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About us
National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home.
Millions of households across the UK face high energy bills, low incomes and poor energy efficiency. We provide practical support, influence policy and work with partners to tackle fuel poverty and improve lives.
Our values guide everything we do – we make things happen, we put people first and we lead the way. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.
The role
We are looking for a motivated and skilled Energy Adviser to support households across London.
You will provide trusted one-to-one energy advice, help clients navigate complex energy issues, deliver group awareness sessions and support NEA’s wider community engagement work. Regular travel across London is required using NEA’s Mobile Advice Centre, so a full current driving licence is essential.
This is an exciting opportunity to:
Provide one-to-one energy advice and casework support to low-income and vulnerable households.
Deliver group energy advice sessions and community presentations.
Support clients referred through NEA’s Energy Advice and Support services.
Build strong relationships with referral partners and community organisations.
Maintain accurate client records and contribute to project reporting.
Support wider NEA programmes and organisational priorities.
Your work will directly improve the health, wellbeing and energy resilience of households most at risk.
What you will need to succeed
You will bring:
Experience delivering energy advice by telephone, webchat or face-to-face.
Knowledge of domestic energy efficiency.
Understanding of the challenges facing vulnerable communities.
Excellent communication and organisational skills.
Ability to work independently and manage competing priorities.
A full current driving licence and confidence travelling across North London.
This is a hybrid role based at NEA’s London office.
Hybrid and home working are subject to appropriate health and safety and GDPR requirements. Applicants must be resident in the UK and have the right to work in the UK. This role is subject to a Standard DBS check.
What we offer
£29,064 to £34,267 (FTE) per annum (Levels 3–6, Points 12–22), plus £3,300 London weighting where applicable. New appointments will normally start at the beginning of the salary scale.
11.5% non-contributory pension.
25 days’ annual leave, plus 3 additional Christmas closure days.
All public holidays.
Flexible and hybrid working arrangements.
Enhanced family-friendly policies.
Employee Assistance Programme.
Employee benefits platform.
Please note that NEA is not a sponsoring organisation. Applicants must already have the right to work in the UK or be able to obtain this independently.
CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
NEA is an equal opportunities employer. We welcome applications from everyone with the skills and experience to help us tackle fuel poverty.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford
If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.
About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing.
This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.
About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change.
We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other.
What you’ll be doing:
About you:
You don’t need to tick every box, but you will bring:
Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn.
What we offer:
How to apply:
To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements.
We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
We are excited to be partnering with HCPT who are looking for a Finance Assistant for a UK charity offering fully supported breaks for children and adults with disabilities or complex needs, creating safe, inclusive experiences grounded in compassion and community. You will be working on the day-to-day financial processing, administration, payments and reporting.
Hybrid role, min 2 days in their Rugby Office
Role:
To support the finance team with the effective delivery of day-to-day financial operations, ensuring accurate and timely processing of income, payments, invoices, and financial transactions.
The role contributes to the smooth running of financial systems and processes, supporting colleagues, volunteers, donors, and suppliers, and ensuring high standards of accuracy, compliance, and service.
The post holder will also provide support across wider finance activities, including basic financial reporting, audit preparation, and maintaining financial controls, while assisting with key organisational activities and ongoing transformation projects
The Candidate:
Experience of purchase ledger and invoice management
Experience preparing and posting journals (with supervision where required)
Familiarity with finance systems (Xero experience desirable)
Understanding of finance operations within a small to medium-sized organisation
Strong Excel and Microsoft Office skills
Confidence handling financial data and transactions
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK.
Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Organisation
GSG Impact is a global non-profit organisation working across 48 countries to help build impact economies - economic systems that mobilise capital to deliver long-term social, environmental and economic value. Through our network of National Partners, we work with governments, investors, businesses and civil society to strengthen impact ecosystems, mobilise domestic capital and develop practical solutions to global challenges including climate resilience and sustainable finance.
We have a small team of 21 staff working remotely across the globe and income in 2025 was £6.3m.
Position Summary
The Head of Finance is the lead finance professional at GSG Impact, and, with the support of the Chief Operating Officer, is responsible for leading all aspects of the charity's finances.
The Head of Finance will be the owner of the external audit relationship and be responsible for the production of the annual report and accounts, including all regulatory compliance associated with a UK based charitable entity. They will support the leadership’s preparation for, and presentations to both the charity’s Finance and Audit sub-committee and the main GSG Board.
The postholder will ensure that the charity’s budget and financial position are closely monitored and that established financial controls, spanning the procurement to payments cycle, are firmly adhered to.
They will lead on the annual budget setting process, including interim reforecasting, and financial reporting.
In addition, the postholder will provide budgetary support, business partnering and technical advice to non-finance staff, and build strong relationships across the organisation, particularly the Fundraising and Programme Support Teams, positioning GSG for continued success and financial sustainability.
Key Responsibilities
In addition to the day-to-day Leadership of the Finance Function and staff management the Key Areas of Responsibility are:
Regulatory Compliance & Audit
Management Accounting and Planning
Financial Accounting, Cash and Treasury Management
Funds Management & Programme Support
Governance & Board Support
Financial Systems, Controls & Risk Management
Qualifications
Competencies and Behaviours
Benefits
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job Description
Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.
We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.
The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Duties and Responsibilities
You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.
You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.
Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.
Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.
For full details on this role, please view the job pack attached below.
Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.
Interviews will take place between 3rd - 7th August.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
We are looking for a passionate and motivated Volunteer & Digital Services Coordinator to manage our volunteer programme and our Helpline & Digital Service.
In this role, you will recruit, train, supervise and support all volunteer roles (Helpline & Digital Service, art group and admin volunteers) and develop the volunteering provision at SARA, including organising SARA community events to engage volunteers. You will also have oversight of SARA’s Helpline & Digital Services (helpline, live chat and email service) for survivors of sexual violence. To do this, you will promote SARA’s digital services in Greater Manchester and beyond, develop the digital services procedures, line manage helpline sessional workers, ensure service user confidentiality, safeguard service users using the digital services, coordinate the on-call safeguarding rota for the digital services, identify service user themes, and collect and record all service area data.
Supporting survivors of sexual violence. Formerly TRC / Trafford Rape Crisis
The client requests no contact from agencies or media sales.
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Building Surveyor (Boundary Walls) to join us on a full-time, two-year fixed term contract, working 36 hours per week.
The Benefits
The Role
A rare opportunity to work for TRP and take ownership of approximately 17.5km of historic boundary walls across some of London’s most iconic parks, helping to protect and conserve these significant heritage assets within a unique and varied estate. As Boundary Wall Surveyor, you will lead the inspection, prioritisation and repair of listed and non-listed brick boundary walls across Richmond Park, Bushy Park, Greenwich Park, Brompton Cemetery and Primrose Hill. Working with a high degree of autonomy, you will see projects through from initial survey and defect diagnosis to repair scope, delivery and completion.
This client side role offers the chance to shape a risk based inspection programme, manage repair works ranging from smaller remedial schemes to projects of up to approximately £150,000, and work closely with specialist heritage contractors, Conservation Architects and internal and external stakeholders to deliver practical, proportionate and well considered repair solutions. This role would suit an experienced, practical surveyor who enjoys working outdoors, is confident working independently and has a strong interest in traditional buildings, heritage brickwork and conservation repair. We are looking for someone with sound practical building surveying experience, particularly in brickwork, defect diagnosis and condition reporting, who can make clear repair recommendations, prepare practical scopes oversee conservation led works on site.
Formal qualifications or chartership are not essential. The right candidate will bring strong practical knowledge, relevant experience, sound judgement and the confidence to manage our boundary wall assets independently. This role may particularly appeal to someone looking for a more purposeful position within a charity, where their skills can directly contribute to the care, protection and long-term stewardship of a historic public estate.
About You
To be considered as a Building Surveyor, you will need:
Other organisations may call this role Chartered Building Surveyor, Chartered Surveyor, Commercial Surveyor, Residential Surveyor, Quantity Surveyor, Building Control Surveyor, or Planning and Development Surveyor.
We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Working within our Communications team, you will play a central role in strengthening the charity’s public profile by supporting the delivery of media activity across national, regional, trade and specialist media that showcase the impact of the charity’s services. You will identify newsworthy opportunities, write press releases, pitch stories to journalists and support the delivery of integrated communications campaigns.
A significant part of the role will involve finding, developing and sharing the stories of the people we support. You will interview veterans, service leavers, military spouses and employers, turning their experiences into engaging content for media features, website articles, case studies, social media campaigns, stakeholder communications and funding reports.
This role suits someone with strong news instincts, excellent skills at developing press releases, pitches and statements and the confidence to manage multiple priorities at once. You’ll thrive in a fast-paced, varied working environment, be full of creative ideas and know how to unearth stories that bring our services to life.
Who we're looking for
We're looking for an experienced communications, PR or media professional with a proven track record of securing coverage across print, broadcast and online media. You'll have experience working in a press office, communications or journalism environment and be confident handling media enquiries and building positive relationships with journalists and other stakeholders.
You'll be a strong writer who can produce engaging press releases, statements, media briefings and other content for a range of audiences. You'll have a good understanding of what makes a compelling news story, experience creating impactful content, and the ability to turn complex information into clear and engaging communications. You'll also be comfortable using media monitoring and evaluation to understand what is working and help shape future activity.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 3 August 2026.
Got questions about the role? Get in touch with the People Team at Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Administration Officer - FTC
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Senior Administration Officer - ftc - 9 Months
Home-based – Working Remotely- London & South East
£18,825 per annum + £562 home-working allowance per annum + £3,138 per annum London Weighting per annum (if applicable)
Salary has been pro-rated based on a 9-month fixed-term contract
35 hours | Monday –Friday | Fixed Term Contract - (9 Months)
Why Join TACT?
Benefits
Wellbeing & Non-Salary Benefits
Training & Career Development
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
The Senior Admin Officer will be responsible for general administrative functions within the London & South East region and will report to the Administrative Manager. In some instances, the Senior Admin Officer may be required to deputise for the Admin Manager in the post holder’s absence in relation to day to day matters.
The Senior Admin Officer will specialise in a particular area (s), such as Panels, statutory paperwork, minute-taking, training, and maintaining the in-house database (Charms).
As a charity we are committed to ensuring that our resources are directed toward supporting our children. For this reason, we can only consider applicants from London and the surrounding counties as they will need to travel to face to face events at least monthly. Candidates based outside these areas would incur additional costs.
Key Responsibilities:
What You’ll Need
Travel
Key Dates
Apply early - we may close the role if we receive a high volume of applications. Previous applicants need not apply.
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Location: Hove Town hall - blended working also considered
Citizens Advice Brighton & Hove are currently seeking to recruit trainee or qualified Debt Advisers to join our thriving charity.
The purpose of the role is to provide tailored advocacy, advice and support to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again. This is a local service, working with communities within Brighton & Hove.
The successful candidate must have the required specialist debt advice accreditation, or be willing to work towards this. Trained advisers will ideally have experience of a MaPS debt project and have completed training to caseworker level. This is a full time role, but part time hours could be considered for the right candidate.
We’re here to give advice to everyone, and understand that diversity in our workforce is the best way of understanding the varying needs of the city around us, so we welcome applications from all communities. We ask that all applicants complete an anonymous online survey to help us understand if we’re succeeding in our aims, and appreciate you taking the time to complete this. Please complete the equalities survey online here. Appointment to this role will be subject to successful references and a basic DBS check.
You can find out more about the role in our job pack on our website.
The deadline to apply for this role is 9.00am on Wednesday 22nd July 2026.
Interviews are expected to take place the week commencing 26th July 2026.
Job Title: Senior Advocate
Service: London & SE Children’s Rights service
Salary: £29,000 per annum
Hours: 35 hours per week
Contract Type: Permanent
Location: Hybrid and flexible – a mix of working from our London office, from home and regular work with young people in the community
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a national independent children’s charity which was established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice exists to enable and equip children and young people to hold systems to account, to challenge and support them to do their jobs properly, and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
About the role
You will:
Our advocates will have relevant experience with children and young people, and may hold a suitable Advocacy Qualification.
Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.
Benefits of working with us
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. These include:
Recruitment process
Our Children’s Rights Managers will undertake shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview.Successful candidates will have a further one to one interview with an independent Warner consultant in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 9th Augut 2026 at 23:59
Interviews are likely to take place on the week beginning 17th August 2026
General consideration for applications:
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neurodiversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Floating Support Worker
Salary: £28,655 per year
Hours: 37.5 hours per week, compressed over 4 days
Contract type: Permanent
Location: Southwest, covering Exeter, Somerset, Mendip and Dorset
Additional information:
As the role involves regular travel, we are ideally looking for candidates based within the Somerset area.
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Floating Support Worker, you’ll play a vital role in supporting services where extra capacity is needed, working across different locations including Exeter, Somerset, Mendip, and Weymouth. This is a varied and dynamic role, offering the opportunity to work across supported housing and outreach services, with no two weeks looking the same.
You’ll work directly with people who have a range of support needs, building positive, professional relationships and providing person‑centred, trauma‑informed support. This includes offering practical help, promoting independence, and responding flexibly to individual circumstances in a fast‑paced environment.
This role is ideal for someone who enjoys variety, is well organised, and can adapt to changing priorities and locations. You’ll need to be a driver with access to your own vehicle and business insurance, and be comfortable working flexibly, with rotas provided two weeks in advance and occasional last‑minute changes handled considerately.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
We are looking for a collaborative, organised and supporter-focused Supporter Experience and Journeys Lead to help us deliver excellent experiences for the people who support St Catherine’s Hospice.
St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.
We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.
The Role:
This is a key role within our Income Generation & Marketing department, helping to strengthen supporter relationships, improve stewardship and maximise income so we can continue providing outstanding specialist palliative and end of life care across our community.
This post is offered on a part time, permanent basis, working 30 hours per week, working pattern to be agreed with the successful candidate around business need.
At St Catherine’s we offer work from home opportunities however this is adaptable depending on business need and regular onsite attendance is required.
About You:
You will oversee the day-to-day delivery of supporter journeys, working closely with fundraising, supporter services, data and insight, marketing and communications colleagues to ensure every supporter receives timely, empathetic and professional communication.
You will help identify supporter needs and pain points, test and improve journeys, and create practical guidance that enables teams across the hospice to take a consistent, supporter-first approach.
You will bring a wealth of experience of working in a supporter journey role, with a strong understanding of what excellent supporter care looks like. You will be confident building relationships across teams, able to manage multiple priorities and committed to improving supporter experiences through insight, empathy and attention to detail.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
How to Apply:
If you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: a future where everyone approaching death and those who love and care for them can access compassionate, specialist palliative and end of life care. If that sounds like something you’d find fulfilling, please apply today on our website.
We want our recruitment process to be accessible to everyone and we are proud to be a Disability Confident Level 3 Leader, committed to creating an inclusive, supportive workplace.
Terms & Conditions:
We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.
Please note we operate an internal recruitment function and are not engaging agencies at this time.
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.
If you require any additional information or would like to discuss this role further, please visit our website.
The client requests no contact from agencies or media sales.