Impact and insights manager jobs in Home based
You will be part of a high performing team to drive impact and change within the Special Olympics GB networks. You will provide both operational and strategic input and support to grow robust safeguarding policies, procedures and framework for our membership across Great Britain, those in the National Office team, and other stakeholders. You will be accountable for driving a positive and effective safeguarding culture across Special Olympics GB.
Please see Recruitment Pack and Job Description for further information.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for this role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic letters will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Join us as Service Delivery Administrator!
We’re expanding our training offer across AUK and we’re looking for an organised, people-focused Administrator to keep everything running smoothly.If you love making complex logistics feel effortless, this is your role.
We’re looking for someone who can quickly and confidently get to grips with new tools and software—whether that’s Eventbrite, Canva or any other platform that supports our work.
What you’ll bring
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Strong administration skills with excellent attention to detail and follow-through.
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Confidence using systems and Microsoft 365 (Outlook, Teams, Excel); comfortable learning new systems quickly.
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Great communication skills—clear, friendly and professional in writing and conversation.
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Ability to juggle multiple priorities and deadlines in a fast-paced environment.
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A service mindset: proactive, solutions-focused and calm under pressure.
As all our roles are online and homebased, we’re looking for someone who is confident working virtually, highly organised, digitally fluent and experienced in managing communication, collaboration and workload effectively in a remote environment.
ROLE PROFILE
JOB TITLE:
Service Delivery Administrator
RESPONSIBLE TO:
Service Delivery Manager
HOURS OF WORK:
28 hours per week
LOCATION:
Home based
DURATION:
GRADE/SALARY:
Permanent
Grade 3.1 £24.479
KEY WORKING RELATIONSHIPS
•Service Delivery Manager
•Impact and Data Officer
•Clinical Director
•Path Team
•AUK staff
•Commissioning agencies
•Accounts / Finance team
PURPOSE OF THE ROLE
To assist with the smooth running of the training and therapeutic services delivered by the PATH and wider AUK teams.Supporting the Service Delivery Manager with administration associated with AUK training programme.
MAIN DUTIES AND RESPONSIBILITIES
•Manage inboxes to ensure emails are responded to promptly including forwarded to the relevant persons, filed and tracked where relevant.
•Track training and service delivery contracts.
•Liaise with trainers (external and internal) as to availability, cancellations, invoices etc
•Record attendance and activities on CRM system
•Set-up training on Event-Brite and track, monitor and report activity
•Support the Service Delivery Manager to produce costs and proposals for individually commissioned contracts
•Produce leaflets / promotional materials as required for Path services
•To support the Service Delivery Manager with quality assurance procedures
•Update relevant sections of the website re content / services using website development tools
•To provide admin support at relevant meetings
•Provide general administrative services to the Team as required.
•Provide cover and assistance for training functions as required.
•Work as part of the wider Path Team in continuous improvement initiatives.
•Working as part of the Path Team to ensure GDPR compliance across team processes
•To work to KPI targets as agreed
CRITERIA
Knowledge and Experience
•Experience of working in an administrative role with a track record of delivering an accurate and timely admin service.
•Good working knowledge of Microsoft Office including Excel, Teams, Outlook, Word is essential
•Experience of using Canva and excel spreadsheet proficiency would be highly desirable
•Experience of updating website and booking systems i.e. EventBrite highly desirable
•Excellent interpersonal skills with a focus on service user satisfaction
•Ability to work flexibly, prioritise and manage workload efficiently
Qualifications and Education
•Educated to GSCE level (or equivalent), English and Maths. Essential.
•Qualification in Business Administration or similar. Desirable.
Skills and Abilities
•Can work and act on own initiative
•Able to work flexibly and efficiently from home.
•Excellent verbal and written communication skills.
•Excellent IT skills
•Adherence to our confidentiality policies.
•Adherence to our GDPR policies.
•Ensure that internal policies and procedures are complied with
Accountability
•Accountable for own work in terms of deadlines and accuracy.
•Able to engage professionally with internal and external stakeholders, including referring agencies, families and AUK staff, acting as an ambassador for Path and AUK.
Behaviours
•Demonstrates commitment to equality, diversity at all times.
