Digital communications jobs in Hexham, northumberland

Who we are

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £40 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

About the Role

As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.

This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.

You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.

Key Responsibilities

• Represent the charity’s voice, uphold brand guidelines and act as the charity representative 

• Maintain a safe, positive and inclusive group environment

• Identify, report, escalate and signpost all safeguarding concerns

• Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience

• Motivate, encourage and support participants throughout their challenge

• Maximise registration conversions and fundraiser activation

• Work independently, manage your own time effectively, use strong initiative and correct any errors promptly

• Follow clear processes and maintain high standards of accuracy

• Identify, solve and diffuse issues within the groups

• Engage with participants using a warm, friendly and informal tone

• Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)

• Use your personal Facebook profile to moderate groups and build genuine relationships

• Post engaging daily content provided by Social AF

• Manage registrations using GivePanel or similar platforms

Workload & Peak Periods

Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.

We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.

Person Specification

Essential Criteria

• Minimum 3 years’ professional fundraising experience

• Excellent written communication

• Strong attention to detail

• Ability to work independently and manage your own time

• Confident problem‑solver with the ability to multitask

• Warm, personable communication style

• Receptive to feedback and committed to keeping high standards

• Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile

Desirable

• Events or individual giving experience

• An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges

• Experience using GivePanel

• Experience managing Facebook Groups

Training & Expectations

• Attend compulsory training and monthly team meetings

• Join moderation briefings

• Stay up to date with new processes and training

• Be present and responsive on Slack during working hours

Interviews: Wednesday 22nd & Thursday 23rd April

Compulsory training: Tuesday 28th and Thursday 29th (10am–2pm both days)

Start date: Week commencing 4th May

As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.

We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.

If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.

Download the full job pack below for more details, including the job description, person specification and how to apply.

Apply for our Operations Manager role by: 12pm (noon) on 13th April.

Are you an experienced fundraiser, skilled in crafting persuasive appeals and telling moving stories of impact and change? We have a fabulous opportunity for you to use your creative and organisational skills to make a difference to families in South London and East Surrey.

Our programmes include individual family support, domestic abuse recovery and a range of parenting and group work programmes to enable families to thrive.

The core of your role will be in generating funds from trusts, foundations and grant making trusts.

• Identify and research prospective funders aligned with Welcare’s priorities.
• Develop tailored, high-quality grant applications, expressions of interest, and monitoring reports.
• Manage a rolling pipeline of small, medium, and large grant opportunities.
• Lead on multi-year and restricted funding applications where appropriate.
• Ensure accurate tracking of deadlines and submissions using eTapestry (Blackbaud’s CRM/Supporter Management System)
• Work closely with CEO, Head of Practice and Business Manager to gather data, case studies, and outcomes.

• Translate impact data into compelling narratives aligned with funder priorities.
• Support development of monitoring and evaluation frameworks to strengthen future bids.

Salary:  £41,771 FTE (pro-rata £25,062)

Fully remote working

Generous Annual Leave allowance

Longlisted candidates will be required to complete a full application form prior to interview.

Application closing date: 6 April 2026

Interview date: rolling interview

Closing date for applications: 24th April 2026, 23:59 (BST)   

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent 

Location: Flexible (remote or London-based), with regular business travel; preference given to candidates based in the South of England/Midlands, as business travel is predominantly within these regions

Salary: £35,000 – £38,000 – depending on experience 

Start date: ASAP 

Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.

Who we are 

Scriptoria is a values-driven, ethically focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings.

Who we're looking for 

We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.

Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.

This role will offer a range of experiences and the opportunity to contribute to the diverse range of services that Scriptoria provides.

Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients.

Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development.

Your role will include:

• Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data 

• Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data

• Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists 

• Contributing to business development across the company, including marketing and client outreach.

Working with Scriptoria 

Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses.

Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08:30–17:30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients.

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas. 

