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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Support Lead: Partnerships
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support.
You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks.
Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers.
Core Responsibilities
1. Partner Engagement and Onboarding
Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction.
Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented.
Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager.
Support escalations and follow-up actions to maintain a high-quality, responsive partner experience.
Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team.
Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively.
Reporting cadence: Weekly summary and inclusion in monthly CS reporting.
2. Query Resolution and Partner Care
Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score.
Ensure at least 90% of queries receive an initial response within 24 hours.
Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness.
Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively.
Reporting cadence: Weekly dashboard updates and monthly performance reporting.
3. Partner Relationship and Invoice Management
Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner.
Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk.
Monitor and report on invoice corrections, identifying trends and opportunities for process improvement.
Reporting cadence: Monthly
4. Risk Identification, Screening and Escalation
Identify and assess potential financial, operational, or reputational risks arising from partner interactions.
Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes.
Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation.
Contribute to monthly Community Support risk reporting and ongoing team learning.
Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting.
5. Community Support Administration
Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems.
Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes.
Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance.
Reporting cadence: Monthly
6. Community Support Resources and User Journey
Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources.
Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values.
Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience.
Reporting cadence: Quarterly reviews with recommendations for improvement.
7. Growth and Learning Areas (Development Focus)
Take ownership of more complex hosted partners with advanced operational or financial requirements.
Support the development of new Community Support Leads through training, mentoring, and sharing best practice.
Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively.
Reporting cadence: As directed by the Community Support Manager.
You Bring
Experience in operations, client service, or relationship management within HOST.
Strong organisational skills with a focus on accuracy, responsiveness, and care.
Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones.
Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems.
A proactive mindset — curious, calm under pressure, and committed to service excellence.
Key Relationships
Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams.
External: Hosted partners, funders, and service providers.
Performance Indicators
90% of hosted partner queries receive an initial response within 24 hours
Maintain a hosted partner satisfaction score of 90% or higher
Resolve invoice corrections and payment requests within agreed monthly timeframes
Escalate all identified risks within 8 hours of detection
Ensure SOPs and system records are reviewed and updated on a monthly basis
Demonstrate ongoing improvements in the hosted partner experience and overall journey design
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Salary: Grade A - £26,978 to £29,663
Hours: 37 hours per week including regular evening and weekend work in line with business needs
Location: The Union, Manchester Metropolitan University
Eligibility: Eligible to work in the UK
Are you a highly organised, hands‑on events professional with a passion for delivering exceptional experiences? We’re looking for an Events Lead to join our team and play a key role in delivering high‑quality commercial events that enhance student experience and drive income.
Working alongside fellow Events Leads, you will take ownership of the planning, coordination and delivery of Union‑run and externally booked events. From initial confirmation through to live delivery, you’ll ensure every event is professionally managed, safely delivered and runs seamlessly.
You’ll act as the main point of contact for external clients, working closely with promoters, Business Development, Marketing, AV and Commercial Operations teams to bring events to life. Whether leading large student‑facing events or managing external bookings, you’ll combine strong organisation with real‑time problem solving to ensure outstanding results.
Key responsibilities include:
What we’re looking for:
Closing Date: 9:00am Monday 6th July 2026
Interview Date: Wednesday 15th or Friday 17th July
At Base71 Youth Zone, we believe every young person deserves access to a safe, welcoming and inspiring place where they can have fun, feel supported and realise their potential. Since opening our doors, we have already welcomed nearly 8,000 young people, creating opportunities for them to build confidence, develop friendships and access life-changing experiences.
We are now looking for an outstanding Head of Youth Work & Partnerships to help lead the next stage of our journey. This is an exciting opportunity to shape and develop our universal youth work offer, inspire and lead our delivery teams and strengthen partnerships across Barnsley to ensure young people receive the very best support and opportunities.
About the Role
This is a rewarding senior leadership role for an experienced and passionate youth work professional who believes in the transformative power of youth work and the potential of every young person.
We are looking for someone who can lead with energy, creativity and purpose — someone who is ambitious for young people and motivated to create outstanding experiences that help them thrive. You will lead a dynamic team of Youth Workers, Managers and volunteers, creating a culture that is inclusive, supportive and focused on high-quality delivery. With a hands-on and solutions-focused approach, you will bring fresh ideas, drive innovation and ensure young people remain at the heart of everything we do.
