Contract administrator jobs in Halesowen, west midlands
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Human Resources administration
- Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
- Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
- Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
- Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.
Administrative Support
- Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
- Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
- Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.
Policy Compliance & Staff Support
- Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
- Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
- Support the preparation of HR and administration summaries for management review.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field
- At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
- Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Good knowledge in labor law.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Administrative reliability
- Confidential handling of information
- Timely escalation of risks
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Finance Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Budget management and control
- Maintain project budgets, budget lines, forecasts, and expenditure tracking tools for management use.
- Monitor expenditure against approved allocations and identify variances, burn-rate concerns, or unsupported cost movements requiring management action.
- Support financial planning and provide management with clear financial visibility for decision-making.
Financial Documentation and reporting
- Review financial records, supporting documents, reconciliations, and payment-related files to ensure accuracy and completeness.
- Prepare periodic financial reports, summaries, and management updates in the required format and within agreed deadlines.
- Coordinate with the Sudan Finance Officer to obtain complete and accurate field finance information and supporting documentation.
Internal Control and Compliance
- Ensure that payment controls, authorisation workflows, segregation of duties, document retention, and audit trail requirements are followed.
- Support audit preparation and respond to internal or external financial review queries as assigned.
- Flag any suspected non-compliance, fraud risk, or weak supporting documentation immediately through the appropriate escalation channel.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or related field
- At least 5 years of relevant project finance, donor compliance, experience, or NGO financial management.
- Good understanding of financial control and audit-readiness requirements.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Financial discipline and accuracy
- Confidential handling of information
- Analytical thinking.
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Operational planning and tracking
- Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
- Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.
Procurement and Supply chain support
- Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
- Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
- Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation
Documentation and Asset control support
- Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
- Support tracking of assets, equipment, and key operational commitments linked to project implementation.
Operational Risk Management
- Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
- Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field
- At least 5 years of relevant experience; preferably in humanitarian or project environment.
- Good understanding of procurement workflows, record keeping, and implementation support systems.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Operational organization
- Confidential handling of information
- Analytical thinking.
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
As a Beat Programme Officer, you will deliver high quality coaching support and guided self-help to individuals experiencing eating disorders and/or their loved ones, fostering early intervention and promoting sustained long-term recovery.
You will effectively manage a caseload of beneficiaries, providing tailored support that fosters early intervention and promotes sustained recovery.
Programme Officers work collaboratively and in alignment with Beat’s values, ensuring the achievement of Beat’s goals and strategy, and facilitating the effective delivery of contracted programme places.
You will be part of a cohesive and high performing team based on the principles of trust, mutual respect and empowerment.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.


About Us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.
This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.
About the role
- Hours: 30 hours per week (this can be worked over 4 or 5 days). We will consider other working patterns with a minimum of 3.5 days per week worked over 4.
- Duration: Two-year contract, renewed subject to funding
- Location: Home-working, can be based anywhere in the country
- Salary: c. £53,820 per annum FTE (£43,056 pro-rata for 4 days)
We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.
We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.
This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.
About You
You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.
You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.
You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.
