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Action Duchenne, Remote
£30,799 per year
Support families and boys living with Duchenne through organising events - meet ups, summits, residentials and more.
Posted 1 week ago

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Closing tomorrow
Dimensions, Remote
£40,312 per year
Posted 1 week ago
Army Cadet Charitable Trust UK, Remote
£38,465 per year
Are you passionate about Agile delivery, team facilitation, and helping digital products reach their full potential?
Posted 4 days ago Apply Now
Molly Rose Foundation, Remote
£55,600 - £61,600 per year
Seeking an experienced operations professional to help grow and streamline our activities and deliver against our organisational strategy.
Posted 6 days ago Apply Now
Page 2 of 4
Not For Profit People
East of England (On-site) 7.33 miles
£34000 - £39000 Per Annum
Full-time
Permanent
Job description

Service Manager – Outreach & Day Centre

We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage.

Overview

Position: Service Manager – Outreach & Day Centre
Salary: £34,000–£39,000 per annum (dependent on experience)
Location: Southend-on-Sea
Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required)
Contract: Permanent
Closing date: 28th May 2026

About the role

This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused.

Key responsibilities include:

  • Leading and overseeing community outreach and day centre provision to ensure flexible, person centred and assertive engagement.
  • Managing and developing deputy managers, staff, volunteers and peer mentors, promoting reflective and values led practice.
  • Providing oversight of safeguarding, risk management, crisis intervention and complex casework.
  • Ensuring services meet contractual requirements, KPIs and quality standards.
  • Using performance data and service user feedback to drive continuous improvement.
  • Building strong partnerships with statutory and voluntary sector agencies to support positive housing and recovery outcomes.
  • Overseeing operational budgets, resources, health & safety and compliance.
  • Contributing to cross service leadership and participating in an on call rota.

About you

You will bring significant experience of managing frontline services within homelessness, rough sleeping or multiple disadvantage. You will have a strong understanding of trauma informed practice and the ability to lead teams in challenging, fast paced environments.

You will also demonstrate:

  • Proven people management and leadership skills.
  • Experience of safeguarding, crisis response and complex case management.
  • Strong partnership working and communication skills.
  • Confidence using performance data to improve services.
  • A resilient, compassionate and outcomes focused approach aligned with values of dignity, respect and inclusion.

About the organisation

This organisation delivers life changing services for people facing homelessness and rough sleeping, working within psychologically informed environments and in close partnership with local agencies. The culture is collaborative, reflective and committed to equality, diversity and co production with people who have lived experience.

Other roles you may have experience of could include:
Homelessness Service Manager, Supported Housing Manager, Outreach Manager, Rough Sleeping Manager, Day Centre Manager, Housing Services Manager, Community Services Manager, Social Care Manager.

Organisation
Not For Profit People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 12 May 2026
Closing date: 28 May 2026 at 23:30
Job ref: 8411
Tags: Social Care / Development, Project Management, Business Development, Housing, Operations, Engagement / Outreach, Homelessness, Strategy, Governance / Management