Financial planning manager jobs in London, england

Accounts Payable Specialist

We are looking for a committed individual who has experience processing accounts. Reporting to the Financial Controller, the Accounts Payable Specialist will ensure that all purchase invoices are authorised correctly and paid efficiently to the society and suppliers.

Each of our homes and schemes express God’s love through compassion and care that helps people live life to the full - fulfilled living. Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them. Everything we do in our Homes, Schemes, in the Head Office Team (Operations, Property, Human Resources, Finance, Marketing and IT services) and through our community activity, supports that.

Responsibilities:

• Ensure purchase ledger incoming mail and emails are dealt with on a daily basis;
• Responsible for authorising all purchase ledger invoices;
• Process on the accounting system for all transactions within agreed SLA’s;
• Support the month-end close process including and not limited to the accrual and prepayment process.
• Support and collaborate with the internal users of the purchase to pay (P2P) process to ensure queries are dealt with on a timely basis.
• Payment to suppliers on time;
• Reviewing transactions in the nominal ledger to ensure completeness and to answer queries.
• Processing of travel and expenses, including corporate credit cards.
• Responsible for the month-end close and nominal account reconciliations.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your manager from time to time that are within your capabilities.

About you:

• AAT Level 3 Qualified;
• You have excellent Microsoft Office Skills including Excel (VLookups & Pivot Tables);
• You are able to communicate effectively;
• You are committed to meeting deadlines and able to plan and prioritise work;
• You have strong time management skills;
• You are well organised;
• A positive attitude towards Pilgrims’ Friend Society and its wider aims and objectives and are able to fully agree with our Doctrinal Basis.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).) 

Hours:

Full-time contract, working 35 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office)
• Flexible working hours
• 5 Weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Medicash
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

My client is a globally active, purpose-driven foundation. Working with a diverse network of partners they work to advance inclusive and equitable outcomes worldwide. Operating across 50+ countries, they are committed to delivering long-term, sustainable impact through collaboration and innovation.

At present they are looking to appoint an interim Finance Business Partner to support their international operations.

Key Responsibilities

• Partner with internal teams to support budgeting, forecasting, and financial planning processes
• Provide financial analysis and insights to inform strategic and operational decisions
• Support the financial oversight of grant-making and programme activities across multiple regions
• Monitor budgets and expenditure, identifying risks, trends, and opportunities
• Prepare clear, accurate, and timely financial reports for senior stakeholders

The ideal candidate will be a commercially aware and collaborative finance professional with:

• Full CCAB qualification (ACA, ACCA, CIMA)
• Experience in a Finance Business Partner or similar role
• Strong financial planning, analysis, and reporting capabilities
• The ability to translate financial data into clear, actionable insights
• Excellent organisational and prioritisation skills
• Strong attention to detail and a high level of accuracy
• Effective stakeholder engagement and communication skills
• A proactive, solutions-focused mindset

Experience in an international, not-for-profit, or complex multi-entity environment is advantageous but not essential.

Location: Camden (Head Office)/Hybrid

Salary: £44,052 - £46,770 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Tuesday 21st April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Philanthropy Lead at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.

Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising – including Corporate, Individual Giving and Community – as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.

About the Role

Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.

About You

You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The National Partnership Executive role is crucial in growing Crisis’ partnership portfolio and delivering outstanding stewardship to those who share our ambition to end homelessness. You will be responsible for steering a variety of partners to success, whilst collaborating with the wider partnership team to ensure a broader creative and impactful engagement offer.

You will work with multiple departments across Crisis to lead on coordinating volunteering opportunities, as well as circulating our training offer and organising co-production with our partners and Experts by Experience.

With support from the Senior National Partnership Manager, you will monitor your partners’ financial performance, ensuring accuracy while providing practical insights to help drive success.

You will embed equity in your day-to-day work, drawing on diverse perspectives and experiences to design projects and initiatives that meaningfully engage Crisis’ partners.

About you

• Experience of working in the third sector, ideally with corporate partners
• Excellent relationship management skills and a track record of working effectively across diverse stakeholders
• Ability to manage complex projects or programmes, dependant on a high-level of organisation and an ability to balance workload
• A strong communicator that can inspire action across verbal and written formats

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22nd April 2026 at 23:59

Interviews will take place on Wednesday 29th and Thursday 30th April, online via Microsoft Teams

Interview process: Competency -based interview + short presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the Sainsbury Family Charitable Trusts

The Sainsbury Family Charitable Trusts (SFCT) bring together a group of independent grant-making trusts and charities, working across a wide range of causes to create lasting social impact.