What You Can Expect to Be Doing
Function leadership
- Work as part of the Senior Leadership Team
- Contribute to organisational strategy, planning and growth
- Support organisational decision-making, balancing operational, financial and strategic priorities
Develop operations and organisational systems
- Oversee the day-to-day running of the organisation, ensuring efficient and effective operations
- Develop and implement systems, processes and policies to support a scaling organisation
- Take ownership of organisational infrastructure (e.g. CRM, internal systems, workflows)
- Improve internal coordination, planning and ways of working across functions
Financial management and sustainability
- Oversee day-to-day financial operations, including reporting, invoicing and payments
- Support organisational financial planning, forecasting and scenario modelling
- Work with external accountants/bookkeepers and ensure strong financial controls
- Support the Executive Director and Board on financial governance and decision-making
People management
- Ensure the organisation has robust HR systems in place, ensuring they reflect changes in legislation, support staff wellbeing and development and foster an inclusive and positive culture
- Lead recruitment, onboarding and staff contracts
- Support performance management, team development and organisational culture
Programme and contract management
- Oversee operational delivery of programmes and projects
- Manage funder agreements and contracts, ensuring compliance and reporting
- Support programme leads with planning, delivery tracking and coordination
- Strengthen systems for delivery and accountability
Governance and organisational support
- Support effective governance, including Board coordination and reporting
- Ensure strong administration of meetings, papers and decision-making processes
- Strengthen alignment between governance, strategy and operations
Cross-organisational leadership
- Act as a central coordination point across policy, campaigns, research and communications
- Support other heads of function to deliver effectively through strong operational systems
- Identify and address organisational capacity gaps, particularly in admin, finance and infrastructure
Person Specification
Essential
- Experience of working at senior leadership level
- Strong experience in operations and financial management
- Experience establishing or improving systems and organisational infrastructure
- Experience of HR processes and people management
- Experience supporting governance and working with senior stakeholders
- Ability to operate effectively in a small, fast-paced and growing organisation
- Strong organisational, problem-solving and communication skills
Desirable
- Experience in a charity, coalition, membership or policy organisation
- Experience supporting organisational growth or scaling
- Experience managing CRMs or digital systems
- While not essential, we would welcome applications from candidate who have either a HR or a financial qualification i.e. CIPD qualified or AAT qualification or similar level of experience and knowledg
The application process
Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We regret that our small team does not have capacity to respond to unsuccessful applicants individually.
Timeline
- Closing date: 23:30, Thursday 11th June
- Notified for interview by: Tuesday 16th June
- Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.
The client requests no contact from agencies or media sales.
Kennedy Memorial Trust is seeking a junior Administrator who can playing a key role in supporting one of the UK’s most prestigious international scholarship programmes. This role is offered on a full-or part time basis, based predominantly from home with travel to London on an occasional monthly basis.
Reporting to: Director of the Kennedy Memorial Trust (KMT)
Contract: Permanent
Hours: Part-time or Full-time, 30 - 37.5 hours per week (flexibility in hours and working pattern available)
Salary: £26,000 - £28,000 FTE
Location: Work from home with monthly travel to London and occasional event attendance.
Applicants must have the right to live and work permanently in the UK. The Trust cannot offer visa sponsorship.
________________________________________
About the Kennedy Memorial Trust
The Kennedy Memorial Trust is a registered charity (No. 234715) that funds exceptional UK graduates to pursue postgraduate study at Harvard University and the Massachusetts Institute of Technology (MIT). Established as a living memorial to President John F. Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since 1966.
In addition to administering one of the UK’s most prestigious international scholarship programmes, the Trust maintains the Kennedy Memorial at Runnymede, Surrey. The Trust is governed by a Board of up to eleven Trustees appointed by the UK Prime Minister, the Presidents of Harvard and MIT, or the President of the United States.
Kennedy Scholars go on to make significant contributions across public service, law, science, technology, education, business, charities, the arts and media.
________________________________________
The Role
This Administrator role is an exciting opportunity for a self-starter to play a central role in supporting the running of one of the UK’s most prestigious international scholarship programmes. The Administrator will help provide an excellent experience for applicants, Scholars, alumni, Trustees and partner institutions.
The Administrator role with support on the full scholarship cycle which includes providing high quality administrative support to the Director, Scholars and other stakeholders. The Administrator will support on keeping accurate financial and data records, governance, communications, event planning and alumni engagement activities as required.
The role requires someone who has demonstrable experience of providing Administration support, has excellent written skills, can use their discretion, has good attention to detail as well as possessing strong interpersonal skills.
DUTIES AND RESPONSIBILITIES
1. Scholarship Administration and Selection
Administer the scholarship application process and selection cycle, including its promotion, application timelines and manage applicant enquiries. Respond promptly and professionally to applicant enquiries via email, phone and online channels.
