Charity manager volunteer jobs in Batley, west yorkshire

About This Job

This is an exciting administration role in Army Cadet Headquarters responsible for receiving and handling requests for system and technical support through a helpdesk ticketing system ensuring a positive user experience.

We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to respond to a broad range of service requests for support by providing information to fulfil or enable resolution.

Essential Skills

· High level of administration and IT skills

· Good general education

· Experience working with partners, both internally and externally

· Accustomed to working under pressure for a demanding team

· Demonstrable success in establishing effective working relationships across a range of organisations at all levels

· Excellent written and verbal communication skills

· Polite telephone manner

· Effective interpersonal skills

· Ability to work on own initiative

Please refer to the attached Job Description for further information.

Our charities

The Army Cadet Charitable Trust UK (ACCT UK) is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK and CCFA, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 3rd May 2026.

Interviews will be held virtually during the week commencing 11th May 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

Location - Hybrid (based at home or local community) with regular travel in the South of England 

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

· Salary: £18,696 (3 days)/£24,928 (4 days)

· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Monday 11 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Prospectus is pleased to be partnering with our client, the UK’s first childhood bereavement charity, providing specialist bereavement support services to bereaved children and young people since 1992. They are currently looking to recruit 2 Bereavement Support Managers to oversee the delivery of their On Demand Bereavement Support Service.

As Bereavement Support Manager, you will oversee the effective and efficient running of the charity’s On Demand Bereavement Support Service which includes Helpline, Live Chat and ASK email. You will be responsible for managing and coordinating a small team of staff and volunteers (all working on a remote basis) and will ensure the service is adequately staffed to provide on demand support services when required. In addition to line managing the On Demand Bereavement Specialists, the post holder will also work as part of the delivery rota in order to support the team directly, provide real-time guidance, and cover frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care.

To be considered for this role, you will have extensive experience of working with children, young people, and families in either a bereavement or similar field at managerial level, and will have a significant awareness and knowledge of the emotional and psychological impact of bereavement and loss. You will have a Level 5 Foundation Degree, HND or Diploma of Higher Education as well as a current registration with a professional body (i.e. HCPC, BACP, UKCP, ACP). Overall, you will be a collaborative, compassionate manager, passionate about delivering high quality support services to vulnerable people.

To apply for this exciting opportunity, please initially apply with your CV (supporting statements are not required at this stage).

The organisation are passionate about being an inclusive and supportive employer to staff from all backgrounds and circumstances, and welcome applications from individuals who bring fresh perspectives and experiences with them. They particularly encourage applications from people who identify as Black, Asian or from a minority ethnic background, who are under-represented at the organisation.

Please note this is a full-time role, working 35 hours per week (mix of early/late shift pattern to cover operation hours of 8am and 8pm).

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  We are looking for a Peer Service Co-ordinator who will facilitate the delivery of our Peer Service and collaborate on the future development and improvements of the service.

You will have experience of recruiting, training, and supervising staff or volunteers. Experience working with a diverse range of communities would be an advantage as we are looking to increase our reach. The role holder will have an understanding of the challenges that may arise from delivering digital/telephone support and the ability to understand and meet training and development needs of volunteers.

You’ll have excellent communication, organisational and IT skills as well as being self-motivated, committed with a desire to make a difference and willing to develop and expand the role.  Experience of facilitating peer support services, with a focus on volunteer/user involvement in service delivery would be an advantage but not essential.

About the role

The Peer Service Co-ordinator will facilitate and develop the Peer Service, a tailored support service utilising volunteers to provide peer support both in and out of standard office hours.

The postholder will be expected to train and develop the volunteers who support the Peer Buddy service, make suggestions for improvements and recruit and train new volunteers to increase the diversity of the volunteer pool. You will support in delivering ongoing improvements and further service development to enhance the offerings of the peer service while working with the Peer Service Lead to ensure possible risks have been identified, assessed and effective risk management strategies have been put in place.

You will need to develop and maintain a good understanding of myeloma and its’ related conditions, including patient need, and develop and evaluate the service in line with this. 

