Contract Jobs

Ashiana provides specialist support to women and girls effected by domestic violence. We are seeking an experienced female counsellor to join our counselling team.

Seeking candidates with:

Recognised professional counselling qualification

A member of recognised therapeutic body i.e., BACP, UKCP

BACP accredited or working towards accreditation

Minimum 250 Hours of clinical experience

Minimum of two years experience of supporting women and girls who have experienced domestic violence

An understanding of VAWG and the impact of trauma, as well as working from a trauma focused model

Ability to provide counselling in at least one South Asian language

Salary: DP4 pay scale £24,700 - £26,870

Hours: 21 Hours - 35 hours per week for various posts.

Contract: Start date is June 1st 2024, and end date is May 31st 2027 with potential for an additional two year extension.

We are looking to recruit a self-motivated, enthusiastic, hard-working team to join our exciting new service that will support people living with Dementia (PLWD) and their carers. The service aims to provide a full wrap-around support that will assist the PLWD in navigating their individual journey and increase their overall wellbeing as much as possible.

Our organisational benefits include:

• Smart Health Benefit, including probate advice, bereavement counselling and confidential access to a 24 hour GP
• Employee Assistive Programme offering financial, legal and wellbeing advice 24/7
• Death in service benefit
• Free eyecare vouchers
• NEST pension Our annual leave entitlement is 31 days inclusive of bank holidays (pro rata)

Please note, we are actively processing applications which will result in the position being filled as soon as possible. The advert will be withdrawn as soon as suitable candidates are appointed. We therefore encourage applications to be completed at your earliest convenience.

Trainee Marketing Assistant

Nechells, Birmingham, B7 5QT

Salary: £9518.08 (FTE £22308) per annum, Fixed Term until April 2025

Location: Nechells, Birmingham, B7 5QT

Hours: Part Time, 16 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Employability Manager

FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week.   We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.  

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The Role

Undertake duties to ensure information regarding FareShare Midlands employability programmes is promoted and shared via a range of business and social media platforms. ‘As part of our mission, FareShare Midlands is delighted to be able to deliver our I-Can employability programme as part of Birmingham City Council’s PURE project. The PURE Project is funded by the UK Government through the UK Shared Prosperity Fund. The programme will provide a range of wellbeing, training and employment support to economically inactive and vulnerable residents of Birmingham in order to improve their lives and move them closer to the jobs market.’

Key duties and responsibilities:

· Work closely with the Employability Team to develop information for the website, newsletters, case studies, press releases and promotional resources

· Work closely with the Communications Team to ensure information is accurate and correctly branded

· Use a variety of tools to create videos, images and graphics

Person Specification - Skills, Qualities & Experience

Essential

· Interest in marketing

· Multi-media creativity skills

· Good communication skills

· Good attendance and punctuality

· Commitment & responsible attitude

Desirable

· Experience of Graphic design

Values and behaviours 

· A commitment to Equal Opportunities

· An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

· Proven ability to develop and maintain good working relations, with both internal and external audiences

· The roleholder will be required to work flexibly.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for receipt of applications is Friday 10th May 2024.

Non-executive Board Member

Location Gainsborough
Contract Type Zero hours, Part time
Salary: £5000

We’re a housing charity, originally formed in 1999, that likes going beyond the bricks and mortar. We’re committed to the communities in which we work so we deliver much more than you’d expect from a traditional landlord. We offer low cost and affordable housing to meet multi-generational needs and continue to develop new homes every year to meet local demands and to expand the support on offer. We have around 7,000 social and affordable homes located across parts of Greater Lincolnshire, Nottinghamshire, North-East Derbyshire and South Yorkshire together with over 1,100 student bedspaces in Nottingham and Sheffield. We support people to pick up new skills through education and employability activities as well as craft and well-being activities. We want the people we support to retain their independence and to thrive in their communities. We know that people don’t always need us to
support them, but our goal is the be there if, and when, they should need us.

Please note this is a not an operational role, the salary on offer is £5000 and we would require a CV and supporting statement to complete the application criteria. All details can be found in the recruitment pack hyperlink below.

Advertisement Closes – Friday 17th May
Interviews – w/c 10th June

In this role you will be expected to bring forward your own specialist skills, knowledge and experience to help us navigate the highly regulated environments in which we operate

Key Responsibilities and Accountabilities

- The overall purpose of the board is:
- Setting and ensuring compliance with our values, our principles and our strategic objectives, ensuring our long-term success;
- Setting a positive culture, with a strong customer focus and a strong commitment to good governance;
- Ensuring that we demonstrably deliver value for money;
- Providing oversight, direction and constructive challenge to our chief executive and executive leadership team;
- The appointment and, if necessary, the dismissal of the chief executive;
- Satisfying itself as to the integrity of financial information, approving each year’s budget, business plan and annual accounts prior to publication;
- Establishing, overseeing and reviewing a framework of delegation and systems of internal control;
- Establishing and overseeing a risk management framework in order to safeguard our assets and reputation;
- Ensuring that we meet our legal and regulatory obligations and that our affairs are conducted in accordance with generally accepted standards of performance, probity, financial prudence and good practice;

Each board member also has a personal responsibility to:

- Prepare for and attend board and committee meetings, strategy events, training and development events and other external events as required;
- Always act in a fair and professional manner and in our best interests;
- Uphold our values and our principles through high standards of ethical conduct and behaviour and by complying with our Articles, standing orders, code of conduct and financial regulations;
- Contribute to, and share responsibility for, the board’s decisions, including its duty to exercise reasonable care, skill and independent judgement;
- Challenge and question in a constructive manner;
- Participate in reviews of Board performance and measures designed to develop the Board’s capacity and effectiveness;
- Assist in establishing and maintaining a strong positive working relationship between the Board, the Chief Executive and Executive Leadership Team, other key staff and customer groups.
- Positively promote us amongst our stakeholders and peers always acting as our advocate even when outside of the boardroom.

Person Specification

We know that we’re not all superhuman and we recognise that it takes all sorts of people, with differing experience and skills, to create a strong governance culture. We value the contribution that you can make so when it comes to what we’re looking for from individuals, we are looking for a good mix of the following competencies:

- Honesty and Integrity – essential in maintaining ethical standards;
- Personal commitment – we want you to help us succeed but we need your commitment to ensure you prepare for meetings, read the papers and make an effective contribution;
- Team working – the board is a collective after all;
- Good Interpersonal Skills – we want excellent communication and listening skills
- Respecting other – we value constructive challenge but expect you to respect others point of view, particularly when decisions may not reflect your preferred approach;
- Able to see the 'big picture' – we know you won’t have a crystal ball but ask you to think big;
- Handle conflict and difficult situations – we don’t expect them to arise very often;
- Be Positive – we want you to have a positive influence on the Board;
- Analysis and Interpretation – we want you to see the wood for the trees;
- Decision making – an ability to process facts, consider options and reach decisions;
- Chairing – ideal for the Chair and anyone leading a Committee;
- Inspire others, to motivate them and secure commitment;
- Inclusive – we aim to adopt and maintain an inclusive approach that values others for the contributions they can make.
- Qualified practitioners – there’s always a role for qualified accountants, solicitors, building professionals, procurement specialists, IT specialists and others, as well as those with experience of operating at a senior level within social housing, schools and further education and/or care and support roles.
- Customer experience – we’re always looking for customers that have the lived experience of receiving the services we deliver to help us shape, monitor and improve those services going forward.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate and any adjustments for interview that are required.

Who are Acis Group?

We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing – but now, we do so much more. We take our roles in our customer’s lives seriously, putting them first in everything we do. And as part of that we’ve grown to provide wider services to truly support the communities in which we work.

We provide student accommodation. It’s something we’ve done for years in the background. But we’re stepping up our role and directly delivering the services to support over 1,100 higher education students with their accommodation needs in the thriving university cities of Nottingham and Sheffield through our Acis Students team.

Over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe – with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.
In our teams across our entire organisation, alongside our partners, we have more than 300 people working collaboratively to help raise and realise our customers’ aspirations. Together, we’re honest, positive and ambitious.

Want to know more about what makes us tick? See our website or LinkedIn page.

REF-213 764

UCB is looking to appoint a Telephone Support Officer to work as part of our well established and professional Supporter Care Team. This is on a fixed term for 12 months, with the possibility of extending.

If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.

The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.  The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF

Closing date for applications: - Friday 31st May 2024 - noon

On-site Interviews: Friday 7th June 2024

Salary: £22,950 p.a. plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

Your new company

A prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for a number of 12-month front of house and administrative staff to join a busy and expanding team based in Stanford-Le-Hope/Tilbury/Corringham area.

Your new role

To provide clerical and administrative support to the staff in a busy and expanding office. To work as one of the team of Support Assistants within the Service, in the provision of an effective, efficient and responsive service.Hours: 37 hours per week within the hours of 6am - 10pm on a shift basis

Main Duties & Responsibilities

• Carry out reception duties and act as 'first point of contact' for visitors to the office.
• Sorting, date stamping, scanning all documents received and distributing post and documents received into the office and verifying delivery of documents, parcels and other goods in accordance with office procedures.
• Provide clerical and administrative support to the field staff, as required.
• Arrange the collection of all samples on a daily basis that need to go to the labs, preparing for collection and liaising with the couriers.
• Use office equipment, including the postage franking machine, facsimile machine, scanner, photocopier and computer system to carry out the duties of the post.
• Answer all incoming calls and respond to telephone queries from a wide range of sources regarding the current status of imported food cargo and charging procedures, including passing calls on to the relevant staff.
• Under the direction of the Officers, or Technical Officers, carry out documentary checking with regard to consignments of imported food (not of animal origin), and maintain all necessary electronic and paper-based records.
• Input data into internal and external database systems and carry out general internal database maintenance, e.g. modifying tables, queries and reports.
• Maintain and update electronic and paper-based filing and record systems, including the equipment inventory. Assist with the archiving of items, and deal with confidential documents appropriately.
• Under the direction of Official Veterinarians or Officers, record Products of Animal Origin and other imported food consignments on the computerised cargo handling system and port manifesting systems.
• Under the direction of Official Veterinarians or Officers, they undertake the initial documentary check for third country consignments of products of animal origin in accordance with ISO procedures and ensure that documents for charging purposes are sent to the Finance Section on a daily basis.

What you'll need to succeed

• Live in the Corringham/Tilbury/Stanford-Le-Hope area
• Have your own transportation and driving licence
• Be proficient with MS Office, and
• Immediately available to work in May 2024
• Experience and Interviews on the 9th of May

What you'll get in return

A great opportunity to work in a busy office role. We are looking for a diverse range of experiences.
Perhaps you are looking to get back into work after some time out? Maybe you are looking to move out of retail into an office-based role?
Either way, please get in touch if you can drive and have your own transportation. *You cannot access this workplace via Public Transport.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
This role is to start asap. Experience and Interview day will be on Thursday the 9th of May 2024.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Purpose 

1. To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.

2. To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.

3. Work with members in neighbourhoods to create local events they want. 

4. To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute. 

5. To encourage members to engage with each other. 

6. To ensure that members have a positive experience of MYsocial membership 

Are you a creative communicator with a flair for social media and content creation and a commitment to gender equality?

If so, this could be the role for you.

The Women’s Budget Group (WBG) is the UK’s leading feminist economics think tank, providing evidence on women’s economic position and proposing policy alternatives for a gender-equal economy.

Having been through a period of growth, our small team is expanding! You will lead on content for our website, newsletter and social media channels, helping us to reach new audiences and translate complex ideas into accessible and engaging short videos, infographics and other images.

WBG is committed to diversity and inclusion. We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

 Hours:  Currently 30 hours per week for full pay during a pilot of working a shorter week ending July 2024. (In some organisations this is the 4 day week but at WBG, 30 hours can be worked over 4 or 5 days per week with flexibility). In the event that the shorter working week does not become permanent, hours will be negotiable between 30 hours and 37.5 hours per week. We are happy to consider flexible working arrangements and invite job share applications. Some out of hours working will be required for which TOIL will be given.

Location: Hybrid London / remote.  The postholder must be resident in the UK with the right to work in the UK. Office is in Vauxhall, London. Post can be worked as office based or a mixture of office/remote working with at least two days per week in the office.

Duration: 18 month contract with potential to extend subject to funding.

Salary: £36,288 pro-rata (£29,030 for 30 hours) plus 5% pension contributions.

Line management: Reports to the Head of Communications and Public Affairs

VCSE Research & Insight Worker

NJC Scale Point 23: £32,076 FTE, actual for 22.5hrs £19,245.60

22.5 hours per week

Fixed Term

Eccles, Salford

In October 2022 Salford City Council commissioned Salford CVS to undertake research into the strengths of the Voluntary, Community and Social Enterprise (VCSE) sector as part of their Joint Needs and Strengths Assessment.

Every three years since 2008, Salford CVS leads on State of the VCSE Sector research in Salford and also across Greater Manchester. Working with other local infrastructure organisations, we aim to provide a comprehensive overview of the VCSE sector. Our last research report was published in 2021 and we have started planning for the research to be conducted this year.

In August 2023 we further developed our VCSE sector research and insight work with the commencement of our Salford 99 longitudinal study. This research project is designed to understand the issues affecting the VCSE sector in Salford and aims to track 99 VCSE organisations every six months for a three-year period, so that we gain ‘live’ insight in between our three-yearly State of the VCSE sector large research project. Alongside this work we conduct a Pulse Check survey with a variety of VCSE organisations to get a snapshot of what is changing for them each quarter.

This exciting VCS Research and Insight role involves a combination of VCSE engagement and insight work across Salford.

We are looking for someone who:

• Has experience of research, data collection, analysis and excellent report-writing skills
• Will enjoy working in a fast-paced environment within a team of dedicated, friendly people who believe in making a difference
• Has fantastic organisational skills – able to multitask and work effectively in a busy team environment
• Is able to effectively engage with a wide range of VCSE groups and organisations
• Understands the importance of confidentiality - as you will be involved in conversations on sensitive and confidential topics
• Enjoys working with a diverse range of people from a wide variety of backgrounds and organisations
• Is passionate about the voluntary, community and social enterprise sector

If that sounds like you – then we want to hear from you!

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work Scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture

Closing date: Friday 24th May 2024 at 12 noon

Interview date: Friday 7th June 2024

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

We are seeking a highly experienced Trusts and Foundations fundraising consultant to spearhead the Trusts programme at Dreams Come True. As an excellent communicator, influencer, and relationship builder, you will have a proven track record of successful fundraising in this area: ideally securing between 6 and 7-figure gifts.
The successful individual must clearly understand what is meant by a strong brand / charity proposition and have clear evidence of creating and delivering compelling cases for support, with strong examples of this resulting in successful grants to the value of £50-£100k.
Building upon the current small programme, you will lead on initiating conversations with new funders; quickly building rapport and submitting compelling funding proposals and writing timely reports as necessary. This is the sole Trusts based role within the Fundraising team but works closely with senior stakeholders across the organisation to develop funding projects and applications.
This is a fantastic opportunity for an ambitious and passionate individual to make a real difference to children with high needs living in the highest areas of deprivation in the country.
This role reports into the Head of Fundraising and sits within our small Fundraising Department.

This is a part time, very flexible role, of around 4-6 days per month. 

Bipolar is one of the biggest health challenges of the 21st century, there are over a million people living with bipolar in the UK alone. Millions more of their friends and family are also affected.  Bipolar UK are meeting this challenge through peer support, lobbying and research, improving on information, resources and tools to not only help anyone affected by the condition, but to live well and thrive.

Bipolar UK is a rapidly expanding charity with big plans to grow its income and impact over the next five years. We are looking for ambitious and talented individuals who will maximise the opportunity presented by the Bipolar Commission and key strategic relationships. We are looking to grow our network of in-person groups, maximise the impact of our expanding online resources and generate increased income and support from charitable trusts, key partnerships, commissioned income, individual givers and major donors.

Our Part-Time Fundraising Officer will support the organisation's fundraising joining a high performing team of fundraisers.

Job deliverables:

• Identify and maximise opportunities to raise unrestricted and restricted funds from small trusts and other funding bodies to ask for grants up to £10,000
• Plan, prepare and write compelling applications for funding
• Build relationships with trusts, foundations and other funding bodies that help Bipolar UK secure long-term funding and support
• Achieve income targets that support Bipolar UK’s strategic service delivery goals
• Keep accurate records on Salesforce CRM
• With the Trusts Manager, develop our ‘thank you’ processes and donor stewardship programmes
• Create reports and updates for donors that bring to life the impact of their support
• Meet regular deadlines and manage your own workload
• Develop excellent working relationships across Bipolar UK
• Develop and maintain your knowledge of the charity sector and fundraising environment, to keep up to date with changes
• Be administratively self-supporting
• Understand and empathise with the beneficiaries and portray them (and the work of Bipolar UK) with sensitivity and accuracy
• Undertake any other duties that are relevant to the job as requested by the Trusts Manager and the CEO
• Work closely with other members of the fundraising team including the Partnership Development Manager and Strategic Partnership Manager, and collaborate on tasks and projects where applicable

For a full list of skills and expereince required for the role, or for details on how to have an informal discussion before applying with our Trusts Manager.  Please download the Job Description and Person Specification.

Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.

We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.

All roles are subject to a DBS check and references.

Brooke is seeking expressions of interest to lead a study to understand decision maker’s needs in relation to the inclusion of working animals (with a focus on equids) in Disaster Risk Management policies in low and middle- income countries.

We are seeking a consultant to lead a desked based review of existing policy in relation to working animals in DRM in Brooke’s countries of operation (India, Pakistan, Nicaragua, Kenya, Ethiopia and Senegal) and a decision maker analysis. The consultant is encouraged to use and modify methodology/guidance shared from a recent study commissioned by Livestock Data for Decisions (LD4D), conducted by the Busara Center for Behavioural Economics (Busara).

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible

Join our Professional Conduct Committee and Health Committee

Non-executive appointments of four lay and three osteopath panel members

We are looking for seven new members to join our Professional Conduct Committee and Health Committee: the positions are for three osteopaths and four non-osteopaths (lay positions). This is an opportunity to become part of a fair decision-making process for a modern, inclusive and innovative healthcare regulator.

The General Osteopathic Council (GOsC) considers diversity to be a strength. We wish to encourage applications from candidates of all backgrounds, identities and/or protected characteristics, including individuals from across the UK including Scotland, Wales and Northern Ireland.

If you are passionate about a sense of fairness and independence, you can grasp and weigh evidence in the balance, you understand the importance of protecting the public and can also appreciate the vital role that osteopaths play in healthcare, then this may be a role for you.

The Professional Conduct Committee hears and adjudicates concerns raised against osteopaths which have been referred to it by the Investigating Committee. These relate to professional misconduct, incompetence or where an osteopath is convicted of a criminal offence. Professional Conduct Committee members also sit on the Health Committee, which considers cases where an osteopath’s health may impair their ability to practise.

You will be expected to commit no more than 20 days a year (often a few days at a time) depending on caseload, plus some extra time, for example for mandatory training, reading and appraisals. The daily attendance fee is £330 (with a further payment of £50 per day for lay members when they are sitting as a Panel Chair). We pay reasonable travel and subsistence expenses. Appointment starts on 1 April 2025 (initially for up to four years).

If this would be your first non-executive role or your first role in the regulation sector, we would welcome your application and you might be interested in registering for our 1-hour recruitment webinar Q&A on 16 April at 6pm. Further information is available online.

For further information and to apply, please visit our website via the apply button.

Closing date: 11:30am on Wednesday 8 May 2024.

The General Osteopathic Council (GOsC) is the UK-wide statutory body established by the Osteopaths Act 1993 to regulate and develop the osteopathic profession and ensure public protection.

The GOsC is a charity registered in England and Wales (1172749). We value and promote diversity and are committed to equality of opportunity.

We are looking to recruit a Retail Assistant to join our team based at our Midlands site. You will join us on a part-time, fixed term contract for 6 months, working 12 hours per week on Saturdays and Sundays and in return, you will receive a competitive salary of £7,368.05 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

Purpose of the Retail Assistant role is to:

As our Retail Assistant, you will deliver an exceptional visitor experience, providing consistently high standards of customer care whilst actively supporting the strategic priorities of the Museum, especially in relation to the delivery of our retail and other commercial activities

Key responsibilities of our Retail Assistant include:

• Providing high standards of customer care through pro-active and re-active engagement with visitors
• Operating commercial experiences, and associated tills
• Maximising commercial experiences revenue by actively promoting the experiences and ensuring the they operate at the appropriate times
• Quickly reporting any commercial experiences issues to the relevant people, including liaising directly with external contractors where appropriate
• Ensuring all security and health and safety requirements are adhered to at all times, including the completion and recording of daily and weekly checks
• Operating flexibly across a range of customer care roles
• Accurately cashing-up and reconciling tills/EPOS system as required
• Utilising all visitor interactions as an opportunity to promote additional income generation
• Regularly monitoring the condition and cleanliness of front of house facilities, including retail displays, taking corrective action and/or reporting issues as appropriate
• Promoting and selling souvenir guidebooks, trails, Museum membership and other commercial products as required

What we are looking for in our Retail Assistant:

• Demonstrable experience in customer-focused environment
• A good level of general education
• Commercial acumen
• Good level of computer literacy and IT skills including Microsoft Office software
• Up to date First Aid qualification

Closing date for applications: 6th May 2024

Interviews will take place on: 16th May 2024

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Assistant role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.