Customer and database administrator jobs in Glasgow
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Heart Foundation (BHF) is fully committed to ensuring the safety and wellbeing of its staff, volunteers, contractors and customers.
We are looking for an excellent administrator to contribute towards an effective Health & Safety team.
As a Health & Safety Administrator, you’ll play a pivotal role in dealing with the day-to-day administration of the BHF's online incident/accident reporting system (Alcumus) and ensure that all case workflows are escalated when necessary and followed through to completion.
You'll be the team’s first point of contact answering health and safety enquiries whilst also supporting the wider health and safety team on other administrative projects as and when required.
You'll also be responsible for ensuring that the Health & Safety Teams Safety Management System is maintained and updated where necessary.
About you
We are looking for a well-organised administrator with strong communication skills and high competency in MS Office.
To excel in this role, you will:
- Be skilled in using databases or case management systems to track work.
- Demonstrate experience in gathering information, following up on actions, keeping documentation up-to-date, and using data for reporting.
- Have experience in a fast-paced, dynamic team with changing priorities, working both independently and as part of a team, confidently escalating concerns when needed.
- Become a process expert, ensuring best practices are adhered to.
- Have excellent written and verbal communication skills to engage all stakeholders professionally and promptly.
- Be highly organised with great time management.
- Have experience supporting projects and initiatives, collaborating with your team and the wider organisation
Knowledge of health and safety legislation and the retail sector is highly desirable.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Working arrangements
Please note this is a fixed term contract for 18 months.
This is a home-based role, with occasional travel to our sites across the UK. There will also be a requirement to travel to BHF offices where necessary for team events and meetings.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process will consist of two stages. The first stage will be a one way video interview. Successful candidates at this stage will be invited to a panel interview via MS Teams.
How to apply
For more information and to apply, visit our career site.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for visa sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?
This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.
We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.
Job Description
- Administration & Systems Management
Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.
- HR & Volunteer Support
Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·
- Finance Support
Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM
- Meeting, Event & Travel Support
Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.
- Communication & Compliance
Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.
- CEO, Board and Governance Support
Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board
Person Specification
Essential
- Excellent organisational skills and ability to juggle multiple priorities.
- Excellent communication skills, both written and verbal
- Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
- Good data management skills to support monitoring and evaluation work.
- Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
- Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
- Previous experience in administration, operations, or a, supportive, team-focused role
Desirable
- Experience managing a CRM.
- Experience coordinating events, ideally both online and in person.
- A strong understanding of, and passion for, women's and girls' rights.
- Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
- Understanding of use of social media to engage with different audiences.
- Ability to represent The Circle to external audiences.
- Some experience of working with high profile names
- Experience supporting on policy writing
- Experience of providing basic HR support
Personal Characteristics
- Extremely organised and ability to work in a fast-paced environment
- Attention to detail.
- An entrepreneurial and enterprising approach to work.
- Efficient, reliable, flexible and collaborative working style.
- A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
- Team player who enjoys working collaboratively and flexibly to achieve outcomes.
- Keen to add value to the organisation’s culture and ethos.
- Interest in global women’s rights.
The client requests no contact from agencies or media sales.
JOB TITLE: Senior Administrator Maternity Cover
SALARY: £16,666 pro-rata per annum (£25,000 FTE)
LOCATION: Homebase
HOURS: Part-time (25 hrs/week) Flexible working.
CONTRACT: 6-month Fixed-Terms Contract Maternity Cover
We are seeking a highly organised and systems-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role is particularly well suited to someone who enjoys working closely with data, systems, and processes, and takes pride in maintaining accurate, well-structured records that help teams run efficiently.
A significant part of the role involves working with databases, spreadsheets, and CRM systems, so confidence using Excel (including formulas and data management) is essential. You will be comfortable navigating multiple digital systems and able to quickly learn new platforms, while maintaining high standards of data accuracy and organisation. Experience working with CRMs such as ImpactED, Beacon, Salesforce, or Blackbaud would be advantageous.
