277 Business services officer jobs

Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.

This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.

You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.

The role

As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.

You will:

• Provide strong, visible and inspirational clinical leadership across all care services.
• Lead the strategic development of our medical, clinical and holistic care provision.
• Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
• Act as Joint Registered Manager with the Care Quality Commission.
• Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
• Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
• Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
• Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
• Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
• Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
• Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.

About you

We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.

You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.

You will bring:

• NMC registration as a Children's or Adult Nurse.
• Significant experience of palliative paediatric nursing.
• Senior-level experience of management, strategic thinking and service development.
• Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
• Strong financial and budgetary understanding.
• Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
• The ability to interpret data and use evidence to inform strategic and operational decisions.
• Excellent networking and partnership-building skills.
• A Master's-level qualification in a relevant health or leadership subject is desirable.

Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.

Why Alexander Devine?

This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.

At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.

You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.

If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.

Please note: The successful candidate will be required to undertake an Enhanced DBS check.

Are you a digital marketing professional who loves dogs?
We’re looking for a Digital Advertising Officer to deliver paid digital marketing campaigns, helping spread the word about Dogs Trust.

What does this role do?
As Digital Advertising Officer, you will:

• manage campaigns throughout the full lifecycle, from briefing with our media agency, to building and developing creative assets and copy, with a particular focus on paid social campaigns on Meta Ads and Google Ads,
• optimise and test campaigns, using platform data and Google Analytics 4 (GA4) to track KPIs, interpret performance, and provide actionable, data-driven recommendations to maximise impact,
• work closely with stakeholders across the charity to ensure campaigns are optimised, and all content reaches the appropriate audience.

This role is a fixed term contract until 31st December 2026. Interviews for this role are provisionally scheduled for week commencing 25th to 29th September 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience of working with paid digital advertising campaigns, specifically Meta Ads and Google Ads, underpinned by a strong understanding of pay-per-click advertising and paid social. You’ll also have strong analytics skills, with the ability to interpret data and make decisions accordingly. You’ll need effective time management and prioritisation skills, as this role often juggles multiple, competing priorities. Creative copywriting skills are essential, as well as a passion for Dogs Trust and the work we do.

What does this team do?
The Digital Team is responsible for developing and maintaining Dogs Trust's digital presence, including its website and other online platforms and services. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

Are you passionate about sales with a proven track record in new business development and income generation? Do you want to use these skills to make a difference across the local community?

Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives.

An exciting opportunity has arisen for a passionate, enthusiastic and driven individual to join our team in the following position:

· Business Development Manager

You will play a crucial role in generating income that will positively support the delivery of existing and new community trust projects. In this role, you'll build and nurture strong relationships with schools, clients, partners, and key stakeholders including businesses.

You will lead on the sales of our high-quality schools programmes and packages that are delivered by our dedicated schools team, providing meaningful impact to a range of students. You will lead the sales process from prospecting to closing, ensuring a continuous pipeline of high-quality opportunities, and craft innovative solutions that meet client needs.

You will identify and close new opportunities with businesses, as well as schools, to meet agreed growth targets.  You’ll be able to leverage the assets of the football club and the charity, along with our stories of positive impact, to encourage more schools and businesses to engage and buy in to achieve set income generation targets. The work you do, and income you generate will enable us to make an even bigger impact across the community, helping to improve health and wellbeing, develop stronger, safer connected communities and enhance life opportunities.

The Otakar Kraus Music Trust is looking for an enthusiastic and experienced Community & Local Business Fundraiser to help us grow support for our work across Richmond and surrounding areas. OKMT uses music therapy and inclusive music projects to improve the lives of over 500 children and adults each year, including people with disabilities, neurological conditions and dementia.

This is an exciting opportunity to shape a new role within a small, friendly charity. You will build relationships with local businesses, schools, clubs and community organisations; develop sponsorship and Charity of the Year opportunities; support fundraising events and individual fundraisers; and help inspire more people across our community to support OKMT. We are looking for a confident, warm and self-motivated relationship-builder with experience of fundraising, business development or a related field and a track record of generating income.

Key Responsibilities

Community Fundraising

• Build relationships with local schools, clubs and organisations to generate event participation and donations.
• Develop with the Director and Fundraising Manager a case for support and accompanying materials to pitch to potential community or local businesses.
• Organise events with community or business partners and support OKMT’s own fundraising events including our triennial Music Marathon, walks and seasonal appeals.
• Recruit, brief and steward individual fundraisers taking on challenges (runs, rides, marathons, swims, etc.) and community supporters running their own events on OKMT's behalf.
• Assist the Fundraising Manager in growing individual giving initiatives as necessary.
• Support the OKMT team to pitch for Richmond May Ball and other major appeals and lead the process if selected.
• Manage supporter journeys including thank-you communications and impact updates in conjunction with the team.

