Client database manager jobs

We’re looking for a confident, proactive, and highly organised Community Programme Coordinator to join the team, and be responsible for planning and coordinating activities, events, and other group offers here at the Likewise Community Hub, Kitchen, and Garden in Camden. 

Please note, we may decide to stop taking applications earlier than the 10th of April if we receive a high number of applicants. Please also ensure you read through the job pack attached before submitting your application.

About the Role:

Job Title: Community Programme Coordinator 

Salary: £29,000

Holiday: 28 days + bank holidays (increasing by 1 day per year of service)

Pension: 5% employer contribution

Hours: 37.5 hours per week, Full time

Based: At the Likewise Community Hub, Camden; Flexible; Minimum of 4 days in person, up to 1 day a week remote

About Us 

Likewise is an innovative social care and mental health charity working at the heart of the Camden community, supporting individuals experiencing loneliness, isolation and social exclusion. We provide a range of one-to-one and community offers, and our goal is to create spaces and places where people from all walks of life and with varying levels of need can find belonging, connection, and support navigating life.

At the Likewise Community Hub, we offer a programme of activities, events, and therapies that are free and open to all adults, but with a particular focus on those experiencing social isolation, loneliness, or marginalisation through mental ill health. We want to continue developing into a vibrant, thriving and inclusive wellbeing hub.

About You

Essential experience and skills would include:

- Planning, delivering, and coordinating projects, activities, or events with multiple stakeholders

- Using Microsoft Office, with strong knowledge of Outlook, Excel, and Forms in particular, and being comfortable learning new systems

- Supporting or coordinating volunteers and/or placement students

- Attention to detail, organisational skills, and the ability to manage competing priorities and administrative tasks

- Building relationships and engaging with community members, volunteers, or service users

- Working with people who may have varying support needs, including mental health challenges

- Responding thoughtfully to, or managing challenging situations and conflict while maintaining appropriate boundaries

- Building positive relationships with external partners, communicating with care while representing the needs and values of the organisation

It would also be great if you had...:

- Experience working in the charity, community, or health and social care sector

- Experience in supporting and implementing project reporting, monitoring, or evaluation tools

- Some familiarity with housing, social care, or welfare systems, or experience in supporting people to navigate these            

- Experience designing and distributing promotional materials, or using tools such as Canva, MailChimp, etc

- Familiarity or knowledge of adult safeguarding, duty of care, and GDPR principles                    

- Experience using project coordination tools, databases, and/or CRM systems

- Some familiarity with the local area or experience working in the Borough of Camden                                                                 

How to Apply

More information about this role and how to apply can be found in the Job Information Pack attached below. Please read through it before you apply. The deadline for submitting your application form, CV, and your supporting statement with the answers to your written application (see information pack for guiding questions) is 9 am on the 10th of April, 2026. 

Please do not include your name or any other personal characteristics on your CV or supporting statement. This helps us to look at applications anonymously.

For any questions or enquiries related to our recruitment process

View our job information pack for details on how to contact us.

Purpose of the Job

Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.

To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).

Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.

Key Responsibilities

Supervisory, clinical and line management

· Supervise and line manage a team of mental health professionals and/or trainees based in schools.

· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.

· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.

· Provide high-quality case-management support to your team

· Audit cases for quality and safeguarding purposes.

· Be the Duty Manager on a shared rota basis (up to 2 days per week).

· Assess and monitor risk and draw up appropriate risk management plans.  Develop your team to understand and manage appropriate levels of risk.

· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.

· Supporting building on the existing programme and expanding the service into new schools using learning so far.

· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.

· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).

· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.

· Support staff to deliver tailored, appropriate services to a diverse range of children and families.

· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.

· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.

· Meet the requirements of your own professional body.

Delivery to School-aged Children and Young People and families

· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.

· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. 

· Work in partnership with families to provide culturally appropriate psychological interventions.

· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).

· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.

· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.

Person specification

Qualifications (Essential)

· Appropriately qualified and registered professional e.g.  EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience. 

· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.

· Registration with BPS or BABCP or equivalent.

Qualifications (desired)

· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.

· CBT/CYP IAPT qualification or similar

Experience

· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional

· At least one year’s experience of supervising and case-managing practitioners

· Some line management experience

· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children

· A range of therapeutic skills and experience

· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.  

Knowledge/Skills

· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting

· Ability to line manage and supervise staff delivering mental health support within schools

· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.

· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems 

· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.

· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.

· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.

· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.

· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.

· Well-developed IT skills and experience working with clinical databases such as IAPTUS.

· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.

· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.

Skills, Attributes & Qualities

· A passion for supervising, supporting and developing staff.

· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.

· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.

· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.

· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults. 

Post is subject to an enhanced DBS check

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re expanding our service and looking for new administrator to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Administrator

Location: Reading with hybrid working arrangements.

Contract: Permanent full time 37 hours per week. Part time opportunities will also be considered at a minimum of 15 hours per week over at least 2 days.

Salary range: Full time salary range £24,243 to £26,855 per annum. Part time opportunities on a pro-rata basis of this range.

About the role:

As the BB4K Administrator you will provide essential administrative support to the BB4K team and service we deliver. This includes:

· database administration

· planning and managing the service delivery diary

· ordering resources and stock for service delivery

· general administrative tasks

· responding to initial enquires

· arranging meetings and taking minutes 

About you:

As a successful BB4K Administrator, you will have experience of providing administrative support in a busy environment, with accurate attention to detail. With excellent interpersonal skills, you’ll work collaboratively with a positive and flexible approach. You’ll be organised, able to meet deadlines and confident collating and recording accurate information. You’ll be efficient working with data to identify and present key points and produce clear, informative reports.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. Please also visit our website for contact details for an informal chat about the role.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Tuesday 07 April 2026          

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.

Other roles you may have experience of could include: Admin Assistant, Administrator, Admin Support, Customer Admin Support, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

To make this vision a reality, we have a focused communications strategy to ensure the charity has the brand, reach and impact it needs to connect with unrepresented court users and engage supporters.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for communications, then we’re keen to hear from you.

We’re looking for a Communications Manager to join our team for maternity cover. You’ll be stewarding our 25th anniversary communications plan and helping us to connect with our stakeholders, especially with those in the legal sector. As well as overseeing our website and social media, you’ll be supporting the service team in connecting with volunteers and clients and supporting the fundraising team in engaging donors.

The role

The Communications Manager role is a cross-organisation role, and you’ll be supported by the CEO and the Head of Fundraising. You’ll also be able to build on the firm foundations we already have in place, with plans agreed for our 25th year.

We’re open to applications from communications professionals who want to work hybrid from the Royal Courts of Justice in London or want to work from home.

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 09 April 2026

Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action. 

Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement. 

You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market. 

This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery. 

Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you. 

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.

Timeframes 

Closing date for applications: Midnight 24th March

Virtual interviews – Tuesday 1st or Wednesday 2nd April 

Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.

Living Well Health and Wellbeing Coordinator Role:

Referrals and assessment

• Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager.  These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
• Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
• Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
• Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
• Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits

Action planning and support provision

• Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
• Connect individuals to support services catered to their needs at both Age UK Merton and external partners
• Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
• Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
• Receive and respond to enquiries related to the programme by phone, in person and by e-mail
• Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.

General

• Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
• Engage in exporting personal monthly KPIs as required by the Living Well Manager
• Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
• Create two Case Studies quarterly, reflecting on successful outcomes for clients
• Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
• Understand the process for raising safeguarding concerns and the route of accountability
• Comply at all times with the policies and procedures of Age UK Merton 
• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
• Attend staff meetings, personal supervision and appraisal meetings
• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
• Act as a representative of the values, beliefs and principles of AUKM at all times
• Undertake any other duties that are requested and commensurate with the grade and remit of the post

Personal Independence Coordinator (PIC) Service Manager

 Salary £40,560 Full Time 35 hours per week

Do you want a senior role that makes a positive difference in people’s lives?

Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.

The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector

Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:

· Excellent leadership, service management and communication and communication skills

· Ability to collaborate effectively with internal and external partners and stakeholders

· Proven ability to deliver innovative, high-quality services

· Self-motivated and able to work flexibly, whilst maintaining good work/life balance

Closing date for applications: 31st March 2026

Interview Dates: 8th April 2026

Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.

As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.

You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.

The ideal candidate

• Experience working with people affected by homelessness or multiple disadvantage.
• Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
•  Understanding of housing pathways, rough sleeping processes, and local connection rules.
• Ability to remain calm and boundaried in challenging or fast-paced environments.
• Strong communication skills and the ability to build trust quickly.
• Good organisational skills and confidence using IT systems and databases.

Desirable

• Experience in a day centre, drop-in, or similar frontline setting.
• Knowledge of local authority homelessness duties and processes.
• Experience supporting reconnection or working across borough boundaries.
• Lived experience of homelessness or working alongside peer-led approaches.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Salary: £37,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 29 March 2026.

Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.

Job Information 

You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.

With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.

Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.

To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.

Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.

More information is available in the candidate information pack, which is available on our website to download.

Salary: £40,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 29 March 2026.

Interview dates: Monday 13 April 2026, interviews will take place online via MS Teams. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

Hospice UK is recruiting a Senior Corporate Development Executive to support and grow our commercial partnerships portfolio, working closely with the Corporate Development Manager and Corporate Development Executive.

This role will help to build relationships with over 80 businesses across all industries including healthcare, finance, insurance, digital, sustainability and more, generating more than £420k each year to support Hospice UK’s work.

The role

You will support all aspects of Hospice UK’s commercial partnership activity, helping to build, steward and develop long‑term relationships with corporate partners, who want to collaborate with hospices. This includes working directly with organisations to secure sponsorship, exhibition space and partnership opportunities. Personalised communications will help move businesses from one‑off activity to longer‑term strategic partnerships.

A key part of the role involves conferences and events. You’ll help secure exhibitors and sponsors for our annual National Conference (1,000+ attendees) and our one‑day conferences, supporting activity from launch through to delivery, including marketing materials, pipeline management, proactive sales and administration.

You’ll also support the Hospice UK Jobs Board, an income‑generating platform promoting careers in hospice and end of life care, contributing to sales and marketing activity, managing job postings and supporting performance analysis and development.

About you

You’ll have strong experience in sales (from the third, private or public sector) and be confident building relationships with a wide range of stakeholders, including senior corporate contacts.

You will bring:

• Excellent organisational and time management skills, with the ability to manage multiple priorities
• Well‑developed people skills and the ability to work collaboratively across teams
• A self‑motivated, self‑sufficient approach to managing your workload
• Strong attention to detail and experience managing multi‑workstream projects

You’ll be comfortable conducting market research, assessing opportunities and value propositions, and identifying solutions to keep projects moving. You’ll also bring an approach aligned to our values: collaborative, compassionate, inclusive and innovative.

More information is available in the candidate information pack, which is available on our website to download.

Grants and Welfare Services Administrator (known internally as Support Services Coordinator)

Location: Hybrid Working (Home and Office in Redditch); Minimum one day per week in the office

Employment Type: Part-Time; 20 hours per week (Monday to Friday); FTE 35 hours)

Salary: £28,000 to £30,000 pro-rata (depending on experience)

Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to Nurses and Midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no Nurse or Midwife faces tough times alone.

The Role

To provide efficient and holistic support across Cavell. This role will support various services across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries and coaching clients.

Person Profile

This role would suit someone who is organised and is adept at following processes and procedures and understands the importance of accuracy and attention to detail. The ideal candidate will have a friendly, positive and nonjudgemental attitude and will be professional, empathetic and have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability.

Main Responsibilities

Please note, this role will require the successful candidate to review information which may contain distressing or triggering themes, including domestic abuse, homelessness, violence or mental health concerns. Looking after ourselves is important at Cavell and staff can access support through peer-peer supervision, Line Manager support and access to an Employee Assistance Program.

Support Team Administrative Support

Providing administration support to the Support Team, including but not limited to:

• Review applications and accurately record key information onto the CRM system (Salesforce).
• Accurately input, update and maintain records and case data in Cavell’s CRM (Salesforce) and related systems.
• Assist with correspondence and follow-up communications to applicants and beneficiaries.
• Answer telephone calls from prospective and existing applicants.
• Liaise with individuals over the telephone and in writing.
• Reporting requirements, as necessary.
• Other duties as delegated to the post holder in support of the delivery of the service.

Wellbeing Conversations Coordination

Providing administration support to the Wellbeing Conversation Team, including but not limited to:

• Answer initial telephone and email queries about the wellbeing conversations service.
• Send follow-up booking emails to clients.
• Maintain client data within the CRM, ensuring accurate records.
• Assist with the production and distribution of materials relating to the wellbeing conversations service.
• Other duties as delegated to the post holder in support of the delivery of the service.

Person Specification

Skills, Knowledge and Experience

Essential:

• Educated to GCSE level or equivalent with good standards of literacy and numeracy.
• Excellent computer skills and proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Experience of working with CRM systems or databases.
• An understanding and working knowledge of confidentiality and data protection issues.
• Excellent attention to detail and ability to maintain accuracy when recording information, data entry and record keeping.
• Strong organisational and time management skills with ability to prioritise effectively.
• Excellent communication skills over the telephone and in writing.
• Emotionally resilient and able to seek support from colleagues when experiencing an issue.
• Ability to handle confidential information sensitively and appropriately.
• Ability to work with minimal supervision, use own initiative and make decisions in line with policies and procedures.

Desirable:

• Experience of working within a grant-giving charity or healthcare-related organisation.
• Experience in handling information which may contain sensitive or distressing themes such as domestic abuse, homelessness, violence or mental health concerns.
• Experience of advising vulnerable individuals, who may be in distress.
• Experience of using Salesforce (CRM).
• Understanding of health and social care issues.
• Experience of running reports and accurate recording of information generated from CRM.

Benefits:

• A flexible, supportive working culture.
• 30 days of annual leave (pro-rata), including bank holidays.
• Up to an 8% employer pension contribution.
• Access to an employer assistance program.
• Enhanced sick pay (after probation).
• Enhanced family leave policies.

Application Process:

• Please click on the 'Apply' button to download the full job pack.
• Submit your CV of no more than two pages and your one page Covering Letter outlining why you feel you are suitable for the role by 12pm on Friday, 17th of April.

Your Cover Letter should include:

• Your notice period.
• Your preferred working hours.
• Why you are interested in working for Cavell.
• Your relevant administrative experience.

For candidates who are shortlisted for interview, interviews will be held week commencing 27th of April. 

Job description

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·      Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth