Workplace wellbeing manager jobs

Senior Marketing Performance Officer

This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth — and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: “What’s working in our marketing — and how can we do more of it?”

The wider Marketing Planning team is responsible for ensuring ARUK’s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight.

The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy.

The role will help build ARUK’s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value.

This is a real opportunity to help build ARUK’s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams.

Key Responsibilities:

 Marketing Effectiveness & Performance Measurement

· Develop a clear view of marketing performance across channels and campaigns

· Maintain the organisation’s marketing ‘single source of truth’ performance dashboard

· Identify opportunities to improve ROI and marketing effectiveness

Audience Insight & Learning

· Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy

· Support campaign teams with message testing and audience understanding

· Maintain key audience insight resources such as YouGov crunch and manage use across the organisation

· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.

Data and Decision Support

· Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting

· Identify gaps in insight or measurement and recommend future approaches

· Help teams embed a test-and-learn culture

Stakeholder Engagement & Upskilling

· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.

· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.

· Champion a test-and-learn culture across the organisation.

· What Success Looks Like Teams understand what is driving marketing performance

· Campaign planning is informed by robust insight

· Marketing investment decisions are based on clear evidence

· ARUK has a consistent view of marketing performance across the organisation

· Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK.

Knowledge, skills and experience needed:

· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).

· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.

· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.

· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.

· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.

· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.

· Highly analytical, with strong critical thinking and problem-solving skills

· Able to communicate complex information simply and compellingly.

· Curious, evidence-led mindset — always seeking to understand “what’s working and why”. ·

· Comfortable challenging constructively and influencing decision-making.

· High attention to detail and accuracy.

· Ability to plan and manage multiple insight or analysis workstreams simultaneously.

· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the role:

As an IDVA you will:-

• Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service.

As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards.

Key Responsibilities:

• Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams
• Responsible for capturing data and evidence around the outcomes of the service
• Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources
• Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff.
• Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues.
• Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures
• Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
• Represent the service and victims at external events including HRDA, DA forums etc where needed.

About You:

You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team.

You will need:

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
• Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
• Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Salary: £26,227.50 (pro-rata for part-time)

Location: Clifton, Bristol

Contract: Permanent

Hours: Part time- 14 per week

Closing date:Monday 6th April 2026 at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Clifton shop in Bristol. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £43,338.14 per annum (plus London Weighting of £5,023.71 if applicable)

Location: Old Street, London (with flexibility to work from home)

Contract: Permanent

Hours: Full time, 35 hours per week

Closing date: Thursday the 9th of April at 11:30pm

Do you have a strong track record of securing high-value corporate partnerships, including six- and seven-figure relationships, and the ambition to play a leading role in tackling the housing emergency?

Then join Shelter as a Senior New Partnerships Manager and help drive transformational private sector support for one of the UK’s leading charities.

About the role

If you’d relish the opportunity to be a key driver of Shelter’s new business strategy, this is a senior role with real impact. As Senior New Partnerships Manager, you’ll focus on securing long-term, high-value corporate partnerships that generate substantial income and support Shelter’s mission to defend the right to a safe home.

You’ll lead on cultivating and stewarding a pipeline of major corporate prospects, developing compelling, tailored propositions that range from charity of the year and strategic commercial partnerships to policy-driven collaborations. Working across the organisation, you’ll shape ideas, test new approaches, and bring innovative partnership opportunities to market.

Alongside your new business focus, you’ll also play an important leadership role within the team, managing and developing a New Partnerships Executive and contributing to a culture of high performance, collaboration and learning.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and succeed based on your merit.

About you

You’re an ambitious and determined new business professional with proven experience of personally identifying, developing and securing high-value corporate partnerships. Comfortable operating in a fast-paced and target-driven environment, you’re motivated by securing big wins and building relationships that deliver long-term value.

You bring excellent interpersonal and influencing skills, enabling you to engage senior stakeholders both internally and externally. You’re confident producing and delivering high-quality pitches and proposals that resonate with corporate audiences, and you’re experienced in managing complex relationships and large-scale projects or programmes.