This role will be part of the team responsible for running this service and provide supervision and training to volunteers. They will be expected to adhere to safeguarding principles and good governance.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 11 May 2026 and interviews will be held w/c 18 May 2026

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

JOB TITLE: Northern Partnership & Dog Training Manger

LOCATION:                         Northern Region (Including Scotland, Northern England and parts of the Midlands)

SALARY: £37,000 - £45,000 p/a

JOB TYPE: Permanent, Full-Time and Part-Time applications considered

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

MAIN PURPOSE & SCOPE OF THE ROLE:

The Northern Partnership & Training Manager is responsible for the operational leadership, coordination and quality assurance of Partnership and Dog Training Instructor roles operating within the Northern region.

Partnership and Dog Training Instructor roles within the Medical Alert Assistance Dog department combine elements of dog training, client instructing, partnership placement and aftercare, depending on programme need. This role provides direct line management and oversight of Northern region staff working in these hybrid capacities.

The postholder ensures consistent, high‑quality delivery of MAAD partnerships, working collaboratively with training, welfare and senior management colleagues to support dog progression, client outcomes and compliance with ADUK and ADI standards.

WHAT YOU’LL DO:

Provide operational leadership for Northern region Partnership and Dog Training Instructor roles, ensuring staff who work across training, instructing and partnership delivery are effectively supported, coordinated and developed.

You will act as the regional lead for instructor‑delivered partnership work, maintaining oversight of workloads, partnership progression, accreditation readiness and aftercare delivery, while contributing to continuous service improvement under senior management guidance.

Reports to: Interim Head of Partnership Services

ABOUT THE ROLE

You will oversee and coordinate the Northern Medical Alert Assistance Dog function, managing staff in Partnership and Dog Training Instructor roles who support MAAD partnerships from allocation through placement and ongoing aftercare.

You will provide clear leadership, supervision and quality assurance, ensuring consistent delivery standards, balanced workloads and clarity of expectations for staff whose roles span multiple functions.

You will maintain oversight of partnership pipelines, regional capacity and accreditation timelines, ensuring accurate reporting and timely escalation of risks or concerns.

This is a senior operational role requiring strong people management, excellent dog training and instructing expertise, and a calm, organised approach to managing complex client‑facing services.

Responsibilities of the Role

Hybrid Role Leadership & Management (Northern Region)

• Line manage and support Northern region‑based Partnership and Dog Training Instructor roles
• Conduct regular 1:1s, supervision and appraisals
• Chair Northern regional team meetings and provide updates to the Interim Head of Assistance Dog Programme
• Approve annual leave and expenses, ensuring appropriate regional cover
• Support senior Partnership and Dog Training Instructor staff in mentoring or supporting less experienced colleagues
• Ensure staff adhere to departmental standards, methods and policies

Partnerships, Training & Client Delivery

• Oversee the progression of puppies within the Northern region and where required, carry out relevant assessments 
• Oversee the progression of MAAD partnerships across training, placement and aftercare within the Northern region
• Ensure client learning styles, family dynamics and individual needs are identified and supported
• Support or directly deliver Partnership and Dog Training Instructor role activity where required, including: Scent and odour training, Client‑specific training, Placement training, Aftercare and refresher support
• Maintain oversight of partnerships requiring remedial training or additional intervention
• Carry out or support final accreditation assessments where appropriate
• Ensure qualified partnerships continue to meet ADUK standards

Planning, Oversight & Reporting

• Maintain oversight of Northern region partnership activity, including: Applicants, Dogs approaching match, Partnerships in training, Accredited partnerships receiving aftercare
• Escalate risks, delays or welfare concerns to the ADPM with recommended solutions
• Contribute to departmental reports and inspection readiness

Governance, Welfare & Compliance

• Ensure all Partnership and Dog Training Instructor role activity complies with ADUK and ADI regulations
• Liaise with the Health & Welfare Manager regarding health or welfare concerns
• Support rehoming outcomes for withdrawn dogs in conjunction with relevant teams
• Ensure accurate and timely record‑keeping within the Harlequin CRM system
• Occasional handling of the emergency phone, liaising with clients and volunteers to manage emergency situations

Stakeholder & Cross‑Departmental Working

• To ensure volunteers and Dog training contractors based within the Northern region are well supported by regional staff.
• Act as the primary Northern region contact for partnership‑related matters
• Work closely with Applications and Welfare teams
• Support fundraising, communications and volunteering activities when required
• Promote best practice and learning across the charity

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Minimum 2years’ experience managing or leading staff in the Assistance Dog roles within an ADUK‑affiliated organisation
• Extensive experience delivering assistance dog partnerships, including training, placement and aftercarProven experience mentoring, supporting and performance‑managing staff
• Sound knowledge of ADUK and ADI regulations
• Strong organisational and caseload‑management abilities
• Confident working independently and managing competing priorities
• Comfortable working in the presence of dogs

Desirable

• Experience working with medical alert assistance dogs
• Knowledge of medical conditions affecting adult and child clients
• Experience supporting accreditation reviews or inspection processes

Knowledge & Skills

DESIRABLE

• Strong practical dog handling, scent training and knowledge of dog behaviour and development
• Excellent coaching, assessment and quality‑assurance skills
• Calm, clear and empathetic communication style
• Strong written and verbal communication skills
• Ability to exercise sound judgement in complex, client‑facing situations
• High level of IT literacy including Microsoft 365 and CRM systems

Other Requirements

• Full UK driving licence
• Willingness and ability to travel across the Northern region
• Willingness to stay away from home and have dogs reside in the home when required

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful
• We stay positive
• We strive for excellence
• We communicate and listen
• We are ambassadors
• We are one team

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.

As Head of Housing Support, you will:

Lead & Inspire

• Provide strategic leadership for Housing Support Services across the UK.
• Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
• Embed a culture of collaboration, high performance and trauma‑informed practice.

Drive Operational Excellence

• Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
• Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
• Oversee tenancy management, rent setting, arrears management and income recovery.

Shape the Future

• Influence policy, develop best‑practice procedures and contribute to organisational strategy.
• Build strong partnerships with local authorities, housing developers and external stakeholders.
• Represent Life at networking events and act as an ambassador for the charity.

Lead with Purpose

• Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
• Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
• Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.

About You

We’re looking for someone who is:

• A values‑driven leader committed to Life’s mission and vision.
• Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
• Skilled at leading high‑performing teams and developing individuals.
• A confident communicator with excellent relationship‑building and presentation skills.
• Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
• Highly organised, strategic, creative and able to work under pressure.
• Passionate about trauma‑informed practice and delivering outstanding client outcomes.

Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £45,655 per annum

Hours: 35 hours per week, 5 days per week

Location: Home Based with Extensive Travel across Midlands and South East

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

Work with us

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
• Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
• Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
• Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.

About you

• You’ll have experience creating engaging and creative content across multiple digital and physical formats.  
• You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.  
• You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 
• Collaborative: We achieve better outcomes by working together. 
• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 
• Bold: We are bold, brave, and progressive 
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

Work with us

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
• Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
• Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
• Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.

About you

• You’ll have experience creating engaging and creative content across multiple digital and physical formats.  
• You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.  
• You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 
• Collaborative: We achieve better outcomes by working together. 
• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 
• Bold: We are bold, brave, and progressive 
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely. 

The Kirkwood provide specialist adult care for anyone affected by a life limiting illness across Kirklees. Their care begins at diagnosis, within their In-Patient Unit and Support & Therapy Centre in Huddersfield, or in patients’ own homes. Their amazing care is respectful, tailored to individuals needs and wishes until the end of life. This includes support for patients family members, friends, and carers during their illness and afterwards.

We are honoured to be working in partnership with them to recruit an In Memory and Legacy fundraiser. Would you love to join their fantastic fundraising team and enable The Kirkwood to reach more people, by growing sustainable income to continue their vital services?

If you have experience in fundraising, and the compassion and ambition to part of their passionate team we would love to hear from you.

The Role

This brand-new role is vital in raising awareness of the profound impact legacy and in-memory donations have on people affected by life-limiting or terminal illness.

Reporting directly to the Head of Fundraising and Development you will manage two key events, Light up a Life in December and the Sunflower Walk in August. As a champion for in-memory giving and gifts in wills, key responsibilities will include:

• Developing and delivering strategies to grow income from gifts in wills and in-memory giving
• Building meaningful, compassionate long-term relationships
• Delivering exceptional supporter engagement and stewardship
• Securing vital income through sensitive communication and inspiring campaigns
• Raising awareness of in-memory giving opportunities internally and externally.

The Person

We are looking for an experienced fundraiser, ideally with knowledge of legacy and/or in-memory giving. An understanding of the emotional nature of in-memory and legacy is essential. It would also be beneficial to have experience working with a hospice, or healthcare environment within the charity sector.

You should have:

• The ability to work collaboratively, building strong internal and external relationships.
• A flair for handling conversations in a sensitive, compassionate and professional manner.
• Experience in developing engaging campaigns and supporter journeys.
• Excellent project management skills.
• Knowledge of legal processes relating to wills, probate and legacy administration is also desirable.

Please note that you must hold a full, clean UK driving license and have regular access to a vehicle, insured for business use to apply for this position.

Why The Kirkwood?

The Kirkwood is not just a building, an In-Patient Unit, or a place of care. It is a movement of people united by the belief that everyone affected by a life-limiting illness deserves the very best care - care that improves quality of life, for however long that may be.

Together, they support those in their care to live well and make the most of every single day. The Kirkwood Movement is united behind one common purpose: to Support Life.

The Kirkwood has around 250 dedicated employees in both full and part-time roles, and is fortunate to have the support of over 800 committed volunteers. The team live and work by their values:

• Respectful and Inclusive
• Passionate and Determined
• Open and Honest
• Kind and Compassionate
• Forward-thinking
• Striving for Quality and Excellence

Benefits include:

• Free on-site parking (where available)
• High-quality, low-cost meals
• Complementary therapies
• Stakeholder pension scheme (NHS pension transferable for current members)
• Hospice contributory scheme, including death in service benefits
• Access to occupational health services
• Employee Assistance Programme (for employees and immediate family)
• Discounted health cash plans

If you would like more information, or to apply for this role we would love to hear from you please contact Leanne or Jen at Charity Horizons. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Leanne or Jen who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

There when it matters

About the role:

The Regional Fundraiser is responsible for delivering sustainable net income through a variety of income streams across a hospice catchment area in line with fundraising strategy.

The post holder delivers locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.
Working closely with the Regional Fundraising Team Manager and colleagues, the role contributes to planning, delivery and mitigation across key income streams.

As an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
The role ensures excellent supporter stewardship, accurate data management and compliant fundraising practice.

Through excellent supporter care, compliant practice and flexible cross-team collaboration, the Regional Fundraiser drives net income and supports the long-term sustainability and reputation of Sue Ryder.

About you:
• Experience of using a fundraising CRM to manage activity.
• Ability to contribute to a collaborative team culture
• An excellent networker, capable of developing relationships with people from a wide variety of backgrounds.

Essential Criteria
• Experience of successfully delivering activity in line with fundraising strategy.
• Experience of delivering net income, ideally across a variety of income streams including corporate, in memory, events (third-party and staff led) high value (£5k+), community groups and volunteer-led activity.
• Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income

Closing date: 10th May
Interviews: TBC

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About parkrun

parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st  year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting. 

And we have really only just begun.

Role description:

parkrun is looking for a Data Protection Officer to ensure that parkrun processes personal data in a lawful, transparent and secure manner and maintains compliance with applicable data protection laws across the global parkrun movement.

Reporting to the Global Head of Legal and Governance, this role will be responsible for establishing, monitoring and maintaining effective and compliant data protection processes and promoting good practices across the parkrun global movement. The role will sit within a small Legal and Governance team and provide day-to-day assistance and practical, solution-focused advice across the organisation. 

The Data Protection Officer will act independently in carrying out their statutory responsibilities under applicable data protection laws, including the UK GDPR, and will play a key role in embedding a strong culture of data protection and responsible data use across parkrun’s global operations.

