Communication manager jobs in Edinburgh, scotland
The Role
We are looking for a Strategy Lead toplay a leading role in supporting the development of NDCS’s next organisational strategic plan, bringing together insight, ambition, and priorities into a clear long-term direction for the whole charity. You will provide the coordination, analysis, and facilitation needed to help shape a strategy that reflects the needs of deaf children and families and supports informed decision-making by senior leaders and Trustees.
What you'll do
- Help shape NDCS’s future by leading work to develop our next strategic plan with Trustees, senior leaders and colleagues from across the charity.
- Use insight to inform good decisions, bringing together data, external trends, policy developments and stakeholder feedback to shape clear priorities.
- Work collaboratively across NDCS, building shared understanding and creating opportunities for staff, families and stakeholders to help shape our direction.
- Support strong decision-making by preparing clear advice, practical recommendations and well-judged options for Trustees and senior leaders.
- Turn strategy into something practical and meaningful, helping to shape the outcomes, measures, risks and roadmap that will guide our work
What you'll need
- Adept at interpreting complex information, recognising patterns, and identifying opportunities to drive positive change for deaf children.
- Confident strategic thinking, able to shape plans, influence senior leaders, and turn big ideas into meaningful action.
- To be an engaging communicator who enjoys collaboration, values continual learning, and actively seeks feedback to enhance impact.
- Curiosity resilience, and passion about making a difference for deaf children and their families
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Are you an enthusiastic fundraiser who is looking for a rewarding role where you interact with generous supporters?
We're looking for a Community Fundraising Officer, based at our rehoming centre in West Calder, to promote the work of Dogs Trust to key audience groups and deliver excellent customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
What does this role do?
As Community Fundraising Officer, you’ll:
- link the rehoming centre with supporters in the local community, developing relationships with local individuals, businesses, community groups and clubs,
- feed into various income streams through these relationships, identifying prospects in the community and develop a pipeline of future donors and legacy donations,
- steward existing and potential donors, always providing them with a seamless supporter journey, ensuring they have a clear understanding of the work we do and feel motivated to support our meaningful local work,
- organise supporter events, talks and tours both onsite and externally.
- completing all administration related to donations to the centre, including thanking and banking.
Interviews for this role are provisionally scheduled for 8th and 9th June 2026, and will take place at our rehoming centre in West Calder.
Could this be you?
To be successful in this role, you’ll need some community fundraising experience, with the ability to build connections and connect with the local community. To do this, you’ll need excellent communication skills and be able to confidently approach and interact with supporters. While you’ll be a key part of the rehoming centre team, you’ll be regularly be working independently, so strong organisational skills and a proactive approach is essential.
This role is based at the rehoming centre, and the post holder will spend lots of time in the community meeting supporters. The working pattern is typically Monday to Friday, but flexibility is required and is likely to involve some evening and weekend work, depending on the nature of the work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
The role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.
Strategic Leadership and Quality Assurance
- Provide strategic oversight of the Flourishing Programmes, including 'Leaders Like Us', ensuring alignment with organisational priorities and the Church of England Vision for Education.
- Lead the development and implementation of robust quality assurance processes to ensure excellence in delivery and readiness for external evaluation.
- Use data, evaluation, and research to drive continuous improvement and innovation across all programmes.
Team Leadership and People Management
- Line manage team members, fostering a culture of collaboration, accountability, and professional growth.
- Support the development of a high-performing team through coaching, mentoring, and clear performance expectations.
- Champion a values-led leadership culture that reflects the ethos of the National Society for Education and wider Church of England.
Programme Delivery and Operational Oversight
- Oversee the full participant journey across all Flourishing Programmes, including recruitment, onboarding, retention, and completion.
- Ensure effective systems and processes are in place to support delivery, including digital platforms, communications, and participant support.
- Ensure all contractual elements of the UCL partnership are met in a timely and accurate manner, including KPI reporting and compliance.
- Ensure Flourishing ECTE programme is ready for UCL monitoring, Ofsted or other external evaluations.
- Lead on the resolution of complex operational issues, including participant transfers, deferrals, and reasonable adjustments.
Stakeholder Engagement and Partnership Working
- Work closely with delivery partners, including UCL, and MAT/Diocesan networks, to ensure effective communication, training, and support.
- Build and sustain relationships with key stakeholders across the education sector, including dioceses, MATs, and other national providers.
- Drive growth and programme engagement/recruitment across regional areas by developing strong, strategic relationships with schools, trusts, and diocesan networks.
- Represent the Flourishing Programmes on the national stage as an ambassador for our work, contributing to sector-wide conversations, networks, and events.
- Work collaboratively with the leadership team and the Partnerships and Engagement Team to strategically strengthen, streamline, and equip our Delivery Partner network - ensuring consistency across programmes, a unified voice and building capacity to drive increasing participant demand.
