Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.
About us
The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.
We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.
Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care.
About the role
You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.
Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.
What you'll do
About you
We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.
You'll bring:
Why join us?
This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.
You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.
We offer:
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.
Please include a link to your portfolio or upload as part of your cover letter.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent
Hours: 37.5 hours
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 9 July 2026
Iterview Dates: 15 and 16 July 2026
The client requests no contact from agencies or media sales.
Role Purpose
As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.
Main Responsibilities
Operational and Team Management
· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions
· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability
· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards
· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need
· Monitor team performance, service activity, and adherence to quality standards and policies
· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture
· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion
· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required
Clinical Leadership
· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions
· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility
· Lead group peer supervision sessions and promote an environment of continual learning and professional growth
· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied
· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations
· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines
Service Delivery and Quality
· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks
· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement
· Contribute to the monitoring and auditing of service quality
· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives
· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks
Communication and Relationships
· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs
· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism
· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared
· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration
· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships
Knowledge, Training and Experience
· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches
· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response
· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance
· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care
· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements
· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act
· Provide guidance, supervision, and support to volunteers individually or in groups as required
Analytical and Judgement Skills
· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks
· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches
· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development
· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate
Person Specification
Education/Professional Qualification
Essential
· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy
· Registration with a professional body (ie. NCPS, HCPC, UKCP, BACP, BAAT, etc)
· Evidence of continuing professional development
· Training in safeguarding children and adults at risk (Level 3 minimum)
Desirable
· Additional training in clinical leadership
· Certificate/diploma in supervision
· Dual qualification (social work and counselling/psychotherapy)
· BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
· Strong clinical leadership skills with the ability to support, motivate and develop others
· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child
· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)
· Very strong assessment, formulation and planning skills within a therapeutic context
· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments
· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress
· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
· Ability to oversee operational delivery, managing clinical and management responsibilities
· Experience of safeguarding decision-making and managing complex cases involving risk
Desirable
· Experience in line management and clinical supervision within a therapeutic or mental health environment
Knowledge and Understanding
· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child
· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work
· Knowledge of therapeutic models and interventions relevant to adult trauma and grief
· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice
· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults
· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health
· Knowledge of service outcomes, quality standards, and measurement systems
Recruitment Timetable
Application deadline: 9th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
For further information please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
Carry out structured triage to identify needs, priorities and risks
Manage expectations clearly and sensitively
Identify safeguarding concerns and follow organisational procedures
Make timely referrals to internal services and external partners
Maintain clear professional boundaries while offering a warm, person-centred response
Record all contacts accurately and promptly on the organisation’s CRM system
Maintain clear, concise and professional case notes
Ensure confidentiality, consent and data protection requirements are met
Work closely with advisers, service coordinators and partner agencies
Take part in team meetings, supervision and training
Keep knowledge up to date on welfare benefits, services and local provision
Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
Experience in frontline information, advice, triage or high-volume customer contact work
Confidence handling calls from people who may be distressed, anxious or frustrated
Strong listening and questioning skills
Ability to assess urgency and risk and take appropriate action
Clear verbal and written communication skills
Experience using a CRM or case management system
Good general IT skills including email and Microsoft applications
Understanding of confidentiality, safeguarding and professional boundaries
Awareness of issues affecting older people and carers
Commitment to equality, diversity and inclusion
Empathy, patience and a non-judgemental approach
Desirable
Experience in the voluntary sector or health and social care
Knowledge of welfare benefits, housing or adult social care
Experience of face-to-face advice or reception-based work
Knowledge of local services in Bromley or Greenwich
What we offer
27 days annual leave plus bank holidays (pro rata), including two days over Christmas
Pension scheme with 5% employee and 3% employer contributions
Employee Assistance Programme offering 24/7 support
Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Family Support Coordinator
We are looking for a skilled and motivated male Family Support Coordinator to deliver targeted, high-quality support to fathers and male caregivers across Stroud and Gloucester.
This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.
Please note that due to the nature of this role, we can only accept male applicants.
Position: Male Family Support Coordinator (Dad Matters)
Location: Stroud and Gloucester/Hybrid (covering hospital, family hub and community settings)
Hours: Part-time, 33 hours per week
Salary: £32,597 pro rata (£29,337 actual)
Contract: Permanent
Closing Date: 8th July 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.
Join a local charity supporting families with young children through home visiting, group work, one-to-one support and targeted projects.
The Role
Dad Matters Gloucestershire is part of the wider family support offer. It focuses on improving the wellbeing, confidence and engagement of fathers and male caregivers, particularly during pregnancy, early parenthood and times of family stress or transition.
This role will focus on engaging fathers who may be less likely to access traditional services, including through outreach, hospital-based engagement, family hub delivery, one-to-one support and home visiting. You will build and manage a targeted caseload aligned to family hubs and areas of highest need and bring specialist knowledge of father engagement whilst contributing to the ongoing development of Dad Matters practice across the organisation.
This role requires flexibility, including regular out-of-hours work, to ensure fathers can access support at times and in places that work for them.