No two days at Base71 are ever the same. You will oversee a wide-ranging youth work programme across Junior, Senior, Inclusion and Holiday Club provision, ensuring our offer remains engaging, safe and responsive to the needs of young people. Alongside operational leadership, you will build meaningful partnerships with schools, community organisations, funders and key stakeholders, helping to strengthen the impact and reach of Base71 across the borough.
As part of the Senior Leadership Team, you will also contribute to the strategic development and future growth of Base71, helping to shape a Youth Zone where young people feel safe, valued, supported and inspired to achieve their full potential.
About You
We are looking for someone who is:
You Will Have Experience Of:
To Apply:
To apply, please email a CV and cover letter (no more than two pages) in response to the
person specification and questions below
1. Why do you want to work for us?
2. Looking at the person specification, briefly describe how your skills and experience
(including any lived experience) make you a good candidate for this role. (200 words
max)
3. How would your previous experience support you to be a strong leader at Base71? (200
words max)
4.How you demonstrate your commitment to fairness, equity and respect.
5.Confirmation you are eligible to work in the UK (the successful candidate will be required
to provide documentary evidence before a job offer confirmed).
6.Any reasonable adjustments we can make to assist you in your application or the
selection process.
7.This role will be based in the Youth Zone and therefore require an Enhanced DBS.
a.Do you have any unspent conditional cautions or convictions under the Rehabilitation
of Offenders Act 1974?
b.Do you have any adult cautions (simple or conditional) or spent convictions that are
not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions)
Order 1975 (Amendment) (Englandand Wales) Order2020
The client requests no contact from agencies or media sales.
Location: Home-based in London with regular Project visits within London and the South East
Contract: Permanent
As Volunteer and Community Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development within the region.
As well as projects across London, our projects include projects across the South Coast and South East and this role will require regular visits across the area.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Plus, everyone gets an extra day off on their birthday! Our health and wellbeing cash plan allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website:
Deadline for your application: 11.59pm on Sunday 21st June 2026.
Interviews: planned for Tuesday 30th June 2026.
Inclusivity: At FoodCycle, we are committed to being an equitable, diverse and inclusive organisation. Our vision is to create a working and service environment where every individual is treated with dignity, respect, and fairness. We want everyone to bring their full selves to work and to our community meals. We commit to removing barriers that prevent our employees, volunteers and guests from embracing their distinctive and diverse identities.
We want our organisation to reflect the communities we serve. We welcome applications for everyone and especially encourage people from unrepresented groups to apply.
Disability Confident Employer: FoodCycle is a Disability Confident Employer and candidates who are disabled and who meet our minimum criteria for the job will be offered an interview.Please state in your application if you identify as disabled and wish to be considered for a guaranteed interview. We can make reasonable adjustments at any stage of the recruitment process.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Flood Engagement Officer – Thames Valley. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding.
Key Details:
Role Overview:
The Flood Engagement Officer will support the Thames Valley community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.
Key Responsibilities:
About You:
The ideal candidate will be:
You must also be a resident of the UK with the right to work in the UK.
About the National Flood Forum:
The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
The client requests no contact from agencies or media sales.
Chief Executive Officer
Salary: £50,000 – £60,000
Location: On-site, East Manchester
We are looking for an inspiring and values-driven Chief Executive Officer to lead Oasis and shape its future. This is a rare opportunity to make a meaningful impact in East Manchester, working alongside a passionate team dedicated to improving the wellbeing of local people.
About the Role
As CEO, you will provide strategic leadership while ensuring the organisation remains rooted in its core values and mission. You will work closely with Trustees, staff, volunteers, and external partners to build a strong, sustainable future for Oasis.
Key Responsibilities
About You
To enhance the wellbeing of the residents of East Manchester, by offering holistic support and communicating a message of love, hope and faith.
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Head of Flood Support – Hybrid with significant travel in the UK. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding. This role is to support our Flood Support Work, encompassing the delivery of a professional Helpline and Community based Flood Recovery activity.
