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As a People Ops Associate, you will be responsible for executing key people operations processes that ensure GovAI staff have an excellent experience and can focus on their work.

In your role, you'll help develop and deploy different aspects of our people operations function, managing workflows and supporting staff throughout their time at GovAI. You'll be responsible for onboarding, benefits administration, compliance tracking, and shepherding staff through various HR processes.

Applications for this position are now open. Applications are being reviewed on a rolling basis, and we encourage candidates to apply as soon as they are able to.

About the Team

GovAI was founded to help humanity navigate the transition to a world with advanced AI. One crucial input to achieving this mission is ensuring that our staff and visiting researchers have an excellent experience and can focus on their most important work.

Since publishing our first research agenda in 2018, we have helped define and shape the field of AI governance. Our researchers have published in top venues, including Science and Nature, and work closely with decision-makers across government, industry, and civil society. Our alumni have gone on to influential roles in government (US, UK, EU), leading AI companies (e.g. DeepMind, OpenAI, Anthropic), top think tanks (e.g. CSET, RAND), and leading universities (e.g. Oxford, Cambridge).

Our team and affiliate community possess expertise across risk management, threat modelling, frontier AI regulation, technical governance, agent governance, AI economics, international cooperation, US-China relations, and AI forecasting.

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Why You Might Be Interested In This Role

• You'll be key to ensuring GovAI staff can focus on high-impact work.
  • Every outstanding researcher or staff member who joins GovAI will experience onboarding processes you help run. Every person who navigates a smooth benefits enrollment or performance review will have been supported by systems you maintain. Your operational excellence and attention to detail directly translates to better outcomes for humanity's AI future.
• You'll solve difficult puzzles and work to navigate challenging tradeoffs.
  • How do we make sure researchers get the help they need quickly without being slowed down by logistical hurdles? How do we maintain compliance across US and UK employment law while keeping processes simple? These aren't just logistics problems—they're strategic challenges that require creativity and attention to detail. You'll directly work to help us solve them.
• You'll see your systems work in real-time.
  • In this role you'll get to directly watch new staff move through People Operations processes you've improved, see your work reduce bureaucratic friction for researchers, and get direct feedback from staff on what's working or needing improvement.

• You'll build the foundation for GovAI's most important work.
  • Our researchers and fellows have gone on to careers at Anthropic, DeepMind, OpenAI, the White House, and top universities. The systems you build will support the next generation of AI governance leaders, ensuring they can focus on their research and impact.

Role Description

This position plays a pivotal part in GovAI's future success — if staff are distracted by bureaucracy or have a poor experience with our internal processes, our impact as an organization suffers. Your role is to help ensure that people operations runs smoothly and efficiently.

You'll execute people operations processes from onboarding through ongoing employee support, making sure that staff have an excellent experience and that all compliance requirements are met. You'll report to the People Ops Manager, and work closely with other members on the team.

Responsibilities will include:

• Executing onboarding and offboarding processes:
  • You'll directly manage onboarding for new staff, visiting researchers, and contractors, ensuring they have everything they need and know how to navigate GovAI effectively.
  • You'll handle offboarding processes, ensuring smooth transitions when staff depart.
• Managing ongoing people operations workflows:
  • You'll handle benefits administration, reimbursements, and other routine people ops tasks efficiently.
  • You'll track and ensure compliance with US and UK employment law requirements, including training requirements, policy updates, and statutory obligations.
  • You'll maintain employee records and ensure data accuracy in our systems.
• Supporting staff and communicating with employees:
  • You'll be a primary point of contact for staff questions about benefits, policies, and HR processes.
  • You'll communicate clearly and promptly with staff throughout various processes.
• Improving our people operations systems:
  • You'll work with the People Ops Manager on improving processes at GovAI, including by creating and improving templates, documentation, and resources for staff.
  • You'll identify pain points in current processes and propose solutions.

