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About Care4Calais
Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.
We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.
Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.
Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the role
The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.
The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety.
You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer.
This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.
Key Responsibilities
Your responsibilities will include, but will not be limited to:
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Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.
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Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
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Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
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Managing and supporting large teams of dedicated volunteers supporting people seeking safety.
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Being involved in ensuring that safeguarding procedures are followed in your teams.
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Volunteer onboarding and induction, and continuous volunteer management.
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Develop and deliver training to volunteers.
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Regular in-person visits to the volunteer teams you manage in London.
Person Specification
Essential Skills and Experience:
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Clear leadership ability, with the capability to act with initiative and drive;
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Proven project management skills;
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Strong commitment to the rights of people seeking safety;
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Commitment to Care4Calais' values and mission, including anti-racism;
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Hands on, operational, dynamic and enthusiastic;
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Team worker with good communication and people skills;
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Self-motivated and used to managing multiple priorities to meet deadlines;
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Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;
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Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;
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Excellent verbal and written communication skills;
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Ability to work on Google Workspace and Office 365.
Desirable Skills and Experience:
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Experience leading and managing volunteer teams from varied backgrounds
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Experience working/volunteering supporting people seeking safety
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Experience in making grant applications/fundraising experience and managing budgets
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.
Applications
Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.
We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Are you looking for an exciting and new challenge? Are you passionate about supporting children, young people and families? If so, look no further!
Are you passionate about helping children, young people, and families achieve positive change? We are looking for a compassionate and motivated Administrative Worker to join our team. This role is ideal for someone who enjoys working with Children young people and families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
We are seeking a part time, Administration Assistant to work across our Best Start Family Hubs within Sandwell. This is a fantastic opportunity to become part of a passionate and committed team and be an active member of the wider Best Start Family Hub Network.
This role is ideal for someone who enjoys working with Children young people and families, thrives in a collaborative environment, and is committed to safeguarding and improving outcomes for children.
Car driver is preferred due to travelling across the whole of Sandwell when cover maybe needed.
Working pattern:
Monday to Friday with flexibility required for occasional evening and weekend work to meet the needs of the service.
Some key activities/objectives include:
- Provide a warm, friendly and approachable welcome, ensuring all individuals feel valued, respected and at ease.
- Arrange meetings, appointments, and events for visitors and external partners, ensuring all necessary facilities and health & safety requirements are in place.
- Support the Administration Lead and wider team to ensure accurate monitoring data is collected and reported on a quarterly basis, including case studies and service user feedback, in line with GDPR requirements.
- Support the safety and wellbeing of service users and visitors, including recognising and reporting safeguarding concerns and escalating appropriately in line with procedures.
- Ensure the hub is presentable at all times, including maintaining displays and preparing rooms in line with bookings and activities.
- Assist with signposting, logging requests and liaising with senior staff and project workers as required.
- Stock taking of resources to ensure that the hub is fully equipped with necessary items such as stationery and first aid supplies.
- Support the promotion of materials to engage communities, including newsletters, leaflets, notice boards, displays etc.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements
Salary: £39,742 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 22nd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional and national partners representing the worlds of charity, faith, business, government and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fuelled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us - we have launched a five-year strategy, our 100% Pledge Campaign and an established programme of corporate events. We have also successfully delivered Warm Welcome Week for two years in collaboration with a wide range of partners and are looking forward to continuing to build on this success.
The Opportunity
This is an exciting opportunity for an experienced and creative Communications and Brand Manager (Partnerships) to join a small, friendly and ambitious team in a varied role with genuine opportunity for development and impact. The Communications and Brand Manager (Partnerships) is primarily fundraising focused, delivering compelling communications strategies to support individual giving, fundraising events and our growing number of Corporate Partnerships, including Sky, Co-op, National Grid, OVO, Cadent, UKPN, Barratt Redrow and SGN. The role will specialise in maximising brand impact and income-raising potential.
The role sits within the growing Communications Team, which is led by the Director of Communications and includes the Communications Manager and Communications Assistant.
Reporting to the Director of Communications, the postholder will play a key role in telling the Warm Welcome Story for positive change, raising awareness to grow the brand and creating campaign strategies to support income generation.
We are looking for someone who is highly organised, agile and collaborative, whilst bringing creativity and initiative to their work. Relationship building will be key, working with a wide variety of high-profile corporate partners, stakeholders and ambassadors. You will be an excellent brand champion with the skills to develop stand out creative ideas for partnership campaigns, awareness campaigns and activations. While the role is primarily fundraising focused, you will support the delivery of the wider Warm Welcome Communications Strategy.
In this role, you will work across all aspects of communications strategy including, PR, events, brand asset development, storytelling, digital marketing, and campaigns.
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Act as the primary communications adviser for the fundraising team, including the Corporate Partnerships Manager and corporate partners, identifying communications opportunities and advising on strategic messaging, content, PR and tactics.
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Manage the development and execution of communications strategies for Warm Welcome’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
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Deliver communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising, and with external partners.
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Develop stand out creative ideas for campaigns and activations to shape and deliver integrated activities that cut through, including Warm Welcome Week.
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Act as a brand ambassador, advising and supporting the team to deliver brand-aligned messaging and content. Plus, crafting messaging and designing brand assets, marketing materials, presentations and resources.
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Create content to show the impact of Warm Welcome Spaces, including delivering hard-hitting press releases and impact reports.
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Create content for social media channels, website and digital newsletters.
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Develop case studies and organise photoshoots to tell the Warm Welcome story for positive change.
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Support the delivery of the Patrons and Ambassadors Strategy.
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Help manage the systems and processes needed for effective partnership and stakeholder management, including CRM use, reporting and tracking.
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Work collaboratively with colleagues across the Warm Welcome Campaign to connect partners with Warm Welcome Spaces and activities across the UK.
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Contribute to wider communications activity and team objectives.
Person Specification
Essential Experience
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Proven experience designing and executing high-impact brand or corporate partnership communications plans, ideally for a non-profit organisation.
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Strong track record of developing and delivering integrated communications campaigns across multiple channels, targeting a range of audiences.
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Highly collaborative and able to build strong relationships with internal and external stakeholders.
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Proven experience of crafting messages and stories.
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Experience creating brand assets using Canva or similar tools.
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Experience of crafting compelling content for press releases and liaising with journalists.
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Strong track record of delivering content for digital media channels.
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Experience managing multiple priorities and deadlines effectively.
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Experience of monitoring and evaluating communications impact, using data and insights.
Desirable Experience
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Experience using CRMs or databases for relationship management and reporting.
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Experience working within the charity, community or social impact sector.
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Experience of delivering patrons and ambassadors programmes.
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Experience of developing new brands.
Abilities and Understanding
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Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.
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Strong relationship-building and communication skills.
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Ability to communicate confidently and professionally with a range of audiences.
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Ability to manage competing priorities and work independently.
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Strong organisational skills and attention to detail.
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Understanding the importance of accurate record keeping and effective systems.
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Ability to work collaboratively within a small and fast-moving team.
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Confident using Google Workspace, Microsoft Office and CRM systems.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starter with high level of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
For full details on how to apply, please view the attached role description.