Key Details:
About the National Flood Forum:
The National Flood Forum is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Role Overview:
This role is a member of the organisation’s management team and has responsibility for the delivery of our flood support work. The postholder will lead the delivery of a professional helpline service and oversee reactive and proactive flood support services to communities and business.
Key Responsibilities:
· People Management: Manage a matrix team, fostering collaboration, motivation, and development. Mentor team members and ensure skills and competence are maintained to achieve high performance
All activities are expected to be carried out in line with policies, procedures and relevant regulations and legislation, respecting the organisation’s values and behaviours. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels.
Experience and Qualifications required:
Be a resident of the UK
The client requests no contact from agencies or media sales.
About the role
The HR Coordinator will play a key role in supporting the smooth running of The Brilliant Club’s HR operations. Sitting within a wider HR team, this role is primarily focused on delivering high quality administrative support across the employee lifecycle, particularly in relation to attraction, recruitment, selection, onboarding and offboarding activity.
Working closely with the HR Director and wider HR team, the HR Coordinator will help ensure that HR processes are delivered efficiently, consistently and with excellent attention to detail. The role will involve maintaining accurate employee records within our HR system (Personio), coordinating recruitment administration, supporting compliance processes and assisting with a range of people-related activities across the organisation.
Alongside core HR administration, the HR Coordinator will also have the opportunity to support wider HR and organisational projects, including elements of equality, diversity and inclusion work, process improvement initiatives and systems development. At times, the role may also involve supporting related administrative activity connected to our tutor workforce and wider operations processes.
This role would suit someone with strong organisational and administrative skills who thrives in a fast paced, detail-oriented environment and enjoys balancing multiple priorities. We are looking for someone who is proactive, flexible and willing to get stuck into a broad range of work, including opportunities that may sit slightly outside of their immediate remit in order to support their own development and the wider team.
Prior HR experience is not essential, however a genuine interest in HR, people, culture and organisational development is strongly encouraged and desirable. This is an excellent opportunity for someone who is looking to build a career within HR and develop their skills within a supportive, collaborative and mission-driven organisation.
About you
The role will best suit someone who
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
Schools Coordinator
We are seeking an organised and passionate Schools Coordinator to work with the UK’s leading children’s charity, working to prevent abuse, support young people and protect every child from harm.
Position: Schools Coordinator
Location: Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required.
Salary: £28,337 - £31,485 full time equivalent plus home working allowance
Hours: Part time, 28.5 hours per week
Contract: Permanent
Closing Date: 13 June 2026
About the Role
This is an exciting opportunity to join a national children’s charity delivering impactful programmes and services through schools and education settings. The Schools Service plays a key role in helping children understand abuse, recognise unsafe situations and know where to turn for support.
Working within a regional team, you will coordinate and deliver the schools offer across a designated area, building strong relationships with schools, volunteers and local partners to maximise reach and impact.
The role is home based, with regular travel across the East Midlands. Access to your own car and home broadband is essential.
Key responsibilities include:
About You
We are keen to hear from candidates from a range of backgrounds, including education, safeguarding, project coordination, volunteer management, community engagement, sales, marketing or the charity sector.
You will ideally have:
About the Organisation
This organisation works to prevent child abuse and neglect and supports children and families across the UK through education, campaigning, safeguarding and direct services. Their Schools Service helps children understand their rights, recognise abuse and know where to access support through engaging and impactful school-based programmes.
Other roles you may have experience of could include: Education Coordinator, Volunteer Coordinator, Community Engagement Officer, Schools Liaison Officer, Programme Coordinator, Safeguarding Officer, Education Outreach Officer, Youth Engagement Officer, Project Coordinator, Family Support Coordinator.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Context and background
Remote/Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required.
The NSPCC's purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We do this through 3 core strategic goals:
Could you help us by joining the Schools Service team, playing an integral role in delivering these goals through education settings?
Could you demonstrate skills and experience (current or transferable) that meet our person specification for this role?:
If so, we would love to hear about you.
Job purpose
Reporting to the Schools Service Manager, the Schools Coordinator role will mainly be responsible for delivering the Schools Service and local offer to primary and secondary school settings. This includes (not an exhaustive list):
If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.
