trust supporters to help meet and exceed the team’s financial targets and deliver our Trust fundraising strategy. You will:
- Provide excellent stewardship to the Trusts on your portfolio, carefully crafting ‘stand-out’ grant applications and impact reports with detailed budgets and timelines that clearly demonstrate to funders the impact of their donations.
- Through intelligent relationship management, develop an in-depth understanding of each of your Trusts, exploring their needs and motivation to ensure you build long-term, strategic relationships.
- Expand your portfolio of Trust supporters by carefully researching and identifying new funders and finding creative ways to make new approaches and open doors to new prospects.
- Develop excellent relationships with stakeholders across the RNLI, working collaboratively with project and finance managers to identify and package RNLI projects to find a creative best fit with Trust objectives.
- Use RNLI engagement opportunities, key anniversaries, station events and peer connections to find creative ways to keep funders engaged and excited about our work, inspiring them to continue to give.
- Develop excellent relationships with your regional colleagues and internal stakeholders to understand their needs, keep abreast of potential funding opportunities and ensure a collaborative, joined-up approach to your donor management.
- Share your networks, skills, knowledge and experience with your colleagues in the Trusts and Grants team and support your teammates by leading on specific project themes and areas of expertise.
- Maintain excellent record-keeping to ensure accurate and timely grant management and reporting in line with grant agreements, internal policies and processes, GDPR and Third Sector accounting good practice.
About you
We are looking for a passionate and resilient Trusts and Grants Manager with:
- Good experience of managing a donor portfolio including prospecting for six-figure gifts and managing large, complex donor relationships in a Trust fundraising environment or very similar discipline.
- Natural writing skills and an ability to craft and adapt creative, engaging and concise fundraising proposals and targeted impact reports.
- An unswerving attention to detail.
- An understanding of how to work with project managers to identify funding packages that will match your Trusts’ objectives and motivations, with a knack for simplifying complex project information and presenting it in accessible way in funding applications.
- High emotional intelligence and strong, confident communication skills with good experience in building internal and external relationships at all levels, including Directors, Trustees and high-level donors.
- Good personal resilience, with a positive, solution-focused attitude, confident to work both as part of a team or autonomously and a good understanding of when to escalate risk.
- An ability to think strategically with awareness of the challenges and opportunities in the current trust fundraising environment.
- Comfort using a client database, spreadsheets, financial reporting and managing your own income pipeline.
- Excellent organisational skills with an understanding of the importance of good record-keeping.
If you are an ambitious and passionate Trust fundraiser who enjoys relationship building, writing persuasively and the challenge of prospecting for new business and would like to join us in our mission of saving lives at sea, we would love you to hear from you. Please apply via the button shown.
Closing date: 4 October 2026.
Interview dates: 13 - 14 October 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This exciting new role offers the right candidate the opportunity to lead LBWP's new innovative training and development programme enabling ex-service users to develop the skills to become frontline workers and progress into employment.
The Programme Manager is responsible for developing and implementing the programme which will run over three years, supporting several cohorts of trainees, working with internal staff and external consultants to deliver the training programme and ensuring all aspects of the programme meet the trainees' needs.
Essential skilss and experience include:
- Significant experience of managing complex programmes involving service users within a charity or similar
- Experience of supporting and/or directly line managing women from the Global majority with lived experience, sensitively and safely
- Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
- Experience of developing and implementing new programmes, including new systems, processes, internal and external communications, building positive internal and external partnerships
- Experience of developing qualitative and quantative monitoring systems and effectively implementing themation and meeting deadlines
London Black Women's Project is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. We work across London in partnership with London boroughs, the specialist women's DV sector, funders and community services to provide holistic wraparound support and advice.
Please download the job description and person specification and provide your CV and a covering letter that provides examples of how you meet the person specification criteria marked 'CV/CL'.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
Job Title: Church Engagement and Events Officer
Responsible to: Senior Fundraising Manager
Salary: £29,706 – £31,908
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time – 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu. The post involves up to 20% travel within Britain and Ireland.Permanent contract.
The package also includes
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8% employer contribution to a pension
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
USPG is the Anglican mission agency that partners with churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
The Job
Reporting to the Senior Fundraising Manager, this role sits within the Communications, Engagement and Fundraising team. The Church Engagement and Events Officer will play a key role in building relationships with churches, supporters and volunteers across Britain, Ireland and Europe, helping them engage more deeply with USPG's vision and mission.
You will lead the planning and delivery of USPG's events programme, including the USPG Conference, Founder's Day, In Conversation Dinners and the annual Carol Service, as well as supporting the organisation's presence at festivals, synods and other national events. Working closely with colleagues across the organisation, you will help create inspiring and engaging experiences that raise awareness of USPG's global mission.
As the first point of contact for many church supporters, you will provide excellent stewardship, support and resources that inspire churches and communities to engage through prayer, giving and action. You will also contribute to the development of USPG's church engagement activity, helping to strengthen supporter relationships and increase engagement across the church year.
About You
You are a confident and proactive relationship builder with experience in planning events and working with churches, supporters, volunteers or Christian organisations. You are passionate about helping people engage with mission, justice and the global Church.
An organised and effective communicator, you can manage multiple projects and events, build strong stakeholder relationships and work independently while contributing to a collaborative team. You are comfortable engaging with clergy, church leaders, volunteers and supporters, and are motivated by USPG's mission and Christian ethos.
This is an exciting opportunity for someone looking to develop a career in church engagement, events and supporter relations within a respected international mission agency. If you have the skills, enthusiasm and commitment to help churches connect with God's mission around the world, we'd love to hear from you.
How to apply
Please download and complete the attached application form and email it to HR as indicated on the document.
If you would like to discuss the role, please feel free to contact Natasha Bourne, HR Manager.
Please not that we are not able to offer visa sponsorship for this post, so you must have right to work in the UK.
Closing Date: 25th October 2026
Provisional Interview Date: 4th November 2026 (although we may hold interviews on October 14th, depending on the volume of suitable applications received)
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Job Description
Job Title: Primary Futures Project Manager (Maternity Cover)
Reports to: Head of School Programmes
Location: The role is open to hybrid or fully remote working but the candidate would be expected to be able to occasionally travel to schools within the funded project areas (including Westminster, Chester and Lancashire) and attend occasional meetings at the charity’s offices located at Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: Are you an experienced project manager with knowledge of the primary education sector who can confidently lead an exciting funded project for 12 months, helping children broaden their horizons and discover their futures? This is a fantastic opportunity to take on the role of Primary Futures Project Manager for Education and Employers charity supporting the delivery of our internationally recognised career-related learning programme in primary schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, our charity brings inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will manage and lead the day-to-day delivery of a key primary school focused project for the charity, funded by the Westminster Foundation. Responsibilities include leading the delivery and coordination of a multi-year funded project, managing stakeholder and funder relationships, overseeing programme activity across schools and partners, monitoring performance against targets and budgets, reporting on impact and outcomes, and providing line management and support to a remote team member to ensure successful project delivery.
Remuneration: £36k per annum FTE.
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: This is a fixed-term, maternity cover role until at least end of November 2027. This role is advertised as part-time (0.6-0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Job Purpose:
Reporting to the Head of Schools Programmes, the Primary Futures Project Manager (Maternity Cover) will lead the delivery of a major funded project that helps children broaden their horizons, challenge stereotypes and discover the wide range of opportunities available to them in the future. Through Education and Employers' Primary Futures programme, the role will support schools to connect children with inspiring volunteers from the world of work, helping to raise aspirations and develop career-related learning across primary education.
The successful candidate will take day-to-day responsibility for the delivery of this multi-year project. ensuring activity is delivered on time, within budget and in line with agreed objectives and funding requirements. Working closely with schools, employers, volunteers and the funder, they will lead project delivery across a range of workstreams including school engagement, teacher training, volunteer mobilisation, communications, evaluation and reporting.