Highly organised and self-directed, you’re used to managing your own workload, making sound judgements about prospects and priorities, and going the extra mile to secure successful outcomes. You also enjoy supporting and developing others, and contributing to shared team goals.

Benefits

We offer a wide range of benefits, including 30 days of annual leave plus bank holidays, flexible working practices, a competitive pension scheme, salary sacrifice options and a sector-leading Life Leave policy, including up to five volunteering days per year.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Apply to be part of our team and be the change you want to see in society.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement addressing the criteria outlined in the About you section of the job description. Responses should be no more than 350 words per criterion and should follow the STAR format.

Please ensure you demonstrate how you address the following behaviours throughout your application:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision-making
• We create change aligned to our strategy

Any applications submitted without a supporting statement will not be considered.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Income Generation Directorate at Shelter comprises of the five departments, delivering a mature fundraising programme that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income each year, of which a high percentage is unrestricted.

Our Corporate Partnerships team is split into two areas - New Partnerships which generates income by securing new relationships with private sector businesses, and the Partnership Management team, where this role sits, is responsible for the growth of Shelter’s voluntary income by managing and developing existing corporate partnerships spanning a variety of sectors. And, as the division as a whole continues to grow and develop, it's a truly exciting time to join us.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist
organisation led by and for Latin American migrant women in the UK. Our work is dedicated to
supporting the immediate and long-term needs of Latin American migrant women exposed to
violations of their fundamental human rights; facing violence against women and girls,
exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and
facing barriers to social protection.
The post holder will be responsible for leading the development and implementation of LAWRS’
policy, advocacy, and communications strategy to tackle the issues affecting migrant women in
the UK labour market, in particular those who are survivors of trafficking and exploitation, and
will work jointly with LAWRS’ policy team and the frontline teams.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We
particularly welcome applications from disabled and LGBTQ+ candidates as they are currently
underrepresented within the team.

Please keep in mind that if you are shortlisted for an interview, you will be
required to complete an exercise beforehand.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or
Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of
the contract will be considered for this position.

Deadline: Sunday 12th April
Interviews: the week commencing 11th May

 

This senior leadership position is responsible for managing and overseeing OTR’s Voice Services which include our Advocacy and Independent Visiting (IV) Service, Participation Service, LGBTQ+ Service, and our CAMHS Link Work Service. You will directly line manage our Leads of these services and empower them to deliver and develop the work that they do.

You’ll work with the Service Leads to manage key commissioner and contract relationships to ensure we’re delivering in line with our contractual obligations. This role also plays an important part in shaping the future of each service; supporting re-contracting, bid writing, and applications to tender.

The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with the Head of Wellbeing Services, Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.  

Your attributes: 

We are looking for someone who has strong people management skills, who can build trust quickly within a team. The Service Leads are key to the success of this role and their expertise and knowledge is invaluable. 

You’ll enjoy supporting colleagues to thrive and develop services, while also able to use a strategic approach to decision making to future proof what we deliver. You’ll be passionate about our mission and hold strong communication skills to bring clarity to our work for staff, partners, and young people.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.   

Main Responsibilities 

Service delivery support 

• Operational oversight and responsibility for OTR’s Voice service, working with the Service Leads to ensure continuity of quality service provision. 

• Line management of: LGBTQ+ Lead, Participation Lead, Link Worker Lead, and Advocacy & IV Lead. 

• Through service evaluation, ensuring young people are receiving the best possible quality of support, capturing feedback and learning to continually develop the support we provide.

• Working with Team leads on quality assurance using the data from our client record system, and service specific monitoring to ensure we’re delivering on contractual goals and targets.  

• Be the first point for safeguarding escalation for the Voice Service Leads and part of the on-call safeguarding rota for all of OTR.

Contracts and commissions 

• Managing relationships with contract managers and commissioners. 

• Working with the Service Leads to make sure we produce timely reporting, monitoring numbers, and finance papers.

• Attending quarterly review meetings, annual reviews and subgroups relating to these.

• Working with the SMT on re-contracting and applications to tender for Voice Services. 

Finance 

• Work with Service Leads and the SMT on funding proposals and development opportunities for the Voice Services. 