•Contributes to an open and honest culture.
•Supports, encourages, and motivates colleagues.
•Encourages challenge, creativity and innovation.
•Values transparency and consistency.
•Understands the role of individual and collective accountability.
•Actively contributes to Adoption UK’s mission.
•Has a clear understanding of other colleagues’ roles and responsibilities
•Shares skills and knowledge.
•Promotes Cross Functional team working.
•Offers outstanding service to members.
•Takes pride in Adoption UK and promotes its values in all interactions.
•Identifies and uses the most appropriate form of communication.
•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
•Is responsive to colleagues, third party professionals and service users.
•Takes pride in own development.
•Enthusiastic and committed to achieving high standards and meeting agreed objectives.
•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation. Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Job Title: Heritage Advisor, Nature in Sacred Places (NiSP)
Duration: Fixed Term, 15 months (development phase)
Hours: 36 hours per week
Salary: £33,300 per annum, plus pension and benefits
Location: Homebased within England
The Churches Conservation Trust is a partner in the Nature in Sacred Places (NISP) National Lottery Heritage Fund project. This is a £5.2m project with an 18-month development phase followed by a four-year delivery phase (subject to securing further funding), in partnership with Natural England, the Church of England, Churches Conservation Trust and Caring for God’s Acre. NISP will build on principles established by the Bats in Churches Project, a previous project supported by the Heritage Fund which worked with faith groups, community volunteers, young people and professionals across three main strands, Broadening engagement, Supporting practical action and Building professional capacity.
Overall job purpose
As a member of the Nature in Sacred Places project team, the post-holder will be responsible for:
- Providing advice on the management, conservation, maintenance and repairs of historic buildings and of the structures within their curtilage (e.g. memorials, gravestones, walls and gates, path etc.);
- Provide advice on conservation and cleaning of built heritage and artefacts, helping to plan solutions to enable better management, greater access and enjoyment, providing specialist advice on making changes to, and the repair of, historic places of worship and obtaining necessary permissions.
Working with other project partners the post holder will develop a template for Conservation Management Plan of both historic and natural environments that is proportionate and appropriate for volunteers to adopt and deliver.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 20th April 2026.
The interviews will take place in Birmingham on Thursday 30th April 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Ready for a role where your psychology can genuinely shape a developing service? PATH is growing, and we’re looking for a Clinical Psychologist who is energised by complexity, values-led practice, and the chance to build something alongside a passionate team. This is an exciting moment to join us—bringing your ideas, your therapeutic skill, and your professional leadership to a service that is ambitious about outcomes and relentless about care and compassion.
We’re proud to be part of an Ofsted rated Outstanding provision, and we’re investing in psychological thinking as a central part of how we work. If you’re looking for a post with space for creativity, strong multi-disciplinary relationships, and real opportunity to develop specialist expertise, PATH could be the right next step.
We warmly welcome applicants with strong knowledge of neurodiversity, early trauma and the experiences of adopted and care-experienced people, including those with lived or professional expertise.
A values-based team you’ll want to be part of
You’ll be joining a warm, supportive and highly committed group of professionals who care deeply about the people we serve and the quality of our practice. We work collaboratively—sharing thinking, holding risk together, and making space for reflection even when we’re working at pace. Psychological safety matters here: you’ll have access to supervision, peer support and opportunities for CPD.
What you’ll bring
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Professional expertise in psychological assessment, formulation, intervention and consultation, grounded in ethical and evidence-based practice.
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Confidence with complexity—able to hold risk, uncertainty and co-occurring needs, while staying compassionate and person-centred.
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At least two therapeutic modalities relevant to this sector (e.g., CBT, ACT, CFT, DBT-informed approaches, systemic/family therapy, EMDR, or other trauma-focused therapies), and the ability to integrate approaches thoughtfully.
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Collaborative team working—you enjoy working across disciplines and with partner agencies, contributing to shared plans and shared outcomes.
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Agility and pace—able to prioritise, adapt and respond to changing needs while maintaining high clinical standards and clear documentation.
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A development mindset—motivation to contribute to a growing hub, improve pathways, and evaluate impact using outcomes and feedback.