Prepare longlists and shortlists in consultation with the Director. Provide administrative support to the selection panels, including scheduling scholar interviews and preparing interview packs, briefing papers and secure document folders for panel members.
Work with the Director to communicate selection outcomes professionally and sensitively to applicants.
Support safeguarding, compliance and due diligence processes relating to applicants and Scholars. Maintain accurate records of applicant demographics, progress, decisions and feedback.
2. Scholar Support and Engagement
Arrange onboarding for new Scholars, including orientation materials, pre departure meetings, events and information sessions. Maintain FAQs and administrative briefings.
Maintain up-to-date Scholar profiles, biographies and photos for the Trust’s website, social media and publications.
Facilitate community‑building among current Scholars through sharing news, arranging check‑ins, online meet‑ups and occasional social or academic gatherings.
Contribute to the Trust’s pastoral and administrative support of Scholars throughout their studies in the US. Monitor Scholar engagement, academic progress and wellbeing, escalating concerns where appropriate.
3. Financial Administration and Reporting
Prepare documentation for tuition payments, stipends and approved expenses; maintain timely and accurate payment schedules.
Provide administrative support to the Director regarding statutory reporting including the Annual Report and Charity Commission returns
4. Communications, Outreach and Marketing
Draft, edit and publish web content, including scholarship information, news updates, Scholar profiles and stories and application guidance. Maintain FAQ pages and ensure accurate, clear and up to date information for applicants.
Support digital communications, including social media posts, email campaigns and website announcements to highlight Scholar achievements and alumni successes. Maintain a database or scholar profiles which are published on the website.
Represent the Trust at events such as graduate fairs, widening participation meetings and university visits.
Maintain a database of UK Universities and partner organisations who support the Trust to reach the widest possible audience for promoting the scholarship. Build relationships with UK universities, careers teams and relevant networks to promote the scholarship.
5. Governance and Committee Support
You will work with the Director to provide the scheduling, servicing and administration of Trustee meetings, scholarship panels and standing committees, including the preparation of meeting agendas, briefing materials, papers and securely held meeting papers.
Draft accurate minutes of meetings and keep track of deadlines of actions.
Maintain governance records, committee membership lists and document archives. Support working groups and sub committees, including document preparation and follow up tasks.
Support the Director with the ongoing review and development of policies and procedures to ensure they are fit for purpose.
6. Executive admin and other functions
You will work with the Director on executive and administrative support, including diary management, correspondence, travel and expenses
Undertake other reasonable duties in support of the Trust’s work
Maintain accurate records in all internal systems, ensuring high data quality standards.
________________________________________
SKILLS, EXPERIENCE AND BEHAVIOURS
Essential
· Proven administrative and organisational experience in any sector
· Demonstrable high level written skills
· High level of office software ability
· During interpersonal skills
· High level of accuracy, numeracy and attention to detail
· Able to demonstrate experience of managing competing priorities and meeting deadlines
· An interest in the work of the Kennedy Memorial Trust
Desirable
• Minimum of a B grade in A level English or a Degree
• Experience in scholarship administration, or student support
· ` Experience editing or creating web content
• Knowledge of higher education and current affairs
________________________________________
Personal Attributes
• Highly organised and self motivated
• Warm, professional manner with a willingness to learn
• Sound judgement and discretion when handling confidential information
• Empathic and able to be self-confident when working with scholars and the team
• Proactive, flexible and comfortable working in a small team
• Commitment to equality, diversity and inclusion
• Willingness to invest in ongoing professional development
________________________________________
HOW TO APPLY
Please submit:
• A CV
• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust
Application deadline: midnight 25th May 2026
A Basic DBS check will be required for the successful candidate.
Please submit:
• A CV
• A covering letter with a supporting statement (maximum 2 pages) outlining how you meet the role criteria and what you feel you could bring to the Kennedy Memorial Trust
Application deadline: midnight 25th May 2026
A Basic DBS check will be required for the successful candidate.