They share a commitment to thoughtful philanthropy, long-term change and responsible stewardship. Each trust is independent, supported by a central office that helps them work effectively.

SFCT offers a flexible, supportive working environment, with hybrid working, a strong focus on wellbeing and benefits including a generous pension, private healthcare, learning and development and paid volunteering days.

The organisation values diverse perspectives and is committed to building an inclusive workplace where people feel respected and able to do their best work.

About the role

SFCT is looking for a Senior Finance Partner to provide financial leadership across a portfolio of trusts. This is a varied role with real breadth, providing financial insight to support decision-making and help organisations plan for the future.

You’ll work closely with trustees, executives and colleagues across the group, translating financial information into clear insight and ensuring reporting, planning and controls support effective decision-making.

Your work will include:

• Leading financial management across a portfolio of trusts, including reporting, audit and maintaining strong financial controls
• Overseeing core financial processes, including accounting records, reconciliations, audit and regulatory compliance
• Overseeing investment management processes, including coordination across trusts, advisors and investment managers
• Building strong relationships with trustees and senior stakeholders
• Providing financial advice, insight and guidance across the organisation
• Contributing to systems, policies and continuous improvement

If you’re looking for a role where your financial expertise can support meaningful, long-term change, this is an opportunity to play a key role in supporting strong governance and the effective use of charitable resources.

Who we’re looking for

You’ll bring strong experience in financial management, ideally within a charity or complex organisation. You’ll be comfortable working across multiple priorities and able to communicate clearly with people who don’t have a finance background.

We’re looking for someone who:

• Can balance detail with the bigger picture
• Builds trusted relationships across different stakeholders
• Brings sound judgement and confidence in decision-making
• Is comfortable working independently while staying connected to a wider team
• Has an interest in the role of finance within organisations that exist to serve others, and is comfortable working in a complex environment with different stakeholders and ways of working

You don’t need to have followed a single, traditional career path. If you bring strong financial expertise and can see how your experience connects to this work, we want to hear from you.

Timing
We’re looking to fill one of these roles immediately and welcome applications from candidates available to start on short notice. A second hire will follow the recruitment timeline outlined on Peridot Partners’ site, with a closing date of 9 a.m. Tuesday 5th May.

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value. ​

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.​

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.​

We are a supportive, creative, and ambitious team. We empower each other to achieve great things and we’d love to have you join Samaritans and help us continue to succeed.

​

​Contract Terms 

• Permanent role
• Full time (35 hours per week)
• £33,000 to £34,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

​

​What you'll do:

• ​Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
• Ensure all activity is run in line with best practice and compliance.
• Reports into the Senior Direct Marketing Manager and wider team to deliver the individual giving strategy for priority audiences.
• Undertake database analysis, to inform and improve the direct marketing programme.
   

What you’ll bring:

• ​Hands-on experience managing direct marketing campaigns across various channels.
• Strong project management skills and the ability to meet targets.
• Knowledge of customer relationship marketing, fundraising regulations, GDPR, and best practices.
• Excellent written and verbal communication skills.
• A collaborative team player with great organisational skills.​

See full Job Description and Person Specification.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

Applications close: ​09:00am on 24th April 2026

Interviews: w/c 4th May, with second round interviews w/c 11th May​

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Thursday 14th May

Interview Date:   We will review applications as they come in and offer interviews to those who meet the criteria. 

Evolve Counselling is a long‑established Cambridgeshire charity providing professional, affordable mental‑health support to individuals, organisations and communities. Each year, Evolve delivers thousands of counselling sessions through a team of trained, accredited counsellors working across the East of England region.

Our mission is to deliver counselling services to adults at the lowest possible cost, wherever possible seeking to subsidise sessions for those on low incomes. We do this through a mixed model of commissioned services, private counselling, and grant‑supported provision. By working to grow and foster a membership body of professional counsellors, Evolve strives to improve access to quality counselling and psychotherapy for all, and to create a positive working environment for those in the profession.