We’re also happy to discuss the opportunity with clinical / counselling psychologists who may be earlier in their career. If you can demonstrate a strong commitment to this sector—through relevant placements, roles, voluntary work, research, reflective learning, or lived experience that informs your practice—we would welcome a conversation. We’re interested in potential as well as experience: your values, your curiosity, and the way you work with people and systems matter to us.
ROLE PROFILE
JOB TITLE:
Clinical Psychologist
ACCOUNTABLE TO:
Clinical Lead
RESPONSIBLE TO:
Clinical Director
HOURS OF WORK:
Full time / Part time
LOCATION:
Remote working with travel flexibility
DURATION:
Permanent
SALARY / GRADE:
Grade 8 £43,471 - £59,389(pro rata for part time)
KEY WORKING RELATIONSHIPS
- Clinical Director and PATH Clinical Lead
- PATH team
- AUK staff
- Children and adults accessing our services
- Referrers and external agencies as appropriate
MAIN DUTIES AND RESPONSIBILITIES
·Deliver high-quality psychological assessment, formulation and intervention for the PATH client group.
·Provide specialist advice, consultation and reflective practice to colleagues and partner services.
·Facilitating reflective groups for families referred to PATH.
·Identify and manage safeguarding risk in line with AUK policies.
·Contribute to multidisciplinary formulation and intervention planning.
·Support service development, evaluation and quality improvement, using outcome measures and feedback.
·Maintain accurate clinical records and produce clear, timely reports for a range of audiences.
·Provide line management and/or supervision within the PATH team.
·Contribute to the training offer within Adoption UK
·To contribute to and maintain accurate records for those using the service on Adoption UK systems and ensuring compliance with both GDPR, safeguarding and confidentiality.
CRITERIA
Knowledge and Experience
•Experience of working with children and families experiencing the effects of trauma and attachment difficulties (Essential)
•Extensive experience of working within the field of mental health (Essential)
•Experience of working with adoption services (Essential)
•Experience of providing clinical supervision to staff and therapists delivering services to vulnerable families (Essential)
•Knowledge and experience of safeguarding process and procedures (Essential)
•Extensive experience and specialist training/accreditation in relevant subjects and differing types of therapy such as DDP, Theraplay, Neurodiversity, Life story, NVR (Desirable)
•Knowledge of adoption services including AGSGF processes (Desirable)
Qualifications and Education
•Doctoral Level Clinical Psychologist (Essential)
•Current registration with a professional body HCPC (Essential)
•Evidence of continuing professional development (Essential)
•Training in a range of therapeutic modalities e.g. NVR, DDP, Theraplay, Internal Family Systems, Sensory Attachment Intervention (Essential)
Skills and Abilities
•Leadership and support skills
•Group work skills
•A reflective and empowering approach
•Strong application of theory
•Creativity and innovative approach to service delivery
•A commitment to the voice of children and families
Accountability
•Consultant Clinical Psychologist
•Responsible for maintaining own professional standards
•Responsible for delivering practice within the policies and standards of the charity
Behaviours
•Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
•Contributes to an open and honest culture
•Supports, encourages, and motivates colleagues.
•Encourages challenge, creativity and innovation.
•Leads by example.
•Values transparency and consistency.
•Understands the role of individual and collective accountability.
•Actively contributes to Adoption UK’s mission.
•Has a clear understanding of other colleagues’ roles and responsibilities
•Shares skills and knowledge.
•Promotes Cross Functional team working.
•Offers outstanding service to members.
•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
•Identifies and uses the most appropriate form of communication.
•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
•Is responsive to colleagues, third party professionals and service users.
•Takes pride in own development.
•Enthusiastic and committed to achieving high standards and meeting agreed objectives.
•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Reporting to: Head of Major Giving
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. Candidate will need to live commutable distance to London.
Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £43,500
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.
We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.
The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission.
JOB PURPOSE
The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.
Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.
This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.
KEY RESPONSIBILITIES:
Leadership and team collaboration
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Act as the senior lead and subject matter expert for HNWI relationships across the organisation.
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Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.
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Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.
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Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.
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Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
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Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.
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Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required.
Income generation, donor stewardship and prospect development
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With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .
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In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.
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Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.
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Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.
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Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.
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Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.
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Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support
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Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.
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Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.
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Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.
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Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.
Financial Processes, Reporting, and Due Diligence
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Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.
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Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.
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Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.
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Work with finance and performance and relevant business leads to manage programme budgets and restrictions.
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As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.
General
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Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.
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Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.
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Experience of working with high level volunteers and/or committees to deliver major fundraising targets.
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Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.
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Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.
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Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.
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Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.
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A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.
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Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.
Skills and Abilities
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Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.
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High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.
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Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.
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Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.
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Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.
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Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
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Strong attention to detail and commitment to high-quality outputs.
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A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.
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Skilled in identifying, escalating, and managing risk effectively.
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Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.
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Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.
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Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.
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Understanding of Health and Safety and other regulations as they apply to events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting - w/c 6th April
Interview 1 - w/c 20th and 22nd April
Interview 2 - 27th April
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Charity People is delighted to be partnering with the Social Research Association to recruit a permanent Communications Manager.
An educational charity and membership body, the Social Research Association aims to drive excellence in the conduct, development and application of social research to deliver lasting benefits to the social research profession and the wider public good. With around 1600 members who work in government, academic, the voluntary and private sector or as freelancers, the organisation's key activities include training, events, ethics reviews and regular publications.
You'll be joining the small, supportive team at an exciting time following a period of investment in its membership offering and in the lead up to its 50th anniversary in 2028.
Contract: Permanent role, offered on either a full time or part time, four day per week basis, with flexible working options offered and fully supported
Salary: £38,000 to £43,000 per annum
Location: Home based role with occasional travel required for events or Team Days, anticipated at around 10 days per year with travel reimbursed
Closing date for applications: 9am on Thursday 2nd April
Interviews: Interviews will be held on Friday 24th April
The incoming Communications Manager will have real ownership of the communications output for the organisation as well as strategic influence, while retaining day to day responsibility for the delivery of messaging.
This is an excellent opportunity for someone who has been leading communications projects or channels and is now ready to lead strategy - someone who wants more autonomy, broader responsibility, and the chance to shape the voice of a respected membership organisation.
Core responsibilities within the role will include:
- Deliver and evolve the SRA's communications strategy across all platforms increasing the visibility of the SRA and engagement the wider social research community
- Advise senior leadership and trustees on messaging, brand positioning, and audience engagement
- Shape how the organisation communicates with members, stakeholders, and the wider research community
- Monitor and evaluate communications impact using analytics and insights
- Produce and manage engaging content for newsletters, blogs, social media, email campaigns, the website, the membership hub, press releases, and promotional campaigns
- Lead communications around SRA publications to raise profile and reach
- Oversee editorial calendars and ensure timely, high-quality delivery
- Keep up to date with digital and social media trends and platform developments
- Create and maintain effective systems and workflows for communications outputs
- Support clear, inclusive internal communications for staff, trustees, and volunteers
- Develop materials for impact reporting and organisational updates
- Build positive relationships with partner organisations, research funders, editors, freelancers, and other stakeholders
This position is perfect for someone ready to take a step up to take on more strategic responsibility, or someone already working at Manager level.
You'll thrive at the Social Research Association if you enjoy combining hands-on delivery with bigger-picture thinking, and if you're excited by the idea of shaping an organisation's communications approach.
Key experience and skills required for the role are as follows:
- Experience in communications, journalism, media, or a related field
- Strong writing, editing, and storytelling skills
- Experience managing communications projects or channels, especially LinkedIn content
- Ability to tailor messaging for different audiences and platforms
- Strong organisational skills and confidence managing multiple deadlines
- Analytical mindset, with the ability to interpret engagement data and adapt strategy
- Creative, proactive, and eager to grow into a more strategic role
- Commitment to equity, accessibility, and inclusive practice
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using 'apply now' button on the advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Events and Community Coordinator - Remote (UK based) – 0.8FTE
- Salary: £30,000 for 0.8 FTE (£37,500 FTE equivalent) + 5% pension + 25 days holiday
- Location: Remote (must be UK-based), with occasional travel for events
- Eligibility: Applicants must have the right to work in the UK
- Application deadline: 20 April 2026 at midday (GMT)
The Engineers and Scientists in Business Fellowship (ESBF) is a UK charity with a clear mission: to champion the impact of business education for engineers and scientists.
