Digital programme manager jobs in South croydon, england

Not all fundraising roles are created equal.

Some raise money.
Others serve a purpose greater than themselves.

This is one of those roles.

We’re working with a growing international charity delivering life-changing programmes across healthcare, education, food security and community development in one of the world’s most vulnerable regions - Yemen.

Rooted in strong ethical values and a faith-inspired approach to service, they are looking for a Fundraising Officer to join them at an exciting stage of growth.

The Role

This is a hands-on, people-focused role where you’ll be:

• Supporting and delivering fundraising campaigns, appeals and events
• Building meaningful relationships with donors, community groups and partners
• Driving community and digital fundraising initiatives
• Supporting income growth through creative, engaging activities
• Representing the charity within communities and at events

This is a role for someone who is comfortable being out in the community, building trust and connection.

Who This Is For

You might be:

• A Fundraising Assistant ready to step up
• A Community Fundraiser who enjoys engaging with diverse communities
• Or someone with strong people skills and a passion for purpose

You’ll be:

✔️ A confident communicator who builds relationships with ease
✔️ Organised, proactive and able to manage multiple priorities
✔️ Passionate about making a difference through your work
✔️ Someone who appreciates or understands faith-based values in community work

Full UK driving licence is essential (regular travel required)

Why This Role?

• Be part of a charity making a real, tangible difference
• Join a values-led organisation with a strong sense of purpose
• Work closely with communities and supporters
• Hybrid working with flexibility

Interested?

If you’re looking for a role where your work aligns with both purpose and impact, we’d love to hear from you. A short supporting statement and your CV will be required

Apply now or get in touch for a confidential chat.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.

Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.

We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 9.00am on Tuesday, 21 April 2026.

Interviews: Monday, 27 April 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Youth Delivery Mentoring Officer

We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work. 

Main Purpose of this Role

This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches. 

Operations Director:

A new post at the Longford Trust, created at an exciting time of growth and development for the charity.

- A 3 day-a-week role;

- Reporting to the Director and working as part of the Senior Management Team of the trust, within an overall cohort of eight, all part-time posts;

- Paid pro-rata of £50-55,000 depending on experience via PAYE with pensions contributions;

- The trust has no physical office, so team members work remotely, with flexible hours, but all team members work Tuesdays. There are regular face-to-face team meetings, as well as one-to-ones, so easy access to London an advantage.

Responsibilities

- Leadership role in following areas: strategy, developing and implementing the 10-Year-Plan; HR; our Frank Awards programme; Communications and Marketing, systems, digital and AI.

- Working with the Director on fund-raising and finance, growing and nurturing our core partnerships;

- Working with other SMT members when needed in delivering their specific programme areas.

Person specification

Essential qualities you need to be able to demonstrate:

- commitment to prison reform, with an understanding of the prison system and the barriers it creates for those leaving prison (lived experience of the prison or the criminal justice system is valued);

- senior management background either in a charitable organisation or in a relevant area;

- an entrepreneurial approach;

- proven leadership skills and ability to represent the trust in public settings;

- track record in expressing yourself clearly and persuasively in writing;

- strong interpersonal skills in regard of team-working, team-building and upholding the values of the trust;

- up-to-date financial and digital literacy.

Values

Taking our cue from Frank Longford, after whom the trust is named, our values shape every aspect of our work, including all relationships between team members, trustees, scholarship award-holders, our volunteer trained mentors and our employability partners. These values include:

- A firm belief in the power of education to change lives;

- A passion for second chances for those with lived experience of prison;

- A thorough-going can-do, practical approach that is driven by a desire to level the playing field for those who have been to prison and are committed to building new lives;

- A commitment to integration of all regardless of background and circumstances. We assume the best, start from the positive, are curious, are always ready to learn, and reject fixed mindsets.

Who we are and what we do

The Longford Trust was set up in 2002. Each November, it stages an annual Longford Lecture and awards an annual Longford Prize. Our Longford Scholarship programme supports young serving and ex-prisoners to continue their rehabilitation by going to university. It is the only programme of its type across the UK, supporting more than 600 individuals so far, with over 100 current award-holders, as well as many alumni who continue to be part of the trust. Between 80 and 85% of those we support go on to graduate, move into employment and build new lives. Our scholarship programme accounts for more than three quarters of our expenditure

Apply to with an up-to-date CV and accompanying letter explaining how you fit our job specification, why you want to work with the Longford Trust, and what you will bring to it. Closing date noon on Friday May 1. Interviews will be in person in the second week of May.

Location: Charing Cross, hybrid
Contract: Temporary, up to 3 months, with potential to be extended
Hours: Part-time, 3 days per week
Pay: £18.11 p/h (+ holiday) (£35,413 p/a equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client in their search for a temporary Grants Officer, primarily working with trusts and foundations with projects in India and Vietnam. The organisation is the UK arm of an international charitable organisation whose mission is to prevent and treat blindness and poor eye health.

Responsibilities:

• Grant development and management
  • Manage a portfolio of restricted and unrestricted grants within the UK Funding Commitment
  • Identify and research new statutory and institutional funding opportunities
  • Support the development of high‑quality funding proposals, reports and donor communications
  • Ensure effective grant management and compliance, working closely with Finance and programme teams in the UK and internationally
  • Identify opportunities to promote programme impact through external communications
• Programme committee support
  • Coordinate papers, data and presentations for the quarterly UK Programme Committee and Board
  • Support project reviews by compiling and quality‑checking monitoring and evaluation data
• General administration
  • Contribute to the UK Annual Report and support organisational learning and reporting
  • Act as a programme resource for Fundraising and Communications teams
  • Support donor due diligence, donor events and external representation
  • Participate in team meetings, training and cross‑organisational collaboration

Requirements:

• Recent, relevant experience within the charity or wider not-for-profit sector, with knowledge of grants and/or programmes
• Experience working for or directly with international NGOs
• Excellent administrative and organisational ability, with a high level of attention to detail
• Confidence utilising IT and digital tools, including Microsoft products (particularly Power BI)
• Strong interpersonal and communication skills, and the capability to build effective relationships both internally and externally

Applications will be reviewed on a rolling basis so if this role interests you, please apply ASAP by submitting your CV in Word format. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Senior Internal Communications Officer role. The successful candidate will play a vital part in engaging colleagues across the organisation by delivering strategic, high-quality internal communications that support organisational goals and foster a positive workplace culture.

Key Responsibilities:

• Assist in implementing the Internal Communications Strategic Plan, advising stakeholders on internal communication approaches to boost engagement.
• Maintain an understanding of organisational priorities to develop cohesive messages and enhance the colleague experience.
• Lead the planning and delivery of internal campaigns, events, and programmes, both virtual and face-to-face.
• Cultivate strong stakeholder relationships, working collaboratively to produce high-quality, strategic communication content.
• Coordinate with internal teams to ensure internal messaging aligns with external communications.
• Deputise for the Internal Communications Manager when required.
• Develop and deliver engaging content, including newsletters and messaging for managers.
• Organise and support a range of internal events, such as leadership conferences.
• Respond to internal communications queries promptly and professionally.

Person Specification:

• Proven experience in internal or external communications within large, diverse organisations.
• Skilled in content creation for intranets, websites, and digital platforms.
• Excellent written communication and editing skills.
• Ability to develop and implement creative, audience-focused communication strategies.
• Strong stakeholder engagement skills, including working with senior leaders.
• Experience in planning and delivering events, both online and in person.
• Adept at using digital tools to produce engaging content.
• Organised, attentive to detail, and capable of managing multiple priorities to deadlines.
• Discreet in handling sensitive information.
• Ability to work flexibly, including hybrid working and occasional travel.

What’s on Offer:

• Salary: £38,000 – £40,000
• Location: Remote
• Contract: Until March 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

There when it matters

About the role:

This role supports the delivery of stories and campaigns that achieve media coverage nationally and in regional media that fall outside of our hospice catchment areas.

You will lead on PR support for some key areas of the charity, including retail and volunteering.
You’ll also gain exposure to all the teams that the press office supports, which includes writing press assets for fundraising, healthcare, bereavement and influencing/campaigning stories.
You will ensure enquiries from the media are actioned efficiently (including when on-call) and be skilled at spotting media opportunities based on the news agenda, as well as pitching Sue Ryder stories to the media and liaising with journalists.
In this role you will be required to lead on some PR activities/projects with minimal supervision and support the PR officer with their projects, as required

About you:

• Have good attention to detail
• Be excited to learn about Sue Ryder and how we engage with the media
• Be curious about the care and support we offer
• Have a good understanding of the media and how it works

Essential Criteria
• Have previous experience of media monitoring and evaluation platforms
• Be able to write stories for the media in different formats (press release, comments, op-eds) to a good standard
• Be able to communicate clearly (written and verbal) with colleagues, journalists and other members of the media
• Have a basic understanding of crisis and reputation management PR

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 20th April 2026
Interviews: CV’s reviewed as received

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

About Us

I Choose Freedom provides safe refuge, advocacy and specialist support to adult and child survivors of domestic abuse across East and West Surrey. Each year, we support around 250 survivors to rebuild their lives and find lasting safety.