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In your first six months, we expect that you might:

• Directly manage the onboarding process for as many as 10 new staff members and 40 seasonal fellows.
• Take ownership of key ongoing workflows like benefits administration and compliance tracking.
• Create or improve documentation and resources that make staff experience better, such as contributing to an employee handbook or onboarding guides.
• Identify and implement process improvements in your areas of responsibility.
• Learn and get up to speed with our internal systems such as: Rippling, Justworks, Slack and Asana, and start making suggestions about how to make the most out of them.

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Selection Criteria

We're selecting candidates who are:

• Have experience in a high-demand operational role, such as people operations, project management, or related positions.
• Strong attention to detail
• Driven by a desire to produce consistently excellent work and an obsession with process improvement.
• Highly organized and good project management skills — our people operations function has many moving pieces, and you'll need to manage these different workflows efficiently.
• Strong at interpersonal communication and providing excellent and kind service to staff.
• Detail-oriented and able to handle compliance requirements carefully.
• Excited by the opportunity to use their careers to positively influence the lasting impact of artificial intelligence, in line with our organization's mission.

Some profiles that might be an especially good fit for this role include:

• Experience in an ops or HR role at an AI governance organization, research organization, or tech company.
• Experience in a process-intensive role with strong attention to detail, such as operations coordination or HR administration.
• Someone early in their career looking to build expertise in people operations at a high-impact organization, and happy to follow set-processes.

Salary and Location

This position is full-time. Our offices are located in London, UK, and we strongly prefer team members to be based here, but are open to individuals who would need to work remotely in exceptional cases. We are able to sponsor UK visas.

The People Ops Associate will be compensated in line with our salary principles. As such, the salary for this role will depend on the successful applicant's experience, but we expect the range to be between £66,000 (~$88,000) and £80,000 (~$108,000) if based in London. In rare cases where salary considerations would prevent a candidate from accepting an offer, there may also be some flexibility in compensation.

We also offer competitive benefits, including a 10% pension/401k contribution and private medical cover.

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How to Apply and What to Expect

Application Process

The selection process has four stages:

1. Written application

2. A paid remote work test

3. A short series of interviews and reference checks

4. Potentially, a one-day in-person work trial

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Addressing complex AI governance challenges requires many different skillsets and perspectives. We welcome applicants from a wide range of backgrounds. If our mission excites you, we encourage you to apply, even if your experience doesn't align perfectly with every qualification listed. Your unique combination of experience and motivation might be exactly what we're looking for.

We are recruiting for a Group Media Manager

Summary

This role has a crucial part to play in Nesta’s success, using the media as a key channel in building Nesta’s influence, profile and impact. Working as part of an expert communications team, you will plan and deliver media activity targeting policymakers and the wider policy and government communities, as well as specific practitioner groups or segments of the public.

Your focus will be largely but not exclusively on our three missions; health, decarbonising heat, and early years. You will also work widely and flexibly on a range of broader topics, collaborating with experts across all of Nesta, as well as working with researchers and behavioural scientists at BIT.

You will take a flexible approach to media audiences, focusing on traditional and legacy media as key sources of influence but also leaning heavily into ‘newer’ outlets and platforms, ranging from policy podcasts to media startups and key Substack influencers, as essential routes to the audiences we need to reach and engage.

This is a hands-on role that combines the tactical delivery of media activity with the strategic planning that is required to build Nesta’s media profile, protect our reputation and position us as an organisation that is a world leader in driving innovation for social good.

What you’ll be doing:

Lead on the development and delivery of UK media plans that support the strategic objectives of Nesta and BIT

