Giving services customer support jobs

Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.

Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)? 

At Latin American House (LAH), sound finances underpin everything we do, from free advice services for migrants navigating complex systems, to community-led cultural activities open to everyone. Our space hire, Saturday School, and other self-generated income, alongside donations, are what make it all possible, directly sustaining support for the people who need it most.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a part-time, permanent role (14 hours per week) that sits at the heart of LAH's operations and administration. As our Bookkeeper, you will ensure our financial records are accurate, our compliance obligations are met, and our senior team has the reliable information they need to make good decisions.

Day to day, you will process invoices and payments, reconcile bank accounts, prepare records for our annual audit, manage our income tracking across all programmes, and support payroll administration, all using Xero. You will report directly to the Director and work closely with the wider team.

This is not a back-office role at a distance from our mission. You will be on-site with us, part of the team, and your work will be visible and valued.

What we are looking for

You will bring at least two years of bookkeeping experience, ideally in the voluntary sector, alongside a relevant accounting qualification (IAB, AAT or equivalent). You will be confident with accounting software (we use Xero), have a strong eye for detail, and be able to work independently while being a genuine team player.

Just as importantly, you will have an understanding of and commitment to the communities we serve, and you will bring that commitment to everything you do.

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.

Class 2 HGV Driver, Leicester, LE18

Salary:£34512 per annum

Location:Leicester, LE18

Contract:Rolling 3 Month Contract

Hours:  Full-time - 45 hours/week minus a 30 minute daily unpaid break  

Benefits:25 days holiday, 5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to:Senior Supply Chain & Data Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website.

The Role

We are looking for a Class 2 HGV Driver to make daily collections from our food partners in the Midlands region and deliver to warehouses across the West and East Midlands. This role is most suited to individuals with an aptitude for driving, who have excellent customer service skills combined with a professional attitude, as you will be dealing directly with our customers as a representative of FareShare Midlands.

Main Responsibilities

The successful candidate will work with the Supply Chain Team to collect surplus food from partners and deliver to the right regional centre.

• Provide excellent customer service to food partners in person and by phone, offering a highly professional impression of the charity in a friendly manner.
• Adhere to all laws, Road Transport Regulations and HGV Working Time directives.
• Support the Supply Chain Team by collecting stock offered from the food industry and delivering it to Regional Centres in a timely fashion, communicating ETAs and delays.
• Maintain records of collections and allocations e.g. provide paperwork and temperature readings to the Regional Centres on delivery.
• Identify any barriers or opportunities and feedback any developments or challenges e.g. delays, maintenance concerns, instruction errors, etc.
• Ensure deliveries follow the assigned order, the routes are planned appropriately in the given timescale and all delivery windows are met safely.
• Highlight and respond quickly to any anticipated delays or difficulties, using problem solving skills to mitigate any unforeseen circumstances e.g. taking breaks while queueing or changing the order of collections subject to permission from the Supply Chain Team.
• Ensure the quality of the product delivered is accurate against notes, making detailed visual inspections and flagging any concerns or discrepancies before the vehicle is loaded.
• Strengthen existing relationships by providing a reliable and friendly service.
• Adhere to all health and safety and operational requirements at all times.
• Ensure the vehicle is properly maintained, serviced and cleaned to a high standard.
• 6 am to 3 pm shifts & occasionally 7am to 4pm shifts.

This position will involve handballing and lifting with the provision of lifting equipment. You may be required to complete other duties as requested to suit the needs of the charity. Some work on Saturdays with notice will be required.  

Person Specification

Essential

• Class 2 UK Driving License – (Not more than 3 points & at least 2 years of previous experience is required).
• A valid CPC and digital tachograph card
• Required to undertake heavy lifting with suitable equipment
• Health and Safety awareness
• Customer service and communication skills
• Positive and professional attitude
• Able to use a Smart Phone including apps such as What’s App, Sat Nav and E-mail.
• Good Midlands geographic knowledge

Preferred

• Clean License & more than 5 years of HGV driving experience.
• Experience delivering chilled or frozen food

 How to Apply: 

 To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

Closing date: Wednesday 15th July 2026

We are excited to be recruiting for the new part-time position of Development Operations Officer at Linacre College.

Our Benefits

• 38 days of annual leave, which includes the 8 statutory public holidays, a day off to support your wellbeing and the option to purchase up to 10 extra days and additional leave after long service.
• An excellent contributory pension scheme.
• A meal (usually lunch) is provided free of charge when you are on duty and when the College kitchen is operational.
• All staff are members of the Common Room and have access to a vibrant college community with clubs, sport and recreation facilities.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Enhanced family leave.
• Access to an Employee Assistance Programme (EAP) through Health Assured. 

About the Team

The Alumni Relations and Development Office is a small, collaborative team responsible for alumni engagement, fundraising, alumni events, and stewardship activity. Working closely with senior College leadership and colleagues across departments, the team delivers a varied programme of events and communications to strengthen engagement and support the College’s development priorities. As a small office, the team works flexibly and collaboratively, with clearly defined but complementary roles. The Development Operations Officer will work closely with the Alumni Relations and Development Manager and the Alumni Relations and Events Officer, and will maintain a close working relationship with the Finance Office.

About the Role

The Development Operations Officer is responsible for the day-to-day operation and continuous improvement of the systems, data, reporting and financial processes that underpin fundraising and alumni relations activity at Linacre College. Working at the heart of a small and ambitious team, the postholder will manage the College’s CRM system (Raiser’s Edge/NXT), and will take responsibility for gift administration, reconciliation, data integrity, reporting, segmentation and operational processes. The role requires sound judgement, strong analytical skills and the ability to resolve data, process and finance discrepancies independently within agreed frameworks.

The postholder will provide specialist operational expertise to colleagues, advising on data selection, reporting outputs, CRM use and process improvements. They will play an important role in ensuring that fundraising activity is supported by accurate information, reliable systems and effective financial controls. This is a varied and hands-on role. The postholder will manage a specialist area of Development operations, identify and resolve problems, improve working practices, and support the College’s fundraising ambitions through high-quality data and operational delivery.

How to Apply

Applications are made using the application form on the vacancies page of our website.

Applications should consist of a full CV and a letter of application (maximum of 2-3 pages) outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification, as well as the name and contact details of two referees.

The closing date for applications is 15 July 2026 (end of day). Interviews, including a skills test, are currently scheduled to take place in the week commencing 20 July 2026.

Challenge Events and Community Fundraising Manager

Hours: 37.5 hours per week

Salary: £40,000 per annum

Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.

Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.

About Newlife

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.

Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.

What you'll be doing

You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.

Strategic Development:

• Develop challenge events strategy and annual operational plans
• Set budgets, income targets and performance indicators
• Research new event opportunities and market trends
• Monitor performance and maximise income generation

Event Portfolio Management:

• Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
• Recruit, steward and retain participants through exceptional supporter journeys
• Manage relationships with external event organisers and suppliers
• Ensure safe, effective delivery meeting ROI targets

Relationship Building:

• Support corporate partners, community groups, schools and local businesses
• Deliver high-quality supporter care throughout their journey
• Collaborate across Fundraising, Marketing, Retail and Services teams
• Move supporters into long-term giving opportunities

What we're looking for

• Evidence of commitment to professional development within fundraising, events management or supporter engagement
• Experience delivering digital fundraising and supporter journeys
• Experience of mass participation events and challenge events delivery
• Track record achieving income targets and delivering fundraising growth
• Experience building relationships with supporters, volunteers and external stakeholders
• Experience planning and delivering events, managing budgets and monitoring financial performance
• Experience working with fundraising databases or CRM systems
• Excellent relationship-building and communication skills
• Strong event planning and project management abilities
• Ability to inspire supporters to achieve ambitious fundraising goals
• Flexible approach, including occasional evening and weekend working
• Understanding of fundraising compliance and regulation

Desirable: Experience of volunteer management

This role reports to the Head of Fundraising and Marketing.

Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.

Disclosure and Barring Service (DBS) checking may be necessary for this role. 

About Us

Are you looking for a job where you can make a difference to a local community? Chinnor Village Centre aims to be the welcoming hub of the village and local area, bringing together people of all ages and backgrounds by providing a place to meet and services aimed at ending social isolation. 