• Working with the CEO and Service Leads to set and manage the service budgets and expenditure. 

Partnerships 

• Engage and collaborate with community partners to increase OTR’s presence and impact. 

• Develop and maintain relationships within health a social care to improve outcomes for young people.

• Participate in a variety of external networks and steering groups to share learning and best practice to reach more young people who need us most.

Senior Management Team 

• Alongside SMT and the Board of Trustees, overseeing and managing the implementation of OTR’s organisational strategy, including reporting to the Board.  

• Promote OTR values and support the growth of OTR’s culture and identity

• Alongside SMT proactively work to ensure Equity, Diversity, and Inclusion commitments are upheld and continuously woven into what we do.

• Leading on EDI work across OTR to ensure an inclusive, equitable and accessible service for all young people and staff. 

General  

• Participate in the day-to-day work of the organisation – such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks

• Be an ambassador for OTR, actively promoting our vision and work

• Ensure the effective implementation of the organisation’s policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace.

• Following safeguarding policies and procedures in all aspects of the work with children and young people.

• Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs.

• Participate constructively in supervision and staff development opportunities including training and team building initiatives.

• Contribute to co-operative working across all the services within OTR.

• Promote and enable active involvement of young people in planning, improving and making decisions about OTR services.

• Ensure effective and accessible communication with staff, service users and the general public.

• Contribute to maintaining and developing effective professional relationships both internally and with outside agencies.

• Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required. 

For the full Job Description and Person Specification, please visit our website. 

Working pattern and location 

This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.

There is opportunity to work from home when agreed with your line manager, and we operate a flexible working policy which allows your hours to be spread throughout the day/week in agreement with your line manager.

The post holder will be expected to be able to travel throughout the authority and beyond to meet service users, professionals, and to attend meetings and training activities associated with the position. Mileage allowance will be payable for these types of travel.

The job will require occasional working outside of core office hours, some evenings, including the occasional weekend.  

Applicants must have the ability to travel within and outside the local authority, including to areas where there is no public transport. 

About the role

This role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with Your Place. You will manage all recruitment systems, administration, and relationships with external recruiters, while delivering on improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them.

Salary: £30,205-£32,965 annual salary annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Responsibilities

People Operations

• To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.

Recruitment

• Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy

• To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.

• Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.

• Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent

• Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.

• Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews

• Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.

• Keep all new starter files up to date, in particular recruitment and onboarding.

• Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies

Onboarding & Induction

• Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.

• Provide comprehensive in-person inductions for all new starters

• Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods

• Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.

• Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate

• Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.

Information Systems

• To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.

• To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Manager as appropriate.

General

• Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.

• Ensure that all duties and services provided are in accordance with policies and procedures.

• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• We are a busy charity with a small People team. There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities.

About you

• Experience

  • Experience and interest in recruitment, onboarding of new starters and retention of employees

  • Experience in a wide range of administration activity in a People/HR function

  • Experience of providing administrative support in a fast-paced environment

  • Experience of using a range of systems and software applications

  Qualifications

  • Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post

  Skills & knowledge

  • An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace

  • Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively

  • Good communication skills (both written and verbal)

  • A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel

  • An understanding of confidentiality and data protection

  Abilities

  • Excellent accuracy and attention to detail

  • Ability to develop good working relationships and rapport with internal/external stakeholders.

  • Ability to work as part of a team as well as being able to use own initiative

  • Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

  • Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

  • Ability to set up and work according to schedules

  Personal qualities

  • A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness

  • Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

  • Strong sense of responsibility and accountability

  • An understanding of and commitment to the values of Your Place

  • Willingness to occasionally work outside of normal office hours

  • Committed to continuing professional development

  Desirable

  • Qualification in Business Administration or Human Resources

  • An understanding or experience of using a people Information and payroll system

  • Some knowledge, experience or understanding of people management processes and best practice

Recruitment timeline:

Closing date: Wednesday, 8 April 2026

1st stage: shortlisted candidates will be invited to a brief pre-screen call on Friday 10 April 2026 which will last no more than 20 minutes

Final stage: In person interview with the Director of People and the People Manager on Wednesday 15 April 2026

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Are you an inspirational leader looking for your next challenge? Would you like the opportunity to guide a respected mental health charity through the next exciting stage of its journey?