This role requires regular business travel and overnight stays to deliver training courses (mostly in the UK, estimated 2 to 8 days per month). Most in-person training is delivered across the South of England and the Midlands (typically within around 2 hours’ travel of London). The role may also involve international travel, including to developing countries (in line with UK government guidance). Applicants must be willing to travel and stay overnight as required and be based in a location with good transport links to key training locations such as London, Birmingham and Cambridge.

Key skills and experience 

Essential 

Qualifications and skills 

• A PhD in a quantitative STEM research subject 

• 2 years minimum of postdoc/industry experience (in a research or research-support role) 

• A strong understanding of research processes and data analysis and management 

• A demonstrated talent for writing - including writing journal articles and writing for non-specialists 

• At least one first-author paper in a peer-reviewed journal 

• Experience delivering live training/teaching courses 

• An excellent, practical knowledge of MS Excel and MS PowerPoint 

• Excellent English language skills, to the standard of a native speaker 

• The right to work in the UK.

Characteristics and interests 

• A friendly, open personality (bright, resilient, cheerful, confident) 

• A passion for international development and building researchers’ skills 

• An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role) 

• A willingness to travel and to take a flexible approach to working hours when travelling 

• The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person 

• The ability to work very well under pressure and self-manage 

• The ability to juggle multiple tasks and work alongside the company Directors. 

Desirable 

• Experience working on collaborative research projects with international partners 

• Experience working with programs such as Microsoft SharePoint, Power BI, or other knowledge management tools

• Experience with statistical analysis in R 

• Experience in grant writing and/or grant management 

• Experience writing communications materials that translate science for non-specialists and encourage engagement. 

Salary and annual leave 

Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively. We have a 30+ year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families. We work with schools and families, communities and companies to champion the cause of road safety and raise awareness of key road safety issues.

We are looking for an experienced and ambitious fundraising manager and team leader, with a strong track record across all aspects of community fundraising. You excel in designing and delivering donor journeys that generate six‑figure income and strengthen our campaign voice through collaborative work with a wide range of stakeholders.

Reporting to the Chief operating officer, this role will take responsibility for leading the charity’s Fundraising function, which sits as part of our Income generation team. This role will include delivering toward your own individual targets as well as line management of two team members (Community relationship fundraiser and Events and fundraising officer) to cover all income linked to fundraising (such as community fundraising, company fundraising, Brake led fundraising events, and fundraising attached to Brake campaigns and projects such as Road Safety Week) and may include working with the Corporate partnerships team lead to support other income generating activity.

What we offer

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between  Christmas and New Year, pro-rata for part-time working patterns)

· Birthday day off (taken any time)

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· A rewarding role with purpose

· Be part of a skilled, friendly team with an engaged Board of Trustees

At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Please note: Due to the nature of our work we can't accept applications from traffic offenders with offences that are unspent. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Take a look at our comprehensive job description for more details of this exciting role.

Join us today and be part of the solution!

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

We are looking for a Campaigns Assistant (New Parent Leave Cover), to support the Campaigns and Movement Building team in delivering campaigns to stop new oil and gas fields and accelerate a fair phase-out of oil and gas in the UK. The Campaigns Assistant will play a key role in ensuring campaign infrastructure runs smoothly and that mobilisation activities, stakeholder communications, and campaign logistics are effectively coordinated.

Press Officer

We are seeking a creative and proactive Press Officer to grow media coverage, build strong journalist relationships and raise the profile of a global environmental charity.

Position: Press Officer
Salary: £35,000 per annum
Location: Remote within the UK
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
 

About the Role

This is a key communications role responsible for significantly increasing national and international media coverage.

Working within the marketing and communications team, you will develop compelling stories, manage press enquiries and proactively place coverage across broadcast, print and digital media.

