Communication manager jobs in Charing cross, greater london

We are currently looking for a Executive Office Assistant to join our Executive Office team on a full time permanent contract.

The Executive Office Assistant provides high-level, proactive administrative support to the Chief Executive Officer and the wider Executive Leadership Team (ELT). Operating at the heart of the Southbank Centre, this role requires exceptional discretion, sophisticated communication skills, and the ability to navigate a complex, high-profile environment with professional poise.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Key Responsibilities

• In close collaboration with the Head of the CEO’s Office, provide diary management for the CEO, ensuring time is prioritised effectively against organisational objectives. 
• In collaboration with the EA to the COO and Board, provide administrative and scheduling assistance to the Chief Operating Officer, Finance Director, and the Board of Governors as required and directed. 
• Coordinate comprehensive end-to-end travel arrangements for the CEO and COO. This includes the preparation of itineraries, visa applications, and the collation of detailed briefing documents and meeting agendas. 
• Act as the primary point of contact for the Executive Office; meet and greet visitors with professionalism and manage catering requirements. 
• Assist in the delivery of internal and external Executive Office events, managing venue protocols, catering, technical production, and on-site logistics.

Skills & Experience

• Highly organised, with the ability to create and maintain effective administrative procedures and systems. 
• Is a team worker and is able to communicate effectively and establish good working relationships with people at all levels, and is confident when dealing with challenging and sometimes conflicting priorities. 
• Demonstrable interpersonal skills, including tact and diplomacy. 
• Takes a problem-solving approach and uses their initiative to make things happen. 
• Proactive, motivated and able to be flexible and responsive to different situations and contexts.

Head of Data and Insight

Location: London (currently Old Street, moving to King's Cross in 2027). Minimum 2 days based in the office.

Salary: £70,902 - £82,719 per annum depending on experience

Contract: Permanent, full-time (37.5 hours per week)

Pioneer a new role and build a brand-new Data and Insight function at Moorfields Eye Charity, transforming how this world-class health organisation uses evidence, insight and innovation to maximise impact at a pivotal moment of growth.

About Moorfields Eye Charity

Moorfields Eye Charity is dedicated to advancing eye health and transforming lives through world-class research, innovation and patient care. Working in partnership with Moorfields Eye Hospital NHS Foundation Trust and the UCL Institute of Ophthalmology, the charity funds pioneering research, supports life-changing services and helps shape the future of eye health.

As the charity continues to grow, it is investing significantly in its data and insight capability to become a truly evidence-led organisation. This newly created role offers an exciting opportunity to lead that transformation and ensure data drives decision-making, performance and impact across the charity.

The role

Reporting to the Deputy Chief Executive and being an active member of the Management Group, the Head of Data and Insight will provide strategic leadership for data, insight and performance across the organisation.

You will develop and deliver the charity's data strategy, improve reporting and system integration, and build a culture where data informs decision-making across fundraising, grant-making, finance and wider organisational activity. Leading a small but influential team, you will work closely with colleagues across the charity to improve data quality, governance and reporting, while exploring opportunities to utilise AI and emerging technologies.

Key responsibilities

• Develop and deliver the charity's data and insight strategy.

• Lead and develop the Data and Insight function.

• Oversee data governance, quality, security and GDPR compliance.

• Optimise and integrate key systems including ThankQ, Flexigrant, finance systems and Mailchimp.

• Develop reporting frameworks, dashboards and performance measures.

• Lead on data integration, automation and process improvement.

• Provide expert insight and advice to senior leaders and Board committees.

About you

You are an experienced data leader with strong technical expertise and a track record of using data and insight to improve organisational performance, combined with confidence in communicating, engaging and influencing the wider organisation’s team and key stakeholders on the importance of data and insight.

You will have:

• Experience leading data, insight or business intelligence functions.

• A track record of developing data strategies and embedding a data-led culture.

• Strong knowledge of data governance, GDPR and reporting best practice.

• Experience of CRM and business systems integration.

• Excellent analytical, communication and stakeholder management skills.

• The ability to translate complex data into clear, actionable insight.

How to apply - For a full candidate pack and details, contact Faye Marshall at Harris Hill via the apply button.

Closing date: 9am, Monday 13 July 2026

Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

Our three hospital charities fundraise so that Guy’s and St Thomas’ NHS Foundation Trust can go above and beyond for their patients. The Social Media Officer focuses on delivering engaging and effective day-to-day social media activity across the Foundation’s charity brands. The role supports the Social Media Manager in executing the social media strategy by managing content calendars, creating static and video content, and overseeing daily posting and community management. The Social Media Officer ensures consistent, high-quality output that connects with audiences, supports awareness and fundraising goals, and reflects brand voice across multiple platforms. The role also involves monitoring trends, contributing ideas for content, and collaborating with colleagues and partners to ensure social media activity aligns with wider organisational objectives. 

In addition, the Social Media Officer role has a strong operational and data-driven focus, involving the use of analytics to track performance and inform improvements through regular reporting. The role is responsible for administration tasks such as managing accounts, supporting paid social processes, and analysing donation and engagement data. The Social Media Officer also provides hands-on support during events, ensuring live social media coverage when needed, including outside regular hours where necessary. 

Key Responsibilities

• Support the Social Media Manager to deliver an exceptional experience for our audiences across our social media channels. 
• Manage day-to-day organic social media activity across 3 charity brands, including the creation of basic static and video content and daily community management. 
• Manage the social media content calendar, including brainstorming meetings and identifying key awareness days, to ensure that we’re posting regular, highly engaging content. 
• Use social media analytics to embed regular reporting through weekly and monthly updates.
• With the support of the Social Media Manager, develop organic social content to support strategic and fundraising goals. 
• Work with a wide variety of colleagues from different areas of the charity and our partners to ensure social media supports their objectives. 
• Manage day-to-day administration of social accounts, including data, paid social invoices, donation reports and basic analytics. 
• Provide social media support on the day during our fundraising events, including at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

 Skills, abilities, and attributes: 

• Excellent editorial and copy writing skills with a knowledge of plain English communications and strong attention to detail. 
• Motivated by results and comfortable in a data-driven environment. 
• Comfortable working with stakeholders of all levels of the organisation and building collaborative relationships. 
• Ability to stay updated on social media news and trends, emerging platforms and best practices. 
• A creative and enthusiastic approach to social media based on experience of what works well on various platforms and a willingness to encourage new ideas and approaches. 
• Demonstrable willingness to test and experiment, with a strong appetite for developing skills and knowledge. 
• Delivery-minded – willing to get stuck in and work at pace. 
• Collaborative – able to build rapport with stakeholders and contribute to collective effort. 
• A commitment to our DEI principles and putting them into practice throughout our work.

Knowledge, experience, and qualifications: 

• Experience running and managing a busy content calendar, including brainstorming meetings.
• Experience creating static and video content for social media channels including Facebook, Twitter and Instagram. 
• Experience working with different teams to create content which meets different goals. 
• Experience of community management, engaging with supporters to make them feel appreciated and representing the brand online. 
• Experience of using social media scheduling tools such as Sprout Social or Hootsuite to manage content. 
• Experience writing in different tones of voice is key; ideally working across multiple brands at the same time. 
• Experience in using data to make informed decisions, ideally with experience of using social media and Google Analytics. 

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

As EA to the Chief Operating Officer (COO), this role has a primary focus in providing comprehensive administrative support to the COO, in collaboration with the wider Directors’ office team and the COO’s direct reports.

They will be responsible for delivery of smart and strategic diary management for the COO and handling administrative tasks on the COO’s behalf. This role will provide varying levels of support for the Finance & Audit Committee, NT Food & Drink Board, Enterprises Board, and the Financial Planning Group. This will be done in close collaboration with the key contacts (internal and external), including, where appropriate, acting as central point for preparation of related papers, meeting scheduling; comprehensive minute-taking may also be required.

A key organisational focus over the next year will be delivery of substantive capital and improvement works. The EA will play a central and strategic role in the organisation and oversight of the related administrative complexities.

In addition to having primary responsibility to the COO, this role will provide administrative support to the Legal team, including invoice and expenses management, and diary co-ordination where required.

The successful candidate will have the following: 

• Considerable experience in an EA / PA or senior-level equivalent administrative capacity within an Executive environment (business or charity sector)
• Exceptional administrative and organisational skills, with a focus on complex and strategic diary management
• Excellent communication (in all mediums), interpersonal, and organisational skills, including building and maintaining key relationships in a senior space
• Proven experience in safeguarding sensitive and confidential information accordingly, with a core understanding of prioritisation
• Experience in formal minuting and report drafting

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Thursday 23rd July 2026 at 12 noon.

National Helpline independent Stalking Advocate 

Location:  Hybrid (40% London Office based) 

Hours: Full time - 35 hours per week 

Type of contract: Permanent 

Start date: ASAP 

Salary: £30,737.70

Reports to: National Services Practice and Development Manager

ABOUT SUZY LAMPLUGH TRUST: 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives.

Role Overview: 

This is a blended role combining responsibilities across the National Stalking Helpline (0.6 FTE) and the National Advocacy Service (0.4 FTE).
The postholder will deliver high-quality, trauma-informed support across the full victim journey from first contact and immediate risk assessment through to ongoing advocacy and multi-agency casework.
The role ensures a seamless service for victims, supporting individuals at all risk levels through:

• Immediate advice, triage, and safety planning via the helpline
• Ongoing advocacy, case management, and support navigating the criminal justice system

This model strengthens continuity of care and ensures consistent, victim-centred support across services.

DUTIES AND RESPONSIBILITIES: National Advocate (.4) National Helpline (.6) 

• Provide advice, guidance, emotional support, safety planning, and risk assessment to individuals contacting the National Stalking Helpline. 

• Answer incoming calls to the helpline and manage contacts in line with service standards. 

• Helpline duties day/week/FTE with flexibility to meet demand/need 

• Provide tailored advocacy support, advice, and guidance to victims living including emotional support, risk assessment, and safety planning. 

• Using the SASH, conduct follow on risk assessments to inform ongoing safety planning 

• Develop and maintain individualised advocacy plans for each client. 

• Support clients to navigate the Criminal Justice System (CJS), civil and family courts. 

• Liaise with other professionals and agencies, such as housing, health, social care, and law enforcement, to ensure coordinated support. 

• Proactively research and build strong working relationships with support services and share best practice 

• Advise and advocate on behalf of victims when their rights under the Victims’ Code are not being met. 

• Undertake ISA accreditation (training provided if not already achieved). 

• Apply cyberstalking knowledge and seek cyber technical support on complex cases. 

• Manage a caseload of up to advocacy 12 clients 

• Ensure prompt case closure when advocacy needs end, victims withdraw consent, or contact attempts fail. 

• Monitor and respond to the helpline email Live chat, inbox and voicemail messages in a timely and professional manner. 

• Respond to contacts from victims, friends, family members, and professionals seeking support or information. 

• Make safeguarding referrals and maintain compliance with safeguarding policies. 

• Conduct surveys and feedback to assess service impact. 

• Maintain accurate, timely, and confidential case records in line with organisational standards. 

• Deliver one-off advocacy interventions where appropriate. 

Special requirements 

• This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months). 

What we offer:

• Hybrid Working: With a minimum of 40% office-based work
• Generous Leave Package: 28 days annual leave (pro-rate for part-time) increasing with length of service, plus public holidays
• Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
• Pension Contribution: 5% employer contribution
• Health & Wellbeing App: Access to counselling, advice, and discounts
• Occupational Sick Pay: increasing with service

How to apply:

Suzy Lamplugh Trust is dedicated to equality and inclusivity.  Please apply by submitting your CV and a cover letter detailing how your skills experience align with the job requirements.  Applications without a cover letter will not be considered.

Purpose of the post

The Associate Director of Finance is a senior leadership role, responsible for ensuring the charity’s financial health through sound management of its day-to-day financial operations, strong internal controls, and regulatory compliance. This post exists to provide leadership to the team, oversee treasury management, payment processing, payroll, and audit functions, and continuously improve financial processes and systems to support the charity’s long-term sustainability and mission.

With overall responsibility for the Finance and Funding Team, reporting to the Chief Operating Officer, the role ensures that the organisation’s financial framework is robust, supporting effective decision-making and delivering transparent, accurate financial reporting. The post-holder will also play a key role in revitalising the internal audit framework, ensuring the charity maintains high standards of accountability, and is prepared for future growth.

Main responsibilities

Financial Operations and Treasury Management:

• Oversee the day-to-day accounting operations, ensuring effective controls and timely processing of transactions.

• Manage the charity’s treasury function, including cash flow forecasting and management of HDR UK’s bank accounts.

• Oversee maintenance of the accounting system, ensuring it supports effective financial reporting and compliance.

• Review and approve weekly payment runs and monthly payroll.

• As the organisation’s Finance lead, provide advice and guidance to the Senior Leadership Team regarding HDR UK’s financial position, controls and processes, and strategic direction.

Financial Reporting and Compliance:

• Lead the preparation of the charity’s annual accounts, ensuring they meet statutory reporting requirements and deadlines.

• Manage relationships with external auditors and coordinate the audit process.

• Ensure compliance with reporting requirements to regulators and other authorities (including HMRC, Charity Commission, The Pension Regulator, ONS)

Quarterly Forecasting and Budgeting:

• Work closely with the Financial Planning & Analysis Manager on quarterly forecasting and the annual budgeting process.

• Ensure alignment between financial operations and the charity’s broader strategic goals.

• Support the production of monthly management accounts.

• Work with the Associate Director of People to carry out the annual salary review, making recommendations founded on economic analysis and impacts on budget to SLT and the Remuneration Committee.

Process Improvement and Systems Management:

• Drive continuous improvement of internal financial processes, ensuring they are fit for purpose and scalable.

• Oversee and refresh HDR UK’s internal audit framework, ensuring the charity maintains strong internal controls.

• Implement and monitor key financial controls to safeguard the charity's assets, including management of the fixed asset register and ownership of HDR UK’s insurance policies.

Team Leadership:

• Directly manage the Finance Manager, Financial Planning & Analysis Manager, Senior Finance Business Partner and Finance Business Partner, providing mentorship and development opportunities.

• Lead and develop HDR UK’s Finance & Funding team, fostering a high-performance culture focused on continuous improvement, collaboration, and professional growth.

Governance and risk management:

• Support the development and implementation of financial policies, risk management strategies, and internal controls to maintain robust financial governance.

• Management of the delegated authority framework to increase efficiency in the approvals process while maintaining accountability.

• Attend and actively contribute to meetings of Senior Leadership Team, Board and relevant sub-committees such as Audit & Risk.

Stakeholder management:

• Build and maintain strong relationships with operational and finance teams within HDR UK’s wider community and network of university partners, ensuring transparent and effective communication and collaboration.

Experience

Required:

• Proven experience in a senior finance leadership role within the UK charity sector with a robust understanding of the Charities Statement of Recommended Practice.

• Proven track record of managing and leading financial operations, including treasury management, audit oversight, and financial reporting.

• Experience in developing and improving internal financial controls.

• Previous experience managing and developing high-performing finance teams.

• Experience working with multiple stakeholders, including senior leadership, external auditors, and operational teams.

Desirable:

• Demonstrated experience in reviewing and approving payroll, payment runs, and managing complex financial transactions.

• Experience in developing and improving internal audit frameworks.

• Experience working on quarterly forecasting, annual budgeting processes, and the production of management accounts.

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s Key Relationships programme raises around £15–16 million each year from major donors, trusts, foundations and legacies, playing a vital role in funding the organisation’s campaigning work.

We are looking for a talented relationship fundraiser to manage a portfolio of major donors and prospects, building authentic relationships that inspire significant philanthropic support for some of the world’s most urgent environmental challenges.

This is an exceptional opportunity to join one of the charity sector’s most successful major gifts programmes. Working closely with the Deputy Head of Major Gifts, you will take ownership of a portfolio of committed supporters, developing tailored cultivation strategies, making significant asks and delivering exceptional stewardship.

Much of your portfolio will comprise existing donors with considerable potential for growth, while you’ll also bring new supporters into the pipeline through thoughtful prospecting and relationship building. You’ll create meaningful opportunities for donors to connect with Greenpeace’s work, whether through one-to-one meetings, campaign briefings, events or bespoke engagement experiences that reflect their individual interests and motivations.

You’ll join a highly collaborative fundraising team with dedicated Events & Operations support, prospect research resource and strong internal relationships across the organisation. This is an opportunity to develop your major gifts expertise, take ownership of high-value relationships and play a visible role in the continued growth of Greenpeace UK’s philanthropic fundraising.

As Major Gifts Officer, you will:

• Manage a portfolio of major donors and prospects, building trusted relationships that maximise long-term philanthropic support
• Develop and deliver tailored cultivation, solicitation and stewardship strategies for each supporter, taking responsibility for the full donor journey
• Identify new prospects, secure meetings and create bespoke engagement plans that build a strong pipeline of future supporters
• Make compelling asks through face-to-face meetings, telephone conversations and written proposals, securing significant gifts for Greenpeace UK’s priorities
• Create meaningful opportunities for donors to engage with Greenpeace’s campaigning work through events, briefings, visits and other bespoke experiences
• Work closely with colleagues across fundraising, campaigns and communications to develop inspiring donor propositions and stewardship
• Manage your portfolio using donor insight, research and pipeline planning, ensuring accurate CRM records and contributing towards ambitious income targets
• Play an active role within the Major Gifts team, sharing intelligence, supporting colleagues and contributing to the continued success of the programme

Essential skills and experience:

• Experience identifying, cultivating and securing significant gifts from HNWIs or experience of personally securing high value income through developing relationships with individuals, for example strategic corporate partnerships or relevant out-of-sector experience.
• Experience managing a portfolio of donors, clients, accounts or comparable external relationships, developing tailored engagement strategies that build long-term relationships
• Excellent written and verbal communication skills, with the ability to develop compelling proposals, pitches and donor communications, and build credibility with senior stakeholders
• Strong organisational skills, with the ability to manage multiple relationships simultaneously, prioritise competing demands, maintain accurate records and deliver against income or commercial targets
• A warm, authentic and emotionally intelligent relationship-builder, able to adapt your approach to different audiences and create meaningful engagement opportunities
• Confident representing an organisation professionally at meetings, events and other external engagements
• A collaborative approach, sound judgement and genuine commitment to Greenpeace UK’s values and mission

Desirable, but not essential:

• Substantial major donor fundraising (full cycle) experience
• Experience securing high 5-figure or 6-figure+ gifts or comparable high-value income
• Experience of capital campaigns or other strategic relationship fundraising

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions (click on 'Apply' to view these). 

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Drop-In Service in Hillingdon.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support. You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The successful candidate will have demonstrable experience working with individuals affected by mental health and dual-diagnosis issues, with strong knowledge of a wide range of mental health conditions, effective communication approaches, and the ability to provide support with dignity and respect. They will understand relevant Mental Health legislation, the principles of recovery, and a variety of recovery approaches. The role requires the ability to work both independently and as part of a team, support the induction of new staff and volunteers, and work collaboratively with statutory services. The candidate will bring experience in planning and delivering added-value initiatives, alongside excellent communication, partnership-building, risk-assessment, and case-management skills. Strong organisational, IT, literacy, and numeracy abilities are essential, as is knowledge of local recovery tools, wellbeing services, and safeguarding practices.

When will I be working?

39 hours per week, including weekends and bank holidays.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Southwark Mental Health Service.

Sounds great, what will I be doing?

In this rewarding role, you will work closely with service users to deliver person-centred, strengths-based support that promotes recovery, independence, and wellbeing. You will engage individuals in comprehensive assessments, support planning, and safety planning, ensuring that all plans are user-led and tailored to their unique needs, aspirations, and goals. Working collaboratively with the Service Manager/Team Manager, you will assess referrals and develop, review, and monitor support, safety, and move-on plans. You will build strong partnerships with external agencies, families, carers, and other key supporters to ensure coordinated and effective support. The role also involves helping service users access healthcare, education, training, employment, and other opportunities that support their recovery journey, while encouraging participation in social and skills-development activities that promote inclusion and confidence. As part of a flexible and supportive team, you will contribute to maintaining a safe, welcoming environment, oversee health and safety requirements, support tenancy sustainment including occupancy agreements and rent payments, and provide information and signposting to carers so they can access the support available to them.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for a confident and proactive individual with excellent communication, influencing, and relationship-building skills. You will be able to work collaboratively with colleagues, stakeholders, and partner organisations, using your strong interpersonal and negotiation skills to build trust, foster positive partnerships, and achieve the best outcomes for service users. You will demonstrate a professional and ethical approach at all times, acting with integrity and gaining the confidence and respect of those you work with. Strong IT and digital skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook. You will be comfortable producing reports and written documentation, maintaining accurate records and databases, analysing information, creating presentations, and managing professional communications. The ability to support the ongoing development and maintenance of service and contract-related databases, working alongside IT colleagues where required, will also be important in ensuring efficient and effective service delivery.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Vacancies: We are hiring for x2 vacancies

Contract: Fixed Term Contract – 9 September 2026 to 29 January 2027

Salary: £31,354 per annum

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period) 

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES (minimum 2 days per week) alongside homeworking

About the role

As Project Assistant in the Volunteering Team, you will play a proactive role in supporting the recruitment and management of Crisis at Christmas volunteers. This is a great entry-level opportunity to be part of a collaborative and supportive team making a real difference. Acting as the first point of contact for all volunteer enquiries, you will ensure an equitable and inclusive experience for every applicant by processing volunteer applications and confidential data with care and diligence, and by conducting essential safety checks to make sure our volunteers are suitable.

We’re looking for someone who brings bold ideas and a positive attitude, is comfortable working with people from all backgrounds, and wants to help create an impactful volunteering experience. When our project goes live, you’ll also play a key role in running our friendly volunteer helpline—helping people feel supported and ready to make a difference.

About you

To be successful in this role you will have…

• Experience of customer service and be comfortable answering high volumes of volunteer enquiries on the phone and via email in a professional and friendly manner
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences. 
• Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines.
• A positive and proactive mindset, coupled with a strong willingness to contribute and support the success of the project. 

You may have experience in a busy customer service or call centre environment or experience in events or working on busy projects. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date:  Sunday 26th July at 23:59

Interview process: The interview will consist of a competency-based interview + written task.

Interview date and location: Interviews will be held in person at our Canning Town Warehouse on Tuesday 11th and Wednesday 12th August 2026

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We’re looking for an enthusiastic and passionate Head of Fundraising to play a significant role in the growth of Bags of Taste. 

This is an exciting opportunity for a motivated and proactive individual who is keen to make a tangible difference. The issues of health and well-being across the population and food insecurity are urgent and our work directly addresses these critical issues. 

You’ll be responsible for fundraising and delivering a plan to raise funds from a variety of sources - including trusts and foundations, digital fundraising and individual giving. You’ll work with our corporate and community fundraiser to raise income through corporate partnerships and community fundraising. We expect that trusts and foundations funding will form a large part of this role and this includes securing larger and multi year grants. 

Bags of Taste is a small and ambitious charity and you’ll be an integral part of our growth and be able to make this your own role. Working closely with our CEO and being part of the management team, you’ll be involved in organisation wide decision making and strategy. 

We’re looking for someone with a track record in fundraising and income generation within the charity sector, who shares our commitment to empowering local people and creating happier and healthier communities for life.

Key responsibilities

Whilst we appreciate that many fundraising skills can be transferable, we’re looking specifically for someone with charity fundraising experience for this role. 

Income generation

• Develop and implement a fundraising strategy to raise funds from a variety of sources(trusts and foundations,companies, individuals, digital fundraising, the community and events).
• Research funding opportunities and develop and approach a pipeline of prospects
• Implement systems across Bags of Taste to ensure all funding is maximised
• Achieve agreed income targets
• Prepare budgets and track income and forecasts
• Develop persuasive funding proposals,cases for support and reports
• Develop new funding or partnership opportunities through presentations, applications, pitches and proposals
• Create awareness of fundraising at Bags of Taste 
• Attend networking events  

Relationship Development and Stewardship 

• Build and maintain relationships with funders, partners, donors, trustees and key stakeholders
• Ensure excellent stewardship for all funders and donors in order to build strong, long term relationships. 

Management 

• Manage the Corporate and Community Fundraiser
• Manage any other fundraising team members if the team grows
• Manage and support any volunteers and work with external agencies/partners.

General 

• Maintain accurate records across all fundraising income streams including contact and relationship and financial data
• Ensure all activity complies with all fundraising regulations, GDPR and all relevant legal requirements 
• Prepare reports and data for the Board of Trustees/management team
• Support finance staff with preparation of the annual accounts and financial recording
• Monitor and manage fundraising risks
• Attend and support networking events or other events or fundraising activity as required to represent Bags of Taste, including occasional working outside of normal office hours, including some evenings or weekend

Person specification

Essential 

• A minimum of 3 years’ experience managing a number of fundraising streams in a charity
• Experience of successfully securing large/multi-year grants from trusts and foundations
• Track record of reaching income targets.
• Experience of developing fundraising strategies and plans 
• Experience of managing staff
• Exceptional interpersonal and presentation skills 
• Excellent written skills - you’ll need to be able to write compelling presentations, proposals, applications and reports
• Excellent relationship builder and ability to network, build, and nurture relationships with a wide variety of people
• Strong negotiation skills
• Excellent organisation and project management skills and ability to work to tight deadlines
• Proactive, self motivated and tenacious 
• Self starter with the ability to set your own workload
• Strong attention to detail 
• Strong IT skills including all word packages 
• Good knowledge of all social media channels including relationship building on Linked in 
• Good understanding of the relevant fundraising codes of practice and GDPR/data protection
• Passion for the work of Bags of Taste 
• Flexible and able to attend networking events/events occasionally out of work hours as part of the role.

Desirable

• A relevant professional qualification eg Institute of Fundraising Certificate or Diploma in Fundraising 
• Experience of charity communications
• Good understanding of CANVA and WordPress
• Good understanding and knowledge of food insecurity and health issues

We recommend you read the full job pack before applying. 

Why join Bags of Taste?

● You’ll be part of a small, ambitious organisation with a big vision and a strong sense of purpose. The issues around health inequalities and poor diets and the need for solutions are critical. There are lots of opportunities to raise funds. 

● This is a hugely flexible role in a supportive organisation.

About Bags of Taste

The work of Bags of Taste and the issues that we tackle are highly topical and relevant so there's lots of opportunities and scope to raise funds. Our vision that everyone should be able to access and cook good food has never been more important. 

We address dietary related health inequalities and food insecurity - both these issues have been exacerbated by the current cost of living crisis and public health challenges. There is recognition now that food banks are not a sustainable solution and Bags of Taste works across a number of high need communities enabling people to be happier, healthier and more resilient.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of the Role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Use of AI in your application

We recognise that AI is becoming part of everyday working life, and we're happy for candidates to use AI to improve the presentation of their application (for example, to improve clarity), but we want to hear your own ideas, experience and motivation.

Throughout our recruitment process, we're assessing your judgement, values and skills

During interviews and assessment activities, unless we tell you otherwise, you should not use AI to generate or assist with your responses.