This is an exciting opportunity for an experienced project manager with knowledge of the primary education sector to play a leading role in a nationally recognised charity. The postholder will combine project leadership, stakeholder management and school engagement to ensure high-quality delivery and lasting impact for participating schools, teachers and children, while supporting the long-term success of the programme.
The role is open to hybrid or home-based working, with occasional travel to schools and project activities across Westminster, Chester and Lancashire, alongside occasional meetings with colleagues at the charity's London office.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Project Manager who can confidently manage a funder relationship, work efficiently to ensure project delivery remains on track and deliver engaging presentations to employers, children, and teachers. You will bring excellent communication, organisational, and project management skills, along with experience in working with or in primary schools that can support design and delivery of project resources and events and an interest in career-related learning and social mobility.
Education and Employers is a small charity working at a rapid pace to bring about change. We are a friendly, diverse, and welcoming organisation and the successful candidate will be well supported. The Primary Futures Project Manager will work closely with the Director of Programmes, Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:
Key Accountabilities:
Project Management
- Lead the day-to-day management and coordination of a five-year funded project, ensuring delivery is aligned with agreed objectives, targets, timescales, budgets and funder requirements.
- Maintain and oversee detailed project plans, delivery schedules and internal tracking systems to ensure all workstreams are effectively coordinated and milestones are achieved.
- Coordinate activity across multiple project workstreams, including primary school engagement, programme delivery, teacher training, primary-aged resource development, volunteer and employer mobilisation, evaluation, communications and reporting.
- Monitor progress against project KPIs and delivery targets and taking appropriate action to maintain successful delivery.
- Contribute to the longer-term development and sustainability of the project, ensuring learning from delivery is captured and used to inform future years of the programme.
- Manage relationships with the funder and other key project stakeholders, ensuring clear communication, appropriate involvement and timely sharing of progress and learning.
Delivery
- Take overall responsibility for the successful delivery of the project's programme of activity, ensuring participating primary schools receive a high-quality and consistent experience.
- Lead the development of high-quality primary-aged resources for teachers, pupils and parents/carers, overseeing the scoping, creation, and refinement of materials to support project delivery and enable schools to sustain career-related learning beyond the funded programme.
- Lead engagement and delivery with a designated group of participating primary schools, developing strong relationships with teachers and school leaders and tailoring support to their needs.
- Maintain a clear understanding of the needs and context of participating primary schools and geographical areas, using this insight to inform project planning and delivery.
- Ensure teacher training and support builds schools' capacity and confidence to embed career-related learning and independently use Primary Futures beyond the funded intervention.
- Oversee volunteer and employer mobilisation required to meet project delivery needs, working collaboratively with colleagues, employers and local stakeholders.
Reporting
- Lead on the collection of project data and feedback to monitor progress, demonstrate impact and inform ongoing improvements to delivery.
- Oversee the implementation of appropriate reporting mechanisms, including Salesforce and SurveyMonkey, to ensure accurate and timely recording of project activity and outcomes.
- Ensure project data and evidence are accurate, timely and sufficient to demonstrate progress against agreed KPIs and funding requirements.
- Produce high-quality progress updates, reports and other project documentation for senior leadership and funders.
Line Management
- Provide effective line management, direction and support to a remote team member, including performance management, professional development and regular review of progress.
- Plan and allocate workloads, balancing competing priorities and ensuring resources are effectively deployed to meet project and organisational targets.
- Provide oversight and direct leadership of key project activities, including employer encounters, virtual events, teacher training and primary school-based delivery.
- Work collaboratively across Education and Employers to ensure communications, research, evaluation and employer engagement support project delivery.
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Skills/Knowledge/Expertise
Essential
- Experience of working with primary schools, teachers or other education professionals, with a good understanding of the primary education context. (Ideally 2–3 years experience.)
- Strong project management experience, including coordinating complex, multi-year funded projects and delivering against agreed objectives, targets, timescales, budgets and funder requirements. (Ideally 2–3 years experience.)
- Experience of successful relationship management, with the ability to engage confidently and sensitively with funders, schools and education professionals at a range of levels of seniority.
