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53
Jobs for the Social Welfare sector
Page 4 of 4
M30 0LJ (On-site)
£26,500 - £30,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
ABOUT MUSTARD TREE
At Mustard Tree, we believe everyone deserves dignity, opportunity, and hope.
We work alongside people experiencing poverty, homelessness, and financial hardship, providing practical support, life-changing opportunities, and pathways towards greater stability and independence.
Our work addresses both the causes and consequences of poverty. We support people not only in crisis, but as they rebuild confidence, develop skills, improve wellbeing, and take meaningful steps towards a more secure future.
ROLE PURPOSE
This role provides person-centred employment and progression support to individuals facing barriers to financial wellbeing, including homelessness or risk of homelessness. Working with a managed caseload, this role will support participants to build confidence and employability skills, and progress towards meaningful, sustained employment, further education, or accredited training.
The role includes a blend of structured employability support, responsive frontline 121 work combined with corporate partnership skills. This role will work directly with Freedom Trainees and Mustard Tree clients, supporting walk-ins, referrals, and longer-term participants. This role will represent our values through high-quality, compassionate, and professional service delivery.
This role combines direct participant support, employability delivery, employer engagement working with the Salford Area Manager. You will work across our Eccles and Little Hulton sites, helping create meaningful opportunities that enable participants’ progression.
Key Competencies
1. World Class Welcome and Customer Service
· Deliver Work Placement and Employment service across Salford appropriate to participants’ needs, through a welcoming, inclusive, and professional service that reflects a world-class customer experience.
· Networking and building relationships in Salford with new and existing corporate partners to deliver work placement opportunities to Freedom Project trainees, attendees to structured courses/clubs, and referrals from partner organisations (JCP and Elevate partners)
· Provide tailored, 1:1 employment and skills support, including caseload management, action planning, CV development, job search, and interview preparation.
· Adapt support to meet the diverse and complex needs of participants, demonstrating empathy and resilience.
· Manage referrals and signposting effectively, ensuring participants access appropriate internal and external services.
2. Proactive in Living and Sharing our Culture, Values and Behaviours
· Consistently model Mustard Tree’s values, culture and expected behaviours in all interactions with participants, colleagues and partners.
· Promote equality, diversity and inclusion by creating safe, welcoming and respectful environments for everyone by building positive relationships, challenge inappropriate behaviour appropriately, and reflect on feedback to continuously improve practice.
· Communicate in an inclusive, accessible and person-centred way, adapting approaches to meet participants needs.
· Demonstrate professionalism, integrity and accountability while maintaining boundaries and delivering on commitments.
3. Courage in Problem Solving and Embracing Change to Meet Needs
· Identify barriers affecting participant progression and respond to reduce/remove the barriers
· Adapt quickly and positively to changing priorities, service demands and participant needs while maintaining high-quality support.
· Demonstrate resilience when managing complex situations, setbacks or competing pressures, whilst taking ownership of actions and outcomes
· Embrace learning, feedback and change to continuously improve ways of working and support positive participant outcomes
4. Confident in Safeguarding and Incident Management
· Manage situations calmly and professionally, maintaining dignity and safety for all.
· Follow safeguarding, health and safety, and incident management procedures, escalating concerns appropriately.
· Work collaboratively with colleagues, contributing to case discussions and team meetings
- Complete and maintain accurate documentation, incident forms, and risk records.
- Attend required training, supervision, and reflective practice sessions and keep up to date with relevant legislation and local statutory and voluntary-sector provision.
5. Skilled in Reporting
· Monitor progress, record outcomes, and adapt support in response to individual needs, using TreeSalt, case notes, and case studies to evidence impact.
- Signpost and refer trainees and participants to appropriate internal services and external agencies, including housing, mental health, benefits, and specialist support.
- Track participant outcomes including engagement, training completion, volunteering, work placements, and employment progression to support internal reporting requirements and funder monitoring.
6. Positive Management of Stakeholders, Partners and Supporters
- Build and maintain strong working relationships with local employers, job centres, statutory services, charities, and third-sector organisations.
- Coordinate referrals and progression pathways into and out of the programme. Establish and maintain pathways into employment, education, training, and volunteering.
- Identify, develop, and maintain work placement and progression opportunities with employers and partner organisations.
- Match participants to placements aligned with their interests, goals, and support needs.
- Ensure placements are structured, safe, and provide meaningful learning and development. Escalate any placement-related issues promptly and collaboratively.
