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Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
Please refer to job description.
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, E1 with flexible homeworking arrangements in line with Crisis’ Hybrid Working Policy
Contract: 12-month fixed term contract or secondment opportunity to support our CRM Transformation programme. If you are applying for this as an external secondment, please flag when submitting your application.
About the role
This is a fixed term role with a clear mission, created specifically to support Crisis’ CRM Transformation programme. We are migrating to a new CRM system, Microsoft Dynamics 365, underpinned by a Modern Data Platform, and the next nine to twelve months are critical as the new platform enters live operation. As Interim Business Systems Manager you will sit at the centre of this transition, collaborating with product owners, developers, suppliers and business stakeholders to make the handover from programme delivery to business-as-usual a success, equipping Crisis with impactful, sustainable systems for fundraising and engagement in support of our mission to end homelessness.
Coaching and developing our Product Owners will be at the heart of this role, helping them build the confidence and capability to own their backlogs, prioritise with clarity and bring well-formed decisions to the table, alongside embedding consistent, sustainable development practices across the team. You will also lead key transition deliverables, including the rebuild of Apteco FastStats so that marketing delivery remains robust and well-governed, and provide governance, oversight and transition planning for our Christmas systems cycle.
This role exists to support a defined period of transformation; it is offered on a fixed term basis, and decisions about how the team is shaped beyond the transition will be made as the programme concludes. What we can offer now is a bold, genuinely pivotal piece of work, and the opportunity to leave Crisis with a stronger, more confident and capable systems team.
About you
- Demonstrable experience of leading technology teams through significant change, such as service transition, operating model shifts or go-live readiness
- Strong working knowledge of Microsoft Dynamics 365 or similar enterprise CRM platforms
- A solid grounding in service management principles (ITIL or equivalent), with practical experience of establishing support models and change governance
- A track record of building or improving development practices, from sprint discipline and documentation through to release management and peer review
- Experience of developing product ownership, solution design and business analysis capability in others
- Strong stakeholder management skills and the confidence to work at pace with ambiguity
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 August 2026 at 23:59
Interview date and location: W/C 31 August 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Support the teachers of tomorrow. Join our Registry Services team and help deliver an outstanding trainee experience.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefits all schools, teachers and leaders.
About the role
An exciting opportunity has arisen for a Registry Administrator to join the National Institute of Teaching within our Registry Services team. This role offers a fantastic opportunity to develop your Registry knowledge and gain valuable experience in a supportive environment.
This role plays a crucial part in our student administration service, ensuring an exceptional and efficient service for all students and wider institutional stakeholders. Key areas of responsibility for the role include the administration of student assessment and award progressions, awarding documentation, as well as assisting with enrolment activity, ensuring a seamless student journey for all trainees.
We are looking for a candidate with a strong track record of providing administrative support, ideally in an education setting, who can follow and track different administrative processes. Excellent organisational skills are essential as is being proactive and self-motivated, with a positive approach to work.
The role is based at any of our campus locations, so you should be within commutable distance. The role is predominantly hybrid with the need to be on site at least once a fortnight. The role will, on occasion, be required to travel to other sites across the country and travel expenses will be paid.
Essential Criteria:
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A commitment to the aims of the National Institute of Teaching.
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An interest in the education sector and a belief in the value of teachers and school leaders.
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Excellent organisational skills and attention to detail.
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Excellent interpersonal and written communication skills.
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Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
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A pro-active approach that focuses on solutions.
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Highly proficient in administering and proactively monitoring processes which drive successful reporting.
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A sensitivity to the requirements of different audiences and an ability to adapt style appropriately.
Desirable Criteria:
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Previous experience of working in a remote and geographically distributed team.
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Previous experience in the education sector.
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Experience of using student record systems, management information systems and/or online learning environments.
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Experience of higher education assessment processes including marks entry, assessment boards and results and awards processing.
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Experience of using Turnitin.
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Experience of Student Finance rules and regulations.
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Experience of administering all aspects of student records for those on Higher Education programmes.
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Previous expertise of supporting training in the education sector, especially within ITE.
Key benefits:
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Highly competitive pay and pay progression opportunities.
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Flexible start and end working times.
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Flexible working opportunities, including significant scope for hybrid working.
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At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
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Entry to the highly valued Local Government Pension Scheme.
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Excellent opportunities to develop your skills and experience and to progress your career.
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A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Location: Within commuting distance of one of our campuses in Birmingham, Blackburn, Bradford, Bristol, Doncaster, Beckenham or Redcar.
How to apply
For more information and to apply online, please visit our vacancies page.
Closing date: 4.00pm on 19 August 2026.
Interview date: 3 September 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
The Bishop of Guildford is seeking to appoint the Interim Chaplain to the Acting Bishop of Guildford. This is a pivotal role supporting the Bishop's ministry across the Diocese. Working closely with clergy, diocesan colleagues, parishes, and external partners, the Chaplain provides pastoral, strategic, and administrative leadership, oversees key clergy processes and safeguarding matters, and helps ensure the Bishop's priorities and ministry are delivered effectively throughout the diocese.
To support the strategic and operational ministry of the Acting Bishop of Guildford.
The Bishop of Dorking became Acting Bishop of Guildford on 18 February 2026. He is expecting to fulfil this role for up to two years before a new Bishop of Guildford is welcomed in early 2028.
He has established three foci for his ministry during this time: (i) prayer; (ii) pastoral care; (iii) the priorities of discipleship (including revitalisation) and children and young people. In addition to this, as the sole bishop in the diocese for this period, he is seeking to enable the Bishop's Office to run as efficiently and smoothly as possible
This post has attached to it an occupational requirement under the 2010 Equality Act, Part 1, Schedule 9. This post is subject to an enhanced DBS with Adult and Child Barred Lists check (Disclosure and Barring Service) clearance.
Work Pattern:
- Working hours will generally align with standard office hours, with flexibility to adjust the schedule to accommodate weekend teaching and preaching commitments.
- The Chaplain is expected to support and lead worship in parishes across the diocese on Sundays when not required to assist the Bishop.
- A flexible approach to working hours is essential to meet the demands and responsibilities of the role.
Place of work:
- Willow Grange (Home of the Bishop of Guildford) Woking Road, Guildford, Surrey, GU4 7QS
- Dayspring (Home of the Bishop of Dorking), Pilgrims Way, Guildford, Surrey, GU4 8AD and some home working.
Accommodation is provided by the Guildford Diocesan Board of Finance.
This is a fixed-term contract for an initial period of 18 months, with the potential of being extended for a further 6 months.
Please review the from the Bishop of Dorking and Acting Bishop of Guildford, The Rt Revd Paul Davies. To access the full Job Description, please click .
Application Process: A CV (no longer than 2 sides of A4) and a letter of application, explaining why this role would appeal to you and providing evidence that you have the necessary attributes and gifts for the task (no longer than 2 sides of A4).
The closing date is Wednesday 12th August 2026 at 12 noon.
Interviews will take place in Guildford on Thursday 20 August 2026.
- To support the strategic ministry of the Bishop through
- To support the operational ministry of the Bishop through
- Spiritual, personal and emotional maturity:
- Be spiritually motivated and have a strong, secure and generous faith in Jesus Christ, rooted in prayer and theological study.
- Be an ordained priest in the Church of England or Church in full Communion with it, designated at selection as Incumbent Status/Stipendiary who has satisfactorily completed IME1-7.
- Be liturgically competent and sensitive.
- Have a lively intellect that reflects theologically.
- Be emotionally intelligent and able to act sensitively.
- Be able to maintain high levels of confidentiality and impartiality.
- Be resilient, dependable and stay calm under pressure.
- Be capable of robust engagement and debate in coming to corporate decisions and commitment to implementing and supporting decisions.
Demonstrate personal loyalty to colleagues.
- Administrative and organisational ability:
Have a focused and disciplined approach to work with the ability to prioritise tasks and work to deadlines. * Have proven administrative and drafting skills, capable of accurate attention to detail. * Be computer literate and possess the vision to use IT to improve systems and efficiency: someone who is at home in the digital world and sufficiently used to working effectively and securely with cloud-based information sharing. * Be adaptable and flexible and able to prioritise and meet a broad set of demands and deadlines. * Have ability to provide written or oral briefings. * Have experience of developing and ensuring others implement processes or administrative systems. * Have experience of participating in recruitment or other HR processes within or beyond the Church. * Have knowledge and experience of working within safeguarding policies and framework and be able to respond to issues diplomatically and pastorally. * Have experience of supporting a leader or senior manager.
- Interpersonal and relational skills:
- Be approachable and personable with honed social skills.
- Be a collaborative person and cohesive influence within teams.
- Be an active listener who reads situations well and expresses an interest in and care for others.
- Be able to communicate clearly and articulately one-to-one and in groups.
Have emotional intelligence, the ability to identify and assess their own and others' emotions and demonstrate self-control.
- Other personal attributes:
- Leading by example, demonstrating enthusiastic commitment to the ministry and priorities of the Acting Bishop of Guildford and the Church of England, and an understanding that the purpose of working for the bishop in this role is to serve the Kingdom of God.
- Possessing a high level of personal credibility and a natural authority, a person who engages and commands the confidence and respect of others quickly.
- A natural alliance builder with a flexible approach to working with other groups and organisations and to sharing resources and information.
- Strong personal commitment to equalities and diversity in employment and service delivery, with a caring and respectful attitude to staff.
- A positive team member who contributes, supports and leads as the situation requires, in order to maximise the effectiveness of the team's work.
- Willingness and availability to work outside normal office hours where appropriate and necessary, including weekends, on occasion.
- This role may require some national travel.
- Spiritual, personal and emotional maturity:
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience.
This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach.
The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.
The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.
Key Responsibilities
Leadership and Service Management
- Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
- Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
- Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
- Provide guidance and support on complex casework, safeguarding concerns and risk management.
- Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.
Specialist Casework
- Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
- Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
- Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
- Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
- Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate.
Quality Assurance and Compliance
- Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
- Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
- Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
- Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
- Support preparation for contract monitoring, audits and quality inspections.
Partnership Working
- Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
- Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
- Build strong relationships with local agencies to improve referral pathways and client outcomes.
- Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
- Support collaborative problem-solving and contribute to the ongoing development of the partnership.
Service Delivery and Performance
- Ensure timely allocation of referrals according to client need, complexity and risk.
- Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
- Monitor performance against contractual targets, quality standards and key performance indicators.
- Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
- Identify emerging trends, unmet need and opportunities to improve service delivery.
Outreach, Innovation and Continuous Improvement
- Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
- Support the implementation of new systems, digital technologies and service improvements across the partnership.
- Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
- Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.
Safeguarding and Risk Management
- Ensure safeguarding policies and procedures are fully implemented across the service.
- Provide advice and escalation support for safeguarding concerns and high-risk cases.
- Promote safe working practices for staff delivering home visits, outreach and community-based support.
- Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.
Job Purpose:
The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.
You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.
The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.
Main Duties and Responsibilities
Client Engagement and Triage
· Act as the first point of contact for all referrals into the Crisis & Resilience Service.
· Contact new referrals promptly, normally within one working day wherever possible.
· Build positive, trusting relationships from the first interaction.
· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.
· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.
· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.
· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.
· Agree preferred communication methods with each client and tailor support accordingly.
Crisis Intervention
Provide immediate practical support to help stabilise clients experiencing financial hardship by:
· Maximising household income through welfare benefits advice and applications.
· Supporting Crisis Fund applications where appropriate.
· Completing benefit entitlement calculations.
· Assisting clients to gather supporting evidence.
· Developing emergency budgets.
· Identifying priority debts.
· Negotiating with priority creditors where appropriate.
· Supporting Breathing Space applications.
· Protecting essential services including fuel and housing.
· Arranging emergency support including food, fuel and other crisis assistance where available.
Aim to stabilise urgent situations within three working days wherever possible.
Welfare Benefits Advice
· Provide high-quality welfare benefits information and advice.
· Complete benefit entitlement checks.
· Support new claims and changes of circumstances.
· Assist clients with mandatory reconsiderations and appeals where appropriate.
· Identify opportunities to maximise household income.
· Keep knowledge of welfare benefits legislation up to date.
Client Journey and Case Coordination
· Allocate clients to the most appropriate adviser based on complexity and need.
· Maintain oversight of client journeys.
· Ensure no client disengages or is lost within the system.
· Maintain regular contact with clients awaiting specialist advice.
· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.
· Make warm referrals to partner organisations with client consent.
· Support seamless transitions between crisis intervention and longer-term casework.
Outreach and Accessibility
· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.
· Remove barriers preventing individuals from accessing advice.
· Adapt communication styles to meet individual needs.
· Promote financial education opportunities and encourage participation where appropriate.
Partnership Working
· Develop positive working relationships with partner organisations.
· Liaise with statutory agencies including housing, adult social care, DWP and health services.
· Attend multi-agency meetings where appropriate.
· Promote the "No Wrong Door" approach to service delivery.
Systems, Recording and Compliance
· Maintain accurate and timely case records using AdvicePro.
· Complete all monitoring requirements.
· Record outcomes, interventions and client progress.
· Maintain GDPR compliance.
· Use digital systems including client portals, Open Banking and automated workflows where appropriate.
· Ensure safeguarding concerns are recorded and escalated immediately.
Continuous Improvement
· Participate in supervision and reflective practice.
· Contribute ideas for improving systems and processes.
· Support service evaluation through client feedback and case studies.
· Keep professional knowledge up to date through continuous professional development.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.
We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.
What you’ll be doing
- Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
- Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
- Work across a variety of different digital platforms to help process challenge event registrations.
- Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
- Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital.
- Provide support with the delivery of events including preparing equipment and materials.
About you
You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.
About the Charity
The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.
Why join us?
You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.
What we offer
- 27 days’ annual leave plus bank holidays
- Pension scheme with employer contributions of up to 6% (increasing with service)
- Life insurance and employee assistance programme
- Enhanced family policies
- Subsidised canteens and wellbeing support
- A Sutton hospital-based office with shuttle service to and from Sutton station
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.
You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.
In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.
Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.
Key responsibilities:
1. Operationalising Our Data Sharing Agreements (DSAs)
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Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.
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Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.
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Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.
2. Business Analysis & Team Alignment
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Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.
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Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).
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Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.
3. Data Governance & System Security
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Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.
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Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.
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Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.
4. Sustainable Ownership & Handover
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Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).
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Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.
Essential Skills and Experience
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UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).
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Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.
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Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.
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Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.
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Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.
Desirable Skills and Experience
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Passion for our mission. to improve children’s health through school food.
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Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).
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Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.
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Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Supporter Development Officer (Trading & Gaming)
Full-time | 6-Month Fixed-Term Contract | Hybrid (1 day per week in London)
The Talent Set are delighted to be partnering with a leading charity to recruit a Senior Supporter Development Officer (Trading & Gaming).
This is an exciting opportunity for someone with charity e-commerce experience to take ownership of an established online shop while supporting the development of Regular Giving and Lottery programmes. You'll play a key role in delivering engaging supporter journeys, driving income growth and using insight to continuously improve performance.
About the role
This is a varied role with a strong focus on charity e-commerce, digital marketing and supporter engagement.
You'll lead the development and growth of the charity's online shop, helping to transform it into a year-round engagement and income channel through product development, merchandising, campaign activity and supporter journeys.
You'll also support the development of Regular Giving and Lottery programmes, creating engaging supporter experiences that increase retention, lifetime value and long-term income.
Working closely with colleagues across Supporter Acquisition, Supporter Journeys, Data & Insight, Finance and external suppliers, you'll use data, testing and audience insight to optimise performance, improve supporter journeys and identify new opportunities for growth.
About you
We're looking for someone who has:
- Experience managing a charity online shop or charity e-commerce function
- Experience delivering digital and multi-channel marketing campaigns
- Experience using data and insight to improve supporter or customer journeys
- Experience working with Shopify or a similar e-commerce platform
- Strong stakeholder and supplier management skills
- A proactive and organised approach
Experience of Regular Giving, Lottery or supporter stewardship would be advantageous but isn't essential.
What's on offer?
- 6-month fixed-term contract
- Full-time position
- Hybrid working (1 day per week in the London office)
- Flexible working options
- The opportunity to play a key role in developing an established online shop and supporter engagement programme
How to Apply
To apply, please submit your CV by clicking the "Apply Now" button.
The Process
If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.
Commitment to Diversity and Inclusion
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Money and Benefits Adviser
We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker.
This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives.
We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation
Position: Generalist Adviser
Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office)
Salary: £29,806.00 per annum, pro rata
Hours: Full-Time (37 hours per week) Contract: Permanent
Closing Date: 21st August 2026
About the Role
We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings.
Key duties include:
· Deliver specialist welfare benefits advice and casework.
· Manage a varied caseload, including complex benefit appeals and tribunal work.
· Support clients to maximise income through benefits, grants and other financial assistance.
· Advocate and negotiate on behalf of clients with third parties.
· Work collaboratively with healthcare professionals, community organisations and partner agencies.
· Maintain accurate case records and meet quality assurance standards.
· Contribute to service development, research and campaigns work.
About You
The ideal candidates will have:
· Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals
· A strong understanding of welfare benefits legislation and financial support available to vulnerable clients
· Experience supporting vulnerable people using a person-centred and empathetic approach
· Experience managing a caseload and achieving targets and deadlines
· A commitment to equality, diversity and inclusion
· Excellent communication skills both written and verbal
· A non-judgemental, empathetic approach to people
· Strong IT and digital skills, with the ability to learn new systems quickly
Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work.
About the Organisation
Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.
This advice can help people find a way forward with their problems, whoever they are, whatever the problem.
What is on offer:
The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:
· Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
· Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
· Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
· Contractual sick pay: depended on length of service
· Long service rewards: Extra leave and gift cards after five years of service and beyond
· Workplace pension: Auto-enrolment into our pension scheme
· Hybrid working: the option to work from home, if it works for you and for the team
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.
Other roles you may have experience of include Money and Benefits Adviser, Money Advisor, Benefits Advisor, Housing Advisor, Cancer Support, Cancer Advice and Support.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Team: Advocacy
Location: Remote with regular travel. Approx. Once a month
Work pattern: Monday-Friday, 35 hours per week. Flexible working options available
Salary: Up to £38,918.33 per year
Contract: Fixed-term contract until 30th April 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Advocacy & Government Relations Officer - Westminster:
- Support engagement with MPs, Government departments and key external stakeholders to influence policy and advocacy outcomes
- Monitor parliamentary activity, legislation and policy developments, identifying risks and opportunities affecting cat welfare
- Draft briefings, consultation responses, position statements and advocacy materials to support campaigning objectives
- Conduct research and evidence gathering to inform policy development and charity campaigns
- Develop strategic messaging and responses to legislative, regulatory and reputational issues
- Coordinate and deliver Westminster-based events and stakeholder engagement activities
- Work closely with teams such as Media, Digital and Web to maximise campaign impact
- Build collaborative relationships across the sector to advance shared advocacy priorities and charity goals
About the Advocacy team:
The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team also runs digital campaigns as part of its strategy.
What we’re looking for in our Advocacy & Government Relations Officer - Westminster:
- Experience of advocacy, public affairs or influencing work, ideally in Westminster
- Experience of policy work and research
- Experience of dealing with high profile/ VIP individuals e.g. Ministers, MPs, MSPs, MLAs, MPs, Government Officials, Local Councillors and officers, etc.
- Proven ability to multi-task and work independently on own initiative, accurately and under pressure
- Experience of effective use of social media and the internet in an advocacy/campaign context
- A confident communicator with good written and oral skills; and great people skills
- Excellent organisational skills with the ability to be flexible and adaptable
- A passion for cats and cat welfare
What we can offer you:
- 26 days’ annual leave plus bank holidays, increasing with service
- A competitive contributory pension scheme and life assurance for peace of mind
- Health and wellbeing support to help you stay well while working remotely
- Flexible working options to support a healthy work–life balance
- Ongoing learning and development to help you build your skills and grow your career
- Financial wellbeing support, including access to Salary Finance
- Access to discounted pet insurance to help care for your pet’s health
Learn more about our full reward package
Application closing date: 5th August 2026
Virtual interview date: 20th & 21st August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
Making a better life for cats, because life is better with cats
We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need to:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Data Management Officer
Salary: £17.90p/h (£35,000 per annum)
Location: Hybrid (Perth/Aberdeen) or Home-Based
Contract: Full Time, temporary contract up to 6 months
Reports to: Data & Insights Manager
Prospectus are excited to be supporting our client in their search for a Data Management Officer to join them on a temporary basis to help them through a period of change. SCAA plays a vital role in delivering pre-hospital emergency care across Scotland, and the Data Management Officer will play a crucial role in helping to ensure their supporter data, systems and insights are delivering maximum impact. This position offers £17.90 per hour, and is a full-time, temporary position for up to 6 months.
You will be an experienced Data Management Officer, combining technical expertise with a collaborative approach and a genuine passion for using data to support charitable impact. You’ll be confident managing and developing CRM systems – ideally DonorFlex – ensuring data accuracy, integrity and accessibility. You’ll bring experience managing large datasets, with the ability to use data visualisation tools, and a solid understanding of fundraising data and compliance. You will be confident building relationships with key stakeholders and producing high-quality reporting that supports informed decision making. You’ll also be confident mapping and formalising processes to ensure the continuity, integrity and relevance of the data being processed and stored. You'll be the go-to person for CRM support, data governance and process improvement, helping colleagues use data effectively while ensuring compliance with GDPR and fundraising best practice.
Key Responsibilities
- Manage and develop the charity's CRM system, ensuring data quality, integrity and effective system performance through data cleansing, imports, integrations and process improvements.
- Maintain data structures, workflows, documentation and governance processes to support efficient and compliant operations.
- Provide CRM support and training to colleagues, working with software providers and third parties to resolve issues and optimise system use.
- Manage fundraising and lottery data imports, ensuring accurate income recording and reconciliation.
- Deliver audience selections, reports and dashboards to support fundraising, marketing, KPI tracking and organisational decision-making.
- Analyse supporter and campaign data to identify opportunities for donor acquisition, retention and growth.
- Ensure compliance with GDPR, supporter preferences, Gift Aid requirements and data-related financial reporting.
- Work closely with Fundraising, Marketing and Finance teams to support audience segmentation, campaign performance and reporting.
- Provide ongoing guidance and support to CRM users across the organisation, promoting best practice in data management.
- Identify and implement improvements to systems, processes and reporting, contributing to wider data and insights projects.
To Apply:
- Please apply via the application link, this ensures that your application will be reviewed and processed by our consultant, and that you received updates regarding the status of your application.
- Please submit your CV
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grantmaking Operations team sits within FGHR’s Operations department and is primarily focused on
ensuring that resources are reaching frontline activist organisations. The team seeks to hire a Grants
Specialist who will report to the Director of Grantmaking Operations and manage FGHR’s most complex
grantmaking programmes.
The successful candidate will join a high-performing, enthusiastic grants management team, a deeply
committed global staff, and an organisation constantly learning and adapting to global contexts.
ESSENTIAL DUTIES OF THE POSITION:
Grantmaking
• Manage due diligence and enhanced grantmaking protocols for a complex and high-volume
portfolio of grants spanning low and high-risk operating environments.
Inform the development and implementation of grantmaking plans, ensuring they are
robust and responsive to changing contexts and needs.
o Research compliance and financial regulation for various country contexts as needed and
flag potential areas of risk appropriately and in collaboration with GMO Leadership
o Identify and flag operational challenges that may have an impact on programmatic
grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
Coordinate with Programme and Grantmaking Operations to ensure grants and grantee
relationships are managed according to their risk level and operating context.
Together with Program, Fundraising and Finance teams, coordinate grant
recommendation processes, and timeline for grantmaking portfolios.
▪ Prepare and organise applicant materials and prospective grantee documents for
all grants.
▪ Manage incoming grant proposals and reporting, conduct due diligence in line
with grantmaking policies and best practices.
▪ Communicate with grantees in Arabic and French, serving as a primary contact at
FGHR, to support troubleshooting and accompanying them through partnership.
▪ Monitor and safeguard grantmaking, safety and security contexts within regional
and/or initiative programmes.
▪ Translate grant and Programme materials in alignment with Programme
strategies, portfolio priorities, and compliance requirements,
▪ Lead regular grantmaking check-ins and strategic meetings as needed.
▪ Analyse data and develop grantmaking insights and sessions to inform and shape
grantmaking workflows.
▪ Monitor and track grantmaking budgets and manage budget stakeholders.
▪ Actively contribute to fundraising stages by integrating data-driven insights and
compelling narratives in proposals and evaluation reports.
Database and Systems Administration
• Manage FGHR’s grants management system.
Maintain accurate grant and grantee records – updating grant, organisation, and contact
records daily, updating budget trackers periodically and ensuring OFAC compliance.
Generate reports and dashboards for colleagues across departments, as needed.
Code all grantmaking requests and budgeting information.
Support enhancements to the grants management system, including the testing and
implementation of back-end developments, to improve user experience, workflow
efficiency, and data integrity.
Collaborate with Grantmaking Operations colleagues to test new releases and system
updates, identify areas for improvement, and support the resolution of bugs and
technical issues.
Contribute to the design and creation of the EOI and proposal forms in the grants
management system.
Support the successful launch of newly implemented workflows and forms by testing
functionality, identifying issues, and assisting with troubleshooting and resolution.
Support the design and implementation of grantee portals to improve grantee
interactions and reporting.
Apply systems thinking and user-centred design principles to support operational
innovation and process improvement.
Project Coordination
• Lead on GMO internal projects; brainstorming and implementing workflow solutions to team
endeavours, ensuring cohesive and aligned project reporting and closing.
• Provide support to GMO Leadership
Support engagement with all project stakeholders, gathering, and integrating feedback to
improve project management processes.
Proactively identify risks associated with projects, recommending effective solutions to
ensure successful implementation.
Inform the scheduling and coordination of project activities, including meetings and
deadlines.
Document project outcomes and adaptations ensuring learning is embedded in
grantmaking operations.