- Experience of line managing staff, including setting objectives, providing direction, performance management, coaching and development support.
- Experience of collecting, managing and interpreting project data to produce high-quality reports for senior colleague and funders and demonstrate progress against agreed objectives, outcomes and KPIs
- Experience of developing, reviewing or improving primary-aged resources, programmes or activities for children, young people and/or education professionals.
- Understanding of the evidence base underpinning career-related learning at primary age and its role in broadening children's aspirations, knowledge and understanding of the world of work.
- Understanding of safeguarding, risk management and data protection and their application within an education or project delivery context.
Desirable
- Passion for supporting children and young people to realise their potential, including through the engagement of skilled volunteers and employers in education.
- Experience of working within the charity, education, social mobility, careers or youth sectors.
- Experience of motivating, supporting and coordinating volunteers to deliver activities impactfully and successfully
- Experience of identifying and managing risks, resolving problems and taking appropriate action to maintain successful project delivery.
- Experience of facilitating virtual activities with children and young people, including creating an engaging and interactive online environment.
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Enthusiastic about inspiring children and supporting social mobility.
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Monday 5th October and interviews will take place in the week of the 12th October. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
We have roles available across Waltham Forest, Camden, Islington and Greenwich. Please specify in your application form which location(s) you are interested in.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 11th October at midnight
Interview date: Thursday 22nd and Friday 23rd October at SHP Head Office in Kings Cross
Please note there will be a second stage interview in service for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
South East London Mind is recruiting Lived Experience Support Workers to work within two of the five neighbourhood South London and Maudsley (SLaM) Southwark Community Mental Health Teams (CMHTs). Using their own lived experience of mental health challenges, the post holder will provide recovery-focused, person-centred support to individuals accessing community mental health services. Working as part of a multidisciplinary team, they will support clients to improve wellbeing, build resilience, increase independence, and access community resources through a strengths-based, holistic approach.
Purpose of the Role
This role aims to empower individuals to take a more active role in managing their mental health and wellbeing, increase their independence within the community, and access the support and opportunities that are meaningful to them in their recovery journey.
Key Responsibilities
- Manage and support a caseload of clients within the Southwark neighbourhood CMHT.
- Deliver recovery-oriented peer support using lived experience, empathy, and understanding.
- Help clients develop confidence, independence, resilience, and life skills.
- Provide information, advice, signposting, and support to access local services and community resources.
- Support clients with practical tasks, including attending appointments, engaging with groups and activities, collecting prescriptions, and communicating with healthcare professionals.
- Promote the principles and value of peer support within the Multi-Disciplinary Team.
- Maintain knowledge of local community services and resources and share this information with colleagues.
- Identify and report safeguarding concerns appropriately.
- Maintain accurate records and contribute to monitoring and evaluation requirements.
The successful candidate will:
- Have personal lived experience of mental health challenges.
- Have experience supporting vulnerable individuals, ideally within a health, mental health, or clinical environment.
- Be able to build positive and trusting relationships with clients.
- Demonstrate strong communication, organisation, and record-keeping skills.
- Take a person-centred, strengths-based approach to supporting recovery.
- Work effectively as part of a Multi-Disciplinary Team while also managing their own workload.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Wednesday 30th September (11:59pm)
Likely interview date: Wednesday 14th October
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Role: Catchment Partnerships Manager
Salary: £39,890 -£42,544 per annum (depending on experience and skill level)
Contract length: Permanent
Location: Remote/ Hybrid – Oxfordshire preferable but open to other locations within catchment area, flexible working.
Responsible to: Programme Manager Catchment Partnerships, or directly to Head of Improving Rivers
About Thames21
Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
To drive forward Thames21’s ‘Thames Valley’ (broadly Oxfordshire/ Buckinghamshire/ Berkshire) catchment areas programme in line with our 5-year plan and future strategies ensuring appropriate integration across Thames21 and partner organisations. This includes building and sustaining a team to reduce diffuse pollution, increase biodiversity, improve water quality, and support agricultural businesses to deliver environmental improvement works and nature friendly farming practices.
The postholder requires operational experience and knowledge at catchment scale as well as project and people management experience. They will take a strategic overview of the programme and guide our growth in the thematical and geographical area, with a particular focus on the following outcomes.
- Work with 20 farmers each year to reduce diffuse pollution at source and flood risk.
- Offer advice on nature-based solutions and grant funding to farmers and landowners.
- Plant 30,000 trees annually.
- Input and support the achievement of other applicable 5-year plan targets. i.e. River restoration and catchment scale monitoring.
- Increase Thames21 presence in the Thames Valley, identifying opportunities, supporting, and complimenting the work of other NGOs and regional Rivers Trusts.
- Developing up bid initiatives to support our work within communities
The role is a relatively new area of work for Thames21 and may consist of supporting a range of projects and programmes including Catchment Partnerships, Farm Clusters and Natural Flood Management.
Finally, the postholder will take a lead in progressing Thames21’s resilience strategy i.e. working closely with the Fundraising Team, the Catchment Partnership Team, and partner organisations to increase private and public investment to deliver healthy resilient rivers and catchments.
Additional requirements may include supporting other Thames21 projects and funding applications, as the need arises.
Main Duties and Responsibilities
You will oversee and manage the delivery of diverse projects. You will also develop your team’s scope, strategy and action plan in order to grow the team to deliver 5-year plan targets work closely with expert (e.g. statutory bodies, authorities, NGOs and academics) and non-expert (e.g. community groups and volunteers) stakeholders to develop, fund and deliver projects within the catchments, and oversee their management. You will also work closely with the Assistant/ Head of Improving Riversand other members of the Thames21 team to develop funding applications and steer the direction of the catchment areas.
Tasks include:
· Programme Development & Integration
Develop and expand the Thames Valley catchment programme in line with Thames21’s 5-year strategy, ensuring integration with other teams.
· Funding & Financial Management
Secure diverse funding sources and manage project budgets, including financial reporting and cost tracking to meet objectives.
· Project & Risk Management
Lead project delivery, monitor progress, and identify risk mitigation strategies to ensure continued success.
· Team Leadership & Staff Development
Manage and support staff through training, appraisals, workload balancing, and adherence to health and safety requirements.
· Stakeholder Engagement
Build and maintain relationships with internal teams, funding bodies, landowners and other external stakeholders.
· Technical & Farm Advisory Support
Provide farm advice, generate reports (including GIS mapping), and maintain a database of visits and environmental opportunities.
· Catchment-Based Approach Advocacy
Promote and apply catchment-based principles internally and externally in water and land management.
· Health, Safety & Compliance
Ensure compliance with health and safety policies and broader regulatory requirements across all projects.
· Information & Data Management
Maintain accurate documentation and project data systems, supporting transparency and accountability.
· Promotion & Communications
Support production of publicity materials and represent Thames21’s work to broader audiences.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description. For more information, please see the attached Job Description.
This role is ideal for those who:
· Enjoy managing people and projects
· Enjoy working with project partners and other key stakeholders
· Are self-motivated and be happy to research for answers to questions
· Are comfortable working in a flexible role, where change happens and being able to flex with change
· Are comfortable to work across multiple projects
· Are comfortable working at speed
· Are happy to work in a role which comprises both desk work and field work
· Are happy working outside in a waterside environment in a variety of weathers – alone; and/ or with team members, volunteers and professionals
Additional Information
· The post holder must be willing to occasionally work in the evening and at weekends.
· 25 days paid annual leave plus public holidays. In addition, the Thames21 office is closed between Christmas and New Year.
· Thames21 operate a flexitime system of working.
· Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST.
· 24/7 access to our employee assistance programme.
· Season ticket loan
· Laptop & Mobile phone for company use.
• Opportunity to join IWGB which is a recognised trade union within Thames21
To apply for this position please, email an up-to-date copy of your CV and a covering letter and apply via the Charity Job button.
The closing date for applications is: 5pm, 6 October 2026
Interview dates: Week commencing 19 October 2026 (subject to change)
We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.
Please advise in your application if you are happy for us to contact you for any future opportunities should they arise, if you are not successful for this position.
No agencies please.
Thames21 aims to improve the quality of life of people in the community by enhancing waterway environments.


Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.
We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing our direct marketing programme. Working closely with the Supporter Experience Manager you will be responsible for the achievement and development of direct marketing income at The Christie Charity and will support on the development of our supporter experience programme.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this exciting opportunity could be the role for you.
We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged.
Interviews will be held on Monday 12 October 2026.
The client requests no contact from agencies or media sales.
Join Terrence Higgins Trust and help protect the trust that underpins everything we do. As our Information Governance & Fundraising Compliance Manager, you'll lead on data protection, governance and fundraising compliance, helping colleagues turn complex regulations into practical action that safeguards supporters, service users and income.
We're looking for someone who can turn complex regulations into practical solutions, build strong relationships across teams, and influence good decision-making at every level of the organisation. Whether your background is in information governance, data protection or compliance, you'll have the chance to make a visible impact, shape policy and practice, and embed a culture where trust, transparency and compliance enable great fundraising and even greater outcomes. Flexible, part-time (21 hours per week) and based in London, Brighton or Glasgow, this is a role with purpose, variety and influence.
If you're a compliance professional who enjoys solving problems, building relationships and making a tangible impact, we'd love to hear from you.
The client requests no contact from agencies or media sales.
As Corporate Partnerships & Sponsorship Executive, you will play a key role in securing and managing corporate sponsorship for a range of events, including the world-renowned International Symposium on ALS/MND. This brand-new opportunity offers the chance to work across research, fundraising, campaigning and policy, helping to create sustainable income that supports people affected by motor neurone disease (MND).
Working with national and international corporate companies and partners, you will develop tailored sponsorship opportunities, deliver excellent stewardship and help create outstanding experiences for sponsors and supporters. This is an exciting opportunity to take ownership of high-profile sponsorship activity, develop strategic partnerships and contribute to the success of internationally recognised events.
As Corporate Partnerships & Sponsorship Executive, your work will help generate sustainable income that supports people affected by MND. improve care, fund research and campaign for people affected by MND.
Main Responsibilities
- Secure sponsorship income from national and international corporate organisations, including pharmaceutical and biotech companies
- Lead sponsorship activity for the International Symposium and other Association-wide events
- Identify, research and develop new sponsorship opportunities and prospect pipelines
- Create tailored corporate sponsorship proposals and presentations
- Build and maintain strong relationships with sponsors, prospects and key stakeholders
- Deliver excellent sponsor stewardship before, during and after events
- Plan and coordinate fundraising activity across events to maximise income and engagement
- Work collaboratively with research, fundraising, events and partnership teams to develop new opportunities
- Monitor performance, maintain CRM records and provide income and impact reporting
About You
Essential
- Experience securing corporate sponsorship, partnership income or significant corporate gifts
- Experience working with pharmaceutical, biotech or related industry organisations
- Strong understanding of the ABPI Code of Practice 2024
- Excellent communication skills, including proposal, presentation and bid writing
- Ability to build credible relationships with corporate partners and senior stakeholders
- Willingness to travel across the UK, with occasional international travel, evening and weekend work as required
Desirable
- Experience engaging corporate partners around scientific research or innovation
- Experience delivering or supporting fundraising activity at events
- Experience using CRM systems to manage relationships and income
Hybrid working Expectations: One day per week Northampton office attendance required. Willingness and flexibility to attend meetings andevents as required – this includes the opportunity to attend our 37th International Symposium, this year hosted in Amsterdam!
Further information about working for the MND Association and full job description is available in the attached Candidate Pack. The official job title for this role is Corporate Development Executive (Sponsorship).
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
About Hearing Dogs for Deaf People
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
This role will drive income growth and deepen engagement across local communities in the region, play a key role in growing and stewarding supporter-led activity, recruiting and empowering volunteers, and championing legacy giving across the region and deliver an ambitious programme of community and events fundraising, working closely with colleagues across fundraising, communications, and service delivery to maximise reach, impact, and return on investment.
Responsible to: North Regional Community and Events Manager.
Based: Community based in Scotland.
Contract: Permanent, full-time.
Key Responsibilities
Fundraising:
- Meet an annual income target for the region.
- Delivery of existing and new fundraising products.
- Organising and supporting fundraising events and activities within the region.
- Ensure participants are stewarded on their supporter journey.
- Lead where appropriate, project teams on campaigns and product development.
- Build new relationships with small to medium-sized local businesses, local groups and societies, faith organisations and events and event participants to maximise fundraising in the region.
- Use fundraising products to secure sponsorship for partnership dogs within the region.
- Work cooperatively with other fundraising colleagues (Events, Individual Giving and Major Giving, including corporates and trusts and with communications) to jointly further the impact of fundraising regionally.
- Support and deliver local legacy conversations and the legacy promotion.
- Resource fundraising volunteers with legacy awareness training or guidance.
- Contribute to an uplift in legacy pledges or enquirers sourced via community channels.
- Deliver regional legacy awareness events or campaigns.
Support, networks local relationships:
- Recruit, train, develop, support and motivate community event volunteers and supporters.
- In collaboration with regional service staff, establish, support and maintain relationships with Hearing Dogs networks of volunteers based around regional projects.
- Ensure good relations are established and maintained with a variety of media, including local and social to promote the Hearing Dogs brand and develop fundraising and engagement.
- Represent the Charity at volunteer and sector functions and events.
Maximising digital platforms:
- Use social media platforms, e.g. Facebook, X, to support fundraising initiatives, supporter journey and relationship building.
- Use digital event and online fundraising platforms to support events, fundraising and engagement.
Financial and reporting:
- Monitor regional income/expenditure monthly against budget.
- Report on variances and implement appropriate contingency plans.
- Maintain the charity database with timely and accurate donor, supporter and third-party information ensuring compliance with GDPR.
- To report back on a regular basis to the Head of Community Fundraising and Events as to activity, progress and achievement against identified financial and soft targets.
Skills, Knowledge and Expertise
Essential:
- Proactive and confident self-starter with experience of raising funds or from equivalent experience gained either within the voluntary sector or the commercial world.
- Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.
- Ability to work as part of a team and to contribute towards the success of the Community Fundraising team and wider team at Hearing Dogs.
- Computer literate with MS365 applications and knowledge and experience of databases and an ability to keep accurate records of all contacts and relevant information.
- Ability to work on own, without close and constant support and supervision and to be able to handle pressure, deadlines and targets.
- Educated to A Level or equivalent.
- A full current driving license.
Desirable:
- Experience of the voluntary sector and fundraising.
- An understanding of charity law and how it relates to community fundraising.
- Understanding of digital and direct marketing in fundraising
- Experience of public speaking and presenting to a diverse range of audiences.
- An understanding and affinity of the challenges faced by the deaf community and the disability marketplace.
- A significant record of achievement in raising funds either gained within the voluntary sector or within a sales background.
- A team player with a desire to inspire and motivate others.
Benefits:
- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
Closing date: 9th October 2026.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Create Life-Changing Experiences for Children
At Honeypot, we believe every child deserves the chance to feel safe, valued and supported. As our Children's Services Coordinator, you will play a vital role in making that happen.
This is an exciting opportunity to join a passionate and dedicated team, coordinating the delivery of residential breaks, wellbeing programmes for young carers and vulnerable children across Scotland.
As the person at the heart of our services, you'll bring together people, information and processes to ensure every programme runs smoothly from start to finish. From managing referrals and bookings to coordinating transport, communicating with families and supporting service delivery, you'll help create positive experiences that have a lasting impact on the children and families we support.
No two days will be the same. One day you might be helping a family through the referral process, the next coordinating logistics for an upcoming residential break, preparing essential documentation, analysing service data, or supporting colleagues to ensure every child receives the best possible experience.
What You'll Be Doing
- Coordinating the planning and delivery of respite breaks, wellbeing programmes and outreach services
- Managing referrals, bookings and placements to ensure children receive the right support at the right time
- Building positive relationships with families, referral partners and external stakeholders
- Maintaining accurate records and producing reports to support decision-making and continuous improvement
- Supporting safeguarding, health and safety, and compliance processes
- Coordinating communications, transport arrangements and programme logistics
- Supporting the smooth day-to-day running of the service and Honeypot Scotland sit
What We're Looking For
We're looking for someone who is organised, adaptable and confident working in a busy environment where priorities can change quickly. You'll be a natural coordinator who enjoys solving problems, building relationships and keeping multiple projects moving forward.
You will have:
- Previous experience in an administration or coordination role, ideally within children's services, health, education, charity or community settings
- Excellent organisational skills and attention to detail
- Strong communication and relationship-building abilities
- Good IT skills, including Microsoft Office and ideally database systems
- The ability to work independently and manage competing priorities
- An understanding of confidentiality, safeguarding and data protection principles
- A full driving licence and access to your own transport
Why Join Honeypot?
This is more than an administration role. It's an opportunity to make a genuine difference behind the scenes, helping ensure that children experiencing challenges in their young lives can access safe, supportive and memorable experiences that build confidence, resilience and hope for the future.
If you are passionate about helping children thrive and enjoy bringing organisation, care and efficiency to a busy service, we'd love to hear from you.
Join us and help make every child's opportunity count.
The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.
You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.
We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.
What you’ll be doing
- Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
- Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
- Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
- Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
- Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
- Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
- Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
- Warm, clear written and verbal communication skills, adaptable to different audiences
- Confidence hosting and facilitating online meetings
- Confidence with databases and digital tools, and willingness to develop Salesforce skills
Desirable:
- Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
- Understanding of basic charity governance and administration
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Administrative Coordinator
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LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £28,000 - £32,000 per annum depending on experience
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Administrative Coordinator
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Thurday 24th September 2026, 23:59 BST.
Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
34 hours per week
£15.27 per hour (£27,000 FTE equivalent)
Hybrid working with a minimum of 2 days per week in our London office
Temporary assignment until November 2026
Help deliver an exceptional experience for supporters!
We're looking for a friendly, organised and customer-focused Supporter Care Executive to join our team on a temporary basis. This is a fantastic opportunity to play a key role in supporting a well-known health charity, ensuring every supporter receives excellent service and feels valued.
Working as part of a supportive team, you'll manage enquiries by phone and email, assist with donation processing and help supporters taking part in major fundraising campaigns. This is a varied, fast-paced role that offers valuable experience across fundraising operations and supporter engagement.
What you'll be doing:
Managing a wide range of supporter enquiries by phone and email.
Supporting enquiries relating to fundraising campaigns and awareness activities.
Providing guidance on fundraising events, materials and donation processes.
Updating supporter records accurately and maintaining high-quality data.
Recording conversations and ensuring supporter information is kept up to date.
Assisting with donation processing, including preparing incoming donations and administering acknowledgements.
Working collaboratively with colleagues across supporter care and the wider organisation.
Providing additional administrative support as required.
What we're looking for:
Experience in a supporter care, customer service, contact centre, fundraising support or similar role, with a track record of providing excellent service by phone and email.
Comfortable handling a high volume of enquiries and speaking with a wide range of people throughout the day. During peak periods the team collectively manages approximately 120 calls per day.
Experience resolving enquiries, updating records and ensuring information is accurately captured in a CRM or database system.
Strong administrative skills, with excellent attention to detail when processing information and maintaining records.
Able to balance supporter enquiries, data entry and administrative tasks while working in a fast-paced environment.
A collaborative team player with strong written and verbal communication skills.
Why join us?
This role offers a great opportunity to gain broad exposure to fundraising and supporter operations while making a meaningful contribution to an organisation that works to support people affected by serious health conditions. You'll join a welcoming team and play an important role during a busy and exciting period for the organisation. If this sounds like you – apply today!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.




