Advice and information manager jobs in Southall, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Kensington and Chelsea’s Information and Advice (I&A) service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options as well as practical assistance to enable older people access their entitlements.
Join a vibrant, values‑driven local charity making a real difference to older people across Kensington and Chelsea. As a Senior Information & Advice Caseworker, you’ll play a key role in ensuring our rights‑based advice service is the best it can be — supporting advisers, shaping quality, and helping older people access the benefits, care and housing options they deserve.
If you’re motivated by impact, collaboration and championing dignity and independence, we’d love to hear from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.
As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.
What you’ll do:
- Ensure ongoing delivery of high-quality support for specialty training across both specialties.
- Lead, motivate, performance manage and develop the team.
- Oversee the successful processing of Portfolio Pathway applications within established GMC timescales.
- Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
- Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.
What you’ll need:
- Experiencing of developing and managing a high performing operational team.
- Experience managing people, capable of inspiring and motivating.
- Experience managing and setting budgets.
- Strong communication skills.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
At Age UK, effective governance is key to delivering our mission and supporting older people. We are looking for a Senior Governance Manager to play a pivotal role supporting our most senior Boards and Committees, ensuring robust governance, regulatory compliance, and strategic alignment.
The Senior Governance Manager is a key role managing and providing all aspects of the governance and secretariat service relevant to the most senior Boards and Committees within the Age UK Group and deputising for the Head of Governance and Legal with respect to duties as Company Secretary.
The role manages a team of 4 Executive Assistant and Governance Officers and 1 Executive Assistant (Chair/CEO) and the ability to line manage this team throughout the Board and Committee governance cycle and on individual projects / tasks, while also providing consistent executive services is key.
This is a very visible role working closely with Trustees and Directors as well as the most senior staff within the Charity, providing advice and support.
The post holder will lead projects, anticipate future governance matters and proactively tackle issues, with the ability to prioritise and manage many projects and activities in a busy environment. Please see role description for all responsibilities.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office approximately 4 times per month, in line with meeting schedules. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of provision of secretariat services; servicing senior level Boards and Committees A, I
* Experience of charity governance in a large and complex charity structure, including experience of establishing and maintaining governance policies and procedures A, I
* Experience of corporate governance A, I
* Line management experience A, I
Skills and Knowledge
* High level of written English A, T, P
* Excellent communication skills with the ability to communicate at all levels and to tailor communications to different audiences A, I, T, P
* Strong presentation, negotiation and interpersonal skills I
* Experience of or aptitude to explore how technology and the use of AI can transform the team's work I
* A good eye for detail A, I
* Proactive and able to work both individually and as a team. I
* Sound judgement with good problem-solving abilities I
* Highly organised, able to meet deadlines and manage / prioritise workflow A, I
Personal attributes
* Confident and able to take decisions I
* Personable and able to build good relationships quickly I
* Flexible and able to work in a changing and fast-moving environment I
* Discreet and comfortable with holding confidential information I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
* Experience / understanding of working within a financial service regulated environment. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Are you an animal lover with strong data skills who wants to make a difference?
We’re looking for a Data and Information Officer to support our High Value Fundraising teams with the regular, accurate workflow of data information to help guide decision making, drive performance, and ultimately increase our fundraising income.
What does this role do?
As Data and Information Officer, you’ll:
- provide the High Value Fundraising team with accurate, easy to use and relevant data and information, from generating invite lists to special events to performance reports on team KPI’s, you’ll be the go-to person for data,
- regularly update and cleanse data to ensure it remains accurate,
- support with gift processing, working closely with Gift Processing teams and finance to ensure reconciliation is accurate,
- support with process improvements, from implementing new dashboards in Salesforce, supporting the effective use of the system and generally being curious about new ways to use data in the team.
This role is a fixed term contract until May 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some experience of handling data, with the ability to extract, cleanse and manipulate large data sets to support decision making. You’ll need to be able to prioritise your workload, as you’ll likely have multiple requests from varied stakeholders, and the ability to understand the needs of different teams and translate them into data requests. Strong, proactive communication skills are essential, as well as a passion for the work we do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
This role will see you lead the design, application and continuous improvement of RBL’s change management approach across the Change Portfolio. You will set the standards, embed the methodology and ensure consistent, high-quality delivery of change.
You will translate analysis into actionable plans, assure readiness and adoption activity and provide portfolio-level oversight to manage capacity, minimise overload, and ensure change is embedded, measured, and sustained. You’ll collaborate closely with subject-matter experts across Change and Transformation and the wider organisation to enable successful, people-centred change.
Reporting to the Transformation Cluster Leader, key responsibilities will include:
- Set the standards for change management activities across the Change Portfolio
- Establish, assure and continually improve the standards, playbooks, and tools needed to support robust change analysis, readiness, and adoption activities across the Portfolio
- Working with Project Managers and key SMEs to create and where necessary lead, actionable change management plans and approach for projects
- Work in partnership with the Change Communications Manager and Project Managers regarding change communication as part of the delivery of the case for change and change journey
- Lead work to deliver impact analysis and evaluation of the actual impact of changes
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, office. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: First stage interviews to be held 3rd – 5th June 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Benefits of working for Wandsworth Carers’ Centre:
-
Hybrid on completion of induction period with a minimum 60% office based
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Friendly team and working environment
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Annual leave starts at 31 days increasing to 36 days plus bank holidays
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Contributory company pension,
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Ongoing training and development opportunities
-
Employee assistance program.
As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Key Responsibilities Include:
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Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.
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Providing one to one support to Carers of people with Learning Disabilities.
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Facilitation of the Learning Disability Carers Peer Support Group
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Maintaining accurate case records, adhering to AQS standards.
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Managing your own case load
Essential Requirements Include:
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Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits.
-
Developed IT skills
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The ability to balance and prioritise a busy and varied workload.
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Ability and commitment to work on own initiative and as part of a team.
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Ability to deliver training and information sessions.
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Experience of or ability to facilitate groups in person and online.
Please see the job description and person specification for a full list of responsibilities and requirements.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of
generalist advice services in Hammersmith and Fulham. We help approximately
18000 people each year with free, confidential, and impartial advice on a wide
range of issues.
Our Assessors are the first point of contact for anyone in the community that
contacts us by phone or in person. The Assessor establishes what the issue is,
ensures that all relevant information is collected, provides information and advice,
and identifies the best next steps, ensuring clients are directed to the appropriate
Citizens Advice Hammersmith and Fulham (CAHF) advice project, or external
agency.
Successful candidates will be supported by our supervisory team to develop the
skills needed to succeed and thrive in the role as well as having access to our
wealth of resources.
This role requires a passion for helping people to work through many challenging
situations.
Applicants must demonstrate the following,
- Organised focused approach, with the ability to accurately record
- information.
- An ability to use sensitive listening and questioning skills to get to the root
- of the issues and empower clients, whilst maintaining structure and
- control.
- Good IT skills, especially the ability to use databases and navigate websites.
- Ideally you will have experience of delivering advice (Welfare benefits, debt,
- housing and employment) but transferable skills and experience will be
- considered.
To apply, visit our website via the apply button.
We reserve the right to close the applications earlier if suitable candidates are found. If suitable candidates are found so encourage early applications.
Closing Date: 12 Noon Wednesday 20th May 2026
Interview & Test: Interview & Test: Friday 22nd May 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
To lead and deliver Back Up’s People and Culture strategy, ensuring the organisation attracts, develops and retains a high-performing and engaged workforce aligned to its values and strategic objectives.
To act as a trusted advisor to SMT on all people-related matters, providing expert guidance on organisational development, culture, and workforce planning.
To oversee the effective delivery of HR operations, ensuring high-quality administration, compliance, and continuous improvement, with day-to-day processes delivered through the HR, People and Culture Administrator.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, ensuring alignment with Back Up’s values and commitment to diversity and inclusion.
· Partner with SMT and hiring managers to identify current and future workforce needs and develop effective recruitment and workforce planning strategies.
· Ensure role descriptions are consistent, future-focused, and aligned with organisational design and strategic priorities.
· Provide strategic oversight of recruitment processes, ensuring quality, consistency, and positive candidate experience.
· Monitor recruitment metrics (e.g. time-to-hire, diversity of applicants, conversion rates) and implement improvements.
· Oversee onboarding processes to ensure a consistent and high-quality experience for new starters.
· Ensure exit interview processes are delivered effectively and that feedback is analysed to inform retention strategies.
Employee Relations and Culture:
· Foster a positive, inclusive and values-led workplace culture where employees feel engaged and supported.
· Lead on complex employee relations matters, providing expert advice, managing organisational risk, and ensuring fair and consistent outcomes.
· Coach and support managers in addressing employee relations issues, performance concerns, and employee wellbeing matters.
· Work with internal groups (e.g. Wellbeing, Diversity & Inclusion) to design and deliver initiatives that strengthen engagement and organisational culture.
· Lead on staff engagement approaches (e.g. surveys, feedback mechanisms, action planning), ensuring insight is captured and acted upon.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Oversee monthly payroll, pension and benefits processes, ensuring accuracy, compliance, and timely delivery.
· Ensure appropriate controls, reconciliation processes, and data validation are in place, with day-to-day administration managed by the HR Administrator.
· Lead on benefits review and benchmarking to ensure Back Up remains competitive and aligned with organisational values.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Oversee the delivery and effectiveness of the induction and ongoing learning programmes
· Lead on the e-learning programme, ensuring content is relevant, impactful, and meets regulatory requirements
Performance Management:
· Oversee performance management processes, ensuring they are consistent, fair, and aligned with Back Up’s values and behaviours.
· Provide guidance and coaching to managers on performance management, including managing underperformance and supporting development.
· Line Management of HR, People and Culture administrator providing clear direction, development support and quality assurance across HR administration.
HR Systems, Data and Insight:
- Oversee HR systems to ensure they are fit for purpose, user-friendly, and effectively support organisational needs.
- Ensure data integrity and robust reporting processes are in place across all HR systems.
- Analyse HR metrics and provide insight and recommendations to SMT.
- Use data to inform workforce planning, organisational development, and continuous improvement initiatives.
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Identify and manage HR-related risks, escalating significant issues where appropriate.
· Support organisational audits by ensuring HR systems, records, and processes are compliant and well maintained.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
Experience
- CIPD qualification, equivalent experience may be considered.
- Proven experience in HR management, preferably within the charity or not-for-profit sector.
- Strong understanding of UK employment law and best practices.
- Excellent communication and interpersonal skills, with the ability to work effectively with all
- levels of the organisation.
- Ability to handle sensitive information with confidentiality and professionalism.
- Team lead or Line management experience.
Knowledge and Skills
· Strong problem-solving and conflict resolution skills.
· Ability to develop and deliver training programmes effectively.
· Knowledge of recruitment best practice and employee engagement strategies.
· Attention to detail.
Desirable:
· Understanding of issues faced by people affected by spinal cord injury (SCI).
· Experience of working in the charity or not-for-profit sector; and inspiring and motivating volunteers.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Closing date: Rolling recruitment
Closing date: Rolling recruitment
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• The Charity Jobs Link:
• Charity Jobs will ask you for a CV & Cover Letter (CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your application and then let you know if you are to
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.
The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.
Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.
These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.
As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.
To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.
You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey.
Sounds great, what will I be doing?
The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.
The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.
The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Buttle UK is seeking an exceptional HR Manager to work closely with the new, incoming Chief Executive and the whole of the Senior Management Team (SMT) to lead on all operational HR matters such as recruitment, onboarding, employee relations including embedding an organisational culture that makes Buttle UK a great place to work.
As our HR Manager, you will play a crucial role in nurturing our most valuable asset – our people – by fostering a positive workplace that empowers every team member to contribute to our mission. Your expertise will directly impact our ability to attract, develop, and retain the dedicated professionals who make our life-changing work possible.
Thank you for considering being part of our journey. We're ready to meet the challenges ahead—head-on, and together.
Please note: any applications received without a supporting statement of how you meet the requirements of this role will not be considered.
We deliver intentional grants for the things that mean the world to young people in the UK, there for them at a time when they need things most.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Information Manager is an exciting role at MDUK, that will sit within the Services and Support team.
You'll:
- Work alongside the Head of Health Information and Engagement to develop and maintain of our high-quality, accessible information resources for people living with muscle wasting conditions.
- Play a pivotal role within the Health Information and Engagement Team, helping ensure that people affected by muscle wasting conditions have access to trustworthy, user-focused content in both digital and print formats.
- Be responsible for the high quality of our information portfolio throughout its lifecycle - from production to review, covering a range of subjects including condition-specific health information, practical advice, lifestyle guidance and welfare support.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday, 24th May 2026
NB Interviews likely to be held on the W/C 10th June 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Data Services Manager
Permanent
Salary: £44,000 - £47,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
The role is being advertised as full-time, but we would consider someone working 4 days per week pro rata.
Closing date: 5pm, Friday 29th May 2026
First Interviews: Tuesday 9th June 2026
Second interviews: Tuesday 16th June 2026
An exciting opportunity for a Data Services Manager has arisen at World Cancer Research Fund (WCRF).
WCRF is the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity.
We are seeking a Data Services Manager to lead and be responsible for the management, use and maintenance of systems and in-house CRM databases to support the achievement of the charity’s fundraising strategic objectives. You will be analysing and reviewing data and reporting on results that can then be used to build engagement with our supporters.You will also be responsible for a team of two people.
The successful candidate will have proven experience of working with industry standard fundraising software solutions in the charity sector, ideally have knowledge of Claris Filemaker products and will have experience of creating new, and maintaining and updating existing, complex database systems.Experience of creating scripts and troubleshooting existing scripts is key, along with considerable hands-on experience of working with complex data sources, transfers and imports. An understanding and working knowledge of Data Protection regulations is required.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Do you have the passion and creative vision to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in shaping and strengthening our brand, ensuring it inspires action and helps more people connect with and support our work?
We are looking for a Brand Manager who will bring their creative expertise, strong eye for detail and collaborative approach to our brilliant marketing and communications team. This is a great role for someone with experience in brand or marketing who is looking for a flexible, part-time opportunity with a leading national charity.
A creative and driven individual who enjoys both strategic thinking and hands-on delivery, you’ll be passionate about building a clear, consistent and impactful brand. You’ll act as the guardian of our identity, ensuring that Target Ovarian Cancer’s brand is used effectively and creatively across all channels and by all teams.
With the support of the Interim Senior Marketing and Communications Manager, you’ll lead on developing and delivering high-quality design and brand assets, managing our Brand Hub and helping colleagues apply our brand confidently and consistently. You’ll work closely with teams across the organisation to coordinate marketing activity, develop plans and ensure everything we produce aligns with our wider strategy and objectives.
You’ll also play a key role in managing creative processes – from designing assets in-house to overseeing work with external agencies – as well as maintaining our photography and video library to ensure all visual content reflects our brand and values.
Collaborative, organised and full of ideas, you’ll be confident managing multiple projects, building strong relationships with colleagues and stakeholders, and supporting others to understand and champion our brand. Most importantly, you’ll be motivated to help us communicate more effectively, so we can engage more people to use our services, campaign for change, and support us through fundraising and partnerships.
If you’re excited by the opportunity to shape a meaningful brand and help drive real impact, we’d love to hear from you.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role is a part time, 14 hours per week worked over 2 full days and is a permanent position.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please do contact us if you would like to find out more about how frequently you would likely be required in the office for this role.
To apply to become our Brand Manager, please submit a CV and cover letter (one page maximum) .
Please also complete the equalities monitoring form, links to this are in the Recruitment Pack.
Please submit your application by Friday 22 May 2026.We will also be looking to schedule interviews week commencing Monday 1 June 2026.In the event you are invited to interview, you will be given the opportunity to let us know any reasonable adjustments you may require to the interview process.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us with the job title in the subject line.
The client requests no contact from agencies or media sales.
Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.
As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship.
We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.
This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.
If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.
The client requests no contact from agencies or media sales.