Customer relationship management manager jobs in Euston, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.
This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.
You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.
Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.
Key responsibilities:
- Leading daily operations across the bike shop and café
- Managing a small team and supporting volunteers
- Driving sales and working towards financial sustainability
- Delivering excellent customer service and building local relationships
- Supporting on-site training and development activity
What we’re looking for:
- Experience managing a service, project or small business
- A hands-on approach and confidence taking ownership
- Strong organisational and people management skills
- A commercial mindset with a passion for social impact
You don’t need to be a bike expert — just a willingness to learn.
What we offer:
- The chance to build and grow a new social enterprise
- A supportive and friendly working environment
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and efficient Partnerships Coordinator to join our dynamic team. The main purpose of this role is to support the delivery of high-quality partner engagement and stewardship, ensuring positive and responsive partner experiences. You will be involved in the development of compelling partner communications, and proactively identifying new funding opportunities. Additionally, there will be opportunity to support the implementation of organisational system and process improvements. Essential attributes for this role include a willingness to learn, enthusiasm, drive and a proactive mindset.
If you are passionate about making a difference in the global health or non-profit sector, keen to work with a collaborative & dedicated team, thrive on building and maintaining strong relationships with corporate partners, and eager to get involved in improving internal systems and processes, we would love to hear from you.
Experience & Skills:
Essential:
- Proven experience in corporate partnerships / fundraising, or transferable skills.
- Excellent written and verbal communication skills
- Ability to confidently and competently interact with a wide range of stakeholders.
- Excellent attention to detail, planning, and organisational skills.
- Ability to work independently as well as collaboratively in a small team
- A genuine interest in the global health or non-profit sector
- Enthusiasm and willingness to learn
- Flexibility and ability to prioritise workload
Desirable:
- Familiarity with Salesforce or other CRM system
- Experience in streamlining operational systems and processes
Why join us?
- Be part of a global organisation driving real-world impact
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
Other essential:
- Must have right to work in UK
- Must be able to travel to London to attend quarterly team meetings
First stage interviews will be conducted on 2 & 3 June.
Our vision is a world in which both the prevention and care of people living with obesity are embedded in global values and systems.
The client requests no contact from agencies or media sales.
The Saint John Southworth Catholic Academy Trust is seeking an ambitious early-career professional with excellent organisational skills and a strong interest in community fundraising to join our Development Team as a Community Fundraiser Officer. This is a fantastic opportunity to build and nurture the Trust’s fundraising and engagement goals.
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: 10th August 2026
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the schools’ communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage.
Closing Date: 5pm on 21st May 2026
Shortlisting Date: 22nd May 2026
Interviews: Week commencing 1st June 2026
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
We are looking for a pragmatic, collaborative AI professional to join us as our AI Programme Manager at The Royal College of Radiologists (RCR). The clinical adoption of AI is becoming a central issue in medicine, and our specialities of radiology and oncology are at the forefront of this development. The RCR has a vital role to play in navigating the safe and effective implementation of this technology. This post is central to shaping the RCR’s position on AI, drawing on the expertise and insight of our members and fellows to ensure we remain leaders in this area.
We are looking for an experienced programme manager to continue to drive the AI agenda, overseeing multiple programmes and collaborating effectively with multi-disciplinary stakeholder groups across the RCR and beyond. The ideal candidate will be proactive, analytical, and equally comfortable with strategic oversight and the finer detail of this complex, technical area. You do not need to be an AI specialist, but a strong interest in the subject and a working knowledge of NHS systems will be an advantage.
This role sits within our External Affairs team, reflecting the RCR’s commitment to engaging with and representing members and fellows on AI. You will build strong relationships with our data, policy, public affairs and media specialists, working together to strengthen the RCR’s member engagement and influencing work in this area. You will also collaborate with colleagues across the RCR who support the practical implementation of AI — for example, through developing guidance or planning our Global AI Conference.
The successful candidate will be results-oriented, high-performing and a skilled communicator, with the ability to lead a team of ambitious and innovative professionals.
What you’ll do
- Work with key internal and external stakeholders to deliver the College’s AI strategy, securing our position as a leading organisation in the healthcare AI space.
- Be the first point of contact for AI, both internally and externally.
- Represent the College externally in meetings, groups and other forums, including as sole representative where required.
- Manage AI workstreams in line with the College’s financial, contractual and HR delegation framework, from developing workstream plans to establishing and chairing advisory committees.
- Identify and develop new AI projects as opportunities arise, building stakeholder buy-in and converting them into funded projects with tangible outcomes for the College.
- Lead, motivate and support the AI team, fostering a productive and engaged working environment.
What you’ll need
- A keen interest in AI.
- Strong programme management experience, particularly managing, evolving projects.
- Ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
- Clear and analytical thinker.
- Ability to manage own time effectively and prioritise own work and work of others (officers) across a range of activities
- Experience leading a new area of work where flexibility, adaptability and opportunity spotting is key.
- Self-starter, confident to initiate and progress work
Our ambition is that the RCR leads the AI work in our specialities and your skills and ability to develop your AI knowledge, build relationships and lead projects of work could be what helps us achieve it. If this influential and exciting opportunity sounds like the role for you, we encourage you to find out more about it, the RCR and instructions on how to apply in the AI Manager candidate pack.
Why join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re the UK’s specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research, provide information and support to patients and their loved ones, and raise awareness of blood cancer.
We’re looking for a Senior Brand Marketing Manager to lead and shape how Blood Cancer UK is seen and understood by audiences across the UK, on a maternity cover basis.
You’ll lead the strategy and delivery of brand marketing and major brand campaigns, working across teams and with agency partners to ensure our communications are clear, consistent and audience-led. With a strong focus on insight and performance, you’ll champion an audience-first approach, embedding segmentation and learning into decision-making across the organisation.
This is a highly collaborative role for a strategic brand marketer who combines big-picture thinking with practical delivery. The role is based in London with hybrid working, and you’ll be expected to attend the office 1–2 days per week on average, with some additional travel as required. It’s a great opportunity to use your skills to make a meaningful difference for people affected by blood cancer.
We are committed to actively promoting equality, diversity and inclusivity. In line with our strategy, we welcome applications from individuals from underrepresented groups, including minority communities and applicants with a disability, to better reflect the community we serve and broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them?
We’re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact.
What does this role do?
As Digital Product Manager, you'll:
- lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development,
- collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals,
- manage, coach and develop a Digital Product Officer,
- ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement.
Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams.
Could this be you?
We’re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You’ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
You will bring ambition, ideas, clarity and consistency to income generation functions across the organisation. You will lead on bid-writing, as well as relationship building, cultivation and stewardship of local and national grant makers.
You will also help to develop new income streams for the charity, including building and mobilising a network of supporters and donors, to drive individual giving, sponsorship and fundraising activities.
WHAT WE'RE LOOKING FOR
Experience
•A track record (over three years) of securing income from trusts and foundations.
• A track record of securing income through individual giving and fundraising activities.
• Managing the full funding cycle, from prospect research, through to relationship stewardship and reporting.
• Managing a pipeline of multiple funders and donors.
• Managing multiple deadlines and a varied pipeline.
• Use of data and CRM systems to manage and track activity.
• Implementation of digital fundraising campaigns and donor journey tracking (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Exceptionally strong writing skills, with the ability to produce compelling funding applications and funder reports.
• Engaging communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• Excellent numeracy and budget building skills.
• Accuracy and meticulous attention to detail.
• Very strong relationship-building and communication skills.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into fundraising activities.
• Highly organised, with an attention to detail.
• Excellent project management skills.
• Ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Self-motivated and able to work independently.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values - empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Epic
Epic is a dynamic and forward-thinking international foundation, committed to drive positive change globally and transform the lives of vulnerable communities around the world. It serves as a bridge between those on the ground, nonprofits forging solutions to today’s most pressing challenges, and the donors – individual and corporate – who are essential to fueling that work. We find, select and monitor nonprofit organizations who design and implement essential solutions to transform the lives of children and youth, and protect our planet for generations to come. We are an advocate of “smart-giving”, meaning all of our funding is unrestricted, multi-year and substantial. Since our creation in 2015, Epic has mobilized over 100 million dollars in unrestricted funding, supporting 57 organizations in 11 countries in the world.
