Recruitment jobs

Role Overview
The Talent Set are delighted to partner with our client on a fantastic Digital Content Officer role. The successful candidate will be responsible for creating and managing engaging digital content to enhance the organisation’s online presence and effectively communicate its mission and projects.

Key Responsibilities

• Develop, implement, and maintain engaging digital content across various platforms to promote organisational initiatives.
• Collaborate with teams to ensure content aligns with strategic objectives and brand guidelines.
• Monitor and analyse content performance, providing insights to optimise engagement and reach.
• Manage content calendars, ensuring timely delivery of materials.
• Stay updated with digital trends and best practices to continuously improve content quality.
• Support and uphold accessibility and inclusivity standards in all digital communications.

Person Specification

• Proven experience in digital content creation and management, preferably within a charitable or non-profit organisation.
• Excellent written and visual communication skills, with the ability to adapt tone and style for diverse audiences.
• Proficiency in digital tools, content management systems, and basic analytics platforms.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively, demonstrating flexibility, creativity, and attention to detail.
• Familiarity with accessibility and inclusive communication standards.

What’s on Offer
Salary: £33,183

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter-Led Fundraising Coordinator to join our Fundraising team.

Title: Supporter-Led Fundraising Coordinator

Salary: £32,249 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.

You’ll be passionate about delivering an excellent supporter experience to our participants. You’ll have a keen interest in virtual fundraising events and have great communication and administrative skills. You’ll work well as part of a team, be proactive and work efficiently in a fast paced environment.

• Project manage and develop fundraising products to engage existing and new audiences to fundraise for Anthony Nolan.

• Lead on the implementation of marketing for our products, working closely with our digital and creative teams

• Develop and deliver supporter journeys for our participants, driving income and supporter loyalty.

• Evaluating and analysing results to make recommendations for improvements for future work.

• Play a key role in creating and implementing our product planning and strategy for future years

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description found on our careers page advert hyperlinked here, or attached to this advert as a PDF, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Department: Safeguarding
Reports to: Head of Safeguarding
Location: Archdiocese of Southwark
Contract: Full-time / Permanent
Salary: £50,000 

Purpose of the Role

The Safeguarding Manager plays a key leadership role within the Archdiocese Safeguarding Service, supporting the Head of Safeguarding in the delivery and development of a safe, responsive and professional safeguarding function across the Diocese.

The postholder will provide operational management, administrative support, case supervision and guidance, ensuring safeguarding concerns and allegations are managed effectively, compassionately, and in accordance with statutory guidance, national and Archdiocese safeguarding policies, and procedures.

The Safeguarding Manager will help promote a culture of safeguarding across archdiocesan communities, ensuring that children, young people and adults at risk are protected and supported.

Key Responsibilities

Operational Safeguarding Management

• Support the Head of Safeguarding in the day-to-day management of the archdiocesan safeguarding service.
• Oversee the triaging, recording and supervision of safeguarding concerns, allegations, disclosures and referrals across the Diocese.
• Ensure safeguarding casework is managed consistently, appropriately and within required timescales.
• Set actions and monitor completion.
• Complete case work when required.
• Monitor lessons learnt and complaints to ensure quality assurance and learning.
• Support the recruitment and management of Parish Safeguarding Recruitment (PSR’s)
• Provide advice and guidance to clergy, parish safeguarding representatives, archdiocesan staff and volunteers on safeguarding matters and safer recruitment process.
• Manage invoices and budget requirements.
• Monitor safeguarding practices and contribute to quality assurance and continuous improvement.

Supervision and Team Leadership

• Record, triage, allocate and oversee safeguarding caseloads within the team.
• Foster a collaborative, reflective and trauma-informed safeguarding culture within the team.
• Assist in recruitment, induction and training of safeguarding volunteers (PSR’s).
• When required, support Head of Safeguarding in supervision and guidance for the safeguarding office.

Case Management and Risk Assessment

• Support complex safeguarding investigations and risk management processes.
• Participate in safeguarding meetings, strategy discussions and case conferences where required.
• Ensure accurate, confidential and timely safeguarding records are maintained.
• Contribute to the development and monitoring of safeguarding plans and risk assessments.
• Escalate high-risk or sensitive matters appropriately to the Head of Safeguarding.

Partnership Working

• Develop and maintain effective working relationships with statutory agencies, including social care, police, probation and health services.
• Liaise with national Catholic safeguarding bodies and other dioceses where appropriate.
• Support parishes and archdiocesan organisations in implementing safeguarding policies and safer working practices.