In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.
Join CAP's senior leadership team and help transform the UK's relationship with alcohol.
Applications close at 9 a.m. Thursday 25th June.
Location: Fully remote (in person board meeting twice pa) or option to work from London Bridge or hybrid.
Who we are
This is an opportunity to join a small organisation with a huge mission – to change the UK’s relationship with alcohol, starting with children and young people. In 18 years, we have established more than 360 partnerships across the UK with a common aim: to empower local communities to develop evidence-based strategies to tackle underage drinking.
Using a tried and tested model to tackle underage drinking and provide positive alternative activities for children, Community Alcohol Partnerships (CAP) supports local partnerships of councils, police, retailers, schools and health providers to reduce the problems associated with underage drinking both for individuals and communities.
About the role
We are looking for a part-time Finance & Governance Manager who will play a key part in a small, close-knit head team. The successful candidate will need to be both hands-on and collaborative, working closely with the head office team, supporting our eight regional advisers, and supporting the Board on finance and governance updates.
This role would suit someone who:
This is a well-rounded role with real opportunity to bring structure, clarity and improvement, but it requires someone pragmatic, flexible and comfortable with both the breadth and hands-on nature of the position.
Applications for this role close at 9 a.m. Thursday 25th June.
For further information about the role and to register your interest, please click 'redirect to recruiter' to be redirected to the Peridot Partners page and contact our advising consultants:
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help keep RideWise moving - coordinating the people, systems and services that make greener, more inclusive travel possible. This is a varied, home based role with flexible time for someone who loves organising people, solving problems and making sure community services run brilliantly.
RideWise is an East Midlands based charity helping people and communities travel more actively, sustainably and confidently. Through cycle training, led rides, community projects and practical support, we make cycling, walking and greener transport more accessible to people of all ages and backgrounds.
We are looking for a highly organised and proactive Operations and Resource Manager to play a key role in the smooth running of our cycle training and sustainable travel services. This is a hands-on coordination role at the heart of our charity, supporting our freelance instructor team, operational systems, project delivery and client relationships.
You will help make sure instructors have the information, resources and support they need, that records and compliance documents are accurate and up to date, and that our services continue to be delivered safely, professionally and effectively. You will work closely with our Project Managers and wider team, helping to keep communication flowing and knowledge shared across the organisation.
This role would suit someone who enjoys bringing order to busy environments, is confident juggling priorities, and takes pride in making systems work well. You might come from an operations, administration, project coordination, training, community delivery or service support background. Experience in cycling, active travel, charities or community programmes would be helpful, but your organisation, communication skills and practical approach are most important.
The role is home-based, with very occasional travel to Nottingham (around once a year). You will be part of a friendly, purpose-driven team, with the opportunity to learn more about cycle training, Bikeability and sustainable travel delivery. There may also be opportunities to support or take part in cycle instruction, depending on your experience and interests.
We are looking for someone who is dependable, detail-focused and calm under pressure; someone who can work independently while staying connected to a small team. You will be helping RideWise grow its impact, support instructors well, and deliver high-quality services that make a real difference in communities.
If you are motivated by practical action, community impact and greener transport, we would love to hear from you.
Improving the lives and futures of our communities through walking, cycling and active travel


The client requests no contact from agencies or media sales.
Back on Track is a Manchester charity that enables people facing disadvantage to make lasting, positive changes in their lives. We run a learning centre for adults going through a process of recovery or rehabilitation, having experienced problems with alcohol, drugs, offending, mental health or homelessness.
The Learning Coordinator role is varied and interesting, combining design and delivery of new and inspiring courses with support of the day to day running of the learning programme.
Our ideal person will be an outstanding teacher who believes in learning as a vehicle for change. They will be patient, kind, creative and inclusive with an aspirational approach to support people to build their self-worth and make progress.
The client requests no contact from agencies or media sales.
We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.
As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.
Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.
Job Purpose
Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.
We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.
Key Responsibilities
Person specification
All criteria noted below are essential requirements of the role.
Qualifications
Experience and Knowledge
Skills and Behaviours
Attitudes
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.