Lead jobs in Strawberry hill, greater london
The Counselling and Outreach Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This full-time role will shape the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support.
As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with community organisations to ensure relevant, de-colonial approaches, including maintaining a delivery partnership with Black Psychotherapy.
The main working site is a community centre in SE5, and the community outreach work involves regular travel across the borough. You will play a vital role in building community trust, ensuring that we are creating routes into the service and continually seeking and implementing feedback.
We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative.
The role will involve:
- Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
- Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
- Maintaining a live engagement strategy and actively reaching out with physical presence to grassroots organisations, faith groups, community centres, cultural associations, and spaces for people experiencing difficult situations including e.g. food banks and advice/advocacy organisations
- Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice
This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Thursday 7th May (11:59pm)
Likely interview date: Monday 18th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Contract: 12-month fixed term, part time
Shift pattern:
Wednesday 3-7.45pm
Thursday 3-7.45pm
Friday 3-7.45pm
Saturday 3-7.30pm
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK has an opportunity for a passionate Fundraising Community Coordinator to join our mass participation team. You will play a crucial part in managing the online communities for our month-long Virtual Events and Owned Products, ensuring an exceptional experience for our dedicated supporters. Examples of these events include Walk 31 Miles in May, Time for a Cuppa and Fans vs Dementia.
As a Fundraising Community Coordinator, you will be responsible for first point of contact with supporters in our online communities and inboxes, promptly responding to inquiries to help inspire and uplift fundraising activity.
You will also assist with the development of the supporter experience, including helping to improve fundraising resources, creating FAQ’s and gathering compelling case studies to further drive support. Additionally, you will provide administrative support to the whole team, acknowledging donations, and offering an exceptional experience to our event supporters via SMS, email and social media becoming a fundraising expert within the Mass Participation Team.
We are looking for you to have a proven track record in building positive relationships, and delivering exceptional customer service. You will have experience of following processes and have strong organisational and planning skills. Experience in managing online communities and utilising databases will be highly beneficial.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
The client requests no contact from agencies or media sales.
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our social enterprise supports the homelessness sector through specialised software, engaging training, expert consultancy, and impactful events that also helps to fund our wider work to end homelessness for good.
The communications and engagement team provide a vital function in supporting the organisation to share information, knowledge and experience with our members (and the rest of the sector) and to market the products from our social enterprises.
The Senior Communication Manager will lead the communication work for our National Workforce Programme. Specifically a marketing campaign to recruit high quality staff to the homelessness sector and retain the great staff who already work there. They will supervise the work of the communications officer who is dedicated to this campaign and the wider workforce project. We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
The successful candidate will have 5 years experience of Communications and/or Marketing, excellent communication and presentation skills and experience of creating & implementing a marketing and/or communications strategy with clear deliverables. For full details of the role, the skills we are seeking and how to apply please follow the Redirect to Recruiter button to visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
About the role:
At North London Multi-Disciplinary Rough Sleeping Hub, you’ll play a key role in keeping the service safe, steady and well run overnight. You’ll be supporting people who have come directly off the streets and are navigating multiple disadvantage, helping to create an environment where they can rest, feel secure and continue moving forward.
As a Night Concierge, you’ll take ownership of the building overnight. That means managing access, carrying out regular checks, monitoring safety and responding to anything that arises. You’ll be the main point of contact for clients during your shift, offering a calm, respectful presence and stepping in when support is needed.
Alongside this, you’ll keep things running behind the scenes. You’ll record incidents and key information accurately, complete handovers for the day team and make sure nothing gets missed. You’ll use internal systems to log activity, report repairs or concerns and communicate clearly with the wider team so there’s continuity between day and night.
Some nights will be quiet and routine, others less predictable. You might be carrying out welfare checks, managing the building, responding to queries or supporting someone who needs reassurance. It’s a role that combines responsibility, independence and people-focused work, where your consistency and judgement help keep both clients and the service on track.
Positions Available: We have two positions available at 44 hours per week, these will include weekend working with shift patterns to be discussed and confirmed at interview stage.
About you:
- You bring a calm, grounded presence and can hold your own in challenging or unpredictable moments.
- You know how to build trust quickly while keeping clear, professional boundaries.
- You have experience supporting people facing multiple disadvantage and approach your work with empathy and respect.
- You’re confident using your judgement, taking initiative and making decisions when it counts.
- You communicate openly and respectfully, with a natural ability to de-escalate and put people at ease.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 10th May at midnight
Interview date: Friday 22nd and Monday 25th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We’re looking for a Senior Corporate Planning Manager to join our Corporate Planning team within the Finance & Assurance directorate. This is a critical leadership role responsible for designing, leading, and embedding a brand-new corporate planning process that will help turn our ambitious strategy into action.
At Alzheimer’s Society, we are united by our mission to make a real difference to the lives of people affected by dementia. Within Finance & Assurance, our vision is to be the organisation’s single point of truth trusted partners and credible experts who enable meaningful impact.
In this role, you’ll lead the development of a high-quality corporate plan, aligning activity and financial planning through a “plan then fund” approach. You’ll work closely with senior leaders across the organisation, providing expert insight, driving collaboration, and ensuring planning processes are embedded effectively.
This is more than a planning role - you’ll act as a coach, facilitator, and strategic partner, helping colleagues build capability while shaping how planning is understood and delivered across the Society.
We’re looking for someone who lives our values: determined to make a difference, a trusted expert, committed to working better together, and showing genuine compassion.
About you:
You’re a strategic leader with a strong background in corporate planning, data analysis, and organisational change. You’re confident working with senior stakeholders and can influence, challenge, and support decision-making at the highest levels.
You bring a collaborative and coaching mindset, with the ability to guide and upskill others in planning processes. You’re comfortable navigating complexity, bringing together data, insight, and people to create clear, actionable plans.
You thrive in a fast-paced environment, are driven by continuous improvement, and are passionate about delivering high-quality outcomes that make a real impact. You\'ll have:
- Strong experience leading corporate or strategic planning processes within a complex organisation
- Proven ability to align financial and activity planning to support strategic delivery
- Experience analysing and interpreting complex data to provide insight for senior stakeholders
- Strong leadership and people management experience, with the ability to coach and develop others
- Excellent stakeholder engagement skills, with experience working at senior leadership level
- Experience designing tools, templates, and processes that enable effective planning
- Strong communication skills, with the ability to translate complex information into clear, engaging outputs
- A track record of driving continuous improvement and embedding new ways of working
What you’ll focus on:
- Leading the design and delivery of a new corporate planning process and end-to-end plan
- Aligning activity and financial planning through a “plan then fund” model
- Supporting the rollout of planning processes across the organisation and embedding change
- Managing corporate planning communications and reporting requirements
- Designing and delivering user-friendly tools, templates, and frameworks for planning
- Providing expert analysis of internal and external data to inform strategic decision-making
- Building strong relationships with senior stakeholders to drive engagement and collaboration Coaching and training colleagues to strengthen planning capability across the organisation
- Facilitating planning workshops with leaders and stakeholders
- Developing and maintaining a centre of excellence for corporate and operational planning
- Championing high standards, accountability, and continuous improvement across planning processes
- Leading and developing team members, fostering a high-performing, supportive culture
Are you ready to lead a transformational planning approach that will shape the future of our organisation and drive meaningful impact for those affected by dementia?
Important Dates
The deadline for applications is 28th April 2026
1st Interviews will take place across W/C 11th May 2026
2nd stage interviews will take place across W/C 18th May 2026
Director of Fundraising - Back Up : London office / hybrid (2 days per week)
Salary: £72,000 - £80,000 per annum : Full time, permanent
Closing Date: Wednesday 13th May
Charity People is delighted to be partnering with Back Up, a national charity supporting people affected by spinal cord injury, to recruit their new Director of Fundraising.
This is a pivotal, senior leadership role at an exciting point in Back Up's journey. With income at £3.6m and plans to reach £5m by 2030, the Director of Fundraising will play a critical role in shaping strategy, driving sustainable growth and further developing Back Up's high-performing, values-led fundraising function.
About Back Up
Founded in 1986, Back Up exists to ensure that no one faces spinal cord injury alone. Every two hours, someone in the UK sustains a spinal cord injury. Back Up provides life-changing services including mentoring, wheelchair skills training, family support, residential courses and return to work. Their Limitless Ambition strategy (2025-2030) sets out bold plans to expand reach, deepen impact and strengthen the organisation for the future.
