Communications manager jobs

Fundraising Development Executive

Salary: £26,500.00 Per Annum, Plus Desirable Benefits

Full-Time, Permanent Position

Based at Port Lympne Hotel & Reserve

The Fundraising Development Executive is an important part of The Aspinall Foundation’s small fundraising team. The Fundraising Development Executive will drive donor engagement through strategic management of adoptions and lottery programmes, enhancing acquisition, retention and income.

The role involves crafting compelling communications, leading social media planning, and delivering excellent supporter stewardship. Collaborating with internal teams and external partners, they ensure accurate reporting, manage merchandise, and support compliance with fundraising regulations. This varied role combines creativity, data-driven insight and strong relationship-building to support The Aspinall Foundation’s mission and grow sustainable income streams.

A full job description is available on request.

Who we are looking for:

We are seeking a candidate who has a proven track record and passion for delivering exceptional customer support. The successful candidate will possess excellent IT skills, including proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint), and have prior experience using CRM databases. A broad education, combined with outstanding communication skills and meticulous attention to detail, is essential.

The candidate must be adaptable, able to respond to changing demands, and collaborate effectively within a busy team environment. While knowledge of GDPR and previous experience in the charity sector are preferred, they are not mandatory. Above all, the candidate should be dedicated to providing an exceptional experience to our supporters, ensuring they feel valued and appreciated.

A warm, engaging personality, a team-player attitude, and a genuine passion for animal conservation and rewilding are key. If you have a personal connection to our cause and a desire to make a real difference, we’d love to hear from you!

Contract details:

This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location

About The Aspinall Foundation:

The Aspinall Foundation’s mission is to prevent the extinction of endangered animals.  Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side.  By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.

Why you should join us:

As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.

You can also expect a host of other benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
• Comprehensive training and development opportunities, including workshops and e-learning
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension.

Please note, this role may close early if we receive a high volume of applications.

We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.

There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.

We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.

RESPONSIBILITIES

Programme & Operations Support

• Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.

• Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.

• Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.

• Manage resources in our lock up (based in Hornsey)

Administrative & Organisational Support

• Maintain accurate records, databases, and documentation to ensure compliance and efficiency.

• Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.

• Support the team with minute-taking in meetings.

Partnerships & Referrals

• Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.

• Support with phoning participants and referrers to support them to complete sign up forms where necessary

• Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events

• Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with. 

Finance & Compliance Support

• Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.

• Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Strong organisational and administrative skills, with the ability to manage multiple tasks.

• Experience in the charity, youth, or refugee/migrant sector.

• Excellent communication skills, both written and verbal.

• Confident in communicating with external partners, suppliers, and stakeholders.

• Proactive, with the ability to take initiative and problem-solve.

• Strong attention to detail and accuracy in maintaining records.

• IT proficient, including experience with email, spreadsheets, and document management.

• Knowledge of financial administration (e.g. processing invoices).

• Understanding of and commitment to data protection principles and maintaining confidentiality. 

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

YOUR APPLICATION

We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.

Successful application is conditional on references and the passing of an Enhanced DBS check.

Overcoming imposter syndrome

At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.

We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!

 Hours: Part Time 21 - 25 hours, ideally split between 4 – 5 days Monday – Friday. One evening in three (currently Wednesday) may be required.

Contract: Fixed term until 31st March 2026, extension likely. Start date June 2025.

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, offices, from home as required by service.

Salary: £28 – 32k FTE DOE plus 5% employer pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.

We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital or when they have become unwell in the community.

The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.

The role will involve:

- Managing a caseload of clients.

- Developing a holistic plan of support and directly delivering aspects of it.

- Liaising with hospitals, social workers, volunteers, family members, carers and other voluntary sector organisations and services.

- Administration related to the delivery of the service.

We are looking for an individual with experience in a health or social care related field, has an understanding of the challenges facing older people upon leaving hospital, has access to their own transport and is able to undertake physical tasks associated with preparing the home for discharge. Good communication, administration and coordination skills are also essential.

Click redirect to recruiter to be taken to our website for full details and how to apply. Applications should be submitted by 9 a.m. on the 4th June 2025. Interviews will take place on Monday 9th June.

The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit

Location: Hybrid working, 2 days in office, London SE5.

Salary: £59,744 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.

The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully  implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.

Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Tuesday 27th May, 9.00am

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose

This is an exciting new role for hte Trust as it seeks to uplift and empower the people of Evesham in Worcestershire.

The Trust has secured funding for a new COO who will support, encourage, lead and develop the Trust into our next chapter.

We are an established Community Centre with a brilliant, dedicated and highly motivated small staff team with lots of volunteers.  We have a wide range of commumity centre users, and estblished partnerships and networks.  The Trustee body have recently set a new Vision and Priiorites process; and we are working with a community research body and fundraising strategy.  Our new COO will work to support and develop all this towards a sustainable future.

Part of this new role will be to support one of our key projects become an independent charity in their own right; and to work on the vision for social housing/supported housing locally with linked buildings in the HIgh Street.

Further information is in the Job Pack.

Thank you for your interest in working with us at Hopeful Futures CIC! We are a small but growing grass roots not-for-profit community interest company based in the London Borough of Newham. Motivated by our Christian faith, our mission is to create opportunities for autistic people, those with learning disabilities and their families to thrive in local communities.

This is an exciting, brand-new role at Hopeful Futures; we are looking for an ambitious individual to successfully lead all of our community-based projects.

This role would suit a candidate who has developed community projects before; someone who has taken vision/s and built them up from scratch until they have become flourishing projects, making a real difference to people's lives in a local community.

Please note that there is a genuine occupational requirement for the post-holder to be a practising Christian.

Overview of the Projects

• Wave (We’re All Valued Equally): our inclusive Christian worship events
• Family Support services
• Friendship Hub & Joy Hub: A new project enabling adults with learning disabilities to meet, plan and enjoy activities and outings in Newham
•  Art Group & Art Hub: Art based projects for autistic artists and artists who have a learning disability

Our Community Lead will also be responsible for:

• Line managing up to five identified staff members
• Successfully delivering the aims set out in our fundraising strategy
• Setting up a volunteer recruitment and retention scheme

For more detailed information about our community projects, for the full job description and person specification please download the 'Community Lead Job Summary and Description'. 

The Role

• Based at our office address of School 360, Sugar House Lane, Stratford, E15 2QS as well as various community project locations across the London Borough of Newham, with one day per week available for working from home
• Full time - Monday - Friday - 37.5 hours per week offered as a permanent contract
• Closing date: Apply by 12pm on Friday 6th June
• We will be shotlisting week commencing 9th June with first stage interviews scheduled for 17th & 19th June

Further Information for Applicants

• We are passionate about creating a diverse workforce and particularly encourage applications from candidates of the global majority
• All job offers are subject to a satisfactory DBS check and references
• Prospective candidates must have the right to work in the UK

Benefits of Working at Hopeful Futures CIC

• We provide high quality training & a robust induction process to settle you into your role
• Enhanced maternity & adoption leave scheme
• 28 days annual leave increasing by 1 day for each year of continuous service (up to 33 days)
• An additional day off for your birthday
• We are a recognised disability confident employer
• We have an Enhanced Employee Assistance Programme with access to free counselling and other wellbeing services
• Ability to join the Blue Light Card Scheme which provides members with thousands of amazing discounts online and on the high street across categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many more

About A4ID

Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule Of Law Expertise programmes and projects.

Purpose of the Role

The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities.. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.

The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).

Larger strategic projects involve working with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.

On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.

Reports to: Pro Bono Legal Services Lead (PBLSL)

Contract: FTC

Hours: Full-time, Hybrid working with a minimum of 1 day a week in the London Office

Work Permit: Required to have the right to work in the UK

To Apply

Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.

Closing date: 1 June 2025.

A fantastic opportunity has arisen to play a vital role at Cure Parkinson’s, as our Research Grants Officer. This role will be responsible for supporting research scientists who are applying for grants or are carrying out funded research for us. This work is critical for us to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.

As our Research Grants Officer you will be comfortable building relationships and providing support for researchers. You will be an effective member of our pioneering Research Team, ultimately helping us to drive scientific discovery forward and bring us closer to a cure.

The role is a two day a week commitment. (16 hours) £150 per day.  We are flexible on working from home but would prefer that at least one of the two days is at the office with the other two staff members, our Office Administrator and CEO.

It involves –

Monitoring and recording all income for the charity

Sourcing funding, at present primarily from Trusts and Foundation or individuals

Collaborating with the office team on other fundraising initiatives and events

Support the delivery of digital fundraising activities

Being a small team, other tasks may come up from time to time

Exploring and obtaining fundraising from Corporate entities.