Through our flagship Sainsbury Management Fellows programme, we award £50,000 MBA scholarships to outstanding individuals, supporting them to study at leading global business schools. Our Fellows go on to lead organisations, build companies, and drive innovation across sectors.
We also support entrepreneurship across more than 50 UK universities by sponsoring enterprise competitions for engineering and science students, helping them develop entrepreneurial skills early and turn ideas into ventures with real-world potential.
Founded by Lord David Sainsbury and delivered in partnership with the Royal Academy of Engineering and the National Physical Laboratory, our work sits at the intersection of science, business, and leadership.
The Role
This is a role for someone who enjoys making things happen and bringing people together.
As our Events and Community Coordinator, you will deliver a high-quality events programme while building strong, lasting relationships across a network of 400+ Fellows. You will play a central role in shaping how our community connects, contributes, and grows.
You will also lead on our CRM system, helping us use data more effectively to strengthen engagement and support alumni philanthropy.
Working in a small, collaborative team, you will have real scope to shape the role, particularly as we build towards our 40th anniversary in 2027.
Key Responsibilities
- Plan and deliver a programme of high-quality events, including our flagship events and events with partner organisations.
- Build and maintain strong relationships with Fellows, supporting an active alumni community.
- Coordinate engagement initiatives, including networks and special interest groups.
- Manage and develop the CRM system to support engagement and fundraising.
- Contribute to the smooth running of the organisation as part of a small team.
About You
You are organised, proactive, and people-focused, with a natural ability to build relationships and keep multiple priorities moving.
You will bring experience in events delivery and community or stakeholder engagement, along with strong communication skills and attention to detail. Experience managing CRM systems is important and previous experience in higher education, charity, fellowship or scholarship management would be a bonus.
Why Join Us?
- Be part of a purpose-driven organisation with national impact.
- Work with an inspiring network of leaders across business, science, and engineering.
- Shape how a growing alumni community connects and contributes.
- Join a small team where your ideas and input matter.
- Play a role in a significant milestone: our 40th anniversary.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.
This is a new role within Chapter One and is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Key Responsibilities
Partner Stewardship
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As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.
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Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.
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Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support.
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Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.
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Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.
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Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner.
Partner/Volunteer Onboarding and Experience
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Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience.
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Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest.
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Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.
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Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.
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Working with Programme Manager team, Volunteer Support Team and IT team, to trouble shoot any issues arise.
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Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.
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Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
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Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials
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Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles
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Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels
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Support the organisation of online and in person partner and volunteer recognition events
General
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Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases
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Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making
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Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager
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Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
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A commitment to Chapter One’s mission and values.
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Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
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An ability to create compelling written pitches, ensuring messaging and brand are consistent
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Outstanding presentation skills, with the ability to excite and inspire an audience
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Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
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Excellent organisational skills and attention to detail
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An understanding of CSR/social value and employee engagement
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An understanding of social media platforms, particularly LinkedIn.
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Able to take personal accountability for own workload and for delivery of targets
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A ‘can do’ and flexible approach with an ability adapt to changing priorities
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Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data
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Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more.
You’ll be more successful in the role if you have:
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Experience of using digital marketing platforms
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Experience of working in the charity/non-profit sector
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Detail your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bring clarity, confidence and control to finance that powers social change.
Are you an experienced charity finance professional who enjoys turning numbers into clear, useful insight? Do you want your work to support an organisation empowering young women to thrive?
You Make It (YMI) is looking for an experienced Freelance Finance Manager to oversee our finance function and ensure strong financial management, reporting and controls across the organisation.
Working closely with our Founder CEO, Treasurer and team, you will play a vital role in maintaining YMI’s financial health, strengthening accountability and ensuring we remain funder-ready as we continue delivering life-changing programmes for young women.
This is an ongoing freelance role (approximately 15 hours per month), designed to sit alongside your other clients or commitments.
About You Make It
You Make It (YMI) is an award-winning East London charity, established in 2011. We empower unemployed / under-employed young working-class, racialised women to succeed in the social, cultural and economic life of London.