• Work collaboratively to shape stories that involve a cross-functional range of colleagues from disciplines including data science, design, behaviour science and policy and research
• Actively seek out proactive opportunities to build our profile among journalists in our three mission areas (health, decarbonising homes, early years), as well as more generally
• Work with colleagues at BIT to grow and build the reputation of the organisation as a world-class research and innovation consultancy that uses a deep understanding of human behaviour to improve people's lives.
• Accelerate our journey from a primarily legacy media-focused media team to a hybrid model where ‘newer media’ is just as important, building relationships with these outlets, writers and broadcasters and securing high-impact coverage
• Monitor relevant breaking news stories and political and policy developments, identifying and quickly capitalising on relevant opportunities for Nesta’s missions and brand
• Protect Nesta’s reputation, develop and implement crisis management media strategies and rebuttal as required
• Identify, develop and maintain relationships with key media and internal and external stakeholders, including taking the lead on managing and coordinating internal and external relationships to progress media stories, statements and positions, with often competing priorities and time pressure
• Develop and maintain Nesta’s cohort of case studies across its consumer-facing projects and services, building relationships with these contacts as advocates of Nesta’s mission goals
• Ensure the smooth day-to-day running of the Nesta press office through developing shared resources and reporting key success metrics
• Support colleagues in the Nesta communications team by guiding and supporting their media outreach, and by acting as a source of expert advice on media for the rest of the organisation
• Covering media enquiries out of hours as and when required
• Deputising for the senior media manager as and when required 

What we’re looking for:

• Professional media relations experience (essential): You will have proven experience of working in a busy press office (ideally a policy-focused media team), with at least 80% of your time spent on media. A creative thinker and experienced writer and editor, you will have experience working on a variety of stories and you think cross-channel. You have a solid understanding of how the media environment works, how it's changing and what that demands from organisations like Nesta and BIT.
• Knowledge and understanding of the UK policy context (essential): You will have worked at the interface of communications and policy, possibly in government, a thinktank, NGO or in the private sector. You will appreciate the pace, nuance and strategic thinking required to operate in a media team that is deeply connected across government, industry and practitioner groups
• Excellent writing skills (essential): You will be a superb writer, capable of adapting your style across different channels to reach audiences in the most effective way. The ability to work quickly and flexibly in the role is important. You will be as comfortable advising on a longer-term strategic project as you will be turning around flawless copy on a breaking news story.
• Project delivery skills (essential): You will have proven experience in delivering high-impact communications campaigns from conception to delivery and evaluation. You can proactively plan and deliver work, identify and act on risks and find solutions.
• Strong interpersonal and networking skills (essential): You will have experience in applying these effectively to collaborate well with colleagues, build stakeholder relationships and develop partnerships. You bring with you a bank of trusted contacts and you are always looking to expand your range of trusted contacts across media.

As with all members of Nesta Group's communications team, the post holder will be at their best working in a collaborative, fast-paced environment with multiple projects and priorities. They will have a positive, can-do attitude and a flexible approach, able to adapt to changing circumstances with good humour and an appetite for taking on new tasks and challenges. They will also have strong communication skills, the ability to write and edit content for different audiences and a proven ability in (or enthusiasm to learn) web publishing and the creation of simple communications products like social cards or videos.

What we offer

Salary: £49,200 - £65,800 plus an array of benefits including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more. Offers are usually made at the bottom of the band.

Location: Hybrid, with two days per week in the London office. We ask that our team attend the office on Tuesday and one other day of their choice.

Term: Full-time, permanent

Hours: 37.5 hours per week. Occasional out-of-hours work (evenings, weekends, and public holidays) will be required to fulfil the role.

Flexibility: This is a full-time role, but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.

Reports to: Senior Media Manager

Making an application

To apply for this role, please submit your CV and cover letter before 8:00am on the 9th of March 2026.

Interviews will take place w/c 23rd of March 2026.

About Nesta

We are Nesta, a research and innovation foundation, using a powerhouse of applied methods to design, test and scale solutions for the biggest challenges of our time. Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions.

We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design. Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives.

We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals. Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society.

Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change. 

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

We are looking for an enthusiastic Finance Manager, who will be responsible for all aspects of financial management and HR administration. You will be well organised, able to work on you own initiative and be experieced in writing clear and engaging reports tailored to a non-financial audience. 