A key focus of the role will be working collaboratively with teams across the organisation to build understanding of data protection requirements, deliver effective training and guidance, and support colleagues to take a practical and pragmatic approach to managing data protection risks in their work.

This is an exciting role that would suit an experienced data protection professional with excellent communication skills who enjoys a varied portfolio of work and is passionate about working for a health and wellbeing charity that is making a meaningful impact in communities across the globe.

Main responsibilities:

The Data Protection Officer will support data protection and privacy compliance across the parkrun global movement, including responsibility for the following:

• Acting as parkrun’s Data Protection Officer under applicable data protection legislation, advising the organisation on its legal obligations and monitoring compliance with relevant data protection laws and principles

• Developing, reviewing and maintaining data protection policies, procedures and guidelines for the parkrun global movement

• Monitoring the organisation’s compliance with data protection laws, including the UK GDPR and Data Protection Act 2018, and providing quarterly reports to the Board Governance and Risk Sub-Committee

• Supporting teams in carrying out Data Protection Impact Assessments (DPIAs) and embedding privacy into projects, partnerships and new initiatives

• Developing and maintaining key compliance documentation including a Record of Processing Activities (ROPA)

• Leading the Data Governance Group and developing/progressing the organisation’s Data Protection Action Plan

• Advising on international data transfers and cross-border data protection considerations across the parkrun global movement

• Supporting the organisation’s data incident and personal data breach response processes, including assessing notification requirements where relevant 

• Acting as a key contact point for supervisory authorities, including the UK Information Commissioner’s Officer (ICO), and supporting responses to regulatory enquiries where required

• Developing and delivering data protection training and guidance to teams across the global organisation

• Supporting the Global Head of Legal and Governance in driving the development and continuous improvement of the Legal and Governance function at parkrun

Essential experience requirements:

• Significant professional experience in data protection, privacy compliance or information governance roles (typically at least 5 years’ experience)

• Strong working knowledge of UK GDPR, the Data Protection Act 2018 and core data protection principles

• Experience developing, implementing and maintaining practical data protection policies, procedures and governance frameworks

• Experience working collaboratively with teams across an organisation to embed good data protection practices and support compliant decision-making

• Demonstrated ability to communicate complex data protection principles clearly and effectively to a wide range of audiences, including senior stakeholders and non-specialists

• Experience designing and delivering data protection training and guidance, and supporting teams to understand and apply data protection requirements in their day-to-day work

• Experience advising on Data Protection Impact Assessments (DPIAs), data incidents and privacy risk management

• Experience maintaining key compliance documentation such as Records of Processing Activities (ROPA) and supporting organisational data protection compliance

• Ability to work independently, manage completing priorities and provide pragmatic, solution-focused advice in a dynamic organisation

• Excellent interpersonal and communication skills, with the ability to build trusted relationships and confidence with colleagues and senior stakeholders

Desirable experience requirements:

• Experience working in the charity, not-for-profit or sport sectors

• Experience working in a global organisation or advising on cross-border data protection matters, including international data transfers

• Experience developing training and guidance to embed good data protection practices across an organisation

• Experience working with regulators, supervisory authorities or external advisors on data protection matters

• Experience developing practical tools, templates and guidance to help teams apply data protection requirements in their work

Professional certification requirements:

• A recognised legal and/or data protection qualification, such as CIPP/E, CIPM or equivalent, is desirable but not essential

Our values:

Family

We act with humility and always put the family first.

We’re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There’s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes.

Bravery

We are brave, bold, and creative.

We’re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We’re not afraid to question, innovate and be different.

Fairness

We act with kindness, compassion, and fairness.

We’re kind, caring, compassionate and empathetic. We assume others mean well. We’re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity.

Authenticity

We are honest, authentic, and accountable.

Trustworthiness, honesty and integrity are foundational to our family. We’re honest about what we know and what we don’t know. We hold each other to account. We communicate with transparency and empathy,  acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration.

Recognition

We recognise and respect each other.

We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family

General information:

The post holder will be required to comply with all policies and procedures issued by parkrun Ltd.

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change.

parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds.

At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check.