Jobs

Senior Partnerships Marketing Manager

Charity People is delighted to be partnering with Smart Energy GB to recruit for their next Senior Partnerships Marketing Manager.

This is a unique opportunity to join Smart Energy GB on a 12‑month temporary contract and play a critical role in delivering high‑value national partnerships that support a major behaviour‑change programme across the UK.

This role is highly hands‑on and delivery‑focused, managing complex, large‑scale partnerships with senior stakeholders, multiple workstreams and significant budgets. It will suit an experienced partnerships professional who enjoys being close to delivery and confident operating at pace.

About Smart Energy GB

Smart Energy GB is the independent, not‑for‑profit organisation responsible for delivering the national smart meter awareness campaign. Funded by energy suppliers, Smart Energy GB works with a wide range of partners to engage households across Great Britain, particularly customers in vulnerable circumstances and specialist audience groups.

Smart Energy GB operates a distinctive partnership model. The organisation funds partners to deliver marketing and behaviour‑change activity on its behalf. This role plays a key part in ensuring partners deliver against agreed objectives, budgets and KPIs.

• Contract: 12‑month temporary contract (PAYE)
• Hourly rate: £35.17 per hour + £5.11 holiday pay
• Hours: 36.15 hours per week
• Location: London, hybrid working
  • 2 days per week in the office (Tuesdays and Thursdays)
  • 3 days remote
• Start date: Mid‑April 2026

About the role

You will manage and deliver a portfolio of high‑value national and B2B partnerships, including at least one major, high‑profile partnership with multiple deliverables and senior stakeholders. Working closely with internal teams and external partners, you will lead the partnership lifecycle from contracting through to campaign delivery and evaluation.

This role requires confidence in managing complexity, balancing multiple priorities, and ensuring activity delivers measurable impact.

Key responsibilities

• Deliver the partnerships strategy, ensuring effective use of budgets and a balanced portfolio of partners
• Scope, onboard and manage high‑value national and B2B partnerships, ensuring clarity of deliverables, budgets and KPIs
• Lead the full partnership lifecycle, from contracting and negotiation through to hands‑on campaign delivery, performance management and evaluation
• Confidently manage senior stakeholders across complex and high‑profile partnerships
• Take ownership of at least one major national partnership, managing multiple workstreams simultaneously
• Maintain a strong partner pipeline and cultivate relationships across multiple sectors
• Lead the creation and delivery of multi‑channel campaigns to engage priority and vulnerable audiences
• Work collaboratively with internal teams to develop content and review partner assets
• Manage external agencies across creative, media and PR when required
• Ensure all partnership activity is measurable and work closely with insight teams to evaluate impact

About You:

• Significant experience personally managing large‑scale, high‑value partnerships, rather than solely overseeing or advising on them
• Extensive experience developing and delivering successful marketing partnerships
• Strong relationship management skills with senior stakeholders
• Proven experience leading integrated campaigns across multiple channels and agencies
• Confidence managing complexity, multiple deliverables and competing priorities
• Strong supplier and agency management skills
• An understanding of behaviour change or marketing best practice
• Experience delivering marketing or communications activity for vulnerable or diverse audiences
• Experience working across sectors to deliver complex projects
• Experience in B2B marketing or familiarity with small business needs

This role is best suited to candidates who enjoy being close to delivery and managing partnership activity day‑to‑day.

This is a rare opportunity to step into a senior, nationally impactful partnerships role within a unique operating model, working on high‑profile campaigns that make a real difference to people’s lives across Great Britain.

How to apply

Please apply without delay by sharing your CV. We are looking to move quickly with this role. There will be a two-stage process, commencing with a first-stage online interview, followed by an in-person second stage, with a view for the successful person starting as soon as possible.

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are seeking a purpose-driven and forward-thinking Director of Finance & Strategy with essential third sector experience, who is passionate about using their financial expertise to create meaningful impact and drive positive change in the world, while embracing technology and AI to strengthen, modernise, and evolve The Zahra Trust’s finance function.
This is a strategic leadership role that combines strong financial control with a clear focus on systems, data, and revenue insight. You will be responsible not only for financial governance, but also for building the infrastructure that enables the organisation to understand income performance, identify opportunities for growth, and respond quickly to changes in revenue.
You will also ensure that the organisation operates in line with charity finance regulations and best practice across all jurisdictions in which we operate.
You will play a central role in ensuring that financial data is accurate, accessible, and actionable — supporting decision-making across fundraising, marketing, and programme delivery.