You will be confident working across Microsoft Office 365 beyond Outlook, using tools such as SharePoint, Teams channels, and collaborative data systems to manage information and keep records up to date. The role requires someone who is methodical, detail-oriented, and proactive in keeping systems organised and information accessible.
This is a 6-month maternity cover position, expected to run from June through November, with the possibility of extension depending on organisational needs and circumstances.
You will play a key role in ensuring the smooth coordination of our administrative, data management, and operational processes. Joining a highly motivated and committed team of home-based colleagues who are passionate about improving the lives of young people through our specialist youth programmes, you will help ensure that the systems, records, and processes behind our work run efficiently and reliably.
Your role will focus on maintaining and managing organisational systems and records, supporting programme delivery, and ensuring accurate and up-to-date data across our CRM and impact tracking platforms. You will sit within the operations team and coordinate key operational processes including volunteer and recruitment administration, liaising with external providers, and supporting the logistics and record-keeping of IT equipment and other programme resources. The role also includes general administration, coordination, and governance support to help keep the organisation running smoothly.
You will be self-motivated and comfortable working remotely while staying closely connected with a collaborative team. Strong organisational skills, attention to detail, and clear communication will enable you to manage competing priorities while maintaining a high level of accuracy and professionalism.
We welcome applicants whatever your stage in life. If you are returning to the workforce after a period away, or seeking a change of pace, we encourage you to get in touch. Across the team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team, one that makes better decisions, drives innovation, and delivers better outcomes for our young people.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhance Maternity Leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date: Sunday 19th April 2026 at 23:59.
Interviews (provisional dates):
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First-round online interviews Friday 24th April 2026,
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Final round online interview Tuesday 28th April 2026 + Task
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.
We are now recruiting for an Administrative Coordinator to join our team.
This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team.
You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working.
Key tasks include:
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Coordinating meetings, events and trustee processes
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Providing hands-on finance administration, including bookkeeping using Xero
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Supporting digital systems, CRM and data stewardship
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Maintaining accurate records and shared documentation
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Contributing to consistent, relational and accountable ways of working across the Network
This role involves working from home with some travel.
We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector.
How to apply
To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity).
The application deadline is 23:30 on Wednesday 25th March.
Interviews will be held online on 1st and 2nd April.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
The International Alliance of Patients’ Organizations (IAPO) is a unique global non-governmental organisation
representing patient organisations supporting patients and people with lived experience from all regions of the
world across all disease areas.
We are a small, internationally focused team and are seeking a proactive, engaged and organised
Membership Engagement Manager to strengthen and enhance our global membership operations.
We do not have a physical office, so the post holder will work remotely. However, s/he must be based in the
United Kingdom, with the right to work here.
This post is offered on a part-time basis (28 hours per week). While the role is part-time, it carries a significant
level of ownership and requires strong organisational skills, prioritisation capability and the ability to work
autonomously within a small international team.
IAPO is a global non-governmental organisation representing patient organisations supporting patients/people with lived experience around the world
SWS Taskforce and UK Programme Co-ordinator
Are you an experienced administration and customer service professional looking to apply your organisational and customer service skills to an impact-driven programme, committed to safeguarding seasonal workers’ rights and supporting an ethical and sustainable UK horticultural sector?
Then this could be the position for you.
We are looking for an experienced administrator to provide programme co-ordination support as a key member of the Seasonal Worker Scheme (SWS) Taskforce Secretariat team in Stronger Together to ensure that Taskforce governance and programme activities are appropriately coordinated and excellent customer service is provided.
In this varied role you’ll be involved in supporting the organisation of webinars and face-to-face events, providing secretariat support to governance meetings – including minute taking – you’ll ensure programme impact data is accurately captured and reported, and distribute a range of internal and external communications for the Taskforce.
You’ll also provide effective and efficient administrative support to Stronger Together’s other UK programmes on specific projects and operational processes.