York Mind is a vibrant and compassionate organisation dedicated to promoting recovery from mental ill-health, improving emotional wellbeing and supporting independent living. Through a wide range of services, including 1:1 support, advocacy, social activities, training and workplace wellbeing programmes. York Mind provides both face-to-face and digital support to people across the region.

Driven by the belief that mental health matters and that everyone has the right to thrive, York Mind works tirelessly to challenge stigma and ensure that support is accessible to those who need it. Last year alone the organisation supported more than 4,500 people experiencing mental health challenges, helping them move towards healthier and more fulfilling lives. Guided by values such as Being Brave, Standing Up, Developing Together, Actively Seeking and Being Pragmatic, the team is united by a shared commitment to making a genuine difference.

We now have a career-defining opportunity for a new Chief Executive Officer to lead York Mind into its next chapter, strengthening its impact and ensuring more people receive the support they deserve.

The Role

The Chief Executive Officer will report to the Board of Trustees and will be responsible for the overall strategic leadership, management and development of York Mind.

Key responsibilities will include:

• Providing clear strategic leadership and direction for the organisation in line with its vision, mission and values.
• Working closely with the Board of Trustees to shape and deliver the long-term strategy and ensure effective governance.
• Leading and inspiring a committed team to deliver high-quality services that support recovery, wellbeing and independence.
• Ensuring strong financial management and sustainability, including developing income streams and funding opportunities.
• Building and maintaining positive relationships with partners, commissioners, local authorities, communities and the wider voluntary sector.
• Championing mental health awareness and advocating for the needs of people experiencing mental ill-health across the region.

The Person

We are looking for an inspiring and values-driven leader who is passionate about improving mental health and wellbeing. The successful candidate will bring the credibility, energy and vision required to lead a growing and impactful charity.

Key skills and experience include:

• A strong track record of senior strategic leadership, ideally within the charity, public or health sector.
• Experience of working effectively with Boards or Trustees to deliver robust governance and organisational oversight.
• Demonstrable financial and organisational management experience, ensuring sustainability and operational excellence.
• Excellent networking, partnership and influencing skills with the ability to engage a wide range of stakeholders.
• Outstanding communication skills, with the ability to inspire staff, partners and the wider community.
• A genuine commitment to York Mind’s mission and values and to improving mental health outcomes.

This is a fantastic opportunity to lead a highly respected organisation making a tangible difference to people’s lives. As CEO of York Mind, you will have the chance to shape the future of mental health support across the region, working with a passionate team and committed trustees to expand the charity’s reach and impact.

If you believe you could lead York Mind through the next phase of its journey, we would love to hear from you.

Closing date: 10th April

Interviews: 27th and 28th April

For a confidential discussion about the role, please contact Leanne at Charity Horizons.

To apply, please send a comprehensive CV and supporting statement outlining how your experience meets the person specification and your interest in the role.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Location: Lambeth (travel across the area, home based for administration)

Salary: £29,250 - £33,250 per year

Contract Type: Permanent

Position Type: Full Time

All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

We are seeking a dedicated and compassionate Triage & Early Interventions Officer - Qualified to join our Medium-risk IDVA team on a hybrid basis working both at home and from our office in Shoreham-by-Sea, West Sussex.

This is a a full-time role working 37.5 hours per week Monday to Friday.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Triage & Early Intervention Officer - Qualified, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer - Qualified you will:

• Conduct comprehensive impact & risk assessments for clients.
• Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
• Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight London, 50-52 Commercial St, E1 6LT based on-site

We are currently recruiting for two vacancies:

• x1 Fixed term contract – MAT leave cover until 31st January 2027
• x1 Permanent

Salary: £43,454 per annum

About the role

This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a value's driven organisation with members at the heart of what we do. 

Working in a psychologically informed way, you will establish an open, trusting and strength based professional relationship with members supporting them into sustainable housing. Offering high quality coaching, advice and information and motivating members to identify and work through the changes they need and want to make whilst supporting their wellbeing and development of resilience and interpersonal skills. 