Training and Safeguarding Culture

• Support the delivery and promotion of safeguarding training throughout the archdiocese.
• Encourage awareness of safeguarding responsibilities among clergy, volunteers and staff.
• Contribute to safeguarding audits, inspections and policy reviews.
• Support the quarterly safeguarding sub-committee and Trustee meetings.
• Promote best practice and ensure compliance with national safeguarding standards and Church requirements.

Policy and Compliance

• Ensure diocesan safeguarding practices comply with:
  • National safeguarding legislation and guidance
  • Catholic Church safeguarding policies and procedures
  • Data protection and confidentiality requirements
• Contribute to policy development and service improvement initiatives.

Person Specification

Essential Qualifications

• Professional qualification in safeguarding and/or relevant experience in social work, safeguarding, social care, psychology, counselling, police or a related field.
• Evidence of continuing professional development in safeguarding practice.
• Experience in triaging and risk assessment.
• Experience in quality assurance and continuous improvement.

Essential Experience

• Significant experience of safeguarding children and/or adults at risk.
• Experience of managing complex safeguarding cases and risk assessments.
• Experience of supervising or managing staff within safeguarding/social care/police setting.
• Experience of multi-agency working with statutory and voluntary organisations.
• Experience of handling sensitive and confidential information appropriately.

Essential Knowledge

• Strong understanding of safeguarding legislation, statutory guidance and best practice.
• Knowledge of risk assessment and case management processes.
• Understanding of safeguarding within faith-based or voluntary sector settings.
• Awareness of the structure and mission of the Catholic Church and sensitivity to its pastoral context.

Essential Skills and Attributes

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities and make sound professional judgments.
• High level of emotional resilience, professionalism and integrity.
• Ability to work collaboratively and maintain appropriate professional boundaries.
• Competent IT and case recording skills.

Desirable

• Practising Catholic or understanding of Catholic pastoral structures and ministry.
• Experience working within a church or faith-based safeguarding environment.
• Training qualification or experience delivering safeguarding training.

Core Values and Expectations

The postholder will:

• Uphold the mission and values of the Catholic Church.
• Demonstrate a commitment to safeguarding and promoting the welfare of children and adults at risk.
• Treat all individuals with dignity, compassion and respect.
• Maintain confidentiality and professional integrity at all times.
• Work in a manner consistent with national and archdiocesan policies and Catholic social teaching.

Safeguarding Statement

The Archdiocese of Southwark is committed to safeguarding as an integral part of the life and ministry of the Church. The successful candidate will be required to undergo appropriate safer recruitment checks, including an enhanced DBS check and references.

Application Information

For further information about the role, please send a supporting statement Highlighting your suitability for the role and a copy of your CV.

Community and Events Fundraising Officer

North London Hospice has been caring for local people since 1984, providing specialist palliative and end-of-life care to people with life-limiting illnesses across Barnet, Enfield and Haringey, and increasingly within Camden and Islington. Our services are completely free of charge however it now costs more than £16m a year to run our charity. We rely on the generosity of our community through donations and our shops to make up the shortfall in funding.

Role Purpose

Reporting to the Community and Events Manager, you will play a key role in growing income through community fundraising initiatives and delivering an exciting and expanding portfolio of events. This varied role combines creative promotion of fundraising opportunities, excellent supporter relationship management, and the planning and coordination of successful events. No two days will be the same, making this an exciting opportunity for someone who enjoys a fast-paced and rewarding environment.

Key Responsibilities

Community Fundraising and Events

· Support the Community and Events Manager to develop and deliver a portfolio of community fundraising activities and fundraising events.

· Provide guidance and support to individuals, groups and organisations fundraising for the Hospice, helping them maximise income and deliver successful activities.

· Coordinate event logistics, participant communications and administration to ensure a positive supporter experience.

· Maintain accurate records of fundraising activity, event participants and supporter engagement on Raiser's Edge.

· Contribute ideas to enhance and grow the Hospice's community fundraising and events programme.

Marketing and Promotion

· Work with the Community and Events Manager and Communications Team to promote fundraising activities and events.

· Support the delivery of marketing plans and prepare briefs to assist with participant recruitment and supporter engagement.

Supporter and Volunteer Stewardship

· Deliver excellent stewardship to supporters and volunteers through a range of communication channels.

· Recruit, coordinate and support volunteers involved in fundraising events and activities.

· Build strong relationships with supporters, encouraging long-term engagement and identifying opportunities to maximise fundraising income.

Product Development and Innovation

· Contribute to the development of new fundraising products, events and initiatives.

· Support innovation and continuous improvement across the Community and Events programme.

General

· Work collaboratively with colleagues across Fundraising, Communications, Retail and Volunteering teams to maximise fundraising opportunities.

· Ensure fundraising activities comply with relevant legislation, Fundraising Regulator guidance and Hospice policies.

· Support the wider Fundraising Team as required and contribute to a positive, flexible and collaborative team culture.

· Maintain high standards of confidentiality, health and safety, and infection prevention and control at all times.

Person Specification

Experience and Knowledge

· Experience building and managing relationships with supporters, customers or other external stakeholders.

· Experience managing multiple priorities, projects and deadlines.

· Good IT skills, including Microsoft Office.

· Experience of using a CRM/database, events delivery, fundraising, or volunteer management would be advantageous.

Personal Qualities and Skills

· A great communicator with excellent relationship-building skills.

· Strong organisational skills and attention to detail.

· Able to work both independently and collaboratively.

· Enthusiastic, proactive and able to remain calm under pressure.

· Excellent written and verbal communication skills.

· Knowledge of social media and marketing techniques would be beneficial.

Essential for All

· Commitment to equality, diversity and inclusion.

· Commitment to the values and objectives of North London Hospice.

· Commitment to continuous professional development.

· Enhanced DBS check (role specific).

· Full UK driving licence (role specific).

Why join us?

By working at North London Hospice you will make a real difference to the lives of people affected by a life-limiting illness and their families. Our vision is to provide the best of life, at the end of life for everyone.

This role is a unique opportunity to build a growing corporate partnerships programme with significant potential. You'll join a passionate, supportive fundraising team and play a key role in helping North London Hospice continue providing exceptional care and support to patients and their loved ones.

We offer an attractive package of benefits, designed to support the health and wellbeing of everyone who works with us. In addition, we also offer comprehensive and unique learning development opportunities designed to give you the tools you need to succeed in your career at the hospice, whilst helping you to develop and achieve personal and professional growth.

If you're looking for a role where you can combine strategic thinking, relationship building and commercial expertise to create meaningful impact, we'd love to hear from you.

North London Hospice is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. If you require any reasonable adjustments to support you during the application or recruitment process, please get in touch

Sue Ryder supports people at the most difficult times of their lives

Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?

The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.

You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.

Key Responsibilities:

• Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
• Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
• Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.

Essential Criteria:

• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
• Able to manage time, plans, projects, and tasks effectively.

Desirable Criteria

• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme
• and lots more. Please visit our careers website for the full list.

Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.

Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.

You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.

This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

NB as this is a critical role within the team we expect to interview throughout the current advertised recruitment period from w/c 3rd August onwards. The vacancy may close before the advertised closing date if a suitable applicant is identified and an offer is accepted, in which case we will update this advert immediately and inform all applicants.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will will support the manager with all aspects of running a busy store, and step up to supervise in their absence, covering days off or holiday leave. It's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available, Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.

Details

• Hours: Full-time (32 hours per week - Monday to Thursday) 

  • Working pattern: Four day work week (Fridays off)

• Benefits: 

  • Annual wellbeing budget

  • Professional development budget

  • Private healthcare with Vitality, including dental & optical cover

  • 9 paid sick days

  • Two-week December shutdown for the end-of-year period

  • Annual team retreat

    • All benefits are subject to passing probation

• Statutory inclusions:

  • 5% employer pension contribution

  • 24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).

About Glitch

We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity. 

We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice.  Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.

While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.

Read our full strategy document to learn more.

Role Overview

The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.

Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.

As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!

Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful

Key Responsibilities

Operations management

• Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity 

• Maintain and improve existing operational systems and processes including information systems

• Organising travel suppliers and task related to charity events

• Manage relationships with external suppliers and service providers across recruitment, finance and personnel

• Support the development and implementation of organisational policies and procedures

• Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.

Governance and compliance

• Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates

• Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process

• Ensure compliance with financial regulations and charity commission requirements

• Support the preparation of Board materials and Trustee meetings and Board activities

• Maintain accurate records and documentation, including sensitive and confidential files

• Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform

• Assist with risk management and insurance matters.

HR and Recruitment

• Lead on talent recruitment, leaning on our retained, legal team when needed

• Manage the onboarding process for new hires

• Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.

Person Specification

Essential qualifications and experience

• Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation 

• Excellent attention to detail and accuracy

• Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects

• Proactive problem-solving approach

• Comfortable and confident managing sensitive, high-importance charity governance documents

• Knowledge of operational management and administrative systems

• Outstanding organisational and time management skills.

Essential skills and attributes

• Understanding of UK charity regulations and reporting requirements

• IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack. 

• Strong interpersonal skills and ability to work collaboratively in a small team

• Commitment to our mission and values.

Desirable

• Experience with HR processes and systems

• Experience working with with Boards, including preparing agendas and taking minutes

• GDPR or ICO training or certification.

Help young people belong, contribute and thrive.

At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future.

We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most.

This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening.

About the Role

As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused.

You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement.

Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently.

You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident.

Key Responsibilities

• Lead and manage the Out of Hours Resident Support Team.
• Create a safe, welcoming and supportive environment for all residents.
• Respond to safeguarding concerns, incidents and emergencies.
• Support residents experiencing mental health crises or emotional distress.
• Manage challenging behaviour using trauma-informed and strengths-based approaches.
• Ensure accurate handovers, record keeping and incident reporting.
• Coach, develop and support team members through regular supervision.
• Deliver training, guidance and continuous development for the Out of Hours Team.
• Work collaboratively with the daytime teams and external agencies.
• Promote resident wellbeing, independence and positive outcomes.
• Ensure compliance with safeguarding, health & safety and organisational policies.

About You

You'll be a compassionate and resilient leader who thrives in a people-focused environment.

You'll bring:

• Experience working with vulnerable adults or young people in supported housing, homelessness, social care or a similar environment.
• Experience leading or supervising a team.
• Excellent knowledge of safeguarding legislation and best practice.
• Experience supporting people with complex needs, including mental health, trauma and challenging behaviour.
• A person-centred, strengths-based and trauma-informed approach.
• Excellent communication, decision-making and problem-solving skills.
• Confidence working independently and managing incidents calmly under pressure.
• A commitment to creating an inclusive, respectful and supportive environment.

Experience supporting care leavers or young people experiencing homelessness would be advantageous.

Working Hours

This is a full-time position working on a rota basis.

The role includes:

• Four evening shifts each week between 5:00pm and 1:00am
• Weekend and Bank Holiday working on a rota
• Daytime working to support team meetings, supervision, training and collaboration with the wider Resident Support Team
• Occasional travel to our MK site

Why Join YMCA South Midlands?
Working with us means becoming part of an organisation that genuinely changes lives.

You'll benefit from:

• A meaningful career where every day makes a difference.
• A supportive and collaborative leadership team.
• Ongoing learning, development and leadership opportunities.
• A values-led culture where people come first.
• The opportunity to shape and improve services for young people.
• A generous employee benefits package.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you.

Apply today and help create a place where every young person can belong, contribute and thrive.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £31,443 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – London

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

As a busy office, the Systems & Administration Officer plays a central role in the smooth running of MindOut's operations. The postholder will coordinate a range of administrative functions, support the wider team with organisational activities and projects, maintain effective office systems, oversee client and volunteer databases, assist with recruitment processes, and prepare monitoring and performance reports. 

The role serves as a key point of contact for the organisation, responding to enquiries from service users, professionals, volunteers, partners and members of the public. The postholder will provide a professional, welcoming and efficient response across email, telephone and digital communication channels, ensuring enquiries are managed appropriately and directed to the relevant service or team. 

As many people contacting MindOut may be experiencing mental health challenges, emotional distress, discrimination, isolation, crisis or suicidal thoughts, the postholder must be able to respond with empathy, professionalism and sound judgement. The role requires resilience, emotional intelligence and the ability to work within MindOut's safeguarding, risk management and confidentiality procedures while maintaining appropriate professional boundaries.

The postholder plays a key role in creating a positive first impression of MindOut and helping ensure that people seeking support are treated with dignity, respect and compassion from their first interaction with the organisation. 

Role description 

You will have the skills, experience, sensitivity and personal confidence to support all the activities of the charity but will have specific responsibility for: 

Main Tasks 
 

1. All organisational administrative tasks to include word processing, data entry, office procurement and responding to enquiries and requests via phone, email or in person
2. Composing and producing letters, documents, reports and presentations in a range of formats as requested 
3. Collating and maintaining statistical information using databases and spreadsheets
4. Monitor and maintain the quality, accuracy and security of organisational data, ensuring compliance with GDPR and MindOut policies. 
5. Updating MindOut’s website and social media and assisting with producing newsletters 
6. Developing and maintaining office systems, organise and store paperwork, documents and computer-based information.Maintaining and developing filing systems and operational procedures for the secure retention and retrieval of information 
7. Act as a systems champion for the organisation, supporting colleagues with the effective use of databases, Microsoft 365, Lamplight, Volunteero and other organisational systems. 
8. Identify opportunities to improve systems, administrative processes and ways of working that enhance efficiency, compliance and service delivery. 
9. Being responsible for all administration tasks relating to the recruitment, training and induction of staff and volunteers 
10. Undertaking administration tasks relating to finances/accounts such as petty cash reconciliation 
11. Carrying out background research and present findings in subjects which are relevant to the work of MindOut 
12. Organising and attend meetings, events and conferences where appropriate including booking rooms, arranging catering, preparing and circulating papers and taking minutes 
13. Organising mailings and other publicity tasks to promote the work of MindOut 
14. Maintaining strict confidentiality with regard to information given by and information about service users 
15. Coordinate, support and provide day-to-day guidance to administration volunteers, ensuring tasks are appropriately delegated and completed to a high standard. 

Please view attached job description and specification for futher details.

Interviews to be held 12 &13th August.

The Talent Set are delighted to be partnering with our client to recruit a proactive and detail-driven Philanthropy Officer. This is an exciting opportunity to join a growing high value fundraising team at a pivotal moment as the charity as the charity significantly scales its philanthropic income.
This role will play a central role in a growing philanthropy team, supporting major donor fudraising and helping to deliver exceptional experiences for some of the most generous supporters in the UK.

The Role

This role sits at the heart of the high-performing Philanthropy team, providing essential support to senior fundraisers and helping to ensure the smooth and effective running of our philanthropy programme. Key duties include:

• Keeping donor data accurate, insightful and compliant
• Supporting the delivery of major donor relationships and stewardship
• Maintaining strong systems and processes to enable fundraising success
• Helping shape a professional, high-quality experience for donors

The successful candidate will thrive on bringing structure to complexity and take pride in getting the detail right - whether that’s preparing high-quality briefings, coordinating meetings, or drafting thoughtful donor communications.

About You

You’ll be someone who takes real pride in organisation, detail and delivering high-quality work, with:

• Experience in fundraising administration, CRM management or a similar role
• Strong organisational skills and ability to manage multiple priorities
• Excellent written communication skills and attention to detail
• Confidence using databases and maintaining high data standards
• A proactive, solutions-focused mindset

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Prospectus is pleased to be partnering with a leading global anti-corruption organisation to recruit for a Head of Policy on a permanent contract, operating with a hybrid working model which will include UK and international travel.

The Head of Policy provides strategic direction and leadership to advance policy impact by translating evidence into systemic change to strengthen defence and security institutions globally. The postholder will lead policy and stakeholder engagement at regional and global levels and support nationally led efforts to influence decision-makers towards reforms grounded in evidence informed policy positions. As part of the leadership team, the postholder formulates and advances policy positions within budget and resource plans and manages a small team of advocacy and policy staff. 

The successful candidate will bring significant experience from within the defence and security space. You will bring excellent stakeholder engagement skills, leveraging your networks in this area. You will have demonstrable success in advancing policies, and with some experience of managing teams. With an empathy and passion for the mission, you will also have the ability to build strong internal relationships quickly. Experience of anti-corruption is not essential for this role – this knowledge can be developed over time.

To apply please click through to the vacancy on the Prospectus website, where you can also view the full job description. Please submit your CV only in the first instance. You may be asked to provide a supporting statement or further information as part of the recruitment process.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

We are recruiting for 7 x Temporary Supporter Care Assistants for a high-profile social welfare Charity. You'll be part of a friendly Supporter Care team handling inbound calls from supporters and members of the public and delivering excellent customer service throughout their peak fundraising period.

Initially fully in the office, after approx 3 weeks of training you will be offered Hybrid working will involve a minimum of 2 days per week spent at their Central London office.

The Role:
Handling inbound telephone calls from the public during their busy high volume appeal period.
Processing orders for fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience
Processing requests from organisations for fundraising materials for a very busy nationwide Campaign.
Taking telephone donations, including for their big campaigns
Processing administrative updates on our supporter database
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience


The Candidate:

• Experience of working in a busy high volume contact centre and call handling environment
• Experience of providing excellent customer care and passionate about delivering a positive customer experience
• Confident, empathetic, polite and professional telephone manner
• Accuracy in data entry
• Experience of database/CRM systems

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.