The role
- Salary: £72,000 - £80,000 per annum
- Full-time, permanent role
- Generous annual leave and pension
- Strong commitment to flexible working and inclusion
- Disability Confident Leader (Level 3) employer
- Hybrid working, 2 office days per week (Wandsworth, South London)
As Director of Fundraising, you will be a key member of the Senior Leadership Team, reporting to the CEO and leading income growth across a broad and diversified fundraising portfolio. You will:
- Lead delivery of Back Up's 2025-2030 fundraising strategy, growing income from £3.6m to £5m+
- Provide inspiring leadership to senior fundraising leaders and teams
- Strengthen fundraising systems, performance frameworks and governance
- Build strong relationships with trustees, the Fundraising Development Board, major donors, corporates, trusts and foundations
- Champion ethical, values-led and inclusive fundraising practice
- Use insight, data and innovation (including responsible use of new technologies) to improve performance and decision-making
This is a role for a strategic, credible leader who enjoys translating ambition into income and impact.
About you
You will bring a strong track record of leading and delivering significant fundraising growth, alongside:
- Senior leadership experience within fundraising
- Expertise across high-value income streams (corporate partnerships, major gifts, trusts/foundations,)
- Experience working with boards, senior volunteers and high-level stakeholders
- Strong strategic thinking, commercial acumen, financial awareness and communication skills
- A leadership style that is collaborative, values-driven and inclusive
- Alignment with Back Up's values and mission
Experience in health, disability or adjacent sectors is welcome, but not essential.
Location
Hybrid working, with offices based in Wandsworth, South London.
How to apply
To request a full application pack, please submit an application with your updated CV.
Key dates
- Closing date: Wednesday 13th May
- Invitations to interview: 18th May
- First stage interviews (online): 26th May
- Second stage interviews (in person): 2nd June
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with
Chief Executive Officer
We are seeking an inspiring, values driven Chief Executive Officer to lead a trusted women’s charity into its next chapter, strengthening impact, income and community influence.
Salary: £55,000–£60,000 FTE (pro rata, DOE)
Location: Holloway, London (hybrid working)
Hours: 0.8 (some flexibility)
Contract: Permanent
Closing date: 29th April 2026
Interview dates: Teams Interview – 1st May 2026 / 2nd Interview 5th May on site
About the role
This is a unique opportunity to lead a well established, community rooted women’s organisation with over 40 years of history. As Chief Executive Officer, you will provide strategic leadership, operational oversight and external representation, working closely with a committed Board of Trustees.
You will balance long term strategic thinking with hands on delivery, ensuring the organisation remains financially sustainable, well governed and responsive to the women it supports.
Key responsibilities include:
- Developing and delivering a clear organisational strategy aligned to the charity’s mission and values
- Leading, motivating and supporting a small, dedicated team
- Ensuring strong governance, safeguarding, compliance and operational systems
- Support high quality, person centred service delivery and impact through strategic oversight and delegation.
- Leading income generation across trusts, foundations, corporates, earned income and individual giving also including pitching to major donors and relationship building with communities
- Managing budgets, financial planning and organisational resources
- Acting as an ambassador and advocate, building partnerships across local VCS and local authorities
- Raising the organisation’s profile, influence and reach locally and beyond
About you
You will be a confident, emotionally intelligent leader with senior level experience in the charity, community or related sectors. You are values led, collaborative and motivated by social justice, with the ability to inspire others and lead effectively through complexity.
You will bring:
- Proven experience of strategic leadership, organisational development and growth
- A strong track record of fundraising and financial management
- Experience of working effectively with a Board of Trustees
- Excellent communication, influencing and partnership building skills
- A genuine commitment to equality, inclusion and supporting marginalised communities
- The ability to thrive in a small organisation, balancing strategy with delivery
Experience in community services, welfare advice or working with women facing multiple disadvantage is welcomed but not essential.
About the organisation
The charity is a women only organisation based in North London with more than 40 years of history. It was established by women supporting one another through hardship and isolation and has since evolved to serve a diverse range of communities across London.
Today, the organisation supports women facing poverty, insecure immigration status, domestic abuse, ill health and social exclusion. It provides a safe, welcoming space where women are listened to, supported and empowered to improve their wellbeing and independence.
Please note: This is a women only role under Schedule 9 of the Equality Act 2010.
DBS and right to work checks will apply.
Other roles you may have experience of could include:
Director, Managing Director, Executive Director, Charity Director, Head of Operations, Head of Services, Director of Communities, Director of Programmes, Deputy CEO, Strategic Lead.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Lead a National Voice Driving Cardiovascular Health in the UK
Chief Executive - HEART UK
Location: Hybrid, with regular national engagement
Salary: Up to £90,000 dependent on experience
Type: Full time
About HEART UK
HEART UK is the nation's leading cholesterol charity - an organisation with a powerful voice, a bold mission, and the potential to transform millions of lives. With high cholesterol affecting up to half of the UK population, our work spans patients, clinicians, policymakers and the general public. The organisation is known and respected for its expertise, evidence based advocacy, and the ability to convene national conversations on cardiovascular health at the highest levels.
HEART UK is a dynamic, values driven charity with a turnover of c.£2m and a deeply committed team. Its influence rivals organisations many times its size, and they are poised for significant strategic growth. This is an extraordinary opportunity to lead a national health charity that is respected across clinical, policy and patient communities, and ready to scale its impact further.
What You Can Look Forward To
As CEO, you will shape the future direction of a charity with profound purpose and national significance.
You will:
* Drive Strategic Growth and Innovation
* Influence National Policy
* Strengthen Income and Build Long Term Sustainability
* Lead and Inspire a Dedicated Team
Why This Role Matters:
* The cause is vast and urgent
* HEART UK's voice is powerful and its influence is national
* The organisational culture is exceptional
* Your impact will be visible and immediate
* You will be leading at a pivotal moment
About You
HEART UK seek a leader who combines emotional intelligence, commercial strength and strategic vision.
Skills and Experience
* Strong track record in charity leadership, senior operational roles, or income generation leadership
* Skilled relationship builder comfortable with high level external representation
* Ability to oversee marketing/comms development (specialist knowledge not essential)
* Experience leading organisations through growth or transformation
* Health sector knowledge helpful but not required - learning will be supported in house
Personal Attributes
* Visionary and strategic, with a passion for public health
* Empathetic, people centred and values driven
* Adaptable, resilient and skilled at navigating complexity
* Confident communicator with natural presence and credibility
* Hands on, practical and comfortable working at pace in a small, high achieving charity
Recruitment Timeline
To ensure equitable access to information and uphold HEART UK's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair/Outgoing CEO. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Tuesday 14th April 2026 and we will send you a link.
Application Deadline: 5pm Friday 1st May 2026
First Interviews: w/c 1st June 2026
Final Interviews: w/c 8th June 2026
How to Apply
Charity People Ltd is acting as a recruitment agency advisor HEART UK on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.
For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Senior Digital Content Officer plays a key role in shaping and delivering engaging, evidence-based digital content for young people, parents and carers. You will lead the planning, creation and continuous improvement of website content designed to support young people’s mental health and wellbeing. Working closely with colleagues across marketing, social media and youth engagement teams, you will help develop campaigns and content that increase reach, impact and engagement across web and digital channels.
You will conduct and use user research, analytics and insights from young people, parents and trusted adults to ensure our content meets real needs and reflects diverse experiences, particularly from marginalised and racialised communities. The role also involves managing the YoungMinds Bloggers Programme, coordinating written contributions, and supporting digital content across podcasts, video and campaigns.
You will maintain high standards of quality and accreditation, ensuring content remains evidence-based, accessible and aligned with trusted health information requirements. With strong digital expertise and strategic thinking, you will contribute to the long-term content strategy, helping to ensure our digital products continue to inspire, inform and support young people and those who care for them.
To make sure all young people get the mental health support they need, when they need it, no matter what

The client requests no contact from agencies or media sales.
Location: Across South West Surrey (initial focus) and Runnymede & Spelthorne (hybrid working available)
Lead advice services that make a real difference
We’re looking for an experienced leader to join us as Interim Head of Service Delivery, working across both Citizens Advice South West Surrey (CASWS) and Citizens Advice Runnymede and Spelthorne (CARS). This role will start focusing on CASWS, and then over the fixed term period also cover CARS.
This is a unique opportunity to lead and strengthen advice services across two local Citizens Advice organisations, ensuring we continue to deliver high-quality support to people facing complex challenges.
Every year our services help thousands of people with issues such as housing, debt, benefits, employment and the cost of living. This role will help ensure that support remains high quality, well-led and focused on the needs of our communities.
About the role
As Interim Head of Service Delivery you will:
- Provide strategic and operational leadership for advice services across both organisations
- Lead and support a team of service managers, supervisors and advisers
- Ensure services meet quality standards, funder requirements and performance targets
- Lead improvements where service performance or advice quality falls below expected standards
- Support managers to develop their teams and deliver excellent client services
- Strengthen collaboration and shared learning between the two organisations
You’ll play a key role in ensuring our services remain effective, resilient and responsive to client needs during an important period of organisational development.
About you
We’re looking for someone who is:
- An experienced leader and people manager
- Confident supporting and developing managers and teams
- Skilled at improving service performance and quality
- Comfortable working in a complex operational environment
- A strong communicator who can build relationships and inspire teams
Experience in advice services, public services or the voluntary sector would be beneficial, but most important is your ability to lead people, support improvement and deliver high-quality services.
Why join us?
Working at Citizens Advice means being part of a service that:
- Helps people solve problems and move forward with their lives
- Stands up for fairness and improves systems through evidence and advocacy
- Is rooted in local communities and strengthened by staff and volunteers
You’ll be joining two collaborative organisations committed to providing free, independent, confidential and impartial advice to those who need it most.
Please read the Person Specification and more information about CASWS on our vacancy page via the apply button.
Interested?
To apply, please send your CV and a Cover Letter, setting out your suitability for the role, including how you meet the first three essential criteria under the Person Specification to our recruitment email (available on our vacancy page via the apply button.
Deadline for this role is 9am Tuesday 5 May 2026
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system.
AI can be a useful tool to support your application; however, we ask that cover letters, interview answers and tasks are based on your own skills and experience.
Salary: £29,000 - £34,000
Contract: Temporary (up to 4 months)
Location: London – Hybrid working
Closing date: ASAP
We have a great opportunity for a Database Officer reporting to a Senior Data Lead, working for a nationally recognised youth charity.
As Database Officer, you will be responsible for supporting the day to day management, maintenance and development of the charity’s CRM and organisational databases, with a strong emphasis on Microsoft Dynamics. Working closely with teams across fundraising, finance and central services, you will ensure that data is accurate, well structured and fit for purpose.
You will support data imports and exports, troubleshoot user issues, help configure entities, workflows and reports within Dynamics, and assist with data cleansing and quality checks.
To be successful as the Database Officer you will need:
- Strong experience using Microsoft Dynamics
- Experience working with databases or CRM systems
- Excellent attention to detail and problem solving skills
If you would like to discuss this role with us please contact us and quote the reference 2932AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Help spark the stories that shape society. Join Heard as a Programme Coordinator and play a key role in shifting narratives on the economy, trans representation, and youth media.
At Heard, we believe stories have the power to change hearts, minds and systems. We’re a multi-award-winning charity working with major media partners including broadcasters, journalists, and others to transform how social issues are understood and represented. In 2024 alone, our work reached 39 million people, influencing conversations around poverty, climate change, migration, trans experiences and more.
We bring together storytellers, organisations, and people with lived experience to create narratives that drive long-term social change. Our culture is collaborative, creative and values-led. We care deeply about the people we work with and the impact we make.
About the role
As Programme Coordinator, you’ll support delivering three of our programmes: Economy, All About Trans, and Youth Media. This is a varied, hands-on role where you’ll help turn ideas into impactful activity by supporting everything from workshops and media engagement to research and stakeholder coordination.
You’ll play a crucial role in keeping programmes running smoothly, working closely with Programme Managers, partners, and lived experience networks. Whether organising events, supporting participants, or contributing to communications and learning, your work will help ensure our programmes achieve real-world impact.
Key details
- Contract: 12-month fixed term
- Hours: Part-time, 3 days per week (24 hours)
- Salary: £31,518 (pro rata)
- Location: London-based, hybrid (minimum 2 days in office, including Tuesdays)
- Reporting to: Senior Programme Manager
Benefits include:
- 7.5% pension contribution
- Generous annual leave + bank holidays + birthday leave + Christmas closure
- Annual training budget and mentoring
- Hybrid working
- Four-day week trial (full-time equivalent is 32 hours Mon–Thurs)
What you’ll be working on
- Coordinating programme activity, timelines and key milestones
- Supporting the delivery of workshops, training and events (including logistics and facilitation support)
- Liaising with partners, media contacts, funders and participant networks
- Supporting participants involved in media opportunities and programme activities
- Gathering data and insights for monitoring, evaluation and reporting
- Contributing to research, slide decks and communications materials
- Supporting programme development, including funding bids and strategic input
This job is for you if…
- you’re highly organised and able to manage multiple priorities with strong attention to detail
- you enjoy working with people and bring empathy, warmth and strong communication skills
- you’re confident coordinating projects, stakeholders or participants
- you have strong written and digital skills (e.g. Google Workspace, online events platforms)
- you’re interested in communications, media or narrative change
- you care about social justice and want to contribute to more inclusive, accurate representation
Experience in the charity sector, events delivery, or working with underrepresented communities is helpful but not essential.
Additional information
We’re committed to building an inclusive and supportive workplace and strongly encourage applications from people with lived experience of the issues we work on. If you don’t meet every requirement but feel excited about the role, we’d still love to hear from you.
How to apply:
Apply via our website by submitting your CV and answering short application questions.
Closing date: Sunday 10th May, 11:59pm
Interviews: Mid-May (first and second rounds)
See Job Pack for full details.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re inviting applications for a part-time Youth Programmes Coordinator (16–25 years) to join Aston-Mansfield, a long-established community charity working with young people and families in East London.
This is a hands-on youth work and coordination role, ideal for someone who enjoys building trusted relationships with young people while keeping programmes well organised and running smoothly. You’ll co-deliver engaging youth sessions, support young facilitators, and help coordinate projects that amplify youth voice, build confidence, and strengthen communities.
Role highlights:
- Part-time: 3 days per week (flexible, including some evenings/weekends)
- Salary: £33,000 pro rata (£18,000 for 3 days)
- Based at Aston-Mansfield’s Community Centre and across Newham
- Working with youth-led heritage and community programmes, including Breaking Boundaries Collective
We’re looking for someone with experience working with young people (ideally 16–25), strong safeguarding awareness, and a commitment to inclusion and anti-racist practice. A youth work qualification is desirable but not essential.
If you’re passionate about youth empowerment and want to be part of a supportive, values-driven organisation, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Building Safety Manager
We are seeking a Building Safety Manager to lead on compliance and resident safety across a portfolio of homes within a major housing organisation.
Position: Building Safety Manager
Salary: £57,094 to £68,500 per annum depending on experience plus £1,300 car allowance
Location: London, Stratford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 3rd May 2026 at midnight
Interview Dates: 12th and 13th May 2026 via MS Teams
About the role
This is a high profile position within a growing building safety function, focused on protecting residents and ensuring homes are safe, compliant and well managed. You will take ownership of a portfolio of buildings and play a key role in delivering the requirements of the Building Safety Act.
You will also manage and develop a team, working closely with senior leaders and internal teams to drive strong safety standards across the organisation.
Key responsibilities include:
- Managing the safety and compliance of a defined portfolio of residential buildings
- Leading on building safety case reports and supporting applications for Building Assessment Certificates
- Overseeing fire safety systems, M&E systems and wider building safety measures
- Reviewing risk assessments and ensuring effective mitigation of safety risks
- Procuring and managing specialist safety services in line with internal policies
- Maintaining accurate and up to date building safety data and records
- Building strong working relationships with residents, internal teams and external stakeholders
- Line managing and developing Assistant Building Safety Managers
About you
To succeed in this role, you will bring strong technical knowledge alongside excellent communication and leadership skills.
You will have:
- Experience in operational building safety within residential or similar environments
- Knowledge of fire safety systems, M&E systems and specialist safety installations
- Ability to work collaboratively with a wide range of stakeholders
- Strong IT skills and experience using multiple management systems
- A Level 4 qualification in Building Safety or be working towards this
- A full UK driving licence and access to a vehicle
About the organisation
This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.
They are committed to providing high quality housing and creating communities where people can thrive. Diversity, inclusion and fairness are central to their approach, alongside a strong focus on sustainability and long term impact.
Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for professional development.
Other roles you may have experience of could include: Building Safety Lead, Compliance Manager, Fire Safety Manager, Property Safety Manager, Asset Compliance Manager, Building Services Manager
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Income Manager
We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio.
Position: Income Manager
Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience
Location: Stratford, London with hybrid working (20% to 40% office based)
Hours: Full time
Contract: Fixed Term Contract, 11 months
Closing Date: 28 April 2026
Interview Dates: 5 and 6 May 2026
About the Role
This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio.
Key responsibilities include:
- Leading and developing teams managing between 9,000 and 20,000 accounts
- Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m
- Embedding a high-performance culture through coaching and development of Customer Account Managers
- Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies
- Using data and insight to identify risk, improve outcomes and influence senior stakeholders
- Working collaboratively across teams to improve service delivery and customer outcomes
- Supporting continuous improvement, policy development and operational strategy
About You
You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results.
You will demonstrate:
- Proven experience managing teams in a fast-paced, target-driven environment
- Strong leadership and people development skills with the ability to motivate teams to achieve KPIs
- Excellent communication skills and the ability to influence a wide range of stakeholders
- In-depth knowledge of housing law, landlord and tenant legislation and welfare reform
- Strong organisational and problem-solving abilities with a proactive approach
- Experience working with internal and external partners to resolve complex cases
- Ability to analyse performance data and support strategic decision-making
About the Organisation
This organisation is one of the UK’s leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives.
They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach.
Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager
Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