Physics Partners is a charity dedicated to improving the life chances of young people through physics education, while helping to build the skilled workforce the UK will need in the future. We work closely with schools, teachers, technicians, and industry partners to ensure that every young person, regardless of background, has access to high-quality physics teaching.
We are seeking an organised and proactive administrator to support the delivery of our training programmes. This is a varied and rewarding role, central to ensuring the smooth running of our training calendar, communications, and events.
The postholder will work closely with schools, universities, coaches, and the wider team to coordinate training activity, maintain strong communication with stakeholders, and support the delivery of high-quality events.
This role would suit someone who enjoys administration and coordination work, takes pride in attention to detail, and is comfortable managing a range of recurring tasks and responsibilities. We are open to flexible working arrangements.
Terms
- Hours: 28 hours per week (0.8 FTE), term-time equivalent working pattern comprising 39 term-time weeks and 15 flexible working days during school holidays.
- Annual Leave: 20 days’ paid annual leave (separate statutory entitlement, normally taken during school holidays).
- Salary: £18,400 per year (£26,000 FTE equivalent), pro-rated and paid in equal monthly instalments over 12 months.
- Contract: Initial 12-month term, with the potential to become a permanent position.
- Location: Home-based, with travel to London 2/3 times per term for meetings.
- Line Management: Reports to the Chief Executive, Physics Partners.
- Travel: Some travel in England may be required to events, including occasional overnight stays.
- Enhanced DBS Check: This role is subject to an enhanced DBS check, which will be carried out by Physics Partners.
Role responsibilities:
1. Manage the day-to-day administration of training programmes
2. Maintain and update the training calendar, both offline and online
3. Liaise with schools, universities, and coaches to ensure clear and timely communication
4. Manage the shared inbox, responding professionally and efficiently
5. Support the coordination of events, including pupil days and teacher events
6. Take minutes and produce action log at board meetings, as required
7. Maintain and update mailing lists and contact databases
8. Send out certificates to training participants
9. Distribute coach feedback following sessions
10. Attend team meetings and training events as required
11. Take and prepare board meeting minutes
12. Assist with maintaining and updating Charity Commission records
13. Support the wider team with general administrative coordination
Essential Skills & Experience
· A collaborative and supportive team player
· Excellent organisational skills with the ability to manage multiple priorities
· Comfortable with administrative and repetitive tasks
· High level of attention to detail and accuracy
· Strong written and verbal communication skills
· Confident IT skills and ability to learn new systems quickly
· Ability to work independently and manage time effectively in a remote working environment
Desirable
· Experience using WordPress / Mailchimp / Eventbrite or similar
· Customer service experience
· Experience of working in or with secondary schools
· Knowledge of the STEM Education sector
· Experience supporting events, training, or programme delivery
Training:
The post-holder may be required to undergo training relevant to the responsibilities above or related functions. The cost of this training and reasonable expenses will be covered by Physics Partners.
The client requests no contact from agencies or media sales.
Job title:Senior Team Administrator
Reports to: Chief Executive
Line reports: Work experience/interns (occasional)
Location:Birmingham, London or Manchester (minimum 40% office-based, with regular travel to London)
Salary:£32,000 to £35,000 out of London, £34,500 to £37,500 in London (pro-rata if part-time); salary scales under review
Hours: Full-time 37.5 per week (part-time 30 hours welcome, minimum four days, including Tuesdays)
Contract: Permanent
Overall purpose
Reporting to the Chief Executive, the Senior Team Administrator will take responsibility for managing the administrative requirements relating to the governance of the charity and of the senior staff team, and for ensuring Breaking Barriers operates efficiently as possible, ensuring that the organisation can be effective in delivering its mission.
You will have a strong knowledge of all aspects of charity administration, be able to manage a wide range of tasks, be able to work at a fast pace across all areas of Breaking Barriers’, and be able to drive new ways of working to minimise wasted time and resource, freeing up more staff time to best support our clients.
Key responsibilities
This is a new post at Breaking Barriers. The initial key responsibilities are described below, and the role will develop according to the charity’s changing needs.
