Knowledge officer jobs in Birmingham

The AI Engineer is a hands-on role where you’ll work across the full development lifecycle, from shaping ideas and building prototypes through to deploying production-ready solutions. You’ll play a key role in applying AI and modern software engineering practices to real-world service challenges. 

As AI Engineer, you’ll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused solutions. 

This role is predominantly home-based with occasional attendance at our Birmingham Office (minimum of four days per year).  However, during probation more frequent office attendance will be required to ensure you receive full support.  

What You’ll Be Doing 

• Designing and building applications and tools using modern engineering practices 

• Developing integrations, APIs and automation to support key services 

• Translating business and user needs into working technical solutions 

• Exploring where AI and automation can add value to real workflows 

• Building and testing prototypes, then iterating based on feedback 

• Supporting deployment and early-stage live running of new solutions 

• Collaborating with non-technical stakeholders to shape and refine ideas 

What We’re Looking For 

Core Experience 

• Strong background in software or application development 

• Experience working with Python and/or Microsoft technologies 

• Experience building and integrating APIs and services 

• Ability to deliver solutions end-to-end (design through to deployment) 

• Confident communicating technical concepts to non-technical audiences 

AI & Innovation 

• Good understanding of AI / Generative AI concepts and use cases 

• Interest in applying emerging technologies to solve real problems 

Nice to Have (but not essential) 

• Experience building AI-enabled features or tools 

• Knowledge of technologies such as RAG, vector databases or LLMs 

• Background in regulated, public sector or customer-focused environments 

• Experience working with CRM, contact centre or case management systems 

• Awareness of accessibility, data protection or service design principles 

What We Offer:   

We believe in taking care of our people, and we offer a great range of benefits, including:   

• 29 days annual leave plus bank holidays   

• A contributory pension scheme   

• Flexible hybrid working arrangement   

• Generous Life Insurance   

• Wellbeing days to support your mental health   

• A healthcare cashback scheme   

• Access to an Employee Assistance Programme  

• Working outside the UK (up to 30 days in a 12-month period)  

• Free on-site gym    

• Enhanced maternity pay    

Recruitment Process  

*We will review all applications after the closing date and contact shortlisted applicants thereafter** 

• Stage 1: informal chat  

• Stage 2: interview 

Accessibility and Adjustments  

We want every candidate to feel confident and supported. If you need any adjustments or have specific preferences during the recruitment process, just let us know and we’ll do our best to accommodate you.  

Important Information  

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.  

 Our Commitment to Inclusion  

 We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. We warmly welcome applications from all backgrounds.  

The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.

A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.

The Role:

• Coordinate stakeholders across the Northern Dales to deliver joined-up, evidence-led wildlife management, with a focus on Grey Squirrel control to support Red Squirrel populations.
• Lead ecological surveys and monitoring to inform habitat management, including grazing impacts, vegetation change, bird activity, ground-nesting productivity and invasive species.
• Produce reports and contribute to conservation research in collaboration with colleagues, agencies and external partners.
• Manage and support wildlife contractors, volunteers and controllers, delivering evidence-based squirrel and deer management across the estate and wider landscape.
• Support delivery of the Snaizeholme Estate project, providing specialist input into woodland, peatland, wetland and farmed habitat management.
• Deliver public engagement through presentations, events, site visits and volunteer coordination, ensuring safe and effective conservation activities.
• Ensure wildlife management complies with best practice, environmental legislation and regional/national partnership frameworks.
• Maintain accurate survey and management records using IT/GIS systems, support health and safety compliance, and provide training and guidance where needed.
• This is a homebased role, requiring regular travel to locations within the Snaizeholme landscape and wider area, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.

The Candidate:

• Experience assessing, monitoring, and managing wildlife and habitats to deliver conservation objectives, particularly in upland environments.
• Skilled in wildlife and habitat surveying, species identification, and practical conservation management.
• Strong stakeholder engagement and relationship-building experience with farmers, land managers, ENGOs, local authorities, volunteers, and community groups.
• Confident in public engagement, including presentations, guided walks, and volunteer coordination.
• Knowledge of conservation-led wildlife management, habitat survey methodologies, and upland land-use practices.
• Competent in Health & Safety management, including lone working, risk assessments, and working in challenging terrain/weather conditions.
• Proficient in IT, data management, record keeping, and GIS software.
• Qualified with a relevant environmental/ecology/land management degree (or equivalent experience), full UK driving licence, and willingness to complete specialist training/certifications including Grey Squirrel Management and DSC Level 1 if not already held.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

Interviews will be held via Microsoft Teams on 9th & 10th July.

Job title: Supporter Development Officer

Responsible to: Trusts & Foundations Fundraising Manager

Line management: None

Salary: c. £29,0000 per annum, dependent on experience

Hours of work: Full-time, 37 hours per week.

Contract type: Permanent

Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)

At the Bone Cancer Research Trust, our fundraising success is built on strong relationships with our supporters. In this newly created role, the successful candidate will have an exciting opportunity to drive our approach to Individual Giving, Legacies and Major Donors. This role requires highly collaborative working across teams to bring greater consistency, coordination and progress to this work. 

This role will be focused on delivering outcomes by supporting the Relationship Team in their stewardship of new and existing supporters. The Supporter Development Officer sits within the Trusts & Foundations team and will play an important part in connecting activity across teams, helping to ensure consistency, identify opportunities and drive progress. 

It’s an exciting time to join the Bone Cancer Research Trust, as we build upon our successes over the last 20 years. This is an excellent opportunity for the right candidate to shape this new and varied role and play an important part in our highly successful fundraising team.

Interviews for shortlisted candidates will take place during w/c 13th July 2026.

Who we are: Transform Justice is a national charity working for a fair, open and compassionate justice system. We believe that evidence about what works to reduce crime and prevent reoffending should be at the heart of policy decisions and embedded into practice. 

We work to promote change by generating research and evidence to show how the system works and how it could be improved, and by influencing practitioners and politicians to make changes to the justice system. Current projects include our #FairChecks campaign for criminal records reform, our mass court observations programme CourtWatch London, and our work to reduce the use of pre-trial imprisonment for chidlren.

About the role: Transform Justice is seeking a research and policy officer to play a vital role supporting its work for a better justice system. Working closely with the charity’s director and deputy director (and alongside our communications officer), you will conduct high quality research, draft policy briefings, and organise and participate in meetings and events. This role will support a range of projects including the next round of our innovative courtwatching project, and our work to reduce the pre-trial imprisonment of children. 

We are looking for someone inquisitive, flexible, and organised. The role is home-based using your own equipment, so you will need to be able to work on your own with minimal day-to-day supervision. There is the option to work at an office in Old Street, London up to two days a week with other Transform Justice team members. The team also meets regularly online and for in-person meetings in London.

Main responsibilities and duties:

• Undertaking qualitative and quantitative research including phone interviews, survey design, submitting FOI requests and analysing published data

• Reviewing relevant academic evidence and policy documents and identifying what’s important for our advocacy work 

• Writing, editing and proofreading reports, briefings and submissions

• Liaising with policy makers and stakeholders including organising and attending meetings and drafting correspondence

• Organising online and in person events to support Transform Justice’s advocacy work 

• Supporting the CourtWatch London project including engaging with volunteers, organising and supporting the delivery of training, reviewing data collection 

• Support the drafting of funding applications

• Other reasonable duties as required including administrative tasks such as generating invoices 

Skills and experience:

• Essential: At least two years of work experience in a research or policy-related role

• Essential: Demonstrable qualitative and quantitative research skills, for example using interviews, surveys, or published statistics to produce insights and recommendations 

• Ability to communicate clearly and concisely, verbally and in writing 

• Ability to take ownership of tasks when working remotely with little supervision, seeking advice and support when needed

• Ability to prioritise your workload when working on a range of different projects and tasks 

• Excellent computer skills, with knowledge and practice of Word, Excel and PowerPoint 

• Interest in criminal justice policy issues, and a commitment to help achieve Transform Justice’s vision

Location: Remote working with regular in-person meetings in London and the option to hot-desk in an office in Old Street, London up to two days per week. 

Contract: One year term with the potential to be renewable

Salary: £29,000 - £32,000 pa full time (pro rata if part time). 

Hours: Full time (also open to part-time 3 or 4 days a week)

Reporting to: Deputy director

Holiday/pension: 25 days FTE (pro rata if part time)

Probationary period: three months

How to apply: Please submit a CV and answer the screening questions through the CharityJob website by 9am Friday 26 June. Interviews will take place between Wednesday 15 July and Friday 17 July and will be conducted in person in London.

Candidates for interview will be notified by email. We are sorry that due to limited staff capacity we are not able to reply to all applicants.

Transform Justice is committed to fair recruitment and the inclusion of applicants with criminal records. This position is covered by the Rehabilitation of Offenders Act 1974. For this role, the disclosure of a criminal record is not required. 

To reduce bias in the hiring process, Transform Justice uses CharityJob’s anonymous recruitment process. This automatically replaces personal information (i.e. name and email address) with pseudonyms on CVs until we invite a candidate to interview.

Who are we?

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.

We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.

Together we can end domestic abuse. Forever. For everyone.

About The Drive Partnership 

The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors. 

Purpose

Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model. 

To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.

This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.

The role is sensitive by nature and involves dealing with highly confidential and complex information.

Position context

This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.

Responsibilities

• Data Protection
• Relationship Management
• Administration

Person Specification

Experience

Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.

Skills

• Ability to interpret legislation and communicate requirements clearly to non‑specialists.
• Strong analytical and problem‑solving skills with a meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
• Capacity to manage competing priorities and work independently in a part‑time capacity.
• High levels of integrity, discretion, and professional judgement when handling sensitive and data.
• Knowledge of secure data‑handling technologies and cyber‑security principles

Competencies

• Delivering quality
• Teamwork
• Communication & Relationship management
• Influence
• Innovation and creativity
• Teamwork and collaboration
• Communication and relationship management
• Self-management
• Goal orientation

Equality and Inclusion

SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.

Lived Experience

We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.

If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.

Policy and Public Affairs Officer (Devolved Nations)

£34,839 pa plus excellent benefits

Home-based

35 hours per week, full-time

Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. 

Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College’s policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. 

This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. 

Key responsibilities include: 

• Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape 

• Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues

• Providing expertise and advice on the political, governmental and health service landscape within the devolved nations 

• Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations

• Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives

• Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College

• Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders 

• Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland

• Assisting with administrative and financial processes, including invoice processing and supplier registration 

• Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity 

Essential skills and experience include:

• Demonstrable experience in policy, public affairs, communications or a related field 

• Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland

• Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content

• Experience creating engaging content for digital channels, including websites, social media and email communications

• Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines

• Strong stakeholder management and relationship-building skills 

• The ability to work independently while collaborating effectively within a team environment

Desirable: 

• Experience working within healthcare, government, a membership organisation or the third sector 

• Knowledge of public health, health inequalities or wider health service issues

• Experience working on issues relating to children and young people

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Policy and Public Affairs Officer (Devolved Nations)

£34,839 pa plus excellent benefits

Home-based

35 hours per week, full-time

Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. 

Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College’s policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. 

This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. 

Key responsibilities include: 

• Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape 

• Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues

• Providing expertise and advice on the political, governmental and health service landscape within the devolved nations 

• Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations

• Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives

• Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College

• Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders 

• Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland

• Assisting with administrative and financial processes, including invoice processing and supplier registration 

• Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity 

Essential skills and experience include:

• Demonstrable experience in policy, public affairs, communications or a related field 

• Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland

• Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content

• Experience creating engaging content for digital channels, including websites, social media and email communications

• Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines

• Strong stakeholder management and relationship-building skills 

• The ability to work independently while collaborating effectively within a team environment

Desirable: 

• Experience working within healthcare, government, a membership organisation or the third sector 

• Knowledge of public health, health inequalities or wider health service issues

• Experience working on issues relating to children and young people

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Closing date: 6 July 2026

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.

The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Programmes Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time
• Travel: International travel may be required depending on programme and organisational needs.

4. Scope of Work and Key Responsibilities

Programme Coordination and Partner Management

• Maintain regular communication with implementing partners across multiple countries
• Coordinate programme activities to ensure timely and effective delivery
• Support negotiation and alignment with field teams and partners on implementation priorities
• Build and maintain strong working relationships with partners and stakeholders

Proposal Development, Business Development and Donor Engagement

• Lead the development of project proposals, concept notes, and budgets
• Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
• Develop marketing and programme-related materials to support fundraising and visibility
• Build and maintain relationships with donors and external stakeholders

Programme Monitoring, Reporting and Compliance

• Review narrative and financial reports from partners for quality and accuracy
• Track programme deliverables, milestones, and deadlines across projects
• Maintain programme trackers, dashboards, and internal monitoring tools
• Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
• Ensure documentation and data are organised, accurate, and up to date

Financial Coordination

• Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
• Review partner budgets and support financial planning processes
• Ensure alignment between programme delivery and financial requirements

Design, Communications and Knowledge Products

• Develop visual and written materials including presentations, one-pagers, capability statements, and reports
• Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
• Contribute to internal and external communications materials to enhance programme visibility
• Support media-related activities, including content development and basic media training where required

Capacity Building and Team Support

• Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
• Develop and refine internal documents such as SOPs and guidance materials
• Support onboarding, training, and supervision of interns
• Provide support to colleagues across programme activities as required

Systems, Learning and Operational Support

• Maintain and update programme databases and information systems
• Support feedback collection processes, including surveys and learning inputs
• Contribute to problem-solving and continuous improvement across programmes
• Participate in calls across multiple time zones and undertake occasional travel as required

Procurement and supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.

Operational risk management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Degree or equivalent experience in international development, humanitarian studies, or a related field
• Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
• Proven experience in proposal development, including budget preparation
• Strong experience working with implementing partners and managing multi-country programmes
• Experience reviewing narrative and financial reports and ensuring donor compliance
• Familiarity with working alongside finance and monitoring and evaluation (M&E) teams

6. Core Competencies

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
• Strong analytical and problem-solving abilities
• Experience developing presentations, reports, and programme materials
• Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
• Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Senior CPD and Learning Officer (Adults)
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £32,684 per annum
Location: Belfast BT15 + Northern Ireland / Newton Abbot TQ12 + Devon/Sheffield S1 or Remote UK homebased.

The Vacancy

Research in Practice has supported evidence-informed practice in adult social care for 21 years. We now have an exciting opportunity for a Senior Continuing Professional Development and Learning Officer to join our adult’s team.

This senior role is ideal for an experienced facilitator who has substantial experience in adult social care or related sectors. While the position requires engagement with, and understanding of, research it is not a primary research role.

The successful candidate will have experience designing and delivering programmes, whole day workshops, webinars, and other events for a range of audiences, including senior leaders. The role requires a strong understanding of research, policy, ethical and legal frameworks relevant to practice and the ability to translate complex evidence into accessible learning. Strong leadership, communication, and collaboration skills are essential.

We are keen to hear from potential candidates who have detailed expert knowledge of adult social care and related adult services; knowledge of learning theory and its application to the development of learning activities; experience of developing and facilitating all-day workshops and other learning programmes and events with social care professionals; experience of leading quality assurance of learning activities and ensuring the quality of the work of others; a commitment to developing the work of others and sharing learning; a personal commitment to diversity, equity and inclusion and anti-discriminatory practice, and in involving people with lived experience in effective, ethical and evidence-based ways; and experience of writing successful bids and tenders.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

Research in Practice

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. This role is focused on our work with Adults. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Tuesday 30th June 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Are you a qualified finance professional looking for a high-impact contract role within an international charity? This is a unique opportunity to join during a pivotal period of growth and transformation, helping integrate UK and US finance operations while ensuring robust financial control, compliance, reporting and governance.

Working closely with the VP of Finance, you will provide strategic financial leadership while remaining hands-on with financial operations, systems migration, board reporting and statutory compliance. This role would suit someone who thrives in a changing environment and enjoys improving processes, systems and reporting.

Key Responsibilities

• Lead the integration of UK finance operations into a global finance function
• Support the migration from QuickBooks to NetSuite and Barclays to HSBC
• Support budgeting, forecasting and financial planning activities
• Prepare board reports and provide financial insights to senior stakeholders
• Lead UK audit activity and support statutory filings with Companies House and the Charity Commission
• Review and improve financial policies, processes and reporting frameworks

Essential Skills & Experience

• ACA, ACCA or CIMA qualified
• 5+ years' finance experience
• Experience managing change, finance transformation or systems projects
• Board reporting and stakeholder management experience
• Experience managing or mentoring finance staff

Desirable Skills & Experience

• Charity or international NGO experience
• NetSuite implementation or migration experience
• Gift Aid knowledge

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

Join us at a pivotal moment of change and opportunity

This is an exciting time to join the League Against Cruel Sports.

Under new leadership and with a refreshed strategic plan, we are embarking on an ambitious new chapter - strengthening our impact, growing our reach and building an organisation fit for the future.

Recently recognised as a Sunday Times Best Place to Work, we are proud of our people-first culture, our commitment to wellbeing and development, and the passion and purpose that unite our teams.

If you are an experienced finance leader looking for a role where your expertise can directly contribute to creating a kinder society for animals, we would love to hear from you.

• Hours: 35 hours per week (flexible and part-time options considered)
• Salary: up to £70,200 per annum (pro-rata for part-time)
• Location: Hybrid working – Majority home based, occasional visits to Godalming office

About us

The League Against Cruel Sports is Britain's leading charity working towards a society where persecuting animals for ‘sport’ is consigned to history.

For over a century, we have campaigned for stronger animal protection laws, conducted investigations to expose cruelty and illegality, and managed wildlife reserves that provide safe havens for animals.

United by compassion and driven by evidence, we believe lasting change is possible.

Together, we will end cruelty to animals in the name of ‘sport’.

The opportunity

As Director of Finance, you will be a key member of the Senior Leadership Team, providing strategic financial leadership across the charity and its trading subsidiary.

You will ensure robust financial management, governance and compliance while helping shape organisational strategy and supporting sustainable growth. This role offers the opportunity to influence decisions at the highest level and play a critical role in delivering our long-term ambitions.

Leading an established finance team, you will oversee all aspects of finance operations, risk management and financial planning, ensuring our systems and processes are fit for the future.

What you'll be doing

Providing strategic financial leadership to the organisation and Board of Trustees.

• Leading budgeting, forecasting and financial planning processes.
• Producing high-quality management information and financial reporting.
• Overseeing statutory accounts preparation and external audit processes.
• Ensuring compliance with charity, company and tax regulations.
• Managing treasury activities and financial risk, including fraud prevention.
• Developing robust financial systems, controls and processes.
• Supporting organisational growth and delivery of our strategic plan.
• Leading, mentoring and developing the finance team
• Working collaboratively across the organisation and with external stakeholders.

About you

You will be a qualified accountant (ICAEW, ACCA, CIMA or equivalent) with significant senior financial leadership experience and a track record of delivering strategic and operational excellence.

You will bring:

• Strong experience in financial leadership within complex organisations.
• Expertise in management and statutory accounting.
• Experience of leading audits, treasury management and regulatory compliance.
• Outstanding leadership and people development skills.
• The ability to communicate complex financial information clearly and influence decision-making.
• Excellent judgement, commercial awareness and risk management capability.
• A collaborative and values-driven approach.
• Experience in the charity sector and knowledge of charity accounting and regulation would be highly desirable.

Why join us?

At the League Against Cruel Sports, you'll find more than a job - you'll find purpose. We offer:

• The opportunity to help create lasting change for animals.
• A supportive and inclusive culture with exceptional colleagues.
• Hybrid and flexible working arrangements.
• Generous annual leave and wellbeing support.
• Professional development and learning opportunities.
• The chance to shape the future of a respected national charity during a period of transformation and growth.
• A workplace recognised as a Sunday Times Best Place to Work.

If you are inspired by our mission and excited by the opportunity to lead finance at a pivotal moment in our journey, we would be delighted to hear from you.

If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our CEO or current Finance Director.

Deadline for applications: Sunday 12 July 2026.

Interviews for the role will be scheduled on 22-23 July online for stage one and 29 July in person in London for stage two.

Together, we will end animal cruelty in the name of sport.

Job role:

In this exciting and varied role, within our growing Mass Engagement department you will be part of the core team responsible for delivering the charities challenge events portfolio to maximise support and increase income.

You’ll manage a range of events from marathons and treks to bespoke fundraising challenges, ensuring participants feel valued, motivated, and connected to the cause.

You will be organised and a strong project manager, confident in solving problems, securing financial targets and take a creative and collaborative approach to deliver outstanding events.

Key responsibilities:

• Develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity, including budgeting, planning, supplier co-ordination, risk management and on the day delivery.
• Help to identify new event opportunities in collaboration with the Mass Participation Event Manager.
• Meet Income & KPI targets along with maintaining costs within agreed budgets.
• Build collaborative relationships with the wider Mass Engagement, Service Delivery & Marcomms Teams to ensure successful marketing, recruitment, and development of the stewardship journey for our supporters.
• Lead on marketing plans for challenge events to ensure maximum return in collaboration with the Marketing, Brand & Comms team.
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
• Post-event management including follow up, debrief, results analysis and thanking of participants.
• Event attendance and taking the lead to co-ordinate on the day with support from additional members of staff.
• Manage and record income & expenditure accurately contributing to management reports, data analysis and future planning of the events programme.
• Develop effective relationships with third party event providers to build our profile and identify suitable events to meet our income, event and donor development plans.
• Identify optimisations that will help to streamline and improve our processes for events and supporters.
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising in line with fundraising regulation.
• Develop and deliver opportunities for corporate engagement and sponsorship.

Skills & Experience:

Essential

• A strong understanding of event fundraising and delivery
• Experience managing multiple projects with multiple stakeholders, stretching KPIs and competing priorities
• Able to use data, insight and market trends to make recommendations
• Collaborative, able to work effectively across functions and support our collective success
• Proven experience of budgeting and project planning, setting up and leading project teams where necessary to meet deadlines.
• Ability to manage a busy workload and meet deadlines whilst maintaining high standards and attention to detail
• Understanding of effective stewardship tactics to maximise income and deepen engagement with participants
• Experience of working across functions with a wide range of people managing both internal and external stakeholders at all levels

Desirable

• Experience of working with and managing volunteers
• Proven ability to assess and manage risk in both marketing/financial terms and reputational risk.
• Understanding of relevant marketing tactics and channels, particularly digital
• Knowledge of health and safety and risk management in event delivery & fundraising compliance.
• Familiarity with digital fundraising platforms and MS Dynamics

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The HR Officer plays a key role in delivering an effective, professional, and compliant HR service across the organisation. Supporting both operational HR processes and employee experience, the post holder will contribute to attracting, developing, and retaining talent in a collaborative and values-driven research environment.

Main responsibilities

HR Operations & Administration Support

• Lead recruitment campaigns in consultation with hiring managers, including drafting job adverts, short-listing and coordinating interviews.
• Manage employee life cycle process, including background checks, onboarding and offboarding.
• Maintain accurate and confidential employee records in compliance with GDPR and organisational policies.
• Administer HR systems, contracts, and employment documentation.
• Manage relationship with 3rd party suppliers including HR consultancy and DBS check providers.
• Support payroll preparation including monthly absence reporting and ensuring accurate data submission and coordination with Finance/Payroll.
• Support the wider central administrative team as required.

 Employee Relations

• Provide first-line HR advice to managers and staff on policies, procedures, and employment matters.
• Support casework relating to absence, performance, disciplinary, and grievance processes.
• Support managers and the COO with complex people cases, working with the external HR partner as required.
• Promote a positive and inclusive working culture aligned with the organisation’s values.

Learning & Development

• Coordinate training activities and support professional development initiatives for research and support staff.
• Some delivery of internal people-related training
• Assist in identifying skills gaps and contributing to workforce development plans.

Policy & Compliance

• Ensure HR practices comply with employment legislation, charity sector regulations, and best practice.
• Monitor and assist with the development, review, and implementation of HR policies and procedures, including handbook updates.
• Support equality, diversity, and inclusion (EDI) initiatives across the organisation.

HR Projects & Continuous Improvement

• Contribute to HR projects such as staff engagement, wellbeing initiatives, and organisational development.
• Support the implementation of HR systems improvements and process efficiencies.
• Collect and analyse HR data to inform decision-making and reporting.

Knowledge, skills and experience 

Essential

1. Experience in an HR administrative or officer-level role.
2. Sound knowledge of UK employment law and HR best practice.
3. CIPD Level 3 or equivalent.
4. Experience of supporting payroll and finance processes.
5. Proven ability to establish and evolve people processes in a growing organisation.
6. Proficiency in HR systems, such as BreatheHR or equivalent, and Microsoft Office applications.
7. Experience of working in organisations with multiple staffing arrangements i.e. direct employees, secondees, contractors etc.
8. Strong organisational and administrative skills with excellent attention to detail.
9. Ability to handle sensitive information with confidentiality and professionalism.
10. Strong interpersonal and communication skills.

Desirable

1. CIPD Level 5 qualification (or working towards).
2. Experience working in the charity, academic, or research sector.
3. Experience supporting EDI and wellbeing initiatives.
4. Familiarity with public funded and/or project-based staffing environments.
5. Experience supporting or negotiating secondment arrangements, particularly within academic, charity or research environments.

Dimensions

• This is a full-time role, 37.5 hours per week, offered initially as an 18-month fixed-term contract with potential route to permanency.
• Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.
• AHS is a national organisation, and our activities take place across the UK.

Application Process

All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job. 

Please refer to the ‘How to Apply’ section of the downloadable application form.

Please note that only applications submitted directly to Gravitate HR will be accepted for this position.

The closing date for applications is 11:00pm on Sunday 5 July 2026.

Interviews are currently expected to take place on Wednesday 5 and Thursday 6 August 2026.

Equal Opportunities Policy Statement

 AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:

• Gender, including gender reassignment
• Marital or civil partnership status
• Having or not having dependants
• Religion or belief
• Race (including colour, nationality, ethnic or national origins)
• Disability
• Sexual orientation
• Age

We are opposed to all forms of unlawful and unfair discrimination.  All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination. 

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Groundwork South is seeking a motivated and experienced Senior Project Officer to lead on the delivery of our Climate Action Fund project over the next five years.

Senior Project Officer (Climate Action Fund Training and Development Lead)
Reference: CAF0626
Contract: Fixed term until June 2031
Hours: Full-Time, 37.5 hours each week
Salary: £28,000 - £32,000 per annum
Location: Home-based (with travel across England) – There is a focus on South West England during the pilot phase

About Us

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

About the Project

Communities Prepared works with volunteers and communities across England to help them build the skills, confidence and knowledge needed to prepare for, respond to and recover from emergencies. This includes supporting communities to plan for climate-related risks such as flooding, storms, heatwaves, and severe weather.

Despite the successes we have had through our programme to date, we are not currently reaching diverse enough audiences and too often there are people missing from the resilience sector. This needs to change. To address this we are now embarking on an exciting new UK-wide partnership programme funded through the National Lottery Community Fund’s Climate Action Fund over the next five years.

The programme responds to growing evidence that climate-related emergencies, including extreme heat, flooding, fire, cold and severe weather, disproportionately impact marginalised communities, while those same communities are often excluded from resilience planning and decision-making.

The programme brings together Equally Ours, Communities Prepared (part of Groundwork South), and the VCS Emergencies Partnership (VCSEP, part of the British Red Cross) to strengthen climate resilience by ensuring that communities experiencing discrimination and disadvantage are at the heart of climate preparedness, response, recovery and policy-making.

Through a rights-based and co-produced approach, the programme seeks to shift climate resilience policy and practice away from models that frame communities as “vulnerable”, and towards approaches grounded in agency, participation, equality and shared responsibility.

Key Responsibilities

As Senior Project Officer, you will:

• Work with the project team to map stakeholders and co-develop a structured engagement plan to recruit and work with marginalised communities.
• Build a collaborative and trusting relationship with the partner organisations and other stakeholders for this project, ensuring this work meets their expectations and complements areas of the work programme led by others.
• Work with project participants and partners to co-design Communities Prepared material and delivery methods that are more accessible and relevant to diverse audiences.
• Lead on the delivery of resilience training and workshop sessions with diverse audiences, both in-person and online.
• Work with project participants and partners to co-design a train the trainer model that will enable diverse audiences to deliver resilience training within their own communities, amplifying reach and impact.
• Work with the core Communities Prepared team to adapt our offer with the long-term goal of the Programme reaching more diverse audiences, especially those seldom heard in this sector.

The role involves regular travel across the UK, with a focus on South West England during the project’s pilot phase.

We are looking for someone with:

• Experience in community engagement or community development.
• Experience delivering training or workshops.
• Strong organisational and project management skills.
• Excellent communication and relationship-building skills, confident to engage people from a range of different backgrounds.
• Experience working with multiple stakeholders or partners.
• Confidence working independently in a remote role.
• An interest in climate change, community resilience and wider community development.
• A willingness to travel across the country.

Closing date for applications: 11.59pm, 30th June 2026
Interview date: 15th July over MS Teams
Interview panel: Representatives from Groundwork South, Equally Ours and VCSEP (tbc)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.