Head of product management jobs

Senior Marketing Executive
Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation
Contract Type: Permanent
Hours: 35 hours per week
Salary: £37,800.00 per annum, Band F, Level 3

 About the Role

Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA’s activities and will be expected to attend meetings with peers across the association. The role will contribute ideas and co-lead the marketing strategy to support Unity’s growth.

The Senior Marketing Executive will take responsibility for leading the delivery and implementation of Unity's marketing strategy, supporting the company’s business plans for the next 3-5 years.

Collaborative working is essential, with partners, clients and internal teams to enhance Unity’s brand positioning, marketing effectiveness and client engagement for Unity products and services, and market positioning. 

Key Responsibilities

• Deliver lead generation campaigns to achieve company financial goals
• Create & execute marketing plans including marketing campaigns that align with strategic objectives.
• Brand-building initiatives including communications to prospective clients and existing clients.
• Content creation (blogs, white papers, newsletters, print and social media posts) and monitoring performance, including optimising landing pages and improving SEO rankings.

Marketing Activity and Responsibility

• Oversee the annual planning of marketing activities by setting clear objectives, goals, and measurable KPIs.
• Deliver cost effective solutions for successful social media campaigns, email newsletters and campaigns, SEO, CRM, PPC, advertising, sponsorship,  photography, SMS, print, CRM, online, direct mail, printed collateral, website analytics, and web optimisation

Stakeholder Management

• Working closely with the Head of Sales to determine priorities and drive more commercial growth through brand building and lead generation
• Collaborate with internal teams to support cross-marketing activities and ensure alignment between New Business and Existing Business teams for well-prepared campaigns

What We’re Looking For

• Comprehensive marketing knowledge across direct and digital channels in tactical areas and campaign execution
• Excellent communicator at all levels – verbal and written

What we offer as our Senior Marketing Executive:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Thursday 25th June 2026. 

Interviews will be held in Lancing week commencing Monday 29th June 2026. 

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base.

The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.  You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party).   

Income generation and strategy

• Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
• Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools)
• Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
• Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
• Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team
• Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell
• Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.) 

Events and relationship management

• Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees
• Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme
• Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support
• Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
• Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more

Interview date: TBC

Staff benefits include free staff parking, and more… read more below

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships. Find out more here.

About the role

£53,016 - Permanent - Full Time (35 hours)

Main purpose of the job

To lead and coordinate Bond’s UK G20 strategy and engagement by developing and delivering a multi‑year workplan. The role will convene and support Bond members and global majority civil society to shape shared policy positions, driving external advocacy and government engagement on the G20 agenda, overseeing communications and campaigns inputs and managing the resources, reporting, and partnerships needed to ensure effective UK civil society influence on the G20 through 2027.

Main responsibilities

Lead on planning and coordination of UK G20 work within Bond, including:

• Leading on developing a strategy and workplan guiding activities on G20, covering the period to end of 2027.
• Leading internal coordination within Bond to bring together relevant teams and staff to deliver on the strategy and workplan.
• Track delivery of the G20 strategy and workplan and reporting to Director of PAR.
• Update Bond staff on G20 activities and providing regular updates to the Senior Management Team and the Board. 
•  Liaise with the formal civil 20 (C20) advisory group to prepare for the UK’s G20.

Lead convening and coordination of Bond members and global majority civil society actors on G20, including:

• Establishing/identifying processes for communicating with and convening Bond members on UK G20 work.
• Producing and sharing regular written updates for Bond members on G20 work.
• Organising regular meetings of Bond members to develop policy positions and influencing strategies and prepare for engagements with government.
• Develop and collaborate with a network of key global majority civil society partners in developing policy positions for the UK G20.
• Producing written products presenting Bond member and civil society positions on the UK G20.

Play a leading role on G20 external affairs activities, including:

• Lead on identifying and pursuing advocacy opportunities for Bond and its members targeting UK government on G20 agenda. 
• Organising regular meetings of Bond members with key government officials, across HMT, Cabinet Office and FCDO.
• Supporting Bond’s relationship management and engagement with Cabinet Office, FCDO, HMT and other relevant departments on G20 agenda. 
• Identifying and pursuing opportunities to build relationships and develop collaborations with other relevant UK bodies - including think tanks and research organisations, trade unions, faith groups and related campaigns groups - on the G20.
• Identifying and pursuing opportunities to build relationships and develop strategic and focussed collaborations with organisations leading other formal G20 engagement groups.

