Supporting families administrator jobs

Are you looking for a fulfilling role where you can make a real difference? 

We have an exciting opportunity at our London Battersea centre to support the day-to-day operations of our client services team.

Thrive is a national charity that uses gardening to change lives. We’re looking for a

Client Services Coordinator (Client Gardeners) who will provide office and operational

support to our delivery team.

Working as a key part of the team at Thrive in London, the Client Services Coordinator

will provide administrative support  and be responsible for the client gardener referral

functions at the centre. The successful candidate will have administrative and

organisational skills and up to date IT knowledge.

Appointment to this post will be subject to a satisfactory Disclosure and Barring

Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal

record will not necessarily prevent an individual from working for Thrive.

conversation about the role, please email recruitment in

�� Contract Type: Full-Time, 37.5 hours. No evening, night shifts or bank holidays and the occasional Saturday

Looking for a role where organisation, client service, and compassion come together? Join our team and play an important role in supporting people accessing essential reproductive services.

As a Client Care Coordinator, you'll be at the centre of our Regional Treatment Centre, helping to create a positive and professional experience for every client. From managing appointments and handling confidential information to answering enquiries and supporting the smooth day-to-day running of the service, you'll be a trusted first point of contact for those who need us.

We're looking for someone with experience in customer service, reception, or a similar role who enjoys working with people and can confidently manage multiple priorities. You'll be highly organised, adaptable, and able to communicate with empathy and professionalism, even in a busy environment.

Flexibility and ability to travel is essential, as occasional travel to our Chesham or Reading sites may be required to provide support during periods of absence. In return, you'll benefit from free parking at all locations, reimbursement for travel outside the Oxford centre, opportunities to develop new skills through additional organisational responsibilities, and the chance to build a rewarding career within a supportive and inclusive team.

This is more than an administration role, it's an opportunity to contribute to a service that makes a real difference to people's lives every day. If you're ready to bring your organisational skills, positive attitude, and commitment to excellent client care to a role with genuine purpose, we'd love to hear from you.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

Do you believe every child deserves the chance to discover the joy of reading? Are you passionate about books and the power they have to unlock confidence, imagination and opportunity? If so, we'd love you to join our team.

As a Reading Project Leader, you'll play a vital role in helping us bring the magic of reading into the homes of children in London living with little or no access to books and reading.

You'll coordinate three weekly reading projects across London (two in Lambeth and one in Kensington & Chelsea), leading and supporting up to ten volunteers at each session. Based within the local community, you'll ensure each project runs smoothly, creating a welcoming, organised and enjoyable experience for the children and families we work with.

This is a hands-on role at the heart of our work. As well as leading volunteers, you'll visit families yourself to read with children, so you'll be comfortable carrying books and equipment, and using stairs. Administrative work can be completed from home or the office.

We're looking for someone who is organised, energetic and approachable, with excellent interpersonal skills and a genuine enthusiasm for working with people. You'll build trusted relationships with volunteers, children and families, becoming a familiar and encouraging presence in the community. You'll be confident, practical and able to adapt as situations arise, while always keeping our mission at the centre of everything you do.

This is a rewarding opportunity to see the direct impact of your work every week. By supporting families to enjoy reading together, you'll help give children the confidence, curiosity and love of learning that can change lives.

OASIS PARENT AND CARER SUPPORT WORKER

HOURS: Full time, 40 hours per week (flexible hours), inclusive of breaks

Unsocial Working: Regular evening work will be expected, with occasional weekend hours. 

CONTRACT: Fixed Term until June 2027

SALARY:  £28,088 per annum (Grade E)

LOCATION: Greater Manchester

In April 2021 we launched the GM Navigators project to support young people impacted by youth violence.  In response to feedback from parents and carers, the PACS project was set up in 2023 to assist Parents and Carers identifying their child as ‘at risk’. Since this the service has gone from strength to strength with Parents and Carers engaging from all 10 GM boroughs.  We have securing funding to continue this project until 2027 with potential for further extensions.

Oasis is recruiting a PAC Support Worker to be part of the PAC Project.   

As a PAC Support Worker you will;

· Support parent and carers that identify their child is “at risk” offering them advice and guidance, practical support and linking them in with services/groups that will provide them with a sustainable support network.

· Help parents and carers to develop projects to raise awareness of the issues they are facing, offering peer support and influence policy and system change. 

· Be trained in Non-Violent Resistance (NVR) and other parenting approaches to support parents and carers to respond to their children’s needs, de-escalate situations and maintain good relationships within their home.

· Delivering our ‘Encounter’ Parenting Training (based on the principles of NVR) online and in-person to groups of parents and host online and in-person support groups for parents and carers.