We do this by brokering access to people, knowledge, networks and experiences that inspire confidence, focus and ambition. Our team, partners and supporters are united by a commitment to creating long-term, meaningful change.
Key Details
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Contract: Ongoing freelance (~15 hours per month)
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Day Rate: £250–£350 (inclusive of VAT and expenses), depending on experience and VAT status
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Location: Home-based with occasional London meetings
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Start Date: ASAP
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Reporting to: Founder CEO
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Financial Year End: 31 March
Why Work With Us?
Purpose-Driven Work: Your expertise directly supports life-changing opportunities for young women.
Trusted Autonomy: Work independently while being valued as a strategic partner.
Flexible Working: Primarily remote, with occasional London meetings.
Values-Led Culture: Integrity, equity, kindness and collaboration shape how we work.
How to Apply
Applications will be reviewed on a rolling basis. We hope to appoint by 16 March 2026, or sooner.
Empowering women and progressive employers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Impact Officer (International Human Rights/Modern Slavery Charity)
Location: Remote in the UK (with regular travel to Manchester) | Salary: up to £80,000 per annum | Contract: Full-time
The Opportunity
Civitas Recruitment are delighted to be working with a leading international, anti-trafficking charity who are seeking a Chief Impact Officer to spearhead global Programmes, Policy, Training and Survivor Inclusion. This executive role will shape and scale programme strategy, champion innovation, and ensure delivery remains survivor-centred, rights-based and grounded in evidence. Working closely with the CEO and senior colleagues, you will strengthen impact, influence systemic change, build a learning culture through MEAL-driven insight, and support sustainable programmatic funding across an international portfolio.
Key Responsibilities
Lead global programme strategy and innovation, aligning delivery to the organisation’s long-term framework and theory of change.
Oversee development and quality of programmes across the Global North and Global South, including partnership and new product development.
Strengthen MEAL capacity, data consistency and digitisation, using insights to drive quality, learning and continuous improvement.
Provide executive oversight of operational procedures, safeguarding, due diligence, governance and programmatic risk management.
Lead the global Policy and Research agenda; build relationships and represent the organisation in relevant forums and platforms.
Oversee global learning and training functions, developing prevention/awareness and internal/external training products.
Accountability for programme budgets and funding needs; support grants, reporting and donor engagement alongside fundraising colleagues.
Embed survivor-empowering approaches across programmes, policy, learning and external engagement.
The Candidate
Significant senior leadership experience within an international organisation, with a strong track record of scaling impact.
Strong experience of international programme leadership, including remote/multi-cultural teams and complex operating environments.
Expertise in MEAL and using data, research and learning agendas to improve programme quality and strategic decision-making.
Proven ability to influence policy and advocacy, including oversight/commissioning of research and engagement with senior stakeholders.
Strong financial and operational acumen, including budget oversight and managing grants from a programmatic perspective (compliance and reporting).
Confident communicator at Board and external senior stakeholder level; strong written and verbal skills, including public speaking.
Experience leading through risk and crisis management, with a diplomatic and collaborative approach.
Highly desirable: sector experience in modern slavery/human trafficking or closely aligned human rights fields.
How to Apply
Please apply immediately or further infomation and informal dicussion, please contact Syed at Civitas Recruitment. Rolling applications.
About the role
We are recruiting for a Campaign Partnerships Manager to join on a fixed-term contract for 12 months. This is a home-based role, working full-time, 35 hours per week.
As Campaign Partnerships Manager, you will play a key role in the Alzheimer’s Society’s ambitions to drive major policy change across England, Northern Ireland and Wales. You will work to ensure that our influencing and campaigning priorities are delivered through some of our most exciting partnerships and outlets, including our Mail Metro Media partnership.
You will be responsible for identifying, planning, generating and delivering influencing content that furthers our policy calls, whilst aligning with the wider strategic aims of the organisation. As part of this, you will foster highly effective internal relationships with key stakeholders to deliver integrated activity and content. You will work collaboratively and strategically with other managers to determine how our partnership content complements other influencing activity, whilst also contributing to work translating complex policy into public messaging, with a specific focus on bespoke messaging for the partnerships.
In this role, you will identify and build relationships with external spokespeople and storytellers, spotting opportunities for new angles and content that allows us to maximise the impact of our media partnerships for our policy objectives.
You will identify and develop content that is impact-focused, with an instinct for when to engage mass audiences. Key to the success of this role is engaging others in delivering policy change, sharing robust evidence and stories that inspire people to contribute towards our objectives.
About you
Joining us, you will combine experience of working in a complex policy environment with highly effective written and verbal communication skills. You’ll be able to develop press releases, media statements, op-eds and other communications with the aim of translating complex policy data and documentation into engaging and accessible copy/content.
Crucially, you’ll be able to work in collaboration with others, using your experience of successfully building relationships with both internal and external stakeholders. You’ll have good attention to detail, with the project management and organisation skills required to meet deadlines whilst ensuring you produce quality, impact-focused content.
What you’ll focus on:
- Developing and delivering a strategic integrated communications plan to assist with influencing content showcased through the Mail Metro Media partnership.
- Developing, generating and overseeing the execution of high-quality influencing content, in line with our policy and influencing objectives and agreed organisational priorities.
- Working collaboratively with teams across Evidence, Policy & Influencing and the wider organisation to spot opportunities for new angles and content that supports Evidence Policy & Influencing to maximise the impact of our organisational partnerships, in furtherance of policy change.
- Acting as the point of contact for the Evidence, Policy and Influencing team for enquiries relating to the Mail Metro Media partnership.
- Coordinating and developing a ‘live’ content plan of influencing focussed evidence, op-eds and stories that we can feed into organisation wide content plans.
- Assisting with the wider Campaigns team’s critical role in providing translation of complex policy into public messaging, with a specific focus on messaging for our external partnerships.
- Ensuring the experience and insight of people with and affected by dementia informs our content, and that those we campaign with are increasingly representative of the dementia population.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.



Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.
Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).
Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.
AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.
AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.
The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.
Benefits of working at Action for Global Health (hosted by STOPAIDS)
We offer a number of benefits, including:
- We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
- We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
- A group stakeholder pension scheme with 6% employer contributions
- An individual learning and development budget allocated to staff members each year
- 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
- Enhanced maternity and paternity pay for employees with 1 year's service or more
Closing date: 6th April 2026
Please note that should sufficient applications be received we reserve the right to close this advert early.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.
Purpose of the Role
The Clinical & Research Lead role provides senior clinical leadership across Together for Short Lives’ most complex and high-profile programmes. The role leads the design and delivery of national clinical initiatives, strengthens clinical governance and safeguarding oversight, and builds the organisation’s research and evidence capability.
Working closely with the Head of Services & Impact, the postholder ensures programmes are credible, evidence-informed and deliver measurable impact for children, families and the wider sector. The role will lead work that strengthens professional practice, improves outcomes for families, and supports national sector development. The role involves significant external representation, national stakeholder engagement, programme planning, research and data oversight, and leadership of internal and external events.
Key Duties and Responsibilities
Strategic Leadership & Stakeholder Engagement
· Represent Together for Short Lives in national clinical, policy and professional forums, contributing to the organisation’s credibility and influence across the children’s palliative care sector.
· Lead the planning, coordination and delivery of internally hosted stakeholder meetings, including the Leaders of Care Forum and other professional engagement events.
· Provide professional and reflective input into complex organisational decisions relating to clinical practice, programme design and ethical engagement.
· Build strong relationships with practitioners across health, social care, education and voluntary-sector partners to support implementation of clinical programmes and foster collaboration.
· Engage with Integrated Care Boards, Strategic Clinical Networks, and children’s palliative care providers to ensure our work aligns with national priorities and regional needs.
Programme Leadership & Project Oversight
· Provide senior leadership for the planning, development and delivery of clinical and service-improvement projects, ensuring alignment with organisational strategy.
· Oversee the development of project briefs, initiation documents, outcome measures, risk registers, evaluation plans and implementation timelines.
· Hold responsibility for monitoring progress, quality assurance, and risk management, escalating concerns to the Head of Services & Impact as required.
· Coordinate cross-functional project teams and ensure effective collaboration with external organisations, hospices, NHS partners and charitable funders.
· Ensure projects are delivered within agreed scope, timelines and budgets.
· Support the development of robust programme models, theories of change and outcomes frameworks that strengthen the organisation’s ability to secure external funding.
· Contribute to the development of cases for support and programme proposals in collaboration with fundraising colleagues.
Research, Evidence & Insight
- Lead the organisation’s research prioritisation programme and support development of a national children’s palliative care research agenda.
- Build and maintain relationships with academic partners, research institutions and clinical leaders to strengthen the evidence base for children’s palliative care.
- Support development of evaluation frameworks that demonstrate impact, learning and outcomes across programmes.
- Contribute to the organisation’s longer-term ambition to develop a ‘Centre of Impact’, positioning Together for Short Lives as a national authority on evidence and insight in children’s palliative care.
- Ensure research and evaluation activity is ethically robust, appropriately governed and aligned with sector priorities.
Data, Impact & Reporting
· Provide oversight and leadership for data collection, monitoring and reporting processes across the Services & Impact portfolio.
· Line manage the Data & Impact Officer, ensuring robust reporting systems, high-quality data, and meaningful evaluation of programmes.
· Ensure outputs are translated into insights that demonstrate effectiveness, equity, reach and learning - supporting fundraising, influencing and strategic decision-making.
· Support development of improved feedback mechanisms from families and professionals to evidence the impact of support offers and clinical programmes.
Professional Support, Education & Sector Development
· Contribute to the development and dissemination of clinical resources, guidance, toolkits and training for professionals working with children with life-limiting and life-threatening conditions.
· Support national programmes of work, including definitions of children’s palliative care, categories of need, standards, workforce development and professional education.
· Facilitate knowledge exchange and best-practice sharing across the sector through networks, events, workshops and targeted professional engagement.
· Deliver presentations, training sessions and clinical briefings to a wide range of audiences.
Family and Service Engagement
· Work with colleagues across the Services & Impact team and external partners to ensure projects reflect the lived experiences and priorities of children and families.
· Support co-production activities and ensure family voice is meaningfully incorporated into project design and evaluation.
· Promote and signpost to the Family Support Hub and relevant offers, ensuring clear and consistent messaging about available support.
Governance, Quality & Reporting
· Provide additional clinical oversight and challenge across the organisation’s work relating to safeguarding, ethical engagement and complex family situations.
· Contribute to strengthening organisational clinical governance processes and risk management.
· Provide expert advice to colleagues on safeguarding, ethical engagement with families, and complex clinical issues arising from programme work. Contribute to internal reporting cycles, board updates, quarterly programme reviews and funder reports.
· Maintain accurate project documentation, data dashboards and risk logs.
· Provide expert advice to colleagues and stakeholders on clinical considerations and best practice in children’s palliative care.
General Responsibilities
· Provide effective line management, supervision and support to allocated staff.
· Attend team meetings, leadership meetings and organisational events as required.
· Commit to continuous professional development and reflective practice.
· Undertake other duties relevant to the role as required by the Head of Services & Impact.
Please apply using the Application form attached to this advert
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



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Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)
Job Purpose:
The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.
Key Responsibilities:
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Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.
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Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.
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Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.
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Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.
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Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.
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Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.
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Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.
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Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.
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Impact:
- Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.
- Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.
- Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.
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Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
Person Specification:
Experience:
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An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.
Skills and Abilities:
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A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.
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Exceptional leadership and people management skills, with a collaborative and empowering approach.
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Confident in using insights from performance data and information to drive continuous improvement
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A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally
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A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.
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Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)
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Ability to translate organisational strategy into actionable operational plans
Personal Attributes:
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Passionate about social justice, youth development, and environmental sustainability
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Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.
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Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
What We Offer:
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The chance to make a tangible difference in the lives of young people and the environment.
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A supportive and purpose-driven work environment.
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Opportunities for professional growth as part of a growing social enterprise.
Essential Requirements:
Experience:
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Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.
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Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.
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Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.
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Experience managing diverse teams in a hybrid work environment
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Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
Skills and Abilities:
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Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
Qualifications and Certifications:
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A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.
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Enhanced DBS check is required.
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen