Jobs
Citizens Advice Wirral is a local charity supporting residents with a range of issues including benefits, debt, employment, housing and life challenges that affect health and wellbeing. We also campaign for change by influencing the policies and practices of organisations that impact our clients.
Our values shape everything we do – we are:
Open and Honest | Professional | Empowering | Non-judgmental | Approachable.
These values underpin our advice-giving, our research and campaigns, and how we challenge discrimination and champion equality.
We’re currently recruiting a Team Lead – Gambling Harms Reduction.
We are looking for an enthusiastic and motivated individual to join our Leadership team and drive the implementation of Wirral’s Strategy to Reduce Gambling – related Harms. This exciting new role will work closely with stakeholders across the borough to ensure the delivery of the gambling harms strategy and associated action plan; using data and evidence to identify needs, monitor progress, and evaluate impact; building strong partnerships across local authorities, the NHS, VCSFE organisations, and people with lived experience.
You will have strong project management skills, great interpersonal skills, be empathetic, resilient and be able to maintain effective working relationships with partners across the sectors.
Working for Citizens Advice Wirral has a range of benefits including:
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A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
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Agile working and both home and office-based days (role dependent)
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Contributory pension scheme
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Access to our Employee Assistance Programme (EAP).
Ready to apply?
Find out more and apply via the Apply button.
This post is currently funded until 31st March 2027.
Closing date: Tuesday 10th February 5pm.
Interviews: will be held at our offices in Wallasey on Thursday 26th and Friday 27th February.
Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy.
You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include:
- Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board
- Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained
- Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources
- Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes
- Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity
- Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications)
Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First Stage (virtual):17th and 18th February 2026
Second Stage (in person at RBL Haig House office): date/s TBC
Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All counselling delivered through The Matthew Hackney Foundation is provided in line with the BACP Ethical Framework for the Counselling Professions (or equivalent professional standards).
The Matthew Hackney Foundation is a small, registered charity (Charity No. 1208669) dedicated to improving access to emotional and mental health support for children and young people who would not otherwise be able to access counselling.
We currently provide funded, school-based counselling across 23 Surrey schools and support approximately 45 children, young people and their caregivers each week. We are proud of the strong, trusting relationships we have built with the schools we work with, all of whom provide appropriate, private spaces for counselling sessions. Session days and times are arranged collaboratively, with flexibility for our counsellors wherever possible.
The Role
This role is particularly well suited to newly qualified counsellors or therapists looking to build confidence, experience and regular school-based hours within a highly supportive charity setting.
We are delighted to invite one or more fully qualified Counsellors to join our small, passionate team on a self-employed basis, initially for the Summer Term 2025.
You will provide a minimum of 3 hours of counselling per week in one school. There is flexibility to take on additional paid hours, up to 6 hours per day and up to 5 days per week, delivered across different schools, depending on availability and funding. Placements typically run for up to 11 weeks, aligned with individual school terms.
You will need access to your own transport, as travel between schools may be required.
Should funding continue, there may be opportunities to extend this work into the next academic year.
Key Responsibilities
Clinical Practice
· Deliver high-quality, safe and confidential 1:1 counselling to children and young people
· Undertake assessments and agree appropriate therapeutic interventions
· Manage and maintain a clinical caseload, including regular reviews
· Work using an integrative therapeutic approach
· Maintain accurate, confidential and up-to-date clinical records
· Engage in monthly clinical supervision with a suitably qualified supervisor experienced in working with children and young people (external supervision is acceptable and expected)
Working with Schools
· Build and maintain positive, professional relationships with pupils and school staff
· Work closely with the school’s designated contact and the Foundation’s Clinical Lead
· Embed the counselling service within the ethos of each school
· Work autonomously and proactively within the school environment
· Identify and discuss potential referrals appropriately
· Promote positive mental health and share good practice where appropriate
Safeguarding and Professional Practice
· Demonstrate a strong commitment to safeguarding and child protection
· Respond appropriately to safeguarding concerns and follow reporting procedures
· Work in line with KCSIE, statutory guidance and the Foundation’s safeguarding policies
· Maintain high standards of professionalism, conduct, punctuality and communication
· Promote the values, reputation and policies of The Matthew Hackney Foundation
Person Specification
We warmly welcome applications from newly qualified counsellors and therapists, as well as those with more established practice.
