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To create lasting change on important social issues such as poverty, homes and health inequalities, we need to communicate about them in ways that shift hearts and minds and build a broad movement of support. At FrameWorks UK, we know that when we change the story, we can change the world. Our framing research shows how people think about different social issues. We use this knowledge to develop and test communications strategies to help organisations create social progress.
As Research Assistant you'll play a key role in delivering our research projects; shape and support our processes and systems; and share our research with campaigners, communicators and organisations. You’ll work to identify the best ways to communicate about a range of issues like access to justice, achieving health equity, and securing decent and affordable homes. We'll provide training and support all the way.
We use robust communications research to inform our work with mission-driven organisations to change the story on important social issues.
The client requests no contact from agencies or media sales.
Tenancy Support & Financial Wellbeing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 4.5-year fixed term (as this post is funded by the National Lottery)
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery -from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.
About you and the Role
As a member of Wintercomfort’s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort’s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion.
Key Responsibilities
One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to come and work with us, you will find that we offer:
Closing date: Monday 11th May, 2026
Interviews will be taking place between the 19th – 22nd May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Peterborough Citizens is part of Citizens UK, a nationwide alliance that brings together local groups to campaign for social justice and community improvement. In Peterborough, it works with schools, faith groups, and community organisations to address issues like housing, safety, and opportunity. We’ve been active for five years, building local leadership and creating positive change through collective action.
This role will focus on delivering the Pride in Place: Listening to Leadership programme across Peterborough. The Community Organiser will support the delivery of a 12-month programme that moves from listening → action → leadership, building long-term community power and neighbourhood governance. The role combines core community organising practice with structured delivery of engagement, analysis, and leadership development.
Community Organising
Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As a Pride in Place Community Organiser with Peterborough Citizens, you will use the Citizens UK method to build relationships across civic institutions—such as schools, faith groups, and community organisations—to develop local leaders and strengthen their collective power. You will lead a broad listening campaign to surface shared concerns, support communities to identify priorities, and co-create strategies that turn those issues into winnable campaigns, including engaging decision-makers and organising public actions. Grounded in the belief that local people can shape their neighbourhoods, you will help deliver tangible “you said, we did” outcomes, build sustainable structures for resident voice and accountability, and contribute to the wider Pride in Place initiative by embedding long-term community leadership and change.
The client requests no contact from agencies or media sales.
Forced Marriage and Honour Based Abuse Support and Outreach Worker
We are looking for a Forced Marriage and Honour Based Abuse Support and Outreach Worker to provide direct support and advocacy to victims of Forced Marriage (FM) and Honour Based Abuse (HBA)
Join an organisation that supports Black & Minoritised communities affected by domestic abuse. Set up in 1979, the charity is a leading provider supporting survivors through their journey to safety, confidence and independence to live free from violence, abuse and fear.
Please note that due to the nature of this role, we can only accept female applicants.
Position: Forced Marriage and Honour Based Abuse Support and Outreach Worker
Location: West Midlands
Hours: Full-time (37.5 hours per week)
Salary: £25,000 - £26,000 (depending on experience and qualification)
Contract: Fixed term contract until 31 March 2028
Closing Date: 20th May 2026
Interview Date: 28th May 2026
The Role
As a Forced Marriage and Honour Based Abuse Support and Outreach Worker you will provide person-centred, needs-led support, advocacy and safety planning to victims and survivors, ensuring they are safeguarded and supported to access appropriate services, including legal advice and assistance with evidence gathering.
You will support applications for Forced Marriage Protection Orders and other civil protection orders, and help individuals to report abuse and navigate the criminal justice process with ongoing emotional and practical support. You will work in partnership with statutory and voluntary agencies to coordinate effective responses and improve access to support pathways.
The role includes delivering and supporting group work, workshops and outreach activities that reduce isolation and build confidence, resilience and independence. You will also contribute to awareness-raising and training for young people, community members and professionals, as well as supporting the development of campaigns and engagement work. In addition, you will participate in a 24-hour helpline rota, assist with policy development, and ensure compliance with safeguarding, health and safety, and organisational procedures and regulatory requirements.
Specific areas of responsibility include:
You will be expected to cover on a rota basis out of hours and weekend on-call for emergencies.
About You
We are looking for someone who has excellent communication skills with the ability to communicate effectively when advocating for service users, raising awareness of FM & HBA and representing the charity.
You will bring with you the following key skills and experience:
Female applicants only. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not necessarily exclude you from this post but under the Act, we must have details. An Enhanced Disclosure will be sought in the event of a successful application for this post and therefore you will be required to give details of spent and unspent convictions disclosed above. The charity operates under the Revised Code of Practice for Disclosure and Barring Service.