You will be UK-based with eligibility to work in the UK. You’ll work from home and join a friendly, supportive, and committed global team, and contribute towards creating systemic change.
Who we are:
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
The Seasonal Worker Scheme (SWS) Taskforce brings together over 50 industry trade bodies, retailers, growers, recruiters and non-profits to ‘work collaboratively to develop and implement tangible actions to help safeguard and ensure access to workers’ rights in the UK Seasonal Worker Scheme and wider UK horticulture.
What we can offer you:
- A full-time maternity cover contract, fixed term until end April 2027
- Competitive salary (salary band £28,575 – £35,719) gross annually for full-time and enhanced employee benefits
- Being part of an innovative and exciting not for profit organisation
- A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
- Flexible and family-friendly working arrangements
- UK-home-based, with regular in person and online meetings and social team gatherings.
How to apply:
Please use the link above to visit our website.
Timeline:
- Application deadline: 23:59 GMT – Monday 6th April 2026
- Shortlisting: W/c 6th April 2026
- First interviews: W/c 13th April 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Coordinator
We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.
Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
About the Role
This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.
You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.
Key responsibilities include:
- Supporting the delivery of stewardship plans for corporate partners
- Acting as a first point of contact for partner enquiries
- Drafting communications including partner updates and newsletters
- Coordinating partner events, webinars and engagement opportunities
- Maintaining accurate partnership records within the CRM system
- Supporting donation processing and partnership reporting
- Assisting with research and preparation for partnership proposals
- Coordinating meetings, agendas and internal team support
About You
You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.
You will bring:
- Experience in supporter care, account management, customer service or administration
- Excellent written communication skills
- Strong organisational skills and attention to detail
- Experience working with CRM or database systems
- Confidence managing multiple tasks and priorities
- A proactive approach and professional manner
About the Organisation
This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.
Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.
This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Key Responsibilities
Partner Stewardship
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As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.
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Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.
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Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support.
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Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.
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Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.
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Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner.
Partner/Volunteer Onboarding and Experience
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Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience.
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Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest.
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Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.
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Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.
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Working with Programme Manager team, Volunteer Support Team and IT team, to trouble shoot any issues arise.
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Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.
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Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
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Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials
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Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles
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Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels
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Support the organisation of online and in person partner and volunteer recognition events
General
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Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases
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Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making
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Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager
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Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
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A commitment to Chapter One’s mission and values.
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Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
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An ability to create compelling written pitches, ensuring messaging and brand are consistent
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Outstanding presentation skills, with the ability to excite and inspire an audience
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Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
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Excellent organisational skills and attention to detail
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An understanding of CSR/social value and employee engagement
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An understanding of social media platforms, particularly LinkedIn.
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Able to take personal accountability for own workload and for delivery of targets
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A ‘can do’ and flexible approach with an ability adapt to changing priorities
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Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
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Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more.
You’ll be more successful in the role if you have:
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Experience of using digital marketing platforms
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Experience of working in the charity/non-profit sector
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
We have created an exciting new position in our UK team for an ambitious and confident relationship fundraiser to contribute to ambitious fundraising targets and enable Human Practice Foundation’s (HPF) impactful education programmes. Working closely with the UK Country Manager, the position will build on existing relationships with individuals who make significant personal donations, aiming to grow their contributions, as well as making approaches to new prospects, through compelling, donor-centred approaches and excellent stewardship.
We are seeking a motivated, creative and confident individual, who thrives on getting out and about and meeting with supporters and can work proactively within a small team.You will have experience of securing gifts from high net-worth individuals making gifts privately or through family trusts, donor advised funds and corporations.
We welcome applicants from within and outside the charity sector.
About the Human Practice Foundation
Founded in 2014 in Denmark, the Human Practice Foundation works in some of the most marginalised regions in Nepal and Kenya, where poverty and lack of opportunity keep children from reaching their potential. Our goal is simple but powerful: to empower children through education, so they can shape a better future for themselves and their communities. We take a long-term, holistic approach to this goal. Through our Child Empowerment Model, we build and upgrade school infrastructure, train teachers, support parents in creating sustainable incomes, and help students bridge the gap between education and employment. Every project is co-designed with local communities and aligned with public authorities, ensuring it meets real needs and builds lasting ownership.
Our supporters and the communities HPF works with deserve complete transparency about donations and how funds are spent. Thanks to the support of a group of Founding Partners who cover all administrative costs, 100% of project donations go directly to our programmes.
Conditions and Benefits:
- Salary: £24,000 - £27,000 (£40,000 - £45,000 FTE)
- Part time (3 days/week).
- 27 days holiday (pro rata) + bank holidays
- Remote working/home-based, accessible for travel to London for meetings. Occasional travel to Copenhagen.
- Flexibility to work outside of normal ‘office’ hours for events and meetings.
- Reports to UK Country Manager.
- Works closely with other colleagues across HPF and with committed and well-connected HPF Boards.
KEY RESPONSIBILITIES
Donor Identification, solicitation and management
- Work with the UK Country Manager to grow the donor portfolio in the UK by identifying prospects, building relationships and secure gifts from high net-worth individuals and other philanthropic donors.
- Identify and deliver unique stewardship and cultivation opportunities for donors.
- Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications.
- Ensure excellent and timely response to enquiries and stewardship and acknowledgement of gifts.
Events coordination
- Work with the UK Country Manager to help shape and deliver events and other engagement opportunities to generate income, cultivate and steward donors.
- Take responsibility for tailored and timely event follow-up to maximise relationships and using learnings and data from past events to develop donor engagement, referrals and gifts.
Research, communications and administration
- Research potential new donors and funding streams.
- Support the production of proposals, pitches, reports and general supporter communications.
- Use Salesforce to manage the accurate recording of interactions and progression related to all donor relationships
- Provide executive assistance to the UK Country Manager and senior stakeholders in relation to scheduling supporter meetings, drafting communications and provision of information to underpin successful supporter engagement.
- Maintain strong knowledge and understanding of HPF’s programmes.
- Carry out administrative activities and other duties, as required, to maximise fundraising.
Skills, Qualifications and Experience
- Experience developing relationships with and securing funding from high-net-worth individuals and other philanthropic donors.
- Entrepreneurial approach to relationship management and creating new fundraising initiatives.
- Experience in coordination and delivery of bespoke, high-quality events for influential audiences.
- Excellent interpersonal and verbal communication skills, and a proactive networker, able to act as a spokesperson and ambassador for HPF.
- Experience of writing inspiring, emotive, and technically fundraising communications and materials tailored to a major donor audience.
- Exceptional organisational and time management skills to prioritise and manage own workload.
- Results driven self-starter, able to operate independently and under pressure, whilst also able to engage meaningfully in a virtual team.
- The ability to work collaboratively with colleagues at all levels, across multiple teams and geographies.
- Strong IT skills, including an understanding of CRM systems.
- Strong affinity with HPF mission, values and approach.
Desirable:
- Experience working in an international organisation.
- Experience working with a fundraising board or high value committee.
- Experience of working closely with and reporting to Boards of Trustees.
- Experience using Salesforce, or another fundraising database.
The client requests no contact from agencies or media sales.
Does this sound like you?
If you love being outdoors, enjoy talking to people and have amazing organisation skills, then our Events Fundraising Officer role is for you. Each year, almost 1,000 people take part in a Youth Adventure Challenge Event. We are looking for a dynamic Events Fundraising Officer to help recruit and support our fundraisers, assist with the organisation of events and help us to develop this significant income stream.
Working alongside the Challenge Events Manager, the Events Fundraising Officer is instrumental in every step of delivering well-managed, fun and safe events for our corporate partners and event participants, as well as ensuring the fundraising success of each event.
Excellent communication and people skills will be essential as you will play a key role in building up relationships with the clients, the participants and their supporters. Furthermore, you will be involved in the whole process of event organisation, including developing the event, preparing the resources, helping with logistics, maintaining accurate records, reporting and banking and thanking.
The Fundraising Officer must be self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent inter-personal skills and enjoy being outdoors. Paid or voluntary experience in a fundraising environment is essential. This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
This role is essential in our continual drive for increased impact and quality across all of our work.You will lead on the quality assurance of all programme delivery across a defined area, working closely with the appropriate Delivery and Partnership Team’s Regional/Country Lead/s. You will use data and evidence to inform your practice and be an expert in what good looks like from a programme delivery perspective.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to the Head of Quality & Impact.
Key Responsibilities
- You will be accountable for the quality and Model Fidelity of sites within your geography with a focus on improving employment outcomes for the interns participating in our programmes, in partnership with the Regional /Country Lead in the Delivery & Partnerships team.
- Demonstrate, train in and uphold the values of a continuous improvement culture.
- You will be accountable for collecting, analysing and reporting on data to allow for clear evaluation and guiding best practice in your geography
- You will be accountable for supporting the delivery of quality trainings to partnerships to drive quality programmes and employment outcomes
- You will be accountable for supporting the ongoing development of resources in line with UK guidelines, US model fidelity and that successfully equip partnerships with what they need to support strong employment outcomes – in collaboration with the Resources and Curriculum Manager.
- You will be accountable for conducting programme reviews and audits as required by the Head of Quality and Impact
- You will lead on (role specific) induction and training across DFN Project SEARCH staff and associates.
Application Instructions
- We will conduct selection throughout Thursday April 30th and Friday May 1st – with a multi-stage process taking place across the 2 days
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most.
We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.
This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis.
Key responsibilities
Deliver the fundraising plan
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Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations.
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Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey in order to build relationships and maximise income.
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Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.
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Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations.
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Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects.
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Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes.
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Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.
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Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.
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Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving.
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Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.
General
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Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.
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Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector.
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Adherence to Chapter One’s Donation Acceptance Policy.
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Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
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A commitment to Chapter One’s mission and values.
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Experience of fundraising, ideally from trusts and foundations.
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A demonstrable track record of successfully generating income and achieving targets.
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An ability to create compelling and successful fundraising applications and proposals.
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Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.
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Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally.
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Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income.
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Good financial acumen and proven ability to present complex financial information accurately.
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Excellent organisational skills, attention to detail and high levels of accuracy.
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Ability to effectively work under pressure and manage conflicting priorities.
You’ll be more successful in the role if you have:
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Experience of individual giving or employee fundraising.
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Experience of working in a charity that has a strong corporate volunteering offer.
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Experience using the Salesforce CRM.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
Organisational Vision & Context:
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as a Church Relationship Lead for our Make Lunch programme.
While our programmes vary, they share one common thread: an unwavering resolve to see lives transformed for good. Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes – Early Intervention and Make Lunch – currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives in their communities.
This Role’s Impact:
We are seeking an experienced, relational, and highly organised leader with a strong passion for the issues of mental health, poverty, and social justice that underpin Make Lunch. Working alongside other Church Relationship Leads, this role will train, support, and develop church-based volunteer Make Lunch teams, ensuring they provide effective support and meaningful connection to children, young people, and families in their communities.
With excellent people, communication and training skills, the postholder will nurture positive, growing relationships with volunteer Make Lunch Coordinators, enabling excellent programme leadership at a local level. Operationally astute and confident in bringing constructive challenge, they will ensure all Make Lunch activities are safe and fully compliant. Driven by a commitment to continuous improvement, they will foster a growth mindset among those they support, maximising the impact of Make Lunch both locally and nationally.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time (22.5 hours per week, 0.6 FTE), including Tuesdays
Closing Date: Sunday 29th March
Initial Interviews: Monday 13th April – Online
Final Interviews: Tuesday 21st April – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.