We are seeking an experienced and driven Director of Programmes & Impact with essential third sector experience to lead and shape our global programme function.
This is a pivotal leadership role responsible for ensuring that all funds raised are translated into effective delivery on the ground, supported by strong oversight, clear data, and credible impact.
You will own the full lifecycle of programme delivery — from partner management and implementation through to compliance oversight, data capture, and donor reporting. You will also play a key role in building the systems, processes, and structures that enable impact to be delivered and evidenced consistently as the organisation grows.
This role offers a high level of ownership and influence, with the opportunity to shape how The Zahra Trust delivers, measures, and communicates impact globally.

As Marketing Manager with strong third sector experience, you’ll oversee the day-to-day planning, production, and delivery of fundraising and awareness campaigns across digital and traditional channels.
You’ll manage timelines, creative workflows, and campaign assets ensuring every message, design, and ad reflects The Zahra Trust’s brand and moves people to give, act, and advocate.
You’ll collaborate closely with internal teams (Fundraising, Programs, and IT), as well as external agencies and vendors, to bring campaigns to life on time, on budget, and with measurable results.
This role is ideal for a hands-on project manager and storyteller who thrives in fast-paced, purpose-driven environments.

We are seeking a Mission Enabler, Regional Mission to work in partnership with key staff across the Movement. They will provide direction and energy to Scripture Union’s Regional Ministry with a focus on establishing and sustaining ministry opportunities. This will require the person to recruit, motivate, train, equip and support a large number of volunteers/Faith Guides, with whom they work in partnership as well as leading by example, through the modelling of excellent mission delivery to children and young people consistent with Scripture Union’s mission. This role will the cover the Greater Manchester area.

The successful candidate will:

· Identify, recruit and support Faith Guides, volunteers and Local Mission Partners (LMPs) through a range of methods, including electronic, phone and face to face.

· Provide relevant coaching and/or mentoring, equipping and resourcing for Faith Guides, volunteers and LMPs.

· Lead local mission activity within Scripture Union’s mission framework, establishing a clear hand-over process and timetable to local church partners.

· Pioneer new approaches/ideas in line with SU’s strategy that have the potential to be replicated elsewhere and lead to a greater scale and depth of mission activity.

· Support, by promotion or direct involvement,  SU’s wider programme of holidays and missions across England and Wales and, if appropriate, internationally.

· Undertake specific fundraising activities and approaches in line with SU’s fundraising approach.

Why join us? Beyond the profound impact of your work, we offer excellent benefits:

• A flexible, home-based role supporting work-life balance
• Competitive salary and generous pension scheme (up to 12% employer contribution) and option to opt in to Salary Sacrifice
• 23 days annual leave + bank holidays + 5 additional days to volunteer at Scripture Union events 
• Enhanced Maternity & Paternity Leave 
• Life insurance, Permanent Health Insurance (PHI), option to join BUPA Healthcare and access to an excellent Employee Assistance Programme 
• Free Bible Reading notes and staff discount on our other material
• A supportive, faith-filled environment where your work has eternal impact 

If you're ready to make a lasting difference and join a community united by faith, we want to hear from you! 

The Movement takes Safeguarding seriously. This role will require an Enhanced Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Assistant Financial Accountant

West Midlands | Hybrid working | Competitive salary and excellent benefits

An exciting opportunity has arisen for two Assistant Financial Accountants to join a well-established public sector organisation, supporting the delivery of high-quality financial reporting, technical accounting and statutory returns. Sitting within a corporate finance team, these roles offer the chance to play a key part in the production of the statement of accounts and audit process, with opportunities to specialise in either VAT or capital accounting.

Working as part of a collaborative and forward-thinking finance function, you will gain exposure to a wide range of technical accounting areas while contributing to continuous improvement and strong financial governance.

What you’ll do

• Support the delivery of the annual statement of accounts, ensuring accuracy and compliance with statutory deadlines
• Lead on technical and capital accounting entries, applying relevant regulations and best practice
• Partner with stakeholders across the organisation to provide clear financial advice and insight
• Act as a key contact for internal and external audit, resolving queries efficiently
• Take ownership of balance sheet reconciliations, maintaining strong financial controls
• Develop financial models and support statutory returns, including VAT submissions
• Support and mentor junior team members within the finance function
• For the VAT-focused role, prepare and review VAT returns, ensuring accuracy and identifying discrepancies
• For the capital-focused role, maintain the fixed asset register, ensuring accurate classification and depreciation

What you’ll need

• AAT Level 4 or part-qualified with a recognised accounting body
• Experience working within a finance environment, ideally within the public sector
• Strong technical accounting knowledge with the ability to apply this in practice
• Experience using financial systems such as Oracle and advanced Excel skills
• Strong communication skills, with the ability to present financial information to non-finance stakeholders
• Exposure to VAT and or capital accounting would be advantageous

You will benefit from a flexible hybrid working pattern, generous annual leave entitlement, and the opportunity to develop specialist technical expertise within a supportive and progressive finance team.

About the company
This organisation is a large and diverse public sector body based in the West Midlands, serving a broad and vibrant community. With excellent transport links and a strong focus on community impact, it offers a rewarding environment where finance plays a key role in supporting essential services and long-term strategic objectives.

Applications are reviewed on a rolling basis, to avoid disappointment apply today!

Make a real difference in your community! 

As TCF Programme Officer, you’ll be at the heart of two exciting funding programmes: the Thurrock Community Fund, supporting local voluntary, community, faith, and social enterprise projects, and the new ‘#I Will Fund’ from the National Lottery, empowering youth-led social action. 

You’ll coordinate applications, grants, and reporting, ensuring both funds run smoothly and fairly—giving you the chance to see your work directly benefit local people and projects that matter.

#Community Fund Programme Officer. #Programme Officer. #Community 

Interim Public Fundraising Manager

Salary: Band 6 £39,775.77 - £45,489.23 per annum inclusive

Contract type: Fixed term (6 months) | Full-time, 37.5 per week 

Closing date: This advert closes on our website on 26th April 2026.

About the job role

We have an exciting opportunity for an Interim Public Fundraising Manager in our fundraising team at St Joseph’s Hospice.

We are looking for an experienced Fundraising Manager to join our small but dynamic fundraising team.

The successful candidate will be responsible for managing the public fundraising team – overseeing the recruitment and retention of individual supporters and community organisations through appeals, regular giving, in-memory, challenge events and fundraising activities. 

About you

You will need:

• Significant experience working in the public fundraising environment with specialism in one of the following: Individual Giving, Community & Events or Legacy & In-Memory fundraising.
• Experience in line management and supervision, providing support and leadership.
• Experience of developing donor journeys and delivering excellent supporter stewardship to retain donors.
• Experience of budget management, monitoring income and expenditure, delivering to budget and reforecasting.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 26th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

This is an exciting opportunity for an experienced finance assistant to join the finance team to perform a variety of accounting, financial, and bookkeeping tasks. You will be working with a small team of colleagues in a supportive and friendly environment with flexible and hybrid working. High attention to detail and works well in a team and on own initiative.

About us

Community Action Suffolk (CAS) is a well-established and highly regarded infrastructure organisation for the Voluntary, Community and Social Enterprise (VCFSE) sector. Our mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector in its work.

We exist to ensure the sector is supported, safe and sustainable. We provide (or signpost) whatever is needed behind the scenes to enable this, so the sector can concentrate on doing what it does best – making Suffolk an incredible place in which to live and work.

CAS supports organisations in the sector to enable them to operate more effectively. We provide a voice for organisations and groups who may not otherwise be heard and represent their interests to the private and public sectors.

About the role

As a Finance Assistant you will report to the Head of Finance. The successful candidate will have an aptitude for numbers and be well organised. You will be a self-starter with the ability to use your own initiative and meet agreed deadlines working as part of a team with a positive problem-solving attitude. You will hold a general accounting qualification or have proven similar accounting experience.

You will be responsible for ensuring transactions are processed accurately and for the timely reconciliation of the trial balance with supporting documentation as necessary to support the monthly management and annual statutory accounts.

This is an excellent opportunity for anyone looking to join an established charity that can offer a varied role and where they can be a vital part of the team.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction

For more information, please visit our website for a copy of our recruitment pack.

Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum FTE
Salary Scale Point: 19, Including 1 point for anti-social hours
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota -
Week 1: Tuesday, Saturday, Sunday
Week 2: Monday, Wednesday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 21st April 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Critical Time Intervention (CTI) Worker will provide person centred assistance during the transition from custody to community integration. By following the Critical Time Intervention model the CTI Worker will collaborate with a range of services to enable the individual to access them and use a range of appropriate interventions to assist the individual to become more independent and connected.

We are bold with a culture of continuous improvement and there will be opportunities to contribute to ensure we are providing the best possible service. This also combines with an equitable approach to ensure that any systemic barriers are challenged and that the voices, experiences and stories of people navigating this transition are heard. The impact of this work will continue to build on the evidence that the CTI service ends homelessness.

About you

• Being person centred to build relationships, use assessments and develop goals and actions that are based on what is important for the individual.
• Working within the principles of the Critical Time Intervention model and understanding the challenges faced in the transition from custody to community integration.
• Building and maintaining good working relationships within HM Prison & Probation Service and other organisations to assist with receiving referrals, signposting, making external referrals and advocacy.
• Promote engagement with co-production opportunities within the service as well as actively seeking feedback on service delivery and improvement from the people accessing the service.
• Using reflective practice, caseload management meetings and personal development opportunities to deliver a quality service and work within the values of Crisis.
• Being able to identify and manage safeguarding concerns utilising a range of communication methods.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website).

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22 April 2026 at 23:59

Interview process: Competency-based interview followed by a service user panel interview

Interview date and location: Wednesday 6 May 2026 in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Employment Coach

Are you driven by the belief that every woman deserves the chance to shape her future, no matter her past?

We are an award‑winning national charity, the UK’s only employment charity dedicated solely to supporting women with convictions.

Driven by our vision of a society where no woman is held back by her past, we work to ensure every woman has the support, encouragement and opportunities she needs to reset her life and thrive.

We challenge misconceptions about women with convictions and raise awareness of the issues that often sit behind women’s offending. At the heart of our work is a simple belief: a conviction should never define a woman’s future.

If you’re passionate about helping people transform their lives, you could be the person we’re looking for to join our small, friendly team at Working Chance.

About the role

Our Employment Coaches support our clients to build their confidence, strengthen their employability and secure work that aligns with their skills, aspirations and circumstances. You’ll do this by guiding women through their job search and applications, and by helping them access opportunities with employers we partner with.

You’ll carry out initial assessments, develop personalised action plans, identify barriers to employment and signpost to specialist support where needed. You’ll also help clients prepare disclosure statements and stay motivated throughout their journey.

You’ll build strong relationships with employers, monitor suitable vacancies and proactively promote clients for opportunities.

You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below. 

If you think this might be the opportunity you've been looking for, we'd love to hear from you!

What we offer

You’ll be joining a supportive, values‑driven team who care deeply about the women we work with. Alongside a competitive salary, we offer flexible working, a generous holiday allowance, wellbeing days and time off for your birthday.

For more information about Working Chance, please visit our website.

Closing date: 12pm, Thursday 23 April 2026
Interviews: Week commencing 4 May 2026

Vetting and role requirements

As an organisation committed to supporting women with criminal convictions into employment, we warmly welcome applicants with lived experience of the criminal justice system.

Please note that this role requires a Basic DBS check and HMPPS vetting because it includes work on contracts commissioned by the Ministry of Justice and HMPPS. These vetting processes have specific criteria set by those agencies, which means that not all applicants will be eligible to pass. We want to be transparent about this so that candidates can make informed decisions, while still encouraging anyone who feels they could thrive in this role to apply.

Guidance and requirements can be found in the ‘HMPPS Risk Assessed Access for Personnel with Lived Experience of the Criminal Justice System Policy Framework’. A link to this included in the job pack.

Due to requirements set out in these contracts, this position is open only to women, in accordance with the sex‑based exemptions of the Equality Act 2010 (Schedule 9, Part 1).

Application guidance

While we recognise the increasing use of AI tools, your personal insights, experiences and reflections are what matter most to us. We strongly encourage applicants to provide answers in their own words. Your individuality is your strength, and AI‑generated responses may limit your opportunity to stand out.

Application process

To help us understand your experience and motivations, please submit your CV along with brief written responses to our questions.

We look forward to learning more about you and the strengths you could bring to our team.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £15,514.27 per annum
Contract type: Part Time, Permanent

Hours: 22.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 8 May 2026

We’re looking for an experienced, compassionate leader to oversee the day‑to‑day running of our national helpline services and co‑ordinate our Survivors Forums. This is a unique opportunity to shape a trauma‑informed, high‑quality support service for victims and survivors of rape and sexual abuse, as well as those who support them.

In this role, you’ll ensure our helplines remain safe, accessible, and responsive, providing steady leadership in a fast‑paced, emotionally complex environment. You’ll offer clinical supervision, guide a dedicated team of staff and volunteers, and champion best practice in safeguarding, risk management, and service quality.

You’ll also play a key part in strengthening survivor voices by supporting and co‑ordinating our Survivors Forums—helping shape the future of our organisation and the wider sector.

If you’re a qualified counsellor and clinical supervisor with experience managing frontline support or crisis services—and you’re driven by a commitment to trauma‑informed, survivor‑centred practice—this role offers the chance to lead meaningful change and support a service that truly matters.