Position Overview:
Epic is seeking a highly motivated individual to join our Programs team to manage relationships and grants of nonprofits in our portfolio, and monitor and support their work over time. In particular, this role will lead the development and management of a learning community to support our grantees and alumni beyond our financial support.
The ideal candidate will have a strong background in nonprofit strategy and/or social entrepreneurship, experience in designing and facilitating peer learning and capacity-building initiatives, and a deep passion for social impact and strategic philanthropy.
The Senior Programs Manager will work under the supervision of the Programs Director and they will be part of a growing team with colleagues in London and Paris.
Epic will provide a friendly working environment as well as good opportunities for professional growth and network building. This is a unique chance to join an innovative organization dedicated to achieving social impact and changing the philanthropic sector.
Key responsibilities:
-
Manage the relationship and continuous monitoring of portfolio organizations. This involves acting as the point of contact for a portion of the portfolio's organizations, including reviewing and analyzing monitoring data and supporting grant-making processes. .
-
Develop, promote and manage a program made up of initiatives and practices that contribute to the organizational development and growth of nonprofits. This would include developing capacity building initiatives and facilitating peer learning spaces responding to grantees’ needs.
-
Contribute to the selection of strong organizations for the Epic portfolio. This will notably involve conducting due diligence following Epic's framework, reviewing processes and documents, conducting interviews with candidate organizations, and carrying out selection visits.
-
Contribute to the development and management of effective partnerships for Epic's programs (e.g., sourcing partners for selection, pro bono partners for capacity building, etc.) and identify collaboration opportunities.
-
Work with the Programs team to implement systems and processes to evaluate the impact of Epic's programs worldwide and contribute to demonstrating the value of unrestricted funding.
-
Contribute to Epic's research program and knowledge management (reports, case studies, analysis of trends and developments in the philanthropy field) and help develop Epic's thought leadership and reputation as a key player in the philanthropic sector on smart-giving.
-
Facilitate and liaise with other teams within the foundation, to keep portfolio organizations' data, analysis and information up to date to support its relationships with donors and target audiences.
-
Participate in the development and execution of the Programs team's strategy, in alignment with Epic's mission, values, and organizational objectives.
-
Collaborate with other Epic teams to develop internal and external knowledge management and promote the work of portfolio organizations and the Programs team.
-
Any other duties that may be assigned within the scope of the role.
Required skills and qualifications:
-
Right to work in France or the United Kingdom (Epic is not able to sponsor visas)
-
7+ years experience in non-profit organisational development and programs and / or philanthropy strategy and grant-making.
-
Technical expertise in one or more of Epic’s key priorities (i.e.: social entrepreneurship, social impact evaluation, youth empowerment and trust-based philanthropy).
-
Previous experience and knowledge of appropriate tools and methodologies to build capacity and learning processes for organisational development and scaling social impact.
-
Expertise of working with relevant IT, such as CRM systems and project management tools. In particular familiarity of working with AI, to help enhance efficiency, learning and analysis.
-
Strong understanding and expertise in nonprofit management, design, and impact analysis and the ability to assess a nonprofit across impact, operations and governance.
-
Strong analytical and evaluative skills, especially analyzing data and research - both qualitative and quantitative - and specifically those related to programmatic monitoring, impact assessment and learning.
-
Strong facilitation skills and ability to navigate complex power dynamics and multi-stakeholder spaces.
-
Strong writing skills and ability to communicate effectively (written and orally) to diverse audiences in English (and French desired).
-
Experience of working in a lean and entrepreneurial organization with a high degree of self management; strong project management skills and ability to manage a high-volume workload at a fast pace.
Desired Skills
-
Experience and understanding of key challenges and opportunities faced today by social entrepreneurs, especially around scaling and growth ambitions
-
Technical experience in developing and implementing internal systems geared towards impact assessment, evaluation and learning
-
Understanding of best practices in the philanthropic sector and strategies for supporting social impact and trust-based giving.
