Support jobs

We are looking for a part time Global Trust Fundraiser to join a small team and play a critical role in securing funding from diverse sources to support the charity with their innovative development initiatives.

The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major foundations.

This is a remote working role.

The charity
A passionate international development charity, dedicated to to collaborating world wide to make a lasting social impact.

The Role
Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.

Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.

Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.

The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.

Extensive existing network of senior executives with major global foundations and organisations.

Proven track record of identifying and closing deals for 6 - 7 figure gifts.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Digital Marketing Manager

The Talent Set are delighted to partner with an amazing and unique childrens charity on a fantastic Digital Marketing Manager role. This position offers the opportunity to lead innovative marketing initiatives, drive brand awareness, and support the organisation’s mission through effective digital strategies. The successful candidate will contribute to impactful campaigns that reach diverse audiences.

Key Responsibilities

• Develop and implement comprehensive digital marketing strategies aligned with organisational goals.
• Oversee the creation, optimisation, and management of digital content across various platforms, including social media, email, and websites.
• Analyse campaign performance data to inform future marketing activity and optimise ROI.
• Manage digital advertising campaigns, including pay-per-click (PPC), social media ads, and outreach efforts.
• Coordinate with internal teams and external partners to ensure cohesive messaging and brand consistency.
• Monitor industry trends and best practices to keep the organisation at the forefront of digital innovation.
• Ensure compliance with data protection regulations and enhance user experience across digital channels.

Person Specification

• Proven experience in digital marketing, with a strong understanding of various digital channels and tools.
• Ability to develop creative and strategic digital campaigns that engage target audiences.
• Competence in data analysis and using insights to optimise digital performance.
• Excellent organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Strong communication skills with the ability to collaborate effectively with diverse stakeholders.
• Responsive and adaptable, with a proactive approach to problem-solving.

What’s on Offer
Salary: £40,000 - £45,000 per annum

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

DIRECTOR OF FINANCE AND OPERATIONS

Strategic Finance and Operations Director leading finance, HR, IT and compliance for a national lifesaving charity and its commercial subsidiaries.

• Location: Worcester / Hybrid (2–3 days a week in office)
• Benefits: 27 days annual leave plus bank holidays and discretionary birthday day off; private health and life assurance; Life Assurance Scheme; Enhanced Society Sick Pay

Are you a strategic finance leader ready to shape the future of a national charity? Do you have the experience and will to lead finance, HR, IT and compliance with authority and clarity?

Charisma Charity Recruitment has partnered with Royal Life Saving Society UK (RLSS UK) to appoint a new Director of Finance and Operations. RLSS UK saves lives by leading in water safety education, lifeguarding and drowning prevention, with a thriving commercial directorate and a new 2025–2030 strategy.

Reporting to the CEO and leading the corporate services directorate, you will hold accountability for financial stewardship across the charity and its subsidiaries, ensuring strong governance, regulatory compliance and operational resilience.

You will:

• Lead financial strategy, budgeting, reserves and risk to secure long-term sustainability
• Prepare annual accounts under Charity SORP and report at Board level
• Lead HR, IT, compliance and facilities, driving performance and accountability
• Strengthen corporate governance and regulatory relationships
• Contribute as a key SLT member, shaping strategy and major projects

We are seeking a qualified accountant (ACCA/CIMA/ACA) with senior charity experience, commercial acumen and the credibility to operate at Board level.

For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: Tuesday 24 March 2026
Charisma vetting interviews must be completed by: EOD Thursday 2 April 2026
Interviews with RLSS UK: w/c 13 April 2026 onwards

Head of FP&A | 6 - month FTC | £70,000 - £75,000 | London | Hybrid

For a charity in London, we're recruiting an interim Head of FP&A for a 6-month contract. Reporting to the Director of Finance, the Head of FP&A will manage a small team and will have leadership of the internal reporting processes, providing strategic advice to the SMT, and lead a continuous improvement programme. The Head of FP&A will design, implement, and stabilise finance processes across planning and forecasting, performance reporting, KPI management, capital and cash management, cost analysis, and process improvement.