Key accountabilities include:
About You
We are looking for someone who understands the importance of supporting fathers and male caregivers, and who can build trust with people who may be unsure about asking for help. You will be confident working with families, able to manage a caseload, and comfortable delivering support in a range of settings including hospitals, family hubs, homes and community spaces.
You will need to be flexible, relational and practical, with the ability to work some evenings or weekends to reach fathers at the right time.
You will bring:
Please note this role is only open to male applicants. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
About the Organisation
Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.
You may also have experience in areas such as Family Support Worker, Family Support Officer, Parent Support, Family Case Worker, Parent Case Worker, Family Outreach Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manager - Young Lives & Families
Pay: £37,650 - £41,250 per annum
Hours: Full-time. 35 hours a week
Work Pattern: Monday to Friday, 9am to 5pm
Contract Period: Permanent
Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments.
The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD’s values and the Social Model of Disability.
Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes.
Main Responsibilities
1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements.
2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support.
3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability.
4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems.
5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews.
6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD’s strategic priorities.
7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development.
8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes.
9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems).
10. Promote co-production and participation by Disabled people in service design, delivery and review.
11. Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency.
12. Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise.
13. Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice.
General Responsibilities
Organisational responsibilities
All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:
In return we offer
Additional Information
Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.
The ISVA supports male survivors throughout the criminal justice process, from making an initial report through to the conclusion of any investigation or court proceedings. Alongside providing specialist advocacy within the criminal justice system, the role ensures survivors understand their options, have their voices heard, and receive consistent emotional and practical support throughout their journey. The ISVA also works holistically, recognising that recovery extends beyond the legal process and helping survivors access the wider support they need. We are particularly keen to hear from men who want to support other men through the criminal justice process. We will provide training for the right candidate.
You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.
At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.
If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 pages).
In your supporting statement, we want you to answer these two questions:
• How can your experience support male survivors to thrive?
• How do you meet the role profile?
Ensure you answer ALL elements in your CV or supporting statement.
Interviews are expected to take place on 27th and 28th July; we reserve the right to interview and close the recruitment process early if satisfactory applicants.
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
Work with the Marketing and Communications team to help implement soft opt-in
Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
Work closely with the IT team to manage security/GDPR of the Fundraising crm
Develop knowledge in this area and undertake training as required.
6. Other Duties:
Provide ad-hoc administrative support to the Fundraising and Communications team.
Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
Stay up to date on policies/news/regulations relating to the role
Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
Undertake any other duties that may be required which are commensurate with the role.
In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.
BLCF is a leading local grantmaker, striving to be a catalyst for positive change in the community. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused and strategic approach.
BLCF is currently recruiting for an experienced Head of Grants to lead our expanding grants team and join our Senior Leadership Team to steer the future direction of the Foundation.
Applicants will need to have significant previous and relevant experience in a grants management role, and possess excellent leadership, team and programme management skills. Excellent communication and IT skills are also essential.
To apply, please submit a concise covering letter (no more than two pages) outlining your suitability for the role against the job description and a completed application form
Closing date for applications is 12noon on Monday 13th July 2026.
BLCF is the leading local grantmaker in the county, working with businesses and partners to link resources to those who need help.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.
We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.
In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.
In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.
The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso involves working in a fast-paced environment.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 15 July 2026
Interview Date: 23 and 24 July 2026
The client requests no contact from agencies or media sales.
Overview of role
The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.
The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target.
We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment.
Why work for RLS
You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.
We also offer:
Key responsibilities
Legal aid income generation
Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs.
Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care.
Personal casework
Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate.
Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable.
Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures.
Supervision and team leadership
Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development.
Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them.
Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships
Deliver internal and external training
Foster a supportive, learning-oriented team culture
Legal aid contract and regulatory compliance
Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts
Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness.
Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits.
Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team.
Maintain accurate financial records and information as required.
Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.
Monitoring, evaluation and reporting
Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators.
Report against targets internally (to the ED) and to funders where required.
Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting.
General duties
Keep abreast of developments in immigration and asylum law and practice
Deliver training internally for caseworkers, trainees and pro bono volunteers
Adhere to all RLS policies and procedures, including safeguarding.
Undertake other duties within the scope of the post as agreed with the Executive Director.
Person specification
Essential criteria
Candidates must meet all the following:
Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.
Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review).
Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice.
Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management.
LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,
Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.
Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25)
Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders.
Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services.
Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost).
Desirable criteria
Lived experience of migration systems.
Experience of working in a small charity or non-profit legal services setting.
Experience of working on pro bono partnerships with commercial law firms.
Experience of training and supervising trainees, volunteers or paralegals.
Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto).
Terms and conditions
Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually.
Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered.
Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.
Pension: Employer pension contribution of 3% (postholder contribution as per auto-enrolment).
Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings.
Probation: Six months.
DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost.
We will be conducting interviews w/c 20 July 2026.
We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
The client requests no contact from agencies or media sales.
We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.
The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.
Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.
This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.
Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).
As Individual Giving Manager, you will:
Essential skills and experience:
Desirable, but not essential:
This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.
Benefits include: