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Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Join a passionate committed team with a lead role in driving forward social justice through community-led action and partnership development!
You will work in alliance with the Community Savers Leadership and key partners to support creative organising for gender, housing, climate, and economic justice across Manchester neighbourhoods. This role is funded by the National Lottery Community Fund (Reaching Communities).
You will need:
- A deep understanding of the context for facilitating community action and community-led development projects in areas experiencing long term and intersecting inequalities.
- The ability to maintain a positive ‘can do’ attitude while negotiating complex and potentially obstructive political or relational dynamics.
- Skills & experience in the following areas: community-led action; advocacy; campaigns, fundraising, communications, leadership development, brokering partnerships, equality diversity and inclusion, conflict resolution, safeguarding.
Role summary: You will work with the Community Savers Leadership and key partners on the strategic development of community action, projects, and partnerships that reduce health inequalities and promote social justice. This will include networking and building relationships with existing and potential statutory and non-statutory partners; bringing in appropriate expertise to achieve community-led development projects; direct support for community action such as community-led research projects and partnerships; community mapping, visioning and action planning; supporting reflection and evaluation; and sharing learning widely. You will also supervise the coordination support provided to affiliated groups and leaders by our Community Action Coordinator (Manchester); ensuring a community-led process underpins leadership and associational development.
Please download the application pack for further information and a full job description noting that this is a 0.6% FTE 3-year fixed term contract (actual salary pro rata).
Note that Community Savers is a majority women-led and transinclusive movement. Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
2 x Vacancies Available
We are looking for two passionate Team Leaders to join our new Wigan Crisis Space service and support local residents experiencing emotional distress and mental health challenges.
Wigan Crisis Space is a new service providing a safe space for those in distress and struggling with unwanted thoughts and feelings. Looking to improve mental health and wellbeing, we connect individuals to a range of services to reduce low mood, anxiety and loneliness, develop new skills and ensure their voice is heard.
As a Team Leader, you will combine strong leadership skills with a caring and supportive approach. You will have a good understanding of mental health and the impact it can have on people's lives, alongside the ability to lead and develop a team delivering high-quality support.
You will have a proven track record of working effectively with individuals and their families, contributing to service development, and supporting colleagues to learn and grow. You will be a self-starter who is confident in helping to shape and develop a new provision within the local community.
Main Responsibilities
• Lead and line manage a small team of Support Time Recovery (STR) Workers to deliver a safe, effective and responsive service.
• Support STR Workers with goal setting, safety planning and interventions, providing guidance and advice on safeguarding matters and working closely with the Service Manager on complex cases.
• Develop and maintain knowledge of local services and organisations that can provide support to improve wellbeing.
• Ensure regular and robust case recording and risk management in line with quality standards.
Benefits
• 25 days annual leave (pro rata for part-time employees), increasing by one day each April up to a maximum of 30 days, plus bank holidays.
• Up to 6% matched pension contributions.
• Flexible working arrangements, with the right to request flexible working from day one.
• Enhanced paid sick leave and family leave provisions.
• Eye care vouchers and winter flu jab vouchers.
• Cycle to Work scheme.
• Ongoing training and professional development opportunities.
Role Details
• Salary: Starting at £28,884 FTE per annum, rising to £31,698 FTE per annum (£23,419.45 to £25,701.08 per annum for 30 hours per week).
• Location: Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office-based and wheelchair accessible.
• Hours: Part-time, 30 hours per week. Working late afternoons and evenings, with weekend working on a rota basis.
• Contract: Permanent.
Find Out More
Interested in learning more about Wigan Crisis Space and what it's like to work within the service?
We are holding an informal online drop-in session where you can meet the Service Manager and Operational Manager, learn more about the role and the service, and ask any questions you may have before applying.
• Date: Tuesday 1 September 2026
• Time: 3:00 pm
• Location: Online via Microsoft Teams
• Joining details are available on the Family Action vacancy webpage.
No booking is required. We would be delighted to meet anyone interested in joining the team and learning more about the service.
About Family Action
Wigan Crisis Space is delivered by Family Action, a national charity that works from the heart of local communities. For more than 150 years, we have supported people through change, challenge and crisis, providing practical, emotional and financial support to families, children, young people and adults across the UK.
We are a forward-looking, ambitious and people-focused organisation, committed to continuous improvement, mutual respect and excellence in all we do.
How to Apply
• Click the Apply button below. You will be redirected to the Family Action vacancy webpage to complete your application.
• Closing Date: Sunday 6 September 2026 at 11:59pm.
Interview Date
In-person interviews are scheduled to take place on Monday 14 September 2026.
For Direct Queries
If you would like to discuss any aspect of the role, the selection process or flexible working requests, please visit the Family Action vacancy webpage for the hiring manager's contact details.
Our Commitment to Equality, Diversity and Inclusion
We are committed to building a diverse workforce and welcome applications from all sections of the community. We particularly encourage applications from people from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.
We are happy to consider reasonable adjustments throughout the recruitment process and in the workplace. Candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs for candidates invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
6 x Vacancies Available
We are looking for six client-focused Support Time Recovery Workers to join our new Wigan Crisis Space service, supporting local residents experiencing emotional distress and mental health challenges.
Wigan Crisis Space is a new service providing a safe space for those in distress and struggling with unwanted thoughts and feelings. Looking to improve mental health and wellbeing, we connect individuals to a range of services to reduce low mood, anxiety and loneliness, develop new skills and ensure their voice is heard.
Our STR Workers provide low-level calming interventions and one-to-one support to help people identify the causes of their emotional distress and put in place a support plan that includes signposting and referrals to other appropriate organisations and services.
The ideal candidates will have an awareness of mental health conditions, experience of building strong relationships with people and excellent listening skills. The ability to develop trust with those accessing the service is key to supporting them to achieve their recovery goals and desired outcomes.
Main Responsibilities
• Develop trusting relationships and provide short-term one-to-one appointments that offer practical and emotional support.
• Carry out initial ‘getting to know you’ conversations, working with individuals to plan their support and achieve the goals and outcomes that are important to them.
• Develop and maintain knowledge of local services and organisations that can provide support to improve wellbeing.
• Ensure regular and robust case recording and risk management in line with quality standards.
• Complete referrals to ensure people accessing Wigan Crisis Space have the appropriate support networks around them.
• Support and facilitate group activities that promote wellbeing and recovery as part of our prevention agenda.
Benefits
• 25 days annual leave (pro rata for part-time employees), increasing by one day each April up to a maximum of 30 days, plus bank holidays.
• Up to 6% matched pension contributions.
• Flexible working arrangements, with the right to request flexible working from day one.
• Enhanced paid sick leave and family leave provisions.
• Eye care vouchers and winter flu jab vouchers.
• Cycle to Work scheme.
• Ongoing training and professional development opportunities.
Role Details
• Salary: Starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (£14,314.62 to £15,766.02 per annum for 21 hours per week).
• Location: Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office-based and wheelchair accessible.
• Hours: Part-time, 21 hours per week. The role includes evening and weekend working on a rota basis.
Find Out More
Interested in learning more about Wigan Crisis Space and what it's like to work within the service?
We are holding an informal online drop-in session where you can meet the Service Manager and Operational Manager, learn more about the role and the service, and ask any questions you may have before applying.
• Date: Tuesday 1 September 2026
• Time: 10:30am
• Location: Online via Microsoft Teams
• Joining details are available on the Family Action vacancy webpage.
No booking is required. We would be delighted to meet anyone interested in joining the team and learning more about the service.
About Family Action
Wigan Crisis Space is delivered by Family Action, a national charity that works from the heart of local communities. For more than 150 years, we have supported people through change, challenge and crisis, providing practical, emotional and financial support to families, children, young people and adults across the UK.
We are a forward-looking, ambitious and people-focused organisation, committed to continuous improvement, mutual respect and excellence in all we do.
How to Apply
• Click the Apply button below. You will be redirected to the Family Action vacancy webpage to complete your application.
• Closing Date: Sunday 6 September 2026 at 11:59pm.
Interview Dates
In-person interviews are scheduled to take place on 16 and 17 September 2026.
For Direct Queries
If you would like to discuss any aspect of the role, the selection process or flexible working requests, please visit the Family Action vacancy webpage for the hiring manager's contact details.
Our Commitment to Equality, Diversity and Inclusion
We are committed to building a diverse workforce and welcome applications from all sections of the community. We particularly encourage applications from people from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.
We are happy to consider reasonable adjustments throughout the recruitment process and in the workplace. Candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs for candidates invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Code Your Future
Code Your Future trains dedicated people in poverty to change their lives by getting good jobs in the software industry. We have helped hundreds of people get jobs so far, including at companies like Google, Slack, HashiCorp, Thoughtworks, and Capgemini. All of our education is free, and we cover expenses like childcare and transportation to support people in need.
We teach part-time courses using a flipped classroom style, assigning our trainees material to learn and exercises and projects to work on. We meet in person once a week on Saturdays, and host mentoring sessions during the week, to help people with their learning. Our teaching and mentoring is primarily delivered by volunteers with a diverse set of backgrounds and skills, and our curriculum is all open source.
We sell corporate packages to companies to reach hiring and sponsorship agreements. We can create a custom training track to adjust to companies’ technical requirements.
Position Overview The People & Operations Lead manages the day-to-day execution of internal operations, driving efficiency through automated workflows across HR, finance, and community safeguarding.
Your Responsibilities
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HR Operations: Manage the full employee lifecycle (onboarding to offboarding), leave, and training management. Ensure compliance with the Equality Act, managing access requirements and reasonable adjustments across the organisation.
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Financial Administration: oversee regular financial approvals, weekly expense processing, and support the annual audit.
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Safeguarding: act as Designated Safeguarding Lead (DSL). Maintain safeguarding policies and ensure training is understood across our community.
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Systems & Automation: modernise internal tools and grant administration workflows to reduce manual admin tasks, whilst maintaining operational data integrityand managing secure user access across internal databases (HR, grant tracking, and community records).
Your Background
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Hands-on experience in operational HR, DSL safeguarding, and core financial processes, with a passion for designing clear, efficient workflows.
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Compliance & Safeguarding Focus: Hands-on experience with safeguarding best practices, equality legislation (Equality Act, access requirements, reasonable adjustments), and data protection compliance (working alongside our DPO on GDPR/SARs).
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Pragmatic Problem Solver: Comfortable managing multiple operational streams.
Why Join Us?
You will be playing a central role in keeping our mission running safely and effectively. You’ll have the opportunity to shape our internal processes, work closely with passionate leaders, and make a tangible impact every day.
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 31st March 2030
Location: Any UK Trust office - 40-60% of the week spent in the office and an expectation to travel when required
Interviews: 24/09 and 25/09 over MS Teams
We are looking for an ambitious and commercially minded Senior Manager to lead the launch and delivery of a flagship corporate volunteering and fundraising campaign for The King’s Trust.
This fully funded role runs until March 2030 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.
This high-profile role sits at the heart of our corporate partnerships’ strategy, driving both employee engagement and income growth across a portfolio of valued partners. The income generated through this campaign will help fund a bold new initiative at The King’s Trust; one that will inspire businesses, communities, and volunteers to come together and support young people to thrive. You will work closely with corporate stakeholders to build strong relationships, unlock opportunities, and create compelling campaigns that inspire employees to take action and maximise impact.
Working alongside the Head of Corporate Volunteering, you will lead planning and execution, bringing together internal teams, corporate partners, and external stakeholders to deliver seamless, engaging experiences. From developing innovative engagement strategies and managing communications, to overseeing events, budgets, and performance reporting, you will ensure every aspect of the campaign delivers against commercial objectives, generates income, and supports organisational goals.
A key part of the role will be identifying and pitching new ideas, initiatives and engagement opportunities to corporate partners, helping them deepen their involvement and achieve their own social impact ambitions. You'll work closely with the Corporate Partnerships team, providing creative solutions, campaign expertise and strategic support to help unlock new fundraising, volunteering and partnership growth opportunities across their portfolios.
This is a fast-paced, highly collaborative role for someone who combines strong commercial acumen with exceptional relationship-building skills. You'll be comfortable influencing senior stakeholders, spotting opportunities for growth, developing compelling propositions, and bringing diverse teams together to deliver ambitious targets. If you're energised by creating meaningful partnerships, driving measurable results, and delivering campaigns that make a lasting difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Senior Managers of Employee Engagement?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Senior Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
At Just Finance Foundation (JFF), we exist to change how children grow up with money.
In 2025, 135,809 children across 551 primary schools had the opportunity to build essential money skills through our LifeSavers programme. Now we’re entering an exciting period of growth and digital transformation and we’re looking for an experienced Senior Web Developer & Product Lead to help us take the next big step.
The opportunity
You’ll lead the development and launch of a significant new digital platform, taking an established vision and turning it into a high-quality experience for our users.
This is a hands-on development role with genuine product ownership. You’ll write code, solve technical problems and make architecture decisions, while working closely with marketing and programme delivery colleagues to understand user needs, shape priorities and own the product roadmap.
As part of a small charity, you’ll have the opportunity to make a visible difference, but you’ll also need to be pragmatic and resourceful. You’ll work within real-world budget and capacity constraints, finding proportionate solutions, making smart trade-offs and focusing resources where they can have the greatest impact.
You’ll also help us build for the future by establishing the technical foundations, documentation and ways of working that enable JFF to confidently own and develop the product beyond this 12-month role.
What you’ll bring
We’re looking for someone who combines strong hands-on web development skills with excellent product understanding. You’ll bring:
· Significant experience building and maintaining WordPress websites or digital products.
· Strong front-end skills alongside back-end development experience.
· Experience developing WordPress beyond standard configuration, including custom functionality and integrations.
· Experience with APIs and data flows between digital systems.
· Experience taking a substantial digital product or feature from requirements through to launch.
· Strong product thinking and the ability to balance user value, organisational needs and technical feasibility.
· A good understanding of accessibility, security, performance and maintainable development.
· Comfort using AI-assisted development tools and workflows to support faster, higher-quality delivery, with appropriate judgement around quality, security and maintainability.
· The ability to communicate technical decisions clearly to non-technical colleagues.
Experience with Salesforce integrations, agentic coding tools, analytics, user research or usability testing would be an advantage. Charity or education experience is welcome, but not essential.
You’ll enjoy building things, solving problems and taking ownership. You’ll be pragmatic and resourceful, comfortable making good decisions with limited budgets and capacity, and motivated by the opportunity to see the difference your work can make in a small, purpose-driven charity.
Interested in helping JFF bring meaningful financial education to more children and young people across the UK? Read the full Job Description to find out more about the role.
To apply please submit your CV along with brief answers to the application questions to the email address provided by 11.59 on 13th September 2026.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.
The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.
Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.
The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.
The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.
The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.
You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.
You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.
Specifically seeking candidates with:
· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.
· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.
· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.
· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.
· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.
· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.
· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video instead.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
Senior Philanthropy Lead
We are seeking an experienced relationship-led fundraiser to grow high-value support, develop major donor relationships and help drive ambitious income growth.
Salary: £40,000-£44,000pa
Location: Remote – Travel required for donor meetings and events
Hours: Full time – Compressed Hours, 9 day fortnight also considered
Closing date: 24th September 2026 – CV’s will be reviewed on a rolling basis
About the role
This is an exciting opportunity for an experienced major donor, philanthropy or partnership fundraiser to take a leading role in developing high-value relationships for a national Christian charity tackling poverty across the UK.
Reporting to the Head of Philanthropy, you will help shape and deliver the major donor strategy, driving sustainable, multi-year income growth and managing some of the charity’s most significant supporter relationships, including gifts of £10,000 to £100,000+.
You will lead and develop a small philanthropy team while building meaningful relationships with existing and prospective supporters and partners.
Key responsibilities include:
- Developing and delivering major donor strategy, growth plans, pipelines and KPIs
- Managing and growing a portfolio of high-value relationships
- Identifying and cultivating new donors, supporters and opportunities
- Creating compelling proposals, funding opportunities and personalised engagement plans
- Leading face-to-face meetings and representing the charity at high-level events
- Working with senior colleagues, including the CEO, to deepen supporter engagement
- Line managing and developing members of the philanthropy team
- Using CRM data and insight to track performance and identify opportunities
- Delivering agreed annual philanthropy income and engagement targets
About you
You may already be working in major donor fundraising or philanthropy, or you could bring strong partnership fundraising experience with the relationship-building and income-generation skills to make the move into this role.
You will bring:
- Strong major donor, philanthropy or partnership fundraising experience
- A track record of securing significant income through major gifts, partnerships or high-value relationships
- At least three years’ experience in fundraising, partnerships or relationship management
- The ability to build trusted, long-term relationships with people of influence
- Excellent communication, influencing and presentation skills
- Line management or people development experience
- Strategic thinking and the ability to manage pipelines, budgets and income forecasts
- The confidence to engage senior stakeholders and develop new opportunities
- Flexibility to travel across the UK, including occasional evening and weekend commitments
Above all, you will be a natural relationship builder who can inspire people, understand what motivates them and turn strong relationships into meaningful long-term support.