Governance and management
· Organise and attend quarterly board of trustee meetings, including room booking and note-taking
· Arrange other meetings with trustees, including regular subcommittee meetings
· Work with the Chair, CEO and other members of SLT to finalise and circulate papers for meetings with trustees
· Manage the annual plan of trustee meetings
· Work with the Chair and CEO to support trustee recruitment, training, induction, and record keeping
· Work with the CEO and Director of Finance to ensuring that all regulatory reporting is fulfilled, and appropriate updates carried out, including in relation to the Charity Commission
· Maintain the record of policies and procedures, and take responsibility for ensuring these are updated by the agreed senior team leads in a timely manner
Cross charity support
· Be a central resource to advise on and make travel booking for all staff
· Be available to the HR manager to support significant administrative tasks, such as annual checks of staff data, and tasks relating to recruitment
· Be available to members of the leadership team to undertake administrative tasks as required, across a range of activities relating to fundraising, communications, services, programmes, finance and operations
· Lead on ensuring that data is stored on the charity’s systems in line with agreed policies and practice
· Take an active role in health and safety across the charity, including maintaining the health and safety and risk assessment register
· Monitor general email addresses, processing basic enquiries and forwarding enquiries to relevant teams
· Manage the London telephone number, answering calls and monitoring and responding to/forwarding voicemails
· Administer the alumni programme
· Support the Director of Finance and the HR Manager in on-boarding and off-boarding staff, including set up of devices
· Support the Deputy Chief Executive and fundraising colleagues in the management of donation platforms and similar processes
· Maintain relevant staff pages on Breaking Barriers’ website
· Support any work experience or intern scheme, ensuring colleagues are supported to learn throughout their placement
Senior team support
· Manage the administration of key organisational meetings, including regular meetings of the senior leadership team, joint leadership team, and all staff
· Ensure agendas for meetings and notes taken are circulated in a timely fashion, and action points are followed up appropriately
· Arrange meetings and undertake diary management for the CEO and other members of SLT when required
General
· Work across the charity to try to improve processes and automation, reducing unnecessary or repetitive work
· Undertake other tasks as required.
Person specification
Essential
Experience and knowledge
· A minimum of 1-years’ experience of working in a non-profit organisation
· Experience of providing effective administration support in an office or organisational setting
· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity
· Experience of dealing with sensitive and confidential information and managing professional boundaries
· Experience of implementing new ways of working, including processes which reduce administrative needs
Skills, abilities and attitude
· Ability to encourage, support and persuade colleagues to implement new ways of working, including processes which reduce administrative needs
· Excellent organisational skills, with the ability to manage multiple tasks and competing priorities
· Excellent written communication skills, including proofreading and formatting documents
· Tech-literate, including familiarity with using AI appropriately
· Ability to prioritise and complete a range of complex tasks with minimal supervision
· Commitment to the mission of Breaking Barriers
· Commitment to equity, diversity and inclusion
Desirable
· Lived experience as a refugee or of forced migration
· Experience of working within an organisation supporting asylum seekers and refugees
· Experience of working in employability
How to apply
To apply for this role, please provide:
- A CV of no more than 2-sides of A4
- A written response of a total of no more than 600 words illustrating how you meet the following three elements of the person specification:
· Experience of providing effective administration support in an office or organisational setting
· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity
· Examples of implementing new ways of working, including processes which reduce administrative needs, and your ability to encourage, support and persuade colleagues to implement new ways of working
We expect to receive a large number of applicants for this role. As such, we are unable to consider candidates who do not follow the instructions above.
The recruitment process will involve both assessment and interviews.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?
My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.
The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.
