It support team lead jobs in Bristol

Natural Capital Assessment Partnership

The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.

Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics.  This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.

NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.

Help us shape the future of community funding across the West of England

Quartet Community Foundation is looking for an experienced, collaborative and forward-thinking Head of Programmes to lead our grant-making and programmes work across Bristol, Bath & North-East Somerset, North Somerset and South Gloucestershire.

This is an exciting time to join Quartet. We recently launched our new three-year strategy 2026-9, containing ambitious plans to increase our impact through grant giving, strengthen our understanding of local communities and raise the profile of place-based giving. The strategy outlines how we aim to diversify and strengthen our donor base, driving increasing philanthropic giving, so that we can distribute £6.5 million in grants annually by 2029. As Head of Programmes, you will play a key role in turning that ambition into action.

You will lead and develop our grant-making programmes, ensuring they are informed by community need, insight and evidence and reflect best practice in equitable and accessible funding. You will work closely with local communities, voluntary and community organisations, funders and partners to understand emerging needs and identify opportunities for collaboration and innovation.  You will be able to administer funds directed by local authorities and other partners to their specification, bringing a high quality service and repeat “business” to our revenue funding through high quality grant assessment and distribution.

You will also manage and support our experienced Programmes Team, three direct reports, ensuring an environment where they can develop, perform at their best and embody a culture of continual improvement (please see attached staff plan).

Who Are We Looking For? 

We are seeking an experienced Associate Trainer to deliver high-quality training and workshops across Northern Ireland on behalf of Ygam as and when required. Although remote working, they would need to be living in NI for travel and delivery purposes. This position is offered on a self-employed associate basis (contract for services). The post holder will facilitate engaging learning experiences, maintain high standards of safeguarding and quality assurance, and contribute to Ygam's mission by helping professionals understand and respond to gaming and gambling-related harms affecting children and young people.

The role is ideal for an experienced trainer, educator or youth practitioner with strong facilitation skills and knowledge of safeguarding, education or public health, who is passionate about improving outcomes for children and young people.  You will be confident working independently and remotely, while also collaborating effectively as part of a team.

You will be skilled at adapting training delivery to meet the needs of different audiences and contexts, ensuring sessions are inclusive, engaging and responsive to participant needs.

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role and Responsibilities

You will be responsible for delivering training across Ygam’s portfolio of programmes, including education, youth work, health, social care, community and sporting sectors.

You will lead workshops and training both online and face to face. The role will support professionals, parents, carers and young people to understand and help prevent gaming and gambling harms. It will focus on using education to increase awareness of the social, environmental and commercial influences, including the practices of the industries, that can shape behaviours and increase the risk of harm among young people.

A crucial element of your role will be updating all relevant records and CRM systems.

You will be required to market additional learning, resources, and training opportunities to delegates and to promote the work of Ygam at conferences and events.

Role Requirements

Duties will include but not be limited to:

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face)

· Provide high-quality training to a range of professionals and young people in line with Ygam’s quality standards and facilitator guidance

· Be responsive to delegates needs, providing excellent customer service and answering questions and queries in a supportive manner

· Provide regular feedback on training materials, recommending adjustments if needed for Northern Ireland

· Escalate safeguarding, wellbeing or reputational concerns promptly in accordance with Ygam policies and procedures

· Act as an ambassador for Ygam, ensuring all interactions with delegates and stakeholders reflect organisational values and professional standards

· Highlight further training and / or partnership opportunities for Engagement Managers through workshops and delegate contact.

Planning 

· Work with Engagement Managers to schedule delivery

· Ensure all resources and materials are up to date and be prepared for delivery

· Develop materials for information sessions and present to external stakeholders

· Ensure joining instructions are sent to all delegates

· Develop stakeholder relationships, providing ongoing support for those trained.

· Attend key events as arranged with Programme Lead to represent Ygam

· Maintain awareness of local priorities, policy developments and stakeholder networks within Northern Ireland to support effective delivery and relationship building

· Support Engagement Managers with networking and presentations for external stakeholders

· Work closely with Ygam colleagues to promote and collaborate across the programme portfolio

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Encourage completion of post training surveys

· Remain up to date with the latest evidence-based research on gaming and gambling harms

Learning and Development:

· Work closely with The Programme Lead: Engagement, to develop objectives and review performance.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager

· Engage in peer observation and feedback to encourage reflection on your practice and learning from colleagues.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops 

· Record attendance and email delegates post workshop to gather feedback 

· Ensure all records are maintained in accordance with GDPR/data protection legislation

· Work in collaboration with your line manager to adapt and improve programme processes, administrative and training content.