Collaborative Leadership
- Collaborate closely with the Head of Curriculum and Enablement and Head of NPQ Programmes as part of the Professional Learning Senior Leadership Team, reporting to the Head of Professional Learning.
- Contribute to the development of a holistic and coherent professional learning offer that reflects the organisation's values and meets the needs of leaders across the system.
- Ensure alignment and collaboration across all programme areas, supporting shared priorities, resource allocation, and cross-team innovation.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



As a Beat Programme Officer, you will deliver high quality coaching support and guided self-help to individuals experiencing eating disorders and/or their loved ones, fostering early intervention and promoting sustained long-term recovery.
You will effectively manage a caseload of beneficiaries, providing tailored support that fosters early intervention and promotes sustained recovery.
Programme Officers work collaboratively and in alignment with Beat’s values, ensuring the achievement of Beat’s goals and strategy, and facilitating the effective delivery of contracted programme places.
You will be part of a cohesive and high performing team based on the principles of trust, mutual respect and empowerment.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Education Trainer supports the Education Manager in the design and delivery of specialist, evidence-informed trainings programmes for education professionals equipping them to support bereaved children, young people, adults and communities.
Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures schools and educational staff have practical tools to identify, respond to, support and/or refer bereaved children, young people and adults.
We are recruiting for two Education Trainers, both to work full-time hours (35 per week). One term-time only and the other to work year-round.
Main Responsibilities
- Working collaboratively with the Education Team and the team’s administrator to co-ordinate training requests responses.
- Working with the Education Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
- Deliver the organisation’s education training packages online and/or face-to-face as required.
- Work with the team to ensure efficient flow of processes and procedures.
- To research key areas in need of bereavement training packages.
- To be an ambassador for the ASK Me Training and Manifesto to early years, primary, secondary and higher education institutions and professionals.
- To form key relationships with individuals and organisations to promote off-the-shelf training as well as rapid response, ASK Me and bespoke education training.
- To work with the team to develop new education training programmes and content.
- Work with the Marketing and Communications Team to promote education training programmes.
- Collaborate with the team to develop and review feedback framework to evaluate the training.
- Use feedback to improve the current training offer and identify gaps in education training offers.
Communication and Relationships
- Build and maintain effective relationships with education professionals across early years, primary, secondary and higher education sector.
- Act as an ambassador for the organisation’s ASK Me Training and Manifesto and other key education programmes, promoting values of empathy, inclusion and best practice in bereavement support.
- Collaborate closely with the Education Manager, colleagues and the Education Administrator to co-ordinate training requests and ensure a seamless client experience.
- Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
- Work proactively to establish and nurture key relationships with external education networks, commissioners, and organisations to increase awareness and uptake of training programmes.
- Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
- Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.
Knowledge, Training and Experience
- Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
- Contribute to the creation of bespoke education programmes or training sessions as well as to the development of new education training packages.
- Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
- Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
- Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
- Demonstrate strong knowledge of current education frameworks and the wellbeing priorities for schools and colleges.
- Participate, and where appropriate, lead on consultations with individual education settings to formulate an assessment of their individual training needs.
- Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
- Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
- Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
- Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.
Analytical and Judgement Skills
- Assess training needs of education settings through consultation, feedback and sector research to inform targeted content development with the support of the Education Manager.
- Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
- Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
- Apply analytical thinking to review emerging issues in bereavement education – such as curriculum integration – to guide future training design.
- Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
- Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
- Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.
Planning and organisational skills
- Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
- Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
- Deliver a suite of education training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
- Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
- Research new areas of bereavement education need and contribute ideas for the development of new programmes and resources.
- Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
- Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
- Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
- Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
- Provide cover and support for team members when needed.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Education/Professional Qualification
Essential
- Relevant professional qualification in working in education, training or learning
- Evidence of ongoing professional development and commitment to continuous learning
- Training in bereavement, grief and trauma informed practice
Desirable
- Relevant professional qualification in working with children and young people
Skills and Experience
Essential
- At least three years’ recent experience (in the past six years) of delivering training to professionals
- At least three years’ recent experience of working with children, young people and families in a health, social care, youth, community or education setting
- For one of the two roles, a Welsh speaker is required
- Experience of planning and designing training programmes
- Experience of liaising with and working alongside organisations that support children and young people
- Experience of working with vulnerable communities
- Experience of delivering training using a digital platform
- Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this
- Experience of working collaboratively with multi-agency professionals
Desirable
- Experience of working within a bereavement, palliative care of mental health setting
- Experienced in using outcome measures to evaluate practice
Knowledge and Understanding
- Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
- Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
- Empathetic, compassionate, and youth driven approach
- Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
- Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
- Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
- Awareness of safeguarding legislation, policies, and procedures
- Understanding of information governance, confidentiality, and data protection requirements
- Understanding of equality, diversity, and inclusion within practice
- Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Role & Responsibilities
The Programme Resource and Content Assistant supports the development, maintenance and continuous improvement of Ygam’s programme resources and content.
The role has responsibility for the coordination and delivery of the Ygam Alumni newsletter, contributes to the design and updating of programme resources, and supports the implementation of changes arising from programme reviews, evaluation and feedback. Working closely with Programme, Insight and Content colleagues, the post holder helps ensure resources remain current, high‑quality and responsive to learning and impact findings.
Who Are We Looking For?
We are looking for a highly organised, detail‑focused and proactive individual with strong written communication skills and an interest in digital education and harm prevention.
You will be comfortable working collaboratively across teams, supporting content development and programme improvement, and managing regular outputs such as newsletters and resource updates. You will bring a positive, adaptable approach, with the ability to balance creativity with accuracy and consistency.
Role Requirements
Alumni communications and engagement
- Oversee the planning, production and distribution of the Ygam Alumni newsletter, coordinating content contributions from across teams.
- Ensure Alumni communications are clear, engaging, accurate and aligned with organisational priorities.
- Support continuous improvement of alumni engagement through feedback and insight.
Programme resource and content support
- Support the design and update of programme resources and content, including digital and downloadable materials.
- Make agreed updates and improvements to resources following programme reviews, evaluation findings and feedback from delivery teams.
- Ensure resources are version‑controlled, accessible and stored appropriately.
Programme review and continuous improvement
- Support the implementation of changes arising from programme reviews, working closely with Programme and Insight colleagues.
- Help track actions, updates and improvements to ensure changes are completed accurately and on time.
- Contribute to maintaining high standards of quality, consistency and alignment across programme content.
Collaboration and quality assurance
- Work collaboratively with Programme, Content and Insight teams to ensure resources are evidence‑informed and delivery‑ready.
- Support checks for accuracy, clarity, safeguarding and inclusivity across programme materials.
- Assist with administrative tasks related to content management and programme support as needed.
Person Specification
Essential
- Strong written communication skills, with experience producing or supporting newsletters, content or programme materials.
- High attention to detail and the ability to manage updates, versions and changes accurately.
- Strong organisational skills and ability to manage multiple tasks and deadlines.
- Experience working collaboratively within a team environment.
- Confidence using digital tools and systems to support content and resource management.
Desirable
- Experience supporting programme delivery, learning or education resources.
- Familiarity with digital learning or online resource development.
- Experience working with feedback, review or evaluation processes.
- Experience using CRM or content management systems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
As Head of Creative & Content, you will shape and champion the creative vision of Child Bereavement UK. You’ll lead the development of a bold, purposeful content and creative strategy that brings our mission to life, ensuring every story, campaign and asset is high-quality, evidence-based, accessible and emotionally resonant across all channels.
You’ll set the creative direction and ensure everything we produce is consistently compelling, inclusive and impactful, delivering outstanding user experiences that truly connect with our audiences.
This role leads the full content lifecycle, from strategic planning and innovative production to governance and evaluation. You’ll drive creativity that supports income generation, strengthens service delivery and grows brand awareness, making sure our content doesn’t just inform, but inspires action and change.
Main Responsibilities
1. Leadership, Team Management & Administration
- Work alongside the Director of Marketing & Communications to lead the Marketing & Communications team, ensuring there is a clear direction of travel, an understanding of purpose and exemplary culture embedded to drive future success.
- Provide clear leadership and direct line management to the Brand Lead and Content Creator.
- Build a high-performing content function with strong planning, evaluation and cross-functional collaboration.
- Support and mentor a network of volunteer content creators.
- Champion innovation, best practice and a user-centred approach to content.
- Proactively formulate appropriate, strategic and creative responses and pitch new ideas for campaigns and activities.
- Oversee the content strategy for all level 1 output, and seasonal appeals and campaigns.
- Effectively manage expenditure across all content workstreams in line with agreed expenditure budgets.
- Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR.
- Deputise for the Director of Marketing & Communications when required.
2. Creative and Content Strategy & Governance
- Set, implement and continuously evolve the organisation-wide content strategy, ensuring alignment with strategic aims and audience needs.
- Oversee content systems, processes, policies and tools to ensure consistency, quality, accessibility and compliance.
- Develop a sensitive and safe lived-experience content strategy, ensuring safeguarding standards are met and contributors are appropriately supported in partnership with service teams.
- Identify and pursue content collaboration opportunities to enhance reach, impact and brand visibility.
- Manage the content budget and ensure effective prioritisation and resourcing.
3. Content Creation, Management & Delivery
- Lead delivery of high-quality cross-channel content, including copy, editorial, design and audio-visual assets.
- Develop and provide creative direction for content-led campaigns.
- Grow and manage a library of level 1 and evergreen content.
- Identify new and emerging content opportunities appropriate content opportunities using market insight and analytics to continuously develop Child Bereavement UK’s content position.
- Create, assign, commission and manage a diverse range of evergreen and project specific multimedia content including but not limited to video, audio, design and copy.
- Maintain a robust content production schedule to support organisational priorities.
- Quality-assure and ensure all content meets visual identity, user experience, accessibility, safeguarding and GDPR requirements.
- Support colleagues with interviewing service-users, professionals, staff and supporters and producing high-quality case studies for use across channels including the Impact Report, website, publications, social media and fundraising materials.
- Support and guide colleagues with basic content production duties as needed.
4. Brand & Information standards
- Provide line management and leadership to the Brand Lead to oversee brand (design, editorial and audio-visual) standards across all key external communications.
- Support the Brand Lead to identify and steward brand opportunities and collaborations.
5. Insight, Evaluation & Reporting
- Lead ongoing insight and research activities to assess content effectiveness and identify gaps or opportunities.
- Monitor and analyse content reach, performance and effectiveness producing regular reports for senior leadership.
- Adopt test-and-learn approaches (e.g., A/B testing and insight sharing) to drive continuous improvement.
6. Collaboration & Stakeholder Engagement
- Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic content needs.
- Partner with bereavement services, income generation and participation teams to identify and maximise high-value content opportunities.
- Collaborate with brand and marketing colleagues to deliver projects aligned to the marketing strategy and comms plans.
- Liaise with creative agencies, media partners and freelance suppliers.
- Foster strong cross-charity relationships to ensure coherent messaging and shared learning.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Essential
Experience & Knowledge
- Proven experience developing and delivering an organisation-wide content strategy.
- Experience leading a content or editorial function in a complex organisation (charity, health, social care or similar desirable).
- Proficient in graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
- Strong track record for producing and overseeing high-quality written, digital, graphic and audiovisual content.
- Experience commissioning and managing agencies, freelancers and creative partners.
- Demonstrable experience creating or stewarding sensitive or lived-experience content, including safeguarding, trauma-informed practice and GDPR compliance.
- Experience of embedding and adhering to content governance and policy.
- Experience managing a team of content specialists and/or volunteers.
- Experience working collaboratively across multiple directorates and with subject matter experts.
- Experience using insight, analytics, testing and research to evaluate content performance and inform decision-making.
- Strong project management experience, managing multiple concurrent content projects and deadlines.
- Strong understanding of accessibility, UX principles, brand management and content governance.
Skills
- Excellent copywriting, editing and storytelling skills across multiple formats and for diverse audiences.
- Skilled in producing high-quality video and audio content, including hands-on skills in filming, recording and editing.
- Ability to translate complex or clinical information into clear, engaging content. Ability to set strategic direction and translate it into actionable plans and workflows.
- Strong ability to prioritise, allocate resources and manage competing demands.
- Ability to balance creative ambition with commercial or organisational objectives.
- Skilled in coaching, mentoring and motivating individuals and teams.
- Strong interpersonal and relationship management skills, with the ability to influence internal and external stakeholders.
- Ability to interpret data, identify insights and make evidence-based recommendations.
- Excellent attention to detail and commitment to editorial quality.
Attributes & Values
- Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
- Collaborative, approachable, and able to build trust across teams.
- Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
- Highly organised, resilient and able to work independently in a remote environment.
- Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
- Willingness to undertake relevant training and development opportunities.
- Willingness to be flexible work to meet organisational need.
- Ability to undertake periodic UK travel and represent the charity at meetings and events.
Desirable
- Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
- Understanding of bereavement and the needs of bereaved children, young people and parents.
- Previous experience in a Head of Content or similar leadership role.
- Experience of leading in-house and external creative teams.
- Background in storytelling, editorial or publishing environments.
- Experience of delivering large-scale content programmes across multiple channels.
- Familiarity with CRM systems such as Salesforce.
- Experience managing or supporting lived-experience contributors, ambassadors or volunteers.
- Knowledge of digital marketing principles (e.g., SEO, user journeys, content optimisation.
- Active engagement with creative or content industry networks
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews – on-going
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews – Friday 5th June
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships.
You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK.
Main Responsibilities
- Lead corporate new business development to drive the growth of corporate partnerships.
- Develop, manage and steward a portfolio of partners by building strong relationships to maximise multiyear giving and growth.
- Work alongside the Head of Corporate Partnerships and Commercial to support the development and implementation of a new Partnerships strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and key account plans.
- Research and identify new corporate prospects who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
- Prepare and present highly customised, compelling funding proposals to prospective corporate prospects.
- Make effective and targeted new business calls, including warm and self-generated leads.
- Work closely with the Corporate Partnerships Account Manager to deliver a thorough on boarding process ad handover for new accounts.
- Identify key decision makers and use strong consultative and negotiation skills to articulate the benefits of a partnership with Child Bereavement UK.
- Maintain an awareness of corporate giving trends, news, events and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
- Develop new corporate partnership products to cultivate new donors, and work alongside the Director of Income Generation and Head of Corporate Partnerships on the introduction of a new Development Board.
- Work closely with the Regional Fundraising Managers to spot new opportunities.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Person Specification
Essential
- Experience of working in corporate fundraising, including being confident in pitching and writing proposals for a corporate partner audience.
- Experience of prospecting and new business development.
- Experience of securing 5-6 figure partnerships from corporates.
- Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
- Highly professional, flexible and committed to achieve and exceed KPIs.
- Exceptional communication skills both written and verbal.
- Strong influencing skills.
- A self-starter with strong team working skills.
- Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities
- Strong presentation skills
Desirable
- Understanding of child bereavement.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
Physics Partners is a charity dedicated to improving the life chances of young people through physics education, while helping to build the skilled workforce the UK will need in the future. We work closely with schools, teachers, technicians, and industry partners to ensure that every young person, regardless of background, has access to high-quality physics teaching.
We are seeking an organised and proactive administrator to support the delivery of our training programmes. This is a varied and rewarding role, central to ensuring the smooth running of our training calendar, communications, and events.
The postholder will work closely with schools, universities, coaches, and the wider team to coordinate training activity, maintain strong communication with stakeholders, and support the delivery of high-quality events.
This role would suit someone who enjoys administration and coordination work, takes pride in attention to detail, and is comfortable managing a range of recurring tasks and responsibilities. We are open to flexible working arrangements.
Terms
- Hours: 28 hours per week (0.8 FTE), term-time equivalent working pattern comprising 39 term-time weeks and 15 flexible working days during school holidays.
- Annual Leave: 20 days’ paid annual leave (separate statutory entitlement, normally taken during school holidays).
- Salary: £18,400 per year (£26,000 FTE equivalent), pro-rated and paid in equal monthly instalments over 12 months.
- Contract: Initial 12-month term, with the potential to become a permanent position.
- Location: Home-based, with travel to London 2/3 times per term for meetings.
- Line Management: Reports to the Chief Executive, Physics Partners.
- Travel: Some travel in England may be required to events, including occasional overnight stays.
- Enhanced DBS Check: This role is subject to an enhanced DBS check, which will be carried out by Physics Partners.
Role responsibilities:
1. Manage the day-to-day administration of training programmes
2. Maintain and update the training calendar, both offline and online
3. Liaise with schools, universities, and coaches to ensure clear and timely communication
4. Manage the shared inbox, responding professionally and efficiently
5. Support the coordination of events, including pupil days and teacher events
6. Take minutes and produce action log at board meetings, as required
7. Maintain and update mailing lists and contact databases
8. Send out certificates to training participants
9. Distribute coach feedback following sessions
10. Attend team meetings and training events as required
11. Take and prepare board meeting minutes
12. Assist with maintaining and updating Charity Commission records
13. Support the wider team with general administrative coordination
Essential Skills & Experience
· A collaborative and supportive team player
· Excellent organisational skills with the ability to manage multiple priorities
· Comfortable with administrative and repetitive tasks
· High level of attention to detail and accuracy
· Strong written and verbal communication skills
· Confident IT skills and ability to learn new systems quickly
· Ability to work independently and manage time effectively in a remote working environment
Desirable
· Experience using WordPress / Mailchimp / Eventbrite or similar
· Customer service experience
· Experience of working in or with secondary schools
· Knowledge of the STEM Education sector
· Experience supporting events, training, or programme delivery
Training:
The post-holder may be required to undergo training relevant to the responsibilities above or related functions. The cost of this training and reasonable expenses will be covered by Physics Partners.
The client requests no contact from agencies or media sales.
The chosen candidate will ideally be based in Hertfordshire, and any travel expenses from within the county will be covered.
This is a fixed-term contract for 9 months, with a possible 3 month extension.
About Us
Healthwatch Hertfordshire are an independent champion for people who use health and social care services. Being a values-driven organisation with a national reputation for our research and engagement work, we are here to find out what matters to local people and help ensure their views shape the support they need.
Our purpose is to help make care better for people by improving how services are run now and in the future. We have an ambitious vision to ensure that health and social care work for everyone.
The Role:
We are looking for someone who enjoys talking to people, listening to their experiences, and turning those conversations into meaningful change.
You will gather evidence from Hertfordshire residents about their experiences of health and social care services, analyse the findings, and produce clear insight driven reports that drive service improvement through insightful recommendations, and partnership with decision makers.
The broader health and social care landscape is actively changing around us, and we need someone who can work flexibly, respond to changing needs, and stay confident and calm during change – making sure our values and duties to the public are successfully delivered.
Responsibilities
- Building relationships with local residents, including those from underserved and marginalised communities
- Running focus groups, surveys, and engagement events
- Engaging with senior stakeholders (internally, NHS, county council, voluntary sector)
- Managing research and engagement projects from start to finish
- Writing clear, practical reports and insights
- Presenting findings and recommendations
Essential Criteria
- You live in or near Hertfordshire and can travel regularly across the county
- You are confident and experienced communicating with the public, diverse communities, and senior leaders
- You have experience designing and delivering research questions, running focus groups, and crafting and analysing survey data
- You can write clear, engaging reports for health and care decision makers and the broader public, drawing recommendations from the insights
Skills and Experience
- Ability to scope, design, organise, deliver, and analyse insight from focus groups and online surveys
- Experience of engaging directly with members of the public to gather insights
- Talking to people from a wide range of communities
- Good organisation and project management skills
- Strong written and verbal communication
- Ability to work collaboratively and in a flexible and agile way
If you do not meet the entire criteria but believe you have preferential experience and transferable skills, we welcome you to apply.
To Apply
Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.
You are welcome to initially submit a CV prior to completing a covering letter.
Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.
Application Guidance:
A tailored covering letter highlighting how you meet the essential requirements of the role, outlining your relevant experience, skills, attributes, and your motivation for applying and supporting Healthwatch Hertfordshire’s mission.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.
Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.
Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.
You are welcome to initially submit a CV prior to completing a covering letter.
Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.
The Pleasance Theatre Trust is one of the most established Fringe theatres in the UK - which as a registered charity aims to discover, nurture and support artistic talent from around the world. We are looking for an enthusiastic and detail-oriented Finance Coordinator to join our team and provide essential support to the busy Finance Department.
The Finance Coordinator works with the Head of Finance and is responsible for a number of key book keeping and finance functions, including managing the purchase ledger, entering purchase and sales invoices, credit control, reconciliations, month end completion, raising settlements and general finance administration and communication.
With a strong focus on financial management, the ideal candidate will have an interest in pursuing a career in finance and have previous experience working within a finance department. General skills that will be essential within the role include excellent numerical skills, a working knowledge of programmes such as Excel and Word, book keeping - previous experience of book keeping software and the ability to manage a varied workload whilst maintaining a keen eye for detail.
The position is based at the Pleasance's London Theatre for the majority of the year, relocating to Edinburgh for the Festival Fringe throughout August. The role will be supported by an Edinburgh Finance Assistant during this time.
Essential Skills
1 years experience minimum working in a similar position with a Finance department
Book keeping using accounting software such as Quickbooks, Xero
Impeccable attention to detail
Excellent IT and computer system skills
Maths GCSE or equivalent
Excellent communication skills
An ability to work to a high standard in a fast paced environment
An ability to process high volumes to a high standard
Strong data entry skills
Discretion and a sensitivity when handling confidential information
Desirable Skills
A Level Maths or equivalent qualification
AAT or equivalent
Basic understanding of payroll systems
Experience of working with Filemaker Database
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
National sight loss charity, Retina UK is currently recruiting for a personable, motivated Senior Research Coordinator with experience in communicating science to a lay audience, who is educated to degree level in a biomedical or clinical science, and has excellent presentation and planning skills.
Key responsibilities will include ensuring effective communication of research into inherited sight loss, including the projects we fund, to our community, fundraisers, supporters and staff and measuring the impact of our research programme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Bipolar UK
Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.
We are entering an exciting new phase following the launch of our co-produced three-year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self-management support, and build understanding of bipolar across workplaces, services and communities.
At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.
Purpose: The Peer Support Officer role will work within Bipolar UK’s Peer Support Line team to support our community through telephone and email support across the UK.
The role involves using your skills and knowledge to support people affected by bipolar disorder with support requests and providing information and signposting to people via email and telephone. The successful applicant will also manage service reports in Salesforce, report back regularly to the management team, as well as developing links with other mental health services or appropriate agencies.
Though Bipolar UK does not offer Crisis Support, the successful applicant may have to direct members of our community experiencing a crisis to relevant services and will also be responsible for recognising and reporting Safeguarding incidents within the bounds of Bipolar UK’s Safeguarding Policies.
The position requires good personal interaction and the ability to empathise with service users while remaining calm and considered in sometimes difficult situations. This is a varied and hands on role and we are looking for someone with good communication (verbal and written) along with good organisational skills. Bipolar UK will offer the successful applicant regular support and engagement with the team, as well as reflective practice sessions throughout their service with the charity.
The Peer Support Officer reports to the Services Manager who manages this service. This will be a home-based role with occasional travel, such as team days/meetings/training.
Why join us?
This is an opportunity to provide practical, non-clinical information and peer support to our community, including family and loved ones. Our Peer Support Line is often a first point of contact, offering a listening ear, helping to reduce isolation, and signposting people to relevant information, services, research and campaigns.
You will join a team of highly skilled colleagues who share the same passion to support our community in a safe and appropriate way.
Specific Responsibilities
- Act as an initial point of contact with the charity for all enquiries about our services
- Act as an initial point of contact for all people affected by bipolar disorder seeking support, information and signposting
- Direct enquiries for Bipolar UK’s additional services, including understanding Bipolar UK’s specific resources and training opportunities for workplaces and connections for research
- Build and maintain relationships with existing volunteers and with volunteers expressing interest in supporting Bipolar UK
- Ensure that all service provided by both the postholder complies operationally with Bipolar UK policies and procedures, including safeguarding and data protection postholder must handle personal/special category data confidentially and in line with policy/UK GDPR
- Contribute to the development and delivery of new formats of peer support in a spirit of co-production
- Ability to work flexibly and responsively, responding to urgent requirements
- To ensure that all support information and signposting options are kept up to date
- To complete all support records in a timely manner
- Reporting all Safeguarding concerns and crisis incidents in line with Bipolar UK’s relevant policies
- To work with community mental health teams and other interested stakeholders to promote the services of the charity
- To act as an advocate for Bipolar UK within your work
- Willing to travel within the UK as deemed appropriate by the organisation, reasonable adjustments are available.
- Other duties deemed appropriate by the Chief Executive to assist in achieving the aims and objectives of the charity
Person Specification
The successful candidate will have:
- Understanding of lived experience and peer support
- Ability to work as part of a team and individually using own initiative
- An understanding and awareness of safeguarding
- Ability to work autonomously and at times remotely from line manager
- Experience of data collection and monitoring
- Excellent communication skills
- Excellent organisational skills
- Be competent in the use of Microsoft 365 products including Outlook and other Microsoft Office programmes
- Experience of delivering peer support in paid employment or as a volunteer
Our Commitment to Equality, Diversity & Inclusion
Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.
All recruitment decisions are based solely on skills, experience and suitability for the role.
Data Protection
Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.
Safeguarding
All employees are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.
The successful candidate will likely have:
- Experience of partnership working with statutory and third sector organisations
- Lived or professional experience supporting people affected by bipolar, or severe mental health conditions.
How to Apply
Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.
Please submit your CV online to CharityJob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK
Closing date is 9am on Monday 25 May 2026.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The Life Coaching service empowers and encourages individuals to bring about lifestyle changes that will help to restore confidence, hope, purpose and facilitate positive progress. The Life Coaching Co-ordinator will be first point of contact for all referrals into the Life Coaching service and will arrange appointments and complete the initial telephone triage, as well providing and co-ordinating a comprehensive administration service, updating CRM and liaising with our associate coaches. Alongside the co-ordination of administrative services, the Life Coaching Co-ordinator will work with a small caseload of coaching clients, supporting individuals with a time limited, outcome focused coaching approach, including development of personal skills and coping strategies to enable individuals to make lasting positive change. The Life Coaching Co-ordinator will be committed to working towards a qualification in Life Coaching (minimum level 3).
Key responsibilities
· Co-ordinate and complete all administrative tasks for referrals into the Life Coaching Service.
· Co-ordinate and complete triage appointments, explaining the purpose of Life Coaching and assessing suitability for the service, while remaining objective and professional.
· Signpost or refer individuals to alternative services within Ben if Life Coaching assessed as not being suitable, ensuring that all individuals feel well informed and encouraged to access appropriate support.
· Co-ordinate and maintain the waiting list for Life Coaching.
· Manage a small caseload of individuals for 6- 8 sessions of Life Coaching in a time limited, outcome focused approach whilst working towards a Life Coaching qualification.
· Attend monthly professional coaching supervision with the life coaching team and caseload reviews with the Life Coaching Manager.
· Attend and actively engage with the Life Coaches weekly team meeting.
· Encourage and empower individuals to identify their goals and aspirations, setting out actions and using coaching tools and techniques to support their individual’s needs.
· Inform Case Managers and other referral sources of waiting times, ensuring effective two-way communication about individuals referred to the Life Coaching service.
· Identify any SASH or Safeguarding concerns and escalate where appropriate any case/situation where any individual is deemed at risk.
· Have knowledge of Silvercloud and other services within Ben and externally to promote best outcomes for the individuals.
· Maintain appropriate electronic and written documentation including assessment notes, journey logs and communication records by using SharePoint and the Microsoft Dynamics CRM (as applicable).
· Provide reports on individuals engaged in Life Coaching, as and when required.
· Support the continual development of the Life Coaching Service.
· There may be times when the Life Coaching Co-ordinator will be required to support. additional duties and / or projects. This will be discussed with the Life Coaching Co-Ordinator and agreed with their Line Manager.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge
· Working knowledge of triage and conducting assessments
· Knowledge of best practice for managing a case load
· Knowledge and understanding of a broad range of Health & Wellbeing issues affecting individuals
· Working knowledge of GDPR, Safeguarding & SASH (Suicide and Self-Harm) policies and procedures
Skills
· Strong co-ordination and administration skills
· Strong telephone and video communication skills
· Ability to build rapport
· Ability to use effective and ethical judgment
· Ability to work collaboratively within a team and across a team
· Ability to effectively and professionally manage a caseload of individuals
· Proficient in the use of Microsoft 365, SharePoint and CRM
· Ability to work calmly under pressure
· Ability to sensitively and professionally support clients presenting as at risk or in crisis to themselves or others
· Ability to work sensitively and professionally to promote inclusion for clients with neurodiversity, of different cultures, races, genders, ages, identities and abilities
· Ability to prioritise own workload and work under own initiative
Qualifications required
· Not specific qualifications required for this role
· Will be required to work towards a qualification in Life Coaching (minimum Level 3)
Experience required
Essential
· Co-ordinating appointments and triage/needs assessing
· Administration and record keeping
· 2 years’ experience of working with individuals in any time limited, solution focused way
· Experience of working with individuals in a health and wellbeing setting
· Ability to demonstrate competencies required to undertake the duties associated with the post
· Experience in working effectively with people from diverse social and cultural backgrounds
Desirable
· Experience of working within a clinical setting
· Experienced working with telephone or digital interventions
· Working knowledge of Microsoft Dynamics CRM
· Experience of managing risk related to duty of care and / or self-harm and suicide
This job is suitable for someone who…
· Shares our ambition to save the lives of our automotive family, with a passion and commitment to using data and insights to make a positive difference to people’s lives
· Is proactive and enjoys interacting with people.
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Is passionate about people and their importance in making an organisation successful.
· Has empathy with Ben’s mission, vision and values.
· Can be supportive and inclusive to all team members in Life Coaching and the wider team at Ben.
· Is professional, supportive, and inclusive to all individuals accessing support.
· Can hold appropriate professional boundaries.
· Will engage with continuous professional development and maintain professional registration or membership (when applicable), to improve knowledge, develop self-awareness and enhance professional skills.
· Seeks to enhance and continuously improve self and the services we provide.
· Is flexibility and be adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
· Has a desire to help and support others.
· Is approachable.
· Is passionate about the services we deliver.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Adult Bereavement Counsellor provides therapeutic support to adults- particularly parents and carers- who are experiencing acute or complex grief following the death of a child.
The post holder will provide comprehensive psychosocial assessments and deliver therapeutic interventions working therapeutically using a range of counselling methods, approaches, and techniques, consistent with Level 3 of the NICE psychological intervention framework (2004).
They will also deliver crisis interventions where appropriate to ensure emotional safety and stability. In addition, the role includes designing and implementing a variety of therapeutic interventions across individual, couple, and group contexts, drawing on different models as required.
Main Responsibilities
Communication and Relationships
- Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs.
- Convey complex and emotionally sensitive information to adults with clarity, empathy, and professionalism.
- Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared.
- Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration.
- Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships.
Knowledge, Training and Experience
- Undertake detailed psychosocial assessments and risk evaluations for parents and carers bereaved of a child, determining the most appropriate interventions and levels of support.
- Deliver individual and, where appropriate, couple or group counselling sessions using evidence-based approaches to address complex grief, trauma, and adjustment to loss.
- Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance.
- Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care.
- Provide crisis interventions when required, ensuring emotional containment, safety and referral to appropriate support.
- Support service users to develop coping skills, resilience, meaning making, and strategies to manage distress and ongoing adjustment.
- Integrate trauma-informed principles, recognising the emotional and physiological impact of bereavement and its intersection with other mental health concerns.
- Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements.
- Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act.
- Provide guidance, supervision, and support to volunteers individually or in groups as required.
Analytical and Judgement Skills
- Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks.
- Participate actively in team meetings to plan, review, and evaluate care strategies and approaches.
- Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development.
- Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate impact, inform practice and interventions, and inform continuous improvement.
All Staff
- Contribute to the vision and mission of Child Bereavement UK; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Child Bereavement UK policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
Person Specification
Education/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree (minimum Level 4 or equivalent) in Counselling, Psychotherapy, Arts Therapy
- Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
- Evidence of continuing professional development
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling/psychotherapy)
- BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
- Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
- Awareness of the intersection between loss, mental health, relationships and identity
- Strong assessment, formulation and planning skills within a therapeutic context
- Substantial post qualification experience in counselling or psychotherapy
- Experience of working therapeutically with adults (pre and post bereavement)
- Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
Knowledge and Understanding
- A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work
- In-depth understanding of the impact of bereavement, trauma, and loss especially after the death of a child
- Knowledge of child development, attachment, and resilience frameworks
- Sound awareness of risk assessment, safeguarding legislation and information sharing processes
- Knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
- Proven ability to design, deliver and adapt psychosocial assessments and therapeutic counselling interventions effectively through digital platforms, maintaining therapeutic alliance, safety and impact when working remotely with adults.
- Knowledge of safeguarding legislations and impact on practice
- Inclusive in approach, sensitive to diverse experiences of grief and cultural expressions of loss
- Awareness of the importance of service evaluation, outcome measurement, and reflective practice in demonstrating impact and improving quality
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Child Bereavement UK policy.
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
Youth Team Forum Discussion
For roles in our Bereavement Services Team, we will invite those applicants selected for interview along to a discussion forum with members of our Youth Team. This session is held remotely and lasts approximately 20 minutes. The discussion topic will be shared with you in advance of the session.
The client requests no contact from agencies or media sales.