Essential Criteria
· A recognised post-graduate qualification in Counselling, Psychotherapy, or Psychology
· BACP Accreditation, UKCP or BPC registration (or working towards), or equivalent
· Experience of working therapeutically with children and/or young people or relevant transferable experience and a clear interest in developing this specialism
· A sound understanding of child development and the emotional, social and educational needs of children and young people
· A clear understanding of safeguarding and child protection responsibilities
· Commitment to equality, diversity and anti-discriminatory practice
· Ability to work independently while recognising when to seek support
Desirable Criteria
· Experience of working within a school setting
· Additional training in child and adolescent therapeutic approaches
· Knowledge of local CAMHS and mental health services
Personal Attributes
· A genuine passion for supporting the mental wellbeing of children and young people
· Emotionally resilient, reflective and self-aware
· Friendly, approachable and professional
· Proactive, organised and reliable
· Creative and flexible in approach
What Support Will I Get?
We recognise that working in schools — particularly as a newly qualified counsellor — can feel both exciting and daunting. We are committed to providing a supportive, containing and ethical environment in which you can develop your practice.
You can expect: - A named Clinical Lead for guidance, consultation and professional support - Clear safeguarding procedures and support with decision-making - Well-established relationships with schools, reducing administrative burden - Flexibility around days and times where possible - Opportunities to gradually increase hours as your confidence and availability grow - A values-led organisation that prioritises ethical practice, reflection and care for practitioners
Additional Information
Employment Status
- This role can be offered on either a self-employed or employed basis
- Self-employed counsellors are responsible for their own tax, National Insurance, supervision and professional insurance
- Employed counsellors will receive statutory holiday pay and employer National Insurance contributions; the employed hourly rate has been calculated to reflect this difference
- You must be able to commit to a minimum of one half-day per week (term time only) for at least one school term (ideal for newly qualified counsellors building a portfolio of experience)
- You will be required to obtain an Enhanced DBS check, provide evidence of safeguarding training, and supply three professional references
- Counsellors may also have the opportunity to be listed on our website for self-referrals and to receive referrals for part-funded work
If you share our values and are passionate about making a meaningful difference to children and young people’s mental health, we would love to hear from you.
We will review your application within 2 weeks and respond. Interviews will be arranged at a mutually convenient time and will happen in Byfleet, Surrey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based: London Road, Derby
Salary: £26,500 - £31,065pa
Hours: 28-35hrs per week
Are you a passionate, relationship‑driven fundraiser looking for your next opportunity to create impact? YMCA Derbyshire is seeking an inspiring Fundraising Manager to lead flagship events, build powerful partnerships and help grow vital income that changes lives every single day.
As Fundraising Manager, you will:
- Plan and deliver standout events like Sleep Easy, Golf Day, dinners and community fundraisers
- Build strong partnerships and relationships with businesses, donors and supporters
- Create innovative fundraising opportunities to grow income
- Support challenge event participants and community organisations to maximise their fundraising
- Champion supporter engagement, ensuring donors feels valued
- Have organisational flair and a strategic, proactive mindset
- Manage budgets, track ROI and record supporter data
- Work alongside marketing colleagues to develop engaging fundraising campaigns
Why This Role Matters
Our YMCA is ambitious, rooted in community and never stands still. You’ll be bringing your expertise to our five strong Fundraising and Marketing team based in Derby - together we’re building on the dedication and vision that made 2025 an absolutely brilliant year.
We believe everyone deserves the chance to discover who they are and what they can become. Our work evolves when we see challenges in society and we seek to bring our supporters on the journey with us to find lasting solutions.
What we do
- Supported Housing – We house over 200 people at risk of homelessness every night, creating a safe, stable environment where they can learn and grow. We’ll soon be launching Foundry Point, our transitional housing development that’s affordable for young people just starting out in life, supported by businesses and community.
- Families – Our Community Hub offers food and essential items, alongside positive pathways and wellbeing support for families and individuals facing poverty. Our nurseries, holiday clubs and school partnerships deliver high-quality early years childcare and education.
- Support, Advice, Health, Wellbeing - We offer a wide range of community services, including youth programmes, mental health support, horticultural activities, food provision and access to warm, welcoming spaces.
- Training and Education - YMCA Key College delivers vocational training, work experience and employment pathways for young people who find mainstream education challenging.
What We Offer
- 33 days holiday including bank holidays
- Birthday leave
- Smart Health app with online GP and wellbeing support
- Annual celebration event and recognition awards
- Life assurance
- Training and development
- Quarterly treats, long‑service rewards and more
Flexibility
Our services are delivered across the city of Derby and Ilkeston, therefore building relationships in our area is key to the role. We will consider remote working for up to two days a week after induction, or part time working from 25+ per week (35 hours is full time).
Ready to lead with purpose?
We are seeking a passionate and driven individual to come and join our team. This role is a Full time (37 hour post) working directly in the heart of Torbay, Devon. Working across the area to change the response of Child Sexual Exploitation and support young people who have experienced harm.
Please only apply if you live within the area or looking to relocate and you have to have a current driving licence and have access to a car.
Are you ready to change the response that is offered to young people? You will be fully supported by a team manager and a network of experienced practitioners within the EXCEED team, however this role is a standalone service and you will be responsible for the direct 1-2-1 delivery of this service.
This role will be working In Torbay Devon, building on existing relationships that are already established to support a number of young people whom have been identified as experiencing harm via sexual exploitation and will work alongside the young person and professional team to respond to concerns and promote increased protective strategies, recovery and support.
We would be open to discussing Secondment opportunities within this role (you would need manager approval)
We are looking for an Individual who
- Works well individually and can be self motivated
- Inspires to create change and build confidence to young people around Exploitation
- Experienced working with Children, young people and Families
- Is happy and experienced in managing a caseload of young people.
- Confident to speak in public spaces, Multiagency meetings.
- Is happy to work Online and in groups
- Has wide understanding of Child Sexual Abuse via Exploitation and the pulls around this.
If this role is of interest to you, then please apply and we look forward to hearing from you.
Please read the Exceed additional Job Description for the in-depth responsibility's of this role, and when completing your application link please refer to you Skills, Knowledge and Experience in these areas and with a understanding of the context of this role.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The Marketing and Comms Manager will support the delivery of Ella’s integrated communications,
marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences
external audiences effectively — raising awareness of the challenges faced by survivors,
strengthening Ella’s public profile, and increasing engagement with supporters, partners and the
wider public.
The postholder will lead our marketing and communications across digital channels, the website,
impact reporting and organisational campaigns and also play a lead role in developing and delivering
our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong
communicator motivated by social impact and ethical, survivor-centred storytelling.
Job Location: Hybrid (central London office at least 2 days per week)
Salary: £36,124 - £44,711 pro rata (depending on experience)
Working hours: 37.5 hours a week
Contract: Permanent in-house
Reporting to: Head of Fundraising
A basic Disclosure and Barring Service check will be undertaken. This post is restricted to women
due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the
Equality Act 2010 applies.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women
who have survived trafficking and sexual exploitation. Join us, and be a crucial part
of ensuring survivors have all they need to recover and build lives that are safe and
free.
2. You will work in a great place: We are a passionate, growing organisation. Of our
staff, 100% say they would recommend Ella’s as a place to work. As a team, we are
strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
This is a pivotal moment for Ella's communications. We need someone ready to take the reins
of our digital presence and drive our voice forward with confidence and creativity. You'll own our
communications channels day-to-day, shaping how we show up online, how we tell survivor stories
ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content,
grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on
building our website into a stronger resource, creating content that moves people to action, and
ensuring our impact work translates into compelling stories that resonate with supporters, funders,
and the wider public.