Recruitment Process
Please note that interviews will be conducted in English.
-
First stage panel interview
-
Written Test
-
Second stage panel interview
-
Interview with the Chief Operating Officer
-
Interview with the Founder and CEO
Contract Details (UK only)
-
Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
-
Contract type: Permanent, full-time
-
Salary range: £50-60k depending on experience
-
Start date: As soon as possible but within 2 months of the offer
Employee Benefits
-
Flexible Work Arrangements: Up to 2 days remote working per week.
-
5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
-
Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
-
Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
-
£150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
-
Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
-
A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
-
Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.
How to Apply (for UK):
Please use charity Job to submit a copy of your CV and a cover letter. Applications without a cover letter will not be considered.
Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.
We are committed to ensuring you have a positive and comfortable experience.
Epic is a global foundation that exists to empower and protect children, youth and our planet. We bridge the gap between nonprofits forging solutions
The client requests no contact from agencies or media sales.
Registered Manager
We're looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham.
£44,000.00 per annum, working 40 hours per week.(Some weekend and out of hours work may be required at times, as well as covering the organisational on call rota)
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Customer
- Quality, Safeguarding and Safety
- Be the CQC registered manager across services within the cluster
- Promote a person-centred culture and one of co-production
- Ensure that Services are striving for continuous improvement
- Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded
- Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
- Work efficiently on HR issues and address in a prompt manner
- Work in partnership with all stakeholders, promoting a positive working relationship.
- Promote safe, consistent and predictable environments, in line with the Capable Environments framework
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Proven experience of managing more than one service across a geographical area.
- The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
- Previous experience of working with management contracts and agreements
- Previous experience of delivering regulatory compliance
- Excellent prioritisation and organisational skills
Essential:
- Educated to degree level or equivalent
- Experience of managing contracts and resources and delivering to budget and performance targets
- Experience of delivering to housing management performance targets
Desirable:
- Other relevant professional memberships and/or specialist qualifications
- Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
- Experience of transforming care / Hospital to home agenda
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
JOB TITLE: Northern Partnership & Dog Training Manger
LOCATION: Northern Region (Including Scotland, Northern England and parts of the Midlands)
SALARY: £37,000 - £45,000 p/a
JOB TYPE: Permanent, Full-Time and Part-Time applications considered
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
MAIN PURPOSE & SCOPE OF THE ROLE:
The Northern Partnership & Training Manager is responsible for the operational leadership, coordination and quality assurance of Partnership and Dog Training Instructor roles operating within the Northern region.
Partnership and Dog Training Instructor roles within the Medical Alert Assistance Dog department combine elements of dog training, client instructing, partnership placement and aftercare, depending on programme need. This role provides direct line management and oversight of Northern region staff working in these hybrid capacities.
The postholder ensures consistent, high‑quality delivery of MAAD partnerships, working collaboratively with training, welfare and senior management colleagues to support dog progression, client outcomes and compliance with ADUK and ADI standards.
WHAT YOU’LL DO:
Provide operational leadership for Northern region Partnership and Dog Training Instructor roles, ensuring staff who work across training, instructing and partnership delivery are effectively supported, coordinated and developed.
You will act as the regional lead for instructor‑delivered partnership work, maintaining oversight of workloads, partnership progression, accreditation readiness and aftercare delivery, while contributing to continuous service improvement under senior management guidance.
Reports to: Interim Head of Partnership Services
ABOUT THE ROLE
You will oversee and coordinate the Northern Medical Alert Assistance Dog function, managing staff in Partnership and Dog Training Instructor roles who support MAAD partnerships from allocation through placement and ongoing aftercare.
You will provide clear leadership, supervision and quality assurance, ensuring consistent delivery standards, balanced workloads and clarity of expectations for staff whose roles span multiple functions.
You will maintain oversight of partnership pipelines, regional capacity and accreditation timelines, ensuring accurate reporting and timely escalation of risks or concerns.
This is a senior operational role requiring strong people management, excellent dog training and instructing expertise, and a calm, organised approach to managing complex client‑facing services.
Responsibilities of the Role
Hybrid Role Leadership & Management (Northern Region)
- Line manage and support Northern region‑based Partnership and Dog Training Instructor roles
- Conduct regular 1:1s, supervision and appraisals
- Chair Northern regional team meetings and provide updates to the Interim Head of Assistance Dog Programme
- Approve annual leave and expenses, ensuring appropriate regional cover
- Support senior Partnership and Dog Training Instructor staff in mentoring or supporting less experienced colleagues
- Ensure staff adhere to departmental standards, methods and policies
Partnerships, Training & Client Delivery
- Oversee the progression of puppies within the Northern region and where required, carry out relevant assessments
- Oversee the progression of MAAD partnerships across training, placement and aftercare within the Northern region
- Ensure client learning styles, family dynamics and individual needs are identified and supported
- Support or directly deliver Partnership and Dog Training Instructor role activity where required, including: Scent and odour training, Client‑specific training, Placement training, Aftercare and refresher support
- Maintain oversight of partnerships requiring remedial training or additional intervention
- Carry out or support final accreditation assessments where appropriate
- Ensure qualified partnerships continue to meet ADUK standards
Planning, Oversight & Reporting
- Maintain oversight of Northern region partnership activity, including: Applicants, Dogs approaching match, Partnerships in training, Accredited partnerships receiving aftercare
- Escalate risks, delays or welfare concerns to the ADPM with recommended solutions
- Contribute to departmental reports and inspection readiness
Governance, Welfare & Compliance
- Ensure all Partnership and Dog Training Instructor role activity complies with ADUK and ADI regulations
- Liaise with the Health & Welfare Manager regarding health or welfare concerns
- Support rehoming outcomes for withdrawn dogs in conjunction with relevant teams
- Ensure accurate and timely record‑keeping within the Harlequin CRM system
- Occasional handling of the emergency phone, liaising with clients and volunteers to manage emergency situations
Stakeholder & Cross‑Departmental Working
- To ensure volunteers and Dog training contractors based within the Northern region are well supported by regional staff.
- Act as the primary Northern region contact for partnership‑related matters
- Work closely with Applications and Welfare teams
- Support fundraising, communications and volunteering activities when required
- Promote best practice and learning across the charity
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Minimum 2years’ experience managing or leading staff in the Assistance Dog roles within an ADUK‑affiliated organisation
- Extensive experience delivering assistance dog partnerships, including training, placement and aftercarProven experience mentoring, supporting and performance‑managing staff
- Sound knowledge of ADUK and ADI regulations
- Strong organisational and caseload‑management abilities
- Confident working independently and managing competing priorities
- Comfortable working in the presence of dogs
Desirable
- Experience working with medical alert assistance dogs
- Knowledge of medical conditions affecting adult and child clients
- Experience supporting accreditation reviews or inspection processes
Knowledge & Skills
DESIRABLE
- Strong practical dog handling, scent training and knowledge of dog behaviour and development
- Excellent coaching, assessment and quality‑assurance skills
- Calm, clear and empathetic communication style
- Strong written and verbal communication skills
- Ability to exercise sound judgement in complex, client‑facing situations
- High level of IT literacy including Microsoft 365 and CRM systems
Other Requirements
- Full UK driving licence
- Willingness and ability to travel across the Northern region
- Willingness to stay away from home and have dogs reside in the home when required
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful
- We stay positive
- We strive for excellence
- We communicate and listen
- We are ambassadors
- We are one team
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.
Patrons Manager
Full-time
Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent
£35,928 per annum
Application deadline: 12pm (midday) on Tuesday 5 May 2026
About the role
We are seeking an ambitious and relationship-focused Patrons Manager to play a leading role in the management and development of the Museum's Patrons Programme. Reporting to the Senior Patrons Manager, you will drive income growth, ensure high retention, and act as the primary contact and face for the majority of Patrons groups.
Working closely with the Senior Patrons Manager, Patrons Coordinator, and colleagues across the department of Development, Events and Supporter Engagement, you will contribute to the success of the Patrons Programme and ensure continuity and leadership across all Patrons activities in the absence of the Senior Patrons Manager.