Main Duties:

• Lead the annual budgeting and forecasting cycles
• Own the monthly performance management process and lead presentations of financial results with the Executive Board
• Define and report on performance and Finance team KPIs
• Lead the financial reporting requirements for external Grant and Donor Funders
• Oversee capital management and maintain robust rolling cash flow planning and reporting
• Manage the cost and income allocation processes and finance risk management processes
• Drive finance system engagements and automation initiatives
• Maintain the Chart of Accounts and all finance policies
• Provide ad-hoc support to the Finance Director on statutory accounting and compliance and implement and own the risk management and audit programme
• Lead, motivate, and manage a new Finance team and act as the SMT business partner, building finance capacity across the organisation

Person Specification:

• Proven FP&A leadership including managing and coaching a small team
• Experience of continuous improvement across FP&A processes
• Experience of designing, implementing, and stabilising finance processes
• Ideally experience from the Not for Profit or Charity / Grant Funded sector
• building financial models and tools with advanced Excel knowledge
• Experience of identifying improvement and optimisation opportunities
• Proactive, confident, and able to partner different stakeholder groups

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

A fantastic international children’s charity is seeking an experienced Risk and Compliance Manager to lead on organisational risk management and regulatory compliance.

Salary: £40,000 per annum
Location: Remote (occasional UK travel required)

You will ensure the organisation operates with transparency, accountability and integrity, providing assurance to senior leadership, trustees and donors that regulatory, ethical and donor requirements are met.

Key Responsibilities:

• Maintain and develop the organisational risk register.
• Lead internal compliance reviews and donor compliance checks.
• Ensure compliance with safeguarding, GDPR, anti-fraud, anti-bribery, sanctions and charity law.
• Oversee due diligence for partners, suppliers and contractors.
• Deliver compliance and ethics training for staff.
• Provide compliance input into programme design, proposals and reporting.
• Prepare regular risk and compliance reports for senior leadership and trustees.
• Support governance processes and statutory reporting.

About You:

• At least 3 years’ experience in compliance, risk management or audit within the charity/NGO sector.
• Strong knowledge of UK charity regulation and donor compliance.
• Experience with risk registers, due diligence and compliance reviews.
• Confident reporting to senior management and/or trustees.
• Excellent communication and analytical skills.
• High integrity, culturally aware and proactive in identifying risk.

Desirable:

• Compliance or risk qualification (e.g. ICA, IRM).

This role offers the opportunity to play a key part in strengthening governance and accountability within a mission-driven organisation.

For more information, please send your CV to

Please note: Only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: Circa £50,000
Contract: Full-time, permanent
Location: Hybrid – 2-4 times pcm in Norfolk
Closing date: 10^th March
Benefits: 25 days holiday, paid ‘journey days’ as additional leave, life assurance, employee assistance programme

We are delighted to be partnering with a small but mighty conservation charity - British Trust for Ornithology, who are dedicated to using science to understand and protect wildlife populations in the UK. This is an exciting opportunity to join the organisation as Head of Fundraising, reporting to the Director of Engagement. This role is perfect for someone motivated by strategic leadership, developing high-performing teams, and driving sustainable income growth. There is a really exciting national campaign about to launch and you will have the chance to deliver strong income growth linked to this.
As part of this exciting role, you will lead, inspire, and manage a multi?disciplinary fundraising team across individual giving, legacies, major donors, trusts and foundations, and corporate partnerships. You will shape and deliver the organisation’s fundraising strategy, steward key supporter relationships, and oversee the development of compelling fundraising content and campaigns.
To be successful as the Head of Fundraising you will need:

• Significant experience delivering fundraising growth across multiple income streams
• Proven ability to lead, inspire, and develop high?performing fundraising teams
• A strong track record in high-value income streams, ideally with a focus on corporate and major donor

If you would like to discuss this role with us please contact us and quote the reference 2878AJ.
1^st Stage (Virtual) 19^th March
2^nd Stage (in person) 27^th March
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

Do you love Jesus and want to help others know Him too? Are you passionate about seeing your church reach out to your local community? The London City Mission Pioneer (LCMP) scheme is a paid, part-time role designed to equip everyday Christians to do just that. 

We’re looking for people who want to grow in confidence and skill in sharing their faith—right where they live. LCMPs are Christians whose lives have been changed by the gospel and who want to help others discover that same hope. 

What’s the role like? 

This is a paid employment opportunity (3 days a week) that includes: 

- One day of interactive training in urban mission. 

- One day working alongside an experienced missionary, learning on the ground. 

- One day serving in your local church, putting it all into practice. 

You’ll be part of a supportive team, learning and growing together as you help your church connect with people who might never walk through its doors. 

Who’s it for? 

We’re looking for Christians who: 

• Are over 18 and unable to afford accredited theological training. We especially welcome applicants who have no formal qualifications. 

• Have been attending and actively serving in their church for at least a year. 

• Come from a community in London that’s often overlooked or hard to reach. 

• Have a genuine desire to share the gospel and serve their neighbourhood. 

• Have their church’s support, commitment, and recommendation. 

• Some experience of evangelistic ministry, however small. If you’ve already started sharing your faith in small ways and want to grow, this could be the next step. 

There is an Occupational Requirement that the person appointed be an evangelical Christian. 

Salary: £19,580 per annum 

This is a part-time (24 hours per week), 23 months fixed-term contract appointment. 

Closing Date for applications: Midday on Friday 13th March 2026 

A prestigious, world-renowned professional membership body and educational charity is seeking a Financial Accountant to join them. This is a pivotal role that balances technical reporting, tax compliance, and systems development within a complex group structure.

As the Financial Accountant, you will oversee the accurate recording of accounting entries and lead the production of subsidiary financial statements. You will act as the organisation’s technical expert on accounting standards and the primary lead for VAT and Corporation Tax.

Key Responsibilities:

• Produce subsidiary accounts and support the Group Financial Reporting Manager with consolidated year-end statements.

• Prepare and submit quarterly group VAT returns and manage relationships with external tax advisors and HMRC.

• Act as the functional administrator for the finance system, driving improvements and providing staff training.

• Administer investment portfolios, scholarship programmes, and fund accounting.

• Lead and develop a Finance Administrator, specifically providing mentorship through their apprenticeship programme.

• Manage the fixed asset register, intercompany reconciliations, and lead on cash flow monitoring.

Essential Requirements:

• CCAB (ACA or ACCA).

• Experience working as a Financial Accountant in a charity or membership organisation. 

• Proven experience in reporting and consolidation for a group of entities.

• Strong Excel and system skills.

• Ability to present complex financial data simply to non-finance stakeholders and boards.

Salary is £55,000 + Benefits. Central London based with hybrid working. 

Applications are being reviewed on a rolling basis with interviews being set up immediately. Please apply with your CV ASAP to ensure you are considered. 

Marketing Communications Manager

Role Overview
The Talent Set are delighted to partner with a renowned children's charity on a fantastic Marketing Communications Manager role. This position offers an exciting opportunity to lead strategic communication initiatives that raise awareness and drive engagement for a meaningful cause.

Key Responsibilities

• Develop and implement comprehensive communications strategies aligned with the organisation’s objectives.
• Manage content creation across multiple channels, including digital, print, and media.
• Build and maintain positive relationships with media outlets, partners, and stakeholders.
• Oversee the organisation’s branding, ensuring consistency and clarity in messaging.
• Analyse campaign performance and adapt strategies based on insights to maximise impact.
• Coordinate internal and external communications, including events and public relations activities.
• Support fundraising and advocacy efforts through compelling storytelling.

Person Specification

• Proven experience in marketing, communications, or public relations within a charity or non-profit setting.
• Excellent written and verbal communication skills.
• Ability to develop engaging content tailored to diverse audiences.
• Strong project management and organisational skills, with the ability to manage multiple priorities.
• Collaborative team player with a proactive approach.
• Familiarity with digital platforms, social media, and media outreach channels.
• Demonstrated ability to think creatively and strategically to achieve organisational goals.

What’s on Offer
Salary: £35,000 - £40,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

An international development organisation is seeking a Programme Finance Accountant to oversee the financial management of a major Asian Development Bank-funded initiative. This is an excellent opportunity to apply your expertise in donor finance, reporting, and compliance within a mission-driven, global environment focused on sustainable development and social impact.

As Programme Finance Accountant, you will ensure the financial integrity and compliance of the ADB project, managing all aspects of budgeting, cost recovery, reporting, and audit preparation. Working closely with programme and finance teams across multiple countries, you’ll provide expert oversight, guidance, and insight throughout the project lifecycle.