· Manage workload, communications and administrative tasks in a timely manner to support effective delivery as an Associate Trainer

Person Specification 

Essential:

· Experience delivering training online and face to face training to both adults, children and young people

· Proficiency with online delivery and experience using MS Teams and Zoom to facilitate online learning

· Ability to work independently, manage competing priorities and maintain high standards of organisation

· Understanding of safeguarding principles and their application within education, youth, health or community settings

· Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way.

· Public speaking experience

· Prior experience of working in education, public health or youth services, with a detailed understanding of children and young people’s services

· Excellent verbal and written communication skills

· Strong IT skills (MS Word, Excel & PowerPoint especially)

· Experience of driving projects to achieve agreed outcomes

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Ability to work as a self-employed associate and manage own schedule

· Employment rights to live and work in the UK

· Experience of working collectively as a team to meet targets.

· Willingness to travel where necessary for the role.

· Ability to capture outcomes and impact data, (quantitative and qualitative) to help inform practise.

Desirable:

· Knowledge of the Northern Ireland education and health system

· Strong interest / understanding of public health and prevention-based approach to harm reduction

· Knowledge of safeguarding arrangements and children's services within Northern Ireland

· Experience delivering training informed by a public health or prevention-based approach

· Strong networking and relationships building skills

· Experience utilising CRM systems, particularly Salesforce

The successful applicant will be subject to reference checks, an Enhanced Access NI check, and must have Employment rights to live and work in the UK.

We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.

THE OPPORTUNITY 

• Salary: starting from £40,000, subject to experience

• Hours: full time, 37.5 hours per week

• Location: home-based within England, with regular team co-working and travel

• Contracts: one permanent post and two 18-month fixed-term posts

• Flexibility: occasional evening or weekend delivery, usually around once per month

• Travel: across England, including occasional overnight stays; reasonable expenses are covered

ABOUT NOW FOSTER

Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.

We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.

ABOUT WEEKENDERS 

Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.

The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.

THE ROLE – Lead delivery, develop people and stay close to practice

As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.

This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.

The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.

Delivery Leadership: Lead programme delivery

• Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.

• Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.

• Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.

• Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.

• Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.

People Management: Manage and develop Journey Guides

• Provide reflective one-to-one and group supervision, clear objectives and timely feedback.

• Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.

• Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.

• Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.

• Build a connected team culture in which people share learning, ask for help and take ownership.

Practice Oversight: Manage ISWs and assure practice quality

• Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.

• Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.

• Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.

• Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.

Training: Plan, staff and lead prep group training

• Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.

• Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.

• Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.

• Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.

• Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.

Relationships: Stay close to applicants and partners

• Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.

• Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.

• Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.

• Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.

Programme Addurance: Safeguarding, quality and improvement

• Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.

• Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.

• Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.

WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach

Essential

You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.

You will thrive in this role if you have

• People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.

• Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.

• Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.

• Training confidence – experience planning and delivering engaging adult learning, workshops or group training.

• Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.

• A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.

• Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.

• Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.

The way you work matters

• Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.

• Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.

• Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.

• Collaborative – you share learning generously while maintaining clear accountability.

• Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.

Bonus points for

• Lived experience of the care system.

• Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.

• Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.

• Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.

• A practice educator, adult-teaching or training qualification, or substantial equivalent experience.

• Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.

• Project, budget, contract, risk or resource-management experience.

• Experience of co-production, service design or continuous improvement.

WHAT IS IN IT FOR YOU

Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.

You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.

• Salary from £40,000.

• 28 days of annual leave plus bank holidays.

• Home-based working with regular co-working and team days.

• Travel and reasonable work expenses covered in line with Now Foster policy.

• The tools and technology you need to work effectively.

• Workplace pension scheme

• The opportunity to help build a bold, lasting and more relational approach to fostering.
   

We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.

RECRUITMENT PROCESS – Key dates and how to apply

• Applications close – Sunday 20 September 2026 at 23:30
• First-round interviews – Online planned for Monday 28 and Tuesday 29 September 2026
• Role play – For candidates progressing to the second round, before the second interview. 30 mins, completed online with one of our Weekenders.
• Second-round interviews– In person planned for Tuesday 6 and Wednesday 7 October 2026 (reasonable travel expenses covered)

Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.

HOW TO APPLY

Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.

You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.

We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.

As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.

OUR COMMITMENT TO EQUALITY 

Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.

If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.

Just Finance Foundation (JFF) is looking for an experienced Governance and Operations Manager to join us at an important point in our development.

We are a national charity working to change how children grow up with money. Every day, children are learning about money - through what they see, hear, and experience - but not all of it builds confidence or choice. By supporting parents, carers, and educators to teach money in ways that are simple, practical, and engaging, we make financial learning part of everyday life. This means children can grow up confident in making choices and equipped with skills that support their wellbeing now and into the future.

JFF currently operates within the Church Urban Fund (CUF) group, which has supported our development and provides a number of shared services. We are now preparing to become an independent charity and this new role will play a central part in making that transition work.

Working closely with our Director and trustees, you will help coordinate the move to independence while building the governance, systems and ways of working we need as a small, well-run charity.

This is a broad, hands-on role for someone who enjoys making organisations work better. You might be keeping a complex transition plan moving, supporting effective Board governance, improving an operational process, working through an issue with a supplier or adviser, or helping the Director make sense of a complex organisational question.

You won’t need to be an expert in everything. What matters is that you have strong operational judgement, can bring clarity to complexity, know when to involve specialist expertise, and are comfortable taking responsibility for getting things done.

We are particularly interested in people with significant experience in governance, operations or organisational management who can work confidently with senior leaders, trustees, advisers and external partners. Experience in a charity or purpose-led organisation, or of organisational change or separation, would be an advantage.

For full details of the role, responsibilities and person specification, please read the accompanying Job Description.

The role is home-based for three days per week, with occasional travel and approximately six evening Board meetings each year.

How to apply

Please submit a CV and supporting statement explaining how your experience meets the role requirements to email address provided by 11.59 on 13th September 2026. If your experience covers most, rather than every, point in the person specification, we still encourage you to apply.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

Community Fundraiser – East Midlands

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser – East Midlands, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Midlands region (Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire or Rutland)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack attached below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 06th September 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Environmental Justice Foundation

Global Head of Finance

£56,000 to £62,000 per year, dependent upon experience

Full-time Permanent

Bath based with a minimum of 3 days per week in the office

About EJF

The Environmental Justice Foundation (EJF) is a global non-profit organisation working to protect the natural world and our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change. 

Through field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.

Our campaigns span four interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and investigative journalists. From illegal fishing and plastic pollution to deforestation, land grabs, and climate breakdown, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.

EJF has a diverse team of campaigners, filmmakers and community mobilisers working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. 

About the role:

This is a rare opportunity for an experienced and conscientious qualified accountant to join a dynamic, high-impact team working to protect the global environment and defend human rights. Reporting to the Chief Operating Officer, you'll lead the international finance team and provide financial insight and analysis to the CEO and Senior Management Team to support a fast-growing, ambitious charity.

This role is right for you if you're an energetic, meticulously organised finance professional with a strong commitment to protecting the environment and the people who depend on it. You'll work globally to ensure EJF's financial administration runs efficiently in every country where we operate, securing value for money so that resources are focused on delivering impact. 

Key responsibilities:

• Maintaining and improving EJF's global financial policies, systems, controls and processes, ensuring they are applied consistently in every country where EJF operates. 
• Managing six finance staff working in the UK and overseas.
• Ensuring the production of accurate, accessible and insightful monthly and annual global financial reporting for internal and external audiences.
• Providing strategic financial forecasts, insights and advice to the CEO, Senior Management Team and Trustees to inform planning and decision-making.
• Preparing budgets for funding proposals and ensuring accurate and timely financial projections of spend against grants and reporting to funders.
• Leading the annual organisational budget process, including multi-year financial plans.
• Mentoring team leads on financial budgeting, tracking and expenditure oversight.
• Monitoring and ensuring value for money in expenditure, identifying and removing inefficiencies and waste. 
• Developing and executing EJF's treasury strategy, including managing currency risk and reserves.
• Overseeing payroll and pensions, working with external providers where relevant. 
• Completing regulatory returns as required by the Charity Commission and statutory bodies in the countries of operation.
• Leading the annual external audit and overseeing the preparation of statutory accounts.
• Managing financial risk, including safeguarding EJF against fraud, and maintaining relationships with auditors, banks and other professional advisers.

Essential skills and experience 

• Demonstrable commitment to EJF’s vision, mission and values and a determination to change the world for the better.
• Qualified accountant with a superb eye for detail. 
• Minimum of six years' work experience, preferably in the international charity sector, including responsibility for managing a finance team.
• Demonstrable experience designing and implementing financial controls and securing good value for money through procurement and commissioning.
• Strong IT skills, and experience managing IT systems and/or databases.
• Excellent communication skills, in writing and in person.
• Proactive and solution-oriented, highly organised and self-motivated.
• Enthusiastic, outgoing and friendly, able to work in a growing, diverse, international team with minimal supervision.
• Experience of working with the UK Charity SORP and the production of the annual report and accounts.
• Experience with multi-currency income & expenditure and management of the processes around sub-grants to overseas partners.
• Ability to travel to EJF's countries of operation to assess the development and implementation of financial systems and to manage finance staff.

What we offer

• 22 days’ annual leave (exclusive of bank holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
• Private healthcare package.
• Generous pension scheme, with employer contributions increasing over time.
• Flexible working hours and hybrid working (typically 3 days in the office / 2 from home).
• Cycle-to-work scheme.
• A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression.
• The chance to contribute to an organisation delivering real-world impact for people and planet.

We are an equal opportunities employer and welcome applications from all backgrounds.

Closing date 20th September 

Interview date 1st / 2nd October

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning & expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of managing and updating Salesforce or similar databases (D) 

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) 

Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South West region, week commencing 28th September 2026.

Role Purpose

To manage and grow sustainable, mutually beneficial relationships. Developing high-value strategic partnerships with businesses, Trusts and Foundations to deliver long-term income and additional support, in line with our overarching programme objectives and ambitious income targets.  Responsible for delivering income, strong stewardship, engaging impact reports and donor activities, liaising with internal and external stakeholders to build impactful relationships with high value supporters and employees.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key Responsibilities

Manage and develop relationships with existing high-value corporate partners, trusts, foundations and key stakeholders to ensure successful long-term relationships.

· This includes managing requests, organising engagement opportunities, developing and reviewing partnership communications, liaising with senior contacts, reviewing contracts for further approval, creating impact reports and messaging, to deliver a positive and professional supporter experience.

Identify and create growth opportunities

· Identifies and creates growth opportunities to maximise income and engagement. This includes researching existing funders, developing engaging proposals and producing bespoke project information, driving strategic direction in our partnerships and contributing to our overall charitable strategy and programme objectives.

Collaborate with colleagues across Trussell.

· Collaborates with colleagues across Trussell to ensure that partnerships deliver tangible impact and that partners have the resources to enable them to communicate benefits to all stakeholders.

Accurately manage income pipeline (assess and mitigate risk)

· Accurately manages income pipelines to ensure appropriate escalation of changes to forecast, by assessing risk, ongoing pipeline management in Salesforce and attending monthly review meetings, in order to provide certainty and forward visibility to internal stakeholders and I&E Boards.

Actively contribute to a culture of innovation, learning and best practice.

· Actively contribute to team culture to make the best use of time and skills in the team. This includes engagement in team meetings, clinics & training, as well as reviewing partner activity for compliance with applicable law and code of fundraising practice, leading on team projects to support our goals and sharing learnings and expertise, to contribute to a culture of high performance and support.

Person Specification

Core Knowledge

· Practical knowledge of applicable laws, charity legislation and Code of Fundraising Practice

· Comprehensive knowledge of what a successful corporate charity partnership or Trust relationship entails

· Commercial awareness and knowledge of corporate sectors, Trusts and Foundations, and ways of working

· Use of Salesforce or similar CRM and pipeline management tool

· Strong IT literacy (MS Office, video conferencing software)

Essential Skills

· Excellent relationship management skills, internally and externally

· Ability to create and deliver compelling proposals

·  Excellent written and verbal communication to motivate corporate partners, trusts and foundations

· Analysis and communication of complex information

· Project Managementand task prioritisation

· Pipeline and data analysis

Key Experience

· Relevant experience of managing high-value Corporate and Trust fundraising relationships or applicable commercial background

· Leading or contributing to collaborative working across a number of teams

Who we are

IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.

What you’ll do

Reports to: Chief Executive

Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders) 

We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.

Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.

You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.

Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.

This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.

Who are we looking for?

You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.

You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.

Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.

IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.

What we can offer you

• 5% employer pension contributions
• Healthcare cash plan
• Flexible working arrangements
• 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).

To apply

Visit our website to download a recruitment pack and application form.

Deadline for applications: 9am on 7 September 2026.

First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.

NO AGENCIES PLEASE.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.

COMMUNITY PROJECTS WORKER

OASIS NORTH BRISTOL

HOURS: 8 HOURS PER WEEK (0.2FTE)

CONTRACT: 12 MONTH FIXED TERM CONTRACT (Extension dependent on funding)

SALARY:  £5,673.80 per annum (FTE £28,369 pa for 1FTE)

Want to develop, coordinate and manage a food insecurity and community cohesion project offering a diverse range of activities and support for the local community?

Want to enable families and local residents to thrive?

Want to lead a dynamic, passionate and impactful team of volunteers?

Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential.  We have an exciting opportunity for a Community Projects Worker to join Oasis North Bristol. Our Community Projects Worker will work with families and residents across the community to develop positive activities and services which promote a sense of belonging and help break the cycle of disadvantage.

We’re looking for an individual who has a passion for supporting families and adults, and developing community led activities. The role will involve supporting families and adults in the community, but also families in our local Oasis academies, inspiring and enabling local people to be an active voice and developer in their local area.

Key responsibilities include:

· To work with the Youth & Community Lead and other team members/partners as required to create and implement a strategy and vision for our food insecurity work.

· Ensuring effective financial management and income generation to sustain and expand services

· Managing and growing a team of volunteers, ensuring alignment with Oasis’ ethos and values.

· Building strong partnerships with local stakeholders to support the delivery of impactful community projects.

· Work directly with families and the wider community in a non-judgemental way empowering them and their families to get the most out of the opportunities available.

· Create opportunities for families and the community to get involved in shaping and delivering the work of the community projects.

· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.

· Ensure compliance with health and safety, safeguarding, and other statutory requirements.

The successful post holder must have:

· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.

· Good standard of basic education, including English and Maths Level 2

· Proven experience of community work as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

· Policies which promote well-being and are family friendly.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Wednesday 23rd September 2026.

Interviews will take place Thursday 1st October 2026.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Chief Operating Officer (COO)

Contract: Permanent / Full Time

Salary: C. £130k per annum, depending on experience

Location: Remote / UK Based (regular travel to London office and other locations as required)

Closing Date: 10th September

Interview Dates: 5th & 7th October

Introduction

Doing Good Recruitment is proud to be exclusively partnering with a highly respected health organisation to appoint an exceptional Chief Operating Officer (COO). This critical leadership role will drive organisational transformation, operational excellence and long-term sustainable impact.

The Role

Reporting to the Chief Executive Officer (CEO), the COO will serve as a key strategic adviser and member of the executive leadership team, helping to shape organisational priorities and ensure effective delivery across a complex international organisation. Working closely with the CEO, Board and senior stakeholders, the COO will play a central role in driving organisational performance, strengthening governance and ensuring resources are deployed effectively to support long-term objectives.

The role will provide strategic leadership across core corporate functions, including people, finance, governance, risk, technology and business operations. The next postholder will ensure the organisation's operational infrastructure, systems and processes effectively support performance, fundraising and programme delivery, while positioning the organisation for long-term success.

About You

The successful candidate will bring substantial executive leadership experience, ideally gained within a complex, purpose-led or internationally operating organisation. As a fully qualified accountant (ACA, ACCA, CIMA or equivalent), you will possess excellent financial and commercial acumen, with experience leading organisational planning, overseeing significant budgets and providing strategic financial insight at the highest level. Experience of presenting to and working closely with Boards, Finance Committees and other senior governance groups will be essential.

The right candidate will be able to demonstrate a track record of leading business improvement, organisational change and operational modernisation, alongside the ability to build credibility and influence across diverse stakeholder groups. This unique opportunity requires a collaborative and pragmatic leader who combines sound judgement with effective delivery, enabling organisations to adapt, grow and achieve sustainable impact. Experience of digital innovation, data-driven decision-making and the effective application of emerging technologies, including AI, would be advantageous.

Disability Confident

Our client is Disability Confident. Candidates who meet the essential criteria for the role and identify as having a disability (found on the application page) will be guaranteed an interview as part of their commitment to creating an inclusive and accessible recruitment process.

Inclusion Statement

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from people of all backgrounds, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, caring responsibilities, socio-economic background, or any other protected characteristic. We recognise that exceptional candidates do not always meet every requirement listed in a job description. If your experience aligns with most of the criteria and you are excited by the opportunity, we encourage you to apply.

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026