This is a key role for a confident fundraiser who thrives on building long-term relationships and delivering ambitious targets to make a real impact on one of the Museum's most important supporter groups.
About you
- Proven experience in fundraising, membership, or patron management, with a track record of achieving ambitious income targets.
- Ideally, you will understand fundraising structures within large organisations like the British Museum with experience of relationship-building with high-net-worth individuals.
- Exceptional interpersonal, organisational, and communication skills, with the ability to work independently and collaboratively.
- Resourceful, analytical, and proactive, with the ability to problem-solve and implement solutions.
- IT literate, with experience using Raiser's Edge or similar CRM systems.
- Available to work evenings and occasional weekends.
Key areas of responsibility
Patrons Programme leadership
- Tale ownership of the majority of the Patrons Programme, leading on income, retention, and engagement.
- Act as the main contact and face for most Patrons groups, building strong relationships and ensuring an exceptional experience.
Income growth and stewardship
- Work with the Senior Patrons Manager and Research Team to identify, cultivate, and recruit new Patrons, particularly at £5,000 and £4,500 tiers.
- Work with the Philanthropy and Supporter Engagement teams to identify giving opportunities and steward existing donors effectively, while also providing insight and feedback to support the retention and renewal of existing Patrons.
Programme administration
- Oversee day-to-day Patron enquiries, liaising with the Patrons Coordinator and escalating issues where necessary.
- Ensure all processes, including renewals, acknowledgements, and data management, are delivered efficiently, accurately, and to the highest standard.
The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.
Benefits
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
- Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
- Support for carers through Employers for Carers.
- Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.
If you have any additional needs that we should be aware of to support you with your application, please provide details
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peabody is looking for a dedicated Team Manager to join our Outreach service where you’ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you’re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career.
Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high‑quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected.
About the role…
The Outreach service supports individuals with long‑term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you’ll guide the team’s day‑to‑day operations, oversee casework, strengthen partnerships, and champion continuous improvement.You’ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time.
This is a meaningful, people‑focused role where you’ll directly shape how support is delivered and see the impact of your work every day.
What you’ll do
- Lead, motivate and support a team of Outreach staff to deliver exceptional, customer‑focused support.
- Overseeing high‑quality case management, assessments and risk processes
- Build productive relationships with external agencies and partners to maximise resources and opportunities for customers.
- Ensuring smooth service delivery, accurate reporting and effective data management
- Facilitate effective team communications through meetings, feedback, coaching and development.
- Supporting complex cases and promoting a positive, collaborative team culture
- Driving service improvements and contributing to new policies and processes
- Acting as a positive ambassador for Peabody at forums, meetings and events
What you’ll need
- Experience supervising or managing staff, ideally in a support, housing or community‑based setting.
- Strong organisational skills and the ability to prioritise a varied workload.
- Excellent verbal and written communication skills.
- Confident communicating with customers, staff and partner organisations
- Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people
- Ability to handle difficult situations and use de‑escalation and risk assessment techniques.
- IT literacy and experience with record‑keeping systems.
- A collaborative, approachable leadership style and a positive, can‑do attitude.
- Passionate about empowering others and delivering excellent service
- A full driving licence with access to your own vehicle is essential.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer:
- 25 days’ annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family-friendly options and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
- Opportunities for professional development and growth.
Please read before applying:
This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.
This is a part time role of 30 hours per week, to work across Monday to Friday. (Working hours TBD). You will also be part of an on-call rota, which is once a quarter.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 6th May 2026 at midnight. Interviews will take place in person at our Arcola Street (E8 2DJ) office no later than 23rd May 2026.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Role: Development Manager
Contract: Permanent, Full Time
Location: Hybrid working. London or Cornwall office three days per week, home working two days per week.
Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.
We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.
Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.
Job Purpose
The Development Manager will manage our fundraising and partnerships portfolio, supporting the stewardship of relationships with some of the world’s biggest environmental foundations and philanthropists. They will manage new and existing relationships, prepare grant applications and reporting, and evolve our outreach to support the growth and diversification of our fundraising opportunities. The role will work closely with the Executive Director, our UK team, and our US based global development department, to secure sustainable resources to strengthen Oceana UK and help drive positive impact for our seas.