Key responsibilities include:

• Developing media relationships with journalists, producers and broadcasters
• Identifying opportunities to generate high profile media coverage
• Writing press releases, comment pieces and media materials
• Monitoring the news agenda and responding to media opportunities
• Managing press enquiries and supporting spokespeople with interview preparation
• Monitoring media coverage and analysing performance against KPIs
• Supporting media training and ensuring consistent messaging across the organisation
• Protecting and enhancing organisational reputation through proactive media engagement

About You

You will be a confident communicator with a strong understanding of how media works and how to secure coverage that drives impact.

You will bring:

• Strong experience writing press releases and media content
• Excellent storytelling and copywriting skills
• Experience building relationships with journalists and media outlets
• Ability to work under pressure and respond to media deadlines
• Strong organisational skills and attention to detail
• Confidence analysing media performance and reporting on results
• Interest in environmental or climate related issues

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.

Other roles you may have experience of could include; Media Officer, Communications Officer, PR Officer, Media Relations Officer, Communications Executive, Public Affairs Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Help shape the future of co‑production in Wales. Join us in turning local learning into national change.

We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.

You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.

Contract type: Fixed term (until 31 August 2027)

Hours: 30 hours per week, flexible working patterns

Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month

Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas

Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)

Brief person specification

Knowledge and experience

Experience of coordinating projects or programmes involving multiple partners.

Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).

Experience of organising online and/or in‑person events.

Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).

Skills and attributes

Strong written and oral communication skills in English.

Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.

Able to interpret information, identify learning and present it clearly.

Ability to build and maintain trusting, professional relationships with a wide range of partners.

Attention to detail in written materials, data handling and resource preparation.

General

Commitment to co‑production, involvement and social justice.

Comfortable working independently, drawing on your own initiative.

Curiosity, empathy and a willingness to learn from others.

Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.

Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.

As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.

Individual Giving & Engagement Manager

We are seeking a strategic and creative Individual Giving & Engagement Manager to grow supporter income and deepen relationships with individuals passionate about protecting rainforests.

Position: Individual Giving & Engagement Manager
Salary: £40,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
 

About the Role

This role will lead the organisation’s individual giving programme, developing strategies to attract, engage and retain supporters while increasing sustainable income.

Working closely with the fundraising and communications teams, you will oversee multi-channel campaigns, supporter journeys and fundraising appeals. You will also manage a small team and use data insights to optimise performance and drive long term supporter engagement.

Key responsibilities include:

• Leading the development and delivery of the individual giving strategy
• Managing campaigns across digital, social and supporter communications channels
• Growing income through regular giving, appeals, payroll giving and community fundraising
• Managing budgets, monitoring performance and analysing campaign results
• Collaborating with marketing and communications colleagues to deliver integrated campaigns
• Developing supporter journeys to improve acquisition, retention and lifetime value
• Line managing the Individual Giving Officer and ensuring excellent supporter care
• Maintaining accurate data and campaign records within the CRM system
• Ensuring fundraising activity complies with regulatory and governance requirements

About You

You will be an experienced individual giving fundraiser who enjoys combining creativity with data led decision making.

You will bring:

• Experience growing an individual giving programme or supporter income stream
• Proven experience delivering multi-channel fundraising campaigns
• Strong analytical skills with the ability to interpret data and improve performance
• Excellent written communication and storytelling skills
• Experience managing budgets and monitoring fundraising results
• Confidence managing or mentoring team members
• Strong collaboration skills and the ability to work across teams

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.

Other roles you may have experience of could include; Individual Giving Manager, Supporter Engagement Manager, Fundraising Manager, Digital Fundraising Manager, Supporter Acquisition Manager, Individual Giving Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

The Interim Director of Fundraising & Engagement will provide strategic and operational leadership to support the development of sustainable income growth during a pivotal transitional period as the charity begins delivery of its organisational strategy to 2030.