Input to media, communications and campaigns work on the G20, including:

• Working with the Head of Media and Comms to design and implement a communications strategy for Bond’s G20 work and support Bond's wider communications objectives.
• Collaborating with the media adviser to produce quotes and OpEds on G20 and to organise press briefings. 
• Producing member updates, blogs and briefings for communicating Bond work and positions on G20.
• Working closely with the campaigns lead to support member engagement and coordination and implementation of key activities when required.
• Provide policy advice and inputs for campaigns activities.

Provide significant support for personnel and financial resource management, donor reporting and fundraising for G20 work, including:

• Supporting staff members contributing to G20 and global reforms work to plan their activities and track and report on delivery 
• Act as budget holder for relevant restricted and unrestricted budgets funding G20 and wider global reforms work, including supporting liaison with funders 
• Work with finance to produce timely and accurate internal and external (for donors) financial reports
• Supporting ongoing fundraising for G20 and wider global reforms work, including inputting to proposals and joining meetings with donors

Person Specification

Essential

• Experience managing high profile policy and advocacy processes, including helping to agree political strategy and manage relationships with key stakeholders at senior levels.
• Experience convening groups to plan joint activity and coordinate implementation.
• Basic knowledge of issues related to debt, illicit financial flows, tax and private capital mobilisation. 
• Experience leading strategy development, implementation and tracking.
• Experience of inputting to media, communications and campaigns activities. 
• Strong interpersonal, relationship building and communication skills. 
• Commitment to equity, diversity, and inclusion.

Desirable

• Experience writing reports and briefs for a variety of audiences 
• Detailed working knowledge of debt, illicit financial flows, tax and private capital mobilisation issues 
• Experience managing high level relationships 
• Experience managing staff, budgets and project reporting 

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to Apply

To apply submit your CV and cover letter by midnight on Sunday 14th Juune 2026.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and Equal Opportunites

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy Note for Applicant

Our Privacy Notice for applicants can be found when you apply.

Subject of Employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

About the role
We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.
We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team.
Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you.
This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. You will be comfortable in winning the confidence of head teachers and senior school leaders of prospective schools who have expressed an interest in partnering with us. This isn’t just about administering a process, it’s about understanding the needs of individual schools and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. Alongside meeting with schools and securing partnerships, you will be involved with generating interest in our programmes, via marketing campaigns and network building. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.
The role will report to the School Partnerships Manager. It can be based at either of our Brilliant Club offices, located in London and Leeds.

About you
The role will best suit someone who has:

• Experience of partnership building or selling a programme, product or service to schools, trusts or other education sector stakeholders
• Resilience, tenacity and target-driven motivation in a challenging marketplace
• A desire to positively impact social justice via charity sales
• Knowledge of UK education system - school, college and/or university sector
• Experience of using CRM systems, such as Salesforce
• A demonstrable passion for furthering The Brilliant Club’s mission.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.

Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.

We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.

Role purpose

The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.

This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship

Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.

Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.

Key Responsibilities

1. Grow participation in third party

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.

2.  Community Product Development

• Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
• Test and refine new fundraising concepts that increase accessibility and broaden participation.
• Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.

3.  Income growth and fundraiser mpowerment

• Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
• Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
• Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
• Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.

4. Stewardship and re-engagement

• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
• Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
• Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.

5. Data, insight and compliance

• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
• Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
• Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
• Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.

How to apply

Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Are you passionate about restoring nature, and want to develop your technical expertise within an organisation which provides data and insight into environmental decision making, both locally and nationally.

Somerset Environmental Records Centre are looking for a Data Officer who can help us deliver our core services, but also help us to build upon those, to maximise our conservation impact.

Data Officer – Somerset Environmental Records Centre
Salary: Banding Level 2 - £26,500 - £28,000 per annum
Contract type: Permanent
Working hours: Full time
Location: Taunton, Somerset (Opportunity for hybrid working)

About Us:

Somerset Wildlife Trust is a local independent charity. We are the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We protect, and lead the recovery of Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians.

The Somerset Environmental Records Centre (SERC) is a non-profit organization hosted by the Somerset Wildlife Trust. We serve as the county’s central hub for data regarding wildlife sightings, habitats, and geology.