Eligible candidates should have a passion for fundraising and a track record in securing major grants and donations, with a focus on trusts, foundations, and philanthropy. They will foster strong relationships with high-level partners, co-deliver excellent funding applications and reports, and provide written and verbal updates with precision and confidence. They will demonstrate a strategic mindset, alongside strong organisational skills and meticulous attention to detail. They must have experience in growing and diversifying income streams and converting new interest into long-term, sustainable, support.
The position will be hybrid, based three days per week (Tues-Thurs) from Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.
Responsibilities
- Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, individual philanthropists, and some corporate supporters.
- Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team.
- Work closely with the finance, policy, communications, and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting.
- Manage and deliver timely reporting, communications, and updates to funding partners and stakeholders.
- Manage and develop other existing UK income streams, including mass giving alongside the communications team.
- Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations.
- Collaborate with the Director of Finance and People, and international development and budgeting teams, to manage income forecasts and grant financial reporting.
- Maintain appropriate development records and database for all UK activity.
- Ensure compliance with UK fundraising regulations and best practice.
- Develop and manage key fundraising and partnerships events.
- Work with Executive Director to develop our outreach with funders at international events.
- Attend and represent the UK in monthly development meetings with the international team.
- Plan and manage UK development priorities, calendar, and budget.
- Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture.
- Ensure a strong commitment to the organisation’s values and vision, as set out by Oceana globally.
- Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
- Other tasks as needed to support development and organisational objectives.
Candidate Requirements
Education and work experience:
- At least 5 years of professional experience in fundraising and development, ideally in the ocean or the environmental space (essential).
- Experience writing successful multi-year grant applications, alongside robust budgets, for trusts and foundations (essential).
- Experience managing charitable foundation relationships, delivering detailed and timely reports, and managing ongoing communications as required (essential).
- Experience managing major and corporate giving.
- Experience prospe cting, managing and analysing research on fundraising opportunities.
- Experience co-developing and diversifying fundraising opportunities.
- Good existing relationships with environmental trusts and foundations (preferred).
Skills & Knowledge:
- Excellent external relationship building, including confident networking skills, and organised and positive relationships with funders outside of scheduled reporting.
- Excellent written and verbal communication, with the ability to understand and distill complex scientific issues and detailed campaigns for fundraising purposes.
- Strong focus on spotting and cultivating new institutional fundraising opportunities
- Strong internal stakeholder management, adept at involving relevant teams (leadership, campaigns, finance, international) to develop funding applications.
- Confident and proficient using CRM platforms or other grant management tools.
- Good understanding of data privacy, code of fundraising practice, and other relevant regulations.
- Strong prioritisation and project management skills, with ability to manage multiple tasks and workstreams effectively.
- Excellent attention to detail and commitment to accuracy.
- Proactive and self-motivated, with a strong drive to meet and exceed fundraising targets.
- Ability to work well both independently and as part of a small, close-knit team.
- Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.
- Integrity and the ability to work with confidential information with discretion.
Equal Opportunities
Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.
All offers of employment are conditional upon the successful completion of reference checks.
Application Deadline: Sunday 10th May 2026
Interviews: w/c 18th May and w/c 25th May
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
12 Month Fixed Term Contract | Full Time | Circa £45,000+
Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
- Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
- Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
- Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
- Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.
About the Role
We are looking for a strategic and driven PR Manager who can lead the delivery of impactful, insight-led communications that raise the profile and reputation of the RAF Benevolent Fund. You will bring strong experience in developing and executing multi-channel PR campaigns, building media relationships, and delivering compelling storytelling that demonstrates real impact. Confident operating at both a strategic and operational level, you will work collaboratively across teams to align PR activity with fundraising, welfare, and organisational priorities, while managing reactive media, reputation, and crisis communications with sound judgement. With experience of reporting on performance and leading others, you will play a key role in strengthening our brand, driving engagement, and ensuring consistent, high-quality communications across all channels.
Additional Information
· Standard DBS check
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Tuesday 28th April 2026, 5:00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.
We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.