General Duties
- Work in line with organisational policies, procedures, and values.
- Support colleagues and provide cover across services and sites when required.
- Take responsibility for professional development and ongoing learning.
- Act as a positive ambassador for the organisation internally and externally.
- Contribute to environmental responsibility through day-to-day working practices.
- Undertake any other duties appropriate to the role as required.
What we are looking for.
Person Specification
Minimum of two years’ frontline experience supporting adults, including vulnerable individuals. - Essential
Experience supporting people facing multiple barriers such as poverty, homelessness, unemployment, or housing instability. - Essential
Experience of managing varied caseloads and achieving measurable outcomes with participants. - Essential
Experience of and/or ability to build and maintain partnerships with external organisations, local businesses or employers. - Essential
Understanding of employability pathways, training provision, and labour market opportunities. - Essential
Resilient, adaptable, with flexible enthusiastic approach. Able to work on their own initiative as well as contributing effectively as part of a team. - Essential
Knowledge and understanding of safeguarding, health and safety, and risk management. - Essential
Good interpersonal skills, including verbal and written communication skills. - Essential
Degree-level qualification and/or equivalent experience in responsible roles. - Desirable
Strong time management and administration skills, with the ability to multitask - Essential
Experienced in using IT systems including Microsoft Office, including Outlook, Excel, and Word - Desirable
Full UK driving licence and access to a vehicle and willingness and ability to travel regularly across our Salford hubs - Desirable
Why Work for Mustard Tree
Working at Mustard Tree is more than a job - it’s an opportunity to be part of a community that is changing lives every day.
Our Culture
- A values-led organisation where compassion, dignity, and respect guide everything we do
- A supportive and collaborative team environment where your voice matters
- A place where lived experience is valued and people are encouraged to bring their whole selves to work
- A strong sense of purpose, with the opportunity to see the real impact of your work
What We Offer
- A meaningful role where you can make a tangible difference in people’s lives
- Opportunities for learning, development, and progression, including access to training and mentoring
- A flexible and supportive approach to working, with consideration for work-life balance
- 25 days annual leave plus bank holidays (increasing with length of service), with additional bank holidays and a day off for your birthday
- Employer pension contribution
- Access to wellbeing support, including Employee Assistance Programme (EAP) Perkbox
We are committed to investing in our people and creating an environment where you can grow, feel supported, and do your best work.
How to Apply
Please submit your CV and a supporting statement - telling us about your experience and why this role matters to you.
This job description is intended as a guide and may evolve as our work continues to grow and respond to the needs of our community.
Organisation
Mustard Tree
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Our mission is to combat poverty and prevent homelessness.
Posted on: 28 May 2026
Closing date: 15 June 2026 at 12:00
Tags: Advice / Information, Advocacy, Housing, Employment, Homelessness, Mentoring / Coaching, Refugee / Immigration
The client requests no contact from agencies or media sales.
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Woodstock, Oxfordshire (On-site)
£27,976 - £36,328 per annum
Full-time
Permanent
Job description
Community Business Officer (Trading)
Contract: Permanent
Hours: Full-time
Location: Office based, Woodstock, Oxfordshire
Salary: £27,976 – £36,328 per annum
Plunkett UK is looking for a Community Business Officer (Trading) to support a network of community-owned businesses across the UK.
About Us
Plunkett UK, the operational name for Plunkett Foundation, is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.
About the Role
In this proactive, people-focused role, you’ll work closely with established community businesses to strengthen their operations, improve sustainability, and maximise social impact. You’ll provide direct support, coordinate access to specialist advice, and build strong relationships to understand each group’s needs and challenges.
You’ll also support membership engagement, contribute to events and communications, and maintain accurate data to ensure high-quality support across our network. Working as part of a collaborative team, you’ll help deliver a responsive and effective service to community businesses.
This role is ideal for someone organised, empathetic and confident communicating with a wide range of people, with a strong interest in community business and rural communities.
The successful candidate should have the following knowledge, experience, skills and attributes:
- Relationship‑focused: you enjoy working with people and are confident building positive, professional relationships.
- Customer‑centred: you have experience working with the public and take pride in providing a helpful, friendly service.
- Empathetic and patient: you take time to understand the situations and needs of the people you work with, responding with care and without rushing.
- Proactive and confident: you take initiative, approach tasks positively, and are comfortable acting independently within your role. You're confident engaging with others, raising issues when needed, and following things through to completion.
- Communicative: you're a confident and clear communicator, comfortable managing multiple interactions by phone, email, video call and in person. You adapt your tone and approach to suit different people and situations.
- Community‑minded: you bring an interest in community business and an understanding of community business models and the challenges facing rural communities.
- Tech comfortable: you have a good working knowledge of Microsoft Office and are confident using everyday digital tools to stay organised. Experience of using CRM systems — particularly Salesforce — is an advantage, and you're comfortable keeping accurate records and information up to date.
- Problem‑solving: you're practical and solution‑focused, able to think issues through, handle queries calmly, and find effective responses when challenges arise.
- Organised and adaptable: you are able to prioritise your workload effectively, managing competing demands on your time without losing focus or quality.
Join Plunkett UK and be part of a national charity supporting resilient, thriving and inclusive rural communities.
Closing date for applications: 5pm on Friday 3 July 2026
Please submit your final application at your earliest convenience to avoid disappointment.
Interview date: During week commencing 13 July 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.
No agencies please.
Organisation
Posted on: 28 May 2026
Closing date: 27 June 2026 at 23:30
Job ref: 168622_PF
Tags: Advice / Information, Communications, Advocacy, Business Development, Operations, Commercial, Compliance / Quality, Customer support, Delivery, Engagement / Outreach, Insights, Monitoring and Evaluation, Partnerships, Public Relations, Strategy, Direct / Supporters, Events / Activities
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Manchester, Greater Manchester (On-site)
£29,759 - £34,184 per year
Full-time
Permanent
Job description
Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives. We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness.
The Learning Coordinator role is varied and interesting, combining design and delivery of new and inspiring courses with support of the day to day running of the learning programme.
Our ideal person will be an outstanding teacher who believes in learning as a vehicle for change. They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.
Organisation
Posted on: 27 May 2026
Closing date: 16 June 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Teaching, Autism, Delivery, Education, Engagement / Outreach, Homelessness, Learning Disability, Literacy, Mental Health, Prison, Students / School, Wellbeing
The client requests no contact from agencies or media sales.
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Liverpool, Merseyside (Hybrid)
£35,000 - £42,000 (depending on experience)
Full-time
Permanent
Job description
This job is all about working with the local third and public sector to engage with local people to create change. To make this happen, the role has three key bits to it:
- listening to what local people want (gathering the insights);
- building a vision for a ‘better way of doing things’ (planning to make change); and
- getting stuck into supporting our clients and wider team to make things happen (doing the stuff we’ve planned).
Each day you’ll be shaping and delivering Capacity’s current and future projects, managing expectations, excitement, and priorities - keeping a smile on your face and a spring in your step. Even on the busiest of days, our Designers and Doers remind themselves why they’re in it, finding the get-up and go to make public services, people services.
Alongside delivery, you’ll contribute to business development, client relationships, and the continued evolution of our Homes and Missions model.
The to-do lists you write and the skillsets you engage will vary hugely, one day you might be working on recruitment strategies for social workers, the next on service design for family early help, and another strategy planning for a primary care team. When job descriptions say ‘no day is the same’ that can often feel twee, at Capacity - it’s a promise.
You’ll spend your time being proactive - delivering on our promises to clients and local people, whilst staying ready to catch any ‘off-project’ work that might need sorting along the way. You’ll support us to get new clients on board but also play a key role in further engaging our existing ones, making sure they continue to feel connected to Capacity and proud to be involved in the work we’re doing.
The projects we deliver are often complex, and things won’t always work out. For that reason, you’ll be open and honest about what’s working, what isn’t and where you might need extra support. If you’re considering this role it’s really important you aren’t afraid of making mistakes or asking for help.
Organisation
Capacity
View profile
Non Charity Employer
21 - 50
Non Charity Employer
21 - 50
Capacity works at the intersection of designing and doing in public services. Everyday we work with public and third sector organisations to make a p
Posted on: 27 May 2026
Closing date: 14 June 2026 at 23:30
Tags: Advice / Information, Project Management, Business Development, Delivery, Design, Information Management, Public Affairs, Research, Strategy, Governance / Management
The client requests no contact from agencies or media sales.
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Scunthorpe, North Lincolnshire (Hybrid)
£35,907 per annum
Full-time or part-time (Whilst this role is full time, we operate a 4 day working week model)
Contract (Secured until 31st March 2028. )
Job description
Hours: 36.25 hours per week
4 Day Working Week:
Citizens Advice North Lincolnshire operates a 4 Day Working Week model as part of our organisational approach to supporting wellbeing, retention and productivity.
Under this model, staff work 80% of their contracted hours while maintaining 100% of pay and 100% of expected productivity and outcomes. The focus is on delivering high-quality work within a reduced working week, supported by effective ways of working and strong team collaboration.
Role Profile
This is an opportunity to join an established charity with an excellent local reputation as both a trusted partner and a great place to work. This newly created and strategically important role will lead the design, implementation and delivery of a new Gambling Harms Prevention programme across North Lincolnshire.
This is a prevention-focused role, responsible for coordinating and delivering a local approach to addressing gambling harms in partnership with the voluntary, community, faith and social enterprise (VCFSE) sector, statutory organisations and local communities.
The Gambling Harms Prevention Lead will drive the education, awareness, partnership development and lived experience elements of the programme, helping to ensure gambling harms are identified earlier, understood more widely, and addressed through coordinated preventative action.
The postholder will lead on building capability across the VCFSE sector and frontline workforce, strengthening referral pathways, reducing stigma, and embedding consistent approaches to the early identification and prevention of gambling-related harms. They will also ensure that lived experience is central to delivery, shaping how services are designed, communicated and continuously improved.
This role combines strategic leadership with hands-on delivery and requires strong partnership working, programme management and influencing skills, alongside practical experience in areas such as training, facilitation, communications and evaluation.
The Gambling Harms Prevention Lead will play an important role in supporting wider public health priorities, including reducing inequalities, strengthening community-based support, and helping to shift services towards earlier intervention and prevention.
We are an open, supportive and progressive employer that recognises people bring a wide range of transferable skills, experiences and perspectives. While experience in gambling harms or related sectors would be valuable, we are also keen to hear from candidates who may have less direct experience but can demonstrate the values, potential, relationship-building skills and commitment needed to succeed in the role. Based on a candidate's experience we may appoint at the lower end of the salary scale, with support and development provided to help build knowledge and confidence within the post.
As an organisation, we are committed to developing modern and flexible ways of working that support both wellbeing and high performance. We operate a 4 Day Working Week model, enabling staff to work 80% of contracted hours while maintaining 100% pay and 100% productivity expectations. Following successful completion of probation, the successful candidate will be eligible to opt into the scheme, subject to organisational requirements and performance standards. We believe this approach supports a healthier, more sustainable working environment while continuing to deliver high-quality services for local people.
Location: Scunthorpe Central, Scunthorpe, North Lincolnshire. This is a hybrid role and the successful candidate will be able to work between home, community venues and the office.
The deadline for applications is 16 June 2026
Interviews will be held on week commencing 22 June 2026
Organisation
Posted on: 20 May 2026
Closing date: 16 June 2026 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work
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Remote
£33,450 per year
Full-time
Permanent
Job description
***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.
Please download the full Job Description for more details
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
-
Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution:
-
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
- Perk Box
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Please download the full Job Description for more details
Application deadline is 12 June 2026
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Organisation
Toynbee Hall
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
Posted on: 18 May 2026
Closing date: 12 June 2026 at 23:00
Job ref: Video Debt Advisor - May 2026
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry
The client requests no contact from agencies or media sales.
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KT6, Surbiton (Hybrid)
£36,691 per annum
Full-time
Contract (3 years)
Job description
Hours: 36 hours per week
Contract: 3 years fixed term
Location: Surbiton/London (with some Hybrid working)
About the Role
Lead delivery of a schools programme supporting young carers and building partnerships across education settings.
Key Responsibilities
- Deliver programme
- Build partnerships
- Train staff
- Improve outcomes
- Report impact
- Ensure safeguarding
Further information about the role can be found in the Recruitment Pack.
To apply, please complete the attached Application Form.
Closing date: Monday 15th June 2026.
Interview date: W/C 22nd June 2026.
Make a difference to Young Carers in Kingston.
Organisation
Kingston Carers' Network
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.
Posted on: 15 May 2026
Closing date: 14 June 2026 at 23:30
Tags: Administration, Advice / Information, Communications, Training / Learning, Care Management, Partnerships, Programme Management, Safeguarding, Social / Support Work
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London, Greater London (Hybrid)
£33,450 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Organisation
Toynbee Hall
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
Posted on: 13 May 2026
Closing date: 12 June 2026 at 18:00
Job ref: Debt Advisor - May 2026
Tags: Advice / Information, Customer Service, Customer support, Database Management
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
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