The Role

We’re looking for an ambitious, relationship-driven Community Fundraiser to help grow our sustainable income and ensure survivors can access lifesaving refuge.

As part of a small, close-knit fundraising team, you’ll develop and deliver a vibrant programme of community and events fundraising. From challenge events and matched-funding campaigns to seasonal appeals, you’ll play a central role in engaging supporters, generating income and shaping future fundraising activity.

Key Responsibilities

Income Generation & Strategy

• Develop and deliver an annual community fundraising plan
• Generate income from individuals, community groups, schools, faith groups and local businesses
• Identify and pursue new fundraising opportunities
• Manage and report on income targets
• Work collaboratively with colleagues to align with wider fundraising strategy

Campaigns and Events

• Lead community campaigns and appeals (e.g. challenge events, seasonal campaigns)
• Develop new fundraising initiatives to diversify income
• Support the planning and delivery of events
• Coordinate community engagement and corporate volunteering activities

Supporter Engagement

• Build and manage strong relationships with supporters
• Deliver engaging talks and presentations to inspire fundraising
• Create compelling fundraising materials and communications
• Ensure excellent supporter stewardship, including thank-you and impact reporting
• Maintain accurate records and ensure compliance with fundraising regulations

About You

You’ll have at least 1–2 years’ experience in fundraising, community engagement or a similar role and be ready to take the next step in your career.

You will bring:

• Strong relationship-building and networking skills
• Confidence in communicating with a wide range of audiences
• Experience working towards and achieving targets
• Excellent organisation and time management
• The ability to work independently and as part of a small team
• A proactive, solutions-focused approach

You’ll also have a genuine passion for our mission and a commitment to supporting survivors of domestic abuse.

Additional Information

• Full driving licence and access to a car is essential (travel across Surrey required)
• Some evening and weekend work will be required (time off in lieu provided)

Please note:

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The locations of the refuges cannot be disclosed at this stage for confidentiality reasons however the role will be hybrid with in-office days based across East Surrey and West Surrey.

The Club

Situated in 42 acres of landscaped grounds adjacent to the River Thames in Fulham, The Hurlingham Club is recognised as one of the world’s finest private member clubs. Since its opening in 1869, The Hurlingham Club’s croquet and tennis lawns, botanical gardens and stately Georgian Clubhouse have made it a sought-after destination for exclusive sporting and social activities.

The Club offers a truly unique and rewarding environment to work, blending a rich history with a progressive outlook. With over 20 specialised departments, each contributing distinct roles and functions you will have the opportunity to interact with vibrant, multi-faceted colleagues and members that share common interests and represent a wide range of backgrounds, professions and perspectives. The members actively contribute to the Club’s community, atmosphere, heritage and culture.
 

The Department

The Hurlingham Club Foundation was established in 2021 and its mission is to harness the collective strength of the Club to create spaces and opportunities that improve the health, well-being and social connection of people living in underserved areas of our borough.

We aim to achieve this impact this in three main ways through:

· Direct programmes hosted at the Club (including sports, social and wellbeing activities).

· Funding for local charities delivering aligned community initiatives.

· Volunteering and in-kind support opportunities for members and stakeholders.

To deliver all this activity, money is largely raised through member donations at Foundation events and money is also raised through grants and corporate sponsorship.

The Role

As the Foundation Assistant, you will be a vital part of this small, friendly team to ensure that we manage all our events and programmes to raise the most amount of money and deliver maximum impact for people in need in our community.

You will work part time; ideally 20 hours over four days from Monday to Thursday.

The successful candidate will provide administrative support to the Hurlingham Club Foundation in a variety of ways.

Typical duties will include:

Event Coordination

· Supporting the planning and delivery of Foundation events.

· Managing logistics including room bookings, catering, AV, guestlists, security passes and event materials.

· Ensuring events run smoothly from setup through to delivery.

Administration & Finance

· Maintaining accurate records and financial administration.

· Supporting the processing of purchase orders, income and invoices.

Data & CRM Management

· Maintain donor, volunteer and programme databases.

· Support monitoring and reporting of Foundation activity and impact.

Communications & Marketing Support

· Assisting with website updated and digital content.

· Supporting with and creating presentations and marketing materials.

· Helping to manage and catalogue Foundation photography assets.

Programme Support

· Assisting with delivery of onsite community programmes.

· Welcoming visitors and support participant experience.

General Support

· Managing Foundation inbox enquiries.

· Providing day-to-day administrative support to the team and volunteers.

Our Ideal Candidate

Candidates will share our passion to deliver impact for and improve the lives of people living in underserved areas of our borough.

They will also embody the Club’s values of excellence, responsibility and courtesy.

Key experience required includes:

· Experience in office administration or coordination (charity or membership organisation desirable).

· Confidence with financial administration (invoicing, purchase orders, income tracking).

· Experience supporting events, logistics or hospitality-style coordination.

· Strong data management and spreadsheet skills (basic CRM experience advantageous).

· Excellent communication skills and a professional, friendly manner.

· A genuine interest in community impact and supporting charitable work.

Benefits

Benefits include:

· 23 days of pro-rated annual leave (rising to 28 days after 5 years’ continuous service)

· Generous contributory pension.

· Life assurance, group income protection and an enhanced sick pay scheme.

· Opportunities for training, development, and progression.

· Annual bonus scheme and annual performance pay review.

· Staff social events, free meals on duty and free onsite parking.

· Along with other benefits!
 

The Hurlingham Club is passionate about creating an inclusive workplace that promotes and values diversity.

Please note that, due to the high volume of applications we receive, if you do not hear from us within four weeks then unfortunately you were not successful in your application on this occasion.

Head of Fundraising (Part-Time, 3 days/week)

Hybrid – Vauxhall, London | £47,342 (pro rata)

1-year FTC | Start ASAP

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.

What You’ll Do

• Develop and deliver our fundraising strategy
• Build a strong pipeline of trusts, foundations & statutory funders
• Craft compelling bids
• Lead excellent stewardship and funder relationships
• Work across teams to align opportunities and organisational needs

What We’re Looking For

• Proven fundraising success, including significant grants
• Strong writing and relationship-building skills
• Experience managing fundraising pipelines and reporting
• Highly organised, collaborative and mission-aligned

Why Join Us?

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.

How to Apply

Please submit your CV and cover letter outlining how you meet the essential criteria.

The role

Sepsis is one of the UK’s leading causes of preventable death, yet many people don’t recognise the signs early enough. This role is about changing that through compelling communication.

We’re looking for an exceptional writer and storyteller who can turn life-saving messages into content people engage with.

This is a hands-on role for someone with 2+ years’ experience. You’ll create content that reaches new audiences and drives awareness of sepsis and UK Sepsis Trust’s work.

You’ll be part of a small, passionate team, working closely with the Head of Partnerships and Campaigns, Marketing and Communications Lead, and Digital Media Officer.

About you

· Compelling writer and storyteller

· Proactive, creative, and organised

· Comfortable managing multiple priorities

· Confident engaging with online communities

· Collaborative with excellent relationship skills

· Committed to inclusive, accessible communications

What you’ll do

· Write and edit high-quality content across paid/organic social, web, email, and campaigns

· Relaunch and grow our TikTok

· Turn real-life stories into educational case studies

· Plan and schedule content across channels

· Manage and engage our social media communities

· Track performance and use insights to improve results

· Deliver email campaigns that drive support

· Contribute to internal comms and ensure consistency

What you’ll bring

Essential

· 2+ years in a content or communications role

· Experienced writing for social, web, and email

· Skilled managing social channels and online communities

· Care about clarity, tone, and detail

· Able to turn complex information into clear, engaging content

· Familiar with tools like Canva, Mailchimp, WordPress (or similar)

· Experience growing engagement and understanding analytics

· Basic knowledge of SEO

Desirable

· Basic image and video editing skills

· Eye for design and visual storytelling

· Experience with Adobe Creative Suite

· Working knowledge of Salesforce CRM

· Experience in charity, not-for-profit, or health sectors

Why us

We’re a small team doing big things. You’ll own your work, be supported to do it well, and see the real impact – helping save lives.

Our Employment Benefits include:

· 27 Days annual leave excluding bank holiday rising to 32 with service

· Enhanced Maternity and Paternity leave

· Employee Assistance Programme

· Generous CPD Allowance

· Flexible working arrangements

This is a home based role with occasional travel to London/Birmingham/Manchester.

How to apply

Send your CV and a short covering letter by 1st May telling us why this role excites you and what you’d bring to the team.

Head of Enterprise Architecture

Contract: Permanent, Full Time – 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £71,481/-per year with excellent benefits.

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Head of Enterprise Architecture sits within the IT Leadership Team and reports directly to the Director of IT. The role leads the newly established Enterprise Architecture function consisting of a small data engineering team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement.

About the role

The Head of Enterprise Architecture provides strategic leadership for enterprise, data, and solution architecture across WaterAid UK and supports global initiatives. This role sets the vision for organisation-wide architecture, ensuring that business strategy is underpinned by scalable, responsive, and sustainable technology and data ecosystems. The postholder is responsible for the oversight of data architecture, engineering, integration, and governance to drive business value and data maturity.

In this role, you will:

• Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles.
• Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms, integrations and pipelines.
• Strategic IT Leadership: Act as a key advisor within the IT Senior Leadership Team, shaping IT strategy, influencing planning and prioritisation, and ensuring technology addresses organisational requirements.
• Stakeholder Engagement and Change Adoption: Engage senior leaders to translate business needs into architectural outcomes and lead the adoption of architectural best practices, agile approaches and continuous improvement.

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong experience in EA and data architecture methodologies and frameworks (e.g. TOGAF) with the ability to translate business strategy into technology and data solutions.
• Proficiency in data modelling, integration, cloud and hybrid environments (we are a Microsoft Azure house), and practical experience of data engineering and lifecycle processes.
• Proven ability to lead multidisciplinary technical teams and influence senior stakeholders, including communicating complex concepts to non-specialists.
• Strong knowledge of data governance, regulatory compliance (including GDPR). Security and risk management frameworks.

Although not essential, we’d prefer you to have:

• Professional certifications in enterprise/data architecture frameworks or cloud technologies (e.g. TOGAF, Zachman, Azure).

• Working knowledge of data engineering languages (SQL, Python), Business Intelligence tools (e.g. Power BI, Tableau) and experience with predictive analytics projects.
• Experience in a charity, public sector, or similar mission-driven organisation.

Closing date: Applications close 12:00 PM UK time on 24th April 2026. Interviews are expected to take place week commencing 4th May. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.

How to apply: Apply to upload your CV and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

The Church of England is a partner in the Nature in Sacred Places (NiSP) National Lottery Heritage Fund project. This is a £5.2m project with an 18-month development phase followed by a four-year delivery phase (subject to securing further funding), in partnership with Natural England, the Church of England, Churches Conservation Trust and Caring for God's Acre. NiSP will build on principles established by the Bats in Churches Project, a project supported by the Heritage Fund. which worked with churches, community volunteers, young people and professionals across three main strands:

Broadening engagement
Reach a wide group of people, including religious groups and underserved communities, increasing diversity, inclusion and enjoyment of natural and cultural heritage through engagement events. We will champion the message that England's natural and built heritage in sacred places is for everyone, and work with communities to improve access in respect of multiple needs. The partnership will engage new audiences with local wildlife and greenspace.

Supporting practical action
Work with c.150 sacred places, primarily churchyards, (selected for heritage value, wildlife impact, community engagement and capacity) to develop biodiversity and cultural heritage. NiSP staff and partners will deliver workshops to communities to empower and upskill volunteers to maintain, enhance and develop biodiversity and protect the built heritage in their own sacred places into the future. We will produce guidance so communities have a reliable reference manual for long term use. Through these training sessions and reference materials, communities will be able to develop and deliver their own Conservation Management Plans independently. Small-scale funding (<£1000 per group) will be available for communities to undertake modest but effective heritage and habitat management, purchase engagement event resources, and improve access to the building and associated outdoor area.

Building professional capacity
NiSP will share knowledge, produce guidance, and run best practice activities to lead to better outcomes for both wildlife and buildings in renovation/restoration projects. We will work with pupils in Key Stages 1-4, study-leavers, and undergraduate training schemes, and will explore the creation of apprenticeship opportunities with established professionals and/or programmes. We will deliver seminars and webinars to professionals in both architecture and ecology, provide training from accredited experts and opportunities for participants to share knowledge and insight with each other.

The development phase will work with churches nationwide with a focus on four pilot areas - Birmingham, Hereford, Rotherham and Sheffield.

The Communications Officer will communicate the 18 month development phase of NiSP to churches, communities and dioceses promote the 18 month development phase of NiSP to a national audience through social, digital and print media, talks, activities and events.

You will share the stories and successes of NiSP and inspire people of all ages and abilities to get involved in local NiSP events and activities.

You will be employed by the Church of England but will work in a team of staff employed by project partner organisations, and managed by the Natural England Project Manager.