It requires –

A good knowledge of a CRM database, preferably Advantage nfp

Good writing and communication skills

Someone with attention to detail

Someone who can work flexibly in a team.

The charity has an office in Bermondsey

To apply please email  with a CV and covering letter outlining any experience of health or stroke related work additional to your fundraising experience.

This is a varied role and the successful applicant will drive our community and events fundraising. You will organise the Tour de Vale Bike Ride plus other fundraising events at Stoke Mandeville Stadium, source runners for a range of third-party events including the Great North Run and help them reach their fundraising targets, identify and develop opportunities for community groups and local companies to support the charity and lead and manage our schools fundraising programme.

Reporting to the Head of Fundraising, you’ll be an integral member of our staff team who are committed to providing an excellent supporter and donor experience.

About you

We are looking for a friendly and organised individual with a proven track record of meeting or exceeding targets from sponsorship-based events or community fundraising along with experience of preparing activities to recruit, engage, inspire and retain supporters.

You’ll be confident at building relationships with volunteers and supporters with a keen interest in supporter care. You’ll be an engaging communicator, have excellent multi-tasking skills and attention to detail, be happy working within a team as well as on your own and have a flexible and collaborative approach to your work.

About us

We’re WheelPower, the national charity for wheelchair sport and we are passionate about helping disabled people lead active lives.  We do this by organising sports sessions and providing advice to recently paralysed hospital patients, organising a variety of events and programmes at Stoke Mandeville Stadium and throughout the country, organising online fitness classes and producing resources which enable disabled people to stay active in their homes and working with partners to improve their delivery models.

Although the role is based at Stoke Mandeville Stadium, we are following a blended approach between office and home working with full time staff currently working two days per week in the office.

WheelPower is an inclusive employer committed to developing a diverse workforce.

Benefits

This is your opportunity to make an impact in an organisation where your voice will be heard and your hard work noticed.

As well as a salary of £30,000 a year, enrolment in our Stakeholder pension scheme and a flexible, family-friendly environment, you can look forward to free access to the fitness facilities at Stoke Mandeville Stadium and discounted accommodation in our onsite hotel.

We offer 25 days leave plus bank holidays and operate a time off in lieu system for any time you work outside of your normal hours.

Flexibility

We welcome applications from all sectors of the community and are open to applications from people looking for part time work.

Salary: £30,000
Benefits: Flexible working. free gym membership, swimming and fitness classes
Contract: Fixed Term 14 months (Maternity Cover)
Hours: 37.5 hours a week including occasional weekend and evening work (part time considered)
Location: Hybrid / office location is at Stoke Mandeville Stadium, Aylesbury
Reporting to: Head of Fundraising, Data & Communications
Working closely with: Fundraising & Marketing Team, Volunteers

Main purpose

To lead WheelPower’s community and events fundraising programme.

At The Hospice of St Francis we believe Hospice care is fundamental for a good life - a human right, not a postcode lottery.  The work of the Hospice is vital – to the people they support, their families and to the community. Funding our future means commercial enterprise, philanthropy and sustainable trading.

The Hospice of St Francis is a charity with a powerful history and has provided outstanding hospice care for over 45 years. Rated ‘Outstanding’ by the CQC since 2016, The Hospice helps 2,000 local people and their families in Hertfordshire and Buckinghamshire, to live their lives well. Care is tailored to individual’s needs, supporting people recovering from life threatening illness, those living with a diagnosis that will result in premature death and support for family and friends in caring and through loss and grief. The Hospice works to deliver care, at Home, at the Hospice in the Health and Wellbeing Centre and in-patient unit.

The Hospice has invested in digital development. The Director of Media and Digital income oversees income to the value of £400k with a trajectory for growth. This includes all appeals, promotion of established products like legacy giving and matched funding programmes. The legacy pipeline was redesigned in 2024 with an award winning film “I will 1%” inspired by the work of Richard Ratcliffe. The Hospice is one of over 100 Hospices working with Hospice UK to promote legacy funding at a national and local level with a combined campaign. Investment for the future means The Hospice has a centrally managed people and systems team, this includes management of our CRM (Donify), enabling the Executive Team report on KPIs with internally triangulated data for better decision-making. The Hospice is also working with Finegreen to recruit an interim Head of Philanthropy to review the approach to philanthropy to date and make clear recommendations. A third party will deliver market research to update intelligence on current and potential markets for supporters. With innovation at its core, The Hospice has embedded ‘everyone’s a fundraiser’ into the organisational culture. This includes an embedded fundraiser in clinical services for a faster response whenever a person receiving care and support expresses an interest in becoming a fundraiser.  All of this ensures our Fundraising Directorate can now focus on ‘in real life’ or ‘in person’ fundraising, identifying and working with new cohorts of supporters, assure continued innovation in facilitating meaningful giving experiences, running high profile events to unite people behind a shared cause, challenge events and new approach to philanthropy.

