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Asthma + Lung UK, The Whitechapel Building (Remote)
£26000.00-£28000.00 per year
Posted 4 days ago
Closing today at 23:30
NFP People, Remote
FTE circa £27,435 per annum
Posted 3 weeks ago
Treasures Foundation, Greater London (On-site)
£28,808 per year
Seeking a passionate, empathetic individual to support and empower vulnerable women
Posted 1 week ago Apply Now
Scripture Union, Milton Keynes (Hybrid)
£31,500 - £34,800 per year
Posted 2 weeks ago Apply Now
Closing in 3 days
Alzheimers Society, Remote
£31,018 - £34,464 Per Annum
Posted 1 week ago
Closing in 5 days
Brake, Multiple Locations (Hybrid)
£26,000 per year
Posted 6 days ago Apply Now
Closing today at 23:00
King's College London Students' Union, London (Hybrid)
£31,041 - £37,508 per year
Posted 2 weeks ago
NFP People, Remote
Circa £29,200 pa (inner £3,950 pa / outer £2,275 pa) London weighting
Posted 1 week ago
Closing today at 23:30
Action on Smoking and Health, Vauxhall (Hybrid)
£27,007.50 Pro rata (6 month contract)
Posted 2 weeks ago Apply Now
NFP People, Remote
circa £27,400 per annum for 35 hours per week, pro rata for less hours
Posted 1 week ago
The Football Foundation, Wembley (Hybrid)
£29,000-£34,000 per annum (dependent on relevant skills and experience and qualification) plus generous benefits
Posted 2 days ago
Closing in 3 days
The King's Trust, Multiple Locations (Hybrid)
£45.000 - £ 55,000 FTE (£27,000 - £33,000 pro-rata'd) dependent on location, skills and experience.
Posted 1 week ago
Closing in 7 days
Amicus (Andrew Lee Jones Fund), London (Hybrid)
£28,000 - £35,000 per year
Posted 6 days ago
Page 34 of 36
The Whitechapel Building, 10 Whitechapel High Street, London (Remote)
£26000.00-£28000.00 per year
Permanent
Job description

Location:  Remote based

We are looking for a Healthcare Advisor to join our Helpline Team to provide personalised support to our beneficiaries, their families, and carers that will help them take control of their wellbeing, live independently, and improve their health outcomes.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Healthcare Advisor Manager, you will provide holistic approach  general advice on lung conditions, welfare benefits, smoking cessation as well as much more based on an individual’s needs within the remit of the role.

You will have excellent customer service skills, the ability to communicate effectively over the telephone and through digital channels demonstrating empathy, discretion, and diplomacy as appropriate. You will have experience working within a helpline environment and the ability to assess the needs of callers. There will be a period of competency-based training both initially and over the first six months of employment which must be completed to perform all the duties of the job to the required standard.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Posted by
Asthma + Lung UK View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 14 May 2025
Closing date: 27 May 2025 at 23:59
Job ref: TA1311082TheHA
Tags: Customer Service, Helpline