Local Business Fundraising

• Identify and approach local businesses across Richmond, Twickenham, Teddington, Hampton, Barnes and surrounding areas with tailored propositions for Charity of the Year, sponsorship endorsement and ongoing support.
• Account-manage business supporters through relationship building, regular updates, site visits, networking events and clear reporting on impact.
• Represent OKMT at local business networking events, Chamber of Commerce gatherings and Richmond Business Awards activity to raise the charity's profile.
• Explore opportunities for volunteering and develop a value exchange.

Shared / Cross-Cutting Responsibilities

• Quarterly income and activity targets will be agreed with the Director within the first four weeks, reviewed formally at 3, 6, 9 and 12 months, with results reported to the Board.
• Maintain accurate records of supporters, prospects and income, and ensure compliance with GDPR and Fundraising Regulator standards.
• Collaborate with the team to capture stories, case studies and consented imagery that bring our impact to life for donors.
• Contribute to OKMT’s social media, e-newsletter and website content where it supports fundraising.

For more infromation, please see the attached job decsription

Online interviews will be on the 30th Sept and 1st and 2nd Oct, and the in-person ones the week of the 12th October. 

Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?

About us

Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.

We do this through:

• A vibrant programme of free and low-cost classes and activities

• Over 100 special events, concerts and parties each year

• A low-cost psychotherapy service

• A social prescription service offering personalised support to vulnerable adults

• Facilitating financial support for those in hardship

With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.

About the role

The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.

The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.

By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.

Key relationships:

• CEO

• Buildings and Facilities Manager

• External hirers and prospective hirers

• Tenants and prospective tenants

• Individual givers

Key Responsibilities

1. Business Development, Marketing and Promotion

• Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.

• Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.

• Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.

• Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.

• Monitor booking trends and recommend new opportunities to maximise bookings and income.

2. Customer Engagement and Venue Hire

• Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.

• Welcome new hirers, deliver customer inductions and support them throughout the booking process.

• Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.

• Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.

• Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.

3. Fundraising and Individual Giving

• Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.

• Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.

• Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.

• Support the development of Claremont's legacy giving programme and wider fundraising initiatives.

4. Operational Support

• Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.

• Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.

• Assist with setting up and packing away rooms and equipment for activities and events when required.

• Support the successful delivery of centre events and activities, working flexibly to meet operational needs.

• Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.

Person Specification

With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.

Essential Criteria

Experience

• Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.

• Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.

• Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.

• Experience of organising projects from planning through to delivery.

• Experience of using digital tools and technology to promote services or support customers.

Knowledge

• Understanding of marketing and business development principles.

• Understanding of the importance of excellent customer experience and relationship management.

• Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.

• Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.

Skills and Abilities

• Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

• Ability to identify opportunities to increase income and improve services.

• Strong written communication skills, with the ability to produce engaging promotional content and correspondence.

• Ability to work independently, take initiative and solve problems creatively.

• Ability to analyse information, monitor performance and make recommendations for improvement.

• Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.

Personal Attributes

• Enthusiastic, proactive and self-motivated.

• Friendly, approachable and committed to delivering excellent customer service.

• Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.

• Collaborative team player who is equally comfortable working independently.

• Adaptable and resilient, with a positive, can-do attitude.

• Committed to the values and mission of Claremont.

Desirable Criteria

Experience

• Experience of working in a charity or community organisation.

• Experience of venue hire, hospitality, property lettings or facilities management.

• Experience of fundraising, donor engagement or administering Gift Aid.

• Experience of managing partnerships or developing new business opportunities.

Knowledge

• Understanding of legacy fundraising, individual giving and Gift Aid.

• Knowledge of local community organisations, businesses and networks.

Qualifications

• A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.

This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.

Deadline for applications: 5pm on Monday 28th September

Interviews: Thursday 8th and Friday 9th October

We are seeking an experienced, inspirational and forward-thinking Head of Dog Training & Client Services to lead one of the charity's most important service areas. 

Reporting directly to the Chief Executive Officer and forming part of the Senior Leadership Team, this role provides strategic and operational leadership across our Training Department, including Puppy Development, Dog Supply, Instructor Services and Client Services functions.

This is an exciting opportunity for a motivated individual to shape the future of our training and client services, lead a dedicated team of professionals, and ensure the highest standards of support for both our beneficiaries and assistance dogs. 

As Head of Dog Training & Client Services, you will be responsible for the overall leadership, performance and development of the Training Department. 

You will work closely with senior staff to ensure the successful delivery of our assistance dog programmes, while driving continuous improvement, innovation and organisational growth. 

The role combines strategic leadership with operational oversight and is ideal for someone who is passionate about achieving excellent outcomes for both people and dogs. 

Help shape the future of CEOE

The Centre for Education Operational Excellence (CEOE) is entering an exciting new phase — we are now looking for an experienced operational leader to help build the next chapter of CEOE’s growth. You’ll play a pivotal role in building a more integrated, resilient and scalable organisation, reinforcing the foundations for long-term growth.

CEOE brings together ISBL, Solutions, Research and International. As CEOE enters an exciting new chapter, we’re looking for a leader who can connect the Group, strengthen how we operate, and turn new opportunities into sustainable, consistent, high-quality delivery.

Reporting to the Chief Executive Officer, you will lead cross-Group operational coordination. Your skillset will transform how we work, reduce duplication and key-person dependency, improve management information, support technology-enabled change and create more capacity for strategic leadership and growth.

You will be someone who can

· Lead organisational change and operational transformation in a complex environment.

· Bring teams, systems and processes together across different areas of activity.

· Move confidently between strategic thinking and practical implementation.

· Use data, technology and continuous improvement to improve efficiency and service quality.

· Build trusted relationships and influence senior colleagues with sound judgement.

Your opportunity

This is a pivotal opportunity to shape how CEOE operates and support its next phase of development. In your first year, you’ll help build an integrated operating model, drive our technology roadmap, strengthen organisational resilience and create the foundations for sustainable growth. 

Ready to help shape CEOE’s next chapter? Here’s how to apply

Please submit your CV and a two-page cover letter explaining your interest and how your experience meets the person specification. For more information, please contact our recruitment partners Propelo.

Applications close at 23:59 on Thursday 24 September 2026.

Application sifting will take place on Friday 25 September, with interviews during the week commencing Monday 28 September 2026.

CEOE welcomes applications from people with diverse backgrounds and experiences and is committed to a fair and inclusive recruitment process.

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?

We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.

Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:

• office and business support;
• finance and HR administration;
• facilities and building management;
• governance and organisational compliance;
• health and safety;
• the continuous improvement of systems and processes.

You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.

About you

You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:

• experience of leading an administrative or business support team;
• knowledge of finance and HR administration;
• experience of facilities or premises management;
• an understanding of GDPR, health and safety and organisational compliance;
• excellent planning and organisational skills;
• the ability to manage competing priorities and remain calm under pressure;
• confidence in using Microsoft 365 and organisational databases; and
• a practical approach to improving systems and ways of working.

A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.

Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.

Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

• Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
• Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
• Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
• Support and development – regular supervision alongside opportunities for learning and development.
• An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

How to apply

Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

Head of Service – Reddo

Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.

This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.

You will work closely with the Managing Director and leadership team to:

• Lead and strengthen day-to-day service delivery

• Develop our team, systems and processes

• Drive quality, safeguarding and performance

• Build strong relationships with local authority commissioners

• Support new business and the mobilisation of new contracts

• Help shape Reddo’s future growth and development

We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.

If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.

Please see the attached job description for full details.

Job Title - Project Management Officer (Operations)

Contract - Permanent

Hours - 35 hours per week

Salary - £33,000 - £35,000 per annum (depending on experience)

Location - Coram Campus, London WC1N 1AZ

Additional information: Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role. This position is based at our office on the Coram Community Campus, with some flexibility to work from home up to 2 days per week, depending on business need.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram International

Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

We are seeking a highly organised, diligent and proactive Project Management Officer to manage a portfolio of consultancy projects and provide comprehensive administrative and operational support to our team.

This role does not involve conducting research or managing programmes or services delivered directly to children and families.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Wednesday 30th September 2026 @ 23:59pm

Interview Date: Interviews commencing the week of 5th October 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 281222.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029. 

Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.

Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners. 

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

New Business, Pipeline & Conversion

• Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
• Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
• Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.

Strategic Relationship Management & Growth 

• Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.

Research, Insight & Pipeline Development

• Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
• Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
• Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
• Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
• Identify and escalate strategic, reputational or compliance risks associated with donors and partners.

Leadership and Team Performance

• Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
• Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
• Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
• Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic or reputational risks associated with prospective partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
• Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.

Strategic leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Context of role:

The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement. The role involves regular travel within Wessex

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.