· Be integral to the shaping and development of the PAC project utilizing the feedback of those you are working with to ensure the project is impactful and meeting parent’s and carers needs as a priority.

• Empower Parents and Carers that want to set up groups or run campaigns to raise awareness of issues they are facing.  Managing resources to support them to turn their ambitions into reality.

We are passionate that communities should be central to local and national violence reduction strategies.  If you share this passion and want to make a difference come and join our team.

Amongst other requirements, the successful post holder must have:

· A demonstratable relevant experience OR qualification in Youth & Community (JNC) or Social Work (QSW) or SEND

· Proven experience working with young people ‘at risk’.

· Reliability, with a flexible approach to changes and able to work unsocial hours

As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance and training opportunities
• A supportive, friendly work environment, with flexible working arrangements

If you want an informal chat about this role, then please get in touch with via the Oasis Charity website.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Completed applications should be returned by 9am Monday 10th  August 2026.

Interviews will take place on week commencing 24th August 2026.

Oasis is a multi-national charity supporting young people and their families. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Location: Northmead House, Creekmoor, Poole, Dorset – CAN operates hybrid working

Hours: 37 (flexible/alternative hours considered)

Salary £37,000–£42,000 per annum FT

Contract length: 12 months fixed-term contract

Closing date: 9 am, 14th June

Interview date: Friday 26th June

About CAN (Community Action Network)

CAN is a not-for-profit organisation that transforms how our local VCS operates. By providing business support and building sustainable systems, we remove the administrative burdens facing community services.

We multiply the effectiveness of local action, ensuring that community services can reach more people and change more lives. 

We are a membership-led organisation dedicated to building strong, healthy, diverse, and thriving communities. 

About the role

If you are a passionate and collaborative professional, this is a unique opportunity to act as a system-wide connector, bringing together partners across the voluntary, community, public, and private sectors to ensure that young people and families can access the right support at the right time.

You will play a central role in developing a more connected, responsive, and prevention-focused system that improves outcomes and life chances for young people across the Bournemouth, Christchurch and Poole areas.

What You Bring

We’re looking for a values-driven leader who shares our passion for volunteering and community action. Someone who believes in the power of people helping people, and wants to serve the charities, groups and volunteers making that happen every day.

• Experience working across multi-agency partnerships
• Strong communicator.
• A passion for making a difference for young people and creating positive local impact
• A strategic mindset
• Relationship-building skills rooted in collaboration and respect
• Confident facilitation skills and an ability to share learning
• Experience of working in partnership or community-based work
• An organised, proactive approach with a drive to move work forward.

If you’re the kind of person who sees potential everywhere and wants to help others reach it, we want to meet you.

Why Join CAN?

At CAN, people tell us they stay because of our values-led culture: We are compassionate, collaborative, inspirational, respectful and grounded in integrity. When you join us, you will:

• Work in a supportive, flexible organisation that puts wellbeing first
• Be part of a team that cares about each other and about doing things the right way
• Have opportunities for professional development
• Benefits include a contributory pension, 25 days holiday (pro rata) plus all bank holidays, season train ticket loan, flexible autonomous working and much more.

We are looking for an experienced, proactive, flexible, and knowledgeable Housing Support Worker to join our Housing Team. In this role, you will assess young people referred to the service and determine their suitability for New Horizon's Accommodation Pathway or private rented accommodation. You will provide high-quality, person-centred support to young people living within our accommodation projects, helping them to build the skills, confidence, and resilience needed to achieve positive and sustainable outcomes. You will be responsible for managing a diverse caseload across multiple accommodation schemes, completing assessments, developing support plans, and working closely with young people to identify and secure appropriate move-on options into independent living in a timely manner. The role requires effective partnership working with internal teams, local authorities, landlords, and other external agencies to ensure young people receive coordinated and holistic support.

This is a varied and rewarding role requiring excellent communication, sound professional judgement, and the ability to balance competing priorities while maintaining accurate records and delivering a high standard of service.

Key details

• Contract type and hours: permanent, full-time (35 hours a week Monday-Friday)

• Starting salary: £32,136 (salary scale is: £32,136.00-£35,778.00)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Monday 3rd August 2026

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Post: Mentor Administrator – Sickle Cell Children and YPs’ Peer Mentoring
Programme
Base: Flexible home working within the intervention area
Accountable to: North-West/South Yorkshire Programme Manager
Hours: Part-time (17.5 hours a week)
Salary: £11,500 (pro rata)
Length of contract: Fixed term, 12 months (post will be continued subject to the outcome of negotiations with funders).