About you

We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person-centred support including access to housing, employment and the appropriate learning and skills development both internally and through access to community-based specialist services. You will hold a holistic view of a member's journey with us as part of our "one worker, one member' lead working approach. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 15th April 2026 at 23:59

Interview date and location: Week commencing 27th April 2026, in person at Crisis Skylight London, 50-52 Commercial St, E1 6LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Project Worker

Bristol

£29,798 - £33,797 pa

Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker?

Where you’ll be working

Our client's Accommodation Services are taking on an exciting expansion. The service provides accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. 

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Project Worker

• Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
• Provide practical and personal support to clients with complex needs around areas such as housing and health. 
• Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.  
• Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.  
• Continue to develop your skills further around working with clients in a holistic way - they will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. 

When you'll be working

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

About you

This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. They are looking for inspirational, people who will be committed to their recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you! 

• Experience supporting vulnerable individuals to identify goals and navigate change.
• Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach.
• A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment.
• An understanding of the challenges faced by people experiencing homelessness.
• Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.

They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

Closing date: 10 am on 7 April 2026

Interview and assessments between 21-23 April 2026

Our client is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

We’re looking for a confident, proactive, and highly organised Community Programme Coordinator to join the team, and be responsible for planning and coordinating activities, events, and other group offers here at the Likewise Community Hub, Kitchen, and Garden in Camden. 

Please note, we may decide to stop taking applications earlier than the 10th of April if we receive a high number of applicants. Please also ensure you read through the job pack attached before submitting your application.

About the Role:

Job Title: Community Programme Coordinator 

Salary: £29,000

Holiday: 28 days + bank holidays (increasing by 1 day per year of service)

Pension: 5% employer contribution

Hours: 37.5 hours per week, Full time

Based: At the Likewise Community Hub, Camden; Flexible; Minimum of 4 days in person, up to 1 day a week remote

About Us 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community, supporting individuals experiencing loneliness, isolation and social exclusion. We provide a range of one-to-one and community offers, and our goal is to create spaces and places where people from all walks of life and with varying levels of need can find belonging, connection, and support navigating life.

At the Likewise Community Hub, we offer a programme of activities, events, and therapies that are free and open to all adults, but with a particular focus on those experiencing social isolation, loneliness, or marginalisation through mental ill health. We want to continue developing into a vibrant, thriving and inclusive wellbeing hub.

About You

Essential experience and skills would include:

- Planning, delivering, and coordinating projects, activities, or events with multiple stakeholders

- Using Microsoft Office, with strong knowledge of Outlook, Excel, and Forms in particular, and being comfortable learning new systems

- Supporting or coordinating volunteers and/or placement students

- Attention to detail, organisational skills, and the ability to manage competing priorities and administrative tasks

- Building relationships and engaging with community members, volunteers, or service users

- Working with people who may have varying support needs, including mental health challenges

- Responding thoughtfully to, or managing challenging situations and conflict while maintaining appropriate boundaries

- Building positive relationships with external partners, communicating with care while representing the needs and values of the organisation

It would also be great if you had...:

- Experience working in the charity, community, or health and social care sector

- Experience in supporting and implementing project reporting, monitoring, or evaluation tools

- Some familiarity with housing, social care, or welfare systems, or experience in supporting people to navigate these            

- Experience designing and distributing promotional materials, or using tools such as Canva, MailChimp, etc

- Familiarity or knowledge of adult safeguarding, duty of care, and GDPR principles                    

- Experience using project coordination tools, databases, and/or CRM systems

- Some familiarity with the local area or experience working in the Borough of Camden                                                                 

How to Apply

More information about this role and how to apply can be found in the Job Information Pack attached below. Please read through it before you apply. The deadline for submitting your application form, CV, and your supporting statement with the answers to your written application (see information pack for guiding questions) is 9 am on the 10th of April, 2026. 

Please do not include your name or any other personal characteristics on your CV or supporting statement. This helps us to look at applications anonymously.

For any questions or enquiries related to our recruitment process

View our job information pack for details on how to contact us.