The Marketing and Communications Manager will:
● Lead day-to-day communications delivery across all channels, working strategically with
the fundraising and frontline teams as well as Ella’s Directors to shape compelling messaging
and content that drives engagement and positions Ella's as a leading voice in the sector
● Drive awareness and supporter growth by aligning communications and advocacy efforts
with fundraising priorities, working with fundraising colleagues to build pipelines that convert
audiences into committed supporters
● Own and deliver key communications projects including website development, the
annual Impact Report, and organisational campaigns—from strategy through to execution,
ensuring quality, impact and measurable results
● Drive and shape communications and advocacy strategy, identifying opportunities to
amplify survivor voices, influence key audiences, and build Ella's profile as a thought leader
on trafficking and exploitation issues
Key Responsibilities
Integrated communications & Marketing
● Lead the delivery of Ella’s communications and marketing strategy across digital and offline
channels.
● Create clear, compelling and consistent content that reflects Ella’s values and brand.
● Lead communications projects such as website development, the annual Impact Report and
organisational campaigns.
● Maintain shared content calendars and planning tools to ensure joined-up delivery and
integrated communications.
Digital, Website & Social Media Content
● Create and manage content for Ella’s website, ensuring it remains current,
engaging and accessible.
● Plan and create social media content in collaboration with colleagues across the organisation.
● Monitor digital performance and engagement, using insights to improve reach and impact.
Programme, Impact & Ethical Storytelling
● Work with programme teams to gather stories, outcomes and insights in an ethical,
trauma-informed way.
● Develop case studies and impact content that demonstrate Ella’s work to funders, partners
and the public.
● Ensure survivor voices are represented respectfully, safely and with consent.
Stakeholder & External Communications
● Support communications with funders, partners, supporters and wider audiences (with
particular focus on supporting the development of our individual giving programme).
● Assist with press releases, briefings and external opportunities as required.
● Ensure messaging supports both awareness-raising and the development of Ella’s supporter
pipeline.
Advocacy and Campaigning
● Support the design and delivery of Ella’s advocacy and campaigning pilot activity focused on
2–3 priority issues affecting survivors.
● Develop accessible, survivor-centred messaging that highlights systemic barriers and
opportunities for change.
● Coordinate advocacy-related content across channels, including blogs, social media,
briefings and campaign materials.
● Work with colleagues to test, monitor and refine advocacy approaches during the pilot phase
● Help document learning and recommendations to inform the future development of a
permanent advocacy function.
Monitoring, Reporting and Good Practice:
● Track communications and campaign activity and contribute to internal reporting.
● Ensure all communications comply with safeguarding, data protection and accessibility
standards.
● Maintain organised records of content, assets and approvals.
Benefits
● Part of a small team, delivering a dynamic organisation changing women’s lives, supporting
and empowering them to build their futures.
● We are always developing and growing so you will have the opportunity to give direction and
vision to the work and to work alongside a committed team.
● 28 days holiday, plus bank holidays.
● Medicash health insurance
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Area Manager
Hours: 30 hours per week (4 days) which may include Saturdays
Locations: Biggleswade, Hatfield, Hemel Hempstead, Hertford, Hitchin, Letchworth Garden City, Stevenage and Welwyn Garden City
Other Requirements: The jobholder must be mobile and have a car. All travelling expenses will be reimbursed.
Key Responsibilities:
- To assist and cover for the Area Manager during periods of annual leave or absence
- To provide cover in Willow retail shops, managing Assistant Manager(s) and Volunteers, including the recruitment and retention of a motivated team of volunteers.
- To ensure income and profit maximisation through maximising donations, preparation of items for sale, sales and disposals of un-saleable items to trade merchants
- Achieve sales and profit targets in order that we are able to increase the number of Special Days for seriously ill young adults
- To achieve the optimum price for all donated stock.
- To maximise sign-ups for Retail Gift Aid and ensuring full records are maintained for donations under this scheme.
- To control shop expenditure in line with budget, applying Willow policies for purchasing at all times.
- To manage customer and donor engagement ensuring the best possible relationship with Willow.
- To manage the physical appearance of the shop maintaining high standards of shop merchandising and visual layout, controlling stock density and rotation systems, ensuring that it is inviting to customers and safe for customers, staff and volunteers at all times.
- To contribute to the development of retail through innovation, ideas and creativity, feeding back all team ideas to the Area Manager and Head of Retail.
- To demonstrate understanding of Willow’s purpose and activities striving to improve brand awareness and communicate key messages in order to raise the charity’s profile.
- To complete all shop administration including cash handling and banking functions accurately and to deadline, ensuring company policies and procedures are adhered to.
- To plan and organise daily workload for team, encouraging effective communication, setting objectives and fostering a positive team spirit.
- To ensure that trading standard regulations are adhered to at all times.
Generic responsibilities:
- To ensure all duties are carried out in a manner which promotes Willow’s equality and diversity policies
- To promote a health and safety culture within the workplace, observing all health and safety rules and procedures and all attend training courses as required
- To ensure that essential information of a sensitive or personal nature is not disclosed to or discussed with inappropriate persons
- To ensure all information is maintained in accordance with the Data Protection Act
- To manage personal resources and own professional development
- To undertake other duties, commensurate with the post, as required
Travel requirements:
- To attend Shop Managers’ meetings and training sessions as required.
Unsocial hours requirement
- To work on Saturdays (and by prior agreement Sundays) as required within normal rota’d duties.
Person Specification
Knowledge
- An appreciation of the value of things
- Understanding of stock management
- Ability to use word and email
- Ability to plan and organise own and teams work load
- An affinity with Willow’s objectives and activities
Skills and abilities
- Accurate, Conscientious and self-motivated
- Ability to work on own and use initiative and make decision
- Good communication skills at all levels
- An artistic streak, eg flair for display
Experience & qualifications
- GCSE Maths and English or equivalent literacy and numeracy skills
- Experience of managing a team in a retail or charity sector
- Experience of working within the voluntary sector
- Understanding of health and safety and trading standards
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Location: London office with flexibility to work remotely
Salary: £33,044 per year, rising to £35,109 after 6 months and £37,174 after a further 6 months, plus excellent benefits
Closing date: 9am, Monday 26 January
Are you ready to inspire people to make a lasting impact? We’re looking for a Senior Legacy Development Officer to help shape and deliver creative campaigns that encourage gifts in wills and secure vital future income for our work.
This is an exciting opportunity to join a team that generates a significant proportion of our income. You’ll play a key role in planning and delivering legacy marketing campaigns across multiple channels, working closely with colleagues and external partners to engage supporters and grow pledges.
What you’ll do
- Lead on planning and delivering gifts in wills campaigns, including advertising, email and direct marketing, and engagement activities.
- Create project plans and briefs, ensuring all communications are on brand, accessible and values-driven.
- Monitor and evaluate campaign performance, using data insights to improve strategy and results.
- Manage relationships with suppliers and agencies, including free will service providers and fundraising organisations.
- Respond sensitively and efficiently to legacy enquiries from supporters and the public.
- Ensure compliance with fundraising regulations, GDPR and charity law.
What we’re looking for
- Confidence and ability to learn quickly, with experience in marketing campaigns (direct and email marketing essential).
- Strong organisational skills and the ability to manage multiple projects and budgets.
- Excellent written and verbal communication skills, with confidence to speak sensitively about gifts in wills.
- Ability to analyse data and report on campaign performance.
- Knowledge of fundraising codes, GDPR and safeguarding principles.
- Comfortable using technology and digital tools to deliver campaigns.
- Event management experience is desirable but not essential – training can be provided.
Additional information
- Occasional travel and overnight stays for events (TOIL available).
- Commitment to equality, diversity and inclusion is essential.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Data and Insights Analyst
Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area)
Benefits
- Salary – £30,000 per annum; FTE £18,000 pro rata
- 21 hours per week
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays (pro rata)
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About Re-engage
Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Role purpose
In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects.
Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation.
Key responsibilities
- Data analysis and insight
- Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities.
- Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making.
- Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways.
- Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework.
- Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
- Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding.
Policy and Research Support
- Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
- Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
- Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
- Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support.
Impact and Consultancy Support
- Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries.
- Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders.
- Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work.
- Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.
Collaboration and Continuous improvement
- Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings.
- Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support.
- Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality.
- Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation.
- Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice.
- Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people.
- Take time to familiarise yourself with and follow all Re-engage policies and procedures.
- You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.
Skills and Experience
Essential
- Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques.
- Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation.
- Ability to translate complex data into clear, actionable insights.
- Experience with data cleaning, validation and management.
- Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
- Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
- Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
- Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
- Excellent organisational skills, with the ability to manage multiple projects simultaneously.
- A collaborative growth mindset and willingness to work closely with colleagues across departments.
- Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling.
- Experience working with large data sets or administrative data.
- Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
- A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems.
Desirable
- Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate.
- Knowledge of social research methods and statistical techniques.
- Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
- AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly.
- A degree in a relevant field.
- Experience of working in a charity and/or with grant funded projects.
About us
We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026
REF-226 248
Engagement Officer - South (accessible to Essex)
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – South (accessible to Essex)
Benefits:
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 247
Engagement Officer - Scotland
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – Scotland
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 246
Are you passionate about climate justice and economic fairness? Would you like to work at climate charity Possible to find innovative, fair and popular ways to reduce flying? Are you an excellent communicator and able to think creatively? Do you have experience of working with a wide range of stakeholders and audiences? This role might be perfect for you.
Our Low-Fly Future Campaign Manager will play a key role in our aviation workstrand, which focuses on climate justice and reducing aviation fairly by targeting the most frequent flyers and private jets, while offering a green alternative in the form of more accessible international rail travel. The Low-fly Future Campaign Manager will deliver exciting, innovative, ambitious campaigns and projects to tackle the high-carbon and highly unequal aviation sector.
This role offers a diverse and varied workload including campaign planning and delivery, communications, public engagement, political engagement, press, and working with our supporters and the wider public. As well as delivering currently planned campaign outputs, the role will provide scope for creative work and the development of new projects, ideas and tactics within the aviation workstream.
We’d love to hear from people with experience (paid or voluntary) of developing or delivering campaigns and public engagement centred on fairness, whether that’s climate justice, tax campaigning, or social justice work. Previous experience of aviation or transport campaigning is very much not essential, as we can support you to get up to speed on that.
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
Commitment to anti-oppression
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
The basics
-
Contract: 12 month fixed term contract. We hope to extend the contract dependent on funding. We are not accepting applications for job shares for this role. We are unable to provide sponsorship for a work visa.
-
Salary: £34,845 for 0.8 FTE (£43,556 full time equivalent) and band C3 on our pay scale. We are unable to negotiate salary.
-
Location: Hybrid working: Camden office and home working/remote. You’ll be in the Camden office at least one day per week but you’re welcome to be there more often.
-
Working hours: 0.8 FTE, which is 28 hours or four days per week. Our core working days are Tuesday and Wednesdays when all staff are required to work.
-
Managed by: Head of Aviation, Heat and Energy
-
Works closely with: Communications team
-
Starting date: Spring 2026
Benefits
-
Employer pension contribution of 3.5% of qualifying earnings, with staff contribution of 5% of qualifying earnings
-
33 days paid holidays including bank holidays (pro-rata) and three additional days at Christmas when the office is shut
-
Cycle to work scheme
-
Staff discounts on selected climate friendly opportunities
-
Sustainable Travel Leave - paid journey days for low carbon holiday travel
-
Employee Assistance Programme that includes access to free counselling sessions and financial advice for you and your family
-
Paid volunteer and study leave
-
Options to work remotely abroad
-
Paid duvet days, when staff need to look after their wellbeing
-
35 hour full time work week, flexitime, and flexible working considered from day one
-
Learning and development plans and budget for all staff
-
Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave
-
Good parental leave and pay and family friendly policies and practices like up to one week (FTE) paid carer days.
Interested?
Read the full job application pack, and fill in the application form.
Deadline: 5pm, Thursday 19 February
The client requests no contact from agencies or media sales.
In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.
About Us:
For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.
Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.
Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.
Who we are looking for:
You would play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.