The main responsibilities of the role are:

• Provide strategic financial leadership, including long range planning, budgeting and forecasts.
• Support Board and Committees (Investment, Finance and Grants), preparing and presenting papers and managing grant-giving process. 
• Lead the annual audit.
• Undertake day-to-day book-keeping.
• Oversee HR operations including payroll and pension administration.
• Ensure compliance with employment law and maintain HR policies.
• Review and manage insurance policies. 

You will be a qualified accountant (ACCA, ACA, CIMA, CPFA) with at least three years’ experience, ideally with charity experience.  You will also have experience of HR policies and management.

We are a small organisation, so a supportive 'hands-on' approval is essential, as are diplomacy and confidentiality.

CLC is a membership organisation for Lutheran Churches in the UK, and our office is close to Waterloo station. We undertake a range of activities including student chaplaincy, grant giving and outreach and we have recently acquired a church building for services and events. CLC is a Christian organisation, so whilst we would prefer you to be a Christian, it is not essential as long as you are willing to work in accordance with our ethos and values.

At Sight Support Derbyshire, we believe that everyone deserves to live with independence, dignity and confidence, no matter their level of sight.

As a Vision Rehabilitation Specialist, you’ll have a truly life‑changing impact. You’ll work one‑to‑one with people adjusting to sight loss — helping them rebuild skills, regain confidence and reconnect with their world. This is meaningful, relationship‑centred work where your expertise genuinely transforms lives.

We are flexible about how many hours the post holder will work. We can offer flexibility in work patterns.  Please telephone if you wish to discuss options before applying.

It is essential that you are a qualified rehabilitation worker, holding one of the profession-based qualifications available through national training establishments. You should be registered or willing to register with the Rehabilitation Workers Professional Network. 

 What you’ll do

As part of our dedicated rehabilitation team, you will:

• Carry out specialist, holistic assessments
• Provide personalised mobility, orientation and independent living skills training
• Teach people to use aids, equipment and digital tools
• Support people to navigate work, home and the community with confidence
• Work closely with carers, colleagues and partner organisations
• Mentor Sight Support Derbyshire’s Rehabilitation Support Workers
• Contribute to information events and community outreach
• Record outcomes that demonstrate the impact of your work

Every day will bring variety, purpose and the chance to make real, lasting change for people with sight loss.

What you’ll bring

• A recognised visual impairment rehabilitation qualification
• Experience delivering mobility and independent living skills training
• A calm, person‑centred and empowering approach
• Excellent communication skills and a commitment to safeguarding
• Confidence working independently and as part of a team
• Ability to travel across Derbyshire

This post is subject to an Enhanced Disclosure and Barring Service check.

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.

You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.

If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.

Apply now. An application pack, including full job description and person specification, can be downloaded from our website.

The closing date for applications is 01 April 2026

SCM is committed to keeping children and adults at risk safe and to equal opportunities.

A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.

Project Manager

Location: Cambridge, (1 day per week in the office)
Hours: Full time/Part time 

Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: 18-month FTC 

Aquilas is delighted to be partnering with The Royal Papworth Charity to recruit a Project Manager to oversee the successful delivery of a new & ambitious portfolio of charity funded projects which will improve rest, recovery and reflection spaces across the Royal Papworth Hospital.

About Royal Papworth Charity:

Royal Papworth Charity exists to transform the experience of patients, families and staff at one of the world's leading heart and lung hospitals. Through the generosity of our supporters, we fund projects that go above and beyond NHS provision -- creating exceptional environments, advancing innovation, and supporting the wellbeing of those who rely on Royal Papworth Hospital.

About the role:

We are now launching an exciting new programme: Brighter Spaces for Brighter Futures, a major investment in improving rest, recovery and reflection spaces across the hospital. To bring this vision to life, we are recruiting an experienced and motivated Project Manager to lead delivery of this ambitious programme.

As Project Manager, you will take responsibility for the successful delivery of a portfolio of charity funded projects, including: 

• Enhancing staff rest facilities
• Enhancing patient day rooms
• Creating (or enhancing) an outdoor reflection space for patients and staff 
• Developing a new Charity Hub 

This is a rare opportunity to shape a transformational programme that will directly improve the wellbeing of staff, patients and families at a world leading specialist hospital. You'll join a small, passionate and supportive team where your work will have visible, lasting impact.

Main duties:

You will lead the planning, coordination and delivery of projects, ensuring they are completed on time, within budget and to a high standard. Working across the charity, Trust teams, clinicians, estates, digital, volunteers and patient representatives, you will bring people together, build consensus and keep delivery on track. The role requires excellent communication, strong stakeholder management and the confidence to make decisions, manage risks and drive progress. You will have delegated authority to act independently and ensure interdependencies are managed effectively.

Qualifications

Essential

• Educated to degree level or equivalent knowledge, skills and experience.
• Formal project management qualification or equivalent experience in project management across a range of complex projects to post graduate diploma level or equivalent
• Evidence of recent Continuing Professional Development.

Desirable

• Management qualification

Experience

Essential

• Effective use of project management methodologies such as PRINCE2 and techniques, including change, people and stakeholder management
• Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills
• Excellent organisational skills and the ability to prioritise, meet deadlines, delegate effectively and finding innovative ways of solving or pre-empting problems
• Evidence of managing successful projects and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
• Use of analytical and judgement skills including understanding, analysis and application of complex statistical and numerical data.
• IT literate, including competency in MS Office programmes and in
• particular in Excel.

Desirable

• Experience, or knowledge and understanding, of the changing NHS environment, strategy, and policy agendas.
• MS Project

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

Applications close 5pm Wednesday 11th March 

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

The Route to a Million Campaign

This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.

Head of Philanthropy and Partnerships

We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.

As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.

This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.

Contract: Full time (35 hours per week), Permanent

Salary: £60K (+£2K London weighting if applicable)

Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

Personal Independence Coordinator

Salary £29,571.20 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.

PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.

Full training will be provided; the important qualities we are looking for are:

• Excellent communication and listening skills
• A positive attitude and the ability to problem solve
• A cheerful, friendly, outgoing personality
• Highly organised with the ability to manage multiple priorities
• The ability to work flexibly, alone and as part of a team.

We regret we shall not be able to contact applicants who are not shortlisted for interview.

Closing date for applications: 9am Wednesday 1st April 2026

Interview Dates: Wednesday 8th April 2026

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Corporate Parnterships Manager

We are seeking a self-motivated and driven Corporate Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on developing corporate partnerships and will also support our Campaign Board and major donor activity.

First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable setting up new systems and processes. You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and the Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident fundraiser and communicator looking for the next step in their career. Someone who thrives on strategy, storytelling, and social impact.

Contract: Full-time, 35 hours per week. Permanent.

Salary: £40K (+£2K London weighting if applicable)

Location: The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events for two days per week on average. The remainder of the week can typically be worked remotely, with flexibility as required.

Reporting to: Head of Philanthropy and Partnerships

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

• Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
• Ensure quality processes are followed for service delivery against key performance indicators
• Oversee and monitor accurate data recording and monitoring
• Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
• Oversee recruitment and support for volunteers across the service.
• Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
• This list is not exhaustive.

Role Overview

The Dementia Service Co-ordinator is a newly created role responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, supervisory, and facilitation responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers, and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.

The role has two main areas of responsibility: coordinating, facilitating and expanding the existing café and carers’ group; developing a new preventative strand of the service focused on providing information and advice to residents aged 50+ on raising awareness of dementia, promoting brain health and reducing the risk of developing dementia.

The post holder will ensure the effective delivery, monitoring and evaluation of our dementia-related services across the borough. You will supervise and work with the staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers’ support groups which promotes interaction, stimulation and wellbeing. You will build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to develop and promote the service.

Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring improvements and new monitoring systems are embedded across the service.

Closing date for applications: 9am, 4th March 2026 (Extended until 11th March 2026)

Interview Dates: 17th March 2026

Please note this role is subject to an enhanced DBS check