You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include
- Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
- Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
- Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
- Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
- Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
- Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
- Overseeing GDPR compliance, health and safety and statutory obligations
- Supporting facilities management, including getting the reception area fully operational
- Providing hands-on support and coaching to the admin team
- Producing a clear written recommendations report by the three-month point to support continuity
- Strong experience in senior administration, operations or office management, ideally within the charity or third sector
- Experience or knowledge of organisational and HR policies
- Knowledge of UK employment rights and employment law
- Hands-on understanding of charity governance and regulatory compliance
- Working knowledge of GDPR and health and safety
- Experience managing suppliers and contracts
- Confidence supporting recruitment, onboarding and HR processes
- A supportive, coaching-style approach to working with others
- The ability to prioritise, work at pace and get things done
- Strong cultural competence and commitment to equality, diversity and inclusion
- Role: Interim Senior Admin Officer
- Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
- Rate: £15–£18 per hour, depending on experience
- Hours: 20 hours per week, Monday to Friday
- Location: Newcastle upon Tyne (NE4), with on-site or remote working
- Contract type: Temporary
- Duration: 6 months
As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project. We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.
This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including: coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks.
Main responsibilities
Planning & strategy delivery
- Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
- Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
- Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
- Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
- Keeping up to date with good practice & sector advances and sharing these with the AHS team.
Practical engagement and involvement
- Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
- Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme. To include, for example:
- Managing and supporting Youth Advisors
- Running a standing Young People’s Advisory Group (YPAG)
- Organising & delivering other ad hoc engagement activities as necessary
- Securing external partners where necessary, and managing contracts and delivery of their work across the UK
- Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
- Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
- Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.
Team support
- Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
- Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
- Sharing examples of emerging good practice and impact across the research team.
- Line managing an Engagement and Involvement Officer
Wider
- Contributing to shared learning and future sustainability as part of wider communities of practice
- Acting as a key point of contact for community members and partners involved in the research
- Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.
Knowledge, skills and experience
Essential criteria
Engagement and involvement
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice
- Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including marginalised and vulnerable groups
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
- Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.
Other essential criteria
- Undergraduate degree or equivalent qualification in a relevant field
- Experience of successful project management and ability to deliver, working independently.
- Ability to manage a budget and report on financial activity accurately
- Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
- Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
- Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)
Desirable criteria
- Relevant qualification in engagement and involvement
- Post-graduate degree or equivalent experience
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
- Familiarity with health research and data governance frameworks
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
- AHS is a national organisation, and our activities take place across the UK.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available).
Please apply via CharityJob, making sure to answer the screening questions in full.
The closing date for this position is midnight on Sunday 31st May.
Interviews are currently expected to be held Wednesday 1st/Thursday 2nd July.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Please ensure you answer each screening question in full, while staying within the specified word limits.
Please note cover letters will not be accepted for this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are 4 Day Week employer
Purpose of the role
Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages. We are committed to changing attitudes, challenging prejudice and championing equality.
We are seeking a highly organised and proactive individual with experience working in clinical governance, quality, compliance or healthcare administration within a health service delivery setting.
You will be confident supporting systems that ensure services are safe, effective and continuously improving, and comfortable working with governance processes, regulatory requirements and quality reporting.
Working closely with the Assistant Director of Nursing and senior leaders, you will support the effective operation of governance systems including clinical policies, audits, incidents, complaints, patient feedback, compliance, and external regulatory requirements.
Essential criteria
- Experience of working within an organisation delivering clinical health services
- Experience of working within clinical governance, quality, compliance or healthcare administration
- Strong organisational skills with excellent attention to detail
- Clear and effective written and verbal communication
- Ability to analyse and interpret qualitative and quantitative data
- Confident producing reports and presentations for a range of audiences
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full-Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
- Salary: £40,000
- Closing date: 27th May 2026
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Legacy Case Officer
Salary: £30,255 - £37,732 per annum
Location: Remote (with occasional travel to Downton, Salisbury, SP5 3RB and other UK locations as needed)
Hours: Full time, 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Legacy Case Officer to join our Legacy team at Help for Heroes. You’ll be playing a vital role in our legacy fundraising, taking responsibility for a wide variety of legacy cases, and ensuring we receive funds to support veterans and their families to live well after service.
Please see below for more information on what just might be your future role.