Role Purpose

The Mentor Administrator will work with the mentoring team, as well as in partnership with local NHS services and local patient/family support groups, providing various administrative support tasks to ensure the delivery and smooth running of the Children and Young Adults Peer Mentoring programme. The post will be managed by the North-West and South Yorkshire Programme Manager. The post holder will have regular meetings for input and guidance to complete tasks to specified timelines. This role would suit an experienced administrator.

To apply

Complete the Application Form, and Equal Opportunities Monitoring Form on our website. Please note we do not accept CVs.

Closing date:

Closing date for applications: 5th August 2026 at 12:00pm

Join our Youth Ministry Team!

The Woodlands Church Family (WCF) is a vibrant, growing family of churches with eight sites located across the city of Bristol. Our vision is to transform Bristol through the love and power of God as we create spirit-filled, visible communities of faith in neighbourhoods across the city. 

Each congregation is distinct in their style, but we all share the same vision, mission and values to be communities which are welcoming of everyone, authentic in our faith, empowered by the Holy Spirit and expectant of all that God will do in us and through us.

Central to our plans to reach this city for Jesus are young people! In Bristol, there are 90,000 young people who don’t have regular contact with church or faith. We would love to see this change! 

At both our Woodlands Central and Highgrove Church congregations, we have an exciting opportunity for someone to join our team as a Youth Minister reporting to the Senior Youth Director and Congregational Leaders.

About the Roles

Candidates applying for a Youth Minister role should be highly motivated, enthusiastic, able to take initiative, work well in a team and be committed to see the church community grow in their faith and reach the city for Jesus.  

What you'll be working on:

1.Outreach to the City

2. Develop & Deliver Youth Programmes

3. Youth Discipleship & Development

4. Champion & Grow Youth Ministry

Benefits

•  Health and wellbeing programme

• Team events

• In-house training and support of personal and professional development 

• Cycle to Work Scheme

• Holiday Buy Back Scheme (up to one week's additional leave per year, pro rata) 

Relocation
If relocating to Bristol Woodlands Church Family will reimburse reasonable relocation expenses.

Terms

• Permanent full and part-time contract positions for on the basis of 5 days (37h 30m) or 2.5 days (18h 45m) per week.

• Hours on a Friday evening and Sunday morning will be required.

• The salary band is £26,300 - £27,000 pro rata, depending on experience.

• The annual holiday entitlement is 25 days pro rata plus 8 days bank holiday pro rata.

• The roles are based at Woodlands Central in Clifton and Highgrove Church in Sea Mills, Bristol.

The detailed terms and conditions will be contained in the post-holder’s Contract of Employment and the staff handbook. 

There will be a three-month probationary period with a review point after six weeks. An appraisal will take place to confirm completion of the probationary period and appraisals will take place annually thereafter.

The post is subject to satisfactory references. 

Right to Work in the UK 
We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. Therefore, please only apply if you are eligible to work in the UK as we will have to verify this before you can start work.

Reporting and Line management
Accountable to local Congregational Leaders and Senior Youth Director as line manager.  

Occupational Requirement
The role has an occupational requirement that the post holder be a follower of Jesus and to be a worshipping member of the Woodlands Church Family, Woodlands Central/Highgrove Church (if not already) to ensureprotection of our strong Christian ethos and values, and our charitable objective of advancing the Christian faith. We also want to ensure all team members thrive and flourish in this environment.

The closing date for applications is midnight on Sunday 6th September 2026.

If shortlisted, the first interviews will take place online on Tuesday 15th September 2026.

If you are taken through to the second stage in the interview process, in-person interviews will take place on Friday 18th September and Sunday 20th September 2026 (we hope successful candidates will attend on both dates). We will consider other interview dates for candidates not able to make either of those.

SENIOR YOUTH SUPPORT WORKER

 VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES

Oasis Midlands

Hours: 1 x full time post at 40 hours (inclusive of breaks)

Contract type here: Fixed term until March 27 (secondment opportunities will also be considered, subject to agreement with the successful candidate's current employer).

Salary: Grade D - £33,802 per annum

 Are you passionate about supporting young people and communities?  Will you support young people to recognise and reach their full potential?  Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a Senior Youth Support Worker to be part of the team. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.

We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies. 

If you share this passion and want to make a difference, come and join the team.

To hear from those working in similar roles in our team in Greater Manchester, click here.

As Senior Youth Support Worker you will;

· Provide supervision to Youth Outreach Worker(s).

· Be present in hospital and community locations to support young people that are impacted by violence.

· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.

· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change. 