About the organisation
You will be joining a national Christian charity committed to tackling poverty and transforming lives. The organisation works alongside churches, supporters and communities to help people facing financial crisis and build a growing movement for change.
This is a collaborative, ambitious and deeply relational organisation where Christian faith is central to its mission and culture.
Other roles you may have experience of could include: Major Donor Manager, Philanthropy Manager, Partnerships Manager, Corporate Partnerships Manager, Major Gifts Manager, Senior Philanthropy Manager, High Value Relationships Manager, Major Donor Fundraiser, Strategic Partnerships Manager or Senior Fundraising Manager.
Please note: The charity can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
#INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose: We are looking for a Deputy Service Delivery Lead to support the leadership and operational delivery of the National Road Victim Service, helping to ensure strong people management, consistent service delivery, quality standards, safeguarding, governance and contract performance across teams and processes.
Working closely with the National Service Delivery Lead and wider leadership team, the postholder will support operational smoothness, resilience planning, quality assurance, safeguarding and clinical governance practice.
The role will support service resilience and operational, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.
The role will lead day-to-day management of Regional Managers, including check-ins, performance review, workforce support and capacity oversight, while enabling Regional Managers to line manage caseworkers effectively.
Line management responsibility for Regional Managers will be shared with the National Service Delivery Lead.
The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.
The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.
The Deputy Service Delivery Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
What we offer:
A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
Birthday day off (taken any time)
Enhanced sick pay and compassionate leave
Death in service benefit
Pension
Employee Assistance Programme
Flexible working
A rewarding role with purpose
Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: You will be a credible, compassionate and accountable operational leader with the confidence to support service delivery, people management, quality assurance, safeguarding, governance and contract performance across NRVS.
You will combine strong judgement, organisation and constructive challenge with the ability to support Regional Managers, strengthen consistent practice and turn quality assurance, service date and learning activity into practical improvement.
You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers and caseworkers through effective line management, training, peer support and service improvement activity.
Specifically seeking candidates with:
· Strong leadership, operational judgement and people management skills, with the ability to support Regional Managers to lead their teams confidently and consistently.
· Clear communication, influencing and relationship-building skills with practitioners, managers, senior leaders, commissioners and external stakeholders.
· Ability to support safe, proportionate decision-making and escalate safeguarding, governance, risk or quality issues appropriately.
· Knowledge and understanding of trauma-informed working and trauma-informed organisations, with the ability to support managers and teams across Brake to apply these principles consistently.
· Strong facilitation, training, coaching and peer support skills, with the ability to contribute to professional development for managers and caseworkers.
· Ability to analyse service data, quality assurance findings, risks, KPIs and client journey information, and translate insight into practical improvement.
· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and support contract and service assurance.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video instead
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.
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About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
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About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
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Key responsibilities
Training and development
- Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.
- Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.
- Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.
Community building and partnerships
- Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.
- Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.
- Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.
Team leadership
- Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.
- Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.
- Collaborate with team members to improve internal systems, document learning, and integrate specialised expertise into Act Build Change practice.
Fundraising and sustainability
- Raise at least £60,000 per year through partner projects, funding bids, and membership dues to ensure financial sustainability.
- Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.
- Represent Act Build Change in networks and at events within the broader social justice ecosystem.
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What we're looking for
Essential experience and skills
- Experience in community organising, including engaging local communities and winning broad-based campaigns.
- Experience in managing and developing effective teams.
- Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.
- Experience in designing, delivering, and evaluating high-quality training programmes.
- Experience in fundraising and financial management.
- Comfortable using digital tools and platforms.
Desirable experience and skills
- Experience of using coaching and/or collective care methods in organising and management contexts.
- Lived experience aligned with the communities we work alongside.
- Lives in the North of England.
Personal qualities
- You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.
- You understand social justice movements, community organising methodologies, and power building initiatives.
- You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.
- You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.
- You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.
- You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.
- You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.
- You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).
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What we offer
Salary and benefits
- £46,350-53,045 salary, depending on experience.
- Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
- Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
- Pension scheme and enhanced parental leave and sick pay.
Working arrangements
- Fully remote working (must be within 4 hours of central London).
- Access to office space in London when needed.
- Co-working space expenses available for those based outside London.
- Occasional travel to London may be required (up to twice a month), with expenses covered.
- Team away days around the UK (up to four times a year), with expenses covered.
- Full equipment and tech support provided.
Growth and impact
- Direct contribution to building people's power and making positive social change.
- Collaborative, mission-driven work environment with impact across the UK.
- Professional development opportunities including training and events (assessed on an individual basis).
- Clear growth pathway in an expanding team.
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How to apply
Please submit your application using the application form.
Note:
- This role is for UK-based candidates who have the right to work in the UK.
- Applicants that do not follow these instructions may not be considered.
- Due to the volume of applications we may not be able to respond to everyone.
What to submit
- Your CV (PDF, max. two pages).
- Answers to all application questions, providing specific examples.
Next steps
- Submit your application by Mon 14 Sep at 23:59.
- First round interviews will begin the week of Mon 28 Sep.
- We may arrange a second round of interviews.
- The role will start from Nov 2026.
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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CAHN is seeking an ambitious, creative and experienced Head of Fundraising & Events to lead our fundraising and events portfolio and help drive the organisation’s next phase of growth.
You will lead fundraising development, identify new income opportunities, build strong relationships with funders, corporate partners and supporters, and deliver high-profile events that generate income, engagement and impact.
Working closely with senior colleagues and external stakeholders, you will combine strategic thinking with hands-on delivery to grow sustainable income, strengthen partnerships and maximise opportunities for CAHN.
We are looking for a confident and results-driven professional with a proven fundraising and events track record, excellent relationship-building skills and a passion for tackling health inequalities affecting Black Caribbean and African communities.
This is your opportunity to use your expertise, creativity and leadership to help create lasting change.
The client requests no contact from agencies or media sales.
The Role
Thank you for the interest in this role – it is an exciting one.
You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development.
This role will play a significant in making that happen via:
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Identifying and securing new customers.
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Retaining and growing income from our current customers.
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Building relationships that drive programme registrations.
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Using data and insights to adapt approaches and drive efficiency.
Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer.
You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction.
Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.
Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship.
Role summary:
Role purpose:
Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
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Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
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Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
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Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
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Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
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Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
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Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
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Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
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Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity.
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Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans.
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Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
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Support new centre onboarding, from initial conversations through to registration and early delivery support.
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Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
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Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes.
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Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
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Ensure every interaction reflects the Leadership Skills Foundation’s values.
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Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history.
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Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
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Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data, systems, and insight to drive decisions
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Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
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Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
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Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
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Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency.
Collaborate across teams and support innovation
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Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback.
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Feedback insight from centres to inform programme development and sector-specific improvements.
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Contribute to team planning meetings, training sessions, and department-wide initiatives.
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Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
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An understanding of education systems in the UK.
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An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
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Strong interpersonal and communication skills.
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Experience of working on own initiative and being a self-starter.
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Confidence in presenting externally to customers and partners.
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Experience of working with CRM systems, sales forecasting tools, and Management Information systems.
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Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
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Ability to present information concisely using Microsoft Office programmes.
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An ability to network, influence and build relationships with key stakeholders andcustomers.
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An ability to convert external relationships into long standing customers results.
Desired
Previous experience in a sales environment.
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An understanding and passion for leadership skills development and the value it provides for young people and centres.
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Excellent customer service skills.
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An understanding of awarding bodies and their operating landscape.
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
The role
The Domestic Abuse Team Service Manager will act as a lead professional for Talk, Listen, Change in Manchester and Greater Manchester. This role will be to lead a diverse team of Adult / Children & Young People’s Practitioners to continue the development of a range of domestic abuse services including those focused on prevention, early intervention, behaviour change, services for victims, perpetrators and children and young people. Additionally, the role will involve building key relationships with partner agencies, local authorities and commissioners and managing contracts.
Services include:
- Adult Domestic Abuse Perpetrator Provision (early intervention, behaviour change, high risk high harm).
- Thriving Families partnership
- Children and Young People Services (teenage relationship abuse, sibling on sibling harm, CAPVA)
Direct Line Management: 6 to 12 staff, including team leads.
About you
You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of perpetrator, Victim survivors and Children’s and Young People’s interventions. You will also have extensive knowledge of Safeguarding and experience of managing Safeguarding issues. Provide strong, inspirational leadership and management of all services including the provision of all line management duties for direct reports (regular one-to-ones, performance appraisals, team meetings, sickness and performance management).
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.