Key Responsibilities

• Lead financial management and oversight for the ADB project, ensuring accuracy and donor compliance.
• Review monthly transactions, reconciliations, and forecasts, maintaining up-to-date grant and cost recovery records.
• Prepare donor and internal financial reports, ensuring consistency across systems.
• Monitor expenditure and cash flow, flagging under/overspends and advising on corrective actions.
• Oversee financial controls, audits, and compliance with ADB and internal policies.
• Support programme teams and partners with budgeting, reporting, and financial training.
• Contribute to wider finance capacity building and continuous improvement initiatives.

About You

You are a qualified or part-qualified accountant (ACA, ACCA, CIMA, or equivalent) with strong experience in managing finances for complex, donor-funded projects. You bring analytical rigour, excellent communication skills, and a proactive approach to problem solving.

You’ll bring:

• Minimum 3 years’ experience in financial accounting and reporting.
• Proven experience managing large-scale or multilateral donor-funded projects
• Strong budgeting, forecasting, and analytical skills.
• Advanced Excel and financial systems experience.
• Excellent communication and stakeholder management skills.
• Knowledge of charity accounting and donor compliance frameworks.

Salary & Benefits

• Contract: 3-year fixed-term
• Salary: £49,000
• Location: London (Hybrid working)
• Flexible working arrangements and enhanced leave entitlement
• Comprehensive wellbeing benefits
• Opportunities for international travel

Application Details

Applicants must have the right to work in the UK.

For more information on the role, please contact Madeleine Kind at Ivy Rock Partners.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Community Archaeologist to join us on a full-time basis, for a three-year fixed-term contract. We will also consider part-time hours/job shares.

The Benefits

• Salary of £42,631- £43,500 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a rare opportunity for an experienced field archaeologist to join our dedicated and nationally significant organisation.

You’ll have the chance to safeguard and reveal hidden heritage within beautiful and historic parks that are woven into the cultural and environmental fabric of the country, preserving their stories for future generations.

What’s more, you’ll benefit from a supportive and forward-thinking working environment alongside a generous benefits package that recognises the value of specialist expertise.

So, if you’re ready to bring your archaeological experience to a project that will shape heritage understanding for years to come, read on and apply today!

The Role

As a Community Archaeologist, you will lead the archaeological vision and project management for the National Lottery Heritage Fund–supported Lost Waterways Project across Greenwich, Richmond and Bushy Parks.

Providing professional archaeological direction throughout the project, you will oversee surveys of historic underground structures, analyse their condition and finalise reports to inform second-phase hydrological work.

You will also liaise closely with the Works team to guide structural interventions and conservation methods, while providing regular reporting to Project Boards and overseeing delivery in line with requirements.

Additionally, you will:

• Develop and deliver a three-year programme of community digs
• Line manage a direct report
• Lead on-site volunteer co-ordination
• Procure specialist surveying services
• Manage specialist procurement and engagement with statutory bodies
• Deliver presentations, tours and talks to external organisations to raise awareness of the project and NLHF funding

About You

To be considered as a Community Archaeologist, you will need:

• Experience in field archaeological methods and practice, ideally to at least site supervisor level
• Experience working with colleagues and the public to improve and enhance their understanding of the heritage and archaeology of a site
• Experience of Geographical Information Systems (GIS) and Historic Environment Record (HER)
• Experience of managing, motivating and developing direct reports
• A degree or equivalent in archaeology, or a similar subject with a substantial archaeological element in the syllabus (e.g. landscape archaeology), or equivalent experience

Other organisations may call this role Archaeologist, Archaeology Project Manager, Senior Archaeologist, Heritage Project Manager, Heritage Project Archaeologist, Conservation Archaeologist, or Archaeological Site Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Community Archaeologist, please apply via the button shown. Successful candidates will be appointed on merit.

Head of corporate partnerships

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are seeking a Head of Corporate Partnerships to transform and scale our corporate income. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site, with the remainder worked remotely.

This is a pivotal leadership role responsible for developing and delivering an ambitious corporate fundraising strategy that builds a sustainable pipeline of six and seven-figure, multi-year partnerships.

You will diversify and grow income across strategic partnerships, charity of the year initiatives, corporate grants, commercial partnerships and innovative new opportunities — securing long-term, transformational support for Sense.