· Support communities impacted by critical incidents.

· Oversee referrals

· Work closely with the Project Administrator to monitor engagement and impact.

Amongst other requirements, the successful post holder must have:

· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.

· Proven experience working with young people ‘at risk’.

· Excellent communication skills.

· Knowledge of child protection, safeguarding and Health and Safety practices

· Reliability, with a flexible approach to changes and able to work unsociable hours.

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages)

If you would like a conversation about the role, please contact us via the Oasis Charity Jobs Website.

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

We are accepting applications on a rolling basis and will invite suitable candidates to interview as applications are received. Early applications are encouraged, as we reserve the right to close the recruitment process once the position has been filled.

Applications are welcomed from individuals interested in undertaking this role as a secondment opportunity. Secondment arrangements will be considered on a case-by-case basis and will require approval from the applicant's current employer.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

About Pursuing Independent Paths

PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.

The Role

The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment. 

We are looking for someone with proven experience in administration across four key areas:

• HR Support
• Organisational and Board Support
• Facilities and Health & Safety
• IT and Systems

We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. We are still a smaller charity so this role will be a balance of managing and being hands-on but we are hoping to support someone to grow with us as we launch new services and continue to expand our provision.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.

How to Apply

Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.

Applications close on Thursday 13 August. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

Main Purposes of the Post

To provide proactive and effective support to the Chief Executive Officer and Strategic Leads in the delivery of Salford CVS’s strategic work, ensuring the smooth running of strategic meetings, forums and events. You will help enable the voice and influence of the VCSE sector, facilitate two-way communication between the sector and strategic partners, and produce timely, accurate briefings, content and monitoring that tell the story of our strategic work and the impact it is making.

Hours: 37.5 hours per week (excluding breaks), Monday to Friday (core hours are worked between 8am and 6pm).

Contract: Initial 12-month fixed-term contract, subject to the successful completion of a 6-month probationary period.

The Benefits of Working for Salford CVS

• 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

For more information and to apply, visit our website via the ‘apply’ button.

Closing date: Noon on Monday 3rd August 2026.

Interviews will take place in person at Salford CVS’ offices in Eccles on Tuesday 18th August 2026.

In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.

Key details

• Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.

• Starting salary: £32,136.00 (scale £32,136 - £35,778)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 24 August

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Key objectives:

• To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.

• To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.

• To enable delivery of a trauma-informed service to young people.

• To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.

Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)

Main tasks and responsibilities

Young people services

Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:

1. Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.

2. Carrying out at least two street-based outreach shifts each week (early morning and late evening required).

3. Carrying out housing assessments with young people and referring them into appropriate accommodation.

4. Managing a transitional case load of young people and helping them move forward and access appropriate services.

5. Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.

6. Providing expert coaching and guidance to young people and monitoring and evaluating their progress.

7. Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:

   · Completing registrations, outcomes assessments, risk assessments and action plans with young people.

   · Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.

   · Ensuring risk management and assessment procedures are followed.

   Delivering advocacy and referrals to appropriate services, including making internal referrals

8. Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.

9. Taking a hands-on approach to working with young people

10. Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.

Networking and Liasion

To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:

1. Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.

2. Promoting and representing New Horizon Youth Centre at relevant forums and meetings.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.

2. Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.

3. Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Continuously reviewing own working practices in line with feedback and current best practice.

2. Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.

3. Reviewing and evaluating own performance to identify strengths and areas for development.

4. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.

Other

To contribute positively and constructively to the development of the teams, service and NHYC. This will include:

1. Covering for other members of the team where necessary.

2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.

3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.

ALDER HEY CHILDRENS CHARITY

Job title: Philanthropy Assistant

Salary: £26,848 - £31,439

Hours: 37.5 hours per week

Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role

This is an exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, mailings, prospect research, data and use of the charity CRM (Salesforce).

We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive, detail-oriented and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!

Key Responsibilities will include:

Events 

• Support the delivery of events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls. 

• Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan tours and events. 

• Greet and steward visitors to the hospital and guests at our events.

• Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively. 

Administration, Processes and Data 

• Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate. 

• Writing and sending out personalised letters and cards. 

• Diary management, minute taking and meeting organisation. 

• Keeping the charity’s supporter database accurate and up to date. 

• Support with preparing data for philanthropy mailings and event invite lists.

• Use the CRM to support with the delivery of the Mid Value Programme. 

• Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice. 

Other Duties  

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

• Attend and support events run by fundraising teams where required, including occasional out-of-hours working. 

• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans. 

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification. 

Closing date: Monday 3 August 2026

Interviews will be held in person at Alder Hey on Thursday 13 August