The CEO role provides strategic and operational leadership to drive Evolve’s growth, sustainability and impact. The position delivers effective organisational management, high‑quality service delivery, robust governance, regulatory compliance, and a positive staff culture.  Working in conjunction with the board, this is an exciting opportunity to shape the organisation’s future, ensuring that Evolve remains a trusted, quality and sustainable source of mental health support for years to come. 

Following several years of successful internal stabilisation—strengthening governance, staffing, and operational systems—the charity is ready to enter a critical period of transformation and growth. Our current CEO plans to retire in September 2026, having laid strong foundations for what must come next.

Our new CEO will lead Evolve into this next phase—strengthening partnerships, expanding referral pathways, stabilising revenue streams, and championing accessible counselling across our communities.

Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.

You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.

Please see our attached candidate pack for the full role description

Finance Business Partner (Qualified Accountant)
9-Month Contract, Maternity Cover

A faith-based charity is seeking a qualified accountant to join as Finance Business Partner for a 9-month maternity cover. This role sits within the organisation's programme development unit and plays a key part in supporting teams that secure and manage institutional income, including large and complex government-funded contracts.

About the role
You will act as a strategic partner to non-finance colleagues and provide high-quality financial insight across programme development activities. The role combines analytical rigour with close collaboration across the organisation, ensuring strong financial planning, compliant management of restricted funds and effective support on major bids.

Key responsibilities include:
* Leading budgeting and forecasting for programme development teams and ensuring accurate financial planning.
* Providing financial support during the development and review of bids for institutional and government funding.
* Monitoring financial performance, analysing variances and presenting clear insights to senior stakeholders.
* Supporting budget holders to strengthen financial capability and ensure compliance with internal controls and donor requirements.
* Contributing to financial modelling for new programme concepts and funding opportunities.
* Ensuring robust financial management of restricted institutional income and large government contracts.

About you
* Fully qualified accountant (ACCA, CIMA, ACA or equivalent).
* Charity sector experience desirable.
* Restricted funding experience.
* Confident communicator with proven business partnering experience.
* Skilled in budgeting, forecasting and financial analysis.
* Comfortable working collaboratively across a diverse and fast-paced charity environment.

Salary and benefits
* Circa £60,000 per annum
* 10 percent employer pension contribution (non-contributory)
* 25 days annual leave per year, pro rata, plus bank holidays and Christmas leave

Location and working pattern
* Hybrid model with the majority of work completed remotely (2 days per month in the office)
* In office requirement of just two days per month

This is an excellent opportunity for a qualified finance professional to contribute to impactful international development work during a key maternity cover period.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, so must the ways in which people can connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us imagine, design and embed what volunteering could look like in the years ahead.

​

This is an exciting opportunity for someone who is passionate about innovation, curious about emerging trends, and motivated to meet the needs of future Samaritans volunteers. You’ll contribute to developing new and flexible models of volunteering—ensuring we reach more people, remove barriers to involvement, and create opportunities that are equally meaningful and sustainable.

​

Contract

​

• £30,000-£33,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

​

What You’ll Do

​

In this role, you’ll bring ideas to life.

​

You’ll research emerging trends and evolving volunteer expectations to inform the development of new roles, opportunities and approaches to volunteering - helping to translate insight into practical and sustainable solutions that support current and future volunteers.

​

You’ll contribute to answering questions like:

• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

​

From managing insight to project planning and from developing resources to collaborating with volunteers and staff, your work will support shaping a positive and inclusive future volunteer experience across our organisation.

​

​

What You’ll Bring

​

• Curiosity and openness to innovation and improving ways of working.
• Ability to work collaboratively with a wide range of people, including staff and volunteers.
• Ability to use insight to inform decisions and drive improvement.
• Experience in change, improvement or innovation projects.
• Experience in a volunteering‑focused organisation and understanding of volunteer engagement.

​

​

Full Job Description and Person Specification below

​

Why Samaritans?

​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

​

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

​

​Applications close: Monday 27th April

​

In person interviews will be held at our Surrey office (KT17 2AF) from the w/c 11th May until end of May. Exact dates are to be decided.

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.

Salary: £56,123 per annum

Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.

We’re looking someone with a strategic mindset someone who can really shape and grow our current acquisition programme and lead the team to create a high-performing plan to grow our community of supporters and build a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.