About The Role

The Centre Manager will oversee the day to day running of centre, making sure we have a safe and welcoming environment. Working with Trustees, you will play a key part in bringing about change at the Centre to ensure its future sustainability and place at the heart of the Chinnor and surrounding villages. This includes seeking out and securing funding opportunities to increase income and providing leadership to our small staff team. Volunteers are at the heart of everything we do and the Centre Manager will need to promote the Centre as a great place to volunteer. 

Key responsibilites:

• Ensuring appropriate policies and protocols are in place.
• Overseeing a programme of works for the refurbishment and updating of the Centre.
• Line manage our 7 staff.
• Produce financial reports and plans, working with our Treasurer and Bookkeeper.
• Identify and lead the application process for grants and funding.
• Provide governance and admin support to the Board of Trustees.

The post is offered at £35,000 to £38,000 fte per year (actual up to £30,400 for 30 hours per week). Other benefits include 25 days holiday per year pro rata and a workplace pension scheme. The postholder will need to be on site for the majority of time. 

The Centre Manager role is a varied one, with no day the same. If you enjoy working with people and are able to ensure the busines aspects of our charity run efficeintly then we would love to hear from you. 

Head of Fundraising & Philanthropy

Permanent | Full-time (37.5 hours per week) - Flexible working arrangements considered.
Salary: £45,056–£49,417 (dependent on experience)
Reports to: Chief Executive Officer
Location: Bristol (Hybrid working)

Help Transform the Future of Rivers Across the Bristol Avon

This is a rare opportunity to build something that will have a lasting impact.

Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment.

Now we're ready for the next stage of our journey.

We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve.

This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region.

If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you.

About Bristol Avon Rivers Trust

Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy.

Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience.

Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies.

Our ambition over the next five years is even greater.

To deliver our Strategy 2025–2030, we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income.

About the Role

Help shape the future Bristol Avon Rivers Trust (BART).

This is much more than a fundraising role.

You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience.

Our immediate priority is to diversify our income beyond project grants by growing:

• Individual giving
• Philanthropic and charitable foundation support
• Corporate partnerships
• Major donors
• Legacy giving
• Unrestricted income opportunities

While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future.

Success during your first 12 months will include:

• Developing and launching BART's fundraising strategy
• Building a compelling case for supporting the Trust’s work
• Establishing a strong pipeline of unrestricted income opportunities
• Growing relationships and excellent communications with supporters and funders
• Embedding fundraising across the organisation
• Creating clear KPIs and reporting frameworks with the CEO and Trustees

This is a highly strategic position reporting directly to the Chief Executive.

The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth.

Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function.

As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme.

What You'll Be Doing

You will:

• Develop and implement BART's Fundraising and Philanthropy Strategy.
• Diversify unrestricted income from individuals, trusts and foundations, philanthropy, corporate partnerships, legacies and other voluntary income streams.
• Develop a compelling organisational Case for Support aligned to BART's Five-Year Strategy.
• Work with the CEO and Leadership Team to establish fundraising priorities and KPIs.
• Lead fundraising campaigns, communications, and supporter engagement initiatives.
• Manage and develop BART's supporter journey using our Beacon CRM system.
• Work closely with our Trust Administrator, who provides administrative support to the organisation, including support for CRM administration and fundraising processes.
• Coordinate fundraising activity across the Trust and ensure opportunities are maximised.
• Build strong relationships with major donors, funders and strategic partners.
• Ensure compliance with the Fundraising Regulator's Code of Fundraising Practice.
• Report regularly to the Leadership Team and Board of Trustees.

Why This Role is Different

This is an opportunity to build a fundraising programme with exceptional foundations already in place.

You will benefit from:

• A highly respected and growing environmental charity.
• Strong project delivery with proven environmental impact.
• An experienced CEO with a successful track record of securing significant funding and developing strategic partnerships.
• A supportive Board committed to growing fundraising.
• A database managed through Beacon CRM.
• A recognised and trusted regional brand with significant opportunities for growth.

You'll have genuine freedom to shape the future direction of fundraising at BART.

About You

We're looking for someone who is ambitious, entrepreneurial and excited by creating something new.

You'll ideally have:

• At least five years' experience in fundraising or philanthropy.
• Experience developing fundraising strategies and delivering income growth.
• Knowledge of trusts, foundations, philanthropy, individual giving or corporate fundraising.
• Excellent relationship-building and influencing skills.
• Strong planning and project management skills.
• Experience using CRM systems (Beacon experience welcomed but not essential).
• Excellent written communication, storytelling and bid-writing skills.
• The ability to translate complex environmental work into compelling fundraising propositions.
• A passion for rivers and their recovery and creating meaningful impact.

Benefits

• 25 days annual leave plus bank holidays and Christmas closure.
• Holiday increases with length of service.
• 9% employer pension contribution.
• Life Assurance.
• Hybrid and flexible working.
• A supportive and collaborative team culture.
• Professional development opportunities.

Why Join BART?

Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing.

Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day.

Most importantly, this role gives you the opportunity to build something with lasting impact.

The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come.

Equality, Diversity & Inclusion

Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.

We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.

How to Apply

Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July 

Further Information

To learn more about our work, visit:

Bristol Avon Rivers Trust

Join our small, dedicated team and help raise vital funds that make a real difference to patients and staff at Dorset County Hospital.

You will implement our fundraising strategy across multiple income streams, build lasting relationships with supporters, and be the friendly face of the Charity in the community.

You will:

• Deliver creative fundraising campaigns, events and initiatives to meet income targets
• Provide exceptional supporter care and stewardship
• Promote challenge events
• Engage hospital staff and Charity Champions to encourage internal fundraising
• Represent the Charity at community events and give presentations
• Recruit, support and retain volunteer fundraising groups
• Create engaging social media content with our Communications Team
• Manage supporter data accurately on our CRM system (GDPR compliant)
• Handle donations and ensure funds are collected appropriately

About You

You will have:

• HNC/HND/Level 4 qualification or extensive fundraising experience
• Proven track record in fundraising, donor relations or transferable experience
• Understanding of fundraising best practices (GDPR, Gift Aid, stewardship)
• Experience managing campaigns or events to achieve income targets
• Excellent communication skills  - written, verbal and public speaking
• Strong relationship-building skills and a warm, engaging approach
• Experience with CRM systems and donor databases
• Creative problem-solving abilities
• Ability to manage multiple projects independently
• High attention to detail
• Competent in Microsoft Office and Canva
• UK Driving Licence

Desirable:

• Chartered Institute of Fundraising membership
• NHS or healthcare charity experience

What We Offer

• Hybrid working with flexibility
• NHS pension scheme
• Employee assistance programme
• See the direct impact of your work every day
• Supportive, collaborative team culture

Closing date: 12 July 2026
Interviews: 23 July 2026

Equal Opportunities: We welcome applications from all suitably qualified candidates.
Safeguarding: All appointments subject to satisfactory references and pre-employment checks.

Please note in regards to location this role is based in Brighton and travel will be required across Eastbourne and other areas of Sussex.  Therefore, a Full UK Driving Licence and access to a car with business insurance is essential.

Are you passionate about transforming the lives of individuals who face complex barriers to employment? We are looking for an enthusiastic and dedicated Employability Advisor to assist and empower participants by equipping them with the necessary tools and motivation to move closer to sustainable employment. Within The Salvation Army, this position is called Employability Practitioner.

Our Salvation Army family has been recognised as one of the most highly recommended employers in the UK. We scored 23rd out of the top 500 employers in the UK for employee recommendations in the Financial Times (FT) UK’s Best Employers 2026.

About us: The Salvation Army’s Employment Plus service offers support to help people become job-ready. Our goal is to assist job seekers in obtaining and maintaining employment. Operating at the heart of communities in more than 650 locations across the United Kingdom and Republic of Ireland, we work alongside job-seekers to understand their needs and goals, and tailor our service accordingly. In addition, the role of Employability Advisor will require working across other contracts which could include money management and housing support, in order to help individuals become more independent.

Role overview:This position upholds our mission values by offering participants ‘A Hand Up’ and focuses on reducing or eliminating barriers related to employability, financial issues, housing, relationships, well-being, social inclusion, and digital literacy. The goal is to promote awareness and foster growth and understanding of those needs within the wider community. The role is essential in identifying, nurturing, and securing suitable job opportunities for unemployed individuals within the local community, aligning with The Salvation Army’s 'work for all' ethos.

About you: If you are self-motivated, passionate about supporting people to overcome their barriers, thrive in team environments and possess a proactive, solution- focused mindset then we want to hear from you. You will need to be able to source your own referrals by building networks in your local community including other Charities, Jobcentres and community venues. You will be happy to get stuck in delivering employability support that is tailored to each individual. You will have experience working on employability programmes which demonstrate your ability to offer a wide range of solutions to people in need of our help. 

*Previous applicants in the last six months need not apply.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check (DBS: Enhanced adult workforce DBS Disclosure), Driving Licence and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.  

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Please refrain from solely relying on AI tools to complete your application, we want to see how you convey your transferable skills.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: 05 July 2026

Interview Date:  To be confirmed

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.

We are now looking for a Fundraising Coordinator to join the team at our national office in Warwickshire, and help us to continue our work. 

JOB DESCRIPTION

Job Title: Fundraising Coordinator

Reports to:  Head of Fundraising

Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)

– option for hybrid working with a minimum of 2 days a week office based

Hours:                          Full time (37 hours)

Contract Type:  Permanent

Salary range: £24,000 - £28,000

Role Purpose:

This is an exciting time to be joining RDA’s newly refreshed Fundraising Team, and this role will play a vital role in supporting income generation. Enthusiastic and organised,  the successful candidate will have strong communication skills, as well as the ability to quickly integrate into the team. This role will focus on supporting the Fundraising team with administration activity, the delivery of high-quality corporate volunteering days and helping the team to achieve our ambitious fundraising targets.

Specific Responsibilities

· Provide administrative support to the Fundraising Team, including sending thank you letters and monitoring the team inbox.

· Provide excellent supporter care to RDA donors through regular communications and prompt responses , with a focus on individual donors, corporate partners and legacy administration.

• Process all incoming donations in line with internal procedures and ensure prompt and appropriate acknowledgement of all income.

· Support the Partnership Manager - Corporate  by acting as  the point of contact for the coordination of  Corporate Volunteering days including liaison with the Lowlands Equestrian Centre Manager.

· Support the Partnership Manager - Corporate with the stewardship of low-level corporate accounts.

· Support the Partnership Manager – Philanthropy and Legacies  with the administration of Gifts in Wills, and the stewardship of RDA’s ‘In Memory’ giving programme.

· Support the Community and Events Fundraiser  with liaison and management of internal and external stakeholders

· Assist with donor management, including the completion of  donor due diligence and data entry into our Customer Relationship Management (CRM) system, and the provision of support to the  Fundraising and  Communications and Marketing teams for  the creation of bespoke reports .

· Work closely with the Communications and Marketing team to coordinate donor newsletters and social media posts, and  the management of mailing lists.

· Ensure the fundraising content on MyRDA (our internal intranet system) is up to date, through coordination of content with the Fundraising team,  making changes where necessary.

· Support our key fundraising events as required .

· Demonstrate the values and cultural aspirations of RDA,  ensuring consideration is given to our charitable aims and objectives in all activity.

· To undertake other duties as determined by the line manager from time to time.

Person Specification

 Essential Criteria:  

• Excellent organisational skills
• Confident with face to face, telephone and email conversations
• Ability to build positive relationships internally and externally
• Able to multi-task
• High degree of computer literacy (MS Office 365)
• Enjoys working as part of a busy and dynamic team
• Excellent attention to detail
• Experience of working to deadlines
• Able to use own initiative
• Strong time-management skills
• Excellent interpersonal skills
• Empathy with aims and values of RDA

 Desirable Criteria:  

• Experience of Legacy Administration
• Good working knowledge of MS SharePoint
• Previous  use of databases
• Appreciation and knowledge of equality, diversity and inclusion
• Previous customer service experience

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

The Head of External Relations is a key senior leadership role at Rainforest Foundation UK (RFUK) responsible for overseeing effective fundraising and communications strategies to support the organisation's work protecting rainforests and the rights of Indigenous Peoples and local communities.

Reporting to the Executive Director, this role is responsible for building RFUK’s external profile and support for its ambitious 2033 vision to scale up community-led protection of tropical forests. The position combines strategic communications, outreach, targeted campaigns, and media engagement to connect RFUK’s impactful programmes to its growing audience, supporters and funders.

This a key role in the organisation, managing a small team, working closely with the Programmes team to craft compelling narratives that drive engagement and action, with the Operations team to ensure financial sustainability, and with the Executive Director to create and implement targeted fundraising strategies.

About you

This role requires a strong commitment to social and environmental justice, the ability to form and cultivate relationships with a range of different groups, and the ability to communicate complex issues persuasively.

You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 10 July. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Initial interviews with shortlisted candidates will be held online on Thursday 16 July. Please let us know in your application if you are available to attend an interview.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s Key Relationships programme raises around £15–16 million each year from major donors, trusts, foundations and legacies, playing a vital role in funding the organisation’s campaigning work.

We are looking for a talented relationship fundraiser to manage a portfolio of major donors and prospects, building authentic relationships that inspire significant philanthropic support for some of the world’s most urgent environmental challenges.

This is an exceptional opportunity to join one of the charity sector’s most successful major gifts programmes. Working closely with the Deputy Head of Major Gifts, you will take ownership of a portfolio of committed supporters, developing tailored cultivation strategies, making significant asks and delivering exceptional stewardship.

Much of your portfolio will comprise existing donors with considerable potential for growth, while you’ll also bring new supporters into the pipeline through thoughtful prospecting and relationship building. You’ll create meaningful opportunities for donors to connect with Greenpeace’s work, whether through one-to-one meetings, campaign briefings, events or bespoke engagement experiences that reflect their individual interests and motivations.

You’ll join a highly collaborative fundraising team with dedicated Events & Operations support, prospect research resource and strong internal relationships across the organisation. This is an opportunity to develop your major gifts expertise, take ownership of high-value relationships and play a visible role in the continued growth of Greenpeace UK’s philanthropic fundraising.

As Major Gifts Officer, you will:

• Manage a portfolio of major donors and prospects, building trusted relationships that maximise long-term philanthropic support
• Develop and deliver tailored cultivation, solicitation and stewardship strategies for each supporter, taking responsibility for the full donor journey
• Identify new prospects, secure meetings and create bespoke engagement plans that build a strong pipeline of future supporters
• Make compelling asks through face-to-face meetings, telephone conversations and written proposals, securing significant gifts for Greenpeace UK’s priorities
• Create meaningful opportunities for donors to engage with Greenpeace’s campaigning work through events, briefings, visits and other bespoke experiences
• Work closely with colleagues across fundraising, campaigns and communications to develop inspiring donor propositions and stewardship
• Manage your portfolio using donor insight, research and pipeline planning, ensuring accurate CRM records and contributing towards ambitious income targets
• Play an active role within the Major Gifts team, sharing intelligence, supporting colleagues and contributing to the continued success of the programme

Essential skills and experience:

• Experience identifying, cultivating and securing significant gifts from HNWIs or experience of personally securing high value income through developing relationships with individuals, for example strategic corporate partnerships or relevant out-of-sector experience.
• Experience managing a portfolio of donors, clients, accounts or comparable external relationships, developing tailored engagement strategies that build long-term relationships
• Excellent written and verbal communication skills, with the ability to develop compelling proposals, pitches and donor communications, and build credibility with senior stakeholders
• Strong organisational skills, with the ability to manage multiple relationships simultaneously, prioritise competing demands, maintain accurate records and deliver against income or commercial targets
• A warm, authentic and emotionally intelligent relationship-builder, able to adapt your approach to different audiences and create meaningful engagement opportunities
• Confident representing an organisation professionally at meetings, events and other external engagements
• A collaborative approach, sound judgement and genuine commitment to Greenpeace UK’s values and mission

Desirable, but not essential:

• Substantial major donor fundraising (full cycle) experience with track record of personally securing 5-figure gifts
• Experience securing high 5-figure or 6-figure+ gifts or comparable high-value income
• Experience of capital campaigns or other strategic relationship fundraising

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions (click on 'Apply' to view these). 

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

Join Isabel Hospice as one of our new Community Fundraisers and help inspire local people, schools, and community groups to raise vital funds for hospice care across eastern Hertfordshire.

About the role

As a Community Fundraiser, you’ll play a key role in connecting our local communities with the work of Isabel Hospice, creating opportunities for people to get involved, give back, and fundraise in ways that are meaningful to them.

You’ll develop and deliver community fundraising plans, nurture long-term relationships, and support volunteers, schools, faith groups, and local small businesses to achieve their fundraising goals. You’ll also represent the hospice at events and speaking engagements, sharing the powerful impact of our care.

This is a hands-on, relationship-focused role where no two days are the same, from supporting a local running club raising funds in memory of a loved one, to helping a school organise their first charity partnership.

About you

You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and strong organisational skills, along with the drive to meet income targets while providing outstanding supporter care.

You’ll also have:

• Experience in community fundraising, volunteer management, or relationship-focused roles
• Excellent interpersonal and communication skills, both written and verbal
• The ability to plan and deliver fundraising activities effectively and safely
• An understanding of the Fundraising Regulator’s Code of Fundraising Practice
• A positive, proactive approach, with flexibility to work occasional evenings and weekends
• A driving licence and own car

What we offer

• A supportive, values-led team environment
• The chance to make a real impact in your local community
• Ongoing professional development and training
• The satisfaction of knowing your work helps provide compassionate end-of-life care for local families

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

For details of our inclusion statement, please see our website.

Weston Hospicecare is seeking a Director of Retail to lead and develop our retail division at a pivotal moment in our journey. This is a senior leadership role with influence and autonomy, giving the opportunity to shape a vital income stream that directly supports specialist palliative and end-of-life care for our local community.

About the role

As Director of Retail, you will provide strategic leadership for a diverse retail portfolio comprising 16 shops across North Somerset and Somerset, e-commerce operations, and the associated logistics and donation processes. Reporting to the Chief Executive and working closely with the senior leadership team and Trustees, providing significant Board-level engagement, you will develop and deliver a forward-thinking, sustainable retail strategy that responds to evolving customer behaviours, high street trends, economic pressures and developments within the wider charity retail sector.

Just as importantly, you will lead, inspire and develop a committed team of paid staff and volunteers, creating a high-performance, values-led culture where people feel supported, accountable and proud to be part of their local community.

By building strong relationships across the hospice and working collaboratively, you will maximise income opportunities, strengthen community engagement, and protect and enhance the hospice’s reputation.

What you will bring

We are looking for a leader who combines commercial credibility with warmth, empathy and purpose, and who can confidently operate at both strategic and operational levels.

You will demonstrate:

Commercial and strategic leadership

· Significant experience of maximising resources and delivering strong commercial performance within a retail setting

· The ability to develop, articulate and deliver a clear, ambitious and sustainable retail strategy

· Agility and confidence to move comfortably between board-level conversations and front-line retail operations

People and culture

· A proven ability to lead, inspire and develop diverse teams of paid staff and volunteers

· A collaborative leadership style that brings people with you, fostering ownership and accountability

· Resilience to lead effectively through challenge and uncertainty, responding openly and constructively to feedback and change

· Credibility, confidence and presence to inspire others and lead effectively through change

Values and behaviours

· A genuine passion for charity retail and the difference it can make in communities

· Warmth, empathy and compassion, personifying our hospice values in how you lead

· A values-led approach with a commitment to encouragement, inclusion, collaboration and continuous improvement

· A strong commitment to building effective relationships with trustees, colleagues, supporters, customers and donors, patients and their loved ones

Why join us?

In return, we offer:

· A senior leadership role with real influence, autonomy and purpose

· The opportunity to take our retail division to the next level at a crucial time

· A supportive, flexible and collaborative working environment with passionate, committed colleagues

· A sector-competitive salary and benefits package

· Access to training, professional development and wellbeing support

We are seeking to appoint a permanent Director of Retail; however, we will also welcome applications from experienced interim retail leaders who can bring immediate expertise, stability and momentum during this important period while we recruit to the permanent role.

Weston Hospicecare is located in the quiet village of Uphill on the North Somerset coast, and was founded by our local community over 30 years ago. We are the major provider of specialist palliative care within the catchment we serve, offering in-patient, community, day care and related services to patients, and bereavement support to their families and loved ones. All our care is provided free of charge to whomever needs it, however it costs approximately £7 million every year to provide our full range of services, of which less than 20% is funded by the NHS. The remainder is raised each year through a combination of our retail division income, our multi-varied fundraising activities, and gifts in wills.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or any other category protected by law.