Communications team assistant jobs

Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485

Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?

The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.

This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.

About the Role

You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:

· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards

· Monitoring implementation of actions arising from governance bodies to support organisational delivery

· Leading on the maintenance and monitoring of the diocesan risk register

· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions

· Helping manage internal capacity and performance monitoring as programme activity expands

· Supporting preparation for General Synod and Bishops Council, including planning and correspondence

· Advising colleagues on responding to emerging national policy developments

· Representing the Diocesan Secretary in internal and external meetings when required

· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams

About You

We’re looking for someone who:

· Has proven experience in a senior management role, ideally within a charity or values-led organisation

· Has strong governance, risk management, and organisational oversight skills

· Is highly organised and able to manage complex priorities and competing demands

· Has excellent interpersonal and communication skills and can work effectively across teams

· Is resilient, discreet, and able to approach challenges with a solution-focused mindset

· Understands and supports the aims and ethos of the Church of England

 It would also be helpful if you:

· Have experience working within the Church of England or a similarly complex organisation

· Are familiar with General Synod, Bishops Council, or equivalent governance structures

· Have experience supporting senior executives or board-level leadership

What we can offer:

• Flexible working and TOIL

• Generous holiday entitlement

• Contributory pension scheme

• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 26 April 2026

Interviews will be held on: TBC

Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.

In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.

As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.

This is a rare opportunity to join our dynamic and successful team as the head of our Income Generation and Marketing function. This role enhances the previous role of Head of Fundraising to be responsible for the overall income generation for the hospice, and the key role for the Head of Income Generation is to maintain a sustainable level of fundraising by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular.

We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard working team.

In exchange you will benefit from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development. 

Yorkshire Wildlife Trust was established 80 years ago and today is one of the UK’s fastest growing charities for nature. We seek to appoint a Digital Marketing Officer to join the communications and public affairs team.

We are looking for a digital marketing expert to lead and boost engagement online, drive footfall to our visitor centres as well as events, and inspire more people across Yorkshire to choose a wilder life. 

This is a role in which you could make a world of difference, by bringing wild experiences to more people through colourful content and stories, leading to positive action for wildlife and driving recognition for our trusted brand. 

Close collaboration with colleagues across the Trust is essential, working with communication, engagement, reserve and visitor services colleagues to promote events, and a growing programme of wildlife-themed festivals and wildlife watching experiences. 

You will have experience of planning and delivering strategy to reach different audiences through channels, as well as creating or commissioning content that reaches audiences with impact. You will have an ability and interest in using analytics to help bring continuous learning and improvement to our activity. 

People tell us that the best thing about working at the Trust is the people and you’ll join a dedicated communications and public affairs team, in the growing fundraising and engagement directorate. 

Yorkshire is home to some of the UK’s most amazing wildlife and wild places but much of it is under growing pressure and facing an uncertain future. We are part of UK wide movement restoring nature, helping people take meaningful action and creating an inclusive society where nature matters. You will have an opportunity to truly make a difference in one of England’s largest regions, to inspire more people to notice, enjoy and take action for Yorkshire’s incredible wildlife and wild places.  

Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.

We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.

You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.

Key Responsibilities

• Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
• Manage the school reception desk and telephone/email correspondence.
• Maintain accurate records, databases, and confidential files.
• Support the organisation of meetings, school events, and communications.
• Liaise professionally with staff, students, parents, and external agencies.
• Uphold strict confidentiality and contribute to safeguarding practices at all times.

A Rocha UK is a unique Christian nature conservation charity that mobilises Christians and churches to care for the natural world. We equip and inspire Christians to enjoy, nurture, and defend nature; and we run the Eco Church and related eco denominational schemes, such as Eco Dioceses. Our Conservation work is a core component of the project portfolio at A Rocha UK. We manage our own nature reserve at Foxearth Meadows in Essex and manage the Partners in Action programme, which consists of a network of over 60 organisations and sites managing over 20,000 acres of land for nature. The conservation team is also responsible for oversight of our scientific work and related data. Currently we are working on a trial scheme to assess climate resilient tree planting techniques at four locations around the UK.

Purpose of role:

This role will make a significant contribution to the efficient running of the Conservation Department by supporting the Head of Conservation in their leadership of the programme and the wider Conservation team in the smooth running of the Partners in Action programme. This year A Rocha UK will be undertaking a strategic review of our conservation work and the Conservation Team Administrator will play a role in supporting the admin function behind the review process. The post will play a key role in the facilitation of good communication between the Conservation Team and other departments, to ensure efficient and effective joint working. The successful candidate will possess good organisational skills, with excellent teamwork skills, and discretion in handling confidential information.

Please see the attachment for full responsibilites. For more information on our organisation, please visit our profile.

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have experienced homelessness and addiction. We run a Housing First project, a Recovery Hub, supported housing and social enterprises that help people rebuild their lives. Our charity shops are a vital part of that work, raising income to support our services and connecting us with the communities we serve.

SCT is recruiting an Assistant Shop Manager to work across our East London charity shops in a floating role, supporting the day-to-day running of multiple stores.

This is a full-time position (35 hours per week, worked across 5 fully flexible days including weekends and bank holidays) with a salary of £26,936 per year.

A bit about you

You’re friendly, hands-on and organised, with strong retail experience, excellent people skills and a real enthusiasm for charity retail and preloved fashion. You’re confident supporting shop performance, delivering great customer service, leading volunteers and maintaining high standards across different locations.

You’ll be adaptable, proactive and solutions-focused, with the ability to build strong relationships with colleagues, volunteers and local communities. You’ll also be comfortable with stock processing, merchandising, shop administration and using systems such as MS Office and POS.

SCT is a growing organisation with opportunities for people with strong motivation, initiative and a commitment to our values.

Please see the full Role Overview and Role Responsibilities attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

The European Lung Foundation (ELF) is seeking an experienced communications professional to lead and oversee the organisation’s communications, digital presence and information strategy during a period of maternity cover.

This is a strategic and coordination-focused role, responsible for ensuring ELF’s communications, website, digital campaigns and educational resources align with organisational priorities and maximise reach, engagement and impact across Europe and globally.

• Location: ELF Office, Sheffield (minimum 2 days weekly office attendance)
• Salary: 34-38K depending on experience
• Contract: Full-time, fixed term (maternity cover)

About the European Lung Foundation (ELF)

The European Lung Foundation (ELF) was founded in 2000 by the European Respiratory Society (ERS) to bring together patients, the public and respiratory professionals to improve lung health and influence respiratory medicine. ELF works across patient involvement, public health campaigns, digital education, EU projects and global partnerships. Our communications activity underpins all of these strategic areas, ensuring that patient voice, evidence-based information and prevention messages reach audiences across Europe and globally.

As ELF’s communications activity has expanded across digital platforms and international audiences, this role has developed to include greater strategic oversight of website performance, digital marketing and growth.

The role

The Communications and Information Senior Coordinator plays a central role in delivering and evolving ELF’s communications, digital and patient education strategy.

The role combines strategic oversight, digital performance management and hands-on content development. The postholder will contribute to:

• The development of evidence-based patient information materials
• Strategic oversight of the ELF website and digital ecosystem
• Managing performance marketing activity, including the Google Ads Grant and PPC campaigns (with external service providers)
• Coordinating freelancers and supervising the Communications and Outreach Assistant
• Monitoring impact, analytics and optimisation
• Ensuring communications align with wider ERS and ELF strategic priorities

The successful candidate will ensure that ELF’s communications are accurate and accessible, and also visible, measurable and impactful.

Travel within Europe is occasionally required, including attendance at the ERS Congress.

Key responsibilities

Communications coordination

• Lead and coordinate communications activity across all ELF strategic pillars, including patient engagement, digital health, prevention, sustainability and partnerships
• Translate organisational strategy into clear communications priorities and plans
• Supervise and support the Communications and Outreach Assistant
• Coordinate and monitor outreach activities aimed at growing the ELF patient organisation network and increasing participation in patient working groups
• Ensure brand consistency, tone and messaging across all outputs
• Work closely with ERS colleagues to align communications where appropriate

Website and digital strategy

• Oversee the strategic development of the ELF website, ensuring it remains user-focused, accessible and multilingual
• Manage content planning and commission updates through internal teams and freelancers
• Monitor website analytics and optimisation reports to drive continuous improvement
• Oversee accessibility audits and implement improvements
• Improve user journeys and engagement across key sections and campaigns

Performance marketing and digital growth

• Manage and oversee the Google Ads Grant strategy and coordinate PPC campaigns with external service partners
• Monitor performance metrics and ensure effective use of budget and grant funding
• Identify opportunities to increase reach, across Europe and globally
• Support SEO improvements and digital visibility

Information and educational resources

• Contribute to the development of evidence-based patient information materials and lay summaries
• Liaise with respiratory professionals to ensure scientific accuracy
• Oversee translation of materials and maintain a clear multilingual strategy
• Ensure resources are culturally appropriate and inclusive
• Coordinate freelancers where increased capacity on projects is needed

Content and channels

• Oversee and produce the monthly ELF newsletter and Patient Voice newsletter
• Coordinate social media planning and evaluation, and content creation when required
• Monitor respiratory news and develop relevant content for ELF and ERS audiences
• Identify opportunities to expand visual and multimedia content, including video

Campaign and event communications

• Support communications for Healthy Lungs for Life (HLfL) and other public-facing campaigns
• Contribute to visibility around patient involvement at the ERS International Congress
• Support communications linked to EU projects and digital initiatives

Person specification

Essential

• Experience in a similar communications role, ideally within health, science or the not-for-profit sector
• Experience overseeing website content and digital strategy
• Understanding of analytics, SEO and digital growth strategies
• Excellent written and spoken English, with strong editing skills
• Ability to communicate complex scientific or medical information clearly
• Experience managing freelancers, agencies or external service providers
• Strong organisational and project management skills
• Confidence working with clinicians and international stakeholders

Desirable

• Experience working in an international or multilingual context
• Science or medical background
• Knowledge of one or more European languages
• Experience working with patient organisations or patient engagement initiatives
• Experience managing Google Ads Grant and/or PPC campaigns (directly or via agencies) 

Applications will be reviewed on a rolling basis. We encourage early applications as we are looking to appoint as soon as possible.

Harris Hill has an opening for a Website Assistant to join a lovely charity for 2 months, on a full time, hybrid basis. 

The Website Administrator Assistant will support the team by updating project details on their website. You will create and update pages – through uploading progress and final reports - related to the rganisations programme, presenting their work in a professional, concise and engaging way. You will have a keen eye for detail and design and be able to spot and correct errors in spelling and grammar.

You will be responsible for:

Maintaining and updating project pages on the website.

Creating new project pages including text, photos (banner and thumbnail), project locations.

Converting reports from MS Word to PDF, checking that formatting is correct and that content is suitable for being uploaded onto the website.

Uploading project updates and final reports to project pages.

Saving all files and correspondence on the server (MS Explorer), website and database.

Provide administrative support to the team, as required.

Essential knowledge and skills:

Experience of creating, updating and maintaining website content, using Django or similar.

Formatting photos.

Highly organised with excellent attention to detail.

Excellent communication and interpersonal skills.

Enjoys working within a team environment.

Ideally have an interest in biodiversity conservation.

Working:

3 days a week in the office in W1.

If you would like to hear more about the organisation, please apply as soon as possible, as the client is looking for a quick turnaround.

Starting Salary: £31,312 - £33,815 (including London weighting) 

Location: Romero House, London 

Hybrid working with a minimum of 40% of your time in the London head Office 

Job Profile

We are looking for an Advocacy Assistant who is keen to contribute to the work of CAFOD’s advocacy work, especially our work in Parliament. You will work closely with the policy and campaigns teams in contributing to bringing about long-term change for the poorest and most marginalised. The post will be responsible for monitoring key issues in Parliament and supporting work with the CAFOD All-Party Parliamentary Group. It provides direct support to the Director of Advocacy and Communications and ensures our advocacy and development education grants programme is well administered. You will be interested in advocacy work and have had some experience in campaigns, policy or parliamentary work, maybe gained in a voluntary capacity. You’ll be very well organised, with an eye for detail and completing tasks on time.

Key Responsibilities

Providing focused and valuable administrative support

• Developing and amending online and offline systems for teams or the Group 

• Support the teams on events, activities and projects 

• Supporting and Coordinating Supporter mailings 

• Collate relevant annual reporting information including the ECOSOC reporting.

Parliamentary Monitoring 

• To track Parliamentary activity, statements, questions and circulate these to relevant stakeholders within CAFOD 

• To support organising Parliamentary events and APPG meetings 

• To work with other NGO’s and coalitions on Parliamentary activity

Grant Processing 

• To administer the advocacy and development education grants liaising with prospective and successful grantees as appropriate. 

Communications Support

• Act as a first point of contact for any external enquiries, passing on requests to others as appropriate, and ensuring that the Supporter Relations Team have up to date information 

• Supporting the campaigns and policy team’s communications, mainly internal, and where appropriate, through CAFOD’s external website, social media tools

Financial Support 

• Monitoring expenditures and budgets

Person Specification  

• Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve 

• Managing ourselves: I recognise what needs to be done and take action to deal with it

• Working with others: I help others in the team and across CAFOD to achieve their goals

• Communicating: I actively listen to others; I keep colleagues informed of developments that may affect them

• Managing resources: I am clear about available resources and how they can be best used. I am careful in the use of resources, including other people’s time

• Achieving results: I have a clear sense of priorities. I keep focused on the work to be done. 

Job-specific Competencies  

• Experience in administration and budgets in an office environment with good knowledge of IT systems

• Good communication skills, written and verbal.