Job Title: Interim Director of Fundraising & Engagement (9–12 months)
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Remote, with UK travel as required
Contract: Fixed-term contract, 9–12 months
Salary: c£90,000
Reports to: Chief Executive Officer
Direct Reports: Fundraising, Supporter Engagement and Awareness & Experience function

This role is primarily focused on strengthening and scaling voluntary income, leading a fundraising function, and building a robust, future-proofed income engine across the UK automotive community.

Marketing & Communications will play a critical supporting responsibility, ensuring strong brand positioning, audience engagement, and compelling storytelling that underpins fundraising success.

The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent Director.

Key Responsibilities

Fundraising Strategy & Income Growth

• Lead the development of an ambitious, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Drive growth across a diversified voluntary income portfolio, including:
  • Individual & Regular Giving
  • Legacy fundraising
  • Corporate partnerships across the UK automotive sector
  • Community fundraising and events
  • Digital fundraising and supporter journeys
• Build and scale compelling fundraising propositions tailored to the automotive community
• Strengthen income pipelines, forecasting, and KPI frameworks, ensuring clarity on short, medium, and long-term revenue generation
• Embed a culture of performance, accountability, and income optimisation, using data and insight to drive decision-making
• Identify and unlock new income opportunities, partnerships, and funding streams.

Supporter Engagement & Income Enablement

• Lead the development of end-to-end supporter journeys that drive acquisition, retention, and lifetime value
• Ensure audience insight and segmentation are embedded across all fundraising activity
• Strengthen supporter stewardship, ensuring high-quality engagement that translates into long-term income growth
• Foster innovation, testing, and continuous improvement across fundraising channels

Marketing & Communications

• Work with senior leaders and managers to refine and document insight-led marketing and communications delivery plans to increase awareness and engagement
• Strengthen digital reach across the UK automotive workforce and retired community
• Enhance brand positioning, messaging, and storytelling to grow both service uptake and supporter engagement
• Oversee audience segmentation and insight to inform engagement and behaviour change
• Ensure high-quality campaigns and content across digital, PR, social, and partnership channels.

Cross-Organisational Leadership

• Model collaborative, high-performance leadership aligned to organisational values
• Work closely with Impact and Service teams to ensure engagement activity reflects real community needs and insight
• Contribute to organisation-wide planning, budgeting, and transformation.

Team Leadership & Capacity Building

• Lead and support Fundraising, Supporter Engagement and Awareness & Experience teams through a period of transition and change
• Identify capability gaps and implement solutions (training, reshaping, recruitment)
• Strengthen systems, processes, and performance reporting to support long-term sustainability and growth.

 Key Deliverables (9–12 Months)

• A costed, income-led Fundraising Strategy aligned to the 2030 organisational strategy
• Scalable supporter and beneficiary engagement journeys reaching tens of thousands annually
• Clear recommendations for future team structure, roles, and investment
• Strengthened income pipelines and improved forecasting accuracy
• Enhanced brand visibility and digital engagement within the automotive community
• Smooth transition to a permanent Director with strong foundations, documentation, and operational frameworks in place

Person Specification

Experience

• Significant senior leadership experience in Fundraising and MarComms within the charity sector
• Proven track record delivering fundraising strategies and measurable income and engagement outcomes
• Demonstrable success across individual giving, corporate partnerships, and digital fundraising
• Strong experience in brand, marketing, and digital engagement
• Experience leading teams through organisational change or transition
• Experience building and leading high-performing, multidisciplinary teams
• Ideally, experience engaging large communities, workforce-based audiences, or membership groups.

Knowledge & Understanding

• Strong understanding of supporter engagement, audience insight, and behaviour change
• Knowledge of multi-channel fundraising and modern marketing approaches
• Understanding of charity sector strategy, governance, and income models (desirable)
• Appreciation of the health and wellbeing challenges affecting working people and communities.

Skills & Capabilities

• Strategic thinker able to translate long-term ambition into practical delivery
• Strong leadership and team development capability, particularly during change
• Commercially and analytically minded with strong planning and forecasting skills
• Excellent communication, stakeholder engagement, and influencing skills
• Able to build clarity, confidence, and momentum within teams
• Collaborative and cross-organisational in approach.

Personal Attributes

• Calm, supportive, and steady leadership style suited to transitional environments.
• High emotional intelligence and strong interpersonal skills.
• Resilient, adaptable, and delivery focused.
• Purpose-driven with commitment to improving the wellbeing of the UK automotive community.

Success Measures

• Delivery of a clear, Board-approved Fundraising & MarComms Strategy aligned to 2030 goals
• Stronger, more sustainable voluntary income pipelines
• Increased brand reach, engagement, and supporter growth
• Improved supporter and beneficiary journeys and experience
• Clear future organisational design and capability roadmap
• Effective and smooth transition to permanent leadership.

Fundraising Officer

Stomping Grounds North East
�� North East England (hybrid/remote arrangements considered)
�� Full-time | Permanent
�� £28,000 per annum

�� Help us connect children and communities with nature

Are you a skilled fundraiser who wants to make a real difference? Join Stomping Grounds North East and help expand access to life-changing outdoor experiences for children, young people and families.

About Us

Stomping Grounds North East is a charity dedicated to connecting children, young people, families and communities with nature through forest school and outdoor learning activities across Northumberland, Durham, Gateshead and Newcastle.

We believe that access to the outdoors and its benefits should be a right, not a privilege, and we actively work to remove barriers for under-served groups.

Our Values

Equality, Diversity & Inclusion

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those who are under-represented in the outdoor and environmental sector.

We recognise that diverse perspectives strengthen our work and are dedicated to creating a welcoming, supportive and inclusive environment for all staff, participants and partners.

Safeguarding & Safer Recruitment

Stomping Grounds North East works closely with children, young people and families and is committed to safeguarding and promoting their welfare.

We embed safeguarding across all areas of our work and expect all staff to share this commitment. This role is subject to safer recruitment processes, including satisfactory references and an enhanced DBS check.

About the Role

We are seeking a proactive and skilled Fundraising Officer to lead and grow our income generation activities. You will play a key role in securing funding, building strong relationships, and communicating the impact of our work.

This is an exciting opportunity to shape and develop fundraising activity within a growing organisation and directly contribute to expanding our reach and impact.

Key Responsibilities

Fundraising & Applications

• Develop and submit high-quality funding applications to trusts, foundations and statutory funders
• Build and manage a strong funding pipeline
• Work with senior leadership to shape fundraising strategy

Donor Management

• Manage individual giving, including one-off and regular donations
• Build long-term relationships with donors
• Maintain accurate records and ensure GDPR compliance

Corporate Partnerships

• Develop relationships with corporate partners and local businesses
• Create tailored sponsorship proposals
• Deliver partner engagement and reporting

Monitoring, Evaluation & Impact

• Support impact measurement across programmes
• Collect and analyse qualitative and quantitative data
• Produce clear reports for funders and stakeholders
• Monitor income against targets and report on performance

Storytelling & Communications

• Capture compelling stories and case studies
• Support fundraising through content across digital platforms
• Ensure ethical and sensitive representation of participants

Compliance & Reporting

• Submit funder reports in line with agreements
• Maintain strong record-keeping and stewardship practices

About You

Essential

• Experience in fundraising, bid writing or grant management
• Excellent written and verbal communication skills
• Strong organisational and project management skills
• Ability to manage multiple priorities and deadlines
• Experience of monitoring, evaluation and impact reporting

Desirable

• Experience in the charity, education or outdoor learning sector
• Experience in corporate or community fundraising
• Experience in ethical storytelling

What We Offer

• A meaningful role in a values-driven organisation
• Flexible working arrangements
• A supportive and collaborative team
• Opportunities for professional development
• The chance to make a tangible difference

How to Apply

Please note that CVs will not be accepted.

To apply, please visit the Stomping Grounds North East website and go to the ‘Join our team’ page.