About the Role
Legacies are key to our work at Help for Heroes. It is thanks to our generous supporters that we can continue providing practical help and hope to veterans and families across the UK. We wouldn’t be able to continue without them.
The Legacy Case Officer is key in ensuring we will receive these gifts. The role has responsibility for almost half of our legacy income, covering a significant number of non-contentious residuary, specific and life interest cases.
It involves a high degree of autonomy as you will help protect the charity’s income and reputation through sensitive case management, and acting within the limits delegated. You will be supported throughout by your colleagues and manager, with additional learning & development available.
This role is remote to ensure we can recruit the best candidate, but with an expectation to be able to travel occasionally to our Head Office or London for meetings
About You
You have first-hand experience of dealing in legacy administration, capable of dealing with a variety of charitable gifts and matters. It is not essential to have knowledge of resolving contentious cases, but you are able to identify which may require additional support.
You will be experienced in Charity Legacy Administration with a ILM qualification (CiCLA or Diploma) or relevant experience from the charity or legal sector.
As an individual:
- You are confident and able to work autonomously
- You are empathetic and sensitive when helping bereaved families
- You have strong attention to detail
- You are great at prioritisation and time management
- And you are passionate about legacy fundraising
You are also willing and able to travel as required for meetings, training or other, including to Downton (SP5 3RB) or London, with occasional travel to other UK locations. You are welcome to ask for further information during the interview stage.
You are also comfortable staying away from home overnight on occasion, when required to support events or team activities.
About the Team
This role is a key part of the Legacy Management Team which sits within Legacy & In-Memory, and part of the wider Mass Fundraising Team. We’re a team with a variety of experience and knowledge, always welcoming those with new perspectives.
The team is values-driven, supportive and committed to best practice, learning and continuous improvement. Collaboration sits at the heart of how we work - both within the service and across the wider charity — to ensure we do the best for our beneficiaries.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 31st May 2026
Interview Process: First Interview (virtual), week commencing 15th JuneSecond Interview (in-person), 25th or 26th June
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
The Events Assistant will support EFN to plan and deliver our annual programme of 50+ events.
Location: Working from home (in the UK), ideally within 90 minutes of London by train. Regular travel to London will be required for in-person events, with occasional travel to other parts of the UK.
Salary: £30,000 pro rata
Contract: Fixed Term Contract for one year, subject to a six-month probationary period.
Hours: 0.5 FTE/2.5 days a week (17.5 hours) to include Tuesdays and with a flexible working schedule to cover events as needed. For any extended hours worked through event or travel time, time off in lieu (TOIL) will be provided.
Closing date: Tuesday 2 June, 23:59
Provisional interview dates: W/C Monday 22 June
Please note: By the start of any employment with EFN, you must have the right to work in the UK and documentary evidence to support this. EFN is unable to sponsor work visas.
About the role
Events are at the heart of how EFN brings its community together, creating spaces for our funder and fundraiser networks to connect, learn and collaborate. The Events Assistant will support the Programme Team to plan and deliver our annual programme of 50+ events.
EFN’s Programme Team is made up of our Scotland Lead, Funder Network Lead, Environmental Groups Lead and Head of Developing Philanthropy. Each of these roles produces events targeted at different audiences, ranging from new philanthropists and wealth advisors to funders and fundraisers.
About you
This is a varied and hands-on role that requires strong organisational skills, excellent attention to detail, and a genuine enjoyment of bringing people together. You will be highly organised and confident in taking responsibility for the end-to-end logistics, coordination and delivery of events, ensuring they run smoothly and leave attendees feeling informed, connected and inspired.
We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.
Essential
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Demonstrable experience coordinating events, either online or in person, from planning through to delivery.
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Excellent organisational and project management skills, with strong attention to detail
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Confidence working with online event platforms and ticketing systems.
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Strong written communication skills, with the ability to draft clear and professional event communications.
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A proactive, problem-solving approach; able to anticipate and solve issues .
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Excellent interpersonal skills.
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Advanced IT skills, including online meeting platforms.
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A self-starter who is comfortable working remotely and managing their own workload within a small, part-time team.
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A commitment to EFN’s mission and JEDI commitments.
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A willingness to travel occasionally to Scotland and other parts of the UK to support in-person events.
Desirable
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Experience using CRM systems such as Salesforce.
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Experience using graphic design tools such as Canva for creating event graphics.
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Experience of hybrid event delivery, including managing in-person and online participants simultaneously.
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An interest in or knowledge of the environmental sector, philanthropy or the charitable sector more broadly.
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An enjoyment of people, and an enthusiasm for working within an organisational culture that emphasises kindness and mutual respect.
We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.
We will aim to hold first round interviews (virtually) during the week commencing Monday 22 June. If you cannot make dates this week, please let us know when you submit your application and we will try and accommodate you.
Shortlisted candidates will be asked to do a task during the interview process. Further details on the task will be shared in advance, but please note that no additional preparation will be required.
Our vision is an effective, flourishing ecosystem of environmental philanthropy that is supporting people and the planet to thrive together.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to build and lead a trusted online peer support service that people affected by Motor Neurone Disease (MND) rely on. As an Online Communities Lead, you will have the autonomy to shape how the forum develops. You will take ownership of a live online service, with clear accountability for moderation standards, platform governance and overall service quality.
As an Online Communities Lead, you will make independent moderation decisions, including assessing safeguarding risks and applying proportionate escalation in complex situations. You will be comfortable holding responsibility for service-level risk, working within clear governance frameworks while acting decisively when it matters most.
You will act as product owner and primary administrator for the platform, managing configuration, permissions, workflows and continuous improvement. The Online Communities Lead will also lead and support a team of online volunteers, ensuring their wellbeing while maintaining consistent service standards.
Key Responsibilities
- Take ownership of and lead the day-to-day delivery of online peer support services
- Act as primary administrator and product owner of the community platform
- Manage moderation, safeguarding concerns and complex risk escalation
- Ensure compliance with GDPR, Online Safety Act and organisational standards
- Analyse community data to inform service development and reporting
- Grow reach and improve accessibility
- Manage external suppliers supporting the platform
- Lead, recruit and support online community volunteers
- Maintain service continuity plans and respond to incidents
About You
Essential:
- Experience managing online community platforms and tools
- Strong knowledge of GDPR and Online Safety Act requirements
- Experience handling complaints and crisis situations, including content moderation, escalation protocols
- Ability to analyse community metrics and report on impact
- Confident communicator, able to represent community voices
- Experience managing or supporting volunteers, including remote management
Desirable:
- Understanding of person-centred and accessible digital support
- Experience developing or improving online services
- Experience working with external partners or agencies
- Background in a charity or peer support environment
Hybrid working expectations: This role is home-based with occasional travel to our Northampton office
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent)
Contract: Permanent – Part time, 3 days a week
Location: London or Birmingham
Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings.
Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol.
As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy.
You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts.
Key Responsibilities
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Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team.
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Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee.
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Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer.
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Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team.
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Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal.
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Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise.
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Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met.
Essential Experience, Knowledge and Competencies
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Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise.
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Proven experience in a senior operational leadership role with finance oversight responsibility.
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Experience of audit management and board-level financial reporting.
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Track record of leading and developing small teams.
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Working knowledge of GDPR and charity compliance obligations.
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Demonstrable ability to operate at a strategic and governance level
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Experience leading operational process or systems improvement, from diagnosis through to implementation.
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Active interest in AI and automation tools, with a practical approach to exploring and applying them.
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Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture.
Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview.
Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK.
To apply, please apply through CharityJob.
Closing date for applications- Wednesday 10 June (midnight)
Round 1 interviews (online) : Thursday 18 June
Round 2 interviews (in person- London): Thursday 25 June
We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period.
For more information on this role, please see the full application pack.
All answers should be no longer than 250 words.
The client requests no contact from agencies or media sales.