About you and the Role

You’ll be part of a team where new software and techniques can do some of the heavy lifting, but we also need you to be resourceful and innovative in your thinking. You will work closely with our Data Manager and colleagues, to refine existing systems and processes, and ensure best practice is embedded in everything that we do. Including within the centre’s data acquisition, collation, synthesis, management and analysis, where diligence and achieving efficiencies, are both priorities.

Principal elements of the role are to assist in the Data Management process within SERC, data governance and policy, data collection and capture, storage, security, integration and analysis. This includes software management and working with existing data and acquiring or accessing new data and evidence from varying sources. You’ll help ensure all incoming and outgoing data processes run smoothly, securely and are up to date, to fulfil SERC’s mission as the ‘go to’ ecological data evidence provider for the county.

Whilst working closely with the Data Manager and Head of SERC, there will be opportunities for personal development and to work with other team members in the promotion and growth of SERC, ensuring environmental information is gathered, stored, analysed, interpreted and managed in line with the requirements of the SERC partnership.

Responsibility 1: Data Management

• Helping maintain the integrity of SERC data in the databases and GIS system. This includes the establishment and conformity to SERC IT policies and protocols, ensuring that data integrity is maintained, routine data quality processes are carried out, and data protection legislation is adhered to, for example regarding personally identifiable data such as GDPR.
• Uploading data to the databases as required. Responsible for the smooth and timely transfer of data between databases/systems, such as uploads from Mapmate files and NBN uploads/extracts, discussing and resolving technical issues as necessary.
• Carrying out the analysis of SERC’s data holdings and identifying gaps at least annually in order to inform the following year’s activities.
• Undertaking SLA deliverables regarding data extracts in a timely and accurate manner as required by each Service Level Agreement.
• Providing technical input to the development of SERC software applications to assist SERC in streamlining its services and developing its products.
• Working with the SERC Data Manager and team to optimise SERC’s Engineering Data Management Process to facilitate current and future mandatory Government policies, such as BNG etc.
• Actively sharing IT and systems knowledge and skills with colleagues and volunteers.

Responsibility 2: Data Security

• Working with the SERC Data Manager to continually maintain robust systems and processes, and seek improvements in data security, for example embedding metadata into spatial outputs etc.
• Ensuring backup arrangements are adequate, ensuring data is as secure as it can be and that recovery procedures work as expected.
• Implementing the correct processes, tools, and controls to secure and protect SERC’s databases against accidental and intentional threats. Secure sensitive data and maintain the confidentiality, availability, and integrity of the databases and associated applications, systems, physical and virtual servers, including all other storage medium held on and off-site, and network infrastructure.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays) + Christmas shutdown
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Monday 15 June 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We are recruiting for a Senior Legacy & In Memory Executive to join our team in London; the scope on this job involves….

Job Title: Senior Legacy & In Memory Executive

Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £37,674.00 per annum
Contract type: Full-time, Permanent

Hours: 37.5

Join Refuge as our Senior Legacy and In Memory Executive and help shape the future of our vital fundraising programmes supporting women and their children experiencing domestic abuse. This permanent, full‑time role sits within our Fundraising, Communications and Policy directorate and is home‑based with occasional travel to London.

You’ll support the development of our legacy and in memory strategy deliver multi‑channel campaigns, steward pledgers and in‑memory supporters, and work closely with teams across Refuge to create meaningful supporter journeys. We’re looking for someone with experience in legacy and in memory fundraising and is looking to take the next step in their career.

This is a fantastic opportunity for someone looking to deepen their expertise in legacy and in memory giving while contributing to a programme with huge potential for growth. The postholder will have the chance to shape new products, influence strategy, and develop professionally within an inclusive, supportive organisation committed to learning, development, and meaningful social impact.

Closing date: 9.00am on 17 June 2026

Interview date: Week commencing 22 June 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The National Youth Agency is looking for a Programme Governance Lead.

Programme Governance Lead
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £55,000 - £65,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We are looking for Programme Governance Lead to manage and oversee the successful delivery of all programmes/projects within the Programmes Directorate by establishing and leading consistent governance and assurance. The postholder will strengthen programme governance, reporting and risk management ensuring programmes are delivered by agreed methodologies and in a consistent manner.

Key Responsibilities

As our Programme Governance Lead, you will:

• Define, implement and maintain an agreed methodology for programme/project lifecycle governance.
• Chair programme/project boards and ensuring decisions, and actions are documented and actioned.
• Identify risks, issues and dependencies which are not captured by Programme Portfolio Leads. Ensure consistent risk management across projects and programmes. Proactively identify cross-programme/project risks and issues (including those not visible to project/programme leads), implement mitigations, and escalate risks/issues to the Director of Programmes and COO as required. Assess programme/project risks against the NYA risk register and update the register accordingly.
• Produce and present monthly programme governance reports at the Directorate Programme Board, providing clear portfolio-level insight (milestones, deliverables, RAG status, KPIs, benefits, and financial/resource assumptions) to enable effective senior decision-making and assurance.
• Design and run governance routines (e.g., project start-up, weekly/monthly reviews, decision logs, change control) and support high-quality papers and actions for directorate governance forums; ensure timely escalation of material risks, issues and decisions to the COO.
• Support teams to evidence compliance with funder/contractual requirements; ensure appropriate documentation, approvals and version control are in place and accessible.
• Implement and maintain a robust lessons-learned process (during and post-delivery) and ensure findings are integrated into future programmes/projects through updated standards, templates, training and assurance checkpoints.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 23:59 Friday 3rd July 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: W/C 13th July OR W/C 20th July

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

We have an exciting opportunity for a Store Associate to join our friendly Store in Armagh!

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.  Weekend work will be a key part of the role.

Store Location: 21-26 Scotch Street, Armagh, Northern Ireland, BT61 7BY

Hours: 7 Per Week (Permanent)

Some of the Key Responsibilities include:

• Excellent Customer Service
• Visual Merchandising
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

The Ideal candidates should demonstrate in their application:

• Experience of working in a retail environment
• Experience of cash handling
• Experience of working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

The full Job description and Person profile is linked under the Additional Info section. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Context and Background

Our award-winning Creative Team sits within the NSPCC's Communications directorate. We're made up of creatives with design, writing and film production expertise. We create campaign and marketing identities, concepts, and materials, across all channels and for all audiences. We mainly work across three brands -- NSPCC, Childline and NSPCC Learning.

Our team has a broad skillset, covering creative strategy, ideation and delivery. We provide consultancy, art direction, planning, tone of voice guidance and copywriting across print and digital. So whether our colleagues are promoting a fabulous new fundraising event, introducing one of our frontline services, or kickstarting a new national campaign, our team is on hand to offer expertise.

As our new Senior Writer, you'll play a fundamental role in making sure the work we put out is as engaging and impactful as possible to a wide range of audiences.

Job purpose

The Senior Writer will be a highly talented communicator with substantial expertise in creative copywriting, branding and communications, preferably with experience in the charity sector.

You'll work on a wide range of creative briefs that might see you writing copy for print, digital, film, social media or web, based on briefs that come in from teams across the NSPCC. You'll also share your knowledge and expertise through workshops and consultation with internal teams and external agencies.

You’ll work closely with the Head of Creative to drive the quality, consistency, and effectiveness of our marketing and communications, making sure we’re talking to our supporters and the people we help in the most effective way possible. A large part of this is continuing to increase the use of plain English across the organisation.Finally, you will develop and lead strategy relating to copywriting, core messaging and tone of voice for the organisation. And as a senior member of the team, you'll help guide and mentor more junior colleagues.

Key relationships - Internal

• Reports to the Head of Creative.

• Is a key part of the senior Creative team and the wider Brand and Marketing department.

• Works collaboratively with all teams across the organisation to ensure creative excellence and brand integrity.

• Proactively engages with NSPCC colleagues.

Key relationships - External

• Liaises with external professionals e.g. freelance writers, agencies, filmmakers.

• Develops links and shares best practice with peers within the UK charity sector.

• Establishes networks with industry opinion formers, media and other stakeholders.

Main duties and responsibilities

• Develop verbal brand identity – through copywriting, core messaging and tone of voice guidance – across the NSPCC and Childline.

• Work with the senior Creative team to agree and deliver client projects from initial concepts through to the finished product, in line with our department’s annual business plan.

• Explore and develop creative concepts and help push the boundaries of the creative direction and output of the NSPCC, working closely with the Head of Creative and senior team.

• Pitch concepts and finished copy to commissioning teams, in line with brief objectives and the NSPCC brand.

• Make sure creative collateral across NSPCC and Childline marketing and communications is consistent and of a high standard.

• Partner with teams across the charity that create content, offering expert advice and creative solutions relating to brand and tone of voice.• Work effectively with other Communications colleagues to make sure we complete projects on time and in budget.

• Support junior team members, and contribute to the growth and personal development of communications team staff through supervisory, coaching and mentoring activities.

• Identify and provide long-term strategic solutions to the NSPCC’s editorial and copywriting needs, and fulfil them by working with the Head of Creative and senior team.

• Develop high-quality writing standards for the NSPCC, including style guides and training, with a focus on increasing the use of plain English and inclusive language across our work.

Responsibilities for all staff within the Communications directorate

• Actively participate in regular department and team meetings, contributing to strategy discussions and decisions which will benefit the NSPCC’s communications activities.

• Maintain an awareness Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• Take personal responsibility for keeping up to date with the NSPCC’s work to keep children safe.

• A commitment to safeguard and promote the welfare of babies, children, young people and adults at risk.

Person specification

1. Substantial experience in a copywriter role in either an agency or in-house team, with demonstrable ability of working across a broad range of briefs.

2. Proven ability to communicate and present confidently and clearly to senior stakeholders and clients.

3. Enthusiastic about embedding EDI principles across all areas of copywriting and in our wider communications work.

4. Experience working with and creating brand guidelines.

5. Experience guiding and mentoring junior team members.

6. In-depth and up-to-date knowledge of current trends and best practise in marketing, advertising and communications.

7. Highly collaborative and focused on creating a collaborative team spirit.8. Solid understanding of copywriting and editorial across environments including social, web, film and online advertising.

9. Ability to manage numerous complex projects for senior stakeholders, working to agreed deadlines often with conflicting priorities.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Come help place membership at the heart of a profession that changes lives.

Location: London Bridge, London (hybrid working with an expectation of two days per week in the office)

Applications close: 9 a.m. Thursday 25th June 2026

About us

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for over 24,000 speech and language therapists, support workers and students across the UK. As we begin developing our next organisational strategy, we are creating a stronger, member-centred, and impactful approach to membership, communications, engagement, and digital content. We are seeking an exceptional and strategic leader to join our executive team. You will help shape the future of our membership and communications, while strengthening our influence across the health and care landscape.

About the role

Reporting to the Chief Executive, this newly configured executive team role brings together membership, communications, digital products, content and events engagement within a single directorate. Membership sits at the heart of our future ambitions. We have recently brought together a previously fragmented membership function and are building a dedicated membership and communications team to strengthen how we engage, support and retain members throughout their careers. You will play a central role in shaping our next strategic plan and ensuring that member insight, experience and value remain at the centre of organisational decision-making.

Working alongside a strong team of communications and engagement, digital, and membership, you will:

• Lead the development of an integrated membership and communications strategy.
• Strengthen the member value proposition and member journey.
• Drive member engagement, retention and growth.
• Bring membership, communications and digital teams together around shared objectives.
• Oversee communications, media and reputation management activity.
• Ensure RCSLT remains an influential voice across the health and care sector.
• Contribute as a key member of a collaborative and ambitious executive team.

 About you

You will bring substantial experience from a membership body, professional association, Royal College, charity or similarly complex organisation. Most importantly, you will understand how to build meaningful relationships with members and create a compelling membership experience. You may already be operating at Director level, or you may be a senior Head of Membership, Engagement, Communications or a related function looking for your first Executive Team appointment.

We are particularly interested in candidates who can demonstrate:

• Strong experience of membership strategy, engagement and growth.
• Leadership of multidisciplinary teams.
• Experience overseeing communications, marketing, digital or engagement functions.
• The ability to lead organisational change and bring teams together.
• Strong stakeholder management and influencing skills.
• Strategic thinking combined with practical delivery.
• A commitment to equity, diversity and belonging.
• Experience within healthcare, professional regulation or a related sector would be beneficial.

This is a rare opportunity to join RCSLT at a pivotal moment. You will help shape our next organisational strategy from the outset, lead a newly integrated directorate, and play a key role in strengthening the experience of our members while supporting a profession that improves lives every day.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Thursday 25th June 2026.