About the role

As a Senior Lead in Individual Giving, you will shape and deliver multi-channel acquisition activity, managing significant multi-million-pound media budgets and agency partnerships to recruit new supporters at scale. Our flagship Crisis at Christmas appeal is a key moment in the year, and you will use it as a springboard to attract new donors and bring them into the wider movement. With a clear focus on lifetime value, you’ll attract the right audiences and ensure our acquisition activity is both cost-effective and supporter centred. Currently our acquisition programme consists of DRTV, Digital, Door Drop, Inserts and Face to Face fundraising.

You will lead a newly formed high-performing acquisition team of five and have the opportunity to shape the team’s strategy, ways of working and approach to acquisition at Crisis. You’ll work collaboratively across departments to ensure we deliver ambitious income targets while also strengthening sustainable income streams such as regular giving, legacy, and repeat giving. This role is crucial in building a balanced, future-focused fundraising portfolio that supports our ten-year strategy and helps end homelessness for good.

As a senior leader you will work flexibly across the Individual Giving portfolio — supporting both your own campaigns and the wider team’s objectives. You’ll help allocate resource across acquisition and development as priorities shift, ensuring our collective efforts drive sustainable income growth and long-term supporter value.

You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.

About you

• A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience in the strategic planning and delivery of large-scale, multi-channel donor acquisition programmes.
• Strong analytical and data-interpretation skills.
• A track record of delivery growth, strong ROI and optimising and improving acquisition campaigns and programmes.
• Experience managing significant budgets across income and expenditure.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 29th April 2026 at 23:59

Interviews will take place on the 13th, 14th and 15th May 2026 via Microsoft Teams (online)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed? ​

Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?​

Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?

​​

Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.​

Contract terms

• £30,000 - £35,000 per annum

• Permanent

• Full time (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences
   

What you’ll be doing

• Providing expert advice and guidance to branches and regions on all volunteer management matters.
• Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
• Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
• Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
• Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
• Contributing to the development and refinement of volunteer policies, processes and guidance.
• Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
• Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
• Working collaboratively with colleagues and stakeholders across the organisation.

​You’ll ideally bring:

• Experience working with or supporting volunteer, or advising on people related matters.
• Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
• The ability to exercise sound judgement and take a balanced, proportionate approach.
• Excellent written and verbal communication skills
• Strong project management experience, including the development and delivery or improvement focused initiatives.
• A proactive, solutions focused and improvement-oriented mindset
• Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
• Experience of providing advice, training or support on volunteering matters.
• Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
• Report writing and presentation skills.
• Experience in prioritising workloads and working to deadlines with speed and accuracy.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

​Applications close: Monday 20th April @ 09:00am

Interviews: w/c 27th April

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.

Specific Duties:

• Develop person centred multi-agency support plans. Work to a recovery based aspirations led model.
• Collect baseline information about clients current mental health needs, and record and monitor progress as they engage with the service.
• Provide assertive support to ensure effective engagement to achieve personal goals and aspirations for wellness and enjoyment of life.
• Act as a point of contact for other agencies working with the individual. Plan interventions flexibly to meet individual needs.
• Provide initial advocacy and support to access appropriate services and agencies
• Plan for reduced involvement as the service user gains sustained mental wellbeing and control. Plan for service exits, building in aftercare and rapid return if necessary.
• Support individuals to engage in meaningful activity and facilitate activities such as an LGBT group and healthy eating group. Develop other activities with guidance and input from service users.
• Regularly review barriers to progress, involving other agencies as necessary.
• Provide quarterly statistical information such as demographics and outcomes, for funders and internal use.
• Keep up to date on current treatment models, care philosophy and mental health legislation.
• Deal with general correspondence and enquiries relating to service users and the service. Keep up to date service user records.

About You

You will have experience of working with people experiencing mental ill health, experience of working with and managing risk therapeutically, experience of working in a partnership environment or with other agencies, experience of facilitating groups, setting group objectives and reviewing outcomes, and experience of using data bases to record client need, interventions and progress. You will be able to demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups. You will have knowledge of the range of services available to people with mental health needs or other complex needs. You excellent interpersonal skills and the ability to communicate clearly at all levels abd the ability to plan and organise own workload

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution. This is a fixed term contract for 6-9 months to cover maternity leave.

We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.