You may also have experience in roles such as Advocacy, Advocate, Domestic Abuse Advocate, IDVA, Domestic Abuse Advocate, Domestic Abuse Advocacy, Domestic Abuse Outreach Worker, Domestic Abuse Case Worker, Domestic Abuse Case Worker and Outreach, Domestic Abuse Support Worker, Junior IDVA. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Are you passionate about making a positive impact on people’s lives by providing expert guidance and support in the pursuit of employment, training, and personal development?
Citizens Advice Milton Keynes is seeking an enthusiastic and dedicated individual to join our Works for Us team as an Information, Advice and Guidance Officer (IAGO).
Citizens Advice Milton Keynes has been a cornerstone of support for the community, offering free, confidential, and impartial advice since 1972. Our Works for Us team is committed to delivering a reliable, high-quality, multi-channel service to individuals in Milton Keynes, focusing on improving their skills, providing employment-focused training, and engaging in personal development activities.
As an IAGO, you will work closely with the Works for Us Team Manager to ensure the efficient and effective delivery of employability services to the public. This includes providing face-to-face advice, phone support and email services. The role demands adaptability to fast-changing priorities, compliance with quality standards, and a commitment to delivering in-depth employability advice and guidance.
The successful candidate will also need to be confident and able to provide coaching and training support to small groups of service users on a sessional basis.
Applicants need to:
A background in advice giving, career advice or tutoring is desirable. Full training and induction will be provided.
We are an organisation that values continuous development, ensuring our services meet the evolving needs of our clients as they upskill and seek employment in a changing job market. We actively encourage ideas and contributions from our team to help shape a service that delivers meaningful, lasting impact.
The successful applicant/s will need to complete a Qualification in Advice and Guidance as part of their initial training.
The successful Applicant/s will be asked to undergo a Disclosure and Barring Service (DBS) check.
Closing date:10 May 2026 at 5pmInterviews:TBC
Please note interviews will be held face to face
We are recruiting for a Housing IGVA to join our team in Barking & Dagenham; the scope on this job involves….
Job Title: Housing IGVA
Location: Barking & Dagenham
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We are seeking a committed and compassionate Housing Independent Gender Violence Advocate (IGVA) to join our service in Barking and Dagenham, supporting women who have experienced domestic abuse. This is a vital role that works in close partnership with the Housing Department, with the post‑holder co‑located three days per week in person to strengthen joint working and improve outcomes for survivors.
The Housing IGVA will provide specialist support and advocacy, working alongside housing colleagues to ensure survivors’ safety, needs, and experiences are fully understood and responded to. The role involves advocating on behalf of clients, conducting risk assessments, developing safety plans, and making appropriate referrals to internal and external support services. The post‑holder will also provide professional guidance and insight to housing staff to enhance trauma‑informed practice.
The ideal candidate will demonstrate strong communication and partnership‑working skills, the ability to maintain professional boundaries, and a clear commitment to empowering women on their recovery journey. Relevant lived experience and/or professional experience supporting survivors of domestic abuse will be highly valued, alongside empathy, resilience, and a solutions‑focused approach.
This is a rewarding opportunity to make a meaningful difference at a critical point in survivors’ lives, while also developing specialist knowledge of housing systems and safeguarding practice.
Closing date: 9.00am on 13 May 2026
Interview date: 27 May 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Employment Advisor – Connect To Work (IPS Employment Advice)
Reference: 350
Salary: £29,400 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base(s): One of Hertfordshire Mind Network’s (HMN) Wellbeing Centres
About the Service
Herts Mind Network is a new delivery partner of Hertfordshire’s ‘Connect To Work’ programme, overseen by Step2Skills, Hertfordshire County Council.
The Connect to Work programme has launched in Hertfordshire in August 2025 and is designed to support residents with disabilities, health conditions, or complex barriers into meaningful employment.
This UK Government-funded programme is part of a nationwide effort to reduce economic inactivity and promote inclusive workplaces.
Connect to Work is a personalised Supported Employment programme that pairs eligible individuals with dedicated Employment Advisors.
About the Role
We are seeking four highly motivated, organised and compassionate Employment Advisors, to deliver the countywide Connect To Work programme in our new Employment workstream. In this highly rewarding role, you will be responsible supporting individuals experiencing mental health problems, and those facing complex barriers, to secure and sustain meaningful paid employment.
This position is part of the Connect to Work programme — a voluntary Supported Employment initiative funded by the Department for Work and Pensions. You will deliver the Individual Placement and Support (IPS) model, offering tailored advice and guidance to individuals, while also building strong partnerships with local employers to create opportunities aligned with individuals’ skills and aspirations.
As an Employment Advisor you will deliver the Individual Placement and Support (IPS) model to meet individuals regularly to understand an individual’s skills, strengths and goals; developing clear action plans; provide practical support; and co-create personalised action plans.
The programme provides structured, 1:1 and group based person centred support to build confidence, motivation and resilience, to help individuals work towards clear, work related goals.
You will also engage with employers to identify suitable opportunities, arrange interviews, and offer ongoing support to both individuals and employers to promote successful job retention; whilst advocating for individuals to de-stigmatise mental health.
You may also work with a small number of individuals who are already in work to sustain and thrive in their employment.
As an Employment Advisor you will be responsible for:
We offer:
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Sunday 17th May 2026.
Interviews to be held on Tuesday 26th May at our Watford Wellbeing Centre.
N.B. Please quote reference number 350 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
About the Role
Main Responsibilities
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant information.
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
• Up to date knowledge of welfare benefits and demonstratable evidence of competence in providing benefits advice to clients in an audited environment.
• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services
• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.
• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Social policy
• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
• Alert clients to social policy options.
Professional development
• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Read relevant publications.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.
Other duties and responsibilities
• Complete the required training to comply with quality assurance processes.
• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
• Demonstrate commitment to the aims and policies of the Citizens Advice service.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
HMC is seeking a confident and capable Community Manager to deliver our community-based 'Wednesday Service' for migrants and refugees. Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming space for appointments and activities, and has long been the heart and soul of HMC's service.
The Community Manager role is responsible for the coordination and delivery of HMC's Wednesday Service, including the management of all volunteers involved in the delivery of the service and oversight of our popular Holistic Advocacy service, delivered by volunteers.
This is a new post which recognises the importance of our Wednesday Service and the focus and resources required to deliver it effectively, whilst also recognising and seeking to empower the vital role our volunteers play in sustaining and enriching our services.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
We are seeking an Access to Justice (A2J) Coordinator to coordinate the provision of vital diagnostic immigration advice for vulnerable migrants. The role will coordinate the diagnostic advice appointment pathway from start to finish. This includes:
This post revives a dedicated Access to Justice Coordinator role within HMC’s structure, to support the newly funded provision of diagnostic immigration advice in Hackney.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Hybrid role working between home/offices and presence at outreaches across Bradford & Airedale
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits and eligibility criteria.
The post holder will work as part of a well-established team, providing a reliable and effective welfare benefits advice service, across all advice channels and access points, utilised by Bradford and Airedale Citizens Advice & Law Centre
As a Welfare Benefits Adviser/ Trainee, you will have/develop a detailed understanding of the welfare benefits system. Working as part of our welfare benefits team, you will provide client support over the phone, digitally and in-person.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.
You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
Please be aware that Bradford and Airedale Citizens Advice & Law Centre are not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Verification of your right to work will be undertaken for successful candidates.
Closing date: 12 noon Monday 11th May 2026
Interview date: Thursday 21st May 2026 (in person)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries. Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.
The client requests no contact from agencies or media sales.
We’re seeking people in the Hastings area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.
Across the UK, millions of children and young people are growing up in poverty, facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we work with schools and local partners to build coordinated, place-based support around children and families.
Community Team Managers lead the delivery of the programme across a local cluster of schools, supporting and managing a team of dedicated Link Workers and working closely with schools, local services, community organisations and Early Help partners. You’ll play a key role in coordinating partner-led support and embedding joined-up working across the local system, ensuring children and families receive the right support at the right time.
Founded in West London, AllChild is now scaling nationally to create lasting, place-based change.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 10 May 2026.
We’re seeking people in the Hastings area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.
Across the UK, millions of children and young people are growing up in poverty, facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
Dedicated Link Workers coordinate bespoke, strengths-based support, delivered both directly and through trusted partners, from counselling and tutoring to engagement opportunities in sport or art and access to wider community and Early Help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future.
Founded in West London, AllChild is now expanding to new places to create lasting, place-based change.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 10 May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Anawim are looking to recruit a qualified IDVA (Independent Domestic Violence Advocate) to join their Central Services team.
Central Services is dedicated to providing comprehensive support to women through our Casework and Drop-in projects. These projects aim to address various challenges faced by women in Birmingham.
Casework Project offers specialised support in key areas including, Domestic Violence – IDVA, Children and Families, Accommodation, Substance Misuse, Multiple Complex Needs, Trauma.
Caseworkers will be required to provide individualise support, practical advice and signposting on a range of matters such as money management, benefits, homelessness, drug treatments, parenting, children’s education, healthcare, legal and immigration issues, mental health, training education and employment opportunities.Women may also present with issues such as self-harm, suicidal ideation and safety planning.
From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential
Our Vision statement:
A world where women are safe, free, valued and equal members of society.
Our Values:
Anawim believes in the intrinsic value of every person and welcomes each women without judgement
We are deeply committed to listening to our women and building services around their needs
We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us
Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent
We want the best for our women and to make sure their basic needs are met.We won’t rest until we’ve done all we can to keep them safe.
A world where women are safe, free, valued and equal members of society.
The client requests no contact from agencies or media sales.