We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:
Housing, Accommodation and Tenancy Management
- Knowledge of supported housing operations
- Understanding of housing regulations, compliance and safeguarding
- Experience managing tenancies or accommodation services
Asset and Property Management
- Oversight of property portfolios or maintenance strategies
- Experience with capital projects, repairs, and long-term asset planning
- Understanding of health & safety and building compliance
IT and Digital Transformation
- Digital transfrmation, cloud systems, or data strategy
- Cybersecurity, infrmation governance, or digital service delivery
- Experience mdernising organisational infrastructure or digital tools
What you will do:
- Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making.
- Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.
- Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.
- Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.
As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!
How to Apply:
Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on
Job Description
| Job Title | Support Worker |
| Reports To | Service Manager |
| Location | Support Workers may be required to work in any service managed by PLUS in accordance with service need. |
Job Purpose
To provide high-quality, person-centred care and support to adults with learning disabilities, enabling them to live fulfilling, independent lives. This role involves promoting health and wellbeing, safeguarding, and empowering individuals through respectful, inclusive, and rights-based approaches.
Key Responsibilities & Duties
Service user-Centred Support & Care
- Provide assistance with daily living activities, including personal hygiene, dressing, mobility, and medication prompting/administration as delegated and trained.
- Deliver person-centred care that respects individuality, culture, and preferences.
- Communicate effectively using tailored approaches, including non-verbal methods and assistive technologies.
- Empower individuals to make informed choices and participate in decision-making.
- Work collaboratively with families, carers, and multidisciplinary teams.
- Support people whose behaviour can challenge services with empathy and an understanding that the behaviour is caused by the environment and not the individual.
- Offer emotional and social support, actively listening and engaging service users in meaningful conversations and activities to prevent social isolation.
- Assist service users with meal planning and preparation, ensuring that specific dietary requirements and nutritional needs are consistently met.
- Assist individuals with mobility needs, including safe moving and handling practices.
- Use appropriate equipment and techniques to ensure safety and comfort during transfers and movement.
- Support service users in maintaining a safe, clean, and organised living environment, including light domestic duties, laundry, and grocery shopping.
- Facilitate service user participation in community activities, appointments, recreational outings, and educational/vocational pursuits.
- Engage in continuous professional development and reflective practice.
- Contribute to service improvement through evidence-based approaches.
- Support and mentor colleagues, sharing best practices and promoting a culture of learning.
Location:
Based in our hub in Peterborough, with regular time in our Wisbech and Huntington hubs
Role will require some cross county travel
Hours: 35
Salary: £34,000 to £38,000 per annum/pro rata
Duration: Permanent
Closing date: 11th Feb
Interviews to be held Mon 23rd Feb
Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
This is an exciting opportunity to join our established ‘Someone to Talk to’ service in a Team Lead role. The Team Lead will manage and oversee a team of staff and volunteers supporting young people across Centre 33’s two hubs in our North Locality – in Peterborough, Huntingdon and Wisbech. The Team Lead will work closely with the other Team Leads and Heads of Service to jointly ensure our multidisciplinary teams deliver excellent, safe, impactful and responsive services to young people.
We are looking for a highly motivated professional with experience working within a Mental Health, or youth work role, and with experience of managing people. The Team Lead will bring strong expertise and leadership to Centre 33’s mental health support offer for young people aged 13-25 years, leading the teams delivering counselling and the wider, flexible emotional wellbeing offer. They will be responsible for providing support with case allocation, case management, reflective practice, risk management and Safeguarding. They will provide day-to-day designated Safeguarding leadership, supported by the Head of Service and Director of Services. They will develop strong relationships with local organisations and statutory services to ensure effective joint working and support for young people. This role may deliver ad hoc case work to support young people with more complex needs but will hold only a limited ongoing, regular case load.
The hours of work for this role are predominantly within core opening hours of 10 to 6pm, with some evening/Saturday working based on a rota. Due to our service delivery, it is important that the Team Lead is available for hub-based work during our core working hours.
This role will work to Centre 33’s values of being young people led, collaborative, inclusive and striving for excellence.
Please read the attached applicant pack in the supporting documents.
Our Vision is for a future where all young people are listened to, respected and supported



The client requests no contact from agencies or media sales.