• Understanding of the UK Parliament is helpful but not essential.

CAFOD is a welcoming and supportive place to work and is committed to a safe and inclusive working culture where all are respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.  

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.   

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.  

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

People Administrator

Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive

Contract type: Permanent, full-time

Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)

About the job role

An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).

About you

You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.

• You’re approachable, proactive, and always willing to help.
• You handle sensitive information with care and discretion.
• You’re confident using Microsoft Office and enthusiastic to learn new systems.
• You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, please see the attached Recruitment Pack.

To apply, please visit our recruitment page via the apply button.

Closing date: 6 April 2026.

Interviews: 15 April 2026.

Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.

Job Description

Post: Assistant to Head of Services

Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one  hour commute to Birmingham (office)

Responsible to: Head of Services

Salary: £24,784.00 FTE (£9,913.00 actual)

Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed 

Annual Leave: 14 days per annum

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Purpose of the role: 

The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.

Key Responsibilities

Core Responsibilities (Primary focus of the role):

Service Coordination

• Assist with planning and delivering family support events.

• Help develop service materials for families and volunteers.

• Monitor service enquiries and triage routine queries.

• Liaise across internal teams.

Data & Reporting

• Update service databases and volunteer records.

• Produce volunteer activity updates and service statistics.

• Support monitoring and evaluation.

Communication

• Draft communications to families, volunteers, and partners.

• Support the development of digital and print resources.

Project Support

• Assist with service development projects.

• Support document preparation and research tasks.

• Help create new guidance materials and volunteer tools.

Volunteer Support

• Support the recruitment, onboarding, and coordination of volunteers.

• Assist with scheduling volunteers for events and activities.

• Maintain accurate volunteer records.

• Prepare volunteer communications and resources.

• Contribute to volunteer wellbeing initiatives.

• Support volunteers to feel prepared and confident.

General Responsibilities

• Maintain confidentiality and comply with data protection.

• Uphold the ethos and values of Little Hearts Matter.

• Undertake relevant training.

• Carry out reasonable duties supporting the service.

Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.

Person Specification

Experience

Experience handling enquiries and offering sensitive support                 Essential

Basic safeguarding knowledge                                                                Essential

Knowledge & Skills

Good organisational skills and ability to priortise                                 Essential

Competent with Microsoft Office 365                                                      Essential

Ability to maintain accurate, confidential records                                    Essential

Strong interpersonal and empathetic communication                             Essential

Excellent written and verbal communication                                           Essential

Ability to build relationships with volunteers and families                       Essential

Experience in a health-related charity                                                    Desirable

Experience in supporting events or training sessions                          Desirable

Knowledge of congenital heart conditions                                             Desirable

Experience with databases or volunteer-management systems           Desirable

Experience working with volunteers, families, or in a charity environment    Desirable

Understanding of the value of volunteers in service delivery                 Desirable

Personal Qualities

Compassionate, patient, and emotionally resilient                                Essential

Proactive and able to use initiative                                                 Essential

Flexible and adaptable                                                                      Essential

Committed to Little Hearts Matter’s mission                                    Essential

Other Requirements

Willing to work occasional evenings/weekends (with notice).           Essential

Willing to travel if required.                                                                Essential

This role is subject to enhanced DBS check.

Closing date for applications : 19 March 2026

Interviews: 31 March 2026

We are looking for an experienced events expert who can plan, deliver and evaluate a diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current MSF supporters and recruit new ones.

The Events Manager will lead the strategic planning, delivery and evaluation of diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current supporters and recruit new ones. 

The post-holder will ensure that events align with MSF UK’s mission and values, while maximising engagement, awareness and return on investment. 

They will play a pivotal role in fostering relationships with key stakeholders and driving MSF UK’s supporter engagement strategies forward. 

They will collaborate across departments, manage budgets, and provide actionable insights to continuously improve MSF UK's public engagement efforts. 

Hours: Full time, 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays and Thursdays) 

Salary: £46,784.49 per annum - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

The role 

The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events. 

They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends. 

The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation. 

Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan. 

To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes: 

• project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed. 

• project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan; 

• ensuring that project delivery is on time and on budget, and that risk mitigations are in place; 

• working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate; 

• ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders. 

Key accountabilities 

• Demonstrable experience of working on projects and/or events. 

• Experience working in a fast-paced environment, managing a potentially unpredictable workload. 

• Knowledge and experience of using IT systems. 

• Experience and knowledge of social media and its applications. 

• Experience of community outreach and engagement.

• Ability to carry out events in evenings / weekends as required.

• To conduct other tasks and duties as considered reasonable by the CEO. 

This role involves a Level 3 Apprenticeship with Colchester Institute.