What You’ll Lead

Strategic Income Growth

• Develop and deliver an ambitious corporate fundraising strategy.
• Build and manage a sustainable pipeline of multi-year six and seven-figure partnerships.
• Diversify corporate income streams to ensure long-term resilience.
• Develop compelling, high-impact proposals and presentations that inspire corporate investment.

Leadership & Culture

• Lead, inspire and develop a high-performing corporate partnerships team.
• Coach managers to drive accountability, innovation and continuous improvement.
• Model inclusive, values-led leadership and embed co-production in how we work.
• Act as a key member of the senior leadership team, aligning corporate strategy with organisational goals.

Performance & Governance

• Take full accountability for budgets, forecasting and income targets.
• Monitor KPIs and performance indicators, taking action to ensure success.
• Lead cross-team strategic projects to strengthen collaboration and shared learning.
• Ensure compliance with the Fundraising Regulator Code of Conduct, GDPR and data protection requirements.

About You

You are a strategic and commercially astute fundraising leader with a proven track record of transforming corporate income.

You will bring:

• Demonstrable success in securing and managing six and seven-figure, multi-year partnerships.
• Experience leading both new business and account management functions.
• Significant leadership experience within the not-for-profit sector.
• Strong financial acumen, including budgeting, forecasting and performance analysis.
• Experience using data and insight to drive decision-making (ideally Power BI, MS Dynamics or similar).
• Outstanding communication, negotiation and presentation skills.
• A values-led leadership approach that authentically includes people with lived experience.
• The ability to operate confidently within a large, complex organisation.

You will also be willing to travel across the UK and attend occasional evening and weekend events.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Location: Reading, Hybrid (at least once per week to Reading Office
Hours: Full time
Salary: £27,790 per annum 
Contract Type: Permanent
Campaign Closes: 9th March 2026 
Interviews: Week commencing 9th March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

Core Purpose
The Wish Assist Coordinator is responsible for the facilitation and delivery of wishes on behalf of Make-A-Wish UK’s international affiliates, ensuring that each wish experience is unique to the child / young person, creating magical experiences for them to cherish.  The Wish Assist Coordinator is responsible for the facilitation and management of a large network of relationships primarily Make-A-Wish affiliates, partners and suppliers, but also the wish child and their family.

Key Responsibilities:
Wish Assist Delivery

• Manage and oversee a caseload of 70+ wishes, per annum.
• Work with our affiliates, suppliers, and volunteers to develop detailed event plans and facilitate bespoke wish experiences in line with the affiliate’s wish journey processes for international wish children.
• Manage and oversee 30+ RUSH wishes per annum
• Work with UK wish families to develop detailed event plans and facilitate bespoke wish experiences for UK based wish children with a short prognosis
• Prioritise workload effectively considering requirements for each wish and time difference between collaborating affiliates.
• Coordinate all required logistical aspects of the wish events, including transportation, accommodations, and medical equipment.
• Manage contracts, payments, and schedules with all third-party providers.
• Ensure timely delivery of services and materials.
• Ensure compliance with health, safety and legal requirements.
• Manage and oversee each wish to work within the individual specified budget with accuracy and care.
• Monitor and track all expenditures against individual wish budgets, ensuring all costs are accurately recorded on the Salesforce CRM system and aligned with financial policies, whilst sharing all expenditure with the originating affiliate.
• Identify and implement cost-saving measures without compromising the quality of the wish, negotiating with suppliers to secure the best terms.
• Procure £5,000+ in Gift in Kind income to be utilised on wishes.
• Ensure that each wish is magical and creates maximum impact for the wish child.
• Conduct post-event evaluation through conversations with affiliates and suppliers, to gather feedback and measure success.
• Working with the finance department, accurately and efficiently manage post-wish payments and invoicing to ensure wish costs are settled in a timely manner in line with Make-A-Wish SLAs.

Wish Assist Additional Responsibilities

• Support the Wishgranting Wish Assist Manager with wish forecasting and planning for Wish Assist wishes.
• Upload new Wish Assist requests to our Salesforce CRM system and keep accurate admin and data entry for efficient record keeping and communication between stakeholders in the wish.
• Ensuring all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures.
• Partake in regular forums regarding Wish Assist delivery with Make-A-Wish International and international colleagues to ensure best practice.

Safeguarding and Data Governance

• Ensure compliance with the organisation’s safeguarding policies.
• Complete mandatory safeguarding training and refreshers, as required.
• Promptly report any concerns or incidents regarding the safety and welfare of participants, particularly children and vulnerable adults, to the Designated Safeguarding Officer.
• Ensure that all wish events are conducted in a safe environment where participants feel secure and protected.
• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc).

Organisational responsibilities

• Within Make-A-Wish's performance & growth framework “Being Brilliant” initiate regular conversations with your line manager when you discuss your role objectives, personal development, wellbeing and other topics  
• Complete one Wish Discovery (meeting the wish children and their family to help them explore what their wish could be) and one fundraising event a year 
• Attend whole organisation meetings like monthly symposium and townhall as well as ad-hoc training opportunities as required; and as much as possible attend social events happening twice a year.
• Work with your colleagues across the organisation within the framework set in Make-A-Wish Ways of Working

Essential Criteria

• A minimum of 1-year previous experience in roles with a customer service or events management specialism 
• Experience in liaising directly with multiple stakeholders
• Excellent organizational, interpersonal, and administrative skills
• Excellent multitasking and task prioritisation skills

Skills, knowledge and behaviours required for this role

• High level of IT skills particularly in MS Office Suite 
• Knowledge of how to keep to a budget and work within financial constraints. 
• Experience working within a team environment but also able to work autonomously in a self-motivated way. 
• Excellent organisational and time management skills with the ability to be able to prioritise an ever-changing workload. 
• The ability to communicate effectively (written and verbal)  
• Strong relationship management and negotiation skills to communicate effectively with our affiliates, suppliers, and stakeholders.
• The ability to problem-solve and make appropriate decisions independently – or seek advice and support when required. 
• To be able to be flexible and open to change in a fast-paced working environment.
• Problem-solving and adaptability within a demanding case load of wishes
• Meticulous attention to detail to ensure every aspect of the wish logistics and wish admin are correct.
• Ability to handle stress and pressure when managing multiple projects simultaneously with emotional intelligence and resilience.
• Innovative thinking to plan and execute unique and memorable experiences for each individual wish family.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Senior Project Manager to join us on a full-time, 18-month fixed term contract, working 36 hours per week.

The Benefits

• £55,000 - £63,317 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a unique opportunity to deliver a complex construction project in one of the UK’s most sensitive and significant public landscapes.

So, if you’re ready to lead projects that protect and shape some of London’s most iconic landscapes, we’d love to hear from you.

The Role

As a Senior Project Manager, you will lead the delivery of Roehampton Restored – a high‑profile, multi‑million‑pound capital project within the Grade I listed landscape of Richmond Park.

With planning consent secured and enabling works underway, you’ll take responsibility for the built and hard‑landscape elements of the project through RIBA Stages 4–7, delivering a new café, public toilets and cycle hire facilities to an exceptional standard. You’ll coordinate contractors, consultants and internal teams, manage cost and risk, discharge planning conditions, and ensure the project achieves a BREEAM Excellent rating.

Additionally, you will:

• Manage the project budget, programme, risks and change control
• Oversee contract administration (NEC) in collaboration with the Quantity Surveyor
• Work closely with the Senior Landscape Project Manager to ensure seamless integration of built and landscape works
• Ensure compliance with planning, heritage, environmental and health & safety requirements (including CDM 2015)
• Secure delivery of all BREEAM Excellent credits
• Lead stakeholder engagement with internal teams, statutory bodies, contractors and local interest groups
• Provide regular progress, budget and risk reporting to the Project Sponsor, SRO and Project Board
• Support project handover, Health & Safety files and updates to the TRP Asset Register

About You

To be considered as a Senior Project Manager, you will need:

• Degree in construction, engineering or a related discipline (or equivalent experience)
• Project management qualification (PRINCE2, APM or similar)
• Extensive experience delivering new build construction projects
• Strong knowledge of the RIBA Plan of Work, particularly stages 4–7
• Experience administering contracts (NEC and/or JCT)
• Practical knowledge of health & safety legislation, including CDM 2015
• Excellent budget management, reporting and risk management skills
• Proven ability to build strong working relationships with a wide range of stakeholders

Other organisations may call this role Project Lead, Project Delivery Manager, Senior Project Supervisor, Parks Project Manager, or Planning and Project Delivery Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Senior Project Manager, please apply via the button shown. Successful candidates will be appointed on merit.