Entry level jobs for the Social Welfare sector

Hours: Fulltime 5 days per week (part-time considered)
Contract type: Two-year fixed term

Citizens Advice Westminster works to make a real difference to the lives of people in Westminster. We deliver a high‑quality, agile advice service that reflects community issues and needs, and our service always puts people first.

As a Trainee Financial Resilience Adviser, you will support residents accessing the borough’s Crisis Resilience Fund. You will help clients build long‑term financial resilience through income maximisation, debt management, and improved financial capability. This includes conducting initial debt assessments, identifying urgent priorities, and helping people understand their options and the practical steps they can take to improve their financial wellbeing.

You will need to be an empathetic and confident communicator, able to build trust with clients experiencing crisis, and committed to empowering people to find a positive way forward. You will work holistically with partner agencies and provide advice across a range of enquiry areas, including welfare benefits and money advice. The role also involves supporting vulnerable clients, including acting on their behalf with third parties.

This is a trainee role, and you will receive structured training, supervision and development. Pay will progress to the Adviser/Caseworker band following satisfactory completion of training, probation, and demonstration of the ability to manage cases autonomously to the required standard.

We offer a competitive salary alongside a range of benefits, including generous annual leave that increases with length of service, paid sick leave, a pension scheme, annual season ticket loans, career breaks, and ongoing opportunities for professional development and progression within the organisation. You will join a warm and friendly work culture where staff are valued, and we also offer a flexible working environment where you can work from home on some days. While our head office is near Royal Oak station, the role also involves working from community settings across Westminster.

If you are ready to join a community organisation providing a vital service to people who need our help, please click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note that we expect employees to spend 60% to 75% of their working time in the office or at outreach locations.

Citizens Advice Westminster values diversity, promotes equality, and challenges discrimination. We strongly encourage applications from all parts of society and believe that diversity strengthens our organisation. Please help us by completing the  Diversity Monitoring Form on our website.

Closing Date: 26th July 2026 11:59pm

Assessments and interviews may be scheduled before the closing date if we identify suitable candidates who meet the skills and experience outlined in the Person Specification, so early applications are strongly encouraged.

Are you passionate about making a difference to the lives of unpaid carers? 

Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.

In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.

What you’ll be doing:

• Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.

• Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.

• Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.

What we are looking for:

• A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.

• A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.

• Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.

About Carers' Hub Lambeth

Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:

• Raising awareness of the vital role carers play.

• Influencing local policy through community engagement.

• Improving carer wellbeing directly.

• Connecting carers to each other, support networks, and training.

Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!

Closing date: 9am Thursday 23rd July
Interviews will take place on Wednesday 29 July

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of the Role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Use of AI in your application

We recognise that AI is becoming part of everyday working life, and we're happy for candidates to use AI to improve the presentation of their application (for example, to improve clarity), but we want to hear your own ideas, experience and motivation.

Throughout our recruitment process, we're assessing your judgement, values and skills

During interviews and assessment activities, unless we tell you otherwise, you should not use AI to generate or assist with your responses.

About Us

Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham- one of the most deprived areas in Surrey.

We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.

Our work is shaped by the voices of local people, and we are committed to ensuring that everyone- especially those who may feel excluded or overlooked- can take part and feel a sense of belonging. As a small, dedicated team, we value collaboration, inclusion, and community connection in everything we do.

About the Role

The Community Inclusion & Engagement Officer plays a vital role in ensuring MCFT’s work reaches and reflects the whole community.

You’ll work both within the Hub and out in the community, building trusted relationships with residents, increasing participation, and ensuring our services are inclusive, accessible, and responsive to local needs.

Working closely with colleagues and volunteers, you’ll be a key link between the community and our programmes- helping shape activities, gather insight, and engage those who may face barriers to participation.

This role is ideal for someone who is people-focused, proactive, and passionate about inclusion, and who enjoys working in a visible, community-facing position.

Essential Skills & Experience

• Experience working directly with the public or supporting communities
• Strong communication skills with warmth, empathy, and professionalism
• Ability to build trust and positive relationships with a wide range of people
• Understanding of challenges faced by communities like Merstham
• Strong organisational skills and ability to manage a varied workload
• Ability to work both independently and collaboratively within a small team
• Experience gathering community insight or feedback to inform services
• Confidence using social media to engage communities
• Flexibility to work occasional evenings and weekends
• Commitment to inclusion, accessibility, and community participation

Desirable Skills & Experience

• Experience in community development, outreach, or inclusion-focused roles
• Experience supporting families, young people, or wellbeing initiatives
• Knowledge of local services and community networks
• Experience working with volunteers
• Experience collecting data or contributing to monitoring and evaluation
• Local knowledge of Merstham
• Ability to travel locally (e.g. driving licence or equivalent access)

Why Join MCFT?

• Make a direct and visible difference in your local community
• Build meaningful relationships with residents and partners
• Help shape inclusive, community-led activities and services
• Work as part of a supportive and collaborative team
• Benefit from flexible working arrangements
• Play a key role in creating a more connected and inclusive Merstham

As an Employment Advisor, you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centred employment support to residents facing a range of barriers to work. You will work across the employment programmes within the service, supporting a varied caseload of residents to secure and progress in employment.

Reporting to the Employability & Progression Manager, you will manage and support a caseload into employment by providing high-quality information and guidance. You will conduct initial assessments to produce tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. You will be able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.

You will deliver person-centred support spanning one-to-one guidance, CV and interview preparation, and contribute to the planning and delivery of group workshops and employment preparation sessions. You will develop a working knowledge of the local employer landscape, and will contribute to ensuring the service meets the performance targets and KPIs that underpin our funded programmes.

You will have at least 1 year’s experience working in a similar post supporting individuals facing barriers back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will also be responsible for maintaining accurate, up-to-date beneficiary records on our internal systems and contributing to weekly/monthly caseload reporting.

Medact is looking for an experienced campaigner and organiser to lead our work advocating for a justice-centred approach to securitisation and peace work. 

Background

Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.

We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.

About the role

The Transforming Peace & Security Campaigner will lead Medact’s campaigning for healthcare spaces which truly centre health and health justice, not surveillance, profiling and policing, in addition to providing ongoing strategic support to members organising against war and nuclear threat. 

This role will lead on our strategic priority area of Ending State Violence. The campaigner will implement campaign strategy focused on targeted organising to build coalitions and solidarity with marginalised communities, continuing our campaign against the Prevent duty in health, and supporting our Medact Abolitionist Approaches to Health Group. They’ll also work with our established Nuclear Weapons group to promote disarmament and encourage investment in nonviolent responses to conflict. The role involves maintaining and deepening existing partnerships with external organisations, grassroots groups and institutions. 

About you

This isn’t an entry-level role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have worked with your local community to campaign on a social justice or health issue that you care about. Or you might be a healthcare worker who has seen the impact of securitisation on your patients and wants to challenge the encroachment of policing and profiling. You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, academics, partner organisations, and community groups alike. You’ll have an understanding of how digital communications compliment campaigning and an eye for a good media story and the know-how to get it out into the world.

Position: Assistant

Location: South of England (hybrid working with London/UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £30,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

This role supports founder Mark Johnson with day-to-day organisation, preparation, communication, and follow-up. It is a hands-on role and could be suited to someone early in their career who wants an opportunity to grow, learn, and be part of building something from the ground up. You will help bring order, structure, and clarity to a fast-moving environment.

This is a development role with real responsibility. You will handle communications, organise information, prepare materials, conduct basic research, and make sure Mark has what he needs to stay up to date and move projects forward.

WHO WE’RE LOOKING FOR

· Someone who can absorb information quickly and think clearly

· Naturally organised, structured, and meticulous with detail

· Interested in social justice, politics, history, and the wider world

· Someone who wants a meaningful opportunity to learn and be part of a start-up journey

· Open, curious, and willing to develop new skills

· Calm and steady

· Someone who enjoys creating order and helping things run smoothly

· Based in the South of England, and willing to travel

· Comfortable using digital and AI tools, with an interest in personal and professional development

WHAT YOU’LL DO

· Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities

· Organisation: Keep diaries, documents, and information in meticulous order

· Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens

· Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)

· Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications

· Documentation: Prepare simple business cases, summaries, or briefing papers

· Operations: Support basic bookkeeping tasks, receipts, and expense organisation

· Learning and development: Take on a variety of new tasks as skills grow

SKILLS & QUALITIES

• Strong academic ability and curiosity

• Excellent written communication skills

• Ability to organise information clearly and maintain structure

• Strong attention to detail and pride in accuracy

• Interest in social justice and willingness to understand the issues we work on

• Ability to learn quickly, listen well, and adapt as the organisation develops

• A steady, reliable attitude

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Peer Support Worker
Reference: 354
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £25,233 per annum
Based: Waltham Cross + Herts Countywide travel required, depending on client need and waiting lists, with a focus on Waltham Cross and East Herts.

Another exciting role has become available within our Peer Support Service.

About the Peer Support Services

Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN’s values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do.

Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way.

About the Role

The Peer Support service provide tailored, personalised support for someone’s individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.

As a Peer Support Worker you will:

• Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• You will help co-facilitate our online Peer Support Group
• Meet client need and work within this personalised approach
• Work with clients in the community, within their home, as well as in one of our Wellbeing Centres
• Support clients in a peer support way
• Play an integral role in instilling HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Always ensure the delivery of quality services

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 31 July 2026.
Interview dates will be confirmed
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 354 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

OVERVIEW OF THE POST

Groundwork Greater Manchester is an environmental and social regeneration charity, and member of the national Federation of Groundwork Trusts, working through partnerships to deliver a greener more resilient city region with stronger, healthier communities, responsible businesses and enhanced prospects for all local people.

You will join the Homes Team and assist the Water Efficiency Lead in the delivery of Water Efficiency projects. The team deliver Water Efficiency audits across the Northwest to businesses and schools. Audits include behaviour change, Water Literacy Awareness, providing and installing water efficiency devices, identifying and fixing water leaks, and promoting and facilitating rain water harvesting and sustainable drainage solutions to reduce water consumption.

You will be required to develop good working relationships with project partners and colleagues and liaise with other members of Groundwork staff delivering similar or complementary services.

You will generate and respond to referrals and be responsible for providing effective support and customer service. Both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings. You will attend relevant team meetings/training to raise awareness of the programme and to develop/improve skills.

ROLE & MAIN PURPOSES OF THE POST

· Assist the Water Efficiency Lead to deliver commercial and domestic water audits across the North West of England by being responsible for responding to referrals, making bookings and customer service and engagement.

· Identify and engage key stakeholders who are able to help Groundwork access opportunities to deliver the service.

· Work with delivery staff to ensure that the project meets all the client’s requirements

· Liaise with householders, schools and businesses on a day-to-day basis and build good/positive working relationships with them.

· Provide advice and follow up support to householders, businesses and schools to encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.

· Provide water saving reports to customers on their usage and possible savings answering any queries they may have.

Business & Service Development

· Manage relationships at a programme level to support project delivery and development.

· Use relevant internal and external data to inform service development and practice.

· Work closely across internal teams, Groundwork UK and other Groundwork Trusts where appropriate to develop services and share learning.

Financial & Resource Management

Understands and manages resources for specific tasks and activities

People Management & Development

· Embeds the Trusts culture and values through your own behaviour and providing supportive challenge to others

· A commitment to share specialist skills and knowledge with others

· Ability to communicate project status to all stake holders as required

Internal Management

· Supports delivery of business improvement priority plans within the Homes team

· Ensure GDPR across all projects

Other

· Eg Deputise for Homes Team to cover short-term capacity gaps and absence

Perform all other duties as assigned

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

For further infomation regarding the role, please view our downloadable job pack. 

As part of this role, you will be required to participate in an out-of-hours on call rota

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 29 July 2026

Interview Date: 17 and 18 August 2026

The Talent Set are delighted to be partnering with a well-established charity to recruit a Community Fundraising Executive on a 12-month fixed-term contract.

This is an exciting opportunity to join a busy fundraising team and play a key role in supporting donor engagement, community fundraising activity and relationship management across a diverse supporter base.

The organisation delivers a range of services that support individuals, families and communities, and is looking for a confident and proactive fundraiser who enjoys building relationships and creating meaningful supporter experiences.

Key Responsibilities

• Build and maintain relationships with supporters, donors and community stakeholders.

• Support the delivery of fundraising campaigns, appeals and engagement initiatives.

• Identify opportunities to strengthen supporter relationships and increase engagement.

• Assist with donor stewardship and supporter communications.

• Work closely with colleagues across fundraising and engagement functions to maximise opportunities.

• Support fundraising events and community engagement activities.

• Conduct prospect research and identify potential fundraising opportunities.

• Use supporter insight and data to inform engagement activity.

About You

This role would suit someone who enjoys building relationships and connecting with people.

You may already work in fundraising, supporter engagement, community engagement, events, partnerships or a relationship-led role and be looking for an opportunity to broaden your experience and help shape future fundraising activity.

We're particularly interested in people who:

• Enjoy networking and building genuine relationships.
• Are naturally curious and proactive.
• Feel confident speaking to supporters, stakeholders and community groups.
• Can spot opportunities and turn conversations into meaningful engagement.
• Are interested in understanding what motivates different audiences to support a cause.
• Have ideas about how charities can engage younger generations and future supporters.
• Enjoy working collaboratively and bringing people together.
• Are comfortable using data and insight to identify opportunities.

Previous experience specifically engaging younger audiences would be advantageous but isn't essential. More important is an interest in relationship-building and developing new ways to connect people with a cause.

What's on Offer

• Salary of £33,525 - £37,249.

• 12-month fixed-term contract.

• Hybrid working arrangement, 3 days on-site in North London. 

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the “Apply Now” button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Role: Team Leader – Supported Housing

Salary: £29,080 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Wiltshire – Trowbridge and Salisbury

Additional information:

• Participate in an out-of-hours on-call rota.
• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Step into a role where your leadership truly makes a difference. As Team Leader, you’ll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You’ll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support.

In this hands-on role, you’ll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you’ll empower both your team and your clients to achieve their full potential - making a lasting impact every day.

What you’ll be doing:

• Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered.
• Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time.
• Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community.
• Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
• Experience working with people who may have complex needs and/or challenging behaviours.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!