As our Director of Fundraising, you will be an innovative strategic leader, a people person who combines humanity with data driven decision-making. Your role includes leading an experienced team to deliver over £2.5m in income annually and steward £1m in legacies, with the opportunity to make your own appointments to lead philanthropy. As part of the strategy of the Hospice your business case development will deliver an additional ≥£1m by 2028, in a trajectory for growth. An adept storyteller with a passion for Hospice care – you will lead strategic partnerships, working cross sector and operating effectively at Board/Committee. You will be accountable for identifying, testing and implementing fundraising approaches not typically used to date in the sector, including new philanthropy, donor advised funds and social investment models with a pipeline for delivery of new income. You will research and develop strategic alliances built on value exchange, where individuals and organisations come together to define the benefit of this collaboration and commitment to donate/invest. An accessible, visible and credible ambassador you will build networks to garner support across the community. There will be opportunities to represent the Hospice in external partnerships and projects locally and nationally.

If this feel like the right role for you, we would love to hear from you.  

Recruitment Timetable

Applications Close: Sunday, 8 June 2025  
Shortlisting Interviews: w/c 16 June 2025  
Final Interviews and Assessment: w/c 30 June 2025
 
For further information and a confidential call, please contact Joe Joyce and Natasha Parmar at Finegreen

Application is by CV and Covering Letter and should be submitted to Finegreen

Make a real impact every day — join our mission to support homeless and vulnerable families across Staffordshire.
We're looking for a passionate and proactive Corporate Fundraiser to help us build meaningful partnerships and grow our charity's reach.

At The Gingerbread Centre, we believe that everyone deserves a safe place to call home. As part of our dynamic Income Generation team, you’ll be at the heart of our efforts to raise vital funds and create long-lasting relationships with local and regional businesses. Your work will directly support families facing homelessness and give them hope for a better future.

In this varied and rewarding role, you'll:

• Identify and engage potential corporate partners across Stoke, Staffordshire, Newcastle-under-Lyme, and Staffordshire Moorlands

• Develop creative campaigns and proposals that align business goals with our mission

• Represent the charity at events, networking opportunities, and meetings

• Collaborate with internal teams to showcase the impact of partnerships

• Drive sustainable income growth through corporate giving, sponsorships, and employee fundraising

We’re looking for someone who is:

• A confident communicator with strong networking skills

• Self-motivated, organised, and enthusiastic about making a difference

• Experienced in sales, fundraising, or business development (charity experience a plus but not essential)

We are recruiting for a Immediate Individual Giving Officer for a FTC for 2 months ,which could be extended for an inspiring children's charity. You will be supporting the administration of a summer appeal going out , we are looking for an immediate candidate who can start in June, initially the contract it will be for 2 months .

Hybrid Working min 2 days in the office

The Role
To act as the first point of contact for Individual Giving and provide on-going support to donors. This includes but is not limited to, thanking donors, responding to enquiries and providing support and advice in relation to donating to the charity
To deliver and fine tune stewardship for all one-off and regular donors. Stewardship must thank supporters in a timely manner and provide information and inspiration to show how the donor how their gift makes a difference. This includes sending emails and letters, welcome packs, and personalised email updates and resources.
To support the Head of Public Fundraising with appeals and other Individual Giving projects that the charity will be running an appeal in June and in November and December in the lead up to Christmas.
To utilise Raisers Edge database to record and track donor interactions.
To manage income processing for one-off donations, cash and cheques.
To work with the Database Manager to tidy donor records and maintain accurate records.

The Candidate
Knowledge and understanding of Individual Giving fundraising
Knowledge and understanding of the importance of donor care
Track record of communicating with supporters by telephone and through written communications Experience of delivering stewardship plans to maximise income and engagement
Knowledge and understanding of Data Protection legislation
Experience with a CRM system (i.e. Raisers Edge)
Good planning and organisation skills
